• If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to
prevent disruption of incoming faxes.
• If you have subscribed to a call forwarding service, the product may not be able to receive faxes.
Contact your service provider for assistance.
Note:
If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that
fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax
transmission will work when using VoIP.
If your phone line includes voice mail answering services, calls or faxes may be inadvertently received
by your voice mail service.
Parent topic:
Solving Faxing Problems
Related tasks
Connecting a Telephone or Answering Machine
Using the Fax Setup Wizard
Selecting the Line Type
Selecting Advanced Fax Settings
Receiving Faxes Automatically
Printing Fax Reports
Related topics
Loading Paper
Cannot Receive Faxes with a Telephone Connected to Your Product
If you cannot receive faxes when a telephone is connected to your product, try these solutions:
• Make sure your telephone is connected to your product's
EXT
port.
• Make sure the Receive Mode is set to
Manual
.
Note:
When answering a call that is a fax, wait until the product's LCD screen displays a message that a
connection has been made before you hang up.
Parent topic:
Solving Faxing Problems
Related tasks
Connecting a Telephone or Answering Machine
Using the Fax Setup Wizard
305
Summary of Contents for WorkForce Pro WF-4630
Page 1: ...WF 4630 WF 4640 User s Guide ...
Page 2: ......
Page 121: ...You see a window like this 2 Click the Scan icon 121 ...
Page 136: ...You see this window 136 ...
Page 181: ...You see this window 3 Select Fax Settings for Printer Select your product if prompted 181 ...
Page 243: ...Related concepts Purchase Epson Ink Cartridges and Maintenance Box 243 ...