
Troubleshooting
Page 137
Solving Miscellaneous Printout Problems
If your printout results are not what you expected, try these
solutions.
Characters are incorrect or garbled
Possible cause
Solution
Your printer is not
selected in your
application or as the
Windows default
printer.
Select your printer in your application or select it as the default Windows
printer. See your Windows documentation or online help for instructions.
Printing is stalled.
Delete the stalled print jobs in Spool Manager. For Windows 95 and 98,
see
. For Windows 3.1, see
. You
may also need to uninstall the EPSON Printer Port. Select Start,
Programs, EPSON, then click EPSON Printer Port Uninstall and follow
the on-screen instructions.
The interface cable
is not securely
connected.
Turn off your printer and computer. Then make sure the cable is
connected securely and meets the printer’s specifications.