Moire (Cross-Hatch) Patterns Appear in the Scanned Image
❏
Place the original at a slightly different angle.
❏
Select
Descreening
in any mode other than
Full Auto Mode
in EPSON Scan.
❏
Change the resolution setting.
Scanning Area or Direction Is Not Correct
❏
When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original
slightly away from the corner.
❏
Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
❏
When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a
single file, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a
time.
❏
Set the scan area correctly.
❏
When scanning using
Full Auto Mode
or the thumbnail preview in EPSON Scan, move the original 4.5 mm
(0.18 inch) away from the edges of the scanner glass.
❏
When using the thumbnail preview for a large original in
Home Mode
or
Professional Mode
in EPSON Scan,
the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want
to scan on the
Preview
tab in the
Preview
window.
❏
If
Auto Photo Orientation
in EPSON Scan does not work as intended, see the EPSON Scan help.
❏
Clear
Auto Photo Orientation
in EPSON Scan.
❏
When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too
high. Lower the resolution or adjust the scanning area in the
Preview
window.
Related Information
&
“Placing Originals on the Scanner Glass” on page 22
&
“Cleaning the Scanner Glass” on page 67
The Scanned Image Problem Could Not be Cleared
If you have tried all of the solutions and could not solve the problem, click
Configuration
in a mode other than
Full Auto Mode
in the EPSON Scan window, and then click
Reset All
on the
Other
tab to initialize the EPSON
Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan.
Related Information
&
“Uninstalling Applications” on page 79
&
“Installing Applications” on page 81
User's Guide
Solving Problems
96
