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Chapter 6 Troubleshooting
6
Even when slip paper is set, paper is fed and an error occurs
Slip LED does not turn off even though slip paper is removed
MICR cannot be read
Cause
Solution and reference
The paper being used does not match
the printer driver settings.
Check the printer driver settings.
Cause
Solution and reference
There are small pieces of paper in the
paper path.
Remove any small pieces of paper that are in the paper path (B in the illustra-
tion).
There is a sensor that detects paper in the paper path (circled in the illustra-
tion). The sensor enclosed by the dotted line is not available on some models.
Confirm that there are no small pieces of paper remaining in the paper path,
and then close all of the covers. If the Slip LED still does not stop flashing,
download the Slip Paper Sensor Adjustment Tool (Windows only), and adjust
the sensitivity of the Slip paper sensor (A in the illustration).
Cause
Solution and reference
The paper insertion position is not cor-
rect.
Push the paper fully against the right side.
The paper insertion direction is not cor-
rect.
Check the paper direction.
The paper is bent.
Use paper that is not curled, folded, curved, or wrinkled along the edges.
There is a device that emits magnetic
fields, such as a display, nearby.
Do not use this product near devices that emit magnetic fields.
The MICR head is dirty.
Perform MICR cleaning.
See
