Epson xp-235 SERIES User Manual Download Page 97

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Other Scanning Problems

Cannot Scan in Full Auto Mode in EPSON Scan

❏

You cannot scan to PDF/Multi-TIFF format continuously in

Full Auto Mode

. Scan in a mode other than

Full

Auto Mode

❏

See the EPSON Scan help for other way of solving problems.

Thumbnail Preview Does Not Work Properly

See the EPSON Scan help.

Scanning Is Too Slow

Lower the resolution.

Scanning Stops when Scanning to PDF/Multi-TIFF

❏

When scanning large volumes, we recommend scanning in grayscale.

❏

Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.

❏

Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.

Other Problems

Slight Electric Shock when Touching the Printer

If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.

Operation Sounds Are Loud

If operations sounds are too loud, enable

Quiet Mode

. Enabling this feature may reduce printing speed.

Note:

Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level.

❏

Windows

Enable

Quiet Mode

on the

Main

tab in the printer driver.

❏

Mac OS X

Select

System Preferences

from the

menu >

Printers & Scanners

(or

Print & Scan

Print & Fax

), and then

select the printer. Click

Options & Supplies

Options

(or

Driver

). Select

as the

Quiet Mode

setting.

User's Guide

Solving Problems

Summary of Contents for xp-235 SERIES

Page 1: ...User s Guide NPD5233 01 EN ...

Page 2: ...urred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of an...

Page 3: ...NY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY T...

Page 4: ...ting Using Advanced Features 38 Printing Photos Using Epson Easy Photo Print 40 Printing from Smart Devices 41 Using Epson iPrint 41 Canceling Printing 42 Canceling Printing Printer Button 43 Canceling Printing Windows 43 Canceling Printing Mac OS X 43 Copying Copying Basics 44 Making 20 Copies 44 Scanning Scanning from the Control Panel 45 Scanning from a Computer 45 Scanning Basics 45 Scanning U...

Page 5: ...rinter 85 Paper Does Not Feed Correctly 87 Paper Jams 87 Paper Feeds at a Slant 87 Several Sheets of Paper are Fed at a Time 88 No Paper Feeds 88 Power and Control Panel Problems 88 Power Does Not Turn On 88 Power Does Not Turn Off 88 Cannot Print from a Computer 88 Printout Problems 89 Nothing or a Very Faint Image is Printed 89 Print Quality is Poor 89 Print Quality Does Not Improve Even After A...

Page 6: ... a Firewall for Windows Only 98 Appendix Technical Specifications 99 Printer Specifications 99 Scanner Specifications 100 Interface Specifications 100 Wi Fi Specifications 100 Security Protocol 101 Dimensions 101 Electrical Specifications 101 Environmental Specifications 102 System Requirements 102 Regulatory Information 102 Standards and Approvals 102 Restrictions on Copying 103 Transporting the ...

Page 7: ... You can obtain the latest versions of the above manuals with the following methods Paper manual Visit the Epson Europe support website at http www epson eu Support or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals an...

Page 8: ...ndows Vista and Windows XP refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Windows Vista operating system Microsoft Windows XP operating system Microsoft Windows XP Professional x64 Edition operating system Mac OS X In this manual...

Page 9: ...just controls that are not covered by the operating instructions Place the printer near a wall outlet where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep ...

Page 10: ...ct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Place the printer on a flat stable surface that extends beyond the base of the printer in all directions The printer will not operate properly if it is tilted at an angle When storing or transporting the printer avoid tilting...

Page 11: ...ions from the authorized personnel representing the medical facilities and follow all posted warnings and directions on the medical equipment Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms and could lead to accidents due to malfunction When using this printer near automatically controlled devices follow a...

Page 12: ...per B Rear paper feed Loads paper C Paper support Supports loaded paper D Feeder guard Prevents foreign substance from entering the printer Usually keep this guard closed E Output tray Holds the ejected paper F Control panel Operates the printer A Scanner unit support Supports the scanner unit User s Guide Printer Basics 12 ...

Page 13: ...over Blocks external light while scanning B Scanner glass Place the originals C Scanner unit Scans placed originals Open when replacing ink cartridges or removing jammed paper inside the printer A B A AC inlet Connects the power cord B USB port Connects a USB cable to connect with a computer User s Guide Printer Basics 13 ...

Page 14: ...g you to check the network settings and connection status The PIN code for PIN Code Setup WPS is also printed E Starts monochrome copying on A4 size plain paper Hold this button down for three seconds to start monochrome copying in draft mode For users in Belgium the draft mode is not available F Starts color copying on A4 size plain paper Hold this button down for three seconds to start color cop...

Page 15: ...etup WPS See the Network Guide for more details Turn the printer on while holding down the button to restore the default network settings When the network settings are restored the printer turns on and the network status lights flash orange and green Turn the printer on while holding down the y button to print the nozzle check pattern Related Information Checking the Error Indicators on the Printe...

Page 16: ...mp too thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout ...

Page 17: ...mium Semigloss Photo Paper A4 10 15 cm 4 6 in 10 Epson Photo Paper Glossy A4 13 18 cm 5 7 in 10 15 cm 4 6 in 10 Epson Matte Paper Heavyweight A4 20 Epson Photo Quality Ink Jet Paper A4 40 For manual 2 sided printing you can load up to 15 sheets for paper with one side already printed Note The availability of paper varies by location For the latest information on paper available in your area contac...

Page 18: ...Premium Semigloss Photo Paper 1 Epson Premium Semigloss Epson Photo Paper Glossy 1 Photo Paper Glossy Epson Matte Paper Heavyweight 1 Epson Matte Epson Photo Quality Ink Jet Paper 1 Epson Matte Plain paper 1 plain papers Envelope Envelope 1 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver For more information see the documentation that ca...

Page 19: ...de of the rear paper feed with the printable side facing up cImportant Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line indicated by the triangle symbol on the edge guide Envelopes User s Guide Loading Paper 19 ...

Page 20: ...printing over the holes 4 Slide the edge guide to the edge of the paper and then close the feeder guard 5 Slide out the output tray Note Return the remaining paper to its package If you leave it in the printer the paper may curl or the print quality may decline Related Information Paper Handling Precautions on page 16 User s Guide Loading Paper 20 ...

Page 21: ... Available Paper and Capacities on page 17 User s Guide Loading Paper 21 ...

Page 22: ...ght from shining directly onto the scanner glass 1 Open the document cover 2 Remove any dust or stains on the scanner glass 3 Place the original face down and slide it to the corner mark Note The area 1 5 mm from the edges of the scanner glass is not scanned User s Guide Placing Originals on the Scanner Glass 22 ...

Page 23: ...anner glass Note Place multiple photos at least 20 mm apart from each other The photos should be larger than 15 x 15 mm 4 Close the cover gently Note Remove the originals after scanning or copying If you leave the originals on the scanner glass for a long time they may stick to the surface of the glass User s Guide Placing Originals on the Scanner Glass 23 ...

Page 24: ...nding on the application See the application s help for details 1 Load paper in the printer 2 Open the file you want to print 3 Select Print or Print Setup from the File menu 4 Select your printer 5 Select Preferences or Properties to access the printer driver window 6 Make the following settings Document Size Select the paper size you loaded in the printer User s Guide Printing 24 ...

Page 25: ...pe as the Orientation setting 7 Click OK to close the printer driver window 8 Click Print Related Information Available Paper and Capacities on page 17 Loading Paper in the Rear Paper Feed on page 18 Guide to Windows Printer Driver on page 71 List of Paper Types on page 18 Printing Basics Mac OS X Note Explanations in the section use TextEdit as an example Operations and screens differ depending o...

Page 26: ...e pop up menu Note On Mac OS X v10 8 x or later if the Print Settings menu is not displayed the Epson printer driver has not been installed correctly Select System Preferences from the menu Printers Scanners or Print Scan Print Fax remove the printer and then add the printer again See the following to add a printer http epson sn 6 Make the following settings Media Type Select the type of paper you...

Page 27: ... the print quality may decline and paper jams may occur Depending on the paper and the data ink may bleed through to the other side of the paper If EPSON Status Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 2 sided printing may not be available when the printer is accessed over a network or is used as a ...

Page 28: ...ngle sheet of paper Printing Several Pages on One Sheet Windows Note This feature is not available for borderless printing 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Select 2 Up or 4 Up as the Multi Page setting on the Main tab 5 Click Page Order make the appropriate settings and then click OK to close the window 6 Set the other items on the ...

Page 29: ...der and Border 6 Set the other items as necessary 7 Click Print Related Information Loading Paper in the Rear Paper Feed on page 18 Printing Basics Mac OS X on page 25 Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer Printing to Fit the Paper Size Windows Note This feature is not available for borderless printing 1 Load paper in the printer 2 Open the fi...

Page 30: ...aper in the Rear Paper Feed on page 18 Printing Basics Windows on page 24 Printing to Fit the Paper Size Mac OS X 1 Load paper in the printer 2 Open the file you want to print 3 Access the print dialog 4 Select the size of the paper you set in the application as the Paper Size setting 5 Select Paper Handling from the pop up menu 6 Select Scale to fit paper size 7 Select the paper size you loaded i...

Page 31: ...t 3 Access the printer driver window 4 Select Job Arranger Lite on the Main tab 5 Click OK to close the printer driver window 6 Click Print The Job Arranger Lite window is displayed and the print job is added to the Print Project 7 With the Job Arranger Lite window opened open the file that you want to combine with the current file and then repeat steps 3 to 6 Note If you close the Job Arranger Li...

Page 32: ...per in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster from Multi Page on the Main tab 5 Click Settings make the appropriate settings and then click OK 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Related Information Loading Paper in the Rear Paper Feed o...

Page 33: ... make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks User s Guide Printing 33 ...

Page 34: ...and align the cross marks then temporarily tape the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks User s Guide Printing 34 ...

Page 35: ...rom the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks User s Guide Printing 35 ...

Page 36: ...7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 36 ...

Page 37: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 37 ...

Page 38: ...printing features available on the printer driver Related Information Windows Printer Driver on page 71 Mac OS X Printer Driver on page 74 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver you can print easily by selecting the preset from the list User s Guide Printing 38 ...

Page 39: ...om the File menu Select the printer from Format For select the paper size and then enter a percentage in Scale Close the window and then print following the basic printing instructions Adjusting the Print Color You can adjust the colors used in the print job PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness of the original ...

Page 40: ...int information such as a user name and printing date as headers or footers Click Watermark Features in the More Options tab and then select Header Footer Click Settings and select necessary items from the drop down list Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper See the application s help for details Note ...

Page 41: ...ork as your printer or remote print printing from a remote location over the Internet To use remote print register your printer in the Epson Connect service Related Information Epson Connect Service on page 69 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to a Printing Using Epson iPrint Start Epson iPrint from your smart devic...

Page 42: ...o print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes Canceling Printing Note In Windows you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel When printi...

Page 43: ... Click Print Queue 4 Right click on the job you want to cancel and then select Cancel Related Information Windows Printer Driver on page 71 Canceling Printing Mac OS X 1 Click the printer icon in the Dock 2 Select the job you want to cancel 3 Cancel the job Mac OS X v10 8 x or later Click next to the progress meter Mac OS X v10 6 8 to v10 7 x Click Delete User s Guide Printing 43 ...

Page 44: ... is not available Related Information Loading Paper in the Rear Paper Feed on page 18 Placing Originals on the Scanner Glass on page 22 Making 20 Copies You can make up to 20 copies at a time Margins with a width of 3 mm appear around the edges of the paper 1 Load the same number of sheets of A4 size plain paper that you want to copy in the printer 2 Place the originals 3 Press the or button while...

Page 45: ...ou can change to frequently used scan settings such as the document type folder to save or save format by using Epson Event Manager Related Information Placing Originals on the Scanner Glass on page 22 Scanning from a Computer Scan using the scanner driver EPSON Scan See the EPSON Scan help for an explanation of each setting item Scanning Basics This section uses EPSON Scan s Home Mode to explain ...

Page 46: ...the Document Type setting you can change the setting Destination Select the resolution of the image you want to scan If you select Other you can set Resolution Thumbnail Only available if you select Photograph as the Document Type setting If you select this item and click Preview you can scan by automatically detecting the scan area direction or skew of the document or place multiple photos on the...

Page 47: ...the scan results may not be as intended 7 Click Scan 8 In the File Save Settings screen make appropriate settings such as the file name location and image format type and then click OK Note When Show this dialog box before next scan is cleared the File Save Settings screen is not displayed and scanning starts immediately To display the File Save Settings screen click the File Save Settings icon to...

Page 48: ...tart scanning by simply placing the original and clicking Scan Select Full Auto Mode from the Mode list in EPSON Scan Scanning at Specified Sizes Office Mode You can scan originals at the specified size without previewing the image Select Office Mode from the Mode list in EPSON Scan User s Guide Scanning 48 ...

Page 49: ...Note Office Mode is not available for Japanese operating systems User s Guide Scanning 49 ...

Page 50: ...g the Image Quality Professional Mode You can scan images while adjusting the quality and color This mode is recommended for advanced users Select Professional Mode from the Mode list in EPSON Scan User s Guide Scanning 50 ...

Page 51: ...ta on a smart device or to Cloud services send it by email or print it Related Information Epson Connect Service on page 69 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to a Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen The following screens are subject to...

Page 52: ...you do not need to select it again from the next time D Displays the scanning screen E Displays the screen where you can make scan settings such as resolution F Displays scanned images G Starts scanning H Displays the screen where you can save scanned data to a smart device or Cloud services I Displays the screen where you can send scanned data by email J Displays the screen where you can print sc...

Page 53: ...canners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Utility Open Printer Utility 3 Click EPSON Status Monitor Ink Cartridge Codes Epson recommends the use of genuine Epson ink cartridges Epson cannot guarantee the quality or reliability of non genuine ink The use of non genuine ink may cause damage that is not covered by Epson s warranties and under certain circums...

Page 54: ...normal room temperature and keep them away from direct sunlight Epson recommends using the ink cartridge before the date printed on the package For best results use up ink cartridge within six months of opening the package For best results store ink cartridge packages with their bottom down After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for ...

Page 55: ...not touch the sections shown in the illustration Doing so may prevent normal operation and printing Install all ink cartridges otherwise you cannot print Do not replace ink cartridges with the power off Do not move the print head by hand otherwise you may damage the printer After installing the ink cartridge the power light continues to flash while the printer is charging ink Do not turn off the p...

Page 56: ...erve remains in the cartridge when your printer indicates to replace the cartridge The yields quoted for you do not include this reserve Although the ink cartridges may contain recycled materials this does not affect printer function or performance Specifications and appearance of the ink cartridge are subject to change without prior notice for improvement Do not disassemble or remodel the ink car...

Page 57: ...re are more expended ink cartridges the cartridge moves to the icon every time you press the y button If the B light flashes one or more ink cartridges are running low Press the y button for six seconds until the print head moves The ink cartridge that is running low moves to the icon If there are more ink cartridges running low the cartridge moves to the icon every time you press the y button If ...

Page 58: ...hake the new black ink cartridge four or five times and then remove it from its package When replacing other color cartridges remove the new color cartridges from their package without shaking cImportant Do not shake cartridges after opening the package as they may leak 5 Remove only the yellow tape User s Guide Replacing Ink Cartridges 58 ...

Page 59: ...ing so may prevent normal operation and printing 6 Squeeze the tab on the ink cartridge and pull it straight up If you cannot remove the ink cartridge pull it firmly 7 Insert the new ink cartridge and then press it down firmly User s Guide Replacing Ink Cartridges 59 ...

Page 60: ...nk cartridge Related Information Ink Cartridge Codes on page 53 Ink Cartridge Handling Precautions on page 54 Temporarily Printing with Black Ink When color ink is expended and black ink still remains when printing from a computer you can use the following settings to continue printing for a short time using only black ink Type of paper plain papers Envelope Color Grayscale Borderless Not selected...

Page 61: ...ct Enable EPSON Status Monitor 3 The available period varies depending on the usage conditions Temporarily Printing with Black Ink Windows 1 When the following window is displayed cancel printing Note If you cannot cancel printing from the computer cancel using the printer s control panel User s Guide Replacing Ink Cartridges 61 ...

Page 62: ...n the Dock 2 Cancel the job Note If you cannot cancel printing from the computer cancel using the printer s control panel 3 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver 4 Select On as the Permit temporary black printing setting 5 Access the print dialog 6 Select Print Settings from the pop up ...

Page 63: ... driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Composite black looks slightly different from pure black In addition the print speed is reduced To maintain the quality of the print head black ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time you print a simil...

Page 64: ...ng about four times wait for at least six hours without printing and then run the nozzle check again and repeat the head cleaning if necessary We recommend to turn off the printer If print quality has still not improved contact Epson support To prevent the print head from drying out always turn the printer off by pressing the P button To keep the print head operating at its best we recommend print...

Page 65: ...per in the Rear Paper Feed on page 18 Checking and Cleaning the Print Head Windows 1 Load A4 size plain paper in the printer 2 Access the printer driver window 3 Click Nozzle Check on the Maintenance tab 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 18 Windows Printer Driver on page 71 Checking and Cleaning the Print Head Mac OS X 1 Load A4 si...

Page 66: ... instructions Related Information Loading Paper in the Rear Paper Feed on page 18 Windows Printer Driver on page 71 Aligning the Print Head Mac OS X 1 Load A4 size plain paper in the printer 2 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 3 Click Options Supplies Utility Open Printer Utility 4 Click Print Head Alignment 5 Follow the o...

Page 67: ...the sheet in the printer following the instructions that came with the sheet Repeat the procedure several times using the cleaning sheet Related Information Copying Basics on page 44 Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed clean the scanner glass cImportant Never use alcohol or thinner to clean the printer These chemicals can damage the printer 1 Open th...

Page 68: ... enters sleep mode as the Sleep Timer setting and click Send To make the printer turn off automatically select the time period as the Power Off Timer setting and click Send 4 Click OK Saving Power Mac OS X 1 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Utility Open Printer Utility 3 Click Printer Settings 4 S...

Page 69: ...te for details https www epsonconnect com http www epsonconnect eu Europe only Web Config Web Config is an application that runs in a web browser such as Internet Explorer and Chrome on a computer or smart device You can confirm the printer status or change the network service and printer settings To use the Web Config connect the printer and the computer or device to the same network Note The fol...

Page 70: ... computer to the printer using WSD follow the steps below to run Web Config 1 Access the devices and printers screen in Windows Windows 8 1 Windows 8 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound or Hardware Windows 7 Click the start button and select Control Panel View devices and printers in Hardware and Sound Windows Vista Click the start button and selec...

Page 71: ...elect Control Panel View devices and printers in Hardware and Sound Right click on your printer and select Printing preferences Windows Vista Click the start button and select Control Panel Printers in Hardware and Sound Right click on your printer and select Printing preferences Windows XP Click the start button and select Control Panel Printers and Other Hardware Printers and Faxes Right click o...

Page 72: ...You can also make settings for printing both sides of the paper or printing multiple pages on one sheet User s Guide Network Service and Software Information 72 ...

Page 73: ...More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections User s Guide Network Service and Software Information 73 ...

Page 74: ... Settings on the Maintenance tab 3 Make the appropriate settings and then click OK See the online help for explanations of the setting items Related Information Windows Printer Driver on page 71 Mac OS X Printer Driver The printer driver controls the printer according to the print commands from an application Making settings on the printer driver provides the best printing results You can also che...

Page 75: ...Options Supplies Utility Open Printer Utility Guide to Mac OS X Printer Driver Print dialog Switch the pop up menu on the center of the screen to show more items Pop up Menu Descriptions Print Settings You can make the basic print settings such as paper type and print quality Layout You can select a layout for printing several pages on one sheet or select to print a border Paper Handling You can r...

Page 76: ...r status and error information Making Operation Settings for the Mac OS X Printer Driver Accessing the Operation Settings Window of the Mac OS X Printer Driver Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Operation Settings of the Mac OS X Printer Driver Skip Blank Page Avoids printing blank p...

Page 77: ...n Starting on Windows Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Except for Windows 8 1 Windows 8 Click the start button and select All Programs or Programs EPSON EPSON Scan EPSON Scan Starting on Mac OS X Note EPSON Scan does not support the Mac OS X fast user switching feature Turn off fast user switching Select Go Applications Epson S...

Page 78: ...asy Photo Print Starting on Mac OS X Select Go Applications Epson Software Epson Easy Photo Print E Web Print for Windows Only E Web Print is an application that allows you to easily print web pages with various layouts See the application s help for details You can access the help from the E Web Print menu on the E Web Print tool bar Starting When you install E Web Print it is displayed in your b...

Page 79: ... Updater Note You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop and then selecting Software Update Starting on Mac OS X Select Go Applications Epson Software EPSON Software Updater Uninstalling Applications Note Log on to your computer as an administrator Enter the administrator password if the computer prompts you Uninstalling Applications Windo...

Page 80: ...ters Scanners or Print Scan Print Fax and then remove the printer from the enabled printers list 4 Quit all running applications 5 Select Go Applications Epson Software Uninstaller 6 Select the application you want to uninstall and then click Uninstall cImportant The Uninstaller removes all drivers for Epson inkjet printers on the computer If you use multiple Epson inkjet printers and you only wan...

Page 81: ...hem from the software disc that came with the printer Related Information Uninstalling Applications on page 79 Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware Make sure you use the latest version of the applications and firmware 1 Make sure that the printer and the computer are connected and the...

Page 82: ...installed Install the ink cartridge An ink cartridge has not been recognized Press the ink cartridge down firmly An unsupported ink cartridge has been installed Install an ink cartridge that is supported by this printer You cannot use the cartridges that came with your printer for replacement An ink cartridge is nearly expended You can print until the B light turns on Prepare a new ink cartridge Y...

Page 83: ... light flashes Finished The power light stops flashing and stays on In some print cycles a very small amount of surplus ink may be collected in the ink pad To prevent ink leakage from the pad the printer is designed to stop printing when the pad has reached its limit Whether and how often this is required will vary according to the number of pages you print the type of material that you print and ...

Page 84: ...tion Windows Printer Driver on page 71 Checking Printer Status Mac OS X 1 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Utility Open Printer Utility 3 Click EPSON Status Monitor Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including...

Page 85: ...de the Printer Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Otherwise you may be injured Never touch the buttons on the control panel while your hand is inside the printer If the printer starts operating it could cause an injury Be careful not to touch the protruding parts to avoid injury User s Guide Solving Problems 85 ...

Page 86: ...nner unit with the document cover closed 2 Remove the jammed paper cImportant Do not touch the white flat cable or translucent part inside the printer Doing so may cause a malfunction User s Guide Solving Problems 86 ...

Page 87: ...on page 102 Available Paper and Capacities on page 17 Paper Handling Precautions on page 16 Paper Jams Load paper in the correct direction and slide the edge guides against the edges of the paper Load one sheet of paper at a time if you have loaded several sheets of paper Related Information Loading Paper in the Rear Paper Feed on page 18 Paper Feeds at a Slant Load paper in the correct direction ...

Page 88: ... page 66 Power and Control Panel Problems Power Does Not Turn On Hold down the P button for a little longer Make sure the power cord is securely plugged in Power Does Not Turn Off Hold down the P button for a little longer If you still cannot turn off the printer unplug the power cord To prevent the print head from drying out turn the printer back on and turn it off by pressing the P button Cannot...

Page 89: ...me or Resume Printer Related Information Installing Applications on page 81 Canceling Printing on page 42 Printout Problems Nothing or a Very Faint Image is Printed If you have not used the printer for a long time the print head nozzles may be clogged and ink drops may not be discharged Perform a nozzle check and then clean the print head if any of the print head nozzles are clogged Related Inform...

Page 90: ...aning the Print Head on page 64 Aligning the Print Head on page 66 Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional or high speed printing the print head prints while moving in both directions and vertical lines may be misaligned If print quality does not improve disable the bidirectional or high speed setting Disabling this setting may slow down printing spee...

Page 91: ...pied Image For a thin original place the original on the scanner glass and then place a piece of black paper over it The Position Size or Margins of the Printout Are Incorrect Load paper in the correct direction and slide the edge guides against the edges of the paper When placing the originals on the scanner glass align the corner of the original with the corner indicated by a symbol on the frame...

Page 92: ...s Print Settings menu Paper Is Smeared or Scuffed When horizontal banding appears or the top or bottom of the paper is smeared load paper in the correct direction and slide the edge guides to the edges of the paper When vertical banding appears or the paper is smeared clean the paper path When performing manual 2 sided printing make sure that the ink is completely dry before reloading the paper Re...

Page 93: ...ng High quality printing slows down the printing speed Enable the bidirectional or high speed setting When this setting is enabled the print head prints while moving in both directions and the printing speed increases Windows Select High Speed on the printer driver s More Options tab Mac OS X Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the prin...

Page 94: ...ng to access Scanner and Camera Windows 8 1 Windows 8 Select Desktop Settings Control Panel enter Scanner and Camera in the search charm click Show Scanner and Camera and then check if the printer is displayed Windows 7 Click the start button and select Control Panel enter Scanner and Camera in the search charm click View scanners and cameras and then check if the printer is displayed Windows Vist...

Page 95: ...age Adjustments setting and then select Text Enhancement In Professional Mode in EPSON Scan select Document as the Auto Exposure Type in the Original settings Adjust the threshold settings in EPSON Scan Home Mode Select Black White as the Image Type setting click Brightness and then adjust the threshold Office Mode Select Black White as the Image Type setting and then adjust the threshold Professi...

Page 96: ...e original 4 5 mm 0 18 inch away from the edges of the scanner glass When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan the scanning area may not be correct When previewing in EPSON Scan create marquees of the area you want to scan on the Preview tab in the Preview window If Auto Photo Orientation in EPSON Scan does not work as intended see the EP...

Page 97: ... data size reaches the limit Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer you may feel a slight electric shock when touching the printer Install a ground wire to the computer that is connected to the printer Operation Sounds Are Loud If operations sounds are too loud enable Quiet Mode Enabling this feature may reduce printing spee...

Page 98: ...Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel User s Guide Solving Problems 98 ...

Page 99: ...per 64 to 90 g m2 17 to 24lb Envelopes Envelope 10 DL C6 75 to 90 g m2 20 to 24 lb Printable Area Print quality may decline in the shaded areas due to the printer s mechanism Single sheets normal printing A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 40 0 mm 1 57 in D 34 0 mm 1 34 in Single sheets borderless printing A 43 0 mm 1 69 in B 37 0 mm 1 46 in User s Guide Appendix 99 ...

Page 100: ...l 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface Specifications For Computer Hi Speed USB Wi Fi Specifications Standards IEEE802 11b g n 1 Frequency Range 2 4 GHz Maximum Radio Frequency P...

Page 101: ... 9 kg 8 6 lb Without the ink cartridges and the power cord Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0 5 to 0 3 A 0 3 A Power Consumption with USB Con nection Standalone copying Approx 11 W ISO IEC24712 Ready mode Approx 4 0 W Sleep mode Approx 1 6 W Power off Approx 0 3 W Standalone copying Approx 11 W ISO IEC...

Page 102: ...s and is usable after approximately 3 hours at 25 C 77 F You can store for one month at 40 C 104 F System Requirements Windows 8 1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Windows Vista 32 bit 64 bit Windows XP Professional x64 Edition Windows XP 32 bit Mac OS X v10 10 x Mac OS X v10 9 x Mac OS X v10 8 x Mac OS X v10 7 x Mac OS X v10 6 8 Note Mac OS X may not support some appl...

Page 103: ... for Australian Model EMC AS NZS CISPR22 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS NZS4268 C462Q Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the products Restrictions on Copying Observe the follo...

Page 104: ... avoid tilting it placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the printer from printing 1 Turn off the printer by pressing the P button 2 Make sure the power light turns off and then unplug the power cord cImportant Unplug the power cord when the power light is off Other...

Page 105: ...ou use the printer again make sure you remove the tape securing the ink cartridge holder If print quality has declined the next time you print clean and align the print head Related Information Part Names and Functions on page 12 Checking and Cleaning the Print Head on page 64 Aligning the Print Head on page 66 User s Guide Appendix 105 ...

Page 106: ...ng information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Note Depending on the product...

Page 107: ...n installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 1300 361 054 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster ...

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