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Troubleshooting
Page 143
To speak to a technical support representative, dial (310) 974-4303
(U.S.) or (905) 709-2567 (Canada), 6
AM
to 8
PM
, Pacific Time,
Monday through Friday and 7
AM
to 4
PM
, Saturday. Toll or long
distance charges may apply.
Before you call, please have the following information ready:
◗
Product name
◗
Product serial number
◗
Computer configuration
◗
Description of the problem
You can purchase ink cartridges, paper, and manuals from EPSON
Accessories at (800) 873-7766 (U.S. sales only). In Canada, please
call (800) 873-7766 for dealer referral.
Automated telephone services
Service
Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions about EPSON
products 24 hours a day, seven days a week, call (800) 442-2110.
EPSON FaxAdvice
TM
Access EPSON’s technical information library by calling
(800) 442-2110. You must provide a return fax number to use this
service.
EPSON Referral
Service
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 442-2110.
Note:
If you need help
using another
manufacturer’s
software with an
EPSON product, see
the documentation
for that software for
technical support
information.