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Epson WF-M5799, User Manual

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Epson WF-M5799 User Manual Download Page 212

Printer Does Not Print While Using PostScript Printer Driver

❏

Set the 

Printing Language

 setting to 

Auto

 or 

PS3

 on the control panel.

❏

In Windows, if a large number of jobs are sent, the printer may not print. Select 

Print directly to the printer

 on

the 

Advanced

 tab in the printer properties.

Related Information

&

“Printer Settings” on page 49

Printer Does Not Print Correctly While Using PostScript Printer
Driver

❏

If the file is created in an application that allows you to change the data format, such as Adobe Photoshop, make
sure that the settings in the application match the settings in the printer driver.

❏

EPS files made in binary format may not be printed correctly. Set the format to ASCII when making EPS files in
an application.

❏

For Windows, the printer cannot print binary data when it is connected to the computer using a USB interface.
Set the 

Output Protocol

 setting on the 

Device Settings

 tab in the printer properties to 

ASCII

 or 

TBCP

.

❏

For Windows, select the appropriate substitution fonts on the 

Device Settings

 tab in the printer properties.

Printing Is Too Slow While Using PostScript Printer Driver

Set the 

Print Quality

 setting to 

Fast

 in the printer driver.

Cannot Start Scanning

❏

If you are scanning with the ADF, check that the document cover and ADF cover are closed.

❏

Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the
printer directly to the computer.

❏

If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.

❏

Make sure that the correct printer (scanner) is selected on Epson Scan 2.

Check whether or not the printer is recognized when using Windows

In Windows, make sure the printer (scanner) is displayed in 

Scanner and Camera

. The printer (scanner) should be

displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-
install Epson Scan 2. See the following to access 

Scanner and Camera

.

❏

Windows 10

Right-click the start button or press and hold it, select 

Control Panel

, enter "Scanner and Camera" in the search

charm, click 

View scanners and cameras

, and then check if the printer is displayed.

❏

Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select 

Desktop

 > 

Settings

 > 

Control Panel

, enter "Scanner and Camera" in the search charm, click 

Show

Scanner and Camera

, and then check if the printer is displayed.

User's Guide

Solving Problems

212

Summary of Contents for WF-M5799

Page 1: ...User s Guide NPD5933 01 EN ...

Page 2: ... Device 39 Accessing an External USB Device From a Computer 40 Using an Email Server 40 Configuring Mail Server 40 Email Server Setting Items 41 Checking an Email Server Connection 42 Messages Displayed During Connection Check 42 Managing Contacts 44 Registering or Editing Contacts 44 Registering or Editing Grouped Contacts 45 Registering Frequently Used Contacts 45 Register Contacts on a Computer...

Page 3: ...d Folder or FTP Server 104 Scanning to an Email 113 Scanning Using the Settings Registered on the Computer Document Capture Pro 116 Scanning to a Memory Device 119 Scanning to the Cloud 121 Scanning to a Computer WSD 122 Scanning from a Computer 124 Authenticating Users on Epson Scan 2 when Using Access Control 124 Scanning Using Epson Scan 2 125 Scanning from Smart Devices 128 Connecting from Sma...

Page 4: ... OS 177 Application for Scanning Documents and Images Epson Scan 2 177 Adding the Network Scanner 178 Application for Configuring Scanning from the Computer Document Capture Pro 179 Application for Configuring Fax Operations and Sending Faxes FAX Utility 179 Application for Sending Faxes PC FAX Driver 180 Application for Printing Web Pages E Web Print for Windows Only 180 Software Update Tools EPS...

Page 5: ... Using PostScript Printer Driver 212 Cannot Start Scanning 212 Scanned Image Problems 213 Uneven Colors Dirt Spots and so on Appear when Scanning from the Scanner Glass 213 Straight Lines Appear when Scanning from ADF 213 The Image Quality Is Rough 213 Offset Appears in the Background of Images 214 Text is Blurred 214 Moiré Patterns Web Like Shadows Appear 214 Cannot Scan the Correct Area on the S...

Page 6: ...hird Party Services 233 External USB Device Specifications 233 Supported Data Specifications 234 Dimensions 234 Electrical Specifications 235 Environmental Specifications 236 System Requirements 236 Font Information 237 Available Fonts for PostScript 237 Available Fonts for PCL URW 238 List of Symbol Sets 239 Installing the Optional Units 242 Optional Paper Cassette Unit Code 242 Installing the Op...

Page 7: ...and printer settings You can obtain the latest versions of the above manuals with the following methods Paper manual Visit the Epson Europe support website at http www epson eu Support or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and th...

Page 8: ...turn to the previous page perform the following operation on your keyboard Windows Hold down Alt and then press Mac OS Hold down the command key and then press Printing only the pages you need You can extract and print only the pages you need Click Print in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the ...

Page 9: ...e LCD screen vary depending on the model and settings Operating System References Windows In this manual terms such as Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows XP Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 and Windows Server 2003 refer to the following operating systems Additionally Window...

Page 10: ...oft Windows Server 2003 R2 operating system Microsoft Windows Server 2003 operating system Mac OS In this manual Mac OS is used to refer to macOS High Sierra macOS Sierra OS X El Capitan OS X Yosemite OS X Mavericks OS X Mountain Lion Mac OS X v10 7 x and Mac OS X v10 6 8 User s Guide About This Manual 10 ...

Page 11: ...es not operate normally or exhibits a distinct change in performance Do not adjust controls that are not covered by the operating instructions Place the printer near a wall outlet where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to ...

Page 12: ... abrasions cuts fraying crimping and kinking Do not place objects on top of the power supply cords and do not allow the power supply cords to be stepped on or run over Be particularly careful to keep all the power supply cords straight at the ends and the points where they enter and leave the transformer If you use an extension cord with the printer make sure that the total ampere rating of the de...

Page 13: ...dio waves from this printer may negatively affect the operation of medical electronic equipment causing them to malfunction When using this printer inside medical facilities or near medical equipment follow directions from the authorized personnel representing the medical facilities and follow all posted warnings and directions on the medical equipment Radio waves from this printer may negatively ...

Page 14: ...onal Information When you give the printer to someone else or dispose of it erase all the personal information stored in the printer s memory by selecting the menus on the control panel as described below Settings General Settings System Administration Restore Default Settings Clear All Data and Settings User s Guide Important Instructions 14 ...

Page 15: ...dge guides Feeds originals straight into the printer Slide to the edges of the originals C ADF input tray Feeds originals automatically D ADF output tray Holds originals ejected from the ADF E Paper cassette 1 or Paper cassette C1 Loads paper F Paper cassette 2 C2 Optional paper cassette unit Loads paper User s Guide Printer Basics 15 ...

Page 16: ...paper C Feeder guard Prevents foreign substance from entering the printer Usually keep this guard closed D Rear paper feed B Loads paper E Output tray Holds the ejected paper F Edge guides Feeds the paper straight into the printer Slide to the edges of the paper G Paper cassette Loads paper User s Guide Printer Basics 16 ...

Page 17: ...rnal light while scanning B Scanner glass Place the originals C Control panel Operates the printer You can change the angle of the control panel D External interface USB port Connects memory devices User s Guide Printer Basics 17 ...

Page 18: ...pen when removing jammed paper inside the printer B Print head Fires ink C Ink supply unit tray Sets an ink supply unit D Front cover A Open when replacing ink supply unit E Front cover lock Locks the front cover User s Guide Printer Basics 18 ...

Page 19: ... box Control Panel A Turns the printer on or off Unplug the power cord when the power light is off B Pass a smart device over this mark to print or scan from the smart device directly C Turns on when received documents that have not yet been read printed or saved are stored in the printer s memory D Displays the home screen E Displays menus and messages F Logs off from the printer when Access Cont...

Page 20: ...queued jobs M Enters numbers characters and symbols N Displays the Contacts list You can register edit or delete the contacts O Clears number settings such as the number of copies Basic Screen Configuration A Indicates items that have been setup for the printer as icons Select each icon to check the current settings or access each setting menu B Displays each menu You can add or change the sequenc...

Page 21: ...imple AP mode Displays the Device Sound Settings screen You can set Mute and Quiet Mode You can also access the Sound menu from this screen This is the shortcut for the following menu Settings General Settings Basic Settings Sound Indicates whether or not Quiet Mode is set for the printer When this feature is enabled the noise made by printer operations is reduced but print speed may slow down How...

Page 22: ... on page 47 Touch Screen Operations The touchscreen is compatible with the following operations Tap Press or select the items or the icons Flick Scroll the screen swiftly Slide Hold and move the items around Entering Characters You can enter characters and symbols by using on screen keyboard when you register a contact make network settings and so on User s Guide Printer Basics 22 ...

Page 23: ...haracters I Deletes a character to the left Job Status Screen Configuration Press the button to display the Job Status menu You can check the status of the printer or the jobs A Switches the displayed lists B Filter the jobs by functional C When Active is selected displays the list of ongoing jobs and jobs waiting to be processed When Log is selected displays the job history You can cancel jobs or...

Page 24: ... Tap How To and select the items that you want to view Select How To at the bottom of the operation screen Displays the context sensitive animation A Indicates the total number of steps and the current step number In the example above it shows step 2 from 4 steps B Returns to the previous step C Indicates your progress through the current step The animation repeats when the progress bar reaches th...

Page 25: ... use the rear paper feed to print 2 sided print jobs manually You can load up to 30 sheets for paper with one side already printed Note The availability of paper varies by location For the latest information on paper available in your area contact Epson support When printing on genuine Epson paper at a user defined size only Standard or Normal print quality settings are available Although some pri...

Page 26: ... mm 3 Up to the line indicated by the symbol on the edge guide 80 Manual 1 2 SP5 192 132 mm 3 Up to the line indicated by the symbol on the edge guide 80 Manual 1 2 User Defined 3 mm 89 127 to 100 148 Up to the line indicated by the symbol on the edge guide 80 Manual 1 2 User Defined 3 mm 100 148 to 148 210 215 9 297 to 355 6 Up to the line indicated by the symbol on the edge guide 80 Manual 1 2 U...

Page 27: ...4 User Defined 3 mm 148 210 to 215 9 297 90 250 30 Auto Manual 1 4 User Defined 3 mm 64 to 89 127 30 Manual 4 User Defined 3 mm 215 9 355 6 to 1117 6 1 Manual Thick paper 161 to 256 g m2 Legal 8 5 13 in Letter A4 Executive 3 B5 A5 Half letter 3 A6 B6 SP1 210 270 mm 3 SP2 210 149 mm 3 SP3 100 170 mm 3 SP4 130 182 mm 3 SP5 192 132 mm 3 16K 195 270 mm 30 Manual 4 User Defined 3 mm 64 127 to 215 9 355...

Page 28: ...nting on curled paper may cause paper jams and smears on the printout Do not use paper that is wavy torn cut folded damp too thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Make sure you are using long grain paper If you are not sure what type of paper you are using check the paper packaging or contact the manufacturer t...

Page 29: ... is not operating and then pull out the paper cassette 2 Slide the front edge guide to its maximum position and then slide the side edge guides to adjust to the paper size you want to use User s Guide Preparing the Printer 29 ...

Page 30: ...e the line indicated by the symbol inside the edge guide For thick paper do not load above the line indicated by the symbol inside the edge guide 4 Insert the paper cassette all the way 5 On the control panel set the size and type of the paper you loaded in the paper cassette Note You can also display the paper size and paper type settings screen by pressing the button on the control panel 6 Slide...

Page 31: ...of Paper Type on page 34 Loading Envelopes and Precautions on page 33 Loading Paper in the Rear Paper Feed 1 Open the feeder guard and pull out the paper support 2 Slide the edge guides 3 Load paper at the center of the rear paper feed with the printable side facing up User s Guide Preparing the Printer 31 ...

Page 32: ...conditions Automatic 2 sided printing is not available for prepunched paper Loading capacity One sheet Available size A4 B5 A5 A6 Letter Legal Binding holes Do not load paper with the binding holes at the top or the bottom Adjust the print position of your file to avoid printing over the holes 4 Slide the edge guides to the edges of the paper 5 On the control panel set the size and type of the pap...

Page 33: ...nd Capacities on page 25 List of Paper Type on page 34 Loading Envelopes and Precautions on page 33 Loading Long Papers on page 34 Loading Envelopes and Precautions Load envelopes in the center of the rear paper feed short edge first with the flap facing down and slide the edge guides to the edges of the envelopes Load envelopes in the paper cassettewith the flap facing up and then slide the edge ...

Page 34: ...paper in the printer cut the paper to the size you want to print Select User Defined as the paper size setting Make sure the end of the paper is cut perpendicularly A diagonal cut may cause paper feed problems Long paper cannot be held in the output tray Prepare a box and so on to make sure that paper does not fall on the floor Do not touch paper that is being fed or ejected It could injure your h...

Page 35: ...per High quality plain paper Recycled paper Paper Thickness Weight of Paper 64 to 95 g m2 Loading Capacity 50 sheets or 5 5 mm Only single sided scanning is supported Even when the original meets the specifications for media that can be placed in the ADF it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality cImportant Do not feed photographs or v...

Page 36: ...d Originals that are bound OHPs thermal transfer paper or carbon backs Placing Originals on the ADF 1 Align the edges of the originals 2 Slide the ADF edge guide 3 Place the originals in the center of the ADF facing up User s Guide Preparing the Printer 36 ...

Page 37: ...le scanning 4 Slide the ADF edge guide to the edge of the originals Related Information Available Originals for the ADF on page 35 Placing Originals on the ADF for 2 up Copying Place the originals in the direction shown in the illustration and then select the orientation setting User s Guide Preparing the Printer 37 ...

Page 38: ...ntation Original Left Direction Place the originals on the ADF in the direction of the arrow Placing Originals on the Scanner Glass Caution Be careful not to trap your hand or fingers when opening or closing the document cover Otherwise you may be injured cImportant When placing bulky originals such as books prevent exterior light from shining directly onto the scanner glass 1 Open the document co...

Page 39: ...tant Do not apply too much force to the scanner glass or the document cover Otherwise they may be damaged 5 Remove the originals after scanning Note If you leave the originals on the scanner glass for a long time they may stick to the surface of the glass Inserting an External USB Device Inserting and Removing an External USB Device 1 Insert an external USB device into the printer 2 When you have ...

Page 40: ...ternal USB device is displayed Note If you connected the printer to the network without using the software disc or Web Installer map a USB port as a network drive Open Run and enter a printer name XXXXX or a printer s IP address XXX XXX XXX XXX to Open Right click a device icon displayed to assign the network The network drive appears in Computer or My Computer Mac OS Select a corresponding device...

Page 41: ...ample SSL communication is necessary Visit the Epson support website for the latest information http www epson eu Support Europe http support epson net outside Europe 5 Make the appropriate settings The necessary settings vary depending on the authentication method Enter the information for the email server you are using 6 Tap Proceed Note If an error message is displayed check if the email server...

Page 42: ...d select the method of the secure con nection Checking an Email Server Connection 1 Select Settings on the home screen 2 Select General Settings Network Settings Advanced 3 Select Email Server Connection Check to check that the printer is connected to the email server Note If an error message is displayed check if the email server settings are correct When you cannot send an email even if the conn...

Page 43: ...ch occurs between a server and a client or when the server does not support SMTP secure connection SSL connection Connection to SMTP server failed Change Secure Connection to SSL TLS This message appears when an SMTP mismatch occurs between a server and a client or when the server requests to use an SSL TLS connection for an SMTP secure connection Connection to SMTP server failed Change Secure Con...

Page 44: ...d then select Edit To delete a contact select the target contact select Delete and then select Yes You do not have to perform following procedures Note You can register an address that is registered in the LDAP server in the local contacts list of the printer Display an entry and then select Register to Contacts 4 When registering a new contact select the type of contact you want to register Skip ...

Page 45: ...r an email address to send a scanned image or to forward the received fax 5 Enter or edit the Group Name Required for the group 6 Select Contact s Added to the Group Required 7 Select the contacts that you want to register in the group Note You can register up to 200 contacts To deselect a contact tap it again 8 Select Close 9 Make the other necessary settings Registry Number Set the number for a ...

Page 46: ...ettings even during a warranty period Registering Your Favorite Settings as a Preset You can register frequently used copy fax and scan settings as presets You can register up to 50 entries If you cannot edit the presets they may have been locked by the administrator Contact your printer administrator for assistance To register a preset select Presets from the home screen select Add New and then s...

Page 47: ...een locked by your administrator LCD Brightness Adjust the brightness of the LCD screen Sound Adjust the volume and select the type of the sound Sleep Timer Adjust the time period to enter a sleep mode energy saving mode when the printer has not performed any operations The LCD screen turns black when the setting time passes Power Off Settings Your product may have this feature or the Power Off Ti...

Page 48: ...anguage used on the LCD screen Start up Screen Specify the initial menu displayed on the LCD screen when the printer turns on and Operation Time Out is enable Edit Home Change the layout of the icons on the LCD screen You can also add remove and move icons Wall Paper Change the background color of the LCD screen Operation Time Out Select On to return to the initial screen when no operations have b...

Page 49: ...ttings Select On for any of following settings to automatically print on paper from any sources containing paper that matches your paper settings Copy Fax Other Error Notice Select On to display an error message when the selected paper size or type does not match the loaded paper Paper Setup Auto Display Select On to display the Paper Setting screen when loading paper in the paper source If you di...

Page 50: ... Settings Paper Size Select the default paper size for PCL or PostScript printing Paper Type Select the default paper type for PCL or PostScript printing Orientation Select the default orientation for PCL or PostScript printing Quality Select the print quality for PCL or PostScript printing Ink Save Mode Select On to save ink by reducing the print density Print Order Last Page on Top Starts printi...

Page 51: ...t the number of lines for the selected paper size and orientation This also causes a line spacing VMI change and the new VMI value is stored in the printer This means that later changes in the page size or orientation settings cause changes in the Form value based on the stored VMI CR Function Select the line feed command when printing with a driver from a specific operating system LF Function Sel...

Page 52: ...ity settings you selected there may be no difference in the printer s noise level Ink Drying Time Select the ink drying time you want to use when performing 2 sided printing The printer prints the other side after printing one side If your printout is smeared increase the time setting Bidirectional Select On to change the print direction Prints while the print head moves to the left and to the rig...

Page 53: ...tructions on the LCD panel Router Wi Fi Direct Wired LAN Setup Set up or change a network connection that uses a LAN cable and router When this is being used Wi Fi connections are disabled Network Status Displays or prints the current network settings Wired LAN Wi Fi Status Wi Fi Direct Status Email Server Status Print Status Sheet Connection Check Checks the current network connection and prints ...

Page 54: ... details see the following web site https www epsonconnect com http www epsonconnect eu Europe only Google Cloud Print Services Displays whether the printer is registered and connected to Google Cloud Print services When you have registered you can change the following settings Enable Disable Unregister For details on registering to Google Cloud Print services see the following web site https www ...

Page 55: ...nu Options for Print Counter Select the menus on the control panel as described below Settings Print Counter Displays the total number of prints from the time you purchased the printer Menu Options for Supply Status Select the menu on the control panel as described below Settings Supply Status Displays the approximate level of the ink and service life of the maintenance box When is displayed ink i...

Page 56: ...eature if there are ink stains on the internal rollers The printer feeds paper to clean the internal rollers Periodic Cleaning The printer automatically performs Print Head Nozzle Check and Print Head Cleaning based on the specific period of time Select On to maintain premium print quality Under the following conditions perform Print Head Nozzle Check and Print Head Cleaning yourself Printout prob...

Page 57: ...r a PostScript printer PCL Font List Print a list of fonts that are available for a PCL printer Network Displays the current network settings Menu Options for Contacts Manager Select the menus on the control panel as described below Settings Contacts Manager Register Delete Register and or delete contacts for the Fax Scan to Email and Scan to Network Folder FTP menus Frequent Register frequently u...

Page 58: ... Platform Information Select the menus on the control panel as described below Settings Epson Open Platform Information Displays the status of the Epson Open Platform Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period You can adjust the time before power management is applied Any increase will affect the product s energy efficiency...

Page 59: ... If Inactive or Power Off If Disconnected and then make settings Select Sleep Timer or Power Off Timer and then make settings Note Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase User s Guide Preparing the Printer 59 ...

Page 60: ...rdware and Sound Right click on your printer and select Printing preferences Windows Vista Windows Server 2008 Click the start button and select Control Panel Printers in Hardware and Sound Right click on your printer and select Select printing preferences Windows XP Windows Server 2003 R2 Windows Server 2003 Click the start button and select Control Panel Printers and Other Hardware Printers and ...

Page 61: ...ns of the setting items Right clicking an item displays Help When you select Print Preview you can see a preview of your document before printing 6 Click OK to close the printer driver window 7 Click Print Note When you select Print Preview a preview window is displayed To change the settings click Cancel and then repeat the procedure from step 2 Related Information Available Paper and Capacities ...

Page 62: ...ilable when EPSON Status Monitor 3 is enabled However it may not be available when the printer is accessed over a network or is used as a shared printer Note To enable EPSON Status Monitor 3 click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 1 On the printer driver s Main tab select an option from 2 Sided Printing 2 Click Settings make the appropriate sett...

Page 63: ...ions Related Information Printing Basics on page 60 Main Tab on page 76 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper Print Settings On the printer driver s Main tab select 2 Up or 4 Up as the Multi Page setting Related Information Printing Basics on page 60 Main Tab on page 76 User s Guide Printing 63 ...

Page 64: ...ment You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer Print Settings On the printer driver s More Options tab select the document size from the Document Size setting Select the paper size you want to print on from the Output Paper setting Select Reduce Enlarge Document and then select Fit to Page or Zoom to When you select...

Page 65: ...r driver s Main tab select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster as the Multi Page setting If you click Settings you can select the panels that you do not want to print You can also select the cutting guide options Related Information Printing Basics on page 60 Main Tab on page 76 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster i...

Page 66: ...ochrome but for this explanation they are shown as blue and red lines 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks User s Guide Printing 66 ...

Page 67: ...and align the cross marks then temporarily tape the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks User s Guide Printing 67 ...

Page 68: ...rom the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks User s Guide Printing 68 ...

Page 69: ...7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 69 ...

Page 70: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 70 ...

Page 71: ...oter You can print information such as a user name and printing date in headers or footers Print Settings On the printer driver s More Options tab click Watermark Features and then select Header Footer Click Settings and then select the items you want to print User s Guide Printing 71 ...

Page 72: ...Paper Plain paper Copy paper Letterhead Recycled paper Colored paper Preprinted paper or High quality plain paper Quality Standard Automatic 2 sided printing Not selected Tone Correction Automatic Note You can also add your own watermark or anti copy pattern Print Settings On the printer driver s More Options tab click Watermark Features and then select Anti Copy Pattern or Watermark Click Setting...

Page 73: ...ted Information Printing Basics on page 60 More Options Tab on page 77 Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job You can specify the print settings for combined files such as multi page layout and 2 sided printing Print Settings On the printer driver s Main tab select Job Arranger Li...

Page 74: ...ger Lite window Next select Open from the File menu to select the file Related Information Printing Basics on page 60 Main Tab on page 76 Adjusting the Print Tone You can adjust the tone used in the print job Note These adjustments are not applied to the original data Print Settings On the printer driver s More Options tab select Custom as the Tone Correction setting Click Advanced to open the Ton...

Page 75: ...e Options Tab on page 77 Printing to Enhance Light Text and Lines You can enhance light letters and lines to make them more visible or to sharpen images Print Settings On the printer driver s More Options tab click Image Options in the Tone Correction setting Select Enhance Light Text and Lines Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan Only enable this feat...

Page 76: ...Devices and Printers Printer or in Printers and Faxes Click See what s printing right click on the job you want to cancel and then select Cancel Menu Options for the Printer Driver Open the print window in an application select the printer and then access the printer driver window Note Menus vary depending on the option you selected Main Tab Printing Presets Add Remove Presets You can add or remov...

Page 77: ...Allows you to print from the last page so that the pages are stacked in the correct order after printing Quiet Mode Reduces the noise the printer makes However enabling this may reduce print speed Print Preview Displays a preview of your document before printing Job Arranger Lite Select to print using the Job Arranger Lite feature More Options Tab Printing Presets Add Remove Presets You can add or...

Page 78: ... Tab Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged Head Cleaning Cleans the clogged nozzles in the print head Because this feature uses some ink clean the print head only if the nozzles are clogged Job Arranger Lite Opens the Job Arranger Lite window You can save and edit data EPSON Status Monitor 3 Opens the EPSON Status Monitor 3 window Here you can co...

Page 79: ...or Print Setup from the File menu 3 Select your printer 4 Select Preferences or Properties to access the printer driver window 5 Change the settings as necessary See the menu options for the printer driver for details 6 Click OK to close the printer driver for details 7 Click Print Related Information Available Paper and Capacities on page 25 Loading Paper in the Paper Cassette on page 28 Loading ...

Page 80: ...ided printing Page Order Select to print from the top or the last page If you select Back to Front the pages are stacked in the correct order based on page number after printing Page Format Pages per Sheet Allows you to print several pages on one sheet Pages per Sheet Layout Allows you to specify the page layout when printing several pages on one sheet Booklet Select to create a booklet Booklet Bi...

Page 81: ...ancel a print job from the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel Canceling On your computer right click on your printer in Devices and Printers Printer or in Printers and Faxes Click See what s printing right click on the job you want to cancel and then ...

Page 82: ...Fax remove the printer and then add the printer again See the following to add a printer http epson sn 5 Change the settings as necessary See the menu options for the printer driver for details 6 Click Print Related Information Available Paper and Capacities on page 25 Loading Paper in the Paper Cassette on page 28 Loading Paper in the Rear Paper Feed on page 31 List of Paper Type on page 34 Menu ...

Page 83: ... Printing Settings from the pop up menu Select the method of 2 sided printing and then make the Document Type settings Note Printing speed may be reduced depending on the document type When printing photos with dense data select Text Graphics or Text Photos in the Document Type setting If the printouts are smeared or ink bleeds through to the other side of the paper adjust the Print Density and In...

Page 84: ...n page order and Border Related Information Printing Basics on page 81 Menu Options for Layout on page 86 Printing and Stacking in Page Order Reverse Order Printing You can print from the last page so that the documents are stacked in page order Print Settings Select Paper Handling from the pop up menu Select Reverse as the Page Order setting Related Information Printing Basics on page 81 User s G...

Page 85: ...entage do one of the following Select Print from the File menu of the application Select Printer enter a percentage in Scale and then click Print Select Page Setup from the File menu of the application Select your printer in Format For enter a percentage in Scale and then click OK Note Select the paper size you set in the application as the Paper Size setting Related Information Printing Basics on...

Page 86: ...rees before printing Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer Flip horizontally Inverts an image to print as it would appear in a mirror Menu Options for Color Matching ColorSync Select the method for color adjustment These options adjusts colors between the printer and the computer display to minimize the difference in color EPSON...

Page 87: ...gs Window of the Mac OS Printer Driver Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Operation Settings of the Mac OS Printer Driver Thick paper and envelopes Prevents the ink from smearing when printing on thick paper However this may reduce print speed Skip Blank Page Avoids printing blank pa...

Page 88: ... print Load paper in the printer if it has not already been loaded 2 Select Print or Print Setup from the File menu If necessary click Show Details or d to expand the print window 3 Select your printer 4 Select Print Features from the pop up menu 5 Change the settings as necessary See the menu options for the printer driver for details 6 Click Print Related Information Available Paper and Capaciti...

Page 89: ... page orientation Rotates pages 180 degrees before printing Flip horizontally Inverts the image so that it prints as it would appear in a mirror Menu Options for Color Matching ColorSync Select the method for color adjustment These options adjusts color between the printer and the computer display to minimize the difference in color In Printer Menu Options for Paper Handling Collate pages Prints m...

Page 90: ...e of paper on which you print Print Quality Select the pint quality you want to use for printing Others Ink Save Mode Conserves ink by reducing the print density Canceling Printing You can cancel a print job from the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel...

Page 91: ...e select Single View You can enlarge the image by using Use or to preview the previous or next image 5 Select Proceed to Print to make the print settings 6 Set the paper source that you want to use on the Basic Settings tab 7 Set the other items on the Advanced tab as necessary For more information on detailed settings see the menus for Memory Device 8 Enter the number of copies 9 Tap x to start p...

Page 92: ...out the JPEG files 1 up is for printing one file per sheet 20 up is for printing 20 files on one sheet Index is for making index printing with information Fit Frame Select On to crop the image to fit into the selected print layout automatically If the aspect ratio of the image data and the paper size is different the image is automatically enlarged or reduced so that the short sides match the shor...

Page 93: ... make print settings for TIFF format files in you memory devices Display order Changes the order of the files Basic Settings Paper Setting Specify the paper source settings which you want to print on Advanced Layout Select how to layout the Multi TIFF file 1 up is for printing one page per sheet 20 up is for printing 20 pages on one sheet Index is for making index printing with information Fit Fra...

Page 94: ... connect the smart device to the printer to print from the smart device Wi Fi Direct allows you to connect the printer directly to devices without an access point The printer acts as an access point cImportant When you connect from a smart device to the printer using the Wi Fi Direct Simple AP connection the printer is connected to the same Wi Fi network SSID as the smart device and the communicat...

Page 95: ...r the password displayed on the printer s control panel on the smart device 7 After the connection is established tap OK or Close on the printer s control panel 8 Close the screen Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to c Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want...

Page 96: ...od touch running iOS start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes Printing by Touching Smart Devices to the N Mark You can simply connect and print by touching your smart device to the printer s N Mark Make sure that you prepare the following before using this feature Enable the NFC function on your smart device Only Android 4 0 or ...

Page 97: ...r documents emails photos and web pages right from your Android phone or tablet Android v4 4 or later With a few taps your Android device will discover an Epson printer that is connected to the same wireless network 1 Load paper in the printer 2 Set up your printer for wireless printing 3 On your Android device install the Epson Print Enabler plug in from Google Play 4 Connect your Android device ...

Page 98: ...ct your Apple device to the same wireless network that your product is using 4 Print from your device to your product Note For details see the AirPrint page on the Apple website Related Information Loading Paper in the Paper Cassette on page 28 Loading Paper in the Rear Paper Feed on page 31 Canceling Ongoing or Queued Jobs Note You can also cancel the ongoing jobs by tapping y on the printer s co...

Page 99: ...lable is displayed Select the icon to check the details and then change the settings Select to check the scanned image before start copying This is only available when you placing the original on the scanner glass 4 Enter the number of copies 5 Tap x Related Information Placing Originals on page 35 Basic Menu Options for Copying on page 100 Advanced Menu Options for Copying on page 102 Copying on ...

Page 100: ... on other settings you made Density Increase the level of density when the copying results are faint Decrease the level of density when ink smears Paper Setting Select the paper source that you want to use When Auto is selected paper is fed automatically using the Paper Setting settings made when you loaded the paper This feature is available for models with two paper cassettes only Reduce Enlarge...

Page 101: ... your original 2 Sided Select 2 sided layout 1 1 Sided Copies one side of an original onto a single side of paper 2 2 Sided Copies both sides of a double sided original onto both sides of a single sheet of paper Select the orientation of your original and the binding position of the original and the paper 1 2 Sided Copies two single sided originals onto both sides of a single sheet of paper Select...

Page 102: ...ttings you made Original Type Select the type of your original Copies in optimal quality to match the type of original Finishing Select how to eject the paper for multiple copies of multiple originals Group Same Pages Copies the originals by page as a group Collate Page Order Copies the originals collated in order and sorted into sets Orientation Original Select the orientation of your original Im...

Page 103: ... dark black Remove Shadow Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet Remove Punch Holes Removes the binding holes when copying ID Card Copy Scans both sides of an ID card and copies onto one side of paper User s Guide Copying 103 ...

Page 104: ...nning install Document Capture Pro on your computer and create a job Memory Device You can save the scanned image to a memory device You need not set any settings before scanning Cloud You can send scanned images to cloud services Before scanning make settings on the Epson Connect Computer WSD You can save the scanned image to a computer connected to the printer using WSD feature If you are using ...

Page 105: ...he Printer on page 108 By registering a shared folder path on the printer s control panel you can specify the folder path by selecting from contacts Preparation 1 Check the Computer Name Check the computer name on which you want to create the shared folder Use alphanumerical characters for the computer name If other characters are used you cannot find the computer from the printer Note The method ...

Page 106: ...the start button and select Control Panel 2 On the Control Panel window click Network and Internet 3 On the Network and Internet window click Network and Sharing Center 4 On the Network and Sharing Center window click Change advanced sharing settings 5 On the Advanced sharing settings window select Turn on file and printer sharing on the File and printer sharing Click Save changes and close the wi...

Page 107: ...llow the Change and then click OK 19 On the Advanced Sharing window click the Apply and then click OK 20 The network path for the shared folder is displayed on the Sharing tab This path is necessary when registering contacts on the printer make sure you write it down or copy and save it 21 Select the Security tab and then confirm that Authenticated Users is displayed in Group or user names and tha...

Page 108: ...anel you can specify the folder path by selecting from contacts You need the following information to register to contacts User name and password to log on to the computer Network path for the shared folder IP address of the printer or printer name only when registering from the computer There are several methods to register the folder path to contacts Each method can register the same content See...

Page 109: ...ed Folder in Contacts on the Printer This completes all preparations for saving scanned images to the shared folder Related Information Scanning to a Network Folder or FTP Server on page 110 Registering from a Computer Using a Web Browser You can register contacts from your computer by accessing the printer s configuration screen Web Config from a Web browser You can continue working on the comput...

Page 110: ... Server You can save the scanned image to a specified folder on a network You can specify the folder by entering a folder path directly but it may be easier if you register the folder information in the contacts list first Note Before you use this feature make sure the printer s Date Time and Time Difference settings are correct Access the menus from Settings General Settings Basic Settings Date T...

Page 111: ...page 46 Destination Menu Options for Scanning to a Folder Keyboard Open the Edit Location screen Enter the folder path and set each item on the screen Communication Mode Select the communication mode Location Required Enter a folder path in which to save the scanned image User Name Enter a user name for the specified folder Password Enter a password for the specified folder Connection Mode Select ...

Page 112: ... the original Binding Original Select the binding direction of the original Scan Area Select the scan area To crop the white space around the text or image when scanning select Auto Cropping To scan at the maximum area of the scanner glass select Max Area Orientation Original Select the orientation of the original Original Type Select the type of your original Density Select the contrast of the sc...

Page 113: ...e settings are correct Access the menus from Settings General Settings Basic Settings Date Time Settings You can check destination before scanning Select Settings General Settings Scan Settings and then enable Confirm Recipient 1 Place the originals Note If you want to scan multiple originals or make 2 sided scans place all of the originals in the ADF 2 Select Scan on the home screen 3 Select Emai...

Page 114: ... Registering Your Favorite Settings as a Preset on page 46 Menu Options for Scanning to an Email Note The items may not be available depending on other settings you made Color Mode Select whether to scan in color or in monochrome File Format Select the format in which to save the scanned image Compression Ratio Select how much to compress the scanned image PDF Settings When you have selected PDF a...

Page 115: ...of the binding margin of the booklet Remove Punch Holes Remove the punch holes that appear in the scanned image You can specify the area to erase the punch holes by entering a value in the box on the right Erasing Position Select the position to remove the punch holes Orientation Original Select the orientation of the original Subject Enter a subject for the email in alphanumeric characters and sy...

Page 116: ...erating system and the software version See the software help for details on using the features Creating and Registering a Job Windows Note Operations may vary depending on the operating system and the software version See the software help for details on using the features 1 Start Document Capture Pro 2 Click Job Settings on the top screen The Job List is displayed 3 Click New Job The Job Setting...

Page 117: ... registered in the Job List 6 Click OK to return to the main window Set the Computer Name to Display on the Printer s Control Panel You can set the computer name alphanumeric to display on the printer s control panel using Document Capture Pro Note Operations may vary depending on the operating system and the software version See the software help for details on using the features 1 Start Document...

Page 118: ...the originals in the ADF 2 Select Scan on the home screen 3 Select Document Capture Pro 4 Select Select Computer and then select the computer on which you created the job in Document Capture Pro Note The printer s control panel displays up to 100 computers on which Document Capture Pro is installed If you have selected Option Network Scanning Settings and enabled Protect with password in Document ...

Page 119: ...age 15 Placing Originals on page 35 Registering Your Favorite Settings as a Preset on page 46 Basic Menu Options for Scanning to a Memory Device Note The items may not be available depending on other settings you made B W Color Select whether to scan in color or in monochrome File Format Select the format in which to save the scanned image Compression Ratio Select how much to compress the scanned ...

Page 120: ...ding on other settings you made Density Select the contrast of the scanned image Remove Shadow Remove the shadows of the original that appear in the scanned image Surround Remove the shadows at the edge of the original Center Remove the shadows of the binding margin of the booklet Remove Punch Holes Remove the punch holes that appear in the scanned image You can specify the area to erase the punch...

Page 121: ...ginals on the ADF 3 Select Scan on the home screen 4 Select Cloud 5 Select on the top of the screen and then select a destination 6 Set items on Basic Settings such as the save format 7 Select Advanced and then check settings and change them if necessary Note Select to save your settings as a preset 8 Tap x Related Information Placing Originals on page 35 Basic Menu Options for Scanning to the Clo...

Page 122: ...ed image Remove Shadow Remove the shadows of the original that appear in the scanned image Surround Remove the shadows at the edge of the original Center Remove the shadows of the binding margin of the booklet Remove Punch Holes Remove the punch holes that appear in the scanned image You can specify the area to erase the punch holes by entering a value in the box on the right Erasing Position Sele...

Page 123: ...s 10 Windows 8 1 Windows 8 the WSD port is set up automatically The following is necessary to set up a WSD port The printer and the computer are connected to the network The printer driver is installed on the computer 1 Turn the printer on 2 Click start and then click Network on the computer 3 Right click the printer and then click Install Click Continue when the User Account Control screen is dis...

Page 124: ...ces and Printers Windows Vista Click start Control Panel Hardware and Sound Printers 7 Check that an icon with the printer s name on the network is displayed Select the printer name when using with WSD Scanning from a Computer Authenticating Users on Epson Scan 2 when Using Access Control When the access control function is enabled for a printer you need to register a user name and password when s...

Page 125: ...Scan 2 You can scan originals using detailed settings that are suitable for text documents See the Epson Scan 2 help for an explanation of each setting item 1 Place the original Note If you want to scan multiple originals place them in the ADF 2 Start Epson Scan 2 3 Make the following settings on the Main Settings tab Document Source Select the source where the original is placed Scanning Side Sel...

Page 126: ...Background Remove the background of the originals Text Enhancement You can make blurred letters in the original clear and sharp Auto Area Segmentation You can make letters clear and images smooth when performing black and white scanning for a document that contains images Color Enhance You can enhance the color specified for the scanned image and then save it in grayscale or black and white Thresh...

Page 127: ... Confirm the save file name displayed You can change settings for the file name by selecting Settings from the list Folder Select the save folder for the scanned image from the list You can select another folder or create a new folder by selecting Select from the list 6 Click Scan Related Information Placing Originals on page 35 Application for Scanning Documents and Images Epson Scan 2 on page 17...

Page 128: ...able Wi Fi network if the printer is turned off it is not connected to the previous Wi Fi network again if the printer is turned on Connect to the printer s SSID for Wi Fi Direct Simple AP connection from the smart device again 1 Tap on the home screen 2 Select Wi Fi Direct 3 Tap Start Setup If you have made Wi Fi settings the detailed connection information is displayed Go to step 5 4 Tap Start S...

Page 129: ...ion on how to setup the printer and a FAQ C Displays the screen where you can select the printer and make printer settings Once you have selected the printer you do not need to select it again from the next time D Displays the scanning screen E Displays the screen where you can make scan settings such as resolution F Displays scanned images G Starts scanning H Displays the screen where you can sav...

Page 130: ...ctions vary depending on the smart device See the documentation provided with your smart device for details Installed Epson iPrint on your smart device Touch your smart device to the printer s N Mark to install it Enable the Wi Fi Direct on your printer 1 Place the originals in the printer 2 Touch your smart device to the printer s N Mark Note The printer may not be able to communicate with the sm...

Page 131: ...for a voice call sending another fax or receiving a fax You can check or cancel reserved fax jobs from 1 Place the originals You can send up to 100 pages in one transmission however depending on the remaining amount of memory you may not be able to send faxes even with less than 100 pages 2 Select Fax on the home screen 3 Specify the recipient You can send the same monochrome fax to up to 200 reci...

Page 132: ...ring a fax number manually 5 Send the fax To send without checking the scanned document image Tap x To scan check the scanned document image and then send when sending a fax in monochrome only Tap on the fax top screen To send the fax as is select Start Sending Otherwise select Cancel and then go to step 3 Moves the screen in the direction of the arrows Reduces or enlarges Moves to the previous or...

Page 133: ...ct Send Receive at the upper right corner of the LCD screen and then select Send Note When receiving a fax from a fax polling service and you hear the audio guidance follow the guidance to make the printer operations 6 Tap x 7 When sending is complete remove the originals Related Information Placing Originals on page 35 Menu Options for Faxing on page 145 Sending Faxes Dialing from the External Ph...

Page 134: ... store one document in the Polling Send box You can register up to 10 bulletin boards and store one document in each registered bulletin board Note that the fax machine of the recipient must support the subaddress password feature Related Information Setting the Polling Send Box on page 134 Registering a Bulletin Board Box on page 135 Storing a Document in the Polling Send Bulletin Board Box on pa...

Page 135: ... you open the box 5 Select OK To display the screen for changing settings or deleting registered boxes select the box you want to change delete and then tap Related Information Storing a Document in the Polling Send Bulletin Board Box on page 135 Polling Send Board on page 151 Storing a Document in the Polling Send Bulletin Board Box 1 Select Fax Box on the home screen and then select Polling Send...

Page 136: ...mporarily stored in the printer s memory Therefore sending a lot of pages may cause the printer to run out of memory and stop sending the fax You can avoid this by enabling the Direct Send feature however it takes longer to send the fax because the printer performs scanning and sending simultaneously You can use this feature when there is only one recipient 1 Place the originals 2 Select Fax on th...

Page 137: ...utomatically Using the Control Panel on page 131 Fax Settings on page 146 Checking the Status or Logs for Fax Jobs on page 154 Sending Faxes in Monochrome at a Specified Time Send Fax Later You can set to send a fax at a specified time Only monochrome faxes can be sent when the time to send is specified 1 Place the originals 2 Select Fax on the home screen 3 Specify the recipient 4 Make settings t...

Page 138: ... 6 When scanning the first originals is complete and the message Scan complete Scan the next page is displayed on the control panel select Yes set the next originals and then select Start Scanning Note If you leave the printer untouched for 20 seconds after prompted to set the next originals the printer stops storing and starts sending the document Related Information Placing Originals on page 35 ...

Page 139: ...equently You can store up to 100 pages of a single document in monochrome You can store 10 documents in the printer s stored documents box Note Saving 10 documents may not be possible depending on the usage conditions such as the file size of stored documents 1 Place the originals 2 Select Fax Box on the home screen 3 Select Stored Documents tap Box Menu and then select Store Fax Data 4 In the Fax...

Page 140: ... Faxes on the Printer If the printer is connected to the phone line and basic settings have been completed using the Fax Setting Wizard you can receive faxes There are two ways of receiving faxes Receiving an incoming fax Receiving a fax by making a call Polling Receive Received faxes are printed in the printer s initial settings You can save received faxes check them on the printer screen and for...

Page 141: ...following uses Using the line for faxing only external telephone is not necessary Using the line for faxing mainly and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete Receiving Faxes With an External Phone Device When the answering machine answers within the number...

Page 142: ...his feature to receive a document from a fax information service Note If the fax information service has an audio guidance feature that you need to follow to receive a document you cannot use this feature To receive a document from a fax information service that uses audio guidance just dial the fax number using the On Hook feature or the connected telephone and operate the phone and the printer f...

Page 143: ...ance to make the printer operations 4 Tap x Receiving Faxes from a Board with a Subaddress SEP and Password PWD Polling Receive By dialing to a sender you can receive faxes from a board stored on sender s fax machine with a subaddress SEP and password PWD feature To use this feature register the contact with the subaddress SEP and password PWD in the contacts list in advance 1 Select Fax on the ho...

Page 144: ...machine Note The fax data is saved as PDF format Sorting Received Faxes by Conditions such as Subaddress and Password You can sort and save received faxes to your Inbox or bulletin board boxes You can also forward received faxes to destinations other than the printer Email address Shared folder on a network Another fax machine Note The fax data is saved as PDF format You can print the save forward...

Page 145: ...yed Rotates the image to the right by 90 degrees Moves the screen in the direction of the arrows Reduces or enlarges Moves to the previous or the next page Displays menus such as save and forward To hide the operation icons tap anywhere on the preview screen except for the icons Tap again to display the icons 6 Select whether to print or delete the document you have viewed and then follow the on s...

Page 146: ...t the type of your original Color Mode Select whether to scan in color or in monochrome Resolution Select the resolution of the outgoing fax If you select a higher resolution the data size becomes larger and it takes time to send the fax Density Sets the density of the outgoing fax makes the density darker and makes it lighter Remove Background Detects the paper color background color of the origi...

Page 147: ...received by the recipient may be printed across two sheets depending on the size of the originals Inside of Image Sends a fax with header information approximately 7 mm lower than the top of the scanned image The header may overlap with the image however the fax received by the recipient will not be split into two documents Fax Header Select the header for the recipient To use this feature you sho...

Page 148: ... machine See the related information below for details on how to receive faxes using Polling Receive When you leave the Fax menu the setting returns to Off default Polling Send Board When this is set to On by selecting the polling send box or a bulletin board box you can scan and store documents to the box you selected by tapping x on the Fax Settings tab You can store one document to the polling ...

Page 149: ...ntial Boxes Inbox and confidential boxes are in Fax Box Inbox Confidential You can save up to 200 documents in the inbox and the confidential box in total You can use one Inbox and register up to 10 confidential boxes The box name is displayed on the box Confidential XX is the default name for each confidential box Inbox and Confidential Boxes Displays the received faxes list by date received send...

Page 150: ...er the Inbox is full Inbox Password Settings You can set a password or change it The following items are displayed when you select a confidential box and select Box Menu Settings Name Enter a name for the confidential box Box Open Password You can set a password or change it Related Information Viewing Received Faxes Saved in the Printer on the LCD Screen on page 145 More on page 148 Checking the ...

Page 151: ...x Prints all documents in the box Selecting On in Delete When Complete deletes all documents when printing is complete Save All to Memory Device This item is displayed only when there are stored documents in the box Saves all documents in the box to external memory devices Selecting On in Delete When Complete deletes all documents when printing is complete Delete All This item is displayed only wh...

Page 152: ... Forward Email Forward Folder Send Fax When the message Delete When Complete is displayed select On to delete faxes after completing processes such as Save to Memory Device or Forward Email Menu Delete Document This item is displayed only when there is a stored document in the box Deletes the document stored in the box Settings Box Open Password You can set a password or change it Delete Document ...

Page 153: ... the Recipient when a request to send the document Polling Send is completed Related Information Each Registered Bulletin Board on page 153 Each Registered Bulletin Board You can find bulletin boards in Fax Box Polling Send Board Select the box for which the registered name is displayed The name displayed on the box is the name registered in Unregistered Bulletin Board You can register up to 10 bu...

Page 154: ...registered Bulletin Board on page 153 More on page 148 Checking the Fax Job History on page 156 Checking the Status or Logs for Fax Jobs Displaying Information when Received Faxes are Unprocessed Unread Not Printed Not Saved Not Forwarded When there are unprocessed received documents the number of unprocessed jobs is displayed on the on the home screen See the table below for a definition of the u...

Page 155: ...ote If you are using more than one of the fax save forward settings the number of unprocessed jobs may be displayed as 2 or 3 even if only one fax has been received For example if you have set to save faxes in the inbox and on a computer and one fax is received the number of unprocessed jobs is displayed as 2 if the fax has not been saved to the inbox and on a computer Related Information Viewing ...

Page 156: ...ived Documents You can reprint received documents from the logs of printed fax jobs Note that the printed received documents are deleted in chronological order when the printer runs out of memory 1 Tap Job Status on the home screen 2 Select Log on the Job Status tab 3 Tap d on the right and then select Print The history of sent or received fax jobs is displayed in reverse chronological order 4 Sel...

Page 157: ...r of copies Fax may not be transmitted correctly if you specify 2 or more You cannot use functions such as Print to File that change the output port You may transmit up to 100 pages including cover sheet in one fax transmission 4 Click Printer Properties or Properties if you want to specify Paper Size Orientation Color Image Quality or Character Density For details see the PC FAX driver help 5 Cli...

Page 158: ...ings from related information link below If you have selected Enter fax number twice in the Option settings on the FAX Utility main screen you need to enter the same number again when you click Add or Next The recipient is added to the Recipient List displayed in the upper part of the window 7 Specify the content of the cover sheet A To attach a cover sheet select one of the samples from Cover She...

Page 159: ... and then click OK 4 Make settings for each item Specify 1 in Number of copies Even if you specify 2 or more only 1 copy is sent You can send up to 100 pages in one fax transmission Note The page size of documents you can send is the same as the paper size you can fax from the printer 5 Select Fax Settings from the popup menu and then make settings for each item See the PC FAX driver s help for ex...

Page 160: ... to the computer connected to the printer The FAX Utility comes with features including how to specify a folder to save the faxes Install the FAX Utility before using this feature Note You can use one of the following methods to install the FAX Utility Using the EPSON Software Updater application for updating software Using the disc supplied with your printer Windows users Only cImportant To recei...

Page 161: ...puter you cannot cancel the feature that saves faxes on the computer You cannot change settings that have been locked by your administrator You can also change the settings on the printer Contact your administrator for information on canceling settings to save received faxes on the computer For details see the Administrator s Guide Related Information Application for Configuring Fax Operations and...

Page 162: ... 2 Click anywhere in the notification screen except for the button The folder you specified to save new faxes opens Check the date and the sender in the file name and then open the PDF file Note Received faxes are automatically renamed using the following naming format YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn Year Month Day Hour Minute Second_sender s number Checking for New Faxes Mac OS You can check for ...

Page 163: ... and the sender in the file name and then open the PDF file Note Received faxes are automatically renamed using the following naming format YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn Year Month Day Hour Minute Second_sender s number Information sent from the sender is displayed as the sender s number This number may not be displayed depending on the sender User s Guide Faxing 163 ...

Page 164: ...el 2 Select Printer Status Checking the Status of the Remaining Ink and the Maintenance Box Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab and then click Details Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Checking the Status of the Remaining Ink and the Mai...

Page 165: ...51 L T9641 Visit the following website for information on Epson s ink supply unit yields http www epson eu pageyield For Australia and New Zealand Black M02XXL M02XL M02 For Asia Black T9701 T9691 T9681 Ink Supply Unit Handling Precautions Read the following instructions and Important Safety Instructions paper manual before replacing Ink Supply Unit Handling precautions Store ink supply unit at no...

Page 166: ...it when your printer indicates to replace the ink supply unit The yields quoted for you do not include this reserve Although the ink supply units may contain recycled materials this does not affect printer function or performance Specifications and appearance of the ink supply unit are subject to change without prior notice for improvement Do not disassemble or remodel the ink supply unit otherwis...

Page 167: ... Do not reuse a maintenance box which has been removed and left detached for a long period Ink inside the box will have solidified and no more ink can be absorbed Replacing a Maintenance Box In some print cycles a very small amount of surplus ink may be collected in the maintenance box To prevent ink leakage from the maintenance box the printer is designed to stop printing when the absorbing capac...

Page 168: ...Related Information Maintenance Box Handling Precautions on page 167 User s Guide Replacing an Ink Supply Unit and Other Consumables 168 ...

Page 169: ...sary We recommend to turn off the printer If print quality has still not improved contact Epson support To prevent the print head from drying out do not unplug the printer while the power is on Checking and Cleaning the Print Head Control Panel 1 Load A4 size plain paper in the paper cassette 1 2 Select Settings on the home screen 3 Select Maintenance Print Head Nozzle Check 4 Follow the on screen...

Page 170: ...ette 1 2 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 3 Click Options Supplies Utility Open Printer Utility 4 Click Nozzle Check 5 Follow the on screen instructions Related Information Loading Paper in the Paper Cassette on page 28 Aligning the Print Head If you notice a misalignment of vertical lines or blurred images align the prin...

Page 171: ...tructions to print an alignment pattern 6 Follow the on screen instructions to align the print head Ruled Line Alignment Find and select the number for the most solid pattern Find and select the number for the pattern that has the least misaligned vertical line Horizontal Alignment Find and select the number for the least separated and overlapping pattern Related Information Loading Paper in the P...

Page 172: ...he paper source and then follow the on screen instructions to clean the paper path Note Repeat this procedure until the paper is not smeared with ink If the printouts are still smeared clean the other paper sources Related Information Loading Paper in the Paper Cassette on page 28 Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF co...

Page 173: ...oth to clean the roller and the interior of the ADF cImportant Using a dry cloth may damage the surface of the roller Use the ADF after the roller has dried 3 Open the document cover User s Guide Maintaining the Printer 173 ...

Page 174: ...rd Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality Cleaning the Scanner Glass When the copies or scanned images are smeared clean the scanner glass Caution Be careful not to trap your hand or fingers when opening or closing the document cover Otherwise you may be injured cImportant Never use alcohol or thinner to clean the printer ...

Page 175: ...with grease or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality User s Guide Maintaining the Printer 175 ...

Page 176: ...indows XP SP3 or later Microsoft Edge Internet Explorer 8 or later Firefox Chrome Mac OS X v10 6 8 or later Safari Firefox Chrome iOS Safari Android 2 3 or later Default browser Chrome OS Default browser Use the latest version Running Web Config on a Web Browser 1 Check the printer s IP address Tap the network icon on the printer s home screen and then tap the active connection method to confirm t...

Page 177: ... 2008 R2 Click the start button and select Control Panel View devices and printers in Hardware and Sound Windows Vista Windows Server 2008 Click the start button and select Control Panel Printers in Hardware and Sound 2 Right click on your printer and select Properties 3 Select the Web Service tab and click the URL Running Web Config on Mac OS 1 Select System Preferences from the menu Printers Sca...

Page 178: ...age 125 Installing the Latest Applications on page 181 Adding the Network Scanner Before using Epson Scan 2 you need to add the network scanner 1 Start the software and then click Add on the Scanner Settings screen Note If Add is grayed out click Enable Editing If the main screen of Epson Scan 2 is displayed it has already been connected to the scanner If you want to connect to another network sel...

Page 179: ...ws Server 2008 Windows Server 2003 R2 Windows Server 2003 Click the start button and select All Programs or Programs Epson Software Document Capture Pro Starting on Mac OS Select Go Applications Epson Software Document Capture Related Information Scanning Using the Settings Registered on the Computer Document Capture Pro on page 116 Installing the Latest Applications on page 181 Application for Co...

Page 180: ...n differs depending on the application you used to create the document See the application s help for details Accessing from Windows In the application select Print or Print Setup from the File menu Select your printer FAX and then click Preferences or Properties Accessing from Mac OS In the application select Print from the File menu Select your printer FAX as the Printer setting and then select ...

Page 181: ...ck the start button and then select Epson Software EPSON Software Updater Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs Epson Software EPSON Software Updater Note You can also start EPSON Software Updater by clicking the printer icon on the ta...

Page 182: ... malfunction Note You can download the latest applications from the Epson website http www epson com If you use Windows Server operating systems you cannot use Epson Software Updater Download the latest applications from the Epson website Document Capture Pro cannot be installed from Epson Software Updater Install it from the website below http support epson net outside Europe http assets epson eu...

Page 183: ...or network connection A list of available printers in the same network is displayed Select the printer you want to use For USB connection Follow the on screen instructions to connect the printer to the computer 5 Follow the on screen instructions to install the PostScript printer driver Installing a PostScript Printer Driver Mac OS Download the printer driver from the Epson Support website and the...

Page 184: ...l the printer driver 1 Download the executable file of the driver from the Epson support website http www epson eu Support Europe only http support epson net 2 Double click the executable file 3 Follow the on screen instructions for the rest of the installation Note If you are using a Windows computer and you cannot download the driver from the website install it from the software disc that came w...

Page 185: ...install Windows XP Windows Server 2003 R2 Windows Server 2003 Click Change Remove or Remove Note If the User Account Control window is displayed click Continue 7 Follow the on screen instructions Uninstalling Applications Mac OS 1 Download the Uninstaller using EPSON Software Updater Once you have downloaded the Uninstaller you do not need to download it again each time you uninstall the applicati...

Page 186: ...ou can print that email and the attachments from remote locations such as your home or office printer Epson iPrint This Application is for iOS and Android and allows you to print or scan from a smart phone or tablet You can print documents images and websites by sending them directly to a printer on the same wireless LAN Scan to Cloud This application allows you to send the scanned data you want t...

Page 187: ...uthorised Epson service provider to request repairs Paper out in XX Load paper Paper Size XX Paper Type XX Load paper and then insert the paper cassette all the way Too many paper cassette units are installed Turn the power off and uninstall the extra units See your documentation for details You can install up to one optional paper cassette unit For other optional paper cassette units uninstall th...

Page 188: ...tatus To save received faxes turn on the computer or connect a memory device to the printer The combination of the IP address and the subnet mask is invalid See your documentation for more details Contact your printer administrator To use cloud services update the root certificate from the Epson Web Config utility Contact your printer administrator Check that the printer driver is installed on the...

Page 189: ... to lower the print quality try the following methods to reduce the size of the print job Change the format setting Reduce the number of images letters or fonts used in the print job 104 Reverse printing has failed due to a lack of available memory Select Settings General Settings System Administration Clear Internal Memory Data PDL Font Macro and then clear the fonts and the macros that you have ...

Page 190: ...m in several batches 202 The line was disconnected by the recipient machine Wait for a while and then try again 203 The product cannot detect the dial tone Make sure that the phone cable is connected correctly and the phone line is working When the printer is connected to the PBX or the terminal adapter change the Line Type setting to PBX Select Settings General Settings Fax Settings Basic Setting...

Page 191: ...al Settings Network Settings Advanced Email Server Server Settings and then check the server settings 313 A communication error has occurred Print a network connection report to check if the printer is connected to the network Select Settings General Settings Network Settings Advanced Email Server Server Settings to check the email server settings You can check the cause of the error by running co...

Page 192: ...destination storage Reduce the number of documents 333 The destination could not be found because the destination information was uploaded to the server before sending the scanned image Select the destination again 334 An error occurred while sending the scanned image 341 A communication error has occurred Check the connections for the printer and the computer If you are connecting over a network ...

Page 193: ...one Print a network connection report to check if the printer is connected to the network If the problem cannot be cleared contact your printer administrator 421 A DNS error has occurred Select Settings General Settings Network Settings Advanced TCP IP and then check the DNS settings Check the DNS settings for the server the computer or the access point If the problem cannot be cleared contact you...

Page 194: ... error status Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Related Information Accessing the Printer Driver on page 60 Checking the Printer Status Mac OS 1 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Utility Open Print...

Page 195: ...re than the maximum number of sheets specified for the paper When loading plain paper into the paper cassette do not load above the line indicated by the symbol on the edge guide For thick paper such as photo paper do not load above the line indicated by the symbol on the edge guide When loading plain paper into the rear paper feed do not load above the line indicated by the triangle symbol on the...

Page 196: ...reload the paper Paper Does Not Feed from the Optional Paper Cassette Unit If you have added optional paper cassette unit you need to make settings in the printer driver Related Information Setting the Optional Paper Cassette Unit in the Printer Driver Windows on page 244 Setting the Optional Paper Cassette Unit in the Printer Driver Mac OS on page 245 Paper Out Error Occurs When a paper out error...

Page 197: ...he ADF on page 36 Cleaning the ADF on page 172 Power and Control Panel Problems Power Does Not Turn On Make sure the power cord is securely plugged in Hold down the P button for a little longer Power Does Not Turn Off Hold down the P button for a little longer If you still cannot turn off the printer unplug the power cord To prevent the print head from drying out turn the printer back on and turn ...

Page 198: ...ot Respond If you stick a protective label on the touchscreen the optical touch screen may not respond Turn off the printer and then wipe the screen using a soft dry cloth If the screen is smeared it may not respond Cannot Operate from the Control Panel When the user feature restriction is enabled a user ID and password are required to print If you do not know the password contact your printer adm...

Page 199: ...ator If the problem cannot be cleared contact your printer administrator Checking the Software and Data Make sure that a genuine Epson printer driver is installed If a genuine Epson printer driver is not installed the available functions are limited We recommend using a genuine Epson printer driver See the related information link below for details If you are printing a large data size image the c...

Page 200: ...top of the window Windows Vista Windows Server 2008 Right click on the Printers folder and then click Run as administrator Server Properties Windows XP Windows Server 2003 R2 Windows Server 2003 From the File menu select Server Properties Click the Driver tab If your printer name is displayed in the list a genuine Epson printer driver is installed on your computer User s Guide Solving Problems 200...

Page 201: ...ine Epson printer driver is installed on your computer Related Information Installing the Latest Applications on page 181 Checking the Printer Status from the Computer Windows Click Print Queue on the printer driver s Maintenance tab and then check the following Check if there are any paused print jobs If unnecessary data remains select Cancel all documents from the Printer menu User s Guide Solvi...

Page 202: ...e Device Make sure the printer port is selected correctly in Property Port from the Printer menu as follows Select USBXXX for a USB connection or EpsonNet Print Port for a network connection Checking the Printer Status from the Computer Mac OS The printer may not print when the user feature restriction is enabled Contact your printer administrator Make sure the printer status is not Pause Select S...

Page 203: ...en instructions to check the printer to improve print quality If a message is displayed recommending that you clean the print head perform print head cleaning 5 Follow the on screen instructions to print the patterns for print head alignment and then align the print head This pattern allows you to perform alignment if your printouts look blurry Find and select the number for the most solid pattern...

Page 204: ...e print head nozzles may be clogged and ink drops may not be discharged Perform a nozzle check and then clean the print head if any of the print head nozzles are clogged Related Information Checking and Cleaning the Print Head on page 169 Banding Appears The print head nozzles may be clogged Perform a nozzle check to check if the print head nozzles are clogged Clean the print head if any of the pr...

Page 205: ...int head using the Print Quality Adjustment feature Related Information Adjusting the Print Quality on page 203 Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional or high speed printing the print head prints while moving in both directions and vertical lines may be misaligned If print quality does not improve disable the bidirectional or high speed setting Disab...

Page 206: ...after printing Dry the printouts completely before filing or displaying them When drying the printouts avoid direct sun light do not use a dryer and do not touch the printed side of paper When printing images or photos Epson recommends using genuine Epson paper rather than plain paper Print on the printable side of the genuine Epson paper Checking the print settings Select the appropriate paper ty...

Page 207: ...en enable Thick Paper Windows Click Extended Settings on the printer driver s Maintenance tab and then select Thick Paper and Envelopes Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select On as theThick paper and envelopes setting When performing manual 2 sided printing make sure that t...

Page 208: ... Load paper in the correct direction and slide the edge guides against the edges of the paper When placing the originals on the scanner glass align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass If the edges of the copy are cropped off move the original slightly away from the corner When placing the originals on the scanner glass clean the scanne...

Page 209: ... More Options tab Mac OS Clear Mirror Image from the print dialog s Print Settings menu Mosaic Like Patterns in the Prints When printing images or photos print using high resolution data Images on websites are often low resolution although they look good enough on the display and so print quality may decline Unintentionally Printing on 2 Sides Clear any 2 sided printing settings in the printer dri...

Page 210: ...riginal place the original on the scanner glass and then place a piece of black paper over it Lower the copy density setting on the control panel Related Information Basic Menu Options for Copying on page 100 The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem try uninstalling and then reinstalling the printer driver Related Information ...

Page 211: ...Off as the Quiet Mode setting For 2 sided printing one side of paper is printed and dried and then the other side is printed Because the drying time differs depending on the environment such as temperature or humidity or the print data the printing speed may be slower Printing Slows Down Dramatically During Continuous Printing Printing slows down to prevent the printer mechanism from overheating a...

Page 212: ...ter Driver Set the Print Quality setting to Fast in the printer driver Cannot Start Scanning If you are scanning with the ADF check that the document cover and ADF cover are closed Connect the USB cable securely to the printer and the computer If you are using a USB hub try to connect the printer directly to the computer If you scan at a high resolution over a network a communication error may occ...

Page 213: ... page 181 Scanned Image Problems Uneven Colors Dirt Spots and so on Appear when Scanning from the Scanner Glass Clean the scanner glass Remove any trash or dirt that adheres to the original Do not press with too much force on the original or the document cover If you press with too much force blurring smudges and spots may occur Related Information Cleaning the Scanner Glass on page 174 Straight L...

Page 214: ...n Scan 2 on page 177 Placing Originals on page 35 Text is Blurred In Epson Scan 2 select the Advanced Settings tab and then Image Option Text Enhancement In Epson Scan 2 when Image Type on the Main Settings tab is set to Black White adjust the Threshold on the Advanced Settings tab When you increase the Threshold black becomes stronger If the resolution is low try increasing the resolution and the...

Page 215: ...nals Originals that have been copied a number of times Originals received by fax at low resolutions Originals on which the letter spacing or line spacing is too small Originals with ruled lines or underlining over the text Originals with hand written text Originals with creases or wrinkles In Epson Scan 2 when Image Type on the Main Settings tab is set to Black White adjust the Threshold on the Ad...

Page 216: ...s in the contacts list on the printer and the address of the shared folder are the same If the IP address of the computer is static and is set manually change the computer name in the network path to the IP address Example EPSON02 SCAN to 192 168 xxx xxx SCAN Make sure that the computer is turned on and does not sleep If the computer sleeps you cannot save scanned images to the shared folder Tempo...

Page 217: ... enough disk space on the computer Increase the free space on the computer Checking the Point where the Error Occurred When saving scanned images to the shared folder saving process proceeds as following You can then check the point where the error occurred Items Operation Error Messages Connecting Connect to the computer from the printer DNS error Check DNS settings Logging on to the computer Log...

Page 218: ...ce when connecting the computer to the network for the first time You cannot save scanned images to the shared folder when you select the public network as the network place Set the network place again Network place names vary in Windows 10 Widows 8 1 Windows 8 and Windows 7 Windows 10 Widows 8 1 Windows 8 Private network Public network Windows 7 Home network Work network Public network You can ch...

Page 219: ... putting the mouse pointer on the bottom right of the screen and then click Settings 2 Click Change PC settings on the Settings window 3 Click Network on the PC settings window 4 Click the connected network on the Network window 5 Set Find devices and content Select On to save the scanned images to the shared folder Select On private network when connecting to a home network or office network Sele...

Page 220: ...Network and Sharing Center 3 Click the network place in View your active networks 4 Set the network place Select Home network or Work network when connecting to a home or office network Select Public network when connecting to a public network 5 Check the content and then click Close Other Scanning Problems Scanning Speed Is Slow Lower the resolution and then scan again When the resolution is high...

Page 221: ... Check the error code displayed for the failed fax job and try the solutions described in the error code list Check the Line Type setting Setting to PBX may solve the problem If your phone system requires an external access code to get an outside line register the access code to the printer and enter hash at the beginning of a fax number when sending If a communication error occurs change the Fax ...

Page 222: ...displayed as FAX XXXX USB or FAX XXXX IP If the printer fax is not displayed click and then register the printer fax Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then double click the printer fax If the printer is paused click Resume or Resume Printer Related Information Error Code on the Status Menu on page 188 Uninstalling Applications on page 184 Install...

Page 223: ...check how long it takes before you hear a fax tone If it takes more than 50 seconds add pauses after the fax number to send the fax Tap to enter the pause A hyphen is entered as the pause mark One pause is about three seconds Add multiple pauses as needed If you have selected the recipient from the contacts list verify that the registered information is correct If the information is correct select...

Page 224: ...nected to the printer and then check the Receive Settings Memory Full Error Occurs If the printer has been set to save received faxes in the inbox or the confidential box delete faxes you have already read from the inbox or the confidential box If the printer has been set to save received faxes on a computer turn on the computer that is set to save the faxes Once the faxes are saved in the compute...

Page 225: ... Fax Settings on page 146 Cleaning the Scanner Glass on page 174 Cleaning the ADF on page 172 Faxes Are Sent at the Wrong Size When sending a fax using the scanner glass place the original correctly aligning its corner with the origin mark Select your original size on the control panel Clean the scanner glass and the document cover If there is dust or stains on the glass the scanning area may exte...

Page 226: ...a higher threshold gives you a higher possibility of printing on one page Other Faxing Problems Describes troubleshooting problems related to faxing Note If you need to perform troubleshooting for the following see the Administrator s Guide for details Connections phone line external phone and other devices Fax Settings in Settings General Settings Cannot Make Calls on the Connected Telephone Conn...

Page 227: ... Options Supplies Options or Driver Select On as the Quiet Mode setting Epson Scan 2 Click the button to open the Configuration window Next set the Quiet Mode on the Scan tab The Date and Time Are Incorrect Set the date and the time correctly on the control panel After a power failure caused by a lightning strike or if the power is left off for a long time the clock may show the wrong time Related...

Page 228: ...port on page 253 Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel Is Displayed on the Photo Selection Screen is displayed on the LCD screen when the image file is not supported by the product Related Information Supported Data Specifications on page 234 User s Guide Solving Problems 228 ...

Page 229: ...6 lb Even when the paper thickness is within this range the paper may not feed in the printer or print result may adversely affected depending on the paper property or quality Printable Area Print quality may decline in the shaded areas due to the printer s mechanism Single sheets A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 47 0 mm 1 85 in D 45 0 mm 1 77 in Envelopes A 3 0 mm 0 12 in B Except for C4 5 0 m...

Page 230: ... internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface Specifications For Computer Hi Speed USB For External USB Device Hi Speed USB Fax Specifications Fax Type Walk up black and white and color fax capability ITU T Super G...

Page 231: ... 1 Black and White only for receiving faxes 2 The specifications may differ by country or region Network Function List Network Functions and IPv4 IPv6 Functions Supported Remarks Network Printing EpsonNet Print Windows IPv4 Standard TCP IP Windows IPv4 IPv6 WSD Printing Windows IPv4 IPv6 Windows Vista or later Bonjour Printing Mac OS IPv4 IPv6 IPP Printing Windows Mac OS IPv4 IPv6 UPnP Printing IP...

Page 232: ... Simple AP 2 Wireless Securities 3 WEP 64 128bit WPA2 PSK AES 4 WPA2 Enterprise AES 1 IEEE802 11n is only available for the HT20 2 Not supported for IEEE 802 11b 3 Wi Fi Direct supports WPA2 PSK AES only 4 Complies with WPA2 standards with support for WPA WPA2 Personal Ethernet Specifications Standards IEEE802 3i 10BASE T 1 IEEE802 3u 100BASE TX IEEE802 3ab 1000BASE T 1 IEEE802 3az Energy Efficien...

Page 233: ...ostScript Level 3 Supported Third Party Services AirPrint Print iOS 5 or later Mac OS X v10 7 x or later Scan OS X Mavericks or later Fax OS X Mountain Lion or later Google Cloud Print External USB Device Specifications Devices Maximum Capacities USB Flash Drive 2 TB formatted in FAT FAT32 or exFAT You cannot use the following devices A device that requires a dedicated driver A device with securit...

Page 234: ...built in memory is not supported 3 Up to 999 files can be displayed at a time If the number of files exceeds 999 the files are displayed in groups Note is displayed on the LCD screen when the printer cannot recognize the image file In this situation if you select a multiple image layout blank sections will be printed Dimensions Only the printer Dimensions Storage Width 425 mm 16 7 in Depth 1 535 m...

Page 235: ...l Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0 9 to 0 5 A 0 5 A Power Consumption with USB Con nection Standalone copying Approx 23 W ISO IEC24712 Ready mode Approx 10 W Sleep mode Approx 1 4 W Power off Approx 0 2 W Standalone copying Approx 23 W ISO IEC24712 Ready mode Approx 10 W Sleep mode Approx 1 4 W Power off Approx 0 2 W Note Check the label on the printer for its voltage ...

Page 236: ...u can store for one month at 40 C 104 F System Requirements Windows 10 32 bit 64 bit Windows 8 1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Windows Vista 32 bit 64 bit Windows XP SP3 or later 32 bit Windows XP Professional x64 Edition SP2 or later Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Wind...

Page 237: ...iqua Halbfett Kursiv Kursiv Halbfett Garamond Mauritius Marigold Algiers Medium Extra Bold Albertus NimbusSansNo2 Medium Bold Italic Bold Italic Arial Nimbus Roman No9 Medium Bold Italic Bold Italic Times New Roman Nimbus Sans Medium Bold Oblique Bold Oblique Helvetica Nimbus Sans Narrow Medium Bold Oblique Bold Oblique Helvetica Narrow Palladio Roman Bold Italic Bold Italic Palatino URW Gothic Bo...

Page 238: ... Halbfett Kursiv Kursiv Halbfett Garamond 3 Mauritius Marigold 3 Algiers Medium Extra Bold Albertus 3 NimbusSansNo2 Medium Bold Italic Bold Italic Arial 3 Nimbus Roman No9 Medium Bold Italic Bold Italic Times New 3 Nimbus Sans Medium Bold Oblique Bold Oblique Helvetica 3 Nimbus Sans Narrow Medium Bold Oblique Bold Oblique Helvetica Narrow 3 Palladio Roman Bold Italic Bold Italic Palatino 3 URW Got...

Page 239: ... and EAN UPC fonts may not be readable Print a sample and make sure the fonts can be read before printing large quantities List of Symbol Sets Your printer can access a variety of symbol sets Many of these symbol sets differ only in the international characters specific to each language When you are considering which font to use you should also consider which symbol set to combine with the font No...

Page 240: ...E Italian 0I ECM94 1 0N Swedis2 0S ANSI ASCII 0U UK 1E French2 1F German 1G Legal 1U 8859 2 ISO 2N Spanish 2S ISO 8859 4 Latin 4 4N Roman 9 4U PsMath 5M 8859 9 ISO 5N WiTurkish 5T MsPublishin 6J VeMath 6M 8859 10ISO 6N DeskTop 7J Math 8 8M Roman 8 8U WiE Europe 9E Pc1004 9J 8859 15ISO 9N PcTk437 9T Windows 9U User s Guide Appendix 240 ...

Page 241: ...12U VeInternati 13J PcEur858 13U VeUS 14J PiFont 15U PcE Europe 17U Unicode 3 0 18N WiBALT 19L WiAnsi 19U PcBlt775 26U Pc866Cyr 3R Greek8 8G WinGrk 9G WinCyr 9R Pc851Grk 10G ISOCyr 10N Pc8Grk 12G ISOGrk 12N Pc866Ukr 14R Hebrew7 0H 8859 8 ISO 7H Hebrew8 8H Pc862Heb 15H PC 862 Hebrew 15Q Arabic8 8V HPWARA 9V User s Guide Appendix 241 ...

Page 242: ...ette Unit C12C932871 For users in India Optional Cassette Unit C12C932881 Installing the Optional Paper Cassette Units Caution Make sure you turn off the printer unplug the power cord from the printer and disconnect any cables before starting installation Otherwise the power cord may be damaged resulting in fire or electric shock When lifting the printer place your hands in the positions shown bel...

Page 243: ...then remove any protective materials 4 Place the optional paper cassette unit where you want to set up the printer 5 Lower the printer onto the optional paper cassette unit 6 Place the sticker indicating the cassette number 7 Reconnect the power cord and any other cables and then plug in the printer 8 Turn on the printer by pressing the P button User s Guide Appendix 243 ...

Page 244: ...r or press and hold it select Printer properties and then click the Optional Settings tab Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it select Printer properties and then click the Optional Settings tab Windows 7 Windows Server 2008 R2 Click the ...

Page 245: ...ce and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC...

Page 246: ...etwork It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services Telepermitted equipment only may be connected to th...

Page 247: ...used by improperly copying copyrighted materials Unless acting on the advice of a knowledgeable attorney be responsible and respectful by obtaining the permission of the copyright holder before copying published material Transporting the Printer When you need to transport the printer to move or for repairs follow the steps below to pack the printer Caution When carrying the printer lift it using a...

Page 248: ...hen unplug the power cord cImportant Unplug the power cord when the power light is off Otherwise the print head does not return to the home position causing the ink to dry and printing may become impossible 3 Disconnect all cables such as the power cord and USB cable 4 If the printer supports external storage devices make sure they are not connected 5 Remove all of the paper from the printer 6 Mak...

Page 249: ...8 Close the scanner unit 9 Uninstall the optional paper cassette if it is installed User s Guide Appendix 249 ...

Page 250: ...d in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation No patent liability is assumed with respect to the use of the information contained herein Neither is any liability assumed for damages resulting from the use of the information herein The information contained herein is designed only for use with ...

Page 251: ...ation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURP...

Page 252: ...Linotype Corp or its licensee Linotype GmbH PCL is the registered trademark of Hewlett Packard Company Arcfour This code illustrates a sample implementation of the Arcfour algorithm Copyright April 29 1997 Kalle Kaukonen All Rights Reserved Redistribution and use in source and binary forms with or without modification are permitted provided that this copyright notice and disclaimer are retained TH...

Page 253: ...ble to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications yo...

Page 254: ...act points new product information and technical support e mail Epson Helpdesk Phone 1300 361 054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or ...

Page 255: ...elevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes your Epson product documentation type of computer operating system application programs and any information you feel is required Transportation of Product Epson recommends retaining product packaging for future transportation Help for Users in India Contacts...

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