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Troubleshooting
Page 120
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Replace the ink cartridges. If an ink cartridge is low on ink (the
B
black or
A
color ink out light is flashing) or the ink cartridge is
more than six months old, the cartridge should be replaced.
See
for instructions.
◗
If you have vertical misalignment, run the Print Head Alignment
utility (see
for instructions) or turn off
High Speed mode.
Try the solutions listed above before trying these solutions to
specific print quality problems.
The printed image has horizontal banding
Possible cause
Solution
The Media Type
setting doesn’t match
the loaded paper.
Make sure the Media Type setting matches the paper you’re using. See
Setting Printer Options from Windows Applications
for instructions.
The printable side of
the paper is face
down.
Remove the paper and reload it with the printable side (whiter) face up.
See
Media Loading and Handling Guidelines
for instructions.
The MicroWeave
option is not set.
Turn on MicroWeave in the Advanced dialog box. See
for more information.
The print head
nozzles are clogged.
Clean the print head. See
for instructions.
The ink cartridges are
low on ink.
Check the
B
black and
A
color ink out lights to see which cartridge you
may need to replace. See
for instructions.