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Nothing Prints Using the PCL/Postscript Printer Software
Settings Are Missing from the PCL or PostScript Printer Software
Printing a PS3 (PostScript) Status Sheet

Parent topic:

Solving Problems

Nothing Prints Using the PCL/Postscript Printer Software

If your document doesn't print, try these solutions:

• Make sure your product is turned on and properly connected.

• Make sure the printing language setting on the control panel is correct.

• Check your product's control panel for error messages. The PCL and PostScript printing software will

not display any error messages on your computer screen if a printing error occurs.

• Make sure your product is selected as the printer in your printing program.

Parent topic:

Solving PCL/PostScript Problems

Settings Are Missing from the PCL or PostScript Printer Software

If certain settings are missing or incorrect in the PCL or PostScript printer software, try these solutions:

• Make sure your product is selected in the PCL printer software.

• If you are using the product as a laser printer replacement and have not installed Epson printer

software, certain options and functions may not be available. Install the standard Epson, PCL, or
PostScript printer software to access additional settings and features.

Parent topic:

Solving PCL/PostScript Problems

Related topics

Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Printing a PS3 (PostScript) Status Sheet

You can print a PS3 (PostScript) status sheet to confirm the current font information and PostScript
printer software version.

Parent topic:

Solving PCL/PostScript Problems

Solving Problems Printing from a Computer

Check these sections if you have problems while printing from your computer.

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Summary of Contents for WF-M5694

Page 1: ...WF M5694 User s Guide ...

Page 2: ......

Page 3: ...f the Operation Time Out Setting 27 Product Parts Locations 28 Product Parts Top 29 Product Parts Inside 32 Product Parts Back 33 Checking for Software Updates 33 Using Eco Mode and Other Power Saving Settings 34 Changing the Eco Settings 34 Changing the Sleep Timer Settings 35 Changing the Power Off Timer Settings 36 Epson Connect Solutions for Smartphones Tablets and More 37 Using Epson Email Pr...

Page 4: ...Wi Fi Features 56 Enabling Epson Universal Print Driver PCL or PostScript Printing 57 Installing the Epson Universal Print Driver Windows 57 Installing the PostScript PS3 Printer Software Windows 61 Installing the PostScript PS3 Printer Software OS X 61 Selecting PDL Page Description Language Settings 62 PDL Print Configuration Options 63 Selecting Printer Language and Interface Settings 65 Printe...

Page 5: ...s 97 Selecting Basic Print Settings Windows 97 Paper Source Options Windows 99 Print Quality Options Windows 100 Multi Page Printing Options Windows 100 Selecting Double sided Printing Settings Windows 101 Double sided Printing Options Windows 103 Print Density Adjustments Windows 104 Selecting Additional Layout and Print Options Windows 105 Image Options and Additional Settings Windows 106 Header...

Page 6: ...t Driver Windows 135 Selecting Default Print Settings Epson Universal Print Driver Windows 136 Locking Printer Settings Epson Universal Print Driver Windows 138 Epson Universal Print Driver Locked Setting Options 139 Adding Network Printers Epson Universal Print Driver Windows 140 Printing with the PostScript PS3 Printer Software Windows 143 Enabling the Optional Paper Cassette PostScript Printer ...

Page 7: ... Office Mode 172 Available Document Source Settings Office Mode 175 Selecting a Scan Area Office Mode 175 Available Image Adjustments Office Mode 178 Scanning in Professional Mode 179 Available Document Source Settings Professional Mode 182 Available Image Types Professional Mode 182 Selecting a Scan Area Professional Mode 183 Available Image Adjustments Professional Mode 186 Selecting a Scan Size...

Page 8: ...Features Using the Fax Utility Windows 226 Setting Up Fax Features Using the Fax Utility OS X 228 Setting Up Contacts and Contact Groups 229 Setting Up Contacts Using the Product Control Panel 230 Creating a Contact 230 Editing or Deleting a Contact 232 Creating a Contact Group 233 Editing or Deleting a Contact Group 235 Setting Up Speed Group Dial Lists Using the Fax Utility Windows 237 Setting U...

Page 9: ...onnecting a USB Device 266 Viewing and Printing From the LCD Screen 266 Printing JPEG Photos 267 Printing TIFF Files 268 Printing PDF Files 268 Photo Adjustment Options Device Mode 269 Print Setting Options Device Mode 270 Transferring Files on a USB Device 271 Setting Up File Sharing for File Transfers From Your Computer 271 Transferring Files from a USB Device to Your Computer 272 Replacing the ...

Page 10: ...ing a Computer Utility 301 Making Precise Alignment Adjustments 303 Cleaning the Paper Guide 303 Cleaning and Transporting Your Product 305 Cleaning Your Product 305 Transporting Your Product 307 Solving Problems 308 Product Status Messages 308 Status Menu Error Codes 310 Running a Product Check 313 Resetting Control Panel Defaults 315 Solving Setup Problems 316 Noise After Ink Installation 316 So...

Page 11: ...Printer Software 333 Printing a PS3 PostScript Status Sheet 333 Solving Problems Printing from a Computer 333 Nothing Prints 334 Product Icon Does Not Appear in Windows Taskbar 334 Printing is Slow 335 Solving Page Layout and Content Problems 336 Inverted Image 337 Too Many Copies Print 337 Blank Pages Print 337 Incorrect Margins on Printout 338 Incorrect Characters Print 338 Incorrect Image Size ...

Page 12: ...iew 350 Scanned Image Edges are Cropped 350 Solving Faxing Problems 350 Cannot Send or Receive Faxes 350 Cannot Receive Faxes with a Telephone Connected to Your Product 352 Uninstall Your Product Software 352 Uninstalling Product Software Windows 352 Uninstalling Product Software OS X 354 Where to Get Help 354 Technical Specifications 356 Windows System Requirements 356 OS X System Requirements 35...

Page 13: ...tions 383 General Product Safety Instructions 383 Ink Cartridge Safety Instructions 385 LCD Screen Safety Instructions 386 Wireless Connection Safety Instructions 386 Telephone Equipment Safety Instructions 386 FCC Compliance Statement 387 Trademarks 389 Copyright Notice 390 libTIFF Software Acknowledgment 390 A Note Concerning Responsible Use of Copyrighted Materials 391 Default Delay Times for P...

Page 14: ......

Page 15: ...15 WF M5694 User s Guide Welcome to the WF M5694 User s Guide For a printable PDF copy of this guide click here ...

Page 16: ...Checking for Software Updates Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones Tablets and More Using AirPrint Using Google Cloud Print Using Fire OS Printing Using Windows 10 Mobile Printing Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Setting a Password and Lock...

Page 17: ...e Interrupt button 4 The Reset button 5 The Stop button 6 The LCD screen 7 The back button 8 The Status button and lights 9 The numeric keypad 10 The C clear button 11 The B W button 12 The Color button Status Icon Information Status Button Information Parent topic Using the Control Panel ...

Page 18: ... box is full Press the Status button to open the Status Menu select Printer Information and check the status of the consumables Unread or unprinted fax data is stored in the product If you have set up the product to save received faxes on a computer or external storage device this icon may also indicate that received faxes have not been saved on the computer or storage device Fax memory usage Fax ...

Page 19: ...istrator if you do not know the login information Access to the product s functions are restricted to authorized users and a user is currently logged in Press the icon to log out Note If you see a numbered icon on top of the Fax icon on your product s LCD screen received faxes have been temporarily saved to the product s memory Parent topic Control Panel Buttons and Lights Status Button Informatio...

Page 20: ... topic Control Panel Buttons and Lights Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed System Administration Setup settings Eco mode settings Presets Contacts Note For more information on administration settings see the Administrator s Guide 1 Press the home button if necessary 2 Select Setup...

Page 21: ... Enter your password again to confirm 8 Select OK 9 Select Lock Setting and select On When the control panel is locked you must enter the password to access any of the locked settings Note If you forget your password contact Epson for assistance Entering Characters on the LCD Screen Using Presets Parent topic Using the Control Panel ...

Page 22: ... select To enter a space select Parent topic Setting a Password and Locking the Control Panel Using Presets You can save frequently used copy fax and scan settings as presets This lets you easily reuse them whenever necessary Note Presets can be locked by an administrator If you cannot access or change presets contact your administrator for assistance 1 Press the home button if necessary 2 Select ...

Page 23: ...screen like this 3 Select Add New 4 Select the function for which you want to set up a preset You see the main screen for that function such as the Copy screen 5 Select the settings you want to save and select Save ...

Page 24: ...preset from the list Parent topic Setting a Password and Locking the Control Panel Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select S...

Page 25: ... language Parent topic Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup ...

Page 26: ...Button Press 7 Press to decrease or to increase the sound 8 Select OK Note You can also adjust the Sound Type and the sound level for various product functions Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary 2 Select Setup ...

Page 27: ...o exit Parent topic Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance ...

Page 28: ...elect Common Settings 5 Scroll down and select Operation Time Out 6 Select Off Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 29: ... Parts Top 1 ADF cover 2 Automatic Document Feeder ADF 3 Edge guide 4 ADF input tray 5 ADF output tray 6 Paper cassette 1 7 Optional paper cassette unit 8 Optional paper cassette cover 9 Optional paper cassette 2 ...

Page 30: ...30 1 Edge guides 2 Paper stopper 3 Output tray extension 4 Output tray 5 Edge guides 6 Rear paper feed slot 7 Feeder guard ...

Page 31: ...31 1 Document cover 2 Scanner glass 3 Control panel 4 USB Type A port for external devices Parent topic Product Parts Locations ...

Page 32: ...32 Product Parts Inside 1 Ink cartridge slots 2 Front cover 3 Print head Parent topic Product Parts Locations ...

Page 33: ...Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit the driver download site at U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Windo...

Page 34: ...it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Eco Settings You can use the product s control panel to change the Eco settings Note The Sleep Timer setting in Eco Mode overrides the...

Page 35: ...product enters sleep mode and turns off the LCD screen Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance The Sleep Timer setting in Eco Mode overrides this Sleep Timer setting 1 Press the home button if necessary 2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if n...

Page 36: ...keypad then press 7 Select OK Parent topic Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary ...

Page 37: ... the product off after 30 minutes of inactivity over the network Parent topic Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones Tablets and More Use your smartphone tablet or computer to print and scan documents photos emails and web pages from your home office or even across the globe Print from anywhere with these Epson Connect solutions Epson Email Print Eps...

Page 38: ...nnect com and log into your Epson connect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products Epson iPrint lets you print PDFs Microsoft Office documents phot...

Page 39: ...nd in your laptop or desktop computer application and choose the Remote Print option for your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product Register ...

Page 40: ...r in your product 2 Set up your product for wireless printing See the link below 3 Connect your Apple device to the same wireless network that your product is using 4 Print from your device to your product Note For details see the AirPrint page on the Apple website Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Google Cloud Print With a Google Account you can print from...

Page 41: ... click Sign up for a new Google Account and follow the on screen instructions 10 Click Finish printer registration to complete setup and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android device with Internet access Visit Epson Support for more information on using Google Cloud Print or the Google Cloud Print websit...

Page 42: ... any Chromebook iPhone or Android phone with Internet access Visit Epson Support for more information on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Parent topic Using Google Cloud Print Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product There is no software to download no drivers to...

Page 43: ...t Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network See the link below 2 Connect your Windows 10 Mobile device to the same wireless network as your product 3 Now you are ready to print From your Windows 10 application tap the print option and select your product to print whatever is o...

Page 44: ...Setup WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point ...

Page 45: ...your product on a wireless network follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the w...

Page 46: ...lly select Other Networks and select the Network SSID field Use the displayed keypad to enter your network name 6 Select the Password field and enter your wireless password using the displayed keypad Note The network name and password are case sensitive Be sure to correctly enter uppercase and lowercase letters and numeric or special characters Press or to move the cursor Press to change the case ...

Page 47: ...nt to print a network setup report press the B W button Otherwise select Done 10 Press the home button to return to the Home screen If the network connection is successful the Wi Fi icon in the upper right corner of the LCD screen is lit as shown Parent topic Wi Fi Infrastructure Mode Setup Related references Control Panel Buttons and Lights ...

Page 48: ...cts as the network access point for up to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode If your product is already connected to a wireless network it enters peer to peer mode and disconnects from any other networks This also disables any other product features requiring access to the Internet When operating in this mode your...

Page 49: ...without a wireless router or access point 1 Press the home button if necessary 2 Press 3 Select Wi Fi Setup You see a screen like this 4 Scroll down and select Wi Fi Direct Setup 5 Select Connection Setup 6 Select Change Password and select Yes Note If you have already connected devices or computers to your product via Wi Fi Direct they are disconnected when you change the password ...

Page 50: ...t 8 and no more than 22 characters long Press or to move the cursor Press to change the case of letters Press to delete the previous character Press to enter numbers and symbols Press to enter a space 8 Press when you finish entering your password You see a screen like this ...

Page 51: ...anel Buttons and Lights Related tasks Entering Characters on the LCD Screen Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may b...

Page 52: ...If the network connection is successful the Wi Fi icon in the upper right corner of the LCD screen is lit as shown Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the home button if necessary ...

Page 53: ...e a screen like this Note If you are connected to a wireless network the signal strength is also displayed 5 Select Print 6 Press the B W button to print the network status sheet Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi or Wired Networking ...

Page 54: ...t is connected to the same network as your product Note For more information on the Web Config utility see the Administrator s Guide 1 Print a network status sheet 2 Locate the IP address for your product that is listed on the network status sheet 3 On a computer or other device connected to the same network as your product open a web browser 4 Enter your product s IP address into the address bar ...

Page 55: ...tructions to install the software 7 When you see the Select Your Connection screen select Wired network connection 8 If you see a Select Setup Option screen select Set up printer for the first time 9 Continue following the rest of the on screen instructions Parent topic Changing or Updating Network Connections Related tasks Disabling Wi Fi Features Connecting to a New Wi Fi Router If you change th...

Page 56: ...need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the home button if necessary 2 Press 3 Select Wi Fi Setup You see this screen 4 Scroll down and select Disable Wi Fi 5 Select Yes to disable Wi Fi Parent topic Chan...

Page 57: ...ption Language Settings Selecting Printer Language and Interface Settings Printing a PS3 PostScript Status Sheet Installing the Epson Universal Print Driver Windows The Epson Universal Print Driver supports multiple printer languages such as PCL and ESC P R and can be installed on a Windows computer Note Make sure your product is turned on and connected to the same network as your computer before ...

Page 58: ...Yes Network connection and click OK Note Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6 Leave this option deselected to set the printer language to ESC P R You can change this setting later as needed ...

Page 59: ...wing If you are installing one product make sure Add EPSON Universal Print Driver is selected and continue with the next step If you are installing more than one product select Add found printers and go to step 9 Note You can customize and filter your product search results by clicking Display Settings ...

Page 60: ...ically 7 Select the product you want to install from the Found Printers list Note Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer 8 Click OK then skip the remaining steps 9 If you are installing more than one product select the products from the Found Printers list and click Add to Printer Folder ...

Page 61: ...ties Combo Package PS3 PostScript from epson com support wfm5694downloads 2 Double click the downloaded package 3 Click OK 4 Click Accept 5 Click Install 6 Click Next and follow the on screen instructions Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing Installing the PostScript PS3 Printer Software OS X If you did not install the standard Epson printer software you ne...

Page 62: ...ge Description Language Settings You can select settings for PCL and PostScript printing using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup You see a screen like this 3 Scroll down and select System Administration Enter the admi...

Page 63: ...ct the PDL Print Configuration options you want to use for PCL or PostScript printing PDL Print Configuration option Available settings Description Common Settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing Paper Type Various paper types Sets the default paper type for PCL or PostScript printing Orientation Portrait Sets the default orientation for PCL or P...

Page 64: ...inting On Off Selects duplex printing PCL Menu Font Source Resident Uses a font preinstalled on the printer Download Uses a font you have downloaded Font Number 1 to 111 Selects the default font number for the default font source Pitch 0 44 to 99 99 cpi Selects the default font pitch if the font is scalable and fixed pitch availability depends on font source and number settings Height 4 00 to 999 ...

Page 65: ... select command compatible with HP LaserJet 4000 5000 and 8000 5S Makes the paper source select command compatible with HP LaserJet 5S PS3 Menu Error Sheet On Off Prints a sheet showing the status when errors occur during PostScript or PDF printing Binary On Off Enable when printing files that contain binary images Allows you to print binary images even if the driver is set to ASCII PDF Page Size ...

Page 66: ...tton if necessary 2 Select Setup You see a screen like this 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Select Printer Settings You see a screen like this 5 Select the Printing Language and other settings you want to use 6 When you are finished press the home button Printer Language and Interface Options ...

Page 67: ...or PostScript driver This setting is necessary to avoid endless USB communication Printing Language Auto Select the language for the USB or network interface PCL PS3 PDF PC Connection via USB Enable Select whether to allow USB communication with the product Disable Parent topic Selecting Printer Language and Interface Settings Printing a PS3 PostScript Status Sheet You can print a PS3 PostScript s...

Page 68: ...screen like this 3 Select Print Status Sheet 4 Select the status sheet you want to print 5 Press the B W button to print the status sheet Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing ...

Page 69: ...ity Available Epson Papers Paper or Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Installing and Enabling the Optional Second Paper Cassette Loading Paper in the Cassette You can load plain paper in these sizes in the paper cassette Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm Legal 8...

Page 70: ...he paper cassette If you are loading paper in the optional cassette remove the paper cassette cover 3 Slide the edge guides outward Note If you are using legal size paper squeeze the tab and extend the paper cassette ...

Page 71: ...e guide to the paper size you are using 5 Load a stack of paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette ...

Page 72: ...not too tightly If you are loading paper in the optional cassette reattach the paper cassette cover Caution To prevent paper feeding problems make sure the paper fits beneath the top edges of the guides 7 Keep the cassette flat as you gently insert it ...

Page 73: ...er short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guides Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Paper ...

Page 74: ...74 1 Extend the output tray and open the paper stopper Note If you are using legal size or longer paper do not open the paper stopper 2 Open the feeder guard and pull up the paper support ...

Page 75: ...d 4 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges Note You can load one sheet of binder paper with holes on one of the long edges as shown Do not select automatic 2 sided printing for this type of paper ...

Page 76: ...side up and short edge first in the center of the tray Caution To prevent paper feeding problems make sure you do not load too much paper in the slot Load envelopes short edge first with the flap facing down and the flap edge to the left in the center of the slot ...

Page 77: ...or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guides If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Check the paper package for ...

Page 78: ...279 mm or A4 8 3 11 7 inches 210 297 mm 80 sheets 250 sheets Legal 8 5 14 inches 216 356 mm 1 sheet Epson Bright White Paper 200 sheets 50 sheets 20 sheets for manual two sided printing Epson Presentation Paper Matte 80 sheets Thick paper cardstock up to 68 lb 256 g m2 10 sheets Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 5 sheets for manual two sided printing 1 sheet Legal 8 ...

Page 79: ...can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Paper Type Size Part number Sheet count Epson Bright White Paper Letter 8 5 11 inches 216 279 mm S041586 500 Epson Brochure Flyer Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S042384 150 Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041062 100 Legal 8 5 ...

Page 80: ...lopes Envelope Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Premium Presentation Paper Matte Cardstock up to 68 lb 256 g m2 Card Stock Note The settings listed here are available only when printing from your computer they do not app...

Page 81: ...t Setup You see a screen like this 3 Select Paper Setup 4 Select the paper source you want to change You see a screen like this 5 Select Paper Size 6 Select the paper size you loaded 7 Select Paper Type 8 Select the paper type you loaded 9 Select OK ...

Page 82: ...te Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Prem Matte Thick paper cardstock up to 68 lb 256 g m2 Card Stock Parent topic Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator As an administrator you can adjust default paper settings that apply t...

Page 83: ...e product Note These settings can be locked by an administrator If you can t access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup You see a screen like this 3 Scroll down and select System Administration Enter the administrator password if necessary You see a screen like this ...

Page 84: ...riority Normal Select Normal to give printing priority to paper loaded in the rear paper feed slot Last A4 Letter Auto Switching On Select On to switch the selected paper size to match the loaded paper Letter or A4 if the wrong size is selected Off Auto Select Settings Copy Select On for any of these settings to automatically print on paper from any source containing paper that matches your paper ...

Page 85: ...ct System Administration Enter the administrator password if necessary You see this screen 4 Select Universal Print Settings 5 Adjust the settings as necessary 6 When you are finished press the home button Universal Print Settings Options Parent topic Selecting Default Paper Settings Administrator ...

Page 86: ...size settings are incorrect but may reduce the printing speed Off Dry Time Standard Select the ink drying time you want to use when performing double sided printing Long Longer Skip Blank Page On Select On to skip printing of blank pages automatically Off Parent topic Setting the Universal Print Settings Installing and Enabling the Optional Second Paper Cassette Follow these instructions to add th...

Page 87: ...ke sure you unplug the power cord 2 Remove the paper cassette from its carton and place it where you want to set up the product 3 Carefully lift the product as shown then gently lower it onto the paper cassette Make sure the connectors and pins align correctly 4 Reconnect the power cord and other connection cables and plug in the product 5 Turn on the product Parent topic Installing and Enabling t...

Page 88: ...op of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover ...

Page 89: ...in place Parent topic Placing Originals on the Product Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi page original documents in the Automatic Document Feeder ADF You can also use the ADF to scan both sides of a 2 sided document Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make s...

Page 90: ...90 1 Slide the ADF edge guide outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 3 Insert the originals into the ADF faceup and top edge first ...

Page 91: ...e ADF icon on the control panel lights up 4 Slide the ADF edge guide against the originals but not too tightly Note If you are copying two originals onto one sheet make sure the originals are loaded as shown ...

Page 92: ...92 Parent topic Placing Originals on the Product Related references Automatic Document Feeder ADF Specifications Related topics Copying Scanning Faxing ...

Page 93: ...d types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy You see a screen like this 5 To print more than one copy press a number key on the product s control panel or select copies and use the displayed keypad to enter...

Page 94: ...you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2 up Copies multiple page documents onto one sheet Also select Settings and change the Document Orientation and Layout Order settings as necessary 4 up ID Card Copies...

Page 95: ...2 Sided 1 2 Sided 2 1 Sided Document Orientation Portrait Specifies the orientation of your originals Landscape Quality Text Specifies the document type of your originals and adjusts the quality of your copies Text Best Text Image Text Image Best Photo Density Varying levels Adjusts the lightness or darkness of copies Remove Shadow Off Select On to erase the shadows that appear in the center of a ...

Page 96: ...d Select to adjust the drying time for 2 sided copies if smudges or marks appear on the front of the paper when you print on the second side Long Longer Advanced Settings Various settings Select advanced settings such as Saturation and Sharpness Parent topic Copying ...

Page 97: ...Printing with the PostScript PS3 Printer Software Windows Printing with the PostScript PS3 Printer Software OS X Cancelling Printing Using a Product Button Printing with Windows You can print with your product using any Windows application as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Opt...

Page 98: ...ct your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 For the Paper Source setting select where you loaded the paper you want to print on 5 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting t...

Page 99: ... print multiple copies and arrange their print order select the Copies options 12 To preview your job before printing select Print Preview 13 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 14 To reduce noise during printing when you select Plain Paper Bright White Paper select On in the Quiet Mode menu Paper Source Options Windo...

Page 100: ... Draft For draft printing on plain paper Standard For everyday text and image printing High For photos and graphics with high print quality More Settings Opens a window that lets you choose among levels of speed and quality Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi ...

Page 101: ...lipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge Manual Long edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side recommended for paper types that do not support automatic duplexing Manual Short edge...

Page 102: ...102 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 103: ...return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the availa...

Page 104: ...a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after pr...

Page 105: ...mage to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 To add the following features click the...

Page 106: ...rinting 4 Select any of the Additional Settings options to customize your print Image Options and Additional Settings Windows Header Footer Settings Windows Parent topic Printing with Windows Related tasks Printing Your Document or Photo Windows Image Options and Additional Settings Windows You can select any of the Image Options and Additional Settings to customize your print Some options may be ...

Page 107: ...ders or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on...

Page 108: ...dows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab ...

Page 109: ...ting Presets on the left 2 Place your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets ...

Page 110: ...ettings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 111: ...lick OK to close the Extended Settings window 7 Click OK to close the printer software window Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings ...

Page 112: ...tings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings ...

Page 113: ...e them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer ...

Page 114: ...ge you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select ...

Page 115: ...te feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings...

Page 116: ...for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the S...

Page 117: ...Note The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 118: ... check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings ...

Page 119: ...tup Settings OS X Printing Your Document or Photo OS X Paper Source Options OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source Auto Select Automatically selects the paper source based on the selected paper size Cassette 1 Selects the paper in cassette 1 as the paper source Cassette 2 Selects the paper in cassette 2 as the paper sou...

Page 120: ...ation settings from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope sel...

Page 121: ...enu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X Selecting Double sided Printing Settings OS X You can print on both sides of the paper by s...

Page 122: ...options 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 3 If necessary customize the Adjustments settings as instructed on the screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided ...

Page 123: ...f the paper Adjustments Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings OS X Managing Color OS X You can adjust the Color Matching settings to fine tune ...

Page 124: ...lorSync pop up menu in the print window EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management Parent topic Managing Color OS X Selecting Printing Preferences OS X You can select printing preferences that apply to all the print jobs you send to your product 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax Print Sc...

Page 125: ...elect from these settings on the Options or Driver tab Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed High Speed Printing Speeds up printing but may reduce print quality ...

Page 126: ...ared printing pool Lower Cassette Specifies whether the optional cassette is present Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status OS X Parent topic Printing with OS X Checking Print Status OS X During printing you can view th...

Page 127: ...inting with the Epson Universal Print Driver Windows You can print with the Epson Universal Print Driver using any Windows printing program as described in these sections Synchronizing Printer Settings Epson Universal Print Driver Windows Selecting Basic Print Settings Epson Universal Print Driver Windows Selecting Additional Layout and Print Options Epson Universal Print Driver Windows Selecting ...

Page 128: ...inters Right click EPSON Universal Print Driver and select Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows Vista Click and sel...

Page 129: ...uch as an optional cassette unit The product s settings and other information appears in the Current Printer Information area 4 Click OK Parent topic Printing with the Epson Universal Print Driver Windows Selecting Basic Print Settings Epson Universal Print Driver Windows Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing ...

Page 130: ...ty for details 3 If necessary select EPSON Universal Print Driver as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window Note For more information about a setting right click it and select Help 4 For the Paper Source setting select where you loaded the paper you want to print on ...

Page 131: ...ing that matches the print quality you want to use 9 To print on both sides of the paper select one of the 2 Sided Printing settings 10 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 11 To print multiple copies and arrange their print order select the Copies opti...

Page 132: ...nted document or photo select the Reduce Enlarge Document checkbox and select one of these sizing options Select the Fit to Page option to size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom ...

Page 133: ...ottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job on the product s control panel Note Confidential print...

Page 134: ...t a nozzle check pattern to check for clogged nozzles Head Cleaning lets you clean the print head Network printer search lets you search for and connect to a product on the network Job Arranger Lite lets you save your print job as a project that can be modified and combined with other print jobs Extended Settings lets you change a variety of print settings Print Queue displays all the print jobs i...

Page 135: ...ings Epson Universal Print Driver Windows You can select from these settings on the Extended Settings window Printer Control Language Lets you select the printer control language Graphics Mode Lets you select the mode by which to output PDL commands to the product TrueType Font Lets you select how you want to print TrueType fonts Offset Settings Lets you make fine tune adjustments to the print pos...

Page 136: ...y enabled if there is not enough memory on the product to collate your print job Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Parent topic Selecting Maintenance Options Epson Universal Print Driver Windows Selecting Default Print Settings Epson Universal Print Driver Windows When you change your print settings in a pr...

Page 137: ...int Driver and select Printing Preferences You see the printer settings window Note For more information about a setting right click it and select Help 2 Select the print settings you want to use as defaults in all your Windows programs 3 Click OK These settings are now the defaults selected for printing You can still change them as needed for printing in any program session Parent topic Printing ...

Page 138: ...elect Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click EPSON Universal Print Driver and select Propertie...

Page 139: ... Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Epson Universal Print Driver Locked Setting Options Parent topic Printing with the Epson Universal Print Driver Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings ...

Page 140: ...of 4 pages on one sheet of paper Parent topic Locking Printer Settings Epson Universal Print Driver Windows Adding Network Printers Epson Universal Print Driver Windows You can use the Epson Universal Print Driver to find and add network printers 1 Do one of the following Windows 10 Right click and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Drive...

Page 141: ...select Printers and Faxes Right click EPSON Universal Print Driver and select Properties 2 Click the Optional Settings tab You see this window 3 Click Network printer search 4 When you see the search results select Add found printers ...

Page 142: ...dd 6 Click Add to Printer Folder The selected printer or printers appear in the lower section of the screen 7 Select the checkbox next to the product you want to make your default printer if necessary 8 Click OK Parent topic Printing with the Epson Universal Print Driver Windows ...

Page 143: ...t topic Printing from a Computer Enabling the Optional Paper Cassette PostScript Printer Software Windows If you installed the optional paper cassette unit you need to enable it before you can use it with the PS3 printer software 1 Do one of the following Windows 10 Right click and select Control Panel Hardware and Sound Devices and Printers Right click your product name and select Printer propert...

Page 144: ...ing 4 Click OK The optional paper cassette is now enabled Parent topic Printing with the PostScript PS3 Printer Software Windows Selecting Basic Print Settings PostScript Printer Software Windows Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing ...

Page 145: ...click the Preferences button You see the Layout tab of your printer settings window 4 Select the orientation of your document 5 To print on both sides of the paper select one of the Print on Both Sides settings 6 To change the printing order of the pages select one of the Page Order settings 7 To print multiple pages on one sheet of paper adjust the Pages per Sheet setting 8 To create a folded boo...

Page 146: ...nt on 11 Select Plain as the Media setting Note The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inches 210 297 mm Letter 8 5 11 inches 216 279 mm No 10 4 1 9 5 inches 105 241 mm Parent topic Printing with the PostScript PS3 Printer Software Windows ...

Page 147: ...o use 3 Adjust the Scaling setting to reduce or enlarge your document or photo by a specific percentage 4 Adjust the Pages Per Sheet Layout setting to change the order of multiple pages on a single sheet of paper when you have adjusted the Pages Per Sheet setting on the Layout tab 5 Adjust the Booklet Binding Edge setting to change the orientation of your printed booklet 6 Expand the PostScript Op...

Page 148: ...ntrol Panel Hardware and Sound Devices and Printers Right click your product name and select Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name and select Print Preferences Windows 7 Click and select Devices and Printers Right click your product name and select Printing Preferences Windows Vista ...

Page 149: ...ing with the PostScript PS3 Printer Software Windows Printing with the PostScript PS3 Printer Software OS X You can print with the PostScript PS3 printer software using any OS X printing program as described in these sections Enabling the Optional Paper Cassette PostScript Printer Software OS X Selecting Basic Print Settings PostScript Printer Software OS X Selecting Page Setup Settings PostScript...

Page 150: ...tScript Printer Software OS X If you installed the optional paper cassette unit you need to enable it before you can use it with the PS3 printer software 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 3 Select Driver or Options You see a screen like this 4 Select the optional cassette inst...

Page 151: ... photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button ...

Page 152: ...The print window may look different depending on the version of OS X and the application you are using 5 Select the Two Sided Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 153: ...inting They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Paper Feed from the pop up menu You see these settings 9 Select All Pages From or First Page From and select the paper source you want to print from ...

Page 154: ...Features from the pop up menu You see these settings 11 Select Plain as the MediaType setting Note The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inches 210 297 mm ...

Page 155: ... application you may be able to select the paper size and orientation settings from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting You can also select a custom setting to create a custom ...

Page 156: ...ber of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To print on both sides of the page select one of the Two Sided settings To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent ...

Page 157: ...int pop up menu To adjust the order in which pages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing with the PostScript PS3 Printer Software OS X Managing Color PostScript Printer Software OS X You can a...

Page 158: ...tch image colors select ColorSync Select one of the available Profile options to change the active color profile To use the product s default color matching select In printer Parent topic Printing with the PostScript PS3 Printer Software OS X Printing Your Document or Photo PostScript Printer Software OS X Once you have selected your print settings you are ready to print ...

Page 159: ...er Software OS X Parent topic Printing with the PostScript PS3 Printer Software OS X Checking Print Status PostScript Printer Software OS X During printing you can view the progress of your print job control printing and check ink status 1 Click the printer icon when it appears in the Dock ...

Page 160: ...me a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo PostScript Printer Software OS X Cancelling Printing Using a Product Button If you need to cancel printing press the Stop button on your product Parent...

Page 161: ...anning Program Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a memory device or to your computer using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing the product software to en...

Page 162: ...network using your saved job settings in Document Capture Pro or Document Capture Note You cannot use this option to scan an image to Document Capture or Document Capture Pro when your product is connected to your computer s USB port Computer WSD lets you manage network scanning in Windows 10 Windows 8 Windows 7 or Windows Vista English only To use this feature you must first set up WSD Web Servic...

Page 163: ...o Windows or Document Capture OS X program 1 Start Document Capture Pro or Document Capture on a computer connected to the product 2 Click the Manage Job icon from the toolbar at the top of the window You see a window showing the current scan job list 3 If you want to add a scan job click Add or the icon enter a name for the new job select settings as necessary and click OK You can now use the new...

Page 164: ...ocument Capture OS X the program automatically saves your scanned file on your computer in the folder you specify You can select settings preview and change the scanned file settings as necessary 1 Do one of the following to start Document Capture Pro or Document Capture Windows 10 Click and select All apps Select EPSON Software then select Document Capture Pro Windows 8 x Navigate to the Apps scr...

Page 165: ...165 OS X Open the Applications folder select the Epson Software folder and select Document Capture Select your product and click OK if necessary You see a window like this 2 Click the Scan icon ...

Page 166: ... to use a scan job that you created instead select it from the Job list in the Document Capture Pro or Document Capture window click the Start Job button and skip the rest of these steps 4 Select any displayed scan settings you want to use Note See the Help information in Document Capture Pro or Document Capture for details 5 If you want to select detailed scan settings do one of the following Win...

Page 167: ...ng a Scan Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings scan and save the scanned image to a file Windows 10 Click and select All apps Select EPSON Software then select EPSON Scan Windows 8 x Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software Windows other versions Click or Start and select All Programs or Progra...

Page 168: ...8 Note In OS X 10 11 if you see a message asking if you want to use TWAIN to scan with your product select Yes to scan using Epson Scan You see an Epson Scan window like this Parent topic Starting a Scan ...

Page 169: ...s for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Note In OS X 10 11 if you see a message asking if you want to use TWAIN to scan with your product select Yes to scan using Epson Scan 1 Open your scanning program and select its scanning option See your scan...

Page 170: ...170 You see an Epson Scan window like this Note Epson Scan may start in a different mode when you first access it Parent topic Starting a Scan ...

Page 171: ...ng Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment options and preview your scanned image Professional Mode You can manually customize all available settings and preview and size your scanned image Parent topic Se...

Page 172: ...pson Scan automatically saves your scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting ...

Page 173: ...173 You see this window 2 Select the Document Source setting indicating where you placed your original Note If you are using the ADF remove any documents from the scanner glass ...

Page 174: ...sired select the area in your preview image that you want to scan scan area Note You cannot select a scan area if you chose ADF Double sided as the Document Source setting 12 Click the Image Adjustment tab and select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 13 Click Scan You see the File Save Settings window 1...

Page 175: ... Selects the Automatic Document Feeder as the location where the originals are placed on your product for double sided scanning Auto Detect Automatically detects where the originals are placed on your product for scanning Parent topic Scanning in Office Mode Selecting a Scan Area Office Mode You can select a specific area in your preview image to include in your scanned image You can select the en...

Page 176: ... create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it ...

Page 177: ...image Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon To rotate your original in your scan click one of the Rotate icons 3 Click inside each scan area and make any necessary settings in th...

Page 178: ...he Image Type setting Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Text Enhanceme...

Page 179: ...dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode Epson Scan automatically saves your scanned file in PDF format in your operating system s Documents ...

Page 180: ...180 You see this window ...

Page 181: ...on Note If you are using the ADF you can only preview one page at a time Epson Scan previews your original and displays the result in a separate Preview window 9 If you are using the ADF reinsert your original into the ADF 10 If desired select the area in your preview image that you want to scan scan area Note You cannot select a scan area if you chose ADF Double sided as the Document Source setti...

Page 182: ...ng Scan File Settings Available Document Source Settings Professional Mode You can select these Document Source options in Epson Scan Professional Mode Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning ADF Single sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for single sid...

Page 183: ...scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings Note In Professional Mode the default Prev...

Page 184: ...184 1 Do one of the following to select your scan area in the Preview image Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image ...

Page 185: ...ired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it ...

Page 186: ...quee icon Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustm...

Page 187: ...sure Automatically adjusts the image exposure settings when you click the Auto Exposure icon To automatically adjust image exposure settings continuously click the Configuration button click the Color tab and select Continuous auto exposure You can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels in...

Page 188: ...Scanning in Professional Mode Selecting a Scan Size Professional Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your imag...

Page 189: ...move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the target size of the scanned file The marquee only indicates the area of the image that will be scanned ...

Page 190: ...ailable in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size ...

Page 191: ...There are two types of preview available depending on the scan mode and selected settings Thumbnail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually Parent topic ...

Page 192: ... same amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 15...

Page 193: ...t control how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 1 Do one of the following to select the folder in which you want to save your scanned image Click the button for one of the displayed folders ...

Page 194: ...utton to select them 5 Choose any of the optional settings you want to use by selecting their checkboxes 6 Click OK If you selected PDF or Multi TIFF as the Type setting you see this window after Epson Scan scans your document 7 Choose one of the following options If you are scanning only one page click Save File If you need to scan additional pages in a document click Add page Place additional pa...

Page 195: ...file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the compression the lower the image quality The TIFF format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A TIFF file format when multiple pages are saved to the same file allowing you to edit the images using a compatible program PDF pdf ...

Page 196: ...g with OS X Using Image Capture With OS X you can scan with your product using an image editing application such as Image Capture Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant O...

Page 197: ...197 4 Select the Scan Mode setting indicating where you placed your original if available Select any other available scan settings as necessary ...

Page 198: ...able Image Correction Provides a graphical interface for adjusting brightness tint temperature and saturation Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of ...

Page 199: ...d scanned images to a SharePoint server or a cloud service 1 Do one of the following to start Document Capture Pro Windows 10 Click and select All apps Select EPSON Software then select Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select EPSON Software then select Document Capt...

Page 200: ...p information in Document Capture Pro or Document Capture for details 4 Click Scan You see a preview of your scan in the Document Capture Pro or Document Capture window 5 Click one of the cloud service Destination icons to choose where to save your scanned file Web Folder WebDAV Evernote Windows only Google Drive SugarSync ...

Page 201: ...ro or Document Capture or when you scan using the Document Capture Pro option on the product control panel Parent topic Scanning Special Projects Scanning Multi Page Originals as Separate Files You can use Document Capture Pro Windows only to scan multi page originals as separate scanned files You indicate where you want the new scanned files to start by inserting a blank page or barcode between t...

Page 202: ... settings you want to use Note See the Help information in Document Capture Pro for details 5 Click Scan You see a preview of your scan in the Document Capture Pro window 6 Open the File menu and select Batch Save 7 Click File Name Settings 8 Select Apply Job Separation and click Separation Settings 9 Select the method you used to separate the originals select a folder name specification and click...

Page 203: ...sary and click OK Your originals are saved into separate files as specified Note You can also create a scan job for scanning multi page originals as separate scanned files You can use the scan job when you scan with Document Capture Pro or when you scan using the Document Capture Pro option on the product control panel Parent topic Scanning Special Projects ...

Page 204: ...tandard Epson printer software To download the standard Epson printer software go to epson com support wfm5694downloads Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to ...

Page 205: ... you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment DSL connection 1 Telephone wall jack ...

Page 206: ...L modem ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router 2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product ...

Page 207: ...ming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Related tasks Receiving Faxes Automatically Setting Up Fax Features Before faxing with your product set up your fax header and select the fax features you want to use Note If you leave your product unplugged for a long period o...

Page 208: ... the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Parent topic Setting Up Fax Features Selecting Your Country or Region Before faxing select the country or region in which you are using your product Note If you change the country or region your fax settings return to their defaults and you must select them again This setting can be locked by an administrator If yo...

Page 209: ...ct Yes If not select No and retry Note Changing the country or region restores the fax settings to the default settings Parent topic Setting Up Basic Fax Features Selecting the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format Note This setting can be locked by an administrator If you can t access or chang...

Page 210: ...210 2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Select Common Settings 5 Select Date Time Settings ...

Page 211: ...sets its clock back one hour 8 Select Date Time 9 Select the date format you want to use 10 Use the numeric keypad to enter the current date 11 Select the time format you want to use 12 Use the numeric keypad to enter the current time 13 If necessary select Time Difference and use the icons on the screen to set the difference between UTC Coordinated Universal Time and your time zone Parent topic S...

Page 212: ...our administrator for assistance 1 Press the home button if necessary 2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Scroll down and select Fax Settings 5 Scroll down and select Fax Setting Wizard The Fax Setting Wizard screen appears 6 Select Start ...

Page 213: ...g faxes or select On Go to step 12 If you do not have a distinctive ring service select Skip and go to the next step Note Distinctive ring services allows you to have several phone numbers on one phone line Each number is assigned a different ring pattern You can use one number for voice calls and another for fax calls Select the ring pattern assigned to fax calls in the DRD Setting If you select ...

Page 214: ...he report and run the check again Note If the Select Line Type screen appears select the correct line type If the Select Dial Tone Detection screen appears select Disable However disabling the dial tone detection function may drop the first digit of a fax number and send the fax to the wrong number Parent topic Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen Selec...

Page 215: ...5 2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Scroll down and select Fax Settings 5 Select Basic Settings 6 Select Line Type 7 Select PBX ...

Page 216: ...wer If you connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call Note This setting can be locked by an administrator If you can t access or change this setting contact your administrator for assistance 1 Press...

Page 217: ...217 2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Scroll down and select Fax Settings 5 Select Receive Settings ...

Page 218: ...ct can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings Note These settings can be locked by an administrator If you can t access or change these setting contact...

Page 219: ...219 2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Scroll down and select Fax Settings You see a screen like this ...

Page 220: ...Default Settings Fax Set the default settings you want to use for faxing Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes Select this option when sending black and white text documents Manual Lets you select from various density levels Do...

Page 221: ...ou want to scan another page after a document in the ADF has finished scanning On Transmission Report Print on Error Lets you select when to print transmission reports Print Do Not Print Parent topic Selecting Advanced Fax Settings Send Settings Fax Set the send options you want to use for outgoing faxes Setting Options Description Batch Send Off Sorts outgoing faxes by recipient in the product s ...

Page 222: ...x If Receive Mode is set to Auto and an answering machine is connected to the product make sure this setting is set higher than the number of rings your answering machine is set to answer a call Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product if the Receive Mode is set to Auto When you select On you must also set a Start Code If you are using a c...

Page 223: ...ce or USB storage device Select Yes and Print to have faxes saved to the memory device and printed automatically Forward Forwards incoming faxes to as many as 5 numbers in your contact list Select Yes and Print to have faxes forwarded and printed automatically Note Color faxes cannot be forwarded Auto Reduction On Select to reduce the size of large received faxes to fit on the paper size in the se...

Page 224: ... Small Image Prints transmission reports with an image of the first faxed page Does not work when you select Direct Send On Large Image Fax Log Auto Print Off Does not print the fax log On Every 30 Prints the fax log after 30 faxes are sent or received On Time Prints the fax log at a time you select using the numeric keypad displayed on the LCD screen Report Format Simple Selects the amount of inf...

Page 225: ...irst digit of a fax number Line Type PSTN Selects a standard phone line Public Switched Telephone Network PBX Selects Private Branch Exchange the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Fax Header Select to enter the header information and your phone number for inclusion on outgoing faxes Your Phone Number Parent top...

Page 226: ...tes all sent or received fax data remaining in your product s memory run this function if you are giving away or disposing of your product Parent topic Selecting Advanced Fax Settings Setting Up Fax Features Using the Fax Utility Windows You can set up your fax header and select your fax settings using the FAX Utility for Windows 1 Do one of the following Windows 10 Click and select All apps then ...

Page 227: ...227 You see this window 3 Select Fax Settings for Printer Select your product if prompted ...

Page 228: ...on Parent topic Setting Up Fax Features Related topics Setting Up Fax Features Setting Up Fax Features Using the Fax Utility OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and selec...

Page 229: ...e FAX Utility icon Parent topic Setting Up Fax Features Related topics Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple contacts Setting Up Contacts Using the Product Control Panel Setting Up Speed Group Dial Lists Usin...

Page 230: ...Group Editing or Deleting a Contact Group Parent topic Setting Up Contacts and Contact Groups Related tasks Setting Up Speed Group Dial Lists Using the Fax Utility Windows Setting Up Speed Group Dial Lists Using the Fax Utility OS X Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can also create contacts from the Home screen which lets you select s...

Page 231: ...tor password if necessary You see a screen like this 4 Select Menu You see a screen like this Note You can print your list of contacts and groups if necessary 5 Select Add Entry 6 Select the number you want to use for the contact you are adding ...

Page 232: ...d on the LCD screen or the buttons on the product to enter the fax number You can enter up to 64 characters Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 Set the Fax Speed if necessary 11 Select Save Parent topic Setting Up Contacts Using the Pr...

Page 233: ...ete the contact select Delete and select Yes on the confirmation screen To edit the contact select Edit select the item you want to change enter the correct information and select When you are finished editing select Save Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipie...

Page 234: ...cessary 2 Select Fax You see a screen like this 3 Select Contacts Enter the administrator password if necessary 4 Select Menu You see a screen like this Note You can print your list of contacts and groups if necessary 5 Select Add Group 6 Select the number you want to use for the group you are adding ...

Page 235: ...ss This field is optional 9 Select Proceed You see your contacts list 10 Select the number next to each contact you want to include in your group A check mark appears next to each selected contact 11 Select Save Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries You can also delete the...

Page 236: ...You see a screen like this 3 Select Contacts Enter the administrator password if necessary You see a screen like this showing both individual contacts and contact groups 4 Select the group you want to edit ...

Page 237: ...ial Lists Using the Fax Utility Windows You can set up your speed dial and group dial lists using the FAX Utility for Windows The utility also lets you import fax numbers from the Windows Address Book and back up fax numbers stored in your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Do one of the following Windows 10 Click and select All apps EPSON So...

Page 238: ...238 You see this window 3 Select Fax Settings for Printer Select your product if prompted ...

Page 239: ...239 You see this window 4 Select Speed Dial Group Dial List ...

Page 240: ...ial enter a name and fax number and click OK To create a group dial entry select Group enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Con...

Page 241: ...your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Double click FAX Utility if necessary You see this window 3 Select your FAX product in the Printer lis...

Page 242: ... and fax number and click OK To create a group dial entry select Group Dial enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 To import entries from your MacAddress book click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contact...

Page 243: ...bers from a Connected Telephone Parent topic Sending Faxes Related references Fax Sending Options Related tasks Selecting the Line Type Using Presets Related topics Setting Up Contacts and Contact Groups Setting Up Contacts and Contact Groups Placing Originals on the Product Sending a Fax Using the Keypad Contact List or History You can send a fax from your product control panel by entering the fa...

Page 244: ... To add another fax number repeat the same steps You can also use the numeric keypad on the control panel to enter a fax number Note If direct dialing has been restricted you can only select the number from the contact list or fax history If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the...

Page 245: ...mages when the Direct Send setting is turned on 7 If you want to save your fax settings for later use select Presets and add a new entry 8 Press one of the Start buttons Note To cancel faxing press the Stop button You can also cancel the job or check the job status from the Status Menu Your product scans your original and prompts you to place additional pages if necessary After scanning your origi...

Page 246: ... ADF The Direct Send option and color faxing are disabled when you turn on this setting On Direct Send Off Select On to send black and white faxes to a single recipient as soon as the connection is made without saving the scanned image to memory You cannot use this setting when sending a color fax or sending a fax to multiple recipients On Priority Send Off Select On to send the current fax before...

Page 247: ...original on the product for faxing 2 Press the home button if necessary 3 Select Fax Note To fax a double sided document place your document in the ADF and turn on the ADF 2 Sided setting 4 Enter a fax number or select a number from the Contacts list or History 5 Select Menu 6 Select Send Fax Later 7 Select On 8 Select Time use the displayed keypad on the LCD screen to enter your desired time and ...

Page 248: ...he Product Sending a Fax on Demand You can store one scanned document up to 100 black and white pages and have it sent automatically when another fax machine requests it Other fax users can receive the document by calling your fax number and using the polling receive function on their fax machines 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax 4 S...

Page 249: ...cing Originals on the Product Sending a Stored Fax You can store one scanned document up to 100 black and white pages and send it whenever necessary 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax 4 Select Menu 5 Select Store Fax Data and select On 6 If you need to change any fax settings select Menu select Fax Send Settings and select your setting...

Page 250: ...iginals on the Product Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your product you can send a fax by dialing the fax number from the connected telephone If the recipient s phone number and fax number are the same you can speak to the recipient before sending the fax 1 Place your original on the product for faxing 2 Press the home button if n...

Page 251: ...hine does not print in color your fax is automatically sent in black and white 7 Hang up the telephone Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time including a cove...

Page 252: ... or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK ...

Page 253: ...253 If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 254: ...g the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility OS X You can send a fax from a OS X printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 255: ...your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu ...

Page 256: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 257: ...ving Faxes See these sections to receive faxes with your product Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Viewing a Fax on the LCD Screen Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto ...

Page 258: ...Settings Receive Settings Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related concepts Fax Reception Re...

Page 259: ... or to an email address Forwarded faxes are deleted from the product s memory Before using this feature make sure the date and time are set correctly the forwarding destination is set up in the contact list and the email server settings are configured Note Color documents cannot be forwarded to another fax machine Note This setting can be locked by an administrator If you can t access or change th...

Page 260: ...Settings 11 Select Where to Forward 12 Select the forwarding destination from the contact list Note Select View to sort your contacts by the printer s features You can select up to 5 forwarding destinations 13 When you are finished selecting your forwarding destinations select Proceed 14 Confirm the displayed forwarding destinations are correct and select Close 15 Select Options When Forwarding Fa...

Page 261: ... on the network you can set up the FAX Utility to notify you whenever a new fax is received Parent topic Receiving Faxes Receiving a Fax by Polling You can use polling to receive a fax from another fax machine such as a fax information service Note This procedure does not work if the fax information service includes audio guidance 1 Press the home button if necessary 2 Select Fax You see a screen ...

Page 262: ...r unprinted faxes in the product s memory 3 Select Fax 4 Select Open Inbox Enter the administrator password if necessary 5 Select the fax you want to view You see the fax displayed on the screen 6 Select Menu 7 Select one of the printing or deleting options and follow the on screen instructions Note Delete faxes after you print or view them to prevent the product s memory from filling up When the ...

Page 263: ... check To check received faxes that have been saved or temporarily saved in the product s memory select Job Storage and select Inbox Note If you see a numbered icon on top of the Fax icon on your product s LCD screen received faxes have been temporarily saved to the product s memory Parent topic Faxing Printing Fax Reports You can select from several fax reports to print whenever necessary You can...

Page 264: ... to print Fax Settings List Print a list of the current fax communication settings Fax Log View or print a report on recent fax transmissions Last Transmission Print a report on the previous fax that was sent or received through polling Stored Fax Documents Print a list of the fax jobs currently stored in the product s memory Protocol Trace Print a detailed report for the previous sent or received...

Page 265: ... cannot guarantee the compatibility of your device Make sure the files on the device are compatible with the product 1 Remove any memory cards from the product 2 Insert your USB thumb drive or the USB cable that came with your device into the USB port on the front of your product 3 When you see a message that the device is recognized select OK When you finish printing make sure the access light on...

Page 266: ...ndows Open the My Computer Computer This PC or Windows Explorer utility Then right click the name of your USB device listed as a removable disk and select Eject OS X Drag the removable disk icon for your USB device from the desktop into the trash Caution Do not remove a USB device before completing the procedure above or you may lose data from the flash drive 2 Pull the USB device out of the USB p...

Page 267: ...o print then use the numeric keypad on the control panel or press or on the LCD screen to select the number of copies up to 99 Press the left or right arrow buttons to scroll through and select additional photos or press the back button to return to the thumbnail image view and select another photo To select all photos select Options Select Images Select All Images To select all photos select Menu...

Page 268: ...les 4 Select the file you want to print You see information about the file 5 Select Proceed 6 Do the following as necessary To print more than one copy use the numeric keypad on the control panel or press or on the LCD screen to select the number of copies up to 99 To change the print settings select Settings and select the necessary settings When you are finished press the back button 7 Select Pr...

Page 269: ...When you are finished press the back button 7 Select Proceed 8 When you are ready to print press the B W button Note To cancel printing press the Stop button or select Cancel Parent topic Viewing and Printing From the LCD Screen Photo Adjustment Options Device Mode Select the Image Adjustments you want to use when viewing and printing photos displayed on the LCD screen Photo adjustment settings Av...

Page 270: ...ns Device Mode Select the Print Settings you want to use when printing from a USB flash drive or other memory device Note Not all options or settings may be available depending on the file format Print settings Available options Description Paper Source Various paper size and type settings Indicates the source that contains the paper size and type you want to print on Quality Standard Provides goo...

Page 271: ...B Device Connecting and Using a USB Flash Drive or External Device Setting Up File Sharing for File Transfers From Your Computer Before you transfer files from a computer to a USB flash drive inserted into the USB port on the front of your product you may need to set up your product s file sharing settings Caution Remove the flash drive before you change this setting or you may lose data from the ...

Page 272: ...from the device 1 Make sure your product is connected to a computer 2 Insert a USB device into the USB port on the front of your product 3 Do one of the following to access your USB device files from your computer Windows Open the My Computer Computer This PC or Windows Explorer utility then select the removable disk icon OS X with a USB connection Look for the removable disk icon on your desktop ...

Page 273: ...ter or on your USB device Note Your product s LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it Remove and insert the USB device to update the information Parent topic Transferring Files on a USB Device ...

Page 274: ...eck Status of the Ink Cartridge and Maintenance Box Your product and its software will let you know when the ink cartridge is low or expended or when the maintenance box needs to be replaced Note When using the Epson Universal Print Driver or PostScript PS3 printer software with the product you can check ink cartridge and maintenance box status by using the printer buttons or the utilities include...

Page 275: ... the bottom of the screen Parent topic Check Status of the Ink Cartridge and Maintenance Box Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop double click the produc...

Page 276: ...reen Note If the cartridge installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 277: ...eselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Status of the Ink Cartridge and Maintenance Box ...

Page 278: ...n the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window 3 Do the following as necessary You can update the ink cartridge and maintenance box status by clicking Update ...

Page 279: ...dge included with the printer is designed for printer setup and not for resale After some ink is used for charging the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Ink Cartridge and Maintenan...

Page 280: ... head nozzles from drying out Do not open ink cartridge package until you are ready to install the ink The cartridge is vacuum packed to maintain reliability 1 Turn on your product 2 If the ink cartridge is low or expended a message appears on your product and on your computer screen 3 Open the front cover ...

Page 281: ...o not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children ...

Page 282: ...on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 6 Gently shake the ink cartridge horizontally for about five seconds as shown Caution Do not remove any labels or seals or ink will leak ...

Page 283: ...lose the front cover The product starts charging the ink and returns to its previous state when finished Note Do not turn off the printer during ink replacement Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch...

Page 284: ...nance box before you begin Caution Do not reuse a maintenance box that has been removed and left uninstalled for more than a week Keep the maintenance box away from direct sunlight 1 Make sure the product is not printing 2 Remove the new maintenance box from its package Caution Do not touch the green chip on the maintenance box 3 Press the buttons on the sides of the rear cover and remove it ...

Page 285: ... gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink 5 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully 6 Insert the new maintenance box into the holder and push it all t...

Page 286: ...286 7 Press the buttons on the sides of the rear cover and reattach it Parent topic Replacing the Ink Cartridge and Maintenance Box Related concepts Purchase Epson Ink Cartridges and Maintenance Box ...

Page 287: ...nt Head Maintenance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink cartridge is expended and may not be able to ...

Page 288: ... on your product 1 Make sure there are no errors on the LCD screen and plain paper is loaded in the product 2 Press the home button if necessary 3 Select Setup 4 Select Maintenance You see a screen like this 5 Select Print Head Nozzle Check You see a screen like this 6 Press the Color button The nozzle pattern prints ...

Page 289: ...ern to see if there are gaps in the lines Print head is clean Print head needs cleaning 8 Do one of the following If there are no gaps select Done If there are gaps or the pattern is faint select Clean the Print Head and continue ...

Page 290: ...d Installing the Ink Cartridge Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows ...

Page 291: ...291 You see a window like this 5 Click Print ...

Page 292: ...attern to see if there are gaps in the lines Print head is clean Print head needs cleaning 7 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check ...

Page 293: ...lean it when the cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing the Ink Cartridge Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make ...

Page 294: ...Press the B W button to clean the print head When the cleaning cycle is finished you see a message on the screen Caution Never turn off the product during a cleaning cycle or you may damage it 7 Select Print Nozzle Check Pattern 8 Press the B W button to confirm that the print head is clean ...

Page 295: ...o gaps select Done If there are gaps or the pattern is faint select Clean the Print Head to run the cleaning cycle again If you don t see any improvement after cleaning the print head up to 4 times turn the product off and wait at least 6 hours Then try cleaning the print head again If quality still does not improve contact Epson ...

Page 296: ...tility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Opt...

Page 297: ...light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Note Do not open the front cover during the cleaning cycle 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print ...

Page 298: ...sh If there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve the ink cartridge may be old or damaged and needs to be replaced ...

Page 299: ... the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Making Precise Alignment Adjustments Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Make sure...

Page 300: ...t Vertical Alignment If you see horizontal bands at regular intervals select Horizontal Alignment 7 Follow the on screen instructions to print an alignment sheet Note Do not cancel printing while you are printing head alignment patterns 8 Check the printed patterns on the alignment sheet and do one of the following If you printed a ruled line alignment sheet select the number representing the patt...

Page 301: ...nt head using a utility on your Windows computer or Mac 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in Cassette 1 3 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Optio...

Page 302: ...r each set After choosing each pattern number click Next If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 7 When you are done click Finish Parent topic Print Head Alignment ...

Page 303: ...button if necessary 4 Select Setup 5 Select Maintenance You see a screen like this 6 Select Improve Horizontal Streaks 7 Select Proceed 8 Do one of the following Increase the setting to reduce dark bands in your printouts Decrease the setting to reduce light bands in your printouts 9 Select OK Parent topic Print Head Alignment Cleaning the Paper Guide If you see ink on the back of a printout you c...

Page 304: ...er Guide Cleaning 7 Select the paper source to clean 8 Follow the instructions on the screen and press the B W button 9 Check the back of the ejected paper to see if it is clean 10 Repeat as necessary until the paper comes out clean Note If the paper comes out stained even after several cleaning attempts try cleaning the other paper sources Parent topic Adjusting Print Quality ...

Page 305: ...t several times a year Note Close the rear paper feed slot and the output tray when you are not using the product to protect it from dust Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables ...

Page 306: ...ress the glass surface with any force Note If lines appear on the printout or in scanned images carefully clean the glass area on the left 6 Open the ADF cover and use a soft dry lint free cloth microfiber is recommended to clean the rollers and the interior of the ADF 7 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cleansers Parent topic Cleaning and T...

Page 307: ...ed or expired ink to help prevent the print head from drying out Store your product in a cool dry place 1 Turn off the product 2 Remove all the paper from the product 3 Unplug the power cable 4 Disconnect any connected cables 5 Close the rear paper feeder and the output tray 6 Place the product in its original packing materials if possible or use equivalent materials with cushioning around the pro...

Page 308: ...anned Image Quality Problems Solving Faxing Problems Uninstall Your Product Software Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen You can also check for errors by pressing the Status button to display the Status Menu Note If the screen is dark press the screen to wake the product from sleep mode LCD screen me...

Page 309: ... connected to the product Combination of IP address and subnet mask is invalid There is a problem with the network connection to your product Recovery mode An error has occurred during firmware updating Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site If you still need help contact Epson for support Note The ink pads in the printer collect ...

Page 310: ... the number of graphics or the number and size of the fonts 104 Reverse printing has failed due to a lack of available memory Reduce the data size of the print job 106 Cannot print from the computer due to the access control settings Contact your printer administrator 107 User authentication failed and the job has been canceled Contact your printer administrator 108 Confidential job data was delet...

Page 311: ...sent to some of the specified recipients Print a fax log to check which recipients failed to receive the fax If the Save Failure Data setting is turned on you can resend a fax from Job Monitor in the Status Menu 301 401 There is not enough storage space available on the external memory device Clear space on the device or use a different device 302 402 The external memory device is write protected ...

Page 312: ...ttings 325 401 There is not enough storage space available in the specified folder Increase the storage space in the specified folder delete unnecessary files or reduce the file size of the scanned image 328 The destination was wrong or the destination does not exist Check the Location settings 331 A communication error occurred while acquiring the destination list Make sure the product is connect...

Page 313: ...or disable read only protection 425 There is not enough storage space available in the forwarding destination folder Increase the storage space in the destination folder 428 The destination was wrong or the destination does not exist Make sure the settings are correct for the folder selected in the Where to Forward setting in the Setup menu Parent topic Solving Problems Running a Product Check Run...

Page 314: ...d by your computer cable software or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Proble...

Page 315: ...wn and select System Administration Enter the administrator password if necessary 4 Scroll down and select Restore Default Settings You see a screen like this 5 Select one of these options Wi Fi Network Settings Resets all network settings Copy Settings Resets all settings for copying Scan Settings Resets all settings for scanning Fax Settings Resets all settings for faxing Clear All Data and Sett...

Page 316: ...in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start He...

Page 317: ... a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not lit or does not appear make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router Make sure to place your product within contact range of your 2 4 GHz ...

Page 318: ... using one of the usable channels and change to a usable channel if necessary If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct password on your device may have been changed If necessary delete the existing DIRECT xxxxxxxx connection settings from your device and enter a new password See your device documentation for instructions If you connected your product to...

Page 319: ...to connect to the new router Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for ins...

Page 320: ...ctions and turn your product off and then on again If you are using TCP IP make sure the product s IP address is set correctly for your network If your network does not assign IP addresses using DHCP set the IP address manually Make sure your computer and product are both using the same wireless network If network printing is slow print a network status sheet and check the signal strength If it is...

Page 321: ...your software Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network try these solutions If you cannot scan from your product control panel make sure you restarted your computer after installing ...

Page 322: ...tton If the user restriction feature Access Control is enabled a user ID and password are required to scan If you do not know the user ID or password contact your administrator for assistance Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network You may need to disable the firewall and any anti virus software on y...

Page 323: ...is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems...

Page 324: ...aper jams when you print on both sides of the paper try loading fewer sheets Make sure the paper size and paper type settings are correct for the paper source For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Follow any special loading instructions that came with the paper P...

Page 325: ...325 2 Open the front cover 3 Remove any paper inside including torn pieces 4 Close the front cover ...

Page 326: ...er jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Cassette If paper has jammed in the cassette follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Close the output tray 3 Pull out the paper cassette ...

Page 327: ...r 6 Keep the cassette flat as you gently insert it 7 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Rear Cover ...

Page 328: ...oblems in the Duplexer Rear Cover If paper has jammed in the duplexer follow the steps here to clear the jam 1 Cancel the print job from your computer if necessary 2 Press the buttons on the sides of the rear cover and remove it 3 Carefully remove any jammed paper ...

Page 329: ...llow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Document Jams in the Automatic Document Feeder Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette ...

Page 330: ...atic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the ADF 3 Open the ADF cover 4 Carefully remove any jammed pages Caution Make sure you open the ADF cover before removing any jammed paper Otherwise the product may be damaged ...

Page 331: ...over then raise the document cover 6 Carefully remove any jammed pages as shown 7 Lower the document cover 8 Raise the ADF input tray 9 Carefully remove any jammed pages 10 Lower the ADF input tray 11 Reload your originals ...

Page 332: ...have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Rel...

Page 333: ...ngs Are Missing from the PCL or PostScript Printer Software If certain settings are missing or incorrect in the PCL or PostScript printer software try these solutions Make sure your product is selected in the PCL printer software If you are using the product as a laser printer replacement and have not installed Epson printer software certain options and functions may not be available Install the s...

Page 334: ... is a first tier hub If it still does not print connect your product directly to your computer instead of the hub Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly In Windows make sure your product is selected as the default printer In Windows delete all jobs from the Windows Spooler Click Print Queue on the Mainte...

Page 335: ...ws Parent topic Solving Problems Printing from a Computer Printing is Slow If printing becomes slow try these solutions Make sure your system meets the requirements for your operating system If you are printing a high resolution image you may need more than the minimum requirements If necessary increase your system s memory If you are using Windows 7 close the Devices and Printers window before yo...

Page 336: ...rent topic Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements Paper or Media Type Settings Printing Software Paper Type Settings Control Panel Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings OS X Solving Page Layout and Content Problems Check these sections if you ...

Page 337: ...d tasks Selecting Basic Print Settings OS X Selecting Additional Layout and Print Options Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings OS X Selecting Basic Print Settings Windows Blank Pages Print If blank ...

Page 338: ...he printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure a...

Page 339: ...efore you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Additional Layout and Print Options Windows Selecting Page Setup Settings OS X Slanted Printout If your printouts are slanted try these solutions Slide the edge guides against the edges of the paper Select a higher print quality se...

Page 340: ... called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head You ma...

Page 341: ...d Settings of the printer software Turning this setting on will decrease print speed Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark ...

Page 342: ...lated topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridge may be old or low on ink and you may need to replace it Make sure the paper type setting matches the type of paper you loaded Make sure your paper i...

Page 343: ...t head You may need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be low resolution and not result in a high quality printout If you enlarged the image in an image editing program you need to increase the resolution setting to retain a high image quality Increase the resolution by the same amount you increased the image s...

Page 344: ...g software does not operate correctly try these solutions Make sure your computer has adequate memory and meets the system requirements for your operating system Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart your scanning software If you upgraded your operating system but did not reinstall your scanning software try reinst...

Page 345: ...ect Connection setting is selected then click the Test button Windows 8 x Navigate to the Apps screen and select EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button Windows other versions Click or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button OS X Op...

Page 346: ...u select the Network Folder FTP option make sure you enter the computer or server s IP address not a host name as the scanning location If you use a host name as the network folder or FTP scanning destination it may slow down the scanning process Parent topic Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quali...

Page 347: ...e Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images clean the scanner glass with a soft dry lint free cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recommended Caution Do not spray glass cleaner directly on the scanner glass Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning ...

Page 348: ... setting Adjust the Auto Exposure setting Increase the Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Image Colors are Patchy at the Edges If you are scanning a thick or warped original cover its edges with paper to block external light as you scan it Parent topic Solving Scanned Image Quality Problems Image is Too Dark If your s...

Page 349: ... Related topics Selecting Epson Scan Settings Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your comput...

Page 350: ...ing If necessary move your original away from the edges of the scanner glass slightly Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Faxing Problems Check these solutions if you have problems faxing with your product Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Connected to Your Product Parent topic Solving Problems...

Page 351: ...he phone jack to enable faxing over the line Contact your DSL provider for the necessary filter If your telephone line has static turn off your product s error correction mode fax communication setting and try faxing again Try lowering your product s fax speed setting Make sure the error correction mode ECM setting is turned on if you are trying to send or receive a color fax If your telephone lin...

Page 352: ...anual Note When answering a call that is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the ...

Page 353: ...ct EPSON select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 10 Select Epson Event Manager and click Uninstall Windows 8 x ...

Page 354: ...lem contact Epson 1 To download the Uninstaller utility visit the Epson download site U S downloads or Canadian downloads 2 Follow the instructions on the screen to install the Uninstaller utility 3 Quit all applications currently running on your Mac 4 Double click the Uninstaller icon 5 Select the checkbox for each software program you want to uninstall 6 Click Uninstall 7 Follow the on screen in...

Page 355: ...nd date of purchase Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purcha...

Page 356: ...omatic Document Feeder ADF Specifications Fax Specifications Paper Specifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications PS3 Mode Fonts PCL5 Mode Fonts Bitstream PCL6 Mode Fonts Bitstream PCL Mode Fonts URW...

Page 357: ...ort Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications OS X System Requirements To use your product and its software your Mac should use one of these operating systems OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest i...

Page 358: ...ixels at 1200 dpi scanning area may be restricted if resolution setting is large Document size Maximum A4 8 3 11 7 inches 210 297 mm or Letter 8 5 11 inches 216 279 mm Scanning resolution 1200 dpi main scan 2400 dpi sub scan Output resolution 50 to 4800 7200 and 9600 dpi 50 to 4800 dpi in 1 dpi increments Image data 16 bits per pixel per color internal 8 bits per pixel per color external maximum L...

Page 359: ...is size Legal 8 5 14 inches 216 356 mm Parent topic Technical Specifications Fax Specifications Fax type Walk up black and white and color fax capability ITU T Super Group 3 Supported lines Standard analog telephone lines PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 203 98 dpi Fine 203 196 dpi Photo 203 196 dpi Super Fine 203 392 dpi Ultra Fine...

Page 360: ... Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm 3 5 5 inches 89 127 mm 16 9 wide 4 7 1 inches 102 181 mm Half Letter 5 5 8 5 inches 140 216 mm Pa...

Page 361: ...ications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets 1 Top bottom sides 0 12 inch 3 0 mm minimum 2 Reduced print quality area top 1 77 inches 45 0 mm minimum 3 Reduced print quality area bottom 1 97 inches 50 0 mm minimum ...

Page 362: ... are not compatible and even if described as compatible may not function properly The cartridge included with the printer is designed for printer setup and not for resale After some ink is used for charging the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains...

Page 363: ...ations Dimension Specifications Height Stored 13 5 inches 342 mm Printing 15 1 inches 383 mm Width Stored 18 1 inches 461 mm Printing 18 1 inches 461 mm Depth Stored 16 6 inches 422 mm Printing 25 8 inches 655 mm with the output tray extension extended Weight without ink cartridges or power cord 31 1 lb 14 1 kg Parent topic Technical Specifications Electrical Specifications Power supply rating 100...

Page 364: ...Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Hi Speed USB for Mass storage class for external storage External USB devices MO drive 1 3 GB maximum capacity Hard disk drive 2 TB maximum capacity USB flash drive 2 TB maximum capacity formatted in FAT FAT32 or exFAT Note Epson cannot guarantee the operation of externally connected devices External sto...

Page 365: ...cture mode Ad hoc mode Wi Fi Direct Note Wi Fi Direct Simple AP mode available even if you connect the product to an Ethernet network Ethernet Standard IEEE802 3i u ab IEEE802 3az Communication mode Ethernet 100BASE TX 10BASE T Ethernet 1000BASE T use a category 5e or higher cable preferably an STP Shielded Twisted Pair cable to prevent risk of radio frequency interference Note The connected devic...

Page 366: ... device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guide...

Page 367: ...y Bold Goudy BoldItalic Goudy ExtraBold Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique Helvetica Condensed Helvetica Condensed Oblique Helvetica Condensed Bold Helvetica Condensed Bold Oblique Helvetica Narrow Helvetica Narrow Oblique Helvetica Narrow Bold Helvetica Narrow Bold Oblique Hoefler Text Hoefler Text Italic Hoefler Text Black Hoefler Text Black Italic Hoefler Text Orn...

Page 368: ...ue UniversExtended UniversExtended Oblique UniversExtended Bold UniversExtended Bold Oblique Wingdings ITC ZapfChancery Medium Italic ITC ZapfDingbats Arial Arial Italic Arial Bold Arial Bold Italic Times New Roman Times New Roman Italic Times New Roman Bold Times New Roman Bold Italic Parent topic Technical Specifications PCL5 Mode Fonts Bitstream Scalable Fonts Font name Family HP equivalent Sym...

Page 369: ...hic 401 Marigold 3 Flareserif 821 Medium Extra Bold Albertus 3 Swiss 721 SWM Medium Bold Italic Bold Italic Arial 3 Dutch 801 SWM Medium Bold Italic Bold Italic Times New 3 Swiss 721 SWA Medium Bold Oblique Bold Oblique Helvetica 3 Swiss 721 Narrow SWA Medium Bold Oblique Bold Oblique Helvetica Narrow 3 Zapf Calligraphic 801 SWA Medium Bold Italic Bold Italic Palatino 3 Geometric 711 SWA Medium Bo...

Page 370: ...ld Narkis 7 Miryam BT Medium Bold Italic Miryam 7 Koufi BT Medium Bold Koufi 8 Naskh BT Medium Bold Naskh 8 Ryadh BT Medium Bold Ryadh 8 Bitmap Font Line Printer Symbol set 9 OCR Barcode Bitmap Font Font name Family Symbol set OCR A 10 OCR B 11 Code 39 9 37cpi 4 68cpi 12 EAN UPC Medium Bold 13 Note Depending on the print density or quality and color of the paper the OCR Barcode Bitmap fonts may no...

Page 371: ...ic Bold Italic CG Omega 3 Ribbon 131 Coronet 3 Clarendon 701 Clarendon Condensed 3 Swiss 742 Medium Bold Italic Bold Italic Univers 2 Swiss 742 Condensed Medium Bold Italic Bold Italic Univers Condensed 3 Incised 901 Medium Bold Italic Antique Olive 3 Aldine 430 Medium Bold Italic Bold Italic Garamond 3 Calligraphic 401 Marigold 3 Flareserif 821 Medium Extra Bold Albertus 3 Swiss 721 SWM Medium Bo...

Page 372: ... SWA Medium Bold Italic Bold Italic New Century Schoolbook 3 Dutch 801 SWA Medium Bold Italic Bold Italic Times 3 Chancery 801 Medium SWA Italic ITC Zapf Chancery Medium Italic 3 Symbol SWM Symbol 4 More WingBats SWM Wingdings 5 Ding Dings SWA ITC Zapf Dingbats 6 Symbol SWA SymbolPS 4 David BT Medium Bold David 7 Narkis Tam BT Medium Bold Narkis 7 Miryam BT Medium Bold Italic Miryam 7 Koufi BT Med...

Page 373: ...G Omega 3 URW Coronet Coronet 3 URW Clarendon Condensed Clarendon Condensed 3 URW Classic Sans Medium Bold Italic Bold Italic Univers 2 URW Classic Sans Condensed Medium Bold Italic Bold Italic Univers Condensed 3 Antique Olive Medium Bold Italic Antique Olive 3 Garamond Antiqua Halbfett Kursiv Kursiv Halbfett Garamond 3 Mauritius Marigold 3 Algiers Medium Extra Bold Albertus 3 NimbusSansNo2 Mediu...

Page 374: ...choolbook Roman Bold Italic Bold Italic New Century Schoolbook 3 Nimbus Roman Medium Bold Italic Bold Italic Times 3 URW Chancery Medium Italic ITC Zapf Chancery Medium Italic 3 Symbol Symbol 4 URW Dingbats Wingdings 5 Dingbats ITC Zapf Dingbats 6 Standard Symbol SymbolPS 4 URW David Medium Bold HP David 7 URW Narkis Medium Bold HP Narkis Tam 7 URW Miryam Medium Bold Italic HP Miryam 7 URW Koufi M...

Page 375: ...fic to each language Note Since most software handles fonts and symbols automatically you may never need to adjust your product settings However if you write your own product control programs or if you use older software that cannot control fonts refer to these tables for details on the typefaces and symbol sets When you consider which font to use also consider which symbol set to combine with the...

Page 376: ...l 711 SWA Century 702 SWA Dutch 801 SWA Chancery 801 Medium SWA Italic FixedPitch 810 Dark PCL5 Mode Symbol Sets Typeface details Symbol set names FixedPitch 810 Dutch 801 Swiss 742 FixedPitch 850 Line Printer IBM US 10U Roman 8 8U ECM94 1 0N Roman 8 8U 8859 9 ISO 5N 8859 10ISO 6N IBM DN 11U PcMultilingual 12U Legal 1U 8859 15ISO 9N ...

Page 377: ...nt 15U VeMath 6M VeInternational 13J VeUS 14J PcE Europe 17U PcTk437 9T WiAnsi 19U WiE Europe 9E WiTurkish 5T UK 1E Swedis2 0S Italian 0I Spanish 2S German 1G Norweg1 0D French2 1F Roman 9 4U PcEur858 13U ISO 8859 4 Latin 4 4N Unicode 3 0 18N FixedPitch 810 Dutch 801 Swiss 742 FixedPitch 850 David BT Miryam BT Narkis Tam BT Naskh BT Koufi BT Ryadh BT PsMath 5M Math 8 8M ANSI ASCII 0U ...

Page 378: ...itch 850 Line Printer ISOCyr 10N Line Printer Roman Extension 0E FixedPitch 810 FixedPitch 850 David BT Narkis Tam BT Miryam BT Hebrew7 0H ISO 8859 8 Hebrew 7H Hebrew8 8H PC 862 Hebrew 15H Koufi BT Naskh BT Ryadh BT Arabic8 8V PC 864 Arabic 10V HPWARA 9V Symbol SWA Symbol SWM Symbol 19M More WingBats SWM Wingdings 579L Ding Dings SWA ZapfDingbats 14L OCR A OCR A 0O OCR B OCR B 1O OCR B Extension 3...

Page 379: ... Font classification 1 2 3 4 5 6 7 8 9 ISO Norwegian 4 ISO Italian 9 ISO 8859 1 Latin 1 14 ISO Swedish 19 ASCII 21 ISO United Kingdom 37 ISO French 38 ISO German 39 Legal 53 ISO 8859 2 Latin 2 78 ISO Spanish 83 Roman 9 149 PS Math 173 ISO 8859 9 Latin 5 174 Windows 3 1 Latin 5 180 Microsoft Publishing 202 ...

Page 380: ...n 6 206 DeskTop 234 Math 8 269 Roman 8 277 Windows 3 1 Latin 2 293 Pc1004 298 ISO 8859 15 Latin 9 302 PC Turkish 308 Windows 3 0 309 PS Text 330 PC 8 341 PC 8 D N 373 MC Text 394 PC 850 405 PcEur858 437 Pi Font 501 PC852 565 Unicode 3 0 590 WBALT 620 Windows 3 1 Latin 1 629 PC 755 853 ...

Page 381: ...bol 621 ZapfDigbats 460 PC 866 Cyrillic 114 Greek8 263 Windows Greek 295 Windows Cyrillic 306 PC 851 Greek 327 ISO 8859 5 Cyrillic 334 PC 8 Greek 391 ISO 8859 7 Greek 398 PC 866 UKR 466 Hebrew7 8 ISO 8859 8 Hebrew 232 Hebrew8 264 PC 862 Hebrew 488 Arabic8 278 HPWARA 310 PC 864 Arabic 342 ...

Page 382: ...382 Parent topic Technical Specifications ...

Page 383: ...s General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Avoid p...

Page 384: ...o not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones When connecting the product to a computer or...

Page 385: ...ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing Do not remove or tear the label on the cartridge this can cause leakage Do not remove the transparent seal from the bottom of the cartridge This may cause the cartridge to become unusable Do not break the hooks on the side of the cartridge whe...

Page 386: ... from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product near such devices or inside a medical facility follow the directions from authorized staff members at the facility and follow all posted warnings and directions on the device to avoid causing an accident Parent topi...

Page 387: ... products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary di...

Page 388: ...ter in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Th...

Page 389: ...quivalence de la sonnerie IES sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs à la seule condition que la somme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 CAN ICES 3 B NMB 3 B Parent topic Notices Related tasks Using th...

Page 390: ...rties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those...

Page 391: ...ING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product Whi...

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