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Epson SureColor P600 Series, User Manual

The Epson SureColor P600 Series is a high-quality printer designed to bring your creative visions to life. With its user-friendly interface, getting started is a breeze. To ensure a smooth setup experience, simply visit our website manualshive.com to download the free "Start Here" manual and unleash your artistic potential.

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Related references

Paper Jam Problems in the Sheet Feeder
Paper Jam Problems in the Front Manual Feed Tray
Paper Jam Problems - Thick Media
Paper Jam Problems - Roll Paper

Related tasks

Selecting the Paper Settings for Each Source - Control Panel
Selecting the Default Paper Setup Display and Error Notice Settings

Related topics

Loading Media

Solving Problems Printing from a Computer

Check these sections if you have problems while printing from your computer.

Note:

When printing using AirPrint, the available print settings are different from those covered in this

manual. See the Apple website for details.

Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Error After Cartridge Replacement
Printing is Slow

Parent topic:

Solving Problems

Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your product is turned on.

• Make sure any interface cables are connected securely at both ends.

• Make sure the interface specifications match the specifications for the printer and the computer.

• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,

connect your product directly to your computer instead of the hub.

• Run a product check to see if a test page prints. If the test page prints, check to see if your product

software is installed correctly.

• In Windows, make sure your product is selected as the default printer.

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Summary of Contents for SureColor P600 Series

Page 1: ...Epson SureColor P600 User s Guide ...

Page 2: ......

Page 3: ...r Setting from the Control Panel 21 Changing the Sleep Timer Setting from the Control Panel 22 Changing the Power Off Timer Setting Windows 22 Changing the Power Off Timer Setting OS X 23 Epson Connect Solutions for Smartphones Tablets and More 24 Using the Epson iPrint Mobile App 25 Using Epson Remote Print 25 Using AirPrint 26 Using Google Cloud Print 26 Setting Up Google Cloud Print on a Chrome...

Page 4: ... Capacity 57 Available Epson Papers 59 Borderless Paper Type Compatibility 65 Paper or Media Type Settings Product Software 66 Selecting the Paper Settings for Each Source Control Panel 68 Paper or Media Type Settings Control Panel 68 Selecting the Default Paper Setup Display and Error Notice Settings 70 Printing from a Computer 72 Printing with Windows 72 Selecting Basic Print Settings Windows 72...

Page 5: ...tions 101 Printing with OS X 102 Selecting Basic Print Settings OS X 102 Advanced Color Settings OS X 108 Output Resolution Settings OS X 110 Print Options OS X 110 Selecting Roll Paper Settings OS X 111 Selecting Paper Configuration Settings OS X 113 Advanced Media Control Options OS X 113 Selecting Print Layout Options OS X 114 Managing Color OS X 114 Color Matching Options OS X 115 Sizing Print...

Page 6: ...Type 137 Adjusting Print Quality 138 Print Head Maintenance 138 Print Head Nozzle Check 138 Checking the Nozzles Using the Product Control Panel 138 Checking the Nozzles Using a Computer Utility 140 Print Head Cleaning 142 Cleaning the Print Head Using the Product Control Panel 142 Cleaning the Print Head Using a Computer Utility 144 Print Head Alignment 146 Aligning the Print Head Using the Produ...

Page 7: ...der 170 Paper Jam Problems in the Front Manual Feed Tray 171 Paper Jam Problems Thick Media 172 Paper Jam Problems Roll Paper 174 Paper Ejection Problems 175 Solving Problems Printing from a Computer 176 Nothing Prints 176 Product Icon Does Not Appear in Windows Taskbar 177 Error After Cartridge Replacement 177 Printing is Slow 178 Solving Page Layout and Content Problems 179 Inverted Image 179 To...

Page 8: ...et Help 191 Technical Specifications 193 Windows System Requirements 193 OS X System Requirements 193 Paper Specifications 194 Printable Area Specifications 195 Ink Cartridge Specifications 200 Dimension Specifications 201 Electrical Specifications 201 Environmental Specifications 202 Interface Specifications 203 Network Interface Specifications 203 Safety and Approvals Specifications 203 Notices ...

Page 9: ...Trademarks 209 Copyright Notice 209 A Note Concerning Responsible Use of Copyrighted Materials 210 Default Delay Times for Power Management for Epson Products 210 Copyright Attribution 210 9 ...

Page 10: ......

Page 11: ...SureColor P600 User s Guide Welcome to the SureColor P600 User s Guide For a printable PDF copy of this guide click here 11 ...

Page 12: ...r Smartphones Tablets and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights The Touch Screen Adjusting Control Panel Position Changing Touch Screen Language Adjusting the Screen Brightness Parent topic Product Basics Control Panel Buttons and Lights 12 ...

Page 13: ... down arrow buttons Parent topic Using the Control Panel The Touch Screen 1 Status icons 2 Load Guide displays when no paper is loaded Media Setup displays when paper is loaded 3 Opens the ink cartridge menu 4 Changes the black ink type 5 Opens the networking menu 6 Opens the setup menu 7 Ejects paper 13 ...

Page 14: ...ted Matte Black ink is selected Ink is low Displays the status of the Ethernet connection Wired or wireless network connection has been established Wi Fi connection has been established The number of lit bars indicates the connection s signal strength Ad hoc connection has been established Wi Fi Direct mode connection has been established Simple AP mode connection has been established 14 ...

Page 15: ...s selected displays in Load Guide CD DVD setting is selected displays in Load Guide Roll Paper setting is selected displays in Load Guide Thick Paper setting is set to On Parent topic The Touch Screen Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access Raise or lower it to the desired angle as shown 15 ...

Page 16: ...n You see a screen like this 3 Select System Administration Enter the administrator password if necessary 4 Select Common Settings 5 Press the down arrow button and select Language 6 Select a language Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary 2 Press the setup button 16 ...

Page 17: ...ettings 5 Select LCD Brightness 6 Tap the left or right arrows to adjust the screen brightness 7 Select OK to exit Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics 17 ...

Page 18: ...Product Parts Front 1 Printer cover 2 Front cover 3 Output tray 4 Front manual feed tray 5 Control panel 6 Sheet feeder 7 Edge guide 8 Paper support and extensions 18 ...

Page 19: ...9 CD tray 10 Roll paper holders Parent topic Product Parts Locations Product Parts Inside 1 Ink cartridge cover 2 Ink pad 3 Print head Parent topic Product Parts Locations 19 ...

Page 20: ...rt and extension Parent topic Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time You can adjust the time period before power management but increasing the time reduces the product s energy efficiency 20 ...

Page 21: ...tting from the Control Panel You can use the product s control panel to change the time period before the printer turns off automatically 1 Press the home button if necessary 2 Press the setup button You see a screen like this 3 Select System Administration 4 Select Common Settings 5 Select Power Off Timer 6 Select the length of time after which you want the product to automatically turn off when ...

Page 22: ...n Settings 5 Select Sleep Timer 6 Select or to select the time period you want before the product goes to sleep Then select OK Parent topic The Power Off and Sleep Timers Changing the Power Off Timer Setting Windows You can use the printer software to change the time period before the printer turns off automatically 1 Access the Windows Desktop right click the product icon in the Windows taskbar a...

Page 23: ...etting click OK Parent topic The Power Off and Sleep Timers Changing the Power Off Timer Setting OS X You can use the printer software to change the time period before the printer turns off automatically 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Ut...

Page 24: ...ow Parent topic The Power Off and Sleep Timers Epson Connect Solutions for Smartphones Tablets and More You can print documents photos and web pages from your home or office You can use your smartphone tablet or computer Epson offers these solutions to print from anywhere Epson iPrint Mobile App and Epson Remote Print Using the Epson iPrint Mobile App Using Epson Remote Print Parent topic Product ...

Page 25: ...nect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software on your Windows computer or laptop you can print to an Epson Email enabled product anywhere in the world 1 Set up your product for network printing See the link below 2 Visit epson com connect to learn more about Remote Print and how to download the sof...

Page 26: ...g 4 Print from your device to your product Note For details see the AirPrint page on the Apple website Parent topic Product Basics Related topics Wi Fi or Wired Networking Loading Media Using Google Cloud Print With a Google Account you can print from your Apple or Android device to your Epson product You can also print from Chromebooks and the Google Chrome browser without drivers or cables Set u...

Page 27: ...k Finish printer registration to complete setup and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android device with Internet access Visit Epson Support for more information on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Setting Up Google Cloud Print on a Chromebook Parent t...

Page 28: ...in the address bar Skip to step 4 3 Click Add Device 4 Click the Register button that appears next to your product 5 Click Register on the confirmation screen Your product s LCD screen displays a confirmation message 6 Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page Your product is now linked to your Google Account and can be acce...

Page 29: ...up WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 29 ...

Page 30: ...el To install your product on a wireless network follow the instructions on the Start Here sheet and install the necessary software The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that yo...

Page 31: ...enter the wireless network name manually select Other Networks and select the Network SSID field Use the displayed keypad to enter your network name 6 Select the Password field and enter your wireless password using the displayed keypad Note The network name and password are case sensitive Be sure to correctly enter uppercase and lowercase letters and numeric or special characters Press or to move...

Page 32: ...ct should now be connected to the network Note If the WiFi connection symbol does not appear lit on the touch screen you may have selected the wrong network name or entered the password incorrectly Repeat these steps to try again Parent topic Wi Fi Infrastructure Mode Setup Wi Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requ...

Page 33: ...eer mode connection release the connection to your product from your computer or other device To enable peer to peer mode you must select it from the Web Config Utility under WiFi Network Settings Services Wi Fi Direct Enabling Wi Fi Direct Mode Parent topic Wi Fi or Wired Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and ...

Page 34: ...Direct Setup 5 Select Connection Setup 6 Select Change Password and select Yes Note If you have already connected devices or computers to your product via Wi Fi Direct they are disconnected when you change the password 7 Enter your new Wi Fi Direct password 34 ...

Page 35: ... down to view the SSID Wi Fi network name and password 10 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD screen then enter the password shown 11 Press the home button to exit You see either an AP or Direct connection symbol on the LCD screen and should be able to print directly to your product from your computer or device Note If the AP or Direct co...

Page 36: ...are button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router or access point you can use Wi Fi Protected Setup WPS to connect your product to the network 1 Press the home button if ne...

Page 37: ... of any problems you may have using your product on a network 1 Press the home button if necessary 2 Press the setup button 3 Select Network Status 4 Select Wi Fi Network Status You see a screen like this Note If you are connected to a wireless network the signal strength is also displayed 5 Select Print 6 Select Print again to print the network status sheet Examine the settings shown on the netwo...

Page 38: ...duct 1 Print a network status sheet 2 Locate the IP Address for your product that is listed on the network status sheet 3 On a computer or other device connected to the same network as your product open a web browser 4 Enter your product s IP address into the address bar You see the available Web Config utility options Parent topic Changing or Updating Network Connections Related tasks Printing a ...

Page 39: ...p Option screen select Set up printer for the first time 9 Continue following the rest of the on screen instructions Parent topic Changing or Updating Network Connections Related tasks Disabling Wi Fi Features Connecting to a New Wi Fi Router If you change the wireless router you have been using on your network you need to update your product s Wi Fi connection to the new router Note If you switch...

Page 40: ...abling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the home button if necessary 2 Press the network status icon 3 Select Wi Fi Setup You see this screen 4 Scroll down and select Disable Wi Fi 5 Select Yes to disable Wi Fi Parent topic Changing or Updating Network Connections 40 ...

Page 41: ...ding Fine Art Media Loading Posterboard and Thick Media Loading Roll Paper Cut Sheet Media Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Product Software Selecting the Paper Settings for Each Source Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Paper in the Sheet Feeder You can print on a variety...

Page 42: ...3 Open the front cover 4 Extend the output tray 42 ...

Page 43: ...de and slide it to the edge of the paper 7 When prompted by the product s LCD screen select the size and type of the paper you loaded and select OK Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side faceup 43 ...

Page 44: ...rd and Thick Media Selecting the Paper Settings for Each Source Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Fine Art Media Use the front manual feed tray and the rear paper support to load fine art media Note You can load fine art media with a thickness of 0 012 to 0 028 inch 0 3 to 0 7 mm 1 Turn on your product 2 Remove any paper from the sheet feeder...

Page 45: ...5 Pull out the rear paper support extensions 6 Open the front cover 7 Press the center of the manual feed tray and release it to extend the tray 45 ...

Page 46: ... manual feed tray Insert it short edge first with the printable side up 9 Feed the paper up to the line near the end of the tray Make sure the paper is flush against the right side 10 Select Load on the touch screen The paper loads into your product 46 ...

Page 47: ...ling you to extend the output tray pull out and extend the tray fully 12 When prompted by the product s touch screen select the size and type of the paper you loaded and select OK 13 Push in the manual feed tray until it latches 47 ...

Page 48: ...city Related tasks Loading Paper in the Sheet Feeder Loading Posterboard and Thick Media Selecting the Paper Settings for Each Source Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Posterboard and Thick Media Use the front manual feed tray to load media with a thickness of 0 028 to 0 051 inch 0 7 to 1 3 mm Note Be sure to leave at least 13 inches 32 cm of...

Page 49: ...4 Close the rear paper support 5 Open the front cover 6 Press the center of the manual feed tray and release it to extend the tray 49 ...

Page 50: ... first with the printable side up Note Never try to load media from the rear or you could damage your product 8 Feed the paper up to the line near the end of the tray Make sure the paper is flush against the right side 9 Select Poster Board Load on the touch screen The paper loads into your product 50 ...

Page 51: ...n the manual feed tray until it latches 11 Fully extend the output tray Note To eject paper select Eject on the touch screen and follow the displayed instructions Do not extend the manual feed tray during printing or you may damage your product 51 ...

Page 52: ...13 inch 330 mm wide roll paper for printing large or panoramic images or multiple photos with or without borders Note It s a good idea to check the ink status and replace cartridges if necessary before printing a large print job If you need to replace a cartridge during printing you can continue to print but you might notice a color difference in your printout depending on drying conditions 1 Turn...

Page 53: ...d paper feeding problems Note Avoid touching the surface of your paper With canvas media that you have previously loaded cut the edge straight each time you reload it for best results 6 Place the roll paper holders on each end of the paper roll as shown The holders are labeled L and R for left and right as viewed from the front of the printer 53 ...

Page 54: ...per support but do not extend it 8 Attach the roll paper holders as shown Hook the holders onto the attachment points marked with orange labels Note Make sure the roll paper holders are firmly secured to your product 54 ...

Page 55: ...pted by the product s touch screen select the size and type of the paper you loaded and select OK Cutting and Removing Roll Paper Parent topic Loading Media Related references Borderless Paper Type Compatibility Related tasks Selecting the Paper Settings for Each Source Control Panel Cutting and Removing Roll Paper After printing on roll paper use scissors as described here to cut the roll paper f...

Page 56: ...en printing is finished you see this screen 2 Select Cut to print a cut line and feed the paper Note If you select No Cut you return to the main screen 3 Use scissors to cut the paper along the cut line 56 ...

Page 57: ...creen Parent topic Loading Roll Paper Cut Sheet Media Loading Capacity You can load cut sheet media in the paper types and quantities listed here into your product Sheet Feeder Paper type Loading capacity Plain paper 120 sheets Epson Presentation Paper Matte 100 sheets Letter 8 5 11 inches 216 279 mm 50 sheets B4 13 9 9 84 inches 353 250 mm B5 7 2 10 1 inches 182 257 mm 13 19 inches 330 483 mm Eps...

Page 58: ...s Letter 8 5 11 inches 216 279 mm Epson Metallic Photo Paper Luster 10 sheets 13 19 inches 330 483 mm Epson Premium Photo Paper Semi gloss 30 sheets 4 6 inches 102 152 mm Letter 8 5 11 inches 216 279 mm 10 sheets 13 19 inches 330 483 mm Epson Premium Presentation Paper Matte 30 sheets 8 10 inches 203 254 mm Letter 8 5 11 inches 216 279 mm Epson Premium Presentation Paper Matte Double sided 10 shee...

Page 59: ...es or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Note Paper media availability varies by country Paper Type Size Part number Sheet count Epson Bright White Paper Letter 8 5 11 inches S041586 500 216 279 mm Epson High Quality Ink Jet Paper Letter 8 5 11 inches S041111 100 216 279 mm Epson Cold Press...

Page 60: ...317 25 216 279 mm 13 19 inches S042320 25 330 483 mm Epson Exhibition Watercolor Paper Letter 8 5 11 inches S045486 25 Textured 216 279 mm 13 19 inches S045487 20 330 483 mm Epson Brochure Flyer Paper Letter 8 5 11 inches S042384 150 Matte Double sided 216 279 mm Epson Consumer Sample Media Various sizes SMP603 Various Pack quantities Epson Photo Quality Self adhesive A4 8 3 11 7 inches S041106 10...

Page 61: ...0 5 m Epson Metallic Photo Paper Letter 8 5 11 inches S045589 25 Glossy 216 279 mm 13 19 inches S045590 25 330 483 mm Epson Metallic Photo Paper Luster Letter 8 5 11 inches S045516 25 216 279 mm 13 19 inches S045517 25 330 483 mm Epson Photo Paper Glossy Letter 8 5 11 inches S041649 50 216 279 mm 11 17 inches S041156 20 279 432 mm 13 19 inches S041143 20 330 483 mm Letter 8 5 11 inches S041271 100...

Page 62: ... 6 inches 102 152 mm S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 11 14 inches S041466 20 279 356 mm Epson Premium Photo Paper 4 6 inches 102 152 mm S041982 40 Semi gloss Letter 8 5 11 inches S041331 20 216 279 mm 13 19 inches S041327 20 330 483 mm 8 10 inches 203 254 mm S041467 50 Letter 8 5 11 inches S041257 50 216 279 mm 11 14 inches S041468 50 279 356 mm A3 11...

Page 63: ...3 mm 16 5 23 4 inches 420 594 S041079 30 mm 17 22 inches S041171 100 432 559 mm Epson Proofing Paper White 13 19 inches S045115 100 Semimatte 330 483 mm 13 inches 300 mm 100 feet S042002 1 roll 30 5 m Epson Standard Proofing Paper 13 inches 300 mm 100 feet S041996 1 roll Publication 30 5 m Epson Standard Proofing Paper 13 inches 300 mm 100 feet S042144 1 roll Commercial 30 5 m Epson Signature Wort...

Page 64: ...2 8 feet 10 m Epson Ultra Premium Presentation Letter 8 5 11 inches S041341 50 Paper Matte 216 279 mm A3 11 7 16 5 inches S041343 50 297 420 mm 13 19 inches S041339 50 330 483 mm 13 19 inches S041605 100 330 483 mm 17 22 inches S041908 100 432 559 mm Epson UltraSmooth Fine Art Paper 13 19 inches S041896 25 330 483 mm 17 22 inches S041897 25 432 559 mm Epson Watercolor Paper Radiant 13 19 inches S0...

Page 65: ...ss 6 1 m Parent topic Loading Media Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Brochure Flyer Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Photo Paper Glossy Epson ...

Page 66: ...oto Paper Glossy Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Presentation Paper Matte Presentation Paper Matte Epson Premium Photo Paper Semi gloss Premium Photo Paper Semigloss Premium Luster Photo Paper 260 UltraPremium Photo Paper Luster Epson Ultra Premium Photo Paper Luster Epson Ultra Premium Presentation Paper Matte Ult...

Page 67: ...Art Paper UltraSmooth Fine Art Paper Epson UltraSmooth Fine Art Paper 325 gsm Standard Proofing Paper 240 UltraPremium Photo Paper Luster Proofing Paper White Semimatte Standard Proofing Paper Publication Standard Proofing Paper Commercial Epson Exhibition Canvas Matte Exhibition Canvas Matte Epson Exhibition Canvas Satin Exhibition Canvas Satin Epson Exhibition Canvas Gloss Exhibition Canvas Glos...

Page 68: ... OK 9 Repeat these steps to select another paper source to change Paper or Media Type Settings Control Panel Parent topic Loading Media Paper or Media Type Settings Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Prem Glossy Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Glossy Epson Pres...

Page 69: ... Press Bright Epson Cold Press Natural Epson Exhibition Fiber Paper Premium Luster Epson Exhibition Watercolor Paper Textured Watercolor Paper Epson Watercolor Paper Radiant White Epson UltraSmooth Fine Art Paper UltraSmooth Fine Art Epson UltraSmooth Fine Art Paper 325 gsm Standard Proofing Paper 240 Prem Semigloss Proofing Paper White Semimatte Standard Proofing Paper Publication Standard Proofi...

Page 70: ... display and error notice settings that apply to all print jobs using the control panel on your product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Press the setup button You see a screen like this 3 Select System Administration Enter the administrator password if necessar...

Page 71: ... AirPrint is unavailable 8 Select Error Notice 9 Select one of these options Select On to display an error if the loaded paper size or paper type differs from the product settings Select Off if you do not want an error to display Note This setting is turned off automatically if you set the Paper Setup Display setting to Off 10 When you are finished press the home button to exit Parent topic Loadin...

Page 72: ...g any Windows application as described in these sections Selecting Basic Print Settings Windows Selecting Print Layout Options Windows Selecting Additional Settings Windows Printing Your Document or Photo Windows Saving Sharing and Customizing the Printer Settings Selecting Default Print Settings Windows Changing the Language of the Printer Software Screens Changing Automatic Update Options Parent...

Page 73: ...rences to view your print settings You see the Main tab of your printer settings window 4 Select the Media Type setting that matches the paper you loaded 5 If you are using non Epson paper or media and you need to fine tune its performance click the Paper Config button and adjust paper configuration options as necessary 73 ...

Page 74: ...and choose the quality option that matches the print quality you want to use 9 Select the desired color management option as the Mode setting 10 Select the Source setting that matches the paper feeding method you are using 11 Select the size of the paper you loaded as the Size setting Note You can also select the User Defined setting to create a custom paper size 12 If you want to print a photo wi...

Page 75: ...th Windows Related concepts Switch Black Ink Type Related references Double sided Printing Options Windows Black Ink Type Media List Related tasks Printing Your Document or Photo Windows Paper Configuration Options Windows Select any of the available Paper Configuration options to fine tune the quality of your print 75 ...

Page 76: ... any of the available options Color Toning Adds tone hue to your black and white output The default is Neutral which provides a neutral tonal scale print You can also choose other popular presets such as Cool Warm and Sepia Note that the presets affect the target found in the tone color circle Tone Changes the entire tonal scale of your black and white output While Darker is the default setting yo...

Page 77: ...xt graphics and line art This setting does not affect photographs Parent topic Selecting Basic Print Settings Windows Color Management Options Windows You can adjust the Mode setting to fine tune the colors in your printout or turn off color management in your printer software EPSON Standard sRGB Increases the contrast in images Click the Advanced button to use advanced color controls Adobe RGB Ma...

Page 78: ...d other settings Note In most cases you get better results by applying color management in your application rather than in the printer driver Off No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Note An ICC profile is required if color management is turned off Parent topic Selecting Basic Print Settings Windows 78 ...

Page 79: ...turation and individual Cyan Magenta and Yellow color tones You can choose from two Printer Color Adjustment modes and two Gamma settings and use either a color circle or slide bar to adjust color Parent topic Selecting Basic Print Settings Windows Paper Source Options Windows You can select any of the available options in the paper Source menu to print on the paper loaded in that source Sheet Sel...

Page 80: ... Paper Banner Selects roll paper loaded in the roll paper holder for photos or banners over 27 inches 68 6 cm long Front Fine Art Selects fine art paper loaded in the front manual feed tray Front Poster Board Selects poster board or other thick media loaded in the front manual feed tray CD DVD Selects the CD or DVD loaded as the source Parent topic Selecting Basic Print Settings Windows 80 ...

Page 81: ...Using Layout Manager Windows Only Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in different applications onto one sheet of paper for printing 81 ...

Page 82: ...You can also place the same print data multiple times as shown here 82 ...

Page 83: ...You can place print data in different sizes and orientations to maximize media usage as shown here 83 ...

Page 84: ...You can place print data on roll paper as shown here 1 Open the file you want to print in your application 2 Select the print command in your application 84 ...

Page 85: ...on Note You select the size of the paper you are printing on in a later step 4 Click OK and then click Print if necessary The Layout Manager screen opens and displays one page in the layout 5 Leave the Layout Manager screen open and repeat steps 1 to 4 to arrange additional print data The pages are added to the Layout Manager screen 85 ...

Page 86: ...r more details 7 Click File Properties then select your print settings on the Main tab 8 Click the File menu on the Layout Manager screen and click Print Note To save the current job to a file click the File menu on the Layout Manager screen save the file and close the Layout Manager screen To open the saved file later for editing or reprinting right click the printer icon in the Windows taskbar s...

Page 87: ...photo on the Page Layout tab To change the orientation of your printed document or photo select the Portrait or Landscape checkbox To rotate or flip the printed image select the Rotate 180 or Mirror Image checkbox To select multiple copies and their print order select the Copies Collate and Reverse Order options 87 ...

Page 88: ... color background on the page select Print Bckg Color and click Color Settings to select the color you want to use To print the time date and other information about your print job at the top or bottom of the page select Job Settings and click Details to select the settings you want to use Reduce Enlarge Options Windows Multi Page Printing Options Windows Double sided Printing Options Windows Pare...

Page 89: ...d during double sided printing Binding Edge Options Select a setting that orients double sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Folded Booklet Option Select a binding option to use when creating a folded booklet Parent topic Selecting Print Layout Options Windows Selecting Additional Settings Windows You ca...

Page 90: ... nozzle check pattern to check whether the print head nozzles are clogged Head Cleaning to clean the print head if you notice banding or gaps in your printouts Print Head Alignment to align the print head if printouts appear grainy or out of focus Epson Status Monitor 3 to check the printer s status 90 ...

Page 91: ...ious printing options Menu Arrangement to arrange the Setting Media Type and Paper Size options by frequency of use Export or Import to save the print settings to a file or import them from a file This is useful when you want to select the same print settings on multiple computers Driver Update to check the Epson website for any available printer software updates and install them automatically 5 C...

Page 92: ...You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows 92 ...

Page 93: ...ument or Photo Windows Saving Sharing and Customizing the Printer Settings You can save groups of print settings or media settings so you can reuse them for future print jobs You can export these settings as a file so you can share them with other users You can also edit the settings displayed in the printer software screens Saving and Sharing Print Settings Windows Saving and Sharing Media Settin...

Page 94: ...ur settings are correct enter a name for the group of settings in the Name field and click Save Note If you need to delete a group of settings you have created select the name of the group of settings from the list and click Delete 4 Do the following as necessary Select the name of the group of settings from the Select Setting list and use them to print To export the settings click Save Del select...

Page 95: ...are settings you have selected for a particular media type so you can use them for future print jobs 1 Select the Media Settings you want to save on the Main tab as necessary 2 Click Custom Settings You see a window like this 3 Verify that your settings are correct enter a name for the media settings in the Name field and click Save Note If you need to delete a group of settings you have created s...

Page 96: ... import settings click Custom Settings select the name of the media settings click Import select the file you want to use and click Open Then use these settings to print Parent topic Saving Sharing and Customizing the Printer Settings Editing Print Setting Displays Windows You can arrange the displayed print settings so you can easily select the settings you use most often 1 Click the Utility tab ...

Page 97: ...the item you want to edit 4 Order or group items in the List box To move and reorder items drag and drop them in the list To add a new group folder click Add Group To delete a group folder select the group and click Delete Group 97 ...

Page 98: ...inter Settings Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Set...

Page 99: ...print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can still change them as needed for printing in any program session Parent topic Printing with Windows 99 ...

Page 100: ... change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 3 Click the Utility tab You see these options 100 ...

Page 101: ...tware You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature select the Neve...

Page 102: ... Configuration Settings OS X Selecting Print Layout Options OS X Managing Color OS X Sizing Printed Images OS X Selecting Printing Preferences OS X Printing Your Document or Photo OS X Parent topic Printing from a Computer Selecting Basic Print Settings OS X Select the basic settings for the photo or document you want to print 1 Open a photo or document for printing 2 Select the print command in y...

Page 103: ...3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 103 ...

Page 104: ... The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 104 ...

Page 105: ...argins to 0 in your application software To print on paper loaded in the manual feed tray select a paper size with a Front Fine Art option Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Note If you do not see these settings in the print window check for them in your application before printing They may be...

Page 106: ...ttings 10 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the media type settings list for details Note The ink type may change depending on the size and type of paper you select To avoid changing black ink more often than necessary set the printer to the type of black ink you usually use 106 ...

Page 107: ...age colors to the Adobe RGB color standard Use this setting if your source file was captured in Adobe RGB Click the Advanced Color Settings tab to use advanced color controls Off No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Note If desired you can instead use ColorSync to manage colors In most cases you get bet...

Page 108: ...anced Color Settings tab you see one of the screens below depending on the Print Mode you selected AccuPhoto HD You can specify values for adjusting brightness contrast saturation and individual Cyan Magenta and Yellow color tones Advanced B W Photo 108 ...

Page 109: ...ou can also choose other popular presets such as Cool Warm and Sepia Note that the presets affect the target found in the tone color circle Brightness Adjusts the overall lightness and darkness of your image Contrast Adjusts the difference between the light and dark areas of the overall image Shadow Tonality Controls tonality only in the shadow areas of your image 109 ...

Page 110: ...ty to the highlights of your image Parent topic Selecting Basic Print Settings OS X Output Resolution Settings OS X You can select any of the Output Resolution settings to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on photo paper Fine 720 dpi For everyday text and image printing Super ...

Page 111: ...2 Click double click Untitled and enter a name for your roll paper size 3 Enter one of the following as the Width setting 8 3 for 8 3 inch 211 mm wide roll paper 12 95 for 13 inch 330 mm wide roll paper Note Make sure your image fits within the width of your roll paper 4 Enter the length of your roll paper image as the Height setting up to 44 inches 1118 mm 5 Set the margin setting to 0 6 Click OK...

Page 112: ... 9 Select the following settings as necessary Click Print page frame to print a cutting guideline around images Adjust the amount of image expansion when printing borderless images Note This option is available only when you choose a Paper Size setting with a Borderless option 10 Click Print Parent topic Printing with OS X 112 ...

Page 113: ... Printing with OS X Advanced Media Control Options OS X Select any of the available Advanced Media Control options to fine tune the quality of your printouts Color Density Adjusts the ink saturation level Drying Time per Print Head Pass Pauses print head movement for up to 5 seconds after each pass to allow ink to dry This lets you print with non Epson media and avoid smearing the ink Paper Thickn...

Page 114: ...pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X Manag...

Page 115: ...he Color Matching menu ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management Parent topic Managing Color OS X Related tasks Selectin...

Page 116: ...To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu To restrict scaling of the image to reduced sizing select the Scale down only checkbox Deselect this checkbox when enlarging the image Parent topic Printing with OS X Selecting Printing Preferences OS X You can select printing preference...

Page 117: ... on the Options tab Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X...

Page 118: ...to print Click Print at the bottom of the print window Checking Print Status OS X Parent topic Printing with OS X Checking Print Status OS X During printing you can view the progress of your print job control printing and check ink status 1 Click the printer icon when it appears in the Dock 118 ...

Page 119: ...pause printing for all queued print jobs click the Pause Printer icon To check ink status click the Supply Levels icon OS X 10 8 10 9 10 10 To cancel printing click the button next to the print job To pause a print job click the button next to the print job To resume a print job click the button To pause printing for all queued print jobs click the large Pause button To check ink status click the ...

Page 120: ...omputer Loading a CD DVD You can use your printer and the Epson Print CD software that came with it to print label designs directly onto ink jet printable CDs or DVDs To prevent errors you should burn files music or video onto your CD or DVD before printing 1 Turn on the printer 2 Remove any roll paper or paper loaded in the sheet feeder Close the rear support if it s open 3 Open the front cover 1...

Page 121: ...4 Push the center of the manual feed tray to extend it 5 Place your disc on the included CD DVD tray with the label side up 6 Place the CD DVD tray on the front manual feed tray 121 ...

Page 122: ...touch screen The CD DVD tray loads inside the printer Parent topic Printing on CDs DVDs Removing a Printed CD DVD After your CD or DVD is printed the tray ejects partially from the printer Pull out the tray and remove the disc Note If you want to remove the CD DVD tray without printing press Eject on the touch screen and follow the on screen instructions 122 ...

Page 123: ... the Epson Print CD software Starting Epson Print CD Windows Printing Your CD DVD Design Windows Starting Epson Print CD OS X Printing Your CD DVD Design OS X Parent topic Printing on CDs DVDs Starting Epson Print CD Windows You can use Epson Print CD to design your disc by importing photos adding text and creating special effects 1 Select the Epson Print CD icon on your Windows Desktop You see a ...

Page 124: ...er you create your design you can print it on paper to test it then print it on the CD or DVD that contains your data photos video or music Make sure the disc is loaded for printing before you start 1 Open your file in Epson Print CD and click Print You see a screen like this 2 Make sure your product is selected as the Printer setting 3 To see how your design will look without printing on the disc...

Page 125: ...n use Epson Print CD to design your disc by importing photos adding text and creating special effects 1 Open the Epson Print CD program in the Applications Epson Software Print CD folder on your Mac You see a screen like this 2 Use the icons on the left side of the screen to add a background image picture text or graphic elements 3 When you are finished creating your design make sure you save it 1...

Page 126: ...son Print CD and select Print from the File menu You see a screen like this 2 Make sure your product is selected as the Printer setting 3 To see how your design will look without printing on the disc select Test Print and follow the instructions on the screen 4 When you are ready to print on the disc click the Print button on the screen Note If you need to adjust the print position or print qualit...

Page 127: ...rtridges Switch Black Ink Type Check Cartridge Status Your product and its printing software will let you know when an ink cartridge is low or expended Checking Cartridge Status on the LCD Screen Checking Cartridge Status with Windows Checking Cartridge Status with OS X Parent topic Replacing Ink Cartridges Checking Cartridge Status on the LCD Screen When one of your cartridges is low or expended ...

Page 128: ...ccess the Windows Desktop and double click the product icon in the Windows taskbar You see this window 2 Replace or reinstall any ink cartridge indicated on the screen Note If any of the cartridges installed in the product are broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right...

Page 129: ... alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status on the LCD Screen 129 ...

Page 130: ...or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see a window like this 3 Do the following as necessary To update the ink cartridge status click Update 130 ...

Page 131: ...d that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for charging the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency...

Page 132: ...replacement cartridges handy before you begin You must install new cartridges immediately after removing the old ones Caution Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your produ...

Page 133: ... Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 133 ...

Page 134: ... remove the yellow tape from the bottom of the cartridge Caution Cartridges may make a clicking sound when you shake them Do not remove any labels or seals or ink will leak Do not touch the green chip on the cartridge 6 Insert the new cartridge into the holder and push it down until it clicks into place 134 ...

Page 135: ...during ink charging Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topi...

Page 136: ...m Administration Printer Settings BK Ink Auto Change Off Black Ink Type Media List Switching the Black Ink Type Parent topic Replacing Ink Cartridges Black Ink Type Media List To conserve ink select the default black ink type that matches the type of media you usually print on Matte Black Ink Media Types Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentati...

Page 137: ...allic Photo Paper Glossy Epson Metallic Photo Paper Luster Parent topic Switch Black Ink Type Switching the Black Ink Type Switching the black ink type takes several minutes and consumes some ink Check the black ink type media list to select the correct ink type for the media you loaded 1 Press the home button 2 Press the black ink change button 3 Select Proceed and select one of these types of bl...

Page 138: ...m so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related tasks Removing and Installing Ink Cartridges Print Head Nozzle Check You can print a nozzle check pattern to ...

Page 139: ... Select Print Head Nozzle Check 5 Load a few sheets of plain paper in the sheet feeder 6 Select Print The nozzle pattern prints 7 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 139 ...

Page 140: ...o be replaced Parent topic Print Head Nozzle Check Related tasks Cleaning the Print Head Using the Product Control Panel Removing and Installing Ink Cartridges Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the sheet feeder 2 Do one of the following Windows Access the Windows D...

Page 141: ...You see a window like this 4 Click Print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 141 ...

Page 142: ...er Utility Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Compu...

Page 143: ...sheets of plain paper in the sheet feeder 6 Select Head Cleaning 7 Select Print When the cleaning cycle is finished you see a message on the screen Caution Never turn off the product during a cleaning cycle or you may damage it 8 Select Print Nozzle Check Pattern and select Print 143 ...

Page 144: ...hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using a Computer Utility Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using a Computer Utility You can cle...

Page 145: ...lect Head Cleaning You see a window like this 4 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 5 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Pr...

Page 146: ...still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if you...

Page 147: ...ets of plain paper in the sheet feeder 6 Select Print to print an alignment sheet Note Do not cancel printing while you are printing head alignment patterns After the alignment sheet is printed you see a series of screens asking you to select the best square in each pattern set 7 Check the printed patterns and choose the number representing the best square for each set then select Proceed 8 After ...

Page 148: ... right click the product icon in the Windows taskbar In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Print Head Alignment You see a window like this 4 Click Next then click Print to print an alignment sheet Note Do not cancel printing whil...

Page 149: ...ch set After choosing each pattern number click Next If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment 149 ...

Page 150: ...per or a cleaning sheet in the sheet feeder 2 Press the home button if necessary 3 Press the setup button You see this screen 4 Select Maintenance 5 Select Paper Guide Cleaning 6 Select Roller Cleaning The paper feeds through your product 7 Repeat these steps as necessary until no ink appears on the back of your printouts Parent topic Adjusting Print Quality 150 ...

Page 151: ...per holders from the product 5 Clean the paper support and manual feed tray using a soft brush or a dry microfiber cloth 6 Close the paper support manual feed tray output tray and any covers 7 Clean the outer case with a soft cloth dampened with a mild detergent 8 Plug the power cable back in and turn on the product 9 Load several sheets of plain paper or a cleaning sheet in the sheet feeder and c...

Page 152: ...ng 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Remove the roll paper holders 6 Close the rear paper support and the output tray 7 Open the printer cover 8 If you changed the control panel angle push it down to return it to its original position 152 ...

Page 153: ...e Leave the ink cartridges installed to avoid damaging the product Note Some tape may be difficult to remove if left in place for a long time Remove the tape immediately after transporting the product 10 Close the printer cover 11 Open the front cover 153 ...

Page 154: ...12 Attach the transportation lock that comes with your product to the lower right of the front manual feed tray and secure it with tape 154 ...

Page 155: ...13 Attach the transportation lock shown here to the top of the front manual feed tray and secure it with tape 155 ...

Page 156: ...14 Attach the transportation lock shown here to the bottom of the front manual feed tray and secure it with tape 15 Close the front cover and secure it with tape 156 ...

Page 157: ...dequately protects the product control panel 17 After unpacking the product be sure to remove all of the tape Keep the product level during transportation If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment 157 ...

Page 158: ... your product software Visit the driver download site at U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by Accessing the Windows Desktop right clicking the product icon in the Windows taskbar then clicking Software Update Clicking on the Utility tab in the printer settings window and selecting Driver Upda...

Page 159: ... end of its service life Turn off the product service life Please contact Epson and contact Epson for support Support Combination of IP address and There is a problem with the network configuration of your subnet mask is invalid See your product documentation Some functions may not be When Paper Setup Display is set to Off the Error Notice available For details see your setting automatically defau...

Page 160: ...ks Checking for Software Updates Related topics Replacing Ink Cartridges Wi Fi or Wired Networking Loading Media Running a Product Check Running a product check helps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Make sure plain paper is loaded in the sheet feeder 3 Press the home button if necessary 4 Press the setup button You s...

Page 161: ...er software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Print Head Alignment Uninstall Your Product Software Related references Where to Get Help Resetting C...

Page 162: ... Resets all except network settings All Settings Resets all control panel settings You see a confirmation screen 6 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Noise After Ink Installation Software Installation Problems Parent topic...

Page 163: ... error Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet Also make sure your...

Page 164: ...el within 2 minutes of pressing the WPS button on your router Make sure to place your product within contact range of your 2 4 GHz router or access point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router doc...

Page 165: ...ction Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol Parent topic Solving Network Problems Related concepts Wi Fi Direct Mode Setup Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings from the Control Panel Related topics Wi Fi or Wired Networking Networ...

Page 166: ... not appear in the OS X printer window try these solutions Turn your product off wait 30 seconds then turn it back on again If you are connecting the product wirelessly via EpsonNet Setup and a WiFi symbol is not displayed on the product s LCD screen make sure your product software was installed correctly If necessary reinstall your software Make sure you installed your product software correctly ...

Page 167: ...and 5 GHz mode See your router documentation for instructions Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network See your router or access point documentation for instructions on disabling the Privacy Separator function If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi...

Page 168: ...r Feeding Problems If you have problems feeding paper try these solutions If paper does not feed into the sheet feeder remove the paper and fan the edges to separate the sheets Reload paper against the right side and slide the edge guide against it Do not load too many sheets in the sheet feeder at once and make sure the product cover is closed When using the sheet feeder do not load paper above t...

Page 169: ... the paper guide If roll paper does not feed cut the end straight across and uncurl it by rolling it backward if necessary Then reload the paper If thick media does not feed make sure you are loading it straight into the product not at an angle Make sure the transportation lock is removed from the front manual feed tray If paper jams when you print on both sides of the paper try loading fewer shee...

Page 170: ...aper jammed in the sheet feeder or the front output area 2 Open the printer cover and slowly pull any jammed paper out of the product 3 Close the printer cover and select Restart 4 If an error is still displayed turn off the product then turn it back on 5 If you are unable to remove the paper contact Epson for support 170 ...

Page 171: ...Problems Thick Media Paper Jam Problems Roll Paper Paper Jam Problems in the Front Manual Feed Tray If paper has jammed in the front manual feed tray try these solutions 1 Cancel the print job from your computer if necessary 2 Carefully remove the jammed paper from the front or back as shown whichever is easier 171 ...

Page 172: ... 6 If you are unable to remove the paper contact Epson for support Parent topic Solving Paper Problems Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems Thick Media Paper Jam Problems Roll Paper Paper Jam Problems Thick Media If posterboard or other thick media has jammed inside the product try these solutions 1 Cancel the print job from your computer if necessary 172 ...

Page 173: ...t 4 Close the printer cover and select Restart 5 If an error is still displayed turn off the product then turn it back on 6 If you are unable to remove the paper contact Epson for support Parent topic Solving Paper Problems Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems in the Front Manual Feed Tray Paper Jam Problems Roll Paper 173 ...

Page 174: ...side the product try these solutions 1 Cancel the print job from your computer if necessary 2 Cut the paper close to the roll paper feeder and the output tray as shown 3 Carefully remove the jammed paper from the front or back as shown whichever is easier 174 ...

Page 175: ...blems in the Front Manual Feed Tray Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing using the product control panel then select Eject or Cut Eject roll paper to eject the paper Remove any paper remaining in the product Select the correct size when you reprint If paper i...

Page 176: ...Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on Make sure any interface cables are connected securely at both ends Make sure the interface specifications match the specifications for th...

Page 177: ...sks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Windows 7 Click and select Devices and Printers 2 Right cli...

Page 178: ...tly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type se...

Page 179: ...ut Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer soft...

Page 180: ...t paper size settings in your printing program and printer software If a blank page exists in a document you are printing and you want to skip printing it select the Skip Blank Page setting in your printer software if available Run a print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Make sure your product is selected as the printer in your prin...

Page 181: ... a border on borderless prints try these solutions Make sure you are printing on a compatible borderless paper type and size Note For custom paper sizes make sure you select a supported borderless page width Windows Make sure you selected the Borderless setting in your printer software OS X Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer soft...

Page 182: ...rect paper size on the control panel Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Additional Settings Windows Selecting Basic Print Settings OS X Selecting Pri...

Page 183: ...r Printout Has Gaps Grainy Printout Incorrect Colors Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you load...

Page 184: ... the paper type setting in your product software matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product If you are printing on thick paper or poster board make sure you select the appropriate settings Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to...

Page 185: ...ayout Options Windows Selecting Additional Settings Windows Selecting Printing Preferences OS X Cleaning the Paper Guide Related topics Loading Media Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink...

Page 186: ...d if necessary Align the print head You may need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be low resolution and not result in a high quality printout If you enlarged the image in an image editing program you need to increase the resolution setting to retain a high image quality Increase the resolution by the same amo...

Page 187: ... printer software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer ...

Page 188: ...e Not Centered on CD DVD Image Does Not Cover Printable Area of Disc Ink Smears on CD DVD Faint Image on CD DVD Parent topic Solving Problems CD DVD Jam Problems If a CD DVD has jammed in the product follow these steps to remove the CD DVD tray 1 Cancel the print job from your computer if necessary 2 Slowly pull the CD DVD tray out of the product 3 Select Restart 4 If an error is still displayed t...

Page 189: ...n your disc try these solutions Make sure you are printing on ink jet printable CDs or DVDs and that the surface of the disc is dry Handle printed discs carefully and let them dry for 24 hours before inserting them in a drive Adjust the print quality using the Epson Print CD software See the Epson Print CD help utility for details Parent topic Solving CD DVD Problems Faint Image on CD DVD If your ...

Page 190: ... click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product if necessary and click OK Then follow any on screen instructions 4 Restart your computer then re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic Uninstall Your Product S...

Page 191: ...ninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at epson com support U S or epson ca support Canada for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a...

Page 192: ... change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Parent topic Solving Problems 192 ...

Page 193: ...cal Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 8 x Windows 7 Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in ...

Page 194: ...ck before purchasing large quantities or printing large jobs Cut sheets plain paper Capacity Paper stack up to 0 47 inch 12 mm thick of these paper sizes A4 8 3 11 7 inches 210 297 mm B5 7 2 10 1 inches 182 257 mm A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Stack up to 0 20 inch 5 mm thick on these paper sizes A3 11 7 16 5 inches 297 420 mm B4 13 9 9 8...

Page 195: ...ss Fine art media 0 012 inch 0 3 mm to 0 023 inch 0 7 mm Poster board 0 023 inch 0 7 mm to 0 051 inch 1 3 mm Roll paper Size Roll paper width 13 inches 329 mm Thickness 0 003 to 0 004 inch 0 08 to 0 11 mm Weight 17 lb 64 g m2 to 20 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area 195 ...

Page 196: ...rgins 0 12 inch 3 mm minimum 2 Top reduced print quality area 1 30 inches 33 mm minimum 3 Bottom reduced print quality area 1 42 inches 36 mm minimum Note Poster board margins are 0 79 inch 20 mm for sizes smaller than 13 19 inches 330 483 mm 196 ...

Page 197: ... 1 Side reduced print quality area 0 12 inch 3 mm minimum 2 Top reduced print quality area 1 42 inches 36 mm minimum 3 Bottom reduced print quality area 1 54 inches 39 mm minimum Note You cannot print borderless on poster board 197 ...

Page 198: ...Roll paper normal printing 1 Side margins 0 12 inch 3 mm minimum 2 Top margin 1 97 inches 50 mm minimum 3 Bottom margin 0 55 inch 14 mm minimum 198 ...

Page 199: ...derless printing 1 Top margin 1 97 inches 50 mm minimum 2 Bottom margin 0 55 inch 14 mm minimum Note For continuous printing on roll paper there is no margin between printed images normal and borderless printing 199 ...

Page 200: ...included with the printer are designed for printer setup and not for resale After some ink is used for charging the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Black cartridge Photo Bl...

Page 201: ...ing results use up a cartridge within 6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge Part Numbers Dimension Specifications Height Stored 9 0 inches 228 mm Printing 16 7 inches 424 mm Width Stored 24 3 inches 616 mm Printing 24 3 inches 616 mm Depth Stored 14 5 inches 369 mm Printing 32 0 inches 814 mm Weight 33 1 lb 15 0 kg without ink cartri...

Page 202: ...de Approximately 0 15 W Power consumption Printing Approximately 20 W ISO IEC24712 200 to 240 V model Ready mode Approximately 5 3 W Sleep mode Approximately 1 4 W Power off mode Approximately 0 3 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage before unpacking 4 to 140 F 20 to 60 C Within 120 hours at 140 F 60 C within a mon...

Page 203: ...GHz Communication mode Infrastructure mode Ad hoc mode IEEE 802 11 n not supported in this mode Ethernet Ethernet 100BASE TX 10 Base T standard Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B CAN ICES 3 B NMB 3 B This equipment conta...

Page 204: ... conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoor...

Page 205: ...ons marked on the printer Use only the type of power source indicated on the printer s label Use only the power cord that comes with the printer Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the printer near a wall outlet where the plug can be easily unplugged Avoid plugging the printer into an outlet on the same circuit as a photo copier or air co...

Page 206: ...ouch the flat white cable inside the printer Do not move the print head by hand this may damage the printer Do not spill liquid on the printer Do not use aerosol products that contain flammable gases inside or around the printer Doing so may cause fire Except as specifically explained in your documentation do not attempt to service the printer yourself Unplug the printer and refer servicing to qua...

Page 207: ...dges after opening their packages this can cause them to leak If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the product Note that there is a valve in the ink supply port making covers or plugs unnecessary but care is needed to prevent the ink from staining items that the cartridge touches Do not touch the ink car...

Page 208: ...a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which ...

Page 209: ...r countries AirPrint and the AirPrint logo are trademarks of Apple Inc Google is a registered trademark and AndroidTM ChromebookTM GmailTM Google ChromeTM Google Cloud PrintTM Google DriveTM PicasaTM and YouTubeTM are trademarks of Google Inc Wi Fi Direct is a registered trademark of Wi Fi Alliance General Notice Other product names used herein are for identification purposes only and may be trade...

Page 210: ...oved Products by Seiko Epson Corporation This information is subject to change without notice A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws whe...

Page 211: ...Parent topic Copyright Notice 211 ...

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