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Troubleshooting
Page 123
The printed image is faint or has gaps
The ink cartridges
are low on ink or one
or more ink colors
are empty.
Check the
B
black and
A
color ink out lights to see which cartridge you
may need to replace. See
for instructions.
The colors displayed
on your monitor don’t
match the printed
colors.
Because your monitor and printer use different technologies to represent
colors, your printed colors cannot exactly match the colors you see on
your monitor screen. Use the ICM (Windows 95 and 98) setting. See
for more information.
The color settings
in your application
software need
adjustment.
You may be able to adjust various color settings in your application
software. See your software documentation for more information.
Possible cause
Solution
The print head nozzles
are clogged.
for instructions.
The Media Type
setting doesn’t match
the loaded paper.
Make sure the Media Type setting matches the paper you’re using. See
Setting Printer Options from Windows Applications
for instructions.
The loaded paper is
damaged, old, or dirty.
Remove the paper and reload a new stack with the printable side face
up. See
Media Loading and Handling Guidelines
for instructions.
The ink cartridges are
low on ink.
Check the
B
black and
A
color ink out lights to see which cartridge you
may need to replace. See
for instructions.
Possible cause
Solution