Epson WorkForce WF-7110 User Manual Download Page 162

Page: 162 / 182

• For best results, use genuine Epson ink and paper.

Parent topic:

Solving Print Quality Problems

Related concepts

Print Head Nozzle Check
Print Head Cleaning

Related references

Available Epson Papers

Related tasks

Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Managing Color - OS X

When to Uninstall Your Product Software

If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.

Uninstalling Printing Software - Windows
Uninstalling Product Software - OS X

Parent topic:

Solving Problems

Uninstalling Printing Software - Windows

You can uninstall and then re-install your printer software to solve certain problems.

Turn off the product.

Disconnect any interface cables.

Do one of the following:

•

Windows 8.x

: Navigate to the

Apps

screen and select

Control Panel

Programs

and Features

. Select the uninstall option for your Epson product, then select

Uninstall/Change

Note:

If you see a

User Account Control

window, click

Yes

Continue

Select your product again, if necessary, then select

, and click

Yes

to confirm the

uninstallation.

162

Summary of Contents for WorkForce WF-7110

Page 1: ...WF 7110 User s Guide ...

Page 2: ......

Page 3: ...ts Back 17 Using Eco Mode 18 Changing the Eco Settings 18 Changing the Sleep Timer Settings 19 Changing the Power Off Timer Settings 20 Epson Connect Solutions for Smartphones Tablets and More 20 Using Epson Email Print 21 Using the Epson iPrint Mobile App 21 Using Epson Remote Print 22 Using Epson Scan to Cloud 22 Using AirPrint 22 Using Google Cloud Print 23 Wi Fi or Wired Networking 25 Wi Fi In...

Page 4: ...city 54 Available Epson Papers 55 Borderless Paper Type Compatibility 58 Selecting the Paper Settings for Each Source Control Panel 59 Paper Type Settings 60 Selecting Default Paper Settings Administrator 61 Selecting the Paper Source Settings Administrator 61 Paper Source Options 62 Selecting Universal Print Settings 62 Universal Print Settings Options 64 Printing From a Computer 65 Printing with...

Page 5: ...out Options OS X 90 Selecting Double sided Printing Settings OS X 91 Double sided Printing Options and Adjustments OS X 93 Managing Color OS X 94 Color Matching and Color Options OS X 95 Selecting Printing Preferences OS X 96 Printing Preferences OS X 97 Printing Your Document or Photo OS X 98 Checking Print Status OS X 99 Cancelling Printing Using a Product Button 100 Replacing Ink Cartridges and...

Page 6: ...Utility 123 Print Head Alignment 125 Aligning the Print Head Using the Product Control Panel 125 Aligning the Print Head Using a Computer Utility 126 Cleaning the Paper Guide 128 Cleaning and Transporting Your Product 129 Cleaning the Product 129 Transporting Your Product 129 Solving Problems 131 Checking for Software Updates 131 Product Status Messages 132 Running a Product Check 133 Resetting Co...

Page 7: ...ted Image 153 Too Many Copies Print 154 Blank Pages Print 154 Incorrect Margins on Printout 154 Border Appears on Borderless Prints 155 Incorrect Characters Print 156 Incorrect Image Size or Position 156 Slanted Printout 157 Solving Print Quality Problems 157 White or Dark Lines in Printout 157 Blurry or Smeared Printout 158 Faint Printout or Printout Has Gaps 160 Grainy Printout 160 Incorrect Col...

Page 8: ...s Specifications 172 Notices 174 Important Safety Instructions 174 General Printer Safety Instructions 174 Ink Cartridge Safety Instructions 176 LCD Screen Safety Instructions 176 Wireless Connection Safety Instructions 177 FCC Compliance Statement 177 Software Notice 178 Trademarks 180 Copyright Notice 181 libTIFF Software Acknowledgment 181 A Note Concerning Responsible Use of Copyrighted Materi...

Page 9: ...WF 7110 User s Guide Welcome to the WF 7110 User s Guide For a printable PDF copy of this guide click here 9 ...

Page 10: ...lutions for Smartphones Tablets and More Using AirPrint Using Google Cloud Print Setting Up the Control Panel See these sections to set up the control panel for use Control Panel Buttons and Lights Setting a Password and Locking the Control Panel Changing LCD Screen Language Adjusting the Screen Contrast Parent topic Product Basics Control Panel Buttons and Lights 10 ...

Page 11: ...et connection Indicates that an Ethernet connection has been established Indicates that a Wi Fi network error has occurred or the product is searching for a connection Indicates that a Wi Fi connection has been established The number of bars indicates the connection s signal strength Indicates that an Ad hoc connection has been established Indicates that a Wi Fi Direct mode connection has been est...

Page 12: ... to access any of the locked settings 1 Press the up and down arrow buttons select Menu and press the OK button You see a screen like this 2 Press the down arrow button select Admin Settings and press the OK button 3 Select Admin Password and press the OK button 4 Select Register and press the OK button You see a screen like this 5 Use the control panel buttons to enter a password and press the OK...

Page 13: ... up or down arrow buttons to scroll through characters and press the right arrow button to select one To enter numbers or change the case of letters press the Stop button To delete the previous character press the left arrow button To enter a space press the right arrow button Parent topic Setting a Password and Locking the Control Panel Changing LCD Screen Language You can change the language use...

Page 14: ...n select Language and press the OK button 5 Select a language and press the OK button Parent topic Setting Up the Control Panel Adjusting the Screen Contrast You can adjust the contrast of the LCD screen 1 Press the up or down arrow buttons select Menu and press the OK button 2 Press the down arrow button select System Administration and press the OK button Enter the administrator password if nece...

Page 15: ...adjust the screen contrast 6 Press the OK button to exit Parent topic Setting Up the Control Panel Product Parts Locations See these sections to identify the parts on your product Printer Parts Top Printer Parts Inside Printer Parts Back Parent topic Product Basics Printer Parts Top 1 Sheet feeder edge guides 2 Rear paper feed slot 15 ...

Page 16: ...3 Output tray 4 Output tray extension 5 Paper stopper 6 Cassette edge guides 7 Paper cassette Parent topic Product Parts Locations Printer Parts Inside 1 Printer cover 2 Paper cassette 1 16 ...

Page 17: ...d do not remove 5 Cartridge holder 6 Cartridge cover Parent topic Product Parts Locations Printer Parts Back 1 Duplexer 2 Maintenance box 3 Rear cover 4 AC inlet 5 Ethernet LAN port 6 USB port Parent topic Product Parts Locations 17 ...

Page 18: ...Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the up or down arrow buttons select Menu and press the OK button 2 Press the up or down arrow buttons select System Administration and press the OK button Enter the ...

Page 19: ... or change this setting contact your administrator for assistance 1 Press the up or down arrow buttons select Menu and press the OK button 2 Press the up or down arrow buttons select System Administration and press the OK button Enter the administrator password if necessary 3 Press the down arrow button select Common Settings and press the OK button 4 Press the down arrow button select Sleep Timer...

Page 20: ...wn arrow button select Common Settings and press the OK button 4 Press the down arrow button select Power Off Timer and press the OK button 5 Select a time period between 30minutes and 12h 12 hours and press the OK button Parent topic Using Eco Mode Epson Connect Solutions for Smartphones Tablets and More You can print documents photos emails and web pages from your home office or even across the ...

Page 21: ...t topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products The Epson iPrint Mobile App lets you print PDFs Microsoft Office documents photos and web pages over a wireless network You can even scan and save a file on your device send it as ...

Page 22: ...Wi Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service sends your scanned files to a destination that you have registered with Epson Connect 1 Set up your product for network scanning as described in this manual See the link below 2 Visit epson com connect for instructions on registering an account and your product with Epson Connect 3 After registering sign in to the ...

Page 23: ...the link below Note Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup If your product is already on your network follow these steps 1 Connect your device to the same network that your Epson product is using 2 Print a network status sheet 3 Locate your product s IP address on the network status sheet 4 Enter the IP address into ...

Page 24: ...nstructions 10 Click Finish printer registration to complete setup and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android device with internet access Visit Epson Support for more information on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Parent topic Product Basics Related...

Page 25: ...up WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 25 ...

Page 26: ...e installer program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the up or down arrow buttons select Wi Fi Setup and press t...

Page 27: ...the right arrow button to select one To enter numbers or change the case of letters press the Stop button To delete the previous character press the left arrow button To enter a space press the right arrow button 5 Press the OK button when you re finished entering your password 6 Confirm the displayed network settings and press the OK button to save them Note If you need to change a setting press ...

Page 28: ...s point mode and the product itself acts as the network access point for up to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode If your product is already connected to a wireless network it enters peer to peer mode and disconnects from any other networks This also disables any other product features requiring access to the Inte...

Page 29: ...ons select Wi Fi Setup and press the OK button You see this screen 2 Press the down arrow button select Wi Fi Direct Setup and press the OK button 3 Press the down arrow button select Connection Setup and press the OK button 4 Press the down arrow button select Change Password and press the OK button 5 Press the OK button Note If you have already connected devices or computers to your product via ...

Page 30: ... 7 Press the OK button when you re finished entering your password 8 Press the up arrow button You see this screen 9 Press the OK button to view the SSID Wi Fi network name and password 10 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD screen and enter the password shown 11 Press the Back button to return to the Home screen You see either the or con...

Page 31: ...nabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router or access point you can use Wi Fi ...

Page 32: ...eet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the up or down arrow buttons select Menu and press the OK button You see this screen 2 Press the down arrow button select Network Status and press the OK button 3 Press the down arrow button select Wi Fi Network Settings and press the OK button 4 Press the ...

Page 33: ...er You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product Note For more information on the Web Config utility see the Administrator s Guide 1 Print a network status sheet 2 Locate the IP Address for your product that is listed on the network status sheet 3 On a computer or other device connected to t...

Page 34: ...s 2 Connect one end of an Ethernet network cable to the product s LAN port 3 Connect the other end to any available LAN port on your router or access point 4 Download and install your product software from the Epson website or install it from the CD that came with your product 5 Follow the on screen instructions to install the software 6 When you see the Select Your Connection screen select Wired ...

Page 35: ... if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the down arrow button select Wi Fi Setup and press the OK button You see this screen 2 Press the down arrow button se...

Page 36: ...oading Paper and Envelopes in the Rear Feed Slot Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes 1 Close the paper stopper and output tray if necessary 36...

Page 37: ...2 Pull out the paper cassette and remove the paper cassette cover 3 Slide the edge guides outward Note If you are using legal size paper or larger squeeze the tab and extend the paper cassette 37 ...

Page 38: ...4 Slide the edge guide to your paper size 38 ...

Page 39: ...5 Load a stack of paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 39 ...

Page 40: ...ge guides against the paper but not too tightly Note Make sure the paper fits beneath the top edges of the guides Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 40 ...

Page 41: ...ently insert the paper cassette Note The paper may slide forward slightly as you insert the cassette This is normal 8 When prompted by the product s LCD screen select the size and type of the paper you just loaded and press the OK button 41 ...

Page 42: ... paper short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Photos in the Cassette Lo...

Page 43: ...assette You can print photos on a variety of paper types and sizes You can only load photo paper in Cassette 1 1 Close the paper stopper and output tray if necessary 2 Pull out the paper cassette and remove the paper cassette cover 43 ...

Page 44: ...ward 4 Slide the edge guide to your paper size 5 Load photo paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 44 ...

Page 45: ... too tightly Note Make sure the paper fits beneath the top edges of the guides Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 7 Close the paper cassette cover and gently insert the paper cassette 45 ...

Page 46: ...t remove or insert the paper cassette during printing Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your photo faces Load the printable side facedown Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related ...

Page 47: ...t on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm You can load No 10 size envelopes in Cassette 1 only 1 Close the paper stopper and output tray if necessary 2 Pull out the paper cassette and remove the paper cassette cover 47 ...

Page 48: ...3 Slide the edge guides outward 4 Load envelopes printable side down and flap edge right as shown 48 ...

Page 49: ...opes but not too tightly Note Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette Caution To prevent paper feeding problems make sure you do not load too many envelopes in the cassette 49 ...

Page 50: ... The envelopes may slide forward slightly as you insert the cassette This is normal 7 When prompted by the product s LCD screen select Envelope 10 for the Paper Size and Envelope for the Paper Type and press the OK button 8 Extend the output tray and open the paper stopper 50 ...

Page 51: ... thin Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Feed Slot Loading Paper for Documents in the Cassette Loading Paper and Envelopes in the Rear Feed Slot You can load one envelope or one sheet of paper or card stock in the rear feed slot 1 Send your print job before loading paper into the rear feed slot 2 Extend the out...

Page 52: ... back 4 Do one of the following Load one sheet of paper with the printable side faceup and slide the edge guides against the paper but not too tightly Load one envelope short edge first with the flap facing down and the flap edge to the right 52 ...

Page 53: ...t a time Load paper short edge first no matter which way your document faces Load the printable side faceup Load letterhead or pre printed paper top edge first Check the paper package for any additional loading instructions Note You can load a sheet of binder paper with holes on one of the long edges but not for automatic 2 sided printing Parent topic Loading Paper 53 ...

Page 54: ... 203 254 mm A3 11 7 16 5 inches 297 420 mm A4 8 3 11 7 inches 210 297 mm A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm B5 7 2 10 1 inches 182 257 mm User defined You can load paper of these types in the paper cassette s Paper type Loading capacity per paper size Paper cassette Lower paper cassette Plain paper Letter 8 5 11 inches 216 279 mm 250 sheets 250 sheets Plain paper Legal 8 5 1...

Page 55: ...m Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Envelopes 10 envelopes Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies...

Page 56: ...339 50 330 483 mm Epson Premium Presentation Letter 8 5 11 inches S041568 50 Paper Matte Double sided 216 279 mm Epson Premium Presentation 8 10 inches 203 254 mm S041467 50 Paper Matte Letter 8 5 11 inches S041257 50 216 279 mm S042180 100 11 14 inches S041468 50 279 356 mm A3 11 7 16 5 inches S041260 50 297 420 mm 13 19 inches S041263 50 330 483 mm Epson Presentation Paper Matte Legal 8 5 14 inc...

Page 57: ... 20 279 432 mm 13 19 inches S041143 20 330 483 mm Epson Premium Photo Paper 4 6 inches 102 152 mm S041808 40 Glossy S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 11 14 inches S041466 20 279 356 mm 11 17 inches S041290 20 279 432 mm A3 11 7 16 5 inches S041288 20 297 420 mm 13 19 inches S041289 20 330 483 mm 57 ...

Page 58: ...dhesive A4 8 3 11 7 inches S041106 10 Sheets 210 297 mm Epson Iron on Cool Peel Transfer Letter 8 5 11 inches S041153 10 paper 216 279 mm Parent topic Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Brochure Flyer Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson P...

Page 59: ...ngs for Each Source Control Panel You can change the default paper size and paper type for each source using the control panel on the product 1 Press the Paper Setup button 2 Select the paper source you want to change and press the OK button You see a screen like this 3 Select the paper size you loaded and press the OK button 4 Select the paper type you loaded and press the OK button 5 Select OK 6...

Page 60: ...sy Ultra Glossy or Ultra Premium Photo Paper Glossy printer software only Epson Premium Photo Paper Glossy Prem Glossy or Premium Photo Paper Glossy printer software only Epson Photo Paper Glossy Glossy or Photo Paper Glossy printer software only Epson Premium Photo Paper Semi gloss Prem Semi Gloss or Premium Photo Paper Semi Gloss printer software only Epson Premium Presentation Paper Matte Prem ...

Page 61: ...rent topic Loading Paper Selecting the Paper Source Settings Administrator You can change default paper source settings using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the up or down arrow buttons select Menu and press the OK button 2 Press the down arrow button select...

Page 62: ...ing selected paper size is not loaded the product attempts to Off print on an alternate paper size Letter for A4 or A4 for Letter Auto Select On Select On to feed from the paper source containing paper Settings that matches your paper settings Off Error Notice Paper Size Notice Select On to display an error message when the paper size and type settings for each paper source and the copy print Pape...

Page 63: ...on select System Administration and press the OK button Enter the administrator password if necessary You see this screen 3 Press the down arrow button select Universal Print Settings and press the OK button You see this screen 4 Adjust the settings as necessary 5 When you are finished press the Back button to return to the Home screen Universal Print Settings Options Parent topic Selecting Defaul...

Page 64: ...k page when performing double sided printing Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the Off paper size settings are wrong but may reduce the printing speed Dry Time Standard Select the drying time when printing double sided Long Longer Skip Blank Page On Select On to skip blank pages auto...

Page 65: ... with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic U...

Page 66: ...in tab of your printer settings window 4 For the Paper Source setting select where you loaded the paper you want to print on 5 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size but you will not be able to use the Borderless setting and the quality setting will be Standard 66 ...

Page 67: ...r setting To print text and graphics in black or shades of gray select the Black Grayscale setting 11 To print on both sides of the paper select the 2 Sided Printing checkbox and select the options you want 12 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 13 To ...

Page 68: ... 2 as the paper source Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select any of the available Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on...

Page 69: ...inting Settings Windows You can print on both sides of the paper by selecting the 2 Sided Printing checkbox on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network 1 Select the 2 Sided Printing checkbox 2 If the Auto checkbox is not automatically selected do one of the following Select the A...

Page 70: ...4 Select the double sided printing options you want to use 5 Click OK to return to the Main tab 6 Click the Print Density button You see this window 70 ...

Page 71: ...splayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your double sided print job Binding Edge Options Select a setting that orients double sided print binding in the desired di...

Page 72: ...f your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing to prevent ink smearing Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Option...

Page 73: ...er setting Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the following Color Correction options Select Automatic to automatically adjust the sharpness brightness contrast and color saturation for your image Select Custom and click the Advanced button to manually adjust the color correction settings o...

Page 74: ...tings button to customize the text and location of the header or footer 4 Select any of the Additional Settings options to customize your print Custom Color Correction Options Windows Image Options and Additional Settings Windows Header Footer Settings Windows Parent topic Printing with Windows Related tasks Printing Your Document or Photo Windows Custom Color Correction Options Windows You can se...

Page 75: ...x Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects No Color Adjustment Turns off color management in your printer software so you...

Page 76: ...screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing but may reduce print quality Mirror Image Flips the printed image left to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You ...

Page 77: ...ing Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 77 ...

Page 78: ... of the Printing Presets to view its list of settings 3 Use any of the available options on the screen to control your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows 78 ...

Page 79: ...ly to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button You see this window 79 ...

Page 80: ...dow 7 Click OK to close the printer software window Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings You see your application s Print window such as this one 80 ...

Page 81: ...in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 81 ...

Page 82: ... program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 3 Click the Maintena...

Page 83: ...me you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Software Update Settings Yo...

Page 84: ...manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS X Selecting Page Setup Settings O...

Page 85: ... or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window You see the ...

Page 86: ...cessary Note If you do not see these settings in the print window check for them in your application before printing 6 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 86 ...

Page 87: ...ecific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 9 Select the Paper Source you wish to print from 87 ...

Page 88: ... OS X Paper Source Options Mac OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source Auto Select Automatically selects the paper source based on the selected paper size Cassette 1 Selects the paper in cassette 1 as the paper source Cassette 2 Selects the paper in cassette 2 as the paper source Rear Paper Feed Slot Selects the paper in...

Page 89: ...ize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless paper size setting this option adjusts the image expansion settings to control printing at the edges of borderless prints Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed image horizontally Note If you select the Min o...

Page 90: ...e You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selectin...

Page 91: ...borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X Selecting Double sided Printing Settings OS X You can print on both sides of the paper by selecting Two sided Printing Settings from the pop up menu on the print window 91 ...

Page 92: ...d or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the version of OS X you are using 1 Select one of the Two sided Printing options 92 ...

Page 93: ...n 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments OS X Parent topic Printing with OS X Double sided Printing Options and Adjustments OS X You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set u...

Page 94: ...reased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer softwar...

Page 95: ... with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion ...

Page 96: ...ix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software s...

Page 97: ...om smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended Automatic Cassette Switching Automatically switches to the other cas...

Page 98: ...tware when ink is low Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print ...

Page 99: ...printing click the print job and click the Delete icon To pause a print job click the print job and click the Hold icon To resume a print job click the print job marked Hold and click the Resume icon To pause printing for all queued print jobs click the Pause Printer icon To check ink status click the Supply Levels icon OS X 10 8 10 9 To cancel printing click the button next to the print job To pa...

Page 100: ... check ink status click the Settings icon then click the Supply Levels tab Parent topic Printing Your Document or Photo OS X Cancelling Printing Using a Product Button If you need to cancel printing press the Stop button on your product Parent topic Printing From a Computer 100 ...

Page 101: ... Maintenance Box Removing and Installing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your printer and its software will let you know when an ink cartridge is low or expended or when the maintenance box needs to be replaced Checking Cartridge Status on the LCD Scre...

Page 102: ...king Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop double click the product icon in the Windows taskbar and click Details You see this window 102 ...

Page 103: ...rtridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 103 ...

Page 104: ...box at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box 104 ...

Page 105: ... 9 In the Apple menu or the Dock select System Preferences Select Printers Scanners Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 2 Select EPSON Status Monitor You see this window 1...

Page 106: ...eller To find the nearest one call 800 GO EPSON 800 463 7766 Note We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields v...

Page 107: ...in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced then press the OK button and follow the...

Page 108: ... take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 108 ...

Page 109: ...idge four or five times as shown Then remove the cartridge from the package Caution Do not remove any labels or seals or ink will leak Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 109 ...

Page 110: ... begin ink priming Note Do not turn off the printer during ink priming Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing...

Page 111: ...ly print in black ink with an expended color cartridge you can cancel your print job and select settings to print on plain paper or on an envelope Note To use this feature Epson Status Monitor must be enabled 1 Click Stop or Cancel Print to cancel your print job Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel ...

Page 112: ...nk click the Delete icon to cancel your print job OS X 10 8 10 9 Click the icon to cancel your print job If an error message is displayed click OK 3 In the Apple menu or the Dock select System Preferences 4 Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 5 Select Driver or Options You see a screen like this 6 Select On as the Permit temporary black ...

Page 113: ... and there is more color ink Note The window appears only when you have selected Plain Paper Bright White Paper as the paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this fe...

Page 114: ...o not reuse a maintenance box that has been removed and left uninstalled for more than a week Keep the maintenance box away from direct sunlight 1 Remove the new maintenance box from its package Caution Do not touch the green chip on the maintenance box 2 Press the tabs and open the rear cover 114 ...

Page 115: ...roughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink 4 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully 115 ...

Page 116: ...e new maintenance box into the holder and push it all the way in 6 Close the rear cover Parent topic Replacing Ink Cartridges and Maintenance Boxes Related topics Replacing Ink Cartridges and Maintenance Boxes 116 ...

Page 117: ...arily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles...

Page 118: ...e and press the OK button You see this screen 4 Select Print Head Nozzle Check You see a screen like this 5 Press the up arrow button The nozzle pattern prints 6 Check the printed pattern to see if there are gaps in the lines Print head is clean 118 ...

Page 119: ...r cleaning the print head up to 4 times wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related tasks Cleaning the Print Head Using the Product Control Panel Removing and Installing Ink Cartridges Checking the Nozzles Using a Computer Utility ...

Page 120: ...ers Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 3 Select Nozzle Check You see a window like this 4 Click Print 5 Check the printed pattern to see if there are gaps in the lines Pr...

Page 121: ...needs to be replaced Parent topic Print Head Nozzle Check Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Cont...

Page 122: ... the down arrow button select Maintenance and press the OK button 4 Press the down arrow button select Print Head Cleaning and press the OK button You see this screen 5 Press the up arrow button You see a screen like this 6 Press the up or down arrow button to select the cleaning cycle you want to run and press the OK button Note Use the nozzle check pattern to determine which colors need cleaning...

Page 123: ...lity Checking the Nozzles Using the Product Control Panel Removing and Installing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows computer or Mac 1 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes 2 Do one of the following Windows Access the Windows Desktop and right clic...

Page 124: ...begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 6 Check the printed pattern to see if there are gaps in the lines Print head is clean 124 ...

Page 125: ... the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the touch panel on your product 1 Make sure plain paper is loaded in Cassette 1 2 ...

Page 126: ...rns After the alignment sheet is printed you see a series of screens asking you to select the best square in each pattern set 7 Check the printed patterns then choose the number representing the best square for each set and press the OK button 8 After you have selected the number for all the sets press the OK button Parent topic Print Head Alignment Aligning the Print Head Using a Computer Utility...

Page 127: ...ect Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 3 Select Print Head Alignment 4 Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see a window like this 127 ...

Page 128: ...Print Head Alignment Cleaning the Paper Guide If you see ink on the back of a printout you can clean the paper guide rollers to remove any excess ink 1 Load a few sheets of plain paper in the product 2 Press the up or down arrow buttons select Menu and press the OK button 3 Press the down arrow button select Maintenance and press the OK button You see this screen 4 Press the down arrow button sele...

Page 129: ...he power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Clean the paper cassette or cassettes using a soft brush 6 Clean the outer case with a soft cloth dampened with a mild detergent Note Close the rear paper feed slot and output tray when you are not using the product Parent topic Cleaning and Transporting Your Product Transporting Your Product If you need to ...

Page 130: ...cted cables 9 Close the rear paper feed slot and output tray 10 Place the product in its original packing materials if possible or use equivalent materials with cushioning around the product Make sure the box adequately protects the product control panel Keep the product level during transportation If print quality has declined when you print again clean and align the print head Parent topic Clean...

Page 131: ...Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar On the Maintenance tab in the pri...

Page 132: ...re the end of their service life A printer s ink pad is at the end of its The ink pad is at the end of its service life Turn off the product service life Please contact Epson and contact Epson for support Support Invalid IP address and subnet mask There is a problem with the network connection to your product Recovery mode An error has occurred during firmware updating Connect your product using a...

Page 133: ...e Boxes Loading Paper Wi Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Make sure plain paper is loaded in Cassette 1 3 Press the up or down arrow buttons select Menu and press the OK button 4 Press the down arrow button select Maintenance and press the OK...

Page 134: ... gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Alignment Print Head Cleaning When to Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settin...

Page 135: ...elect one of these options Wi Fi Network Settings Resets all network settings Clear All Data and Settings Resets all control panel settings You see a confirmation screen 5 Select the up arrow button to reset the selected settings Press the down arrow button if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setti...

Page 136: ...ions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet Also make sure your system meets the requirements for your operating system Close any other programs including screen savers and virus protection software and install y...

Page 137: ... 2 4 GHz cordless phone or large metal object such as a filing cabinet Verify that your router or access point is operating correctly by connecting to it from your computer or another device You may need to disable the firewall and any anti virus software on your wireless router or access point Check to see if access restrictions such as MAC address filtering are set on the router or access point ...

Page 138: ...working Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turned on and connected to your network Verify connection using your product control panel Check if your network name SSID contains non ASCII characters Your product cannot display non ASCII characters If necessary reinstall your product so...

Page 139: ... the WPS button on your router If you are connecting the product wirelessly via EpsonNet Setup and the Wi Fi icon does not appear on your LCD screen make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related concepts When to Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network ...

Page 140: ...is securely connected to your product and to your router access point switch or hub Try connecting your product to a different port or a different router access point switch or hub Try connecting with a different Ethernet cable Try printing to your product from another computer on the network If you are connecting the product via EpsonNet Setup and the Wi Fi icon does not appear on the LCD make su...

Page 141: ...ou print on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Do not load binder paper with holes in the cassette Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related ref...

Page 142: ...3 Open the printer cover Caution Do not touch the flat white cable inside the printer 4 Remove any paper inside including torn pieces 142 ...

Page 143: ...ing Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Pull out the paper cassette remove the paper cassette cover then carefully remove any jammed paper 143 ...

Page 144: ...d inside the product 4 Gently insert the paper cassette 5 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems 144 ...

Page 145: ...roblems in the Duplexer Rear Cover Paper Jam Problems in the Duplexer Rear Cover If paper has jammed in the duplexer rear cover follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Press the tabs and open the rear cover 3 Remove the duplexer 145 ...

Page 146: ...4 Carefully remove any jammed paper Note Do not touch the paper rollers 5 Remove any jammed paper from the duplexer 146 ...

Page 147: ...6 Open the duplexer 7 Carefully remove any jammed paper stuck inside 147 ...

Page 148: ...8 Reinstall the duplexer 9 Close the rear cover 148 ...

Page 149: ...tions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Pap...

Page 150: ...f the test page prints check to see if your product software is installed correctly In Windows make sure your product is selected as the default printer In Windows clear any stalled print jobs from the Windows Spooler Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name select See what s printing and select your prod...

Page 151: ...click Printer under Hardware and Sound Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and Printers and Faxes 2 Right click your product name select Printing Preferences and select your product name again if necessary 3 Click the Maintenance tab 4 Click the Monitoring Preferences button 5 Click the Register the shortcut...

Page 152: ... not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printin...

Page 153: ...t Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending ...

Page 154: ...e Skip Blank Page setting in your printer software Run a print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings Wind...

Page 155: ...ected the Borderless setting in your printer software OS X Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints Make sure the image size and the paper size are set correctly if the image is small the enlargement may not be enough to cove...

Page 156: ...your product name and select Open Right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Make sure your product is selected as the pri...

Page 157: ...ent Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine on your computer screen White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incor...

Page 158: ... Boxes Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure your paper is not damp curled old or loaded incorrectly in your product Use a support sheet with special paper or load special paper one sheet at a time Make sure your paper meets the specifications for your product Use Epson papers to ensure proper saturation and absorption of genuine Epson ink...

Page 159: ... path Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings Windows Selecting D...

Page 160: ...ing Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Type Settings Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes Loading Paper Grainy Printout If your printouts are grainy try these solutio...

Page 161: ...p file sizes manageable Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Related topics Loading Paper Incorrect Colors If your printouts have in...

Page 162: ...nstructions for your operating system Uninstalling Printing Software Windows Uninstalling Product Software OS X Parent topic Solving Problems Uninstalling Printing Software Windows You can uninstall and then re install your printer software to solve certain problems 1 Turn off the product 2 Disconnect any interface cables 3 Do one of the following Windows 8 x Navigate to the Apps screen and select...

Page 163: ... the Epson support website to uninstall your product software as described here Note If you find that re installing your product software does not solve a problem contact Epson 1 To download the Uninstaller utility visit the Epson download site U S downloads or Canadian downloads 2 Follow the instructions on the screen to install the Uninstaller utility 3 Quit all applications currently running on...

Page 164: ...f of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 7202 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 2567 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or...

Page 165: ...Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 8 x Windows 7 Windows Vista Windows XP Professional x64 Edition Windows ...

Page 166: ...ssette 1 and 2 front entry Capacity Rear paper feed slot 0 01 inch 0 3 mm stack thickness Paper cassette 1 and 2 1 08 inches 27 5 mm stack thickness Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always...

Page 167: ... 279 356 mm 11 17 inches 279 432 mm 13 19 inches 330 483 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 5 8 inches 127 203 mm 8 10 inches 203 254 mm 3 5 5 inches 89 127 mm 16 9 wide 4 7 1 inches 102 181 mm 3 9 5 8 inches 100 148 mm Paper types Plain paper and paper distributed by Epson Thickness 0 003 0 08 mm to 0 004 inch 0 11 mm Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 ...

Page 168: ...able Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum 168 ...

Page 169: ...t refill them The use of other products may affect your print quality and could result in printer damage The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variab...

Page 170: ...e package Parent topic Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Height Stored 12 inches 304 mm Printing 12 7 inches 323 mm Width Stored 22 3 inches 567 mm Printing 22 3 inches 567 mm Depth Stored 16 7 inches 424 mm Printing 31 8 inches 807 mm with the output tray extension extended Weight 32 8 lb 14 9 kg without ink cartrid...

Page 171: ... Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 60 C 1 month at 104 F 40 C Humidity Operating 20 to 80 RH without condensation Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Parent topic Technical Specifications Network Interface Specifications Wi Fi Standard IEEE 802 11 b g n complies with either I...

Page 172: ...i u IEEE802 3az Communication mode Ethernet 100BASE TX 10BASE T Note The connected device should be IEEE802 3az compliant Security Protocl SSL TLS HTTPS Server Client or IPPS Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B This equip...

Page 173: ... conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoor...

Page 174: ...nd instructions marked on the printer Use only the type of power source indicated on the printer s label Use only the power cord that comes with the printer Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the printer near a wall outlet where the plug can be easily unplugged Avoid plugging the printer into an outlet on the same circuit as a photo copi...

Page 175: ...ector in the wrong orientation may damage both devices connected by the cable Do not touch the flat white cable inside the printer Do not move the print head by hand this may damage the printer Do not spill liquid on the printer Do not insert objects into the slots in the printer Do not use aerosol products that contain flammable gases inside or around the printer Doing so may cause fire Except as...

Page 176: ...ide of the cartridge when removing it from the packaging Do not touch the green IC chip on the side of the cartridge This may prevent normal operation Do not shake cartridges after opening their packages this can cause them to leak If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the product Note that there is a val...

Page 177: ...ent For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the...

Page 178: ... in Section 6 until five 5 years after the discontinuation of same model of this printer product If you desire to receive the source code above please contact the customer support of your region You shall comply with the license terms of each open source software program 3 The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FO...

Page 179: ...oduct includes the open source software program Bonjour which applies the terms and conditions provided by owner of the copyright to the Bonjour Net SNMP license This printer product includes the open source software program Net SNMP which applies the terms and conditions provided by owner of the copyright to the Net SNMP OpenSSL License Original SSLeay License This printer product includes the op...

Page 180: ...udes the open source software program MD5 which applies the terms and conditions provided by owner of the copyright to the MD5 AES license This printer product includes the open source software program AES which applies the terms and conditions provided by owner of the copyright to the AES SHA1 license This printer product includes the open source software program SHA1 which applies the terms and ...

Page 181: ...s as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those des...

Page 182: ...FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While s...

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