When the cleaning cycle is finished, you see a message on the screen.
Caution:
Never turn off the product during a cleaning cycle or you may damage it.
7.
Select
Print Nozzle Check Pattern
and press the
OK
button.
8.
Press the up arrow button.
9.
Press the down arrow button, select
Finish
, and press the
OK
button to confirm that the print head is
clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then
try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or
damaged and needs to be replaced.
Parent topic:
Print Head Cleaning
Related tasks
Cleaning the Print Head Using a Computer Utility
Checking the Nozzles Using the Product Control Panel
Removing and Installing Ink Cartridges
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows computer or Mac.
1.
Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).
2.
Do one of the following:
•
Windows:
Access the Windows Desktop and right-click the product icon in the Windows taskbar.
•
OS X 10.6/10.7/10.8/10.9
: In the Apple menu or the Dock, select
System Preferences
. Select
Printers & Scanners
,
Print & Fax
, or
Print & Scan
, select your product, and select
Options &
Supplies
. Select
Utility
and select
Open Printer Utility
.
•
OS X 10.5
: In the Apple menu or the Dock, select
System Preferences
. Select
Print & Fax
,
select your product, and select
Open Print Queue
or
Print Queue
. Select
Utility
.
3.
Select
Head Cleaning
.
You see a window like this:
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