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Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
1.
Load a few sheets of plain paper in the product.
2.
Press the up or down arrow buttons, select
Menu
, and press the
OK
button.
3.
Press the down arrow button, select
Maintenance
, and press the
OK
button.
You see this screen:
4.
Press the down arrow button, select
Paper Guide Cleaning
, and press the
OK
button.
5.
Select the cassette or rear paper feed and press the
OK
button.
6.
Press the up arrow button.
7.
Check the back of the ejected paper to see if it is clean.
8.
Repeat as necessary until the paper comes out clean.
Parent topic: