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• Make sure the paper is loaded in the correct direction.
Parent topic:
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Paper Ejection Problems
Parent topic:
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• Place the product on a flat surface.
• If paper does not feed for printing, remove it. Then reload it in the middle of the rear paper feeder.
Slide the edge guides against the edge of the paper, making sure that the paper stack is not above the
arrow mark on the edge guides.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• If paper jams when you load only one or two sheets, try loading more sheets at a time. Do not load
more than the recommended number of sheets.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• Make sure your paper meets the specifications for your product.
• Make sure the paper size and paper type settings on the control panel are correct.
• Do not place objects on the feeder guard.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the rear paper feeder printable side up.
• Follow any special loading instructions that came with the paper.
Parent topic:
Related references
Summary of Contents for ST-C2100
Page 1: ...ST C2100 User s Guide ...
Page 2: ......
Page 14: ...14 Product Parts Inside 1 Document cover 2 Scanner glass 3 Scanner unit 4 Control panel ...
Page 120: ...120 You see an Epson Scan 2 window like this ...
Page 134: ...134 You see a screen like this 2 Click the Save Settings tab ...
Page 139: ...139 You see this window ...
Page 208: ...208 3 Open the scanner unit with both hands until it locks and remove any jammed paper inside ...