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Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in Mac Printer Window
Wireless Network Connection is Unstable on a Mac
Cannot Print Over a Network
Cannot Scan Over a Network

Parent topic:

Solving Problems

Product Cannot Connect to a Wireless Router or Access Point

If your product has trouble finding or connecting to a wireless router or access point, try these solutions:

• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your

product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from
the product control panel within 2 minutes of pressing the WPS button on your router.

• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid

placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a
filing cabinet.

Note:

If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.

• Verify that your router or access point is operating correctly by connecting to it from your computer or

another device.

• Print a network connection report and check the codes and messages on the report to help determine

the cause of the problem.

• You may need to disable the firewall and any anti-virus software on your wireless router or access

point.

• Try restarting your router following the instructions in your router documentation.

Note:

If you are reading these instructions online, you will lose your Internet connection when you

restart your router.

• Check to see if access restrictions, such as MAC address filtering, are set on the router or access

point. If access restrictions are set, add your product's MAC address to your router's address list. To

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Summary of Contents for ST-C2100

Page 1: ...ST C2100 User s Guide ...

Page 2: ......

Page 3: ...er Setting from the Control Panel 19 Changing the Power Off Timer Setting from the Control Panel 19 Using the Epson Smart Panel Mobile App 20 Voice activated Printing 20 Epson Connect Solutions for Smartphones Tablets and More 21 Setting Up Epson Connect Services 22 Using Epson Email Print 22 Using Epson Remote Print 23 Using Epson Scan to Cloud 24 Using AirPrint 24 Setting Up Printing on a Chrome...

Page 4: ...ctions 44 Accessing the Web Config Utility 44 Changing a USB Connection to a Wi Fi Connection 45 Connecting to a New Wi Fi Router 45 Disabling Wi Fi Features 46 Loading Paper 47 Loading Paper in the Rear Paper Feeder 47 Paper Loading Capacity 52 Double sided Printing Capacity 53 Borderless Paper Type Compatibility 55 Compatible Epson Papers 56 Selecting the Paper Settings Control Panel 58 Paper or...

Page 5: ...ed Settings Windows 82 Extended Settings Windows 84 Printing Your Document or Photo Windows 86 Checking Print Status Windows 86 Locking Printer Settings Windows 87 Locked Setting Options 88 Selecting Default Print Settings Windows 90 Changing the Language of the Printer Software Screens 91 Changing Automatic Update Options 92 Printing with the Built in Epson Driver Windows 10 S 93 Selecting Print ...

Page 6: ...16 Starting a Scan Using the Epson Scan 2 Icon 117 Starting a Scan from a Scanning Program 119 Starting a Scan from a Smartphone or Tablet 121 Scanning a Document in Epson ScanSmart 121 Saving a Scan 124 Attaching a Scan to Email 125 Sending a Scan to a Cloud Service 126 Printing a Scan 127 Selecting Epson ScanSmart Settings 129 Changing the Epson Product 129 Changing the Scan Settings 130 Changin...

Page 7: ...61 Checking the Nozzles Using a Computer Utility 162 Print Head Cleaning 165 Cleaning the Print Head Using the Product Control Panel 165 Cleaning the Print Head Using a Computer Utility 168 Power Cleaning 171 Power Cleaning Using the Product Control Panel 171 Power Cleaning Using a Computer Utility 172 Print Head Alignment 174 Aligning the Print Head Using the Product Control Panel 174 Cleaning th...

Page 8: ...nd Product on a Network 199 Product Does Not Appear in Mac Printer Window 201 Wireless Network Connection is Unstable on a Mac 201 Cannot Print Over a Network 201 Cannot Scan Over a Network 203 Solving Copying Problems 204 Product Makes Noise But Nothing Copies 204 Product Makes Noise When It Sits for a While 205 Copies Have Incorrect or Faint Colors 205 Position Size or Margins of Copies are Inco...

Page 9: ...canning Software Does Not Operate Correctly 228 Cannot Start Epson Scan 2 228 Scanning is Slow 229 Cannot Send Scans to a Cloud Service 230 Solving Scanned Image Quality Problems 230 Image Consists of a Few Dots Only 230 Line of Dots Appears in All Scanned Images 231 Straight Lines in an Image Appear Crooked 231 Scanned Image Quality Problems 231 Characters are Not Recognized During Conversion to ...

Page 10: ... 246 Network Interface Specifications 246 Safety and Approvals Specifications 247 Notices 249 Important Safety Instructions 249 General Product Safety Instructions 249 Wireless Connection Safety Instructions 251 LCD Screen Safety Instructions 251 FCC Compliance Statement 252 Binding Arbitration and Class Waiver 253 Trademarks 256 Copyright Notice 256 libTIFF Software Acknowledgment 257 A Note Conc...

Page 11: ...11 ST C2100 User s Guide Welcome to the ST C2100 User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...utions for Smartphones Tablets and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside P...

Page 13: ...13 Product Parts Front 1 Rear paper feeder 2 Paper support 3 Feeder guard 4 Edge guides 5 Output tray Parent topic Product Parts Locations ...

Page 14: ...14 Product Parts Inside 1 Document cover 2 Scanner glass 3 Scanner unit 4 Control panel ...

Page 15: ...ver duplexer 2 AC inlet 3 USB port Parent topic Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Viewing Animations Parent topic Product Basics ...

Page 16: ...hts 1 power button and light 2 home button 3 LCD screen 4 help button 5 stop button 6 back button 7 Arrow buttons and OK button 8 reset button 9 start button The LCD Screen Status Icon Information Parent topic Using the Control Panel ...

Page 17: ...displays status icons on the LCD screen for certain product status conditions Icons Description The product is not connected to a wireless network The product is searching for an SSID or experiencing a wireless network connection issue The product is connected to a wireless network The number of bars indicates the connection s signal strength Wi Fi Direct is not enabled Wi Fi Direct is enabled Par...

Page 18: ...elect A1 or press the reset button To move the cursor to the left or right select or To add a space select To delete the previous character select Parent topic Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the home button if necessary 2 Select Settings Printer Setup Language 3 Select a language and press the OK button 4 Press the ho...

Page 19: ...rol Panel Changing the Power Off Timer Setting from the Control Panel Parent topic Product Basics Changing the Sleep Timer Setting from the Control Panel You can use the product s control panel to change the time period before the product enters sleep mode 1 Press the home button if necessary 2 Select Settings Printer Setup Sleep Timer 3 Press the left or right arrow button to move the cursor and ...

Page 20: ...oduct is already set up 4 Do one of the following If you haven t set up your product open Epson Smart Panel and follow the instructions to set up your product If your product is already set up open Epson Smart Panel and select your Epson product if necessary Now you are ready to print copy or scan with your mobile device and your Epson product Parent topic Product Basics Related topics Wi Fi Netwo...

Page 21: ... this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Print from anywhere with these Epson Connect solutions Epson Email Print Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud Set...

Page 22: ...the instructions on your screen to activate your product s email address Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using Epson Email Print With Epson Email Print you can print from any device that can send email such as your smartphone tablet or laptop Just activate your product s unique email address When you want to print attach a PDF M...

Page 23: ... Remote Print software you can print from your laptop or desktop computer to an Epson Email enabled product anywhere in the world 1 Connect your Epson product to your wireless network See the link below 2 If you did not already set up an Epson Connect account when you installed your product software visit epsonconnect com to create your account and register your product to the Epson Connect servic...

Page 24: ...e Epson Connect service Note Make a note of your product s email address and password 3 Visit epsonconnect com to sign into your account with the email address and password you selected 4 Select your product select Scan to Cloud and select Destination List 5 Click Add then follow the instructions on the screen to create your destination list 6 Now you are ready to use Scan to Cloud Select the sett...

Page 25: ...inting on Chromebook allowing you to print from a Chromebook without drivers or cables For directions on setting up your printer visit Setting Up Your Epson Printer on Your Chromebook U S or Setting Up Your Epson Printer on Your Chromebook Canada Parent topic Product Basics Related topics Wi Fi Networking Android Printing Using the Epson Print Enabler You can wirelessly print your documents emails...

Page 26: ...Amazon device to the same wireless network as your product 3 Now you are ready to print From your Amazon application tap the print option and select your product to print whatever is on the screen Note If you see a message telling you that a plug in is required tap OK and tap Download If your Amazon Fire product uses Fire OS 5 and above your device automatically uses the built in Mopria Print Serv...

Page 27: ...twork See the link below 2 Download the Epson Print and Scan app from the Microsoft Windows Store 3 Connect your Windows tablet to the same wireless network as your product 4 Open the Epson Print and Scan app and select your Epson product Now you are ready to print photos or scan Parent topic Product Basics Related topics Wi Fi Networking Using the Mopria Print Service You can use the Mopria Print...

Page 28: ... Android device to the same wireless network as your product 5 Now you are ready to print From an Android application such as Chrome or Gmail tap the menu icon and select Print Then select All printers select your Epson product adjust your print settings and print Parent topic Product Basics Related topics Wi Fi Networking ...

Page 29: ...password can deter interception of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may l...

Page 30: ...ccess point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi Networking ...

Page 31: ...hat you make your own backup or print out your network data and settings 1 Press the home button if necessary 2 Press the arrow buttons to select Wi Fi Setup and press the OK button You see this screen 3 Press the arrow buttons to select Wi Fi Recommended and press the OK button twice 4 Press the arrow buttons to select Wi Fi Setup Wizard and press the OK button 5 Press the arrow buttons to select...

Page 32: ...tup was successful press the OK button to exit If setup was unsuccessful press the start button to print a network setup report or press the stop button to return to the previous menu Repeat these steps to try again The Wi Fi icon displayed on the LCD screen indicates your wireless connection status If the product is not connected to the network you may have selected the wrong network name SSID or...

Page 33: ...rm initial setup and ink installation before setting up wireless printing 2 Open the Epson Smart Panel app on your device 3 Do one of the following If the app automatically recognizes the product follow the on screen instructions to set up the wireless connection If the app does not automatically recognize the product select the icon and continue with the next step 4 On the next screen select Star...

Page 34: ... up to 8 devices 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi Fi Direct Simple AP Mode Parent topic Wi Fi Networking Enabling Wi Fi Direct Simple AP Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer mobile devices or other devices up to 8 without a wireless router or access point Note Make sure the Epso...

Page 35: ...ress the arrow buttons to select Wi Fi Setup and press the OK button You see this screen 3 Press the arrow buttons to select Wi Fi Direct and press the OK button 4 Press the OK button twice The product information is displayed on the LCD screen ...

Page 36: ...en The blue Wi Fi Direct icon is displayed on the LCD screen and indicates if Wi Fi Direct is enabled on the product Note If the Wi Fi Direct icon is displayed on the LCD screen Wi Fi Direct mode is not enabled Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Related references Status Icon Information Related tasks Using the Epson Smart Panel Mobile App Wi Fi Protected Setup WP...

Page 37: ...ttons to select Push Button Setup WPS and press the OK button 6 Follow the instructions on the LCD screen to complete WPS setup If the network connection is successful the blue Wi Fi icon is displayed on the LCD screen Note If the blue Wi Fi icon is not displayed on the LCD screen repeat these steps to try again Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a...

Page 38: ...ng Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network 1 Press the home button if necessary 2 Select Settings Network Settings Connection Check 3 Press the start button to print the network connection report Examine the error codes and solutions shown on the network connection report Network C...

Page 39: ...ote Error codes and messages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E 1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are t...

Page 40: ...t and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button me...

Page 41: ...point has MAC address filtering enabled register your product s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access poin...

Page 42: ...ned on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addre...

Page 43: ...ork settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E 13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for a...

Page 44: ... another device disconnect an existing connected device first The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer Change the Wi Fi Direct SSID Parent topic Printing a Network Connection Report Changing or Updating Network Connections See these sections to change or update how your product connects to a network Acc...

Page 45: ...from your product 2 Uninstall your product software 3 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to a New Wi Fi Router If you change the wireless router you have been using on your network you need to update your pro...

Page 46: ...u change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the home button if necessary 2 Select Settings Network Settings Wi Fi Setup Wi Fi Recommended Others Disable Wi Fi 3 Press ...

Page 47: ...r Type Compatibility Compatible Epson Papers Selecting the Paper Settings Control Panel Paper or Media Type Settings Printing Software Selecting the Default Paper Source Settings Loading Paper in the Rear Paper Feeder You can print documents and photos on a variety of paper types and sizes 1 Flip the feeder guard forward then raise the paper support 2 Slide the edge guides out all the way ...

Page 48: ...photo paper 4 Do one of the following Insert paper glossy or printable side up and short edge first at the center of the paper support Note If you have set the long edge as the width of a user defined paper size load paper long edge first Load up to 10 envelopes in the center of the paper support Load them printable side up and flap edge left ...

Page 49: ... Note Automatic 2 sided printing is not available for pre punched paper To load a sheet of paper longer than legal size close the paper support and output tray then flatten the leading edge of the paper as shown 5 Slide the edge guides against the paper but not too tightly ...

Page 50: ...ou loaded and press the OK button Note If you are printing on letterhead make sure you select Letterhead as the paper type Make sure you select the correct paper size setting For letterhead paper if you print on paper that is smaller than the setting in the printer driver the printer may print beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up i...

Page 51: ...g Printing on curled paper may cause paper jams and smears on the printout Paper feed problems may occur frequently for manual 2 sided printing when printing on one side of pre printed paper Reduce the number of sheets to half or less or load one sheet of paper at a time if paper jams continue Make sure you are using long grain paper If you are not sure what type of paper you are using check the p...

Page 52: ... 148 mm or A4 8 3 11 7 inches 210 297 mm 100 sheets Legal 8 5 14 inches 216 356 mm Mexico Oficio 8 5 13 4 inches 216 340 mm 8 5 13 inches 216 330 mm Oficio 9 8 46 12 4 inches 215 315 mm user defined 7 17 10 12 inches to 8 5 11 69 inches 182 257 mm to 215 9 297 mm or user defined 2 13 3 39 inches to 8 5 87 24 inches 54 86 mm to 215 9 1200 mm size 1 sheet Epson EcoTank Premium Paper Epson Bright Whi...

Page 53: ...lossy 20 sheets If paper feeds incorrectly or printing is uneven or smeared load 1 sheet at a time Epson Premium Presentation Paper Matte Double sided 1 sheet Envelopes 10 envelopes Printing from computer only Parent topic Loading Paper Related references Double sided Printing Capacity Paper Specifications Double sided Printing Capacity You can print double sided using Auto or Manual mode on the f...

Page 54: ...356 mm Mexico Oficio 8 5 13 4 inches 216 340 mm 8 5 13 inches 216 330 mm Oficio 9 8 46 12 4 inches 215 315 mm 1 sheet Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letter 8 5 11 inches 216 279 mm 100 sheets 30 sheets Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches 216 279 mm 1 sheet You cannot print ...

Page 55: ...atible sizes Borderless Paper Types Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Presentation Paper Matte Epson Value Photo Paper Glossy Borderless Paper Siz...

Page 56: ...rt number Sheet count Epson EcoTank Premium Paper Letter 8 5 11 inches 216 279 mm S041586 ET 500 Epson Bright White Pro Paper Letter 8 5 11 inches 216 279 mm S041586 500 Epson Bright White Premium Paper Letter 8 5 11 inches 216 279 mm S450218 4 500 Epson Multipurpose Plus Paper Letter 8 5 11 inches 216 279 mm S450217 4 500 Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041062 100 ...

Page 57: ...mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches 216 279 mm S042182 S042175 25 50 Epson Premium Photo Paper Semi gloss 4 6 inches 102 152 mm S041982 40 Letter 8 5 11 inches 216 279 mm S041331 20 Epson Value Ph...

Page 58: ...d when you set the Paper Setup Auto Display setting to On 1 Press the home button if necessary 2 Select Settings Printer Setup Paper Source Settings Paper Setting You see a screen like this 3 Select Paper Size 4 Select the paper size you loaded 5 Select Paper Type 6 Select the paper type you loaded 7 Select the home button to exit Paper or Media Type Settings Control Panel Parent topic Loading Pap...

Page 59: ... Photo Paper Glossy Prem Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi gloss Prem Semi Gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Prem Matte Epson Presentation Paper Matte Presentation Matte Parent topic Selecting the Paper Settings Control Panel Paper or Media Type Settings Printing Software For this paper Select this p...

Page 60: ... when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product 1 Press the home button if necessary 2 Select Settings Printer Setup 3 Select Auto Error Solver and select one of these options Turn on this setting to ...

Page 61: ... loaded paper Letter or A4 if the wrong size is selected Off Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Paper Type Notice Paper Setup Auto Display On Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Note...

Page 62: ...8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm Note To view animated instructions on how to place originals on the scanner glass press the help button and select How To Place Originals 1 Open the document cover Note If there is any dust or dirt on the scanner glass the scanning range may expand to include it so the image of the original may be displaced or reduced Remove any dust and di...

Page 63: ...original away from the edges to prevent cropping Note When placing bulky originals such as books prevent exterior light from shining directly onto the scanner glass 3 Close the document cover gently to keep your original in place Caution Do not push down on the document cover or scanner glass or you may damage the product Remove your originals after scanning If you leave the originals on the scann...

Page 64: ... documents or photos onto various sizes and types of paper including Epson special papers 1 Load the paper you want to print on in the product 2 Place your original document or photo on the scanner glass 3 Press the home button if necessary 4 Press the left or right arrow button to select Copy and press the OK button You see this screen 5 To print more than one copy press the up or down arrow butt...

Page 65: ...ct one of the following Color for color copies B W for black and white copies 7 Press the OK button to view the print settings for the copies You see a screen like this 8 Press the down arrow button to view the individual settings You see this screen ...

Page 66: ... Related topics Loading Paper Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Print Settings Copying option Available settings Description 2 Sided 1 1 Sided Select to make 2 sided copies When you select 1 2 Sided also select the orientation and binding edge for your originals or copies ...

Page 67: ...riginal Size Various sizes Select the document size of your original Multi Page Single Page Copies each page of the original onto an individual sheet 2 up Copies multiple page documents onto one sheet Scroll down and select the document orientation and layout order settings as necessary Quality Standard Adjusts the quality of your copies Draft High ID Card Copy Off Select On to copy both sides of ...

Page 68: ... Cancelling Printing Using the Product Printing with Windows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S...

Page 69: ...e print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings win...

Page 70: ...ing may not exactly match the name of your paper Check the paper type settings list for details 8 Select the Quality setting that matches the print quality you want to use 9 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 10 To print on both sides of the paper select the 2 Sid...

Page 71: ... select any of the available Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on plain paper Draft Vivid For draft printing on plain paper with good quality and print speed Standard For everyday text and image printing Standard Vivid For text and graphics with good quality...

Page 72: ...osen or if you are accessing the product over a network 1 Select one of the following options for 2 Sided Printing Auto Long edge binding to print your double sided print job by automatically flipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge Manual Long edge binding to print your double sided print...

Page 73: ...73 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 74: ... the Adjustments options you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related references Double sided Printing Capacity Related tasks Sele...

Page 75: ...t the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increa...

Page 76: ...on to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the foll...

Page 77: ...utton to create your own pattern and click the Settings button to customize the pattern Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own watermark and click the Settings button to customize the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize th...

Page 78: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 79: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 80: ...ft to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document ...

Page 81: ... user name computer name date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click th...

Page 82: ... a preset to change its settings or delete it or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product ...

Page 83: ...ight click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 84: ...these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick paper Separator Page...

Page 85: ...lor Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Output documents for filing Outputs all landscape portrait 1 s...

Page 86: ...see your application s Print window such as this one 2 Click OK or Print to start printing Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Checking Print Status Windows During printing you see this window showing the progress of your print job It allows you to control printing and check ink status To cancel printing click Cancel ...

Page 87: ... Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printers Right click your product and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click your product and select Properties ...

Page 88: ...print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Locked Setting Options Parent topic Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings ...

Page 89: ...oter Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Color Allows color printing Grayscale Allows printing in black or shades of gray only 2 sided printing Off Allows printing on one side of the paper only On Allows printing on both sides of the paper Multi Page Off Prohibits multi page settings 2 ...

Page 90: ... default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Select the print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can st...

Page 91: ...sed on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab You see the maintenance options 4 Select the language you want to use as the Language setting ...

Page 92: ... for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature ...

Page 93: ...gs Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for ...

Page 94: ... window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 95: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 96: ...96 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 97: ...14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website or using Epson Software Updater Selecting Basic Prin...

Page 98: ...ings Mac Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the Show De...

Page 99: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 100: ...zes may include additional options such as Borderless 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings or Printer Features from the pop up menu You see these settings Note The available print settings and appearance of the print window may be different than those covered here depending on...

Page 101: ... Quality Options Mac You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Draft Vivid For draft printing on plain paper with good quality and print speed Normal For everyday text and image printing Normal Vivid For everyday text an...

Page 102: ...ow check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting If you are printing a borderless photo select the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be li...

Page 103: ...select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To print on both sides of each page select a setting from the Two Sided pop up menu To invert or flip the printed image select the Reverse page orientation or Flip hor...

Page 104: ...g Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options ...

Page 105: ...pe 3 If necessary customize the Adjustments settings as instructed on the screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac Parent topic Printing on a Mac Related references Double sided Printing Capacity ...

Page 106: ...Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colo...

Page 107: ...rinting on a Mac Color Matching and Color Options Mac You can select these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion me...

Page 108: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 109: ...rences Mac You can select these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Bidirectional printing Prints in both directions right to left and left to right speeding up printing but may reduce print quality ...

Page 110: ... for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Reduce Print Data Size Increases print data compression to improve print speed Not recommended when printing fine patterns Parent topic Selecting Printing Preferences Mac Printing...

Page 111: ...nd check ink status 1 Click the printer icon when it appears in the Dock You see the print status window 2 Select the following options as necessary for your Mac OS version To cancel printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print j...

Page 112: ...nt photos CD DVD labels and more using a variety of layouts and templates with Epson Photo Features include image corrections and adjustments and adding text and stamps to photos We recommend printing on genuine Epson photo paper for the best results Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo software See the Epson Photo help utility f...

Page 113: ...one or Tablet Parent topic Scanning Related tasks Placing Originals on the Scanner Glass Starting a Scan Using the Product Control Panel You can scan an image to your computer using your product s control panel buttons Your product automatically selects default scan settings but you can view or change them as necessary You can change the default scan settings using the Event Manager utility on the...

Page 114: ... capture on a Mac To WSD lets you manage network scanning in Windows 10 Windows 8 x Windows 7 or Windows Vista English only To use this feature you must first set up a WSD Web Services for Devices port on your Windows 7 or Windows Vista computer the port is set up automatically on Windows 10 and Windows 8 x 6 Do one of the following If you are scanning to a network computer select the target compu...

Page 115: ... window select Network 5 Locate your product on the Network screen right click it and select Install 6 When you see the User Account Control screen click Continue Note If you see an Uninstall screen click Uninstall and repeat these steps as necessary 7 When you see the message Your device is ready to use in the Windows taskbar click the message 8 On the Driver Software Installation screen make sur...

Page 116: ... select the scan job settings you want to view or change 5 Change the settings as necessary Note If you create a new job you can only assign it to the Custom Action setting You can change the settings of the other assigned jobs but you cannot rename them or select a different job 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel...

Page 117: ...s 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Windows other versions Click or Start and sel...

Page 118: ...118 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 You see an Epson Scan 2 window like this ...

Page 119: ...n You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select S...

Page 120: ...120 You see an Epson Scan 2 window like this ...

Page 121: ... tasks Using the Epson Smart Panel Mobile App Scanning a Document in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart Note The images in this guide show Windows screens Mac screens may be slightly different Depending on your product model and software version not all options may be available 1 Load your original into the product 2 Open Epson ScanSmart on your compute...

Page 122: ...elect an option for the Scan area setting if necessary Note The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed It does not scale the image to the selected size 4 Select SCAN ...

Page 123: ...Stitch Images and follow the on screen instructions to combine them into a single image 6 If Photo Mode is automatically detected the following enhancement options are available Auto Color Enhancement automatically adjusts the brightness contrast and saturation of your photos Restore Faded Colors restores the colors in faded photos automatically Remove Red Eye automatically removes the red eye eff...

Page 124: ...ow Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats 1 Make sure your originals are scanned and reviewed See the link below 2 In the Select Action window click Save ...

Page 125: ...ng a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment Note Your email app and account settings should be configured before scanning You must install a MAPI type email program such as Outlook Express Windows Live Mail Entourage or Mac Mail Attach to Email only supports 32 bit MAPI compatible mail apps Web based email services such...

Page 126: ...Character Recognition language If you also want to save a copy of the scanned image to your computer make sure the checkbox is selected and select the folder on your computer in which to save the file 4 Click Attach to E mail Your email program opens with the file attached to a new email Parent topic Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned im...

Page 127: ...t type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can select the OCR Optical Character Recognition language If you also want to save a copy of the scanned image to your computer click the checkbox 5 Click Send Parent topic Scanning a Docu...

Page 128: ...change the print settings if necessary Select the number of copies you want to print If you also want to save a copy of the scanned image to your computer click the checkbox The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can...

Page 129: ... Changing the Save Settings Customizing Action Icons Parent topic Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart you can change the product that you are using with your computer Note A product connected to your computer via USB takes priority over a product with a Wi Fi connection 1 On the main screen click Change You see a screen like this ...

Page 130: ... such as the resolution document size and more Note If you select Auto Mode you cannot change the scan settings 1 Click the Settings button You see a screen like this 2 Do one of the following To change Document Mode settings select Document Mode Custom Settings To change Photo Mode settings select Photo Mode and click Close When you start a scan you will be prompted to select scan settings ...

Page 131: ...131 You see a screen like this 3 Change the settings as necessary and click Save Parent topic Selecting Epson ScanSmart Settings ...

Page 132: ...132 Changing the File Name Settings You can change the default file naming method for your scans 1 Click the Settings button You see a screen like this 2 Click the File Name Settings tab ...

Page 133: ...a prefix for the file name Select the date format Select a numbering format as the counter format 4 Click Close Parent topic Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans 1 Click the Settings button ...

Page 134: ...134 You see a screen like this 2 Click the Save Settings tab ...

Page 135: ...ange the settings as necessary 4 Click Open folder after saving to open the file folder after a file is saved 5 Click Close Save Settings Parent topic Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved PDF Options ...

Page 136: ... Standard Images load from top to bottom in a web browser It takes longer to load the entire image Progressive Images first load completely at low resolution and then adjust to high resolution in a web browser Embed ICC Profile Windows only Allows you to add ICC profiles to the image TIFF Options Setting Options Description Byte Order Windows Macintosh Specifies the operating system where the scan...

Page 137: ... Icons You can customize which scan action icons appear on the Select Action screen Note You can also customize them by clicking the Customize icon on the Select Action screen 1 Click the Settings button You see a screen like this 2 Click the Customize Actions tab ...

Page 138: ...an your document and save the scanned image in various file formats in your operating system s Documents or My Documents folder or open it in your scanning program You can preview the scanned image and select or change settings as necessary Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download ...

Page 139: ...139 You see this window ...

Page 140: ...otate the scanned image 8 Select the Correct Document Skew setting to correct skewed originals image contents or both 9 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 10 Select any of the additional settings that you want to use on the Main Settings tab 11 Click the Advanced Settings tab and select any settings that you want to use ...

Page 141: ...age clockwise to the desired angle before scanning it Select Auto to allow your product to automatically rotate the image based on the orientation of the text may take longer to scan Correct Document Skew Corrects skewed originals image contents or both Add or edit pages after scanning Lets you add remove or edit the pages in a scan including rotating pages and changing the page order Note To save...

Page 142: ...areas of the overall scanned image Gamma Adjusts the midtone density of the scanned image Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not a...

Page 143: ...l Note The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet If you install your scanner software programs individually be sure to also install this component if you want to perform OCR 1 Load your original in the product for scanning 2 Start Epson Scan 2 3 Select your scan settings 4 Click Preview and adjust...

Page 144: ...e PDF or protect printing or editing properties 11 Click OK 12 Confirm the File Name setting and select a Folder setting for your document 13 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format O...

Page 145: ...mat that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution rais...

Page 146: ...i dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or a smaller size Select the Epson Scan 2 Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 200 dpi Print fax convert to editable text OCR create searchable PDF 200 to 300 dpi Parent topic Scanning in Eps...

Page 147: ...optimal print quality and performance Note The product has a low ink alert system The accuracy of this system depends on the user refilling the ink tanks correctly The product cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refil...

Page 148: ...ability If you leave an ink bottle unpacked for a long time before using it print quality may be affected If the ink level is below the lower line on an ink tank refill the ink Continued use of the product when the ink level is below the lower line on an ink tank could damage the product Visually check the ink levels in the product s ink tanks to confirm the actual ink levels Continued use of the ...

Page 149: ...ffect product function or performance The specification and appearance of the ink bottles are subject to change without prior notice for improvement If an ink bottle is dented you can still use the ink The quality and quantity of ink will not be affected When printing in monochrome or grayscale color ink may be used instead of black ink depending on the paper type or print quality settings This is...

Page 150: ...te messages if the ink tanks are not refilled according to these instructions As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line Continued use of the product when the ink level is below the lower line on the tank could damage the product Parent topic Check Ink Levels Checking Ink Levels Windows A low ink reminder appears if you...

Page 151: ...pen Printer Utility 2 Select EPSON Status Monitor You see a window like this 3 Refill any ink tank as needed Note To update or refresh the displayed ink levels click Update Note The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of the product when th...

Page 152: ... Epson ink and paper at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Note Epson s warranties do not extend to any damage caused by the use of third party ink or ink not designed for your printer ...

Page 153: ...e ink tanks are not filled all the way However for the most accurate ink level monitoring fill all the ink tanks up to the top line Note The product has a low ink alert system The accuracy of this system depends on the user refilling the ink tanks correctly The product cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink ...

Page 154: ...on your product 2 Close the document cover if it is open 3 Lift up the scanner unit with both hands until it locks 4 Open the ink tank cover 5 Read the precautions on the screen and then proceed to the next screen ...

Page 155: ... Make sure that the color of the ink tank matches the ink color that you want to refill 7 Hold the ink bottle upright and slowly turn the bottle cap to remove it Caution Do not shake or squeeze the bottle Do not touch the top of the bottle after its cap is removed ...

Page 156: ...al advice if problems persist Keep the ink bottles out of the reach of children and do not drink the ink 8 Position the top of the ink bottle with the filling port and then insert the bottle straight onto the port Ink flows into the tank Note Refer to the color coded sticker on the ink tank unit to identify the color of each tank Do not force the bottles into position they are keyed for each color...

Page 157: ...e Ink flows into the tank and stops automatically when the ink is filled to the upper line Note If ink does not flow from the bottle lift and reinsert the bottle If the ink has reached the upper line of the tank do not remove and reinsert the bottle or ink may leak ...

Page 158: ... cap and tighten it Store the bottle upright for later use 11 Securely close the ink tank cap 12 Repeat the previous steps as necessary for each ink tank you need to refill 13 Close the ink tank cover then close the scanner unit using both hands Note The scanner unit is designed to close slowly and resist a little as a precaution against injuring your fingers Continue to close the scanner unit eve...

Page 159: ...e colors you refilled Even if you do not refill ink up to the upper line on the ink tank you can continue using the product To keep your product operating at its best however fill ink tank up to the upper line and reset the ink level immediately Parent topic Refilling Ink Related concepts Purchase Epson Ink Related tasks Checking Ink Levels on Your Product ...

Page 160: ... quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first If you still see white or dark lines or gaps in your printouts even after clea...

Page 161: ... errors on the LCD screen and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Maintenance Nozzle Check 5 Press the start button to print The nozzle check pattern is printed 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning ...

Page 162: ...below If you don t see any improvement after cleaning the print head up to 3 times turn the product off and wait at least 12 hours Then run a nozzle check and try cleaning the print head again If quality still does not improve run a Power Cleaning Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Power Cleaning Related topics Loading Paper Checking the Nozzles Using a Compu...

Page 163: ... Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Print Head Nozzle Check You see a window like this 5 Click Print ...

Page 164: ... 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning 7 Do one of the following If there are no gaps click Finish ...

Page 165: ... nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent t...

Page 166: ...the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished When the cleaning cycle is finished you see a message on the screen and a nozzle pattern prints Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print ...

Page 167: ...attern to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning 7 Do one of the following If there are no gaps the print head is clean Select No and press the OK button ...

Page 168: ...Print Head Nozzle Check Power Cleaning Related topics Loading Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right cli...

Page 169: ... cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print ...

Page 170: ...to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning If there are no gaps click Finish If there are gaps or the pattern is faint click Clean to clean the print head again ...

Page 171: ...aning turn off the product and wait at least 12 hours before running another Power Cleaning Caution Running a Power Cleaning consumes a lot of ink so you should run it only if necessary Make sure each ink tank is at least one third full before running a Power Cleaning or it may damage the product Caution Power Cleaning may cause the ink pads to reach their capacity sooner When an ink pad reaches t...

Page 172: ...wait at least 12 hours before running another nozzle check Run Print Head Cleaning or Power Cleaning depending on the printed pattern If the print quality does not improve after running the Power Cleaning utility multiple times contact Epson for support Parent topic Power Cleaning Related concepts Print Head Cleaning Print Head Nozzle Check Related references Where to Get Help Related topics Loadi...

Page 173: ...ttings and click the Maintenance tab Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Power Cleaning You see a window like this 5 Follow the on screen instructions to run a Power Cleaning 6 When Power Cleaning is finished run a nozzle c...

Page 174: ...ignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Make s...

Page 175: ... pattern for each set on the LCD screen Vertical Alignment Horizontal Alignment 8 Press the OK button when you are finished Parent topic Print Head Alignment Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks Cleaning the Print Head Path Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout you can clean the paper guide rollers to re...

Page 176: ... 11 7 inches 210 297 mm 2 Select Maintenance Paper Guide Cleaning 3 Follow the on screen instructions to clean the paper guide 4 Repeat these steps as necessary until the paper comes out clean 5 If the paper is still smeared with ink turn off the product and lift up the scanner unit with both hands until it locks ...

Page 177: ...e print head nozzles Do not touch the flat white cable the translucent film or the ink tubes inside the product 7 Close the scanner unit Note The scanner unit is designed to close slowly with slight resistance to help prevent injury to your fingers Continue to close the scanner unit even if you feel some resistance Parent topic Adjusting Print Quality Related topics Loading Paper ...

Page 178: ...bs cup 59 ml water containing 2 to 3 drops of mild dish detergent A small flashlight Caution Do not use any other liquid to clean the print head path or you may damage your product Do not use tissue paper to clean the inside of the product The print head nozzles may become clogged with lint 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Close the document cover...

Page 179: ...179 Caution Do not touch the flat white cable translucent film or ink tubes inside the product Doing so may cause a malfunction ...

Page 180: ...sing the flashlight check the translucent film shown here for ink smears 1 Translucent film 2 Print head rail Caution Do not touch the print head rail or wipe the grease off of it You may not be able to print ...

Page 181: ...the translucent film is dry close the scanner unit Note The scanner unit is designed to close slowly with slight resistance to help prevent injury to your fingers Continue to close the scanner unit even if you feel some resistance 11 Reconnect any disconnected cables plug in the power cord and turn on the product Parent topic Adjusting Print Quality Related concepts Power Cleaning Print Head Align...

Page 182: ...ack and white prints and color prints that have been printed 1 Press the home button if necessary 2 Select Settings Print Counter to view the number of prints Parent topic Checking the Number of Sheets Fed Checking the Sheet Counter Windows You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 Access the Windows Desktop and right click the ic...

Page 183: ...ecking the Number of Sheets Fed Checking the Sheet Counter Mac You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select Printer and Option...

Page 184: ...184 You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets Fed ...

Page 185: ... clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Do not touch the flat white cable translucent film or ink tubes inside the product 1 Turn off the product 2 Unplug the power cord 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the outer case and control panel with a soft clean cloth moistened with a little wat...

Page 186: ...ss surface with any force 8 Close the document cover Parent topic Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance prepare it for transportation as described here Caution During transportation and storage follow these guidelines Avoid tilting the product placing it vertically or turning it upside down otherwise ink may...

Page 187: ...in the box with the product Do not carry the product by its control panel this may damage the product 1 Turn off the product 2 Wait until the power light turns off and then unplug the power cable Caution Wait until the power light is off before you unplug the power cable to allow the print head to return to the home position If the print head does not return to the home position the ink can dry ou...

Page 188: ...print head to the case with tape Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product 8 Make sure the ink tank caps are securely closed and close the ink tank cover ...

Page 189: ...signed to close slowly and resist a little as a precaution against injuring your fingers Continue to close the scanner unit even if you feel some resistance 10 Close the paper support feeder guard and output tray Then lower the control panel by gently pushing the panel down ...

Page 190: ... possible or use equivalent cushioning around the product Be sure to remove the tape from the print head before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment ...

Page 191: ...ere to Get Help Checking for Software Updates It s a good idea to check Epson s support website occasionally for free updates to your product software Visit epson com support U S or epson ca support Canada and select your product Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop a...

Page 192: ...ems Viewing the Help Screen You can view troubleshooting or how to topics on the LCD screen at any time 1 Press the help button You see a screen like this 2 Select an option to view instructional images or animations Parent topic Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen LCD code Condition solution E 01 A p...

Page 193: ...Setup Auto Display option is disabled You must enable Paper Setup Auto Display to use AirPrint I 60 Your computer may not support WSD Web Services for Devices The Scan to PC WSD function is available only for computers running English versions of Windows 10 Windows 8 x Windows 7 or Windows Vista Recovery Mode Update Firmware A firmware update has failed Connect your product using a USB cable and t...

Page 194: ... when there is still ink in the tanks 2 Select the colors that you refilled on the LCD screen 3 Follow the instructions on the LCD screen to reset the ink levels Note The product has a low ink alert system The accuracy of this system depends on the user refilling the ink tanks correctly The product cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining...

Page 195: ...ve could be caused by your computer cable software or selected settings Check other solutions or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Proble...

Page 196: ...On or Off If you cannot turn the product on or off try these solutions If you cannot turn on your product make sure the power cord is securely connected and hold down the power button a little longer If you cannot turn off your product hold down the power button a little longer If you still cannot turn off your product unplug the power cord plug the power cord back in then turn your product on and...

Page 197: ...nd install your product software again In Windows make sure your product is selected as the default printer and the correct port is shown in the printer properties If you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contact your system administrator If you are printing over a network make sure your product is set up ...

Page 198: ...g cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions Verify th...

Page 199: ...rt device closer to the wireless router to help with radio wave communication and then try to make network settings again If the IP address assigned to the product is 169 254 XXX XXX and the subnet mask is 255 255 0 0 the IP address may not be assigned correctly Check the IP address and the subnet mask assigned to the product Restart the wireless router or reset the network settings for the produc...

Page 200: ...ware to connect to the new router Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider fo...

Page 201: ... 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Wireless Network Connection ...

Page 202: ...ID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions Try restarting your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection...

Page 203: ... own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions If you are scanning a large original at a high resolution a network communication error may occur Try scanning again at a lower resolution If network communication was interrupted while starting Epson Scan 2 exit Epson Scan 2 wa...

Page 204: ...ks Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet Related topics Wi Fi Networking Solving Copying Problems Check these solutions if you have problems copying with your product Product Makes Noise But Nothing Copies Product Makes Nois...

Page 205: ...ean the scanner glass with a soft dry lint free cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recommended Caution Do not spray glass cleaner directly on the scanner glass When vertical banding appears or the paper is smeared clean the paper path When horizontal banding appears or the top or bottom of the paper is smeared load paper in the correct direc...

Page 206: ... arrow mark on the edge guides If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it If paper jams when you load only one or two sheets try loading more sheets at a time Do not load more than the recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets Make sure your paper meets the specifications for...

Page 207: ...r Cover Related tasks Loading Paper in the Rear Paper Feeder Cleaning the Paper Guide Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product follow the steps here 1 Cancel the print job if necessary 2 Remove any jammed paper from the rear paper feed ...

Page 208: ...208 3 Open the scanner unit with both hands until it locks and remove any jammed paper inside ...

Page 209: ...se the scanner unit Note The scanner unit is designed to close slowly and resist a little as a precaution against injuring your fingers Continue to close the scanner unit even if you feel some resistance Parent topic Solving Paper Problems Related tasks Cancelling Printing Using the Product ...

Page 210: ... jammed in the rear cover follow the steps here 1 Cancel the print job if necessary 2 Pull any jammed paper out of the rear paper feed 3 Press the buttons to release the rear cover and remove the cover from your product Carefully remove any jammed paper from inside the product ...

Page 211: ... Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint If you are using lette...

Page 212: ...s a first tier hub If it still does not print connect your product directly to your computer instead of the hub Make sure the printer status is not offline or pending Make sure you are using the Epson printer driver for your product or the available functions are limited Run a product check to see if a test page prints If the test page prints check to see if your product software is installed corr...

Page 213: ...in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printing preferences Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name select Printin...

Page 214: ...ct is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again If you are printing over a wireless network factors such as in...

Page 215: ...d open these folders ProgramData EPSON PRINTER Note If you do not see the ProgramData folder open the Organize menu and select Folder and search options In the window that appears click the View tab select Show hidden files folders and drives in the Advanced settings list and click OK 2 Right click the EPAUDF01 AUD file and select Delete 3 Restart your computer and try printing again Parent topic ...

Page 216: ...sion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Print Layout Options Mac Selecting Basic Pri...

Page 217: ...ozzle Check Print Head Maintenance Related tasks Loading Paper in the Rear Paper Feeder Selecting Extended Settings Windows Selecting Printing Preferences Mac Printing Your Document or Photo Windows Printing Your Document or Photo Mac Checking Ink Levels on Your Product Selecting Basic Print Settings Mac Selecting Basic Print Settings Windows Incorrect Margins on Printout If your printed page has ...

Page 218: ...rderless option in your printer software Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints Make sure the image size and the paper size are set correctly if the image is small the enlargement may not be enough to cover the paper Parent topic Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related ta...

Page 219: ...wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and printer software Make sure you selected the correct paper size on the control panel Make sure your paper is positioned correctly for feeding into the printer Clean the scanner glass and document cover If the edges of a copy are cropped slightly move...

Page 220: ...settings in your product software Align the print head Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Loading Paper in the Rear Paper Feeder Selecting Basic Print Settings Mac Aligning the Print Head Using the Product Control Panel Solving Print Quality Problems Check these...

Page 221: ... software When horizontal banding appears or the top or bottom of the paper is smeared load paper in the correct direction and slide the edge guides to the edges of the paper When vertical banding appears or the paper is smeared clean the paper path You may need to refill the ink Visually check the ink levels If you have not used the product for a long time run the Power Cleaning utility Note Powe...

Page 222: ... are printing on thick paper or envelopes make sure you select the appropriate settings In Windows you can also try selecting Short Grain Paper in Extended Settings Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software When vertical banding appears or th...

Page 223: ...ning utility Note Power Cleaning consumes a lot of ink so run this utility only if you cannot improve print quality by cleaning the print head Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Print Head ...

Page 224: ...ime run the Power Cleaning utility Note Power Cleaning consumes a lot of ink so run this utility only if you cannot improve print quality by cleaning the print head If you printed when the ink levels were too low to be seen in the ink tank windows refill the ink tanks to the upper lines and then run the Power Cleaning utility to replace the ink inside the ink tubes After running the utility run a ...

Page 225: ...are You may need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be low resolution and not result in a high quality printout If you enlarged the image size in an image editing program you need to increase the image resolution setting to retain a high image quality Increase the image resolution by the same amount you increas...

Page 226: ... not selected in your printer software If you selected Standard Vivid Windows or Normal Vivid Mac as the quality setting in the printer software try selecting Standard Windows or Normal Mac instead Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink levels may be low and you may need to refill the ink Visually check the ink levels I...

Page 227: ...ave not used the product for a long time run the Power Cleaning utility Note Power Cleaning consumes a lot of ink so run this utility only if you cannot improve print quality by cleaning the print head Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Nozzle Check Power Cleaning Check Ink Levels Related tasks Refilling the Ink Tanks Selecting Basic Print S...

Page 228: ...e limit Use the Epson Scan 2 Utility on your computer to reset the scanner software settings If resetting the settings does not solve the problem uninstall and reinstall the scanner software Parent topic Solving Scanning Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you cannot start Epso...

Page 229: ...ns and install one version If you upgraded your operating system but did not reinstall Epson Scan 2 try reinstalling it Parent topic Solving Scanning Problems Related concepts Scan Resolution Guidelines Uninstall Your Product Software Related references Additional Scanning Settings Advanced Settings Tab Related tasks Starting a Scan from a Scanning Program Scanning in Epson Scan 2 Related topics S...

Page 230: ...es Straight Lines in an Image Appear Crooked Scanned Image Quality Problems Characters are Not Recognized During Conversion to Editable Text OCR Image Colors are Patchy at the Edges Ripple Patterns Appear in an Image Scanned Image Edges are Cropped Resetting the Epson Scan 2 Settings Parent topic Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots t...

Page 231: ...s Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place your original straight when you scan it Parent topic Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Scanned Image Quality Problems If you encounter quality problems with your scanned image ...

Page 232: ...e the Text Enhancement setting to High Note The Text Enhancement and Remove Background settings depend on the selected Image Type Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow...

Page 233: ... the correct Image Type for your original On the Main Settings tab set the Resolution between 200 and 600 dpi On the Advanced Settings tab select Text Enhancement and choose a setting Note The Text Enhancement setting depends on the selected Image Type If the Image Type is set to Black White adjust the Threshold setting on the Advanced Settings tab The Image Option must be set to None Parent topic...

Page 234: ...d If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly In the Epson Scan 2 or Epson ScanSmart settings set the Edge Fill setting to None Parent topic Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Resetting the Epson Scan 2 S...

Page 235: ... Software Windows You can uninstall and then re install your product software to solve certain problems 1 Turn off the product 2 Disconnect any interface cables 3 Do one of the following Windows 10 Click and select Settings Apps or System Apps features Then select the program you want to uninstall and select Uninstall Windows 8 x Navigate to the Apps screen and select Control Panel Programs Progra...

Page 236: ...click Uninstall Change 6 Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic Uninstall Your Product Software Related references Where to Get Help Uninstalling Product Software Mac In most cases you do not need to uninstall your product software before re install...

Page 237: ...ternet Support Visit Epson s support website at epson com support U S or epson ca support Canada and select your product for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready Product name Produc...

Page 238: ...ine Epson ink and paper at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Parent topic Solving Problems ...

Page 239: ...pecifications Printable Area Specifications Scanning Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows ...

Page 240: ...your product and select Downloads Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems macOS 11 x macOS 10 15 x macOS 10 14 x macOS 10 13 x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for your operating system vi...

Page 241: ...egal 8 5 14 inches 216 356 mm 8 5 13 inches 216 330 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm Executive 7 25 10 5 inches 184 267 mm Half Letter 5 5 8 5 inches 140 216 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm Paper types Plain paper Note Your product also supports compatible papers distributed by Epson Select the link at the end of...

Page 242: ... or quality Parent topic Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets 1 Top bottom margins 0 12 inch 3 mm 2 Reduced print quality area top 1 61 inches 41 mm 3 Reduced print quality area bottom 1 46 inches 37 mm ...

Page 243: ...2 Reduced print quality area bottom 1 57 inches 40 mm Envelopes 1 Left right margins 0 12 inch 3 mm 2 Top bottom 0 12 inch 3 mm 3 Reduced print quality area left 0 71 inch 18 mm 4 Reduced print quality area right 1 61 inches 41 mm Parent topic Technical Specifications ...

Page 244: ...yscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic Technical Specifications Ink Specifications Note Epson s warranties do not extend to any damage caused by the use of third party ink or ink not designed for your printer The included initial ink bottles must be used for printer setup and are ...

Page 245: ...25 C Parent topic Technical Specifications Related references Ink Bottle Part Numbers Dimension Specifications Height Stored 7 4 inches 187 mm Printing 10 2 inches 259 mm Width Stored 14 8 inches 375 mm Printing 14 8 inches 375 mm Depth Stored 13 7 inches 347 mm Printing 22 3 inches 567 mm Weight without ink or power cord 11 9 lb 5 4 kg Parent topic Technical Specifications Electrical Specificatio...

Page 246: ...emperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers USB 3 0 cables are not supported Parent topic Technical Specifications Network Interface Specifications Wi Fi Standa...

Page 247: ...ity Security protocol SSL TLS HTTPS Server Client IPPS SNMPv3 Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC Part 15 Subpart B Class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN ICES 3 B NMB 3 B This equipment contains the following wireless module Manufacturer Seiko Epson Corporation Type J26H006 This product conforms to Part 1...

Page 248: ...ws to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment should be installed and op...

Page 249: ...sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Make sure the AC power cord meets the relevant local safety standard Place the product near a wall outlet where the plug can...

Page 250: ... product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Keep your product at least 8 7 inches 22 cm away from cardi...

Page 251: ...or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak Parent topic Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product near such d...

Page 252: ...hich can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experience...

Page 253: ...ures then in effect for consumer related disputes but excluding any rules that permit joinder or class actions in arbitration for more detail on procedure see Section 1 6 below You and Epson understand and agree that a the Federal Arbitration Act 9 U S C 1 et seq governs the interpretation and enforcement of this Section 1 b this Agreement memorializes a transaction in interstate commerce and c th...

Page 254: ...on of this Agreement including any claim that all or any part of this Agreement is void or voidable Notwithstanding this broad delegation of authority to the arbitrator a court may determine the limited question of whether a claim or cause of action is for an IP Claim which is excluded from the definition of Disputes in Section 1 1 above The arbitrator shall be empowered to grant whatever relief w...

Page 255: ...reement Your right to attorney s fees and expenses under Section 1 6d above does not limit your rights to attorney s fees and expenses under applicable law notwithstanding the foregoing the arbitrator may not award duplicative awards of attorney s fees and expenses 1 7 Opt out You may elect to opt out exclude yourself from the final binding individual arbitration procedure and waiver of class and ...

Page 256: ... registered in the U S and other countries App Store is a service mark of Apple Inc registered in the U S and other countries Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards Google is a registered trademark and AndroidTM Chromebook...

Page 257: ...Corporation This information is subject to change without notice libTIFF Software Acknowledgment A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic Notices libTIFF Software Acknowledgment Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distri...

Page 258: ...yrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy eff...

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