234
The Printer does not Turn on or Stay on
Message and Light
Problem
Solution
PAPER OUT
Paper Out
No paper is loaded in
the printer.
Load paper in the printer.
Paper ran out.
Remove any printouts or
paper remaining in the
printer. Load more
paper.
If this message appears
during a print job, reset
the printer by pressing
the Pause button for 3
seconds, then load
paper and send the job
again.
LOAD ROLL PAPER
LOAD SHEET PAPER
Paper Out
The paper source
setting in the printer
driver is different from
the control panel.
Make sure the paper
source setting in the
printer driver is the same
as the control panel.
PAPER JAM
Paper Out
Paper is jammed in
the printer.
Remove the jammed
paper. See also “Paper
Feed or Paper Jam
Problems Occur
Frequently”.
COVER OPEN
Front cover is open.
Close the front cover.
PAPER NOT CUT
Paper Out
Roll paper was not
cut.
Cut the paper manually,
then remove the cut
paper from the printer.
When RELOAD PAPER is
displayed, load paper.
Cut paper did not fall
off.
Remove the cut paper
from the printer. When
RELOAD PAPER is
displayed, load paper.