Epson SC-P800 Series User Manual Download Page 106 | Manualshive

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Problem Solver

Messages

If one of the following messages is displayed in the control panel’s screen, refer to the solutions listed here and perform
the necessary steps to fix the problem.

Message

What to do

Printer error. Turn power off and then on again. For details, see
your documentation.

Turn off the printer, and then turn it back on.

If the problem persists, turn off the printer, open the printer
cover, and check that there are no paper jams or foreign
objects in the printer.

Remove any foreign objects you discover and turn on the
printer.

Combination of IP address and subnet mask is invalid. See your
documentation.

See the

Network Guide

(PDF).

Check if paper is jammed. See manual for how to clear jammed
paper.

Refer to the appropriate section below.

U

“Paper from the Auto Sheet Feeder Jams During Printing”

U

“Jammed Fine Art Media” on page 113

U

“Jammed Poster Board” on page 114

U

“Roll paper jam” on page 115

Some function may not be available. For details, see your
documentation.

When

Paper Setup Display

is set to

Off

, AirPrint is not

available.

Error Notice

from

Paper Feeder Settings

becomes

Off

. To use this function, set

Paper Setup Display

to

On

.

U

“Menus” on page 92

Non-supported size paper for borderless printing is loaded.
See manual for details on supported paper.

The custom paper size specified in the printer driver does not
support borderless printing. See the following for sizes that
support borderless printing.

U

“Supported Media” on page 118

Print head protective material is not removed. See manual for
details.

See the

Start Here

for details on removing the protective

material.

Periodic replacement part is nearing end of its service life.
Please contact Epson support soon.

A periodic consumable part is reaching the end of its service
life. You can continue printing, but we recommend replacing
the part as soon as possible to maintain optimum printing
quality. Contact your local dealer or Epson Support to request
replacement.

SC-P800 Series User’s Guide

Problem Solver

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Summary of Contents for SC-P800 Series

Page 1: ...User s Guide CMP0031 01 EN ...

Page 2: ...ionshallnotbeheldliableforanydamageresultingfromelectromagneticinterferencethatoccursfromtheuseofanyinterfacecables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON EPSON EXCEED YOUR VISION EXCEED YOUR VISION UltraChrome and their logos are registered trademarks or trademarks of Seiko Epson Microsoft Windows and Windows Vista are registered trademarks of Micr...

Page 3: ...inting Mac OS X 39 Canceling Printing Control Panel 39 Printable area 40 The Printed Area for Cut Sheets 40 The Printed Area for Roll Paper 40 Changing the Type of Black Ink 41 Switching Automatically 41 Switching Manually 42 Energy Saving Settings 42 Using the Printer Driver Windows Displaying the Settings Screen 44 From the Start button 44 Displaying Help 45 Click the Help Button to Display 45 R...

Page 4: ...Correcting Print Misalignment Print Head Alignment 100 Replacing Consumables 101 Replacing Ink Cartridges 101 Replacing the Maintenance Cartridge 103 Cleaning the Printer 104 Cleaning the Printer Surface 104 Cleaning the Rollers 104 Cleaning Inside the Printer 105 Problem Solver Messages 106 Troubleshooting 107 You cannot print because the printer does not work 107 The printer sounds like it is pr...

Page 5: ...Help for Users in Hong Kong 136 Help for Users in Malaysia 136 Help for Users in India 136 Help for Users in the Philippines 137 SC P800 Series User s Guide Contents 5 ...

Page 6: ...r system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Use only the type of power source indicated on the product s label Use only the power cord that comes with this product Use of another cord may result in fire or electric shock Do not use a damaged or frayed power cord Be sure your AC power cord meets relevant safety s...

Page 7: ...adoctorimmediately Shake new ink cartridges four or five times before opening their packages Do not shake ink cartridges after opening their packages this can cause leakage Use the ink cartridge before the date printed on its package Use up the ink cartridge within six months of opening the package for best results Do not dismantle the ink cartridges or try to refill them This could damage the pri...

Page 8: ...touch or attempt to remove the broken pieces Press the LCD screen gently with your finger Do not press forcefully or operate with your nails Donotoperateusingitemswithsharpedgessuchas a ball point pen sharp pencil stylus pen and so on Condensation inside the LCD screen due to abrupt changes in temperature or humidity may cause performance to deteriorate Meaning of Symbols War ning Warnings must be...

Page 9: ...emoving jammed paper The cover is normally closed when the printer is in use D Ink cartridge cover Open when installing or replacing ink cartridges U Replacing Ink Cartridges on page 101 E Front cover Open before pulling out the front manual feed tray or output tray F Output tray Ejected paper is collected here Extend the tray when using the printer G Front manual feed tray Press the center of the...

Page 10: ...Paper support edge guide Only use this to prevent skewing of plain paper that is A3 size or larger U Loading Paper into the Auto Sheet Feeder on page 24 L Auto sheet feeder Automatically feeds paper Back A Rear support Use when loading fine art media or roll paper using the optional roll paper unit U Loading Fine Art Media on page 25 U Loading Roll Paper on page 30 B Roll paper feeder Use when pri...

Page 11: ...ght Indicates the network communication speed On 100Base TX Off Not connected energy saving or 10Base T G Data light Indicates the status of the network connection or receiving data On Connected Flashing Receiving data Off Not connected or energy saving H AC inlet Connects the supplied power cable SC P800 Series User s Guide Introduction 11 ...

Page 12: ...us screen while the Menu is displayed D Screen Displays the printer s status menus error messages and so on U Home Screen View on page 13 E and buttons Press to select menu items and setting values when a menu is displayed F button Display the home screen U Home Screen View on page 13 Note You can change the angle of the control panel SC P800 Series User s Guide Introduction 12 ...

Page 13: ...theselectedLoadGuideusingthe following icons Auto sheet feeder Fine art media Poster board Roll paper Turns on when Thick Paper is set to On Indicates that the ink is running low or the maintenance cartridge is running out of space Prepare a new cartridge Indicates the selected black ink using the following icons Photo black ink Matte black ink Displayed when connected to a wired LAN SC P800 Serie...

Page 14: ... screen Media Setup is displayed when paper is loaded You can set the Media Size and Media Type C Ink Remaining Display button Displays the approximate amount of ink remaining and free space in the maintenance cartridge Depending on the status of each cartridge the icons change as shown below Ink cartridge No error The level of the indicator changes dependingontheamountofink remaining in the cartr...

Page 15: ...other U Changing the Type of Black Ink on page 41 U Supported Media on page 118 E Network Summary Display button Displays the status of the printer s connection to the computer You can also display Wi Fi Network Settings and so on directly from the Menu U Setting Items for the Network Summary Display on page 93 F Setup button You can perform printer maintenance and adjust printer settings U Menus ...

Page 16: ...to differences in lighting 2 Reproduces fine gradations 3 Reduces graininess 4 Increases the gamut for rich color reproduction Precise output using the maximum resolution of 2880 1440 dpi and minimum ink dot size of 3 5 pl Print beautiful photographs with little graininess Long life prints Pigmentinksmaintainmorebeautifulandmorevibrant prints over a long period of time since their high water and o...

Page 17: ... are being handled or when no operationhasbeenperformedforsometime theprinter enters sleep mode to reduce power consumption Furthermore if the Auto Power Off function is enabled theprintercanautomaticallyswitchofftoavoidwasting electricity This function works if no print jobs are received and no operations are carried out on the control panel while the printer is not in an error status for a speci...

Page 18: ...cause clogging Capping may not occur the print head is not positioned on the right hand side if the printer is turned off during a paper jam or when an error occurs Capping is a function for automatically covering the print head with a cap lid to prevent the print head from drying out In this case turn on the power and wait a while until capping is performed automatically When the power is on do n...

Page 19: ...se you may not be able to perform operations or print properly U Replacing Ink Cartridges on page 101 When loading ink cartridges be sure all colors are installed The printer can only be used when all colors are installed Do not move the print head by hand otherwise the printer may be damaged Do not leave the printer without ink cartridges installed Otherwise the ink in the printer will dry and yo...

Page 20: ...ff Make sure the print outs are completely dry before foldingofstacking otherwise thecolormaychange where they touch leaves a mark These marks will disappear if they are separated immediately and dried however they will remain if not separated If you put the print outs in an album before they are completely dry they may be blurred Do not use a dryer to dry the print outs Avoid direct sunlight Prev...

Page 21: ...line help for more information EpsonNet Setup With this software you can configure various network settings for the printer from your computer EpsonNet Print With this software you can perform direct TCP IP printing when the computer and the printer are connected via a network EpsonNet Config With this software you can configure various network settings for the printer from your computer This is u...

Page 22: ...edia type and paper size Windows You can save these settings and easily import or export these saved settings U Customizing the Printer Driver on page 46 Mac OS X Allows the user to execute printer maintenance functions to maintain print quality and check the printer s status and so on Windows You can easily import or export printer driver settings U Summary of the Utility Tab on page 48 Mac OS X ...

Page 23: ...hod and the media type See the following for paper sizes U Supported Media on page 118 Name Paper Thickness Width Length Size A Auto sheet feeder 0 08to0 3mm 89 to 431 8 mm 127 to 950 mm 1 10 x 15 cm 4 x 6 in to A2 B Fine art media 0 29to0 7mm 203 2 to 431 8 mm 254 to 950 mm 1 203 x 254 mm 8 x 10 in to A2 C Poster board 1 2 to 1 5 mm 254 to 594 mm 1 D Roll paper 2 0 25to0 7mm 329 to 431 8 mm 55 to...

Page 24: ...yisOn Seethe following for more information on the setup items U Menus on page 92 Loading Paper into the Auto Sheet Feeder Extend the paper support and load the paper You can load paper with a thickness of 0 08 to 0 3 mm A Turn on the printer B Open and fully extend the paper support C Press the front cover The front cover opens automatically when it is pressed SC P800 Series User s Guide Basic Op...

Page 25: ...tly use the papersupportedgeguide a showninthefollowing illustration U Unable to feed or eject paper on page 111 F Pinchtheedgeguideandslideittofittothewidth of the paper When the paper is loaded correctly the Paper Setup screen is displayed U Displaying the Paper Setup Screen on page 24 Loading Fine Art Media Use the front manual feed tray and the rear support to load fine art media You can load ...

Page 26: ...ion movement Extend the front manual feed tray Load fine art media B Open the rear support C Fully extend the rear support D Press the front cover The front cover opens automatically when it is pressed E Push the center of the front manual feed tray to pop it out SC P800 Series User s Guide Basic Operations 26 ...

Page 27: ...The paper will be fed into the printer Note If you are returned to the home screen select Load Guide and then follow the on screen instructions I When paper feeding is complete check that the printer is not operating and then close the front manual feed tray J Fully extend the output tray Extend the tray until you can see the line on the left hand side of the first section of the tray When the pap...

Page 28: ...een the rear of the printer and the nearest wall A Turn on the printer cImportant An error may occur if you perform the following operations during initialization movement Extend the front manual feed tray Load poster board B If the rear support is open close it C Press the front cover The front cover opens automatically when it is pressed D Push the center of the front manual feed tray to pop it ...

Page 29: ... output tray Extend the tray until you can see the line on the left hand side of the first section of the tray When the paper is loaded correctly the Paper Setup screen is displayed U Displaying the Paper Setup Screen on page 24 Note To eject the paper press Eject on the control panel s Home screen and then follow the on screen instructions Ejecting paper after printing Poster board is not ejected...

Page 30: ...he roll paper unit fit into the holes on the rear of the printer B Tighten the 2 screws on the unit Note Remove the roll paper unit by performing the installation procedure in reverse Removing and installing the attachment Loadtherollpaperonthespindlesuppliedwiththeunit and then load the spindle into the roll paper unit Depending on the roll core size of the loaded roll paper you need to attach or...

Page 31: ...ch roll core you need to install the attachment on the flange U Supported Media on page 118 A Remove the black flange from the spindle B Align the triangle marks on the attachment and the flange and press until the hooks click into place C In the same way insert the attachment into the spindlefirst andthenattachittotheflangethatis fixed to the spindle Loading roll paper on the spindle Load roll pa...

Page 32: ...he roll paper E Press the black flange so that there is no gap between the flange and the roll paper Loading in the printer Load the spindle with the roll paper into the unit and then feed the paper into the printer A Turn on the printer B Press the front cover The front cover opens automatically when it is pressed Note If the front manual feed tray is open push the center of the tray to close it ...

Page 33: ...re inserting it in the printer If the leading edge is curled the back of the paper may be soiled when printing G Whilealigningtherollpaperwiththegray fixed flange feed the paper into the roll paper feeder until the leading edge touches the feeder After you have held the paper in place for about three seconds it will be loaded into the printer automatically H If the following screen is displayed in...

Page 34: ...esults from the roll paper when printing is complete A Select one of the options on the following screen displayed when printing is complete Cut Feeds roll paper to the cutting position No Cut Continues printing without cutting B When you press Cut follow the instructions on the control panel s screen Removing Roll Paper A Press Cut Eject on the control panel s Home screen B Press Eject The paper ...

Page 35: ...t the tip of the spindle hard against the floor Otherwise the tip of the spindle could be damaged F Remove the roll paper from the spindle Rewind the roll paper correctly and then store the paper in its original packaging Basic Printing Methods This section explains how to print and how to cancel printing Printing Windows Youcanmakeprintsettingssuchaspapersizeandpaper feed from the connected compu...

Page 36: ...sdisplayed andprintingstarts Screen while printing The following screen is displayed when you start printing and the Progress Bar the computer s processing status is displayed On this screen you can check the remaining ink level product numbers for the ink cartridges and so on Anerrormessageisdisplayedifanerroroccursoranink cartridge needs replacing while printing Click How to to find out how to s...

Page 37: ...ttom of the screen ForMacOSXv10 6 8 clickthearrowontheright of the printer name to make settings on the Page Setup screen Note If the page setting items are not displayed on the printscreen clickFilemenu PageSetupandsoon in your application D Check that this printer is selected and then set the paper size Select the paper size borderless printing options and paper source in the Paper Size menu E S...

Page 38: ...cancel a print job Also if an error occurs while printing a notification message is displayed Canceling Printing Windows When the computer has finished sending data to the printer you cannot cancel the print job from the computer Cancel on the printer U Canceling Printing Control Panel on page 39 When the progress bar is displayed Click Cancel When the progress bar is not displayed A Click the pri...

Page 39: ...ter printdatais not displayed on the above screen Canceling Printing Control Panel Press Cancel on the control panel screen and then follow the on screen instructions The print job is canceled even in the middle of printing It may take a while before the printer returns to ready status after canceling a job Note You cannot delete print jobs which are in the print queue on the computer using the ab...

Page 40: ...he Printed Area for Cut Sheets Normal printing Borderless printing1 1 Borderless printing is not supported with poster board 2 The margins for poster board are 20 mm at the top and bottom 3 The margins for UltraSmooth Fine Art Paper are 15 mm The Printed Area for Roll Paper Normal printing Borderless printing 1 0 mm for continuous print jobs 2 14 mm when Print Page Line on the control panel is set...

Page 41: ...e new type of ink Do not switch the black ink unless necessary Photo Black to Matte Black About two minutes Matte Black to Photo Black About three minutes Note If there is not enough ink remaining for the switch you will need to replace the cartridge It may be possible to printwithinkcartridgesthatcouldnotbeusedforablack ink switch Switching Automatically You can switch black inks and print from t...

Page 42: ...ode the control panel s screen turns off and the internal motors and other parts switch off to consume less power Sleepmodeendsandnormaloperationisrestoredwhen a print job is received or any button excluding the P button is pressed in the control panel You can set the time to switch to sleep mode Sleep Timer from 1 to 240 minutes By default the printer will enter sleep mode if no operations are pe...

Page 43: ...unctions on page 51 About Power Management using Power Off Timer You can adjust the time before Power Management is applied Any increase will affect the printer s energy efficiency Please consider the environment before making any change SC P800 Series User s Guide Basic Operations 43 ...

Page 44: ...nance such as Nozzle Check or Head Cleaning A On the Control Panel click Hardware and Sound and then View devices and printers For Windows 7 Click Start and then Devices and Printers For Windows Vista Click Control Panel Hardware and Sound and then Printer B Right click your printer icon and click Printing preferences The printer driver setting screen is displayed Make the necessary settings These...

Page 45: ...ick on the item you want to check Click the Help Button to Display By displaying help you can use the contents page or keyword search to read the help Right click on the item you want to check Right click the item and then click Help SC P800 Series User s Guide Using the Printer Driver Windows 45 ...

Page 46: ... item for the Main screen and the Page LayoutscreenthatyouwanttosaveasyourSelect Settings B Click Save Del in the Main or Page Layout tab C Enter any name in the Name box and then click Save Youcansaveupto100settings Youcanchooseasetting you have registered from the Select Setting list box Note You can save the settings as a file by clicking Export You can share the settings by clicking Import to ...

Page 47: ...ing display items To display frequently used items right away you can arrange Select Setting Media Type and Paper Size as follows Hide unnecessary items Rearrange in an order of most frequent use Arrange in groups folders A Go to the Utility tab and click Menu Arrangement B Select Edit Item C Order or group items in the List box You can move and order items by dragging and dropping To add a new gr...

Page 48: ...clogged If the pattern is blurred or there are gaps preform head cleaning to clear the clogging U Checking for clogged nozzles on page 98 Head Cleaning Perform head cleaning if you notice banding or gaps in the print results Cleans the surface of the print head to improve the print quality U Head Cleaning on page 99 Print Head Alignment Iftheprintresultsappeargrainyoroutoffocus perform Print Head ...

Page 49: ...e Print Queue screen you can view information on the data waiting to be printed delete and reprint these jobs Printer and Option Information Youcansetthetimetoautomaticallyturnofftheprinter from Power Off Timer Speed and Progress You can set various functions for printer driver basic operations Menu Arrangement You can arrange items by for example listing Select Setting Media Type and Paper Size o...

Page 50: ...l and then click Uninstall Change or Change Remove Add or remove D Select the target printer icon and then click OK Note You can also remove the Epson Network Utility by clicking the Utility tab and selecting the Epson Network Utility Note however that the drivers for any other Epson printers you may be using may also access the Epson Network Utility Do not remove the Epson Network Utility if you ...

Page 51: ...m maintenance tasks such as Nozzle Check or Head Cleaning by using Epson Printer Utility 4 This utility is installed automatically when you install the printer driver Starting Epson Printer Utility 4 A Click the Apple menu System Preferences Print Scan or Print Fax B Select the printer and then click Options Supplies Utility Open Printer Utility Epson Printer Utility 4 Functions You can perform th...

Page 52: ...erform head cleaning if you notice banding or gaps in the print results Cleans the surface of the print head to improve the print quality U Head Cleaning on page 99 Print Head Alignment Perform print head alignment if the print results appear grainy or blurred The Print Head Alignment function corrects print head gaps U Correcting Print Misalignment Print Head Alignment on page 100 Printer Setting...

Page 53: ...are first Use the Uninstaller to remove the printer driver Acquiring the Uninstaller You can download the Uninstaller from the Epson homepage http www epson com Using the Uninstaller Follow the steps provided when you acquire the Uninstaller SC P800 Series User s Guide Using the Printer Driver Mac OS X 53 ...

Page 54: ...fy how to adjust colors from these applications When using applications without a color management function start from step 2 Depending on the type of the application make the settings following the table below Application Color Management Settings Adobe Photoshop CS3 or later Adobe Photoshop Lightroom 1 or later Adobe Photoshop Elements 6 or later Printer Manages Colors Other applications No Colo...

Page 55: ... later Adobe Photoshop Lightroom 1 or later Adobe Photoshop Elements 6 or later Printer Manages Colors Other applications No Color Management Setting example for Adobe Photoshop CS5 Open the Print screen Select Color Management and then Document Select Printer Manages Colors as the Color Handling setting and then click Print B Display the Print dialog select Color Matching and click EPSON Color Co...

Page 56: ...ed you can fine tune Gamma Brightness Contrast Saturation and color balance for the selected option Use this option when the application in use does not have a color correction function Adjusting Settings in Windows A When using applications featuring a color management function specify how to adjust colors from these applications When using applications without a color management function start f...

Page 57: ...he left side of the screen You can also use the color circle to fine tune the color balance D Check other settings and then start printing Making Settings for Mac OS X A When using applications featuring a color management function specify how to adjust colors from these applications When using applications without a color management function start from step 2 Set color management to Printer Manag...

Page 58: ...ist and then click EPSON Color Controls Note EPSON Color Controls is unavailable unless the setting in step 1 is made for the following applications Adobe Photoshop CS3 or later Adobe Photoshop Lightroom 1 or later Adobe Photoshop Elements 6 or later D SelectPrintSettingsfromthelist andthenselect EPSON Standard sRGB or AdobeRGB as the Color Settings setting When adjusting the parameters manually c...

Page 59: ...A When using applications featuring a color management function specify how to adjust colors from these applications When using applications without a color management function start from step 2 Depending on the type of the application make the settings following the table below Application Color Management Settings Adobe Photoshop CS3 or later Adobe Photoshop Lightroom 1 or later Adobe Photoshop ...

Page 60: ...ssary settings See the printer driver help for more details on each item E Check other settings and then start printing Making Settings for Mac OS X A When using applications featuring a color management function specify how to adjust colors from these applications Set color management to Printer Manages Colors in the following applications Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 o...

Page 61: ...Photoshop CS5 Open the Print screen Select Color Management and then Document Select Printer Manages Colors as the Color Handling setting and then click Print B Display the Print screen select Print Settings from the list and then select Advanced B W Photo as the Color U Printing Mac OS X on page 37 C Click Advanced Color Settings SC P800 Series User s Guide Printing Varieties 61 ...

Page 62: ... not available for poster board Types of Borderless Printing Methods Two options are available for borderless printing Auto Expand and Retain Size When Roll paper banner is selected Retain Size Windows only is only available Auto Expand The printer driver enlarges the print data to a size slightlylargerthanthepapersizeandprintstheenlarged image The sections which are beyond the paper edges are not...

Page 63: ...size When printing on roll paper print data is created so that 5 mm a total of 10 mm extends to the left and right beyond the actual paper size If the application has margin settings set the margins to 0 mm Make the image data as large as the paper size Thereisnoneedtoincreasethetopandbottomsizes for roll paper Select this setting if you want to avoid image enlargement by the printer driver Cut sh...

Page 64: ...7 inch roll paper Depending on the media type the print quality may decline or borderless printing cannot be selected U Epson Special Media Table on page 119 Setting Procedures for Printing Adjusting Settings in Windows A When the printer driver s Main screen is displayed you can configure various settings required for printing such as Media Type Source Size U Printing Windows on page 35 B Select ...

Page 65: ...Mac OS X A Open the Print screen and select the paper size from the Paper Size option and then select a borderless printing method U Printing Mac OS X on page 37 The selections for borderless printing methods are displayed as shown below XXXX Sheet Feeder Borderless Auto Expand XXXX Sheet Feeder Borderless Retain Size xxxx Roll Paper Borderless Auto Expand xxxx Roll Paper Borderless Retain Size XX...

Page 66: ...x13cm 3 5x5in 10x15cm 4x6 in If you select XXXX Roll Paper Borderless Auto Expand or XXXX Roll Paper Borderless Retain Size as the paper size you cannot set the amount that extends beyond the edges Note Choosing Mid or Min decreases the image enlargement ratio Therefore some margins may appear at the edges of the paper depending on the paper and printing environment C Select Print Settings from th...

Page 67: ...he enlargement or reduction ratio Use this method for a non standard paper size Fit to Page Scale to fit paper size Adjusting Settings in Windows A When the printer driver s Page Layout screen is displayed set the same paper size as the data s paper size in Page Size or Paper Size U Printing Windows on page 35 B Select the size of the paper loaded in the printer from the Output Paper list Fit to P...

Page 68: ... enlarged printing clear the Scale down only check box C Check other settings and then start printing Fit to Roll Paper Width Windows only A Display the printer driver Main tab and select Roll Paper for Source U Printing Windows on page 35 B Display the Page Layout tab and choose a Paper Size that matches the page size used in the document size C Select Reduce Enlarge and click Fit to Roll Paper W...

Page 69: ...inter C Select Reduce Enlarge click Custom and then set the Scale to value Enter a value directly or click the arrows to the right of the scale box to set the value Select the scale within a range of 10 to 650 D Check other settings and then start printing Making Settings for Mac OS X A WhenthePrint screenis displayed select thesize of the paper loaded in the printer from the Paper Size list If it...

Page 70: ...red at A4 size it is printed as shown below Note In Windows you cannot use the Multi Page printing function when performing borderless printing In Windows you can use the reduce enlarge function Fit to Page to print the data on different sizes of paper U Enlarged Reduced Printing on page 67 SC P800 Series User s Guide Printing Varieties 70 ...

Page 71: ...rint page frames check box is selected page frames are printed on each page C Check other settings and then start printing Making Settings for Mac OS X A WhenthePrint screen is displayed select Layout from the list and then specify the number of pages per sheet and so on U Printing Mac OS X on page 37 Note You can print frames around arranged pages using the Border function B Check other settings ...

Page 72: ...ge U Multi Page Printing on page 70 Setting Procedures for Printing A Load paper in the auto sheet feeder U Loading Paper into the Auto Sheet Feeder on page 24 B When the printer driver s Page Layout screen is displayed select Double Sided Printing When Roll Paper is selected as the Source setting you cannot select Double Sided Printing In this case set the Source first from the Main screen U Prin...

Page 73: ...ed Therefore the image may misalign at the joins To join the pages precisely perform the following poster printing with margins Poster printing with margins This automatically enlarges and divides the print data and prints with margins You need to cut the margins and then join the output paper together to make a poster Although the final size is slightly smaller since you have to cut off the margi...

Page 74: ...ting on page 63 U Epson Special Media Table on page 119 When with margins is selected Clear Borderless Poster Print Note Regarding the size after joining together When Borderless Poster Print is cleared and printingwithmarginsis selected the PrintCutting Guides items are displayed The finished size is the same whether or not Trim Lines is selected However if Overlapping Alignment Marks is selected...

Page 75: ... Marks the following marks are printed on the paper See the proceduresbelowtojointhefourprintedpagestogether using the alignment marks Note The alignment marks are black for black and white printing The following describes how to join four printed pages together A Cut the upper left sheet along the alignment mark vertical blue line B Lay the upper left sheet on top of upper right sheet Lineup the ...

Page 76: ... the lower sheet Lineup the X marks as shown in the illustration below and temporarily fasten them using an adhesive tape on the back H While two pages are overlapping cut them along the alignment marks horizontal red line I Join the upper and lower sheets together Use an adhesive tape to stick the backs of the sheets together J After joining all of the sheets together cut the margins along the ou...

Page 77: ...lthough you can specify a large paper size which cannot be loaded on this printer it will not be printed properly The available output size is limited depending on the application Adjusting Settings in Windows A When the printer driver s Main screen is displayed click User Defined U Printing Windows on page 35 B In the User Defined Paper Size screen set the paper size you want to use and then clic...

Page 78: ...k OK You can set the page size and printer margins depending on the printing method Note To change the contents that you saved select the paper size name from the list on the left of the Custom Paper Sizes screen To duplicate the user defined size you saved select the paper size name from the list on the leftoftheCustomPaperSizesscreen andthen click Duplicate Todeletetheuser definedsizeyousaved se...

Page 79: ...17 There are two ways to print a banner Printer Driver Source Supported Applications Roll paper Document preparation software image editing software and so on 1 Roll paper Banner 2 Applications that support banner printing 1Createprintdataatasizesupportedbythegivenapplication while maintaining the printing length and width ratio 2 Windows only See the following for details on available paper types...

Page 80: ...he data if necessary Note If you are using applications that support banner printing youdonotneedtosetUserDefinedPaper Size if you select Roll Paper Banner as the Source D MakesuretheOptimizeEnlargementcheckbox is selected E Check other settings and then start printing Making Settings for Mac OS X A WhenthePrint screenis displayed select thesize of the data created with the application in Paper Si...

Page 81: ...pieces of print data created in different applications on the paper freely and print them at once You can create a poster or display material by placing multiple pieces of print data where you like Also Layout Manager allows you to use paper effectively The following is a layout example Placing multiple data items SC P800 Series User s Guide Printing Varieties 81 ...

Page 82: ...pplication U Printing Windows on page 35 Note The option selected for Size is the size used in the Layout Manager The actual printing paper size is set in the screen in step 7 D Click OK When printing with an application the Layout Manager screen opens The print data is not printed but one page is placed on the paper of the Layout Manager screen as one object E Leave the Layout Manager screen open...

Page 83: ...You can save the Layout Manager screen arrangement and setting contents to a file If you need to close your application in the middle of a job you can save it to a file and then open it later to continue your work Saving A On the Layout Manager screen click File menu and then Save as B Enter the file name select the location and then click Save C Close the Layout Manager screen Opening saved files...

Page 84: ...omthefollowingHome screen The following screen may change without notice A Home screen displayed at startup B Displays information pages such as making printer settings and the FAQ C Displays the screen that allows you to select and setup the printer Once selected the printer is available the next time the application is launched without having to select it again D Select the data you want to prin...

Page 85: ...ters later than Mac OS X v10 7 x you can print wirelessly using this printer Note AirPrint is not available when the control panel s setupmenu SystemAdministration PaperSetup Display is set to Off For more detailed information on AirPrint see the AirPrint page on Apple s homepage A Connect the device you want to use to the same wireless LAN as the printer B Load paper in the printer C Print from t...

Page 86: ...You cannot match the colors on the printed results and display by color management between the input device and the printer To match both colors you need to perform color management between the input device and the display as well Color Management Print Settings You can perform color management printing using this printer s printer driver in the following two ways Choose the best method according ...

Page 87: ...reen See the following for detailed information U Color management printing by Driver ICM Windows only on page 90 U Color management printing by Host ICM Windows on page 88 U Color management printing by ColorSync Mac OS X on page 89 U Setting color management with the applications on page 87 Setting color management with the applications Print using applications with a color management function M...

Page 88: ... printing by Host ICM Windows Use image data in which an input profile has been embedded Also the application must support ICM A Make the settings for color adjustment using the application Depending on the type of the application make the settings following the table below Application Color Management Settings Adobe Photoshop CS3 or later Adobe Photoshop Lightroom 1 or later Adobe Photoshop Eleme...

Page 89: ... Main screen the printer profile corresponding to the media type is automatically selected and displayed in the Printer Profile Description box To change the profile select Show all profiles at the bottom D Check other settings and then start printing Color management printing by ColorSync Mac OS X Use image data in which an input profile has been embedded Also the application must support ColorSy...

Page 90: ...plications featuring a color management function Make the settings for color processing using the application before making printer driver settings Depending on the type of the application make the settings following the table below Application Color Management Settings Adobe Photoshop CS3 or later Adobe Photoshop Lightroom 1 or later Adobe Photoshop Elements 6 or later Printer Manages Colors Othe...

Page 91: ...e is used when a wider gamut of color is used for image data Relative Colorimetric Converts the data so that a set of color gamut and white point or color temperature coordinates in the original data match their corresponding printcoordinates Thisfeatureis used for many types of color matching Intent Explanation Absolute Colorimetric Assigns absolute color gamut coordinates to the original and pri...

Page 92: ...n View on page 13 Menus Using the Menu Explanations in this section use the Setup menu as an example A Press the button B Press F C Press an item to select it Note Depending on the item press and then swipe the screen to change the item displayed SC P800 Series User s Guide Using the Control Panel 92 ...

Page 93: ...Item Content Menu Wi Fi Network Settings See the Network Guide PDF Wi Fi Setup Wi Fi Direct Setup Wi Fi Setup See the Network Guide PDF Setting Items for the Setup Menu The Setup menu contains the following items and parameters indicates the default setting SC P800 Series User s Guide Using the Control Panel 93 ...

Page 94: ...d clean the rollers U Cleaning the Rollers on page 104 Thick Paper On This option is only available when printing from a smart device Set this if print results are scuffed or smeared When this is set to On print speed may slow down Only use this if scuffing occurs When the printer is turned off this setting returns to Off Off Print Head Alignment If print results appear grainy or out of focus perf...

Page 95: ...ven if the print position moves ontheloaded paperdue to a cutting error or paper feed error the printer detectsthewidthofthepaperandtheimage is adjusted and printed in the center Even if thereisapapercuttingerrororprintposition error the margins are still set evenly on the left and right Off Print Page Line On WhenthisissettoOn adottedlineisprinted on the roll paper Off Paper Size Check On Select ...

Page 96: ...l as setting the time untiltheprinterautomaticallyturnsoffwhen no printer operations are performed for a continuous period The default setting varies depending on the area of use Date Time Settings Date Time Set the date and time Time Difference Set the time difference from Coordinated UniversalTime UTC Default Sincethisisset to 0 00 it does not normally need to be changed Language English French ...

Page 97: ...Proxy Server Wi Fi Direct Google Cloud Print Services How to Select How to to display an explanation of the function Visit the portal for more information on registering and usage You can stop restart service usage and restore content to the default settings from Settings Settings Restore Default Settings Wi Fi Network Settings Restore network settings to the default settings All except Network Se...

Page 98: ...ead cleaning several times perform Heavy Head Cleaning Adjusting the print head position Print head alignment Iftheprintresultsappeargrainyoroutoffocus perform Print Head Alignment The Print Head Alignment function corrects print misalignments U Correcting Print Misalignment Print Head Alignment on page 100 Checking for clogged nozzles Print a pattern to check if the print head nozzle is clogged W...

Page 99: ...ancecartridge Ifthemaintenance cartridge is running out of space prepare a new cartridge If clogging remains even after cleaning the print head several times we recommend performing Heavy Head Cleaning If clogging remains even after performing Heavy HeadCleaning turnofftheprinteranddonotuseit for at least one night Leaving the cartridges undisturbed for a period of time may allow the ink that is c...

Page 100: ...s section use the Windows printer driver as an example Use Epson Printer Utility 4 for Mac OS X U Epson Printer Utility 4 Functions on page 51 A Place several sheets of A4 Photo Quality Inkjet Paper in the auto sheet feeder U Loading Paper into the Auto Sheet Feeder on page 24 B Click Print Head Alignment from the Utility tab in the printer driver s Properties or Print Settings screen Follow the o...

Page 101: ... when replacing ink during a print job you may see a difference in color depending on the drying conditions Supported ink cartridges U Consumables and Optional Items on page 117 How to replace The following procedure uses matte black ink as an example You can use the same procedure to replace all ink cartridges cImportant Epson recommends the use of genuine Epson ink cartridges Epson cannot guaran...

Page 102: ...place When you hear a click the ink cartridge will pop out a little G Pull out the ink cartridge cImportant Removed ink cartridges may have ink around theinksupplyport sobecareful notto get any ink on the surrounding area H Removetheinkcartridgefromthebag andshake it for approximately five seconds as shown in the illustration cImportant Do not touch the area shown in the illustration You may not b...

Page 103: ...k ink Prepare a new maintenance cartridge when a warning is displayed on the printer s screen informing you that the current cartridge is running out of space When a message is displayed informing you that it is time to replace the cartridge install the new cartridge How to replace A Turn off the printer B Open the maintenance cartridge cover C Remove the new maintenance cartridge from the package...

Page 104: ... with water containing a small amount of neutral detergent and then firmly wring the cloth dry before using it to wipe the printer s surface Next use a dry cloth to wipe away any remaining moisture cImportant Do not use volatile substances such as benzene thinner or alcohol These could cause discoloration or deformity to occur Cleaning the Rollers Clean the rollers by passing feeding and ejecting ...

Page 105: ...and then use a soft cloth to wipe off any dirt and dust Carefully wipe the light blue areas a shown in the following illustration cImportant When cleaning do not touch the rollers or ink pads shown in gray b in the following illustration Otherwise the prints could be soiled If the back of the paper is soiled check that the areas shown in light blue a are not soiled SC P800 Series User s Guide Main...

Page 106: ...5 Some function may not be available For details see your documentation When Paper Setup Display is set to Off AirPrint is not available ErrorNoticefromPaperFeederSettingsbecomes Off To use this function set Paper Setup Display to On U Menus on page 92 Non supported size paper for borderless printing is loaded See manual for details on supported paper The custom paper size specified in the printer...

Page 107: ...cation match the specifications for the computer Make sure the interface cable specifications match the specifications for the printer and the computer U Specifications Table on page 129 o Is the interface cable connected directly to the computer If you use a printer switching device or extension cablebetweentheprinterandthecomputer youmay not able to print depending on the their combinations Conn...

Page 108: ...n that indicates the printer s status and check that printing is not paused 1 From the Apple menu click Print Scan or Print Fax and then click Open Print Queue 2 Double click the paused printer 3 Click Resume Printer Your problem is not listed here o Decide whether the trouble is caused by the printer driver or the application Windows Performa testprintfromthe printer driverso thatyou can check th...

Page 109: ...a low quality mode such as Speed as the Print Quality The print quality may decline when you select Speed for Print Quality or make Quality Options settings that assign priority to speed from the printer driver If you want to improve your print quality select a setting that assigns priority to quality o Was color management performed Perform color management U Color Management Printing on page 86 ...

Page 110: ...Always use new paper o Is the paper wavy or slack Cut sheets become wavy or slack due to changes in temperature or humidity which may result in the printer being unable to recognize the paper size correctly Flatten the paper before loading it in the printer or use new paper o Is the inside of the printer or the rollers soiled If the inside of the printer or the rollers are soiled the paper includi...

Page 111: ...ding positions U Loading Paper on page 23 Only use the paper support edge guide when A3 size or larger paper skews when it is fed U Loading Paper into the Auto Sheet Feeder on page 24 If the paper is loaded correctly check the condition of the paper that you are using o Is the paper loaded in the correct direction Load cut sheets vertically If the paper is not loaded in the correct orientation the...

Page 112: ...with the line on the front manual feed tray U Loading Fine Art Media on page 25 o Did you remove the transportation lock If you have not already done so remove the transportation lock holding the front manual feed tray in place Failure to remove the transportation lock could cause paper to jam Paper from the Auto Sheet Feeder Jams During Printing Follow the instructions on the control panel s scre...

Page 113: ... have completed Step 3 turn off the printer and then turn it back on E If you are unable to remove the paper contact your dealer or Epson Support Jammed Fine Art Media Follow the instructions on the control panel s screen and remove any jammed paper by following the steps below A Pull the paper out from the front or back whichever is easier SC P800 Series User s Guide Problem Solver 113 ...

Page 114: ...u have completed Step 3 turn off the printer and then turn it back on E If you are unable to remove the paper contact your dealer or Epson Support Jammed Poster Board Follow the instructions on the control panel s screen and remove any jammed paper by following the steps below A Pull the paper out from the front or back whichever is easier SC P800 Series User s Guide Problem Solver 114 ...

Page 115: ...off the printer and then turn it back on E If you are unable to remove the paper contact your dealer or Epson Support Roll paper jam Follow the instructions on the control panel s screen and remove any jammed paper by following the steps below A Cut the paper close to the roll paper feeder and output tray B Pull the paper out from the front or back whichever is easier SC P800 Series User s Guide P...

Page 116: ...en keeps turning off o Is the printer in sleep mode Sleep mode ends and normal operation is restored when a print job is received or any button excluding the P button is pressed in the control panel Color ink runs out quickly even when printing in the Black mode or when printing black data o Color ink is consumed during the head cleaning process Allnozzlesarecleanedduringheadcleaning usingall colo...

Page 117: ...ct number SC P800 Ink cartridges 80 ml Photo Black T8501 Cyan T8502 Vivid Magenta T8503 Yellow T8504 Light Cyan T8505 Vivid Light Magenta T8506 Light Black T8507 Matte Black T8508 Light Light Black T8509 SC P807 Ink cartridges 80 ml Photo Black T8531 Cyan T8532 Vivid Magenta T8533 Yellow T8534 Light Cyan T8535 Vivid Light Magenta T8536 Light Black T8537 Matte Black T8538 Light Light Black T8539 SC...

Page 118: ...T5820 This is the same as the maintenance cartridge supplied with the printer Roll Paper Unit SC P800 SC P807 C12C811431 This is the unit and spindle used when loading roll paper Roll Paper Unit SC P808 C12C932311 This is the unit and spindle used when loading roll paper Supported Media The following media can be used with this printer Current as of January 2015 We recommend you use the following ...

Page 119: ...lable Black ink An abbreviation of the type of black ink supported by the media PK Photo Black MK Matte Black Epson Special Media Table Cut sheet Premium Glossy Photo Paper ICC Profile SC P800 Series Epson Premium Glossy icc Media Type Printer Driver Size Capacity Source Borderless Black ink Epson Premium Glossy 13 x 18 cm 5 x 7 in 30 Auto sheet feeder PK 10 x 15 cm 4 x 6 in A4 16 9 wide size 102 ...

Page 120: ...hival Matte A4 30 Auto sheet feeder MK A3 10 A3 A2 1 Matte Paper Heavy weight ICC Profile SC P800 Series Epson Archival Matte icc Media Type Printer Driver Size Capacity Source Borderless Black ink Epson Archival Matte A4 30 Auto sheet feeder MK A3 10 A3 Photo Quality Inkjet Paper ICC Profile SC P800 Series Standard icc Media Type Printer Driver Size Capacity Source Borderless Black ink Epson Phot...

Page 121: ...traSmooth Fine Art Paper A3 1 Front manual feed fine art media MK A2 Epson Proofing Paper White Semimatte ICC Profile SC P800 Series Epson Proofing Paper White Semi matte icc Media Type Printer Driver Size Capacity Source Borderless Black ink Epson Proofing Paper White Semi matte A3 1 Auto sheet feeder PK Premium Ink Jet Plain Paper ICC Profile SC P800 Series Standard icc Media Type Printer Driver...

Page 122: ...o Paper 260 ICC Profile SC P800 Series Epson Premium Luster icc Media Type Printer Driver Size Core Borderless Black ink Epson Premium Luster 329 mm A3 3 inch PK 406 mm 16 Premium Semimatte Photo Paper 260 ICC Profile SC P800 Series Epson Premium Semigloss icc Media Type Printer Driver Size Core Borderless Black ink Epson Premium Semigloss 406 mm 16 3 inch PK Enhanced Matte Paper ICC Profile SC P8...

Page 123: ...ing specifications Epson cannot guarantee the paper feeding and print quality Plain Paper Cut sheets paper thickness 0 08 to 0 11 mm 64 to 90 g m2 Driver Media Types Size Number of Sheets Loading Method Borderless Ink Type See the manual supplied with the paper and adjust settings as appropriate A6 Up to 12 mm total thickness Auto sheet feeder PK MK A5 B5 A4 Letter Legal Up to 5 mm total thickness...

Page 124: ...tter Legal Half Letter 28 43 cm 11 17 in 1 43 56 cm 17 22 in JIS B4 JIS B3 254 305 mm 10 12 in 1 A3 A3 279 356 mm 11 14 in 30 30 cm 12 12 in 36 43 cm 14 17 in 41 51 cm 16 20 in 1 A2 Non standard sizes W 203 2 to 431 8 mm L 254 to 950 mm 2 1 May not be available depending on the media being used Contact the manufacturer of the media for more details 2 The maximum length you can set in the printer d...

Page 125: ...te A4 1 Front manual feed tray poster board PK MK Letter Legal Half Letter 28 43 cm 11 17 in 43 56 cm 17 22 in JIS B4 JIS B3 254 305 mm 10 12 in A3 A3 279 356 mm 11 14 in 30 30 cm 12 12 in 36 43 cm 14 17 in 41 51 cm 16 20 in A2 Non standard sizes W 203 2 to 431 8 mm L 254 to 594 mm The maximum length you can set in the printer driver is 3276 7 mm SC P800 Series User s Guide Appendix 125 ...

Page 126: ... as appropriate 13 to 17 inches wide W 329 to 431 8 mm L 55 to 1117 6 mm 2 2 inches 3 inches 1 PK MK 1 You can specify and perform borderless printing however the print quality may decline or margins may appear due to the paper expanding or contracting 2 The maximum length you can set in the printer driver is 15000 mm SC P800 Series User s Guide Appendix 126 ...

Page 127: ...owing items from the printer Power cable Interface cable Media Optional roll paper unit Remove the optional roll paper unit by performing the installation procedure in reverse U Attaching the roll paper unit on page 30 Preparing the Printer for Transport To protect the printer from shock and vibration when transporting attach protective material to the printer using commercially available tape and...

Page 128: ...re it with commercially available tape and so on F Keeping the printer flat pack it in Styrofoam or other protective material and place it in the box Notes Before Using the Printer Again Beforeusingtheprinterforthefirsttimeaftermovingor transport check that the print head is not clogged U Checking for clogged nozzles on page 98 SC P800 Series User s Guide Appendix 128 ...

Page 129: ... condensation Storage after unpacking 5 to 85 without condensation Printer Specifications External dimensions Storage dimensions W 684 D 376 H 250mm Normal dimensions W 684 D 963 H 550mm When optional items are attached Storage dimensions W 684 D 586 H 286mm Normal dimensions W 684 D 769 H 286mm Weight Approx 19 5kg without ink cartridges Interface High SpeedUSBx1 forconnection to computers Ethern...

Page 130: ... 8 1 Windows 8 1 x64 Mac OS X 10 6 8 10 7 x 10 8 x 10 9 x 10 10 x Standards and Approvals U S model Safety UL60950 1 CAN CSA C22 2 No 60950 1 EMC FCC Part 15 Subpart B Class B CAN CSA CEI IECCISPR22ClassB CAN ICES 3 B NMB 3 B Thisequipmentcontainsthefollowingwirelessmodule Manufacturer ASKEY Computer Corp Type WLU6117 D69 WLU6117 D69 RoHS This product conforms to Part 15 of the FCC Rules and RSS 2...

Page 131: ...eceiver is connected Consult the dealer or an experienced radio TV technician for help European model Low Voltage Directive 2006 95 EC EN60950 1 EN62311 EMC directive 2004 108 EC EN55022 Class B EN61000 3 2 EN61000 3 3 EN55024 R TTE Directive 1999 5 EC EN300 328 EN301 489 1 EN301 489 17 EN60950 1 EN50566 For European users We Seiko Epson Corporation hereby declare that this equipment is in complia...

Page 132: ...tingproperly andyou cannot solve the problem using the troubleshooting information in your product documentation contact Epson support services for assistance If Epson support foryourareaisnotlistedbelow contactthedealerwhere you purchased your product Epson support will be able to help you much more quickly if you give them the following information Product serial number Theserialnumberlabelisusu...

Page 133: ...horized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online athttp www epsonstore com U S sales orhttp www epson ca Canadian sales Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support Help for Users in Taiwan Contacts for information support and services are World Wide Web http www epson com t...

Page 134: ... the first call for advise on problems they can often solve problems quickly and easily as well as give advise on the next step to take Internet URL http www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the occasional surf The site provides a download area for drivers Epson contact points new product information and technical support e mail Epson He...

Page 135: ...Product usage questions or problems Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information support and services are Epson Hotline Phone 84 8 823 9239 Service Center 80 Truong Dinh Street District 1 Hochiminh City Vietnam Help for Users in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product speci...

Page 136: ...t Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Trading M Sdn Bhd...

Page 137: ...ode Help for Users in the Philippines To obtain technical support as well as other after sales services users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e mail address below Trunk Line 63 2 706 2609 Fax 63 2 706 2665 Helpdesk Direct Line 63 2 706 2625 E mail epchelpdesk epc epson com ph World Wide Web http www epson com ph Information on product s...

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