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Troubleshooting
Page 122
The printed image has incorrect or missing colors
Possible cause
Solution
The Ink option is set
to Black.
Change the Ink setting to Color. See
for instructions.
The Media Type
setting doesn’t match
the loaded paper.
Make sure the Media Type setting matches the paper you’re using. See
Setting Printer Options from Windows Applications
for instructions.
The printable side of
the paper is face
down.
Remove the paper and reload it with the printable side (whiter) face up.
See
Media Loading and Handling Guidelines
for instructions.
The Halftoning and
Color Adjustment
Mode options are set
incorrectly for your
document type.
Use the correct settings for the project you’re printing, following the
instructions in
Customizing Print Quality and Special Effects
and
.
The ICM (Windows 95
and 98) or sRGB
(Windows 98) settings
are incorrect for your
document.
Use the Automatic mode setting or choose a different project type. See
for more information.
The print head
nozzles are clogged.
Clean the print head. See
for instructions.