Troubleshooting
Page 146
Only the
P
power light is on, but nothing prints
Possible cause
Solution
The interface cable is
not connected
securely.
Turn off your printer and computer. Then make sure the cable is
connected securely and meets the printer’s specifications.
The printer has an
internal problem.
Turn off the printer and computer, disconnect the interface cable, and
run a printer check as described in
Running a Printer Operation Check
The printer or
application software is
installed incorrectly.
If the printer check works, make sure your printer and application
software are correctly installed. If you’re printing on a network, you may
need to set up your printer for network printing.
Your computer doesn’t
have enough memory
to handle the file you’re
printing.
Try one of the following:
◗
Reduce the resolution of your image.
◗
Select fewer colors or a lower resolution for your display or monitor.
◗
Add more memory to your computer.
Printing is stalled.
In Windows, delete the stalled print jobs in Spool Manager; see
for instructions. In Windows NT, uninstall the
EPSON Printer Port. Click Start, point to Programs, EPSON Printers,
and select EPSON Printer Port Uninstall.
On a Macintosh, delete stalled print jobs using Monitor3 (see
) or open the Extensions folder, EPSON folder, and Spool
folder, and then delete any queued files.
The print head nozzles
are clogged or the ink
cartridges are too old.
Clean the print head; see
for instructions. If
cleaning doesn’t help, replace the cartridges. For information on
cartridge life and replacement instructions, see
