Epson WF-M5194 User Manual Download Page 184

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4. Remove any jammed paper from the duplexer.

5. Press the buttons on the rear cover as you reattach it.

6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam

message, check the other paper jam solutions.

Parent topic:

Solving Paper Problems

Related references

Paper Jam Problems in the Cassette
Paper Jam Problems Inside the Product

Summary of Contents for WF-M5194

Page 1: ...WF M5194 User s Guide ...

Page 2: ......

Page 3: ... Settings 20 Changing the Sleep Timer Settings 21 Changing the Power Off Timer Settings 22 Epson Connect Solutions for Smartphones Tablets and More 23 Using Epson Email Print 23 Using the Epson iPrint Mobile App 24 Using the Epson Creative Print Mobile App 24 Using Epson Remote Print 25 Using Google Cloud Print 25 Setting Up Google Cloud Print on a Chromebook 26 Android Printing Using the Epson Pr...

Page 4: ...ostScript PS3 Printer Software OS X 46 Selecting PDL Page Description Language Settings 47 PDL Print Configuration Options 48 Selecting Printer Language and Interface Settings 50 Printer Language and Interface Options 51 Loading Paper 53 Loading Paper for Documents in the Cassette 53 Loading Paper or Envelopes in the Rear Paper Feed Slot 58 Paper Loading Capacity 62 Available Epson Papers 63 Selec...

Page 5: ...Additional Settings Windows 84 Header Footer Settings Windows 85 Selecting a Printing Preset Windows 86 Selecting Extended Settings Windows 88 Printing Your Document or Photo Windows 89 Selecting Default Print Settings Windows 90 Changing the Language of the Printer Software Screens 91 Changing Automatic Update Options 92 Printing with OS X 93 Selecting Basic Print Settings OS X 94 Paper Source Op...

Page 6: ...nter Software Windows 123 Selecting Additional Layout and Print Options PostScript Printer Software Windows 125 Selecting Default Print Settings PostScript Printer Software Windows 126 Printing with the PostScript PS3 Printer Software OS X 127 Enabling the Optional Paper Cassette PostScript Printer Software OS X 128 Selecting Basic Print Settings PostScript Printer Software OS X 129 Selecting Page...

Page 7: ...ct Control Panel 162 Aligning the Print Head Using a Computer Utility 163 Cleaning the Paper Guide 165 Cleaning and Transporting the Product 166 Cleaning the Product 166 Transporting Your Product 166 Solving Problems 168 Checking for Software Updates 168 Product Status Messages 169 Running a Product Check 170 Resetting Control Panel Defaults 171 Solving Setup Problems 172 Noise After Ink Installat...

Page 8: ...ontent Problems 188 Inverted Image 189 Too Many Copies Print 189 Blank Pages Print 189 Incorrect Margins on Printout 190 Incorrect Characters Print 190 Incorrect Image Size or Position 191 Slanted Printout 191 Solving Print Quality Problems 191 White or Dark Lines in Printout 192 Blurry or Smeared Printout 192 Faint Printout or Printout Has Gaps 194 Grainy Printout 194 Uninstall Your Product Softw...

Page 9: ...ymbol Sets 211 Notices 219 Important Safety Instructions 219 General Printer Safety Instructions 219 Ink Cartridge Safety Instructions 221 LCD Screen Safety Instructions 221 Wireless Connection Safety Instructions 222 FCC Compliance Statement 222 Trademarks 223 Copyright Notice 223 libTIFF Software Acknowledgment 224 A Note Concerning Responsible Use of Copyrighted Materials 225 Default Delay Time...

Page 10: ......

Page 11: ...11 WF M5194 User s Guide Welcome to the WF M5194 User s Guide For a printable PDF copy of this guide click here ...

Page 12: ... Print on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Setting a Password and Locking the Control Panel Changing LCD Screen Language Adjusting the Screen Contrast Pare...

Page 13: ...s status Icons Description There is no Ethernet connection An Ethernet connection has been established A Wi Fi network error has occurred or the product is searching for a connection A Wi Fi connection has been established The number of bars indicates the connection s signal strength An Ad hoc connection has been established A Wi Fi Direct mode connection has been established A Simple AP mode conn...

Page 14: ...ord to access any of the locked settings 1 Press the up and down arrow buttons select Menu and press the OK button You see a screen like this 2 Press the down arrow button select Admin Settings and press the OK button 3 Select Admin Password and press the OK button 4 Select Register and press the OK button You see a screen like this 5 Use the control panel buttons to enter a password and press the...

Page 15: ... up or down arrow buttons to scroll through characters and press the right arrow button to select one To enter numbers or change the case of letters press the Stop button To delete the previous character press the left arrow button To enter a space press the right arrow button Parent topic Setting a Password and Locking the Control Panel Changing LCD Screen Language You can change the language use...

Page 16: ...he down arrow button select Language and press the OK button 5 Select a language and press the OK button Parent topic Using the Control Panel Adjusting the Screen Contrast You can adjust the contrast of the LCD screen 1 Press the up or down arrow buttons select Menu and press the OK button 2 Press the down arrow button select System Administration and press the OK button Enter the administrator pa...

Page 17: ...he up or down arrow buttons to adjust the screen contrast 6 Press the OK button to exit Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Printer Parts Top Printer Parts Inside Printer Parts Back Parent topic Product Basics Printer Parts Top ...

Page 18: ... Rear paper support 3 Rear paper feed cover 4 Output tray 5 Cassette edge guides 6 Output tray extension and paper stopper 1 Paper cassette 1 2 Paper cassette unit optional 3 Paper cassette 2 optional Parent topic Product Parts Locations ...

Page 19: ...19 Printer Parts Inside 1 Ink cartridge holder 2 Print head do not remove 3 Front cover opened Parent topic Product Parts Locations Printer Parts Back 1 USB port ...

Page 20: ...s Parent topic Product Basics Changing the Eco Settings You can use the product control panel to change the Eco settings Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the up or down arrow buttons select Menu and...

Page 21: ...een Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the up or down arrow buttons select Menu and press the OK button 2 Press the up or down arrow buttons select System Administration and press the OK button Enter ...

Page 22: ...u can have the product turn off automatically if it is not used for a specified period of time Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the up or down arrow buttons select Menu and press the OK button 2 Press the down arrow button select System Administration and press the OK button Enter the a...

Page 23: ...such as your smartphone tablet or laptop Just activate your product s unique email address When you want to print attach a PDF Microsoft Office document or photo to an email and send it to your product Both the email and the attachments will print automatically 1 Connect your product to your network See the link below 2 If you did not already set up Email Print when you installed your product soft...

Page 24: ...ce and your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using the Epson Creative Print Mobile App Use this free Apple and Android app to do the following Access and print your Facebook photos Create custom greeting cards and stationery Print onto CD DVDs Turn photos into coloring book templates 1 Connect your product ...

Page 25: ...il address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Google Cloud Print With a Google...

Page 26: ... Chromebook computer Apple or Android device with Internet access Visit Epson Support for more information on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Parent topic Product Basics Related topics Wi Fi or Wired Networking Setting Up Google Cloud Print on a Chromebook With a Google Account you can print from a Chromebook without drivers or cables 1 Conne...

Page 27: ...nt topic Product Basics Related topics Wi Fi or Wired Networking Android Printing Using the Epson Print Enabler You can wirelessly print your documents emails photos and web pages right from your Android phone or tablet Android v4 4 or later With a few taps your Android device will discover your nearby Epson product and print 1 Connect your Epson product to your wireless network See the link below...

Page 28: ...rvice app to print Visit epson com connect to learn more about Fire OS Printing one of many Epson Connect Partner Solutions and check the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pr...

Page 29: ...29 Parent topic Product Basics Related topics Wi Fi or Wired Networking ...

Page 30: ...Setup WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point ...

Page 31: ...ller program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the up or down arrow buttons select Wi Fi Setup and press the OK b...

Page 32: ...ss the right arrow button to select one To enter numbers or change the case of letters press the Stop button To delete the previous character press the left arrow button To enter a space press the right arrow button 5 Press the OK button when you re finished entering your password 6 Confirm the displayed network settings and press the OK button to save them Note If you need to change a setting pre...

Page 33: ...cess point mode and the product itself acts as the network access point for up to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode If your product is already connected to a wireless network it enters peer to peer mode and disconnects from any other networks This also disables any other product features requiring access to the I...

Page 34: ...efore you can enable Wi Fi Direct mode 1 Press the up or down arrow buttons select Wi Fi Setup and press the OK button You see this screen 2 Press the down arrow button select Wi Fi Direct Setup and press the OK button 3 Press the down arrow button select Connection Setup and press the OK button 4 Press the down arrow button select Change Password and press the OK button 5 Press the OK button Note...

Page 35: ...r numbers or change the case of letters press the Stop button To delete the previous character press the left arrow button To enter a space press the right arrow button 7 Press the OK button when you re finished entering your password 8 Press the up arrow button You see this screen 9 Press the OK button to view the SSID Wi Fi network name and password 10 Use your computer or wireless device to sel...

Page 36: ... router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Pare...

Page 37: ...ome screen If the network connection is successful the Wi Fi icon will appear in the upper right corner of the LCD screen Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the up or down arrow buttons select Menu and press the OK button You...

Page 38: ...s See these sections to change or update how your product connects to a network Accessing the Web Config Utility Changing a USB Connection to a Wi Fi Connection Changing a Wi Fi Connection to a Wired Network Connection Connecting to a New Wi Fi Router Disabling Wi Fi Features Parent topic Wi Fi or Wired Networking Accessing the Web Config Utility You can select your product s network settings and ...

Page 39: ...uct software 3 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Changing a Wi Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly you can change to a wired network connec...

Page 40: ...for instructions 1 Do one of the following Windows Uninstall your product software OS X Go to the next step 2 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi feat...

Page 41: ... screen 2 Press the down arrow button select Disable Wi Fi and press the OK button 3 Press the up arrow button to disable Wi Fi 4 Press the OK button when complete Parent topic Changing or Updating Network Connections ...

Page 42: ...ting PDL Page Description Language Settings Selecting Printer Language and Interface Settings Installing the Epson Universal Print Driver Windows The Epson Universal Print Driver supports multiple printer languages such as PCL and ESC P R and can be installed on a Windows computer Note Make sure your product is turned on and connected to the same network as your computer before installing the prin...

Page 43: ...Yes Network connection and click OK Note Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6 Leave this option deselected to set the printer language to ESC P R You can change this setting later as needed ...

Page 44: ...wing If you are installing one product make sure Add EPSON Universal Print Driver is selected and continue with the next step If you are installing more than one product select Add found printers and go to step 9 Note You can customize and filter your product search results by clicking Display Settings ...

Page 45: ...ically 7 Select the product you want to install from the Found Printers list Note Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer 8 Click OK then skip the remaining steps 9 If you are installing more than one product select the products from the Found Printers list and click Add to Printer Folder ...

Page 46: ...ties Combo Package PS3 PostScript from epson com support wfm5194downloads 2 Double click the downloaded package 3 Click OK 4 Click Accept 5 Click Install 6 Click Next and follow the on screen instructions Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing Installing the PostScript PS3 Printer Software OS X If you did not install the standard Epson printer software you ne...

Page 47: ...PostScript printing using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the arrow buttons to select Menu and press the OK button You see a screen like this 2 Select System Administration and press the OK button Enter the administrator password if necessary 3 Select Univers...

Page 48: ... or PostScript printing PDL Print Configuration option Available settings Description Common Settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing Paper Type Various paper types Sets the default paper type for PCL or PostScript printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality Draft Sets the quality fo...

Page 49: ... Font Number 1 to 111 Selects the default font number for the default font source Pitch 0 44 to 99 99 cpi Selects the default font pitch if the font is scalable and fixed pitch availability depends on font source and number settings Height 4 00 to 999 75 pt Selects the default font height if the font is scalable and proportional availability depends on font source and number settings Symbol Set Va...

Page 50: ...ing Binary On Off Enable when printing files that contain binary images available when the product is connected to the network Allows you to print binary images even if the driver is set to ASCII PDF Page Size Various sizes Selects the paper size when printing a PDF file If Auto is selected the paper size is determined based on the size of the first page Parent topic Selecting PDL Page Description...

Page 51: ... necessary 3 Select Printer Settings You see a screen like this 4 Select the Printing Language and other settings you want to use Printer Language and Interface Options Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing Printer Language and Interface Options Select the settings you want to use ...

Page 52: ...n from a computer using the PCL or PostScript driver This setting is necessary to avoid endless USB communication Printing Language Auto Select the language for the USB or network interface PCL PS3 PDF PC Connection via USB Enable Select whether to allow USB communication with the product Disable Parent topic Selecting Printer Language and Interface Settings ...

Page 53: ...ng Paper or Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Available Epson Papers Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Installing and Enabling the Optional Second Paper Cassette Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes 1 Close the paper stopper and out...

Page 54: ...54 2 Pull out the paper cassette 3 Slide the edge guides outward ...

Page 55: ...55 Note If you are using legal size paper or larger squeeze the tab and extend the paper cassette 4 Slide the edge guide to your paper size ...

Page 56: ... loaded against the edge guide and not sticking out from the end of the cassette 6 Slide the edge guides against the paper but not too tightly Note Make sure the paper fits beneath the top edges of the guides Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette ...

Page 57: ...paper may slide forward slightly as you insert the cassette This is normal 8 When prompted by the product s LCD screen select the size and type of the paper you just loaded and press the OK button 9 Extend the output tray and open the paper stopper ...

Page 58: ... top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper or Envelopes in the Rear Paper Feed Slot Loading Paper or Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types a...

Page 59: ...er support for the rear paper feed slot 3 Flip the feeder guard forward then slide the edge guides outward 4 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges ...

Page 60: ...irst in the center of the tray Caution To prevent paper feeding problems make sure you do not load too much paper in the slot Note You can load one sheet of binder paper with holes on one of the long edges as shown Do not select automatic 2 sided printing for this type of paper ...

Page 61: ... too tightly 7 Select the size and type of paper you just loaded in the Paper Setup menu Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side faceup Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guides ...

Page 62: ...oading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Documents in the Cassette Paper Loading Capacity Paper type Loading capacity paper cassette Loading capacity rear paper feed slot Plain paper Copy paper Letterhead Recycled paper Color paper Preprinted paper 250 sheets Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 80 sheets 250 sheets Legal 8 ...

Page 63: ...sentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided 20 sheets Envelopes 10 envelopes Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one ca...

Page 64: ...ches 216 279 mm S041257 S042180 50 100 Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S041568 50 Epson Ultra Premium Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041341 50 Parent topic Loading Paper Selecting the Paper Settings for Each Source Control Panel You can change the default paper size and paper type for each source using the control panel...

Page 65: ...or this paper Select this Paper Type setting Plain paper Epson Bright White Paper Epson Presentation Paper Matte Plain Paper Letterhead paper Letterhead Recycled paper Recycled Color paper Color Preprinted paper Preprinted Envelopes Envelope Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer P...

Page 66: ...Paper Matte Premium Presentation Paper Matte Cardstock up to 68 lb 256 g m2 Card Stock Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator As an administrator you can adjust default paper sett...

Page 67: ...ess the up or down arrow buttons select Menu and press the OK button 2 Press the down arrow button select System Administration and press the OK button Enter the administrator password if necessary You see this screen 3 Select Printer Settings and press the OK button 4 Select Paper Source Settings and press the OK button You see a screen like this 5 Select the paper source options you want to use ...

Page 68: ...atically print on paper from any source containing paper that matches your paper settings Rear Paper Feed Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Paper Type Notice Parent topic Selecting the Paper Source Settings Administrator Selecting Universal Print Settings You can cha...

Page 69: ... When you are finished press the Back button to return to the Home screen Universal Print Settings Options Parent topic Selecting Default Paper Settings Administrator Universal Print Settings Options Select the universal print settings you want to use Universal Print Settings option Available settings Description Top Offset Adjust the top or left margin Left Offset ...

Page 70: ...kip Blank Page On Select On to skip blank pages automatically Off PDL Configuration Common Settings Selects the settings for printing with PCL and PostScript Page Description Language drivers PCL Menu PS3 Menu Parent topic Selecting Universal Print Settings Installing and Enabling the Optional Second Paper Cassette Follow these instructions to add the optional paper cassette to your product Instal...

Page 71: ...efully lift the product as shown then gently lower it onto the paper cassette Make sure the connectors and pins align correctly 4 Reconnect the power cord and other connection cables and plug in the product 5 Turn on the product Parent topic Installing and Enabling the Optional Second Paper Cassette Enabling the Optional Paper Cassette Windows You need to enable the optional paper cassette unit be...

Page 72: ...ies Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name and select Printer properties Windows 7 Click and select Devices and Printers Right click your printer name and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click your printer name and ...

Page 73: ...aper cassette is now enabled Parent topic Installing and Enabling the Optional Second Paper Cassette Related tasks Synchronizing Printer Settings Epson Universal Print Driver Windows Enabling the Optional Paper Cassette PostScript Printer Software Windows Enabling the Optional Paper Cassette OS X You need to enable the optional paper cassette unit before you can use it with the printer software ...

Page 74: ...int Scan or Printers Scanners select your product and select Options Supplies 3 Select Driver or Options You see a screen like this 4 Select the optional cassette unit installed for the Lower Cassette setting 5 Click OK The optional paper cassette is now enabled Parent topic Installing and Enabling the Optional Second Paper Cassette Related tasks Enabling the Optional Paper Cassette PostScript Pri...

Page 75: ...Printing with the PostScript PS3 Printer Software Windows Printing with the PostScript PS3 Printer Software OS X Cancelling Printing Using a Product Button Printing with Windows You can print with your product using any Windows application as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Opt...

Page 76: ...ct your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 For the Paper Source setting select where you loaded the paper you want to print on 5 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting t...

Page 77: ...nt multiple copies and arrange their print order select the Copies options 12 To preview your job before printing select Print Preview 13 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 14 To reduce noise during printing when you select Plain Paper Bright White Paper select On in the Quiet Mode menu Paper Source Options Windows P...

Page 78: ...aper Standard For everyday text and image printing High For photos and graphics with high print quality Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout...

Page 79: ...uct over a network 1 Select one of the following options for 2 Sided Printing Auto Long edge binding to print your double sided print job by automatically flipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge 2 Click the Settings button ...

Page 80: ...80 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 81: ...Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your double side...

Page 82: ...ng Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the ...

Page 83: ...age to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 To add the following features click the ...

Page 84: ...he Additional Settings options to customize your print Image Options and Additional Settings Windows Header Footer Settings Windows Parent topic Printing with Windows Related tasks Selecting Double sided Printing Settings Windows Printing Your Document or Photo Windows Image Options and Additional Settings Windows You can select any of the Image Options and Additional Settings to customize your pr...

Page 85: ...ers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on ...

Page 86: ...dows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab ...

Page 87: ...ing Presets on the left 2 Place your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets ...

Page 88: ...ttings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 89: ...lick OK to close the Extended Settings window 7 Click OK to close the printer software window Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings ...

Page 90: ...ings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings ...

Page 91: ... them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer s...

Page 92: ...ge you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select ...

Page 93: ...e feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings ...

Page 94: ...or the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Sh...

Page 95: ...ote The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 96: ... check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings ...

Page 97: ...s OS X Selecting Double sided Printing Settings OS X Paper Source Options OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source Auto Select Automatically selects the paper source based on the selected paper size Cassette 1 Selects the paper in cassette 1 as the paper source Cassette 2 Selects the paper in cassette 2 as the paper sourc...

Page 98: ...indow Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduc...

Page 99: ...nu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X Selecting Double sided Printing Settings OS X You can print on both sides of the paper by se...

Page 100: ...options 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 3 If necessary customize the Adjustments settings as instructed on the screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided ...

Page 101: ...f the paper Adjustments Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings OS X Managing Color OS X You can adjust the Color Matching settings to fine tune ...

Page 102: ...lorSync pop up menu in the print window EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management Parent topic Managing Color OS X Selecting Printing Preferences OS X You can select printing preferences that apply to all the print jobs you send to your product 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax Print Sc...

Page 103: ...elect from these settings on the Options or Driver tab Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed High Speed Printing Speeds up printing but may reduce print quality ...

Page 104: ...ared printing pool Lower Cassette Specifies whether the optional cassette is present Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status OS X Parent topic Printing with OS X Checking Print Status OS X During printing you can view th...

Page 105: ...inting with the Epson Universal Print Driver Windows You can print with the Epson Universal Print Driver using any Windows printing program as described in these sections Synchronizing Printer Settings Epson Universal Print Driver Windows Selecting Basic Print Settings Epson Universal Print Driver Windows Selecting Additional Layout and Print Options Epson Universal Print Driver Windows Selecting ...

Page 106: ...inters Right click EPSON Universal Print Driver and select Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows Vista Click and sel...

Page 107: ...le optional equipment such as an optional cassette unit The product s settings and other information appears in the Current Printer Information area 4 Click OK Parent topic Printing with the Epson Universal Print Driver Windows Related tasks Enabling the Optional Paper Cassette Windows Enabling the Optional Paper Cassette PostScript Printer Software Windows ...

Page 108: ...mmand in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select EPSON Universal Print Driver as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings wi...

Page 109: ...ng that matches the print quality you want to use 9 To print on both sides of the paper select one of the 2 Sided Printing settings 10 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 11 To print multiple copies and arrange their print order select the Copies optio...

Page 110: ...nted document or photo select the Reduce Enlarge Document checkbox and select one of these sizing options Select the Fit to Page option to size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom ...

Page 111: ...utton to customize the text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job on the product s control panel Note Confidential print jobs are cleared from the product s memory afte...

Page 112: ...t a nozzle check pattern to check for clogged nozzles Head Cleaning lets you clean the print head Network printer search lets you search for and connect to a product on the network Job Arranger Lite lets you save your print job as a project that can be modified and combined with other print jobs Extended Settings lets you change a variety of print settings Print Queue displays all the print jobs i...

Page 113: ...ows Related concepts Print Head Nozzle Check Print Head Cleaning Extended Settings Epson Universal Print Driver Windows You can select from these settings on the Extended Settings window Printer Control Language Lets you select the printer control language Graphics Mode Lets you select the mode by which to output PDL commands to the product TrueType Font Lets you select how you want to print TrueT...

Page 114: ...er Deselect this checkbox to use the product to collate your print jobs instead This setting is automatically enabled if there is not enough memory on the product to collate your print job Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Parent topic Selecting Maintenance Options Epson Universal Print Driver Windows Selec...

Page 115: ...und right click EPSON Universal Print Driver and select Printing Preferences Windows XP Click Start and select Printers and Faxes Right click EPSON Universal Print Driver and select Printing Preferences You see the printer settings window Note For more information about a setting right click it and select Help 2 Select the print settings you want to use as defaults in all your Windows programs 3 C...

Page 116: ... Universal Print Driver and select Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows Vista Click and select Control Panel Click ...

Page 117: ... Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Epson Universal Print Driver Locked Setting Options Parent topic Printing with the Epson Universal Print Driver Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings ...

Page 118: ...of 4 pages on one sheet of paper Parent topic Locking Printer Settings Epson Universal Print Driver Windows Adding Network Printers Epson Universal Print Driver Windows You can use the Epson Universal Print Driver to find and add network printers 1 Do one of the following Windows 10 Right click and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Drive...

Page 119: ...select Printers and Faxes Right click EPSON Universal Print Driver and select Properties 2 Click the Optional Settings tab You see this window 3 Click Network printer search 4 When you see the search results select Add found printers ...

Page 120: ...dd 6 Click Add to Printer Folder The selected printer or printers appear in the lower section of the screen 7 Select the checkbox next to the product you want to make your default printer if necessary 8 Click OK Parent topic Printing with the Epson Universal Print Driver Windows ...

Page 121: ...t topic Printing from a Computer Enabling the Optional Paper Cassette PostScript Printer Software Windows If you installed the optional paper cassette unit you need to enable it before you can use it with the PS3 printer software 1 Do one of the following Windows 10 Right click and select Control Panel Hardware and Sound Devices and Printers Right click your product name and select Printer propert...

Page 122: ... Lower Cassette Unit setting 4 Click OK The optional paper cassette is now enabled Parent topic Printing with the PostScript PS3 Printer Software Windows Related tasks Enabling the Optional Paper Cassette Windows Synchronizing Printer Settings Epson Universal Print Driver Windows ...

Page 123: ...creen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use and then click the Preferences button You see the Layout tab of your printer settings window 4 Select the orientation of your document 5 To print on both sides of the paper select one of the Print on Both Sides settings 6 ...

Page 124: ... see this window 10 Select the Paper Source that matches where you loaded the paper you want to print on 11 Select Plain as the Media setting Note The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inches 210 297 mm Letter 8 5 11 inches 216 279 mm No 10 4 1 9 5 inches 105 241 mm Parent topic Printing with the PostScript PS3 Printer Software ...

Page 125: ...o use 3 Adjust the Scaling setting to reduce or enlarge your document or photo by a specific percentage 4 Adjust the Pages Per Sheet Layout setting to change the order of multiple pages on a single sheet of paper when you have adjusted the Pages Per Sheet setting on the Layout tab 5 Adjust the Booklet Binding Edge setting to change the orientation of your printed booklet 6 Expand the PostScript Op...

Page 126: ...ntrol Panel Hardware and Sound Devices and Printers Right click your product name and select Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name and select Print Preferences Windows 7 Click and select Devices and Printers Right click your product name and select Printing Preferences Windows Vista ...

Page 127: ...h the PostScript PS3 Printer Software Windows Printing with the PostScript PS3 Printer Software OS X You can print with the PostScript PS3 printer software using any OS X printing program as described in these sections Note The PostScript printer software supports products that are connected via Ethernet If your product is connected via USB you will need to install the standard Epson printer softw...

Page 128: ...stScript Printer Software OS X Printing Your Document or Photo PostScript Printer Software OS X Parent topic Printing from a Computer Enabling the Optional Paper Cassette PostScript Printer Software OS X If you installed the optional paper cassette unit you need to enable it before you can use it with the PS3 printer software 1 In the Apple menu or the Dock select System Preferences 2 Select Print...

Page 129: ...ipt Printer Software OS X Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary ...

Page 130: ...The print window may look different depending on the version of OS X and the application you are using 5 Select the Two Sided Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 131: ...inting They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Paper Feed from the pop up menu You see these settings 9 Select All Pages From or First Page From and select the paper source you want to print from ...

Page 132: ...Features from the pop up menu You see these settings 11 Select Plain as the MediaType setting Note The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inches 210 297 mm ...

Page 133: ... Your Document or Photo PostScript Printer Software OS X Selecting Page Setup Settings PostScript Printer Software OS X Depending on your application you may be able to select the paper size and orientation settings from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from t...

Page 134: ...print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To print on both sides of the page select one of the Two Sided settings To invert or flip the printed image ...

Page 135: ...int pop up menu To adjust the order in which pages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing with the PostScript PS3 Printer Software OS X Managing Color PostScript Printer Software OS X You can a...

Page 136: ...tch image colors select ColorSync Select one of the available Profile options to change the active color profile To use the product s default color matching select In printer Parent topic Printing with the PostScript PS3 Printer Software OS X Printing Your Document or Photo PostScript Printer Software OS X Once you have selected your print settings you are ready to print ...

Page 137: ...er Software OS X Parent topic Printing with the PostScript PS3 Printer Software OS X Checking Print Status PostScript Printer Software OS X During printing you can view the progress of your print job control printing and check ink status 1 Click the printer icon when it appears in the Dock ...

Page 138: ...me a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo PostScript Printer Software OS X Cancelling Printing Using a Product Button If you need to cancel printing press the Stop button on your product Parent...

Page 139: ... Box Check Status of the Ink Cartridge and Maintenance Box Your product and its software will let you know when the ink cartridge is low or expended or when the maintenance box needs to be replaced Note When using the Epson Universal Print Driver or PostScript PS3 printer software with the product you can check ink cartridge and maintenance box status by using the printer buttons or the utilities ...

Page 140: ...ing the Ink Cartridge Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop double click the product icon in the Windows taskbar and click D...

Page 141: ...reen Note If the cartridge installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 142: ...der alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Status of the Ink Cartridge and Maintenance Box Related tasks Checking Cartridge Status on the LCD Screen ...

Page 143: ...n check the status of your ink cartridge and maintenance box using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window ...

Page 144: ...the nearest one call 800 GO EPSON 800 463 7766 Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridge included with the printer is designed for printer setup and not for resale After some ink is used for charging the rest is available for printing Yield...

Page 145: ...emoving the old one Caution Leave your old cartridge in the printer until you are ready to replace it to prevent the print head nozzles from drying out Do not open the ink cartridge package until you are ready to install the ink The cartridge is vacuum packed to maintain reliability 1 Turn on your product 2 If the ink cartridge is low or expended a message appears on your product and on your compu...

Page 146: ...refully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children ...

Page 147: ...on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 6 Gently shake the ink cartridge horizontally for about five seconds as shown Caution Do not remove any labels or seals or ink will leak ...

Page 148: ...ssage on the LCD screen press the OK button to check if it installed correctly Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the labe...

Page 149: ...x that has been removed and left uninstalled for more than a week Keep the maintenance box away from direct sunlight 1 Make sure the product is not printing 2 Remove the new maintenance box from its package Caution Do not touch the green chip on the maintenance box 3 Press the buttons on the sides of the rear cover and remove it ...

Page 150: ... gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink 5 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully 6 Insert the new maintenance box into the holder and push it all t...

Page 151: ...151 7 Press the buttons on the sides of the rear cover and reattach it Parent topic Replacing the Ink Cartridge and Maintenance Box ...

Page 152: ...enance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink cartridge is expended and may not be able to clean it when...

Page 153: ...uct 1 Make sure plain paper is loaded in Cassette 1 2 Press the up or down arrow buttons select Menu and press the OK button 3 Press the down arrow button select Maintenance and press the OK button You see this screen 4 Select Print Head Nozzle Check You see a screen like this 5 Press the up arrow button The nozzle pattern prints ...

Page 154: ...the lines Print head is clean Print head needs cleaning 7 Do one of the following If there are no gaps press the down arrow button select Finish and press the OK button If there are gaps or the pattern is faint select Clean the print head and press the OK button ...

Page 155: ...rint Head Using the Product Control Panel Removing and Installing the Ink Cartridge Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the prod...

Page 156: ...156 You see a window like this 5 Click Print ...

Page 157: ...attern to see if there are gaps in the lines Print head is clean Print head needs cleaning 7 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check ...

Page 158: ...uct Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing the Ink Cartridge Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make sure plain paper is loaded in Cassette 1 2 Press the up or down arrow buttons select Menu and press the OK bu...

Page 159: ...ged and needs to be replaced Parent topic Print Head Cleaning Related tasks Removing and Installing the Ink Cartridge Cleaning the Print Head Using a Computer Utility Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen 2 Lo...

Page 160: ...e Note Do not open the front cover during the cleaning cycle Caution Never turn off the product during a cleaning cycle or you may damage it 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print ...

Page 161: ...If there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times leave the product turned on and wait at least 6 hours Then try cleaning the print head again If quality still does not improve the ink cartridge may be old or damaged and needs to be replaced ...

Page 162: ...ng the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the touch panel on your product 1 Make sure plain paper is loaded in Cassette 1 2 Press the up or down arrow buttons select Menu and press the OK button 3 Press the down arrow button select Maintenance and press the OK button 4 P...

Page 163: ... and press the OK button 8 After you have selected the number for all the sets press the OK button Parent topic Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product ic...

Page 164: ...ach set After choosing a pattern number click Next If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment ...

Page 165: ...press the OK button 3 Press the down arrow button select Maintenance and press the OK button You see this screen 4 Press the down arrow button select Paper Guide Cleaning and press the OK button 5 Select the cassette or rear paper feed and press the OK button 6 Press the up arrow button 7 Check the back of the ejected paper to see if it is clean 8 Repeat as necessary until the paper comes out clea...

Page 166: ...ff the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Clean the paper cassette or cassettes using a soft brush 6 Clean the outer case with a soft cloth dampened with a mild detergent Note Close the rear paper feed slot and output tray when you are not using the product Parent topic Cleaning and Transporting the Product Transporting Your...

Page 167: ...he product 5 Close the rear paper feeder and the output tray 6 Place the product in its original packing materials if possible or use equivalent materials with cushioning around the product Make sure the box adequately protects the product control panel Keep the product level during transportation If print quality has declined when you print again clean and align the print head Parent topic Cleani...

Page 168: ...te for free updates to your product software Visit the driver download site at U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar On the Maintenance tab in the printer settings window You...

Page 169: ...ridge Memory full The size of the print job is too large Lower the print quality or resolution change the format setting or reduce the number of images or fonts in the print job Invalid IP address and subnet mask There is a problem with the network connection to your product Recovery mode An error has occurred during firmware updating Connect your product using a USB cable and try downloading the ...

Page 170: ...es connected to your product 2 Make sure plain paper is loaded in Cassette 1 3 Press the up or down arrow buttons select Menu and press the OK button 4 Press the down arrow button select Maintenance and press the OK button You see this screen 5 Select Print Head Nozzle Check You see a screen like this 6 Press the up arrow button The nozzle pattern prints ...

Page 171: ...Epson Parent topic Solving Problems Related concepts Print Head Cleaning Print Head Alignment Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all Note This setting can be locked by an...

Page 172: ...arent topic Solving Problems Noise After Ink Installation If you hear noises from your product after installing the ink cartridge try these solutions The first time you install the ink cartridge the product must charge its print head Wait until charging finishes before you turn off the product or it may charge improperly and use excess ink the next time you turn it on Your product is finished char...

Page 173: ...ror message or your software does not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your...

Page 174: ...r access point Check to see if access restrictions such as MAC address filtering are set on the router or access point If access restrictions are set add your product s MAC address to your router s address list To obtain your product s MAC address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or ...

Page 175: ...uct is not connected to a guest network If necessary reinstall your product software and try running EpsonNet Setup again 1 Reset your product s network settings to their factory defaults 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connec...

Page 176: ...on your LCD screen make sure your product software was installed correctly If necessary reinstall your software Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 ...

Page 177: ... Fi Protected Setup WPS and the Wi Fi icon does not appear on your product s LCD screen make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing If the link LED is off try the following Make sure...

Page 178: ... cassette or rear feed slot Be sure to insert the paper cassette all the way into your product If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it Do not load more than the recommended number of sheets Make sure your paper meets the specifications for your product If paper jams when you print on both sides of the paper try loading fewer sheets For bes...

Page 179: ...oading Capacity Paper Specifications Related topics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product follow the steps here to clear the jam 1 Cancel the print job from your computer if necessary 2 Open the front cover ...

Page 180: ... the output tray carefully remove it 6 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Rear Cover ...

Page 181: ...81 Paper Jam Problems in the Cassette If paper has jammed in the cassette follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Close the output tray 3 Pull out the paper cassette ...

Page 182: ...182 4 Carefully remove any paper jammed inside the product 5 Carefully follow all paper loading instructions and reload the paper 6 Keep the cassette flat as you gently insert it ...

Page 183: ... Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Rear Cover Paper Jam Problems in the Duplexer Rear Cover If paper has jammed in the duplexer follow the steps here to clear the jam 1 Cancel the print job from your computer if necessary 2 Press the buttons on the sides of the rear cover and remove it 3 Carefully remove any jammed paper ...

Page 184: ... as you reattach it 6 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems Inside the Product ...

Page 185: ...asks Cancelling Printing Using a Product Button Related topics Loading Paper Solving PCL PostScript Problems Check these sections if you have problems with the PCL or PostScript printer software Nothing Prints Using the PCL Postscript Printer Software Settings Are Missing from the PCL or PostScript Printer Software Parent topic Solving Problems Nothing Prints Using the PCL Postscript Printer Softw...

Page 186: ... printer software see the sections covering that software in this manual Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on Make sure any interface cables are connected securely at both ends If you connected your product t...

Page 187: ...re if necessary and Printers and Faxes 2 Right click your product name select Printing Preferences and select your product name again if necessary 3 Click the Maintenance tab 4 Click the Monitoring Preferences button 5 Click the checkbox for the option that adds the shortcut icon to the taskbar 6 Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Prin...

Page 188: ...g Make sure the ink drying time has not been increased for double sided printing Windows Click the Maintenance or Utility tab select Extended Settings or Speed and Progress and select the following settings Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Paper Type Settings Control Panel Windows System Requirem...

Page 189: ...t the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing p...

Page 190: ...ion in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure any cables are securely connected at bo...

Page 191: ...cting Basic Print Settings OS X Selecting Printing Preferences OS X Slanted Printout If your printouts are slanted try these solutions Slide the edge guides against the edges of the paper Select a higher print quality setting in your printer software Turn off any high speed settings in your product software Align the print head Make sure the product is not printing while tilted or at an angle Pare...

Page 192: ...paper correctly for your product Turn off any high speed settings in your product software Align the print head You may need to replace the ink cartridge Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Type Settings Control Panel Related tasks Selecting Additional Layout and Print Options Windows...

Page 193: ...one side of a sheet will contain a lighter image or text print that side first Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Clean the paper path Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Pare...

Page 194: ...oduct Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Type Settings Control Panel Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Cleaning the Paper Guide Related topics Loading Paper Replacing the Ink Cartridge an...

Page 195: ...to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Pri...

Page 196: ...the uninstallation Windows 8 x Navigate to the Apps screen and select Control Panel Programs Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Continue In the next window select your product if necessary and click OK Then follow any on screen instructions Windows other versions Click or S...

Page 197: ...on your Mac 4 Double click the Uninstaller icon 5 Select the checkbox for each software program you want to uninstall 6 Click Uninstall 7 Follow the on screen instructions to uninstall the software 8 Reinstall your product software Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the re...

Page 198: ...onday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 2567 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com ink3 U S sales or epson ca Canadian sa...

Page 199: ...ations Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications PostScript Fonts PCL Fonts Symbol Sets Windows System Requirements To use your product and its software your computer should use one of these Microsoft operatin...

Page 200: ...these operating systems OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufactu...

Page 201: ...102 181 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper and paper distributed by Epson Weight Plain paper 17 lb 64 g m2 to 24 lb 90 g m2 Thick paper 25 lb 91 g m2 to 68 lb 256 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain bond paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing b...

Page 202: ...202 Single sheets 1 Top bottom sides 0 12 inch 3 0 mm minimum 2 Reduced print quality area top 1 77 inches 45 0 mm minimum 3 Reduced print quality area bottom 1 97 inches 50 0 mm minimum Envelopes ...

Page 203: ...fter some ink is used for charging the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Black Cartridge life Opened package 6 months Unopened package do not use if the date on the package h...

Page 204: ...cifications Electrical Specifications Power supply rating 100 to 240 V 220 to 240 V Rated frequency range 50 to 60 Hz Rated current 100 to 240 V 0 8 to 0 4 A 220 to 240 V 0 4 A Power consumption 100 to 120 V with USB connection Printing Approx 25 W ISO IEC24712 Ready mode Approx 6 2 W Sleep mode Approx 2 3 W Power off mode Approx 0 4 W Power consumption 200 to 240 V with USB connection Printing Ap...

Page 205: ...perating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Parent topic Technical Specifications Network Interface Specifications Wi Fi Standards IEEE 802 11 b g n Security WPA2 PSK AES complies with WPA2 standards with support for WPA WPA2 Personal WPA2 Enterprise WEP 64 128 bit Frequency band 2 4 G...

Page 206: ...f radio interference IEEE802 3az Energy Efficient Ethernet the connected device should comply with IEEE802 3az standards Communication mode Auto 10Mbps Full duplex 10Mbps Half duplex 100Mbps Full duplex 100Mbps Half duplex Connector RJ 45 Security Protocol IEEE802 1X connected device must be IEEE802 1X compliant IPsec IP Filtering SSL TLS HTTPS Server Client or IPPS SNMPv3 Parent topic Technical S...

Page 207: ...old Italic Courier Letter Gothic Medium Bold Italic Letter Gothic Nimbus Mono PS Regular Bold Oblique Bold Oblique Courier PS Nimbus Roman No4 Medium Bold Italic Bold Italic CG Times URW Classico Medium Bold Italic Bold Italic CG Omega URW Coronet Coronet URW Clarendon Condensed Clarendon Condensed URW Classic Sans Medium Bold Italic Bold Italic Univers URW Classic Sans Condensed Medium Bold Itali...

Page 208: ...an Medium Bold Italic Bold Italic Times URW Chancery Medium Italic ITC Zapf Chancery Italic Symbol Symbol URW Dingbats Wingdings Dingbats ITC Zapf Dingbats Standard Symbol SymbolPS Parent topic Technical Specifications PCL Fonts Scalable Fonts Font name Family HP equivalent Symbol set Nimbus Mono Medium Bold Italic Bold Italic Courier 1 Letter Gothic Regular Bold Italic Letter Gothic 1 Nimbus Mono...

Page 209: ...lgiers Medium Extra Bold Albertus 3 NimbusSansNo2 Medium Bold Italic Bold Italic Arial 3 Nimbus Roman No9 Medium Bold Italic Bold Italic Times New 3 Nimbus Sans Medium Bold Oblique Bold Oblique Helvetica 3 Nimbus Sans Narrow Medium Bold Oblique Bold Oblique Helvetica Narrow 3 Palladio Roman Bold Italic Bold Italic Palatino 3 URW Gothic Book Demi Book Oblique Demi Oblique ITC Avant Garde 3 URW Book...

Page 210: ... Miryam 7 URW Koufi Medium Bold Koufi 8 URW Naskh Medium Bold Naskh 8 URW Ryadh Medium Bold Ryadh 8 Bitmap Font Line Printer Symbol set 9 OCR Barcode Bitmap Font PCL5 Mode Only Font name Family Symbol set OCR A 10 OCR B 11 Code 39 9 37cpi 4 68cpi 12 EAN UPC Medium Bold 13 Note Depending on the print density or quality and color of the paper the OCR Barcode Bitmap fonts may not be readable Print a ...

Page 211: ...ms or if you use older software that cannot control fonts refer to these tables for details on the symbol sets When you consider which font to use also consider which symbol set to combine with the font Available symbol sets vary depending on the mode and font you choose PCL5 Mode Symbol Sets Symbol set name Attribu te Font classification 1 2 3 4 5 6 7 8 9 10 11 12 13 ISO 60 Danish Nor wegian 0D R...

Page 212: ...ISO 29 German 1G Legal 1U ISO 8859 2 Latin 2 2N ISO 8859 4 Latin 4 4N ISO 17 Spanish 2S Roman 9 4U PS Math 5M ISO 8859 9 Latin 5 5N Windows 3 1 Latin 5 5T Microsoft Publishing 6J Ventura Math 6M ISO 8859 10 Latin 6 6N DeskTop 7J Math 8 8M Roman 8 8U Windows 3 1 Latin 2 9E Pc1004 9J ...

Page 213: ...ISO 8859 15 Latin 9 9N PC 8 Turkish 9T Windows 3 0 Latin 1 9U PS Text 10J PC 8 Code Page 437 10U PC 8 D N Danish Nor wegian 11U MC Text 12J PC 850 Multilingual 12U Ventura Internationa l 13J PcEur858 13U Ventura US 14J Pi Font 15U PC852 Latin 2 17U Unicode 3 0 18N Windows Baltic 19L ...

Page 214: ...13 Windows 3 1 Latin Arabic 19U PC 755 26U PC 866 Cyrillic 3R Greek8 8G Windows Greek 9G Windows Cyrillic 9R PC 851 Greek 10G ISO 8859 5 Cyrillic 10N PC 8 Greek 12G ISO 8859 7 Greek 12N PC 866 UKR 14R Hebrew7 0H ISO 8859 8 Hebrew 7H Hebrew8 8H PC 862 Hebrew 15H PC 862 Hebrew 15Q ...

Page 215: ...PC 864 Arabic 10V Wingdings 579L Symbol 19M ZapfDingba ts 14L OCR A 0O OCR B 1O OCR B Extension 3Q Code3 9 0Y EAN UPC 8Y PCL6 Mode Symbol Sets Symbol set name Attribute Font classification 1 2 3 4 5 6 7 8 9 ISO Norwegian 4 ISO Italian 9 ISO 8859 1 Latin 1 14 ISO Swedish 19 ASCII 21 ISO United Kingdom 37 ...

Page 216: ...gal 53 ISO 8859 2 Latin 2 78 ISO Spanish 83 Roman 9 149 PS Math 173 ISO 8859 9 Latin 5 174 Windows 3 1 Latin 5 180 Microsoft Publishing 202 ISO 8859 10 Latin 6 206 DeskTop 234 Math 8 269 Roman 8 277 Windows 3 1 Latin 2 293 Pc1004 298 ISO 8859 15 Latin 9 302 PC Turkish 308 Windows 3 0 309 PS Text 330 ...

Page 217: ...3 MC Text 394 PC 850 405 PcEur858 437 Pi Font 501 PC852 565 Unicode 3 0 590 WBALT 620 Windows 3 1 Latin 1 629 PC 755 853 Wingdings 18540 Symbol 621 ZapfDingbats 460 PC 866 Cyrillic 114 Greek8 263 Windows Greek 295 Windows Cyrillic 306 PC 851 Greek 327 ISO 8859 5 Cyrillic 334 PC 8 Greek 391 ...

Page 218: ...ttribute Font classification 1 2 3 4 5 6 7 8 9 ISO 8859 7 Greek 398 PC 866 UKR 466 Hebrew7 8 ISO 8859 8 Hebrew 232 Hebrew8 264 PC 862 Hebrew 488 Arabic8 278 HPWARA 310 PC 864 Arabic 342 Parent topic Technical Specifications ...

Page 219: ... instructions marked on the printer Use only the type of power source indicated on the printer s label Use only the power cord that comes with the printer Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the printer near a wall outlet where the plug can be easily unplugged Avoid plugging the printer into an outlet on the same circuit as a photo copier...

Page 220: ...ct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Do not touch the flat white cable inside the printer Do not move the print head by hand this may damage the printer Do not spill liquid on the printer Do not use aerosol products that contain flammable gases inside or around the printer Doing so may cause fire Except as specifically explain...

Page 221: ...the cartridge when removing it from the packaging Do not touch the green IC chip on the side of the cartridge This may prevent normal operation Do not shake cartridges after opening their packages this can cause them to leak If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the product Note that there is a valve in t...

Page 222: ...a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no g...

Page 223: ...egistered in the U S and other countries Google is a registered trademark and AndroidTM ChromebookTM Google ChromeTM Google Cloud PrintTM and Google PlayTM are trademarks of Google Inc Wi Fi Direct is a registered trademark of Wi Fi Alliance General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and a...

Page 224: ...ls Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic Notices libTIFF Software Acknowledgment Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that I the above copyright notices and this perm...

Page 225: ...me people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter in...

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