Epson SC-P7500 Series User Manual Download | Manualshive

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Troubleshooting

You cannot print (because the
printer does not work)

The printer does not turn on.

o

Is the power cable plugged into the electrical
outlet or the printer?

Make sure the power cable is securely plugged into
the printer.

o

Is there a problem with the power outlet?

Make sure your outlet works by connecting the power
cable for another electric product.

The printer turns off automatically.

o

Is Power Off Timer enabled?

To prevent the printer turning off automatically,
select

Off

.

U

“General Settings” on page 106

The printer driver is not installed
properly (Windows).

o

Is the icon for this printer displayed in the
Devices and Printers/Printer/Printers and
Faxes folder?

❏

Yes
The printer driver is installed. See "The printer is
not connected correctly to the computer" on the
next page.

❏

No
The printer driver is not installed. Install the
printer driver.

o

Does the printer port setting match the
printer connection port?

Check the printer port.

Click the

Port

tab in the printer Properties dialog and

check the option selected for

Print to following

port(s)

.

❏

USB:

USB

xxx (x stands for the port number) for

the USB connection

❏

Network: The correct IP address for the network
connection

If it is not indicated, the printer driver is not installed
correctly. Delete and reinstall the printer driver.

U

“Uninstalling Software” on page 21

The printer driver is not installed
properly (Mac).

o

Is the printer added to the printer list?

Click the Apple menu -

System Preferences

-

Printers & Scanners

(or

Print & Fax

).

If the printer name is not displayed, add the printer.

The printer is not communicating
with the computer.

o

Is the cable plugged in properly?

Confirm that the interface cable is securely connected
to both the printer port and the computer. Also, make
sure the cable is not broken nor bent. If you have a
spare cable, try connecting with the spare cable.

o

Does the interface cable specification match
the specifications for the computer?

Make sure the interface cable specifications match
the specifications for the printer and the computer.

U

“System Requirements” on page 173

o

When using a USB hub, is it being used
correctly?

In the USB specification, daisy-chains of up to five USB
hubs are possible. However, we recommend that you
connect the printer to the first hub connected directly
to the computer. Depending on the hub you are
using, the operation of the printer may become
unstable. If this should occur, plug the USB cable
directly into your computer's USB port.

SC-P9500 Series/SC-P7500 Series User's Guide

Problem Solver

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Summary of Contents for SC-P7500 Series

Page 1: ...User s Guide CMP0211 00 EN ...

Page 2: ...on SeikoEpsonCorporationshallnotbeheldliableforanydamageresultingfromelectromagneticinterferencethatoccursfromtheuseofanyinterfacecables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON EPSON EXCEED YOUR VISION EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson Corporation Microsoft Windows Windows Vista and PowerPoint a...

Page 3: ...Cut Sheets and Poster Board 28 Removing Cut Sheets Poster Board 29 Setting Loaded Paper 30 How to Set 30 When there is no paper information on the control panel or in the driver 31 Using the Paper Basket 34 Loading and Storing for Front Ejecting 34 Using the Auto Take up Reel Unit SC P9500 Series Only 38 Using the Control Panel 38 Attaching the Roll Core 39 Attaching the Paper 39 Removing Paper fr...

Page 4: ...y 90 Setting Procedures for Printing 91 Saving and Recalling Settings 92 Color Management Printing About Color Management 94 Color Management Print Settings 94 Setting profiles 95 Setting color management with the applications 95 Setting color management with the printer driver 97 Color management printing by Host ICM Windows 97 Color Management Printing by ColorSync Mac 98 Color management printi...

Page 5: ... the printer 172 System Requirements 173 Printer Driver 173 Web Config 174 Epson Edge Dashboard 175 Specifications Table 176 Where To Get Help Technical Support Web Site 178 Contacting Epson Support 178 Before Contacting Epson 178 Help for Users in North America 179 Help for Users in Europe 179 Help for Users in Taiwan 179 Help for Users in Australia New Zealand 180 Help for Users in Singapore 180...

Page 6: ...del you are using Please be aware of this when using the manuals Product Model Descriptions Some models described in this manual may not be sold in your country or region Screenshots Used in this Guide Screenshots used in this guide may differ slightly from the actual screens Also screens may differ depending on the operating system or the usage environment Unless otherwise specified the Windows s...

Page 7: ...lacing Ink Cartridges on page 123 D Paper support Use this to adjust the direction of the output paper E Paper basket Output from the printer collects in this basket keeping the media clean and free of creases U Using the Paper Basket on page 34 F Casters There are two casters on each leg The casters are normally kept locked once the printer is in place SC P9500 Series SC P7500 Series User s Guide...

Page 8: ...board J Paper slot Insert the paper into this slot Inside A Adapter holder The roll paper adapter is placed in this holder when loading the roll paper B Wipers Wipe off ink from the nozzle surface of the print head Try cleaning these when automatic cleaning does not clear clogging in the print head U Cleaning around the print head and caps on page 138 SC P9500 Series SC P7500 Series User s Guide N...

Page 9: ...ing Try cleaning these when automatic cleaning does not clear clogging in the print head U Cleaning around the print head and caps on page 138 E Roll paper adapter When loading roll paper into the printer insert this through the roll paper Back A LAN port Connects the LAN cable B USB port Connects the USB cable C Option port Connects the optional SpectroProofer mounter or Auto Take up Reel Unit fo...

Page 10: ...x Absorbswasteink ForSC P9500Seriesthisisplacedintwolocationsontheleftandright whileSC P7500Seriesis in one location on the right U Replacing Maintenance Box on page 124 H Option slot Slot for installing the optional Adobe PostScript 3 expansion unit or hard disk unit I Maintenance cover rear Open when cleaning around the print head U Cleaning around the print head and caps on page 138 SC P9500 Se...

Page 11: ...following for a list of the menus U Paper Setting on page 101 B Information display area Displays the printer s status error messages and so on C Paper loading information Displays paper information for the loaded paper D Display ink levels Displays the amount of ink remaining in the ink cartridges When the symbol is displayed the ink cartridge is running low Press the display to check the cartrid...

Page 12: ... Pigmentinksmaintainmorebeautifulandmorevibrant prints over a long period of time with their high light fastness They are also extremely fade resistant and can be safely displayed in direct sunlight Additionally the high water and ozone resistance is not only ideal for photo printing but also allows for store displays and banners outdoor displays of posters and so on When you are printing for outd...

Page 13: ... Notes when using the printer Note the following points when using this printer to avoid breakdowns malfunctions and print quality decline When using the printer observe the operating temperature and humidity range described in the Specifications Table U Specifications Table on page 176 Even when the conditions above are met you may not be able to print properly if the environmental conditions are...

Page 14: ...ne Note If the print head is not capped turn the printer on and then turn it off To prevent the accumulation of dust and other foreign matter in the printer close all covers before placing it in storage If the printer will be not be used for an extended period protect it with an anti static cloth or other cover The print head nozzles are very small and they can become clogged easily if fine dust g...

Page 15: ...e following points Insert the paper just before printing Do not use wavy or warped paper For roll paper cut off any parts that are wavy or curled and then load the paper again For cut sheets use new paper Do not wet the paper Do not throw away the paper packaging as you can use it for storing the paper Avoid locations that are subject to direct sunlight excessive heat or humidity Keep cut sheets i...

Page 16: ...entation supplied with Epson special media for detailed information on handling the paper after printing The colors of photos posters and other printed materials appear different under different lighting conditions light sources The colors of print outs from this printer may also appear different under different light sources Light sources include sunlight fluorescent light incandescent light and ...

Page 17: ...l Software on page 20 LFP Print Plug In for Office Windows Only Plug insoftwareforMicrosoftOfficeapplications Word Excel andPowerPoint Installing thisplug indisplaysribbonitemsinOfficeapplicationsthatgivequickaccesstohorizontal and vertical banner printing and enlarged printing It can be installed by selecting it on the Additional Installation screen when installing the software You can also insta...

Page 18: ...le Epson Print Layout This is a plug in software for Adobe Photoshop Adobe Lightroom Nikon ViewNX i and SILKYPIX It provides a number of useful features such as pre print previews or layouts allowing you to easily print re touched or processed photos Download software from the Internet and install Connect the computer to the Internet and install Built in Software in the Printer The following softw...

Page 19: ...p IP address of printer Example IPv4 http 192 168 100 201 IPv6 http 2001 db8 1000 1 Closing Close the Web browser Function Summary This section introduces the main functions of Web Config See the Administrator s Guide for more details Main Functions Check the printer s status such as the remaining amount of ink Check and update the printer s firmware version Configure the printer s network setting...

Page 20: ... the keyboard and then type the software name in the search box of the displayed window the software appears immediately The software can also be started by clicking the printer icon on the Taskbar of the desktop and then selecting Software Update Mac Select Go Applications Epson Software EPSON Software Updater C Select the software or manuals to be updated and then update them Follow the on scree...

Page 21: ...all E Select the target printer icon and then click OK F Follow the on screen instructions to continue When the delete confirmation message appears click Yes Restart the computer if you are reinstalling the printer driver Mac When reinstalling or upgrading the printer driver or other software follow the steps below to uninstall the target software first Printer Driver Use the Uninstaller Downloadi...

Page 22: ...r is detailed in the following section U Supported Media on page 156 You can load the paper while viewing the loading procedureonthescreen Toviewtheprocedure open the roll paper cover and touch See Description on the control panel A Turn on the printer B Press Paper loading information on the control panel and then select Roll Paper C Open the roll paper cover D Lower the lock lever for the adapte...

Page 23: ... to the size of the roll core Change the size of both of the roll paper adapters so that they are the same size 3 inch core 2 inch core H Raise the adapter lock lever to release the lock on each of the two roll paper adapters SC P9500 Series SC P7500 Series User s Guide Basic Operations 23 ...

Page 24: ... the roll paper slowly into the roll paper holder cImportant Rolling the roll paper with too much force may damage the adapter holder or the printer If theadapterisdamaged youmaynotbeableto remove it from the printer To avoid this remove the adapter while lifting it up M Gripthehandleontheadapterholderandslideto the right until it is fully inserted to the holder shaft Make sure that both ends of t...

Page 25: ...tting Loaded Paper on page 30 Cutting the roll paper The printer is equipped with a built in cutter You can cutrollpaperafterprintingbyusingoneofthefollowing methods Auto Cut The cutter cuts automatically at a determined position each time a page is printed in accordance with the setting of the printer driver or control panel menu Manual cut The cutting position is specified on the control panel a...

Page 26: ...s Properties or Printing preferences screen Setting from the printer Set this in General Settings Printer Settings Paper Source Settings Roll Paper Setup Cut Settings Auto Cut from the control panel Manual cut method When Off is selected in the printer driver or Off is selectedforAutoCut inthecontrolpanel thepapercan be cut in any location after printing as described below A With the front cover c...

Page 27: ...ting Guideline to print cut lines at the default position If you want to change the cut position or cut lines print position to a desired position touch Close to cancel the message and change the position in the Feed Cut Paper menu See the following for more details U Cutting the roll paper on page 25 B Open the roll paper cover C Lower the lock lever for the adapter holder to release the lock D M...

Page 28: ...enewpaper Ifwavy or curled paper is loaded this printer may not be able to recognize the paper size feed the paper or print correctly We recommend that you return the paper to its original package and store it flat and take it out of the package just before you use it Loading Cut Sheets and Poster Board cImportant Insert the paper just before printing The roller may leave an impression on paper th...

Page 29: ...ding cut sheets insert the leading edge until you feel resistance When loading poster board insert the paper until the trailing edge is below the loading mark on the roll paper cover E Press the Complete OK buttons on the control panel F Check the media type U Setting Loaded Paper on page 30 Removing Cut Sheets Poster Board While supporting the paper so that it does not fall press Paper loading in...

Page 30: ... paper information on the control panel or in the driver on page 31 B To manage the amount of roll paper remaining set Remaining Amount Management to On and then set Remaining Amount and Remaining Alert Note When Manage Remaining Amount is set a barcode is printed on the leading edge of the paper when you remove the roll paper The next time you load the roll paper the amount remaining and the pape...

Page 31: ...an use one of the following methods to make paper settings Use Epson Media Installer Make custom paper settings on the control panel Use Epson Media Installer You can add paper information over the Internet Paperinformation includingICCprofiles printmodes and print control parameters is downloaded from Epson s servers Downloaded paper information is saved in the printer driver Epson Print Layout o...

Page 32: ...list of paper information that you can add B Add the paper information Touch Download Media Settings and select the paper you want to use Click the Download and Register button to add the selected paper information C Paper information is added to the paper type for the printer driver and Epson Print Layout Select the paper you want to print on Printer driver Windows SC P9500 Series SC P7500 Series...

Page 33: ...stScript3expansionunitis installed When adding or deleting custom forms while the Adobe PostScript 3 expansion unit is removed With the Adobe PostScript 3 expansion unit installed delete the custom form and then add it again Make custom paper settings on the control panel A Select General Settings Printer Settings Custom Paper Setting on the control panel B Select a paper number from 1 to 30 to sa...

Page 34: ... damaged Ejecting paper from the rear of the printer Allows you to eject paper in a smaller space Loading and Storing for Front Ejecting Loading for front ejecting This section explains how to switch the paper basket from the stored state to the ready state A Check that the paper supports are in the position shown in the illustration B Hold the roll paper with both hands and pull it straight down ...

Page 35: ...ng on thick paper the leading edge of the paper may catch on the cloth and may not be ejected correctly If this occurs you can adjust the left and right bands to improve the angle of the cloth To reduce the angle of the cloth pass the string through a hole close to the cloth SC P9500 Series SC P7500 Series User s Guide Basic Operations 35 ...

Page 36: ...toring This section explains how to change from front ejecting to stored Note The hand strap for the roll section is only supplied with the SC P9500 Series A Lift the roll section off the floor B While holding down the button on the right of the roll section move straight towards the printer You can wind up the cloth evenly by feeding the bottom of the cloth over the iron frame C Place the roll in...

Page 37: ...xplains how to switch the paper basket from the stored state to the ready state A Raise the paper supports to the horizontal position B Lower the left and right arms of the paper basket toward you until it touches the roll section C Lower the output supports until they are vertical as shown in the illustration D Return the left and right arms of the paper basket to their original position until yo...

Page 38: ...as described in the documentation Dropping the roll core could cause injury Be careful that your hands hair or other objects do not get caught in the moving parts of the auto take up reel unit Failure to observe this precaution could result in injury cImportant Confirmthattheendoftherolliscutstraightacross The unit will not function as expected if the end of the roll is wavy or curved U Manual cut...

Page 39: ...he surface is damaged it cannot be used as a take up roll core The direction of the flange to the auto take up reel unit varies depending on the roll core size core diameter being used Attaching the Paper This section describes how to attach roll paper to the auto take up reel unit roll core The procedure varies with the take up direction cImportant Before proceeding set Auto Cut to Off Using the ...

Page 40: ... tensioner supplied with the auto take up reel unit is used with some types of paper Slacken the paperandinsert thetensioner nearthecenterofthe paper as shown See the following section for information on paper that requires the tensioner U Epson Special Media Table on page 156 G Set the auto take up reel unit Auto switch to Forward Taking Up the Paper Printable Side In For information on installin...

Page 41: ... to the roll core Place tape available from third party suppliers at the center and then at the left and right ends F Flip the Manual switch on the auto take up reel unit to Backward and take up as much paper as possible After wrapping the paper around the core ensure that paper around the core is sufficiently loose G Set the Auto switch to Backward Removing Paper from the Auto Take up Reel Unit T...

Page 42: ...witch to Off if necessary and then continue taking up using the Manual switch When Take up After Cut is set to Off Paper is not automatically wound up after cutting Follow the steps below to cut the paper while supporting it with your hands so that the printed surface does not touch the floor and then take up the paper manually 1 Flip the Auto switch to Off 2 Cut the paper 3 KeeptheManualswitchpre...

Page 43: ...ard on page 28 B When you have created the data click Print in the File menu C Make sure your printer is selected and then click Preferences or Properties to display the settings screen XX XXXXX Series D Select the Media Type Color Print Quality Mode and Source according to the paper loaded in the printer E Make sure you select the same Page Size as you set in the application After making the sett...

Page 44: ...ze and paper source from the connected computer and then print A Turn on the printer and load the paper U Loading and Removing the Roll Paper on page 22 U Loading and Removing Cut Sheets Poster Board on page 28 B When you have created the data from the File menu of the application click Print and so on C Click Show Details at the bottom of the screen For Mac OS X v10 6 8 click the arrow on the rig...

Page 45: ... loaded in the printer Normally you can print correctly just by setting items in the Print Settings screen F When settings are complete click Print The printer iconis displayedin the Dock while printing Click the printer icon to display the status You can check the progress of the current print job and the printer status information You can also cancel a print job Also if an error occurs while pri...

Page 46: ...nt to cancel and then select Cancel from the Document menu Tocancelalljobs clickCancelAllDocumentsin the Printer menu P Ifthejobhasbeen senttotheprinter printdatais not displayed on the above screen Canceling Printing Mac When the computer has finished sending data to the printer you cannot cancel the print job from the computer Cancel on the printer U Canceling Printing from the Printer on page 4...

Page 47: ...lowing setting values sections beyond the specified margins are not printed For example if 15 mm is selected for the left and right margins in the printer menusand thedocumentfills thepage the 15 mm atthe left and right sides of the page will not be printed If the margin at the leading edge of the paper is small colors may be uneven depending on the paper and printing environment If this occurs pr...

Page 48: ...ta the value for A is 45 mm When you want to change the margins make changes in Top Margin and Bottom Margin from Paper Setting You can select from 3 mm 15 mm 20 mm and 45 mm for Top Margin to change the length of A You can select from 3 mm and 15 mm for Bottom Margin to change the length of C cImportant Printing is distorted when the trailing edge of the roll paper comes off the core Make sure th...

Page 49: ...al motors and other parts switch off to consume less power Sleepmodeisclearedifaprintjobisreceivedorabutton on the control panel is pressed You can set the time before entering sleep mode from 1 to 60 minutes By default the printer enters sleep mode if no operations are performed for 5 minutes You can change the Sleep Timer in General Settings U General Settings on page 106 Note When the printer e...

Page 50: ...U General Settings on page 106 SC P9500 Series SC P7500 Series User s Guide Basic Operations 50 ...

Page 51: ...per types that differ from that selected with the printer Print jobs that specify output paper sizes widths that are larger than that selected with the printer Note You can set held jobs in General Settings Printer Settings PS3 Menu Store Held Job U General Settings on page 106 Viewing and Printing Stored Jobs Printjobscanbestoredonthe hard diskandprinted ata later date Print jobs selected for pri...

Page 52: ... printer settings C On the Layout screen click the Settings button from Hard Disk Unit and then select Print Job Print operationsdiffer depending on the selected content as shown below Print and Save Savesthejobtotheharddiskatthesametimeas printing When Print after Transmission Completed is selected printing starts after the print job has been saved to the hard disk unit Print only Prints the job ...

Page 53: ... to the hard disk unit Print only Prints the job without saving to the hard disk Save only Saves the job to the hard disk without printing Next print the document normally Viewing and Printing Saved Print Jobs This section describes how to view and print saved jobs from the control panel A Touch Information on the control panel B Touch Job Status and then select Save Jobs saved on the hard disk ar...

Page 54: ...ck in the following order Hardware and Sound or Hardware View devices and printers or Devices and Printers For Windows Vista Click Control Panel Hardware and Sound and then Printer For Windows XP Click Start Control Panel Printers and Other Hardware and then Printers and Faxes Note If your Windows XP Control Panel is in Classic View click Start Control Panel and then Printers and Faxes B Right cli...

Page 55: ...ton to Display By displaying help you can use the contents page or keyword search to read the help Right click on the item you want to check and display Right click the item and then click Help Note In Windows XP click on the title bar and then click the help item you want to view SC P9500 Series SC P7500 Series User s Guide Using the Printer Driver Windows 55 ...

Page 56: ...ck Save Delete in the Main or Layout tab C When you enter a name in Name and click Save the settings are saved in List You can load the settings you have saved from Select Setting on the Main screen Note You can save up to 100 settings Select the settings you want to save and then click Export to save them to a file You can share the settingsbyclickingImporttoimportthesavedfileon another computer ...

Page 57: ...ings Select the settings you want to save and then click Export to save them to a file You can share the settingsbyclickingImporttoimportthesavedfileon another computer Select the settings you want to delete and then click Delete Rearranging display items To display frequently used items right away you can arrange Select Setting Media Type and Paper Size as follows Hide unnecessary items Rearrange...

Page 58: ...ick Add Group To delete a group folder click Delete Group Drag and drop unnecessary items to Not Display Note When Delete Group is performed the group folder is deleted however the settings in the deleted group folder remain You also need to delete individually from List in the save location D Click Save SC P9500 Series SC P7500 Series User s Guide Using the Printer Driver Windows 58 ...

Page 59: ...tions displayed on the EPSON Status Monitor 3 screen or register a shortcut for the Utility icon to the Taskbar Note If you select the Shortcut Icon on the Monitoring Preferences screen the Utility shortcut icon is displayed on the Windows Taskbar By right clicking the icon you can display the following menu and perform maintenance functions EPSON Status Monitor 3 starts when the printer name is c...

Page 60: ...t or Import You can export or import the printer driver settings This function is useful when you want to make the same printer driver settings on multiple computers Epson Media Installer Ifthepaperinformationyouwanttouseisnotdisplayed on the control panel or in the driver you can add paper information from the Internet U Whenthereisnopaperinformationonthecontrol panel or in the driver on page 31 ...

Page 61: ...Saving to Presets A SeteachiteminPaperSizeandPrintSettingsthat you want to save to the preset Select Paper Configuration from the list and then set the ink density according to the paper you want to use B Click Save Current Settings as Preset from Presets C Enter a name and then click OK Note When All printers is selected from Preset Available For you can select the saved Preset from all printer d...

Page 62: ... you install the printer driver Starting Epson Printer Utility 4 A Click the Apple menu System Preferences Printers Scanners or Print Fax B Selecttheprinter andclickOptions Supplies Utility Open Printer Utility Epson Printer Utility 4 Functions You can perform the following maintenance functions from Epson Printer Utility 4 Epson Status Monitor Youcanchecktheprinter sstatus suchastheremaining ink ...

Page 63: ...perform head cleaning to clear any clogged nozzles U Print Head Nozzle Check on page 115 Head Cleaning If you see banding or gaps in the print outs perform head cleaning Cleans the surface of the print head to improve the print quality U Cleaning the print head on page 116 SC P9500 Series SC P7500 Series User s Guide Using the Printer Driver Mac 63 ...

Page 64: ...reduced margins For Minimize Top Margin set PrintQuality to Quality Options and then set in Quality Options cImportant If you select Reduce Edge Margins for paper that curls easily the paper may rub against the print head Correct color and print The printer driver automatically and internally corrects colors to match the color space You can select from the following color correction modes EPSON St...

Page 65: ...rinter Manages Colors Windows XP Service Pack 2 or later and NET 3 0 or later Windows XP other than the above No Color Management In other applications set No Color Management Note For information on supported platforms see the website for the application in question Setting example for Adobe Photoshop CC Open the Print screen Select Color Management then select Printer Manages Colors in Color Han...

Page 66: ...n Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 or later Adobe Photoshop Lightroom 1 or later In other applications set No Color Management Note For information on supported platforms see the website for the application in question Setting example for Adobe Photoshop CC Open the Print screen Select Color Management then select Printer Manages Colors in Color Handling and click Print B Di...

Page 67: ... bottom of the list F When Custom is selected for the print target select the color and color correction method settings G If necessary click Settings and then adjust items such as the Gamma Brightness Contrast Saturation and color balance See the printer driver help for more details on each item H Check other settings and then start printing SC P9500 Series SC P7500 Series User s Guide Printing V...

Page 68: ...ut a color management function start from step 2 Depending on the type of the application make the settings following the table below Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 0 or later Adobe Photoshop Lightroom 1 or later OS Color Management Settings Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Printer Manages Colors Windows XP Service Pack 2 or later and NET 3 0 or lat...

Page 69: ...rom these applications Whenusingthefollowing applications selectthe Printer Manages Colors color management option Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 or later Adobe Photoshop Lightroom 1 or later In other applications set No Color Management Note For information on supported platforms see the website for the application in question Setting example for Adobe Photoshop CC Open t...

Page 70: ...W Photo as the Color U Performing Printing Mac on page 44 C Click Advanced Color Settings D Make the necessary settings See the printer driver help for more details on each item E Check other settings and then start printing SC P9500 Series SC P7500 Series User s Guide Printing Varieties 70 ...

Page 71: ...ore resulting in borderless printing Use settings such as Page Setup in the applications to set the size of the image data as follows Match the paper size and page setting for the print data If the application has margin settings set the margins to 0 mm Make the image data as large as the paper size Retain Size Create the print data larger than the paper size in the applications to produce borderl...

Page 72: ...erform Adjust Cut Position U Maintenance on page 112 When you print one page only or print one page multiple times the operation is the same as that for Double Cut When continuously printing multiple sheets the printer cuts1mminside onthetop edge of the first page and the bottom edge of the subsequent pages to avoid showing margins The top area may become slightly uneven depending ontheimagesincet...

Page 73: ...selectedfor Source C Select Auto Expand or Retain Size as the Method of Enlargement If you select Auto Expand set how much of the image goes beyond the edge of the paper as shown below Max 3 mm for left and 5 mm for right the image shifts 1 mm to the right Normal 3 mm for left and right Mid 1 5mm for left and right Note MovingtheslidertowardsMiddecreasestheimage enlargement ratio Therefore some ma...

Page 74: ...o Expand xxxx Sheet Borderless Retain Size Where XXXX is the actual paper size such as A4 Note If page setting options are not available in the application s print dialog display the page settings dialog B Select Page Layout Settings from the list and then set Roll Paper Option or Expansion See the following for more details on Auto Cut from Roll Paper Option U About Roll Paper Cutting on page 72 ...

Page 75: ...large or reduce the size of your data There are three setting methods Fit to Output Size printing Automatically enlarges or reduces the image size to fit the paper size Fit to Roll Paper Width Windows only Automatically enlarges or reduces the image size to fit the roll paper width Specify Size You can specify the enlargement or reduction ratio Use this method for a non standard paper size SC P950...

Page 76: ...t to Output Size is selected as Reduce Enlarge C Check other settings and then start printing Settings in Mac A Open the Print screen select Paper Handling from the list and then check Scale to fit paper size U Performing Printing Mac on page 44 B Selectthesizeofthepaperloadedintheprinteras the Destination Paper Size Note When performing enlarged printing clear the Scale down only check box C Chec...

Page 77: ... the page size used in the document size C Select the size of the paper loaded in the printer from the Output Paper list Fit to Output Size is selected as Reduce Enlarge D Select Fit to Roll Paper Width E Select the width of the roll paper loaded in the printer from the Roll Width list F Check other settings and then start printing SC P9500 Series SC P7500 Series User s Guide Printing Varieties 77...

Page 78: ...er a value directly or click the arrows to the right of the scale box to set the value Select the scale within a range of 10 to 650 D Check other settings and then start printing Settings in Mac A WhenthePrint screenis displayed select thesize of the paper loaded in the printer from the Paper Size list U Performing Printing Mac on page 44 B Click Scale and then enter the scale IfthePrintscreeninth...

Page 79: ...ared at A4 size it is printed as shown below Note In Windows you cannot use the Multi Page printing function when performing borderless printing In Windows you can use the reduce enlarge function Fit to Page to print the data on different sizes of paper U Enlarged Reduced Printing on page 75 SC P9500 Series SC P7500 Series User s Guide Printing Varieties 79 ...

Page 80: ...heck box is selected page frames are printed on each page C Check other settings and then start printing Settings in Mac A WhenthePrint screen is displayed select Layout from the list and then specify the number of pages per sheet and so on U Performing Printing Mac on page 44 Note You can print frames around arranged pages using the Border function B Check other settings and then start printing S...

Page 81: ...e not printed Therefore the image may misalign at the joins To join the pages precisely perform the following poster printing with margins Poster printing with margins This automatically enlarges and divides the print data and prints with margins You need to cut the margins and then join the output paper together to make a poster Although the final size is slightly smaller since you have to cut of...

Page 82: ... Commercially Available Paper on page 167 When with margins is selected Clear Borderless Poster Print Note Regarding the size after joining together When Borderless Poster Print is cleared and printingwithmarginsisselected thePrintCutting Guides items are displayed The finished size is the same whether or not Print page frames is selected However if Overlapping Alignment Marks is selected the fini...

Page 83: ...ected join guides indicated by the lines drawn through and around the X marks in the illustration below will be printed on each sheet Note The alignment marks are black for black and white printing Thefollowingsectiondescribeshowtojoinfourprinted pages together A Ready the two top sheets and trim the excess from the left sheet by cutting along the line joining the two join guides the centers of th...

Page 84: ...he sheets together E Repeat Steps 1 to 4 for the lower sheets F Trim the bottom from the upper sheets by cutting along the line joining the two guides the lines above the X marks G Lay the upper sheet on top of the lower sheet Lineup the X marks as shown in the illustration below and temporarily fasten them using an adhesive tape on the back SC P9500 Series SC P7500 Series User s Guide Printing Va...

Page 85: ...y cutting along the line joining the two cut guides the lines above the X marks I Join the upper and lower sheets together Use an adhesive tape to stick the backs of the sheets together SC P9500 Series SC P7500 Series User s Guide Printing Varieties 85 ...

Page 86: ...the printer driver See the following for paper sizes supported by the printer U Printable area on page 47 Paper Width SC P9500 Series 89 1 to 1118 mm SC P7500 Series 89 1 to 610 mm Paper Height Windows 127 1 to 18 000 mm Mac 127 1 to 18 000 mm 2 1 The smallest size supported by the printer is 182 mm wide by 254 mm long If a smaller size is entered in the printer driver as a Custom Paper Size the d...

Page 87: ...u If the length and width ratio is the same as a defined paper size select the defined paper size from Fix Aspect Ratio and select either Landscape or Portrait for the Base In this case you canonly adjust either the paper width or paper height Note To change the paper size you saved select the paper size name from the list on the left To delete the user defined size you saved select the paper size...

Page 88: ...from the list on the left To copy a saved custom size select the size in the list on the left and click Duplicate Todeleteasavedcustomsize selectitinthelist on the left and click The custom paper size setting differs depending on the operating system version See your operating system s documentation for details D Click OK You can select the paper size you saved from the Paper Size pop up menu You ...

Page 89: ...ailable paper sizes U Printing at Non Standard Sizes on page 86 Making Settings in Windows A In the printer driver s Main screen select Media Type U Printing Windows on page 43 B Select Roll Paper or Roll Paper Banner from the Source list Note You can only use Roll Paper Banner for applications that support banner printing SelectingRollPaper Banner setsthetopand bottom margins of the paper to 0 mm...

Page 90: ...alog U Performing Printing Mac on page 44 B Check other settings and then start printing Layout Manager Windows Only The Layout Manager function allows you to place multiple pieces of print data created in different applications on the paper freely and print them at once You can create a poster or display material by placing multiple pieces of print data where you like Also Layout Manager allows y...

Page 91: ...yout Manager The actual printing paper size is set in the screen in Step 7 D Click OK When printing with an application the Layout Manager screen opens The print data is not printed but one page is placed on the paper of the Layout Manager screen as one object E Leave the Layout Manager screen open and repeat steps 2 to 4 to arrange the next pieces of data The objects are added to the Layout Manag...

Page 92: ...iver screen SetMediaType Source PaperSizeorPageSize and so on H Click the File menu on the Layout Manager screen and then click Print Printing starts Saving and Recalling Settings You can save the Layout Manager screen arrangement and setting contents to a file If you need to close your application in the middle of a job you can save it to a file and then open it later to continue your work SC P95...

Page 93: ...lity icon in the Windows taskbar and select Layout Manager from the menu that appears The Layout Manager screen is displayed If the Utility shortcut icon is not displayed on the Windows TaskbarU Summary of the Utility Tab on page 59 B On the Layout Manager screen click File menu and then Open C Select the location and open the required file SC P9500 Series SC P7500 Series User s Guide Printing Var...

Page 94: ...You cannot match the colors on the printed results and display by color management between the input device and the printer To match both colors you need to perform color management between the input device and the display as well Color Management Print Settings You can perform color management printing using this printer s printer driver in the following two ways Choose the best method according ...

Page 95: ...ct the profile from the printer driver s settings screen U Color management printing by Driver ICM Windows Only on page 98 U Color management printing by Host ICM Windows on page 97 U Color Management Printing by ColorSync Mac on page 98 U Setting color management with the applications on page 95 Setting color management with the applications Print using applications with a color management functi...

Page 96: ...7 Windows Vista and Windows XP Service Pack 2 or later and NET 3 0 Off No Color Adjustment is selected automatically For Mac SelectPrintSettingsfromthelist andthenselect Off No Color Adjustment as the Printer Color Adjustment setting D Check other settings and then start printing SC P9500 Series SC P7500 Series User s Guide Color Management Printing 96 ...

Page 97: ...2 or later and NET 3 0 or later Windows XP other than the above No Color Management In other applications set No Color Management Note For information on supported platforms see the website for the application in question Setting example for Adobe Photoshop CC Open the Print screen Select Color Management and then Document Select Printer Manages Colors as the Color Handling setting and then click ...

Page 98: ...olorSync D Check other settings and then start printing Color management printing by Driver ICM Windows Only The printer driver uses its own printer profiles to perform color management You can use the following two color correction methods Driver ICM Basic Specify one type of profile and intent for processing the entire image data Driver ICM Advanced Theprinterdriverdistinguishesthe image data in...

Page 99: ...Select Color Management and then Document Select PrinterManagesColorsastheColorHandlingsetting and then click Print A Intheprinter driver sMain screen selectSpecify Size as the Mode select ICM and then click Settings U Printing Windows on page 43 B From ICM Mode in the ICM screen select Driver ICM Basic or Driver ICM Advanced If you select Driver ICM Advanced you can specify the profiles and inten...

Page 100: ...their correspondingprintcoordinates This feature is used for many types of color matching Absolute Colorimetric Assigns absolute color gamut coordinates to the original and print data and converts the data Therefore color tone adjustment is not performed on any white point or color temperature for the original or print data This feature is used for special purposes such as logo color printing C Ch...

Page 101: ...ected Roll paper take up preparation starts Print Adjustments Paper Feed Adjust Quality First Length Accuracy First Print Head Alignment Uni D Alignment Bi D Alignment You can adjust automatically or manually Perform print head alignment when the print results look grainy or out of focus Normally select Auto If you are not satisfied with the results of auto adjustment perform manual adjustments Se...

Page 102: ...er may not be fed correctly If this occurs reduce the setting Back Tension Standard High Extra High Adjust this when paper gets wrinkled during printing Drying Time Drying Time per Pass Drying time per page You can set the drying time for each print head movement pass or the drying time for each page Paper Size Check Allows you to change settings after loading paper before the paper is fed Auto Cu...

Page 103: ... A Series US ANSI US ARCH B Series ISO B Series JIS Photo Series Others User Defined This item is only displayed when Custom Paper is set and Paper Size Check is turned off Cut Sheet Remove Ejects cut sheets After the paper is ejected information on how to remove the cut sheets is displayed Print Adjustments Paper Feed Adjust Quality First Length Accuracy First Print Head Alignment Uni D Alignment...

Page 104: ...for each print head movement pass or the drying time for each page Paper Size Check On Off When this is set to On the width of the loaded paper is automatically detected Skew Reduction On Off Selectwhethertoenable On ordisable Off paperskewreductionwhileprinting on paper Paper Eject Roller Auto Use Do Not Use Paper Feed Offset 1 0 1 53 This item is only displayed for custom paper Restore Default S...

Page 105: ... mm This item is only displayed for Custom Paper Setting Paper Suction 4 3 Thin or soft paper may not be fed correctly If this occurs reduce the setting Drying Time Drying Time per Pass Drying time per page You can set the drying time for each print head movement pass or the drying time for each page Paper Size Check On Off When this is set to On the width of the loaded paper is automatically dete...

Page 106: ...talian Japanese Korean Portuguese Russian Simplified Chinese Spanish Traditional Chinese Screen Customization Background Color You can change the color of the Home screen Print Screen Professional Simple Operation Time Out WhenthisissettoOn theinitialscreenisautomaticallydisplayedwhenno operations are performed on the control panel for approximately 90 seconds Length Unit m ft in Default Screen Jo...

Page 107: ...inue Stop Printing Reprint Select the action to perform for a roll after replacement print the remaining data Continue do not print Stop Printing print again from the beginning Reprint Reprint is only available when the optional hard disk unit is installed Take up After Cut On Off This item is only displayed when the take up reel unit is connected U Removing Paper from the Auto Take up Reel Unit o...

Page 108: ...y not be fed correctly If this occurs reduce the setting Back Tension Standard High Extra High Adjust this when paper gets wrinkled during printing Drying Time Drying Time per Pass Drying Time per Page You can set the drying time for each print head movement pass or the drying time for each page Paper Size Check On Off When this is set to On the width of the loaded paper is automatically detected ...

Page 109: ... Standard Sets normal automatic cleaning Custom You can set the timing and frequency for auto cleaning Nozzle Check Schedule During Print After Print Nozzle Check Sensitivity Standard High Sensitivity Nozzle Check Result Notice On Off Off Turns off auto cleaning Printing Language This is only displayed when the optional PS unit is connected USB Auto PS3 Network Auto PS3 SC P9500 Series SC P7500 Se...

Page 110: ...ing from a wide color space to a narrow color space Auto Rotate On Off When this is set to On the print data is automatically rotated 90 degrees to the right depending on conditions such as the paper width and data size Caching To HDD On Off Normally select Off Set this to On if the print head stops frequently while printing This may solve the problem Save To HDD Print And Save Print Only Save Onl...

Page 111: ...Connection via USB Enable Disable USB I F Timeout Setting 20 600 seconds This is only displayed when the optional PS unit is connected all Wi Fi network settings Network Status Wired LAN Status Displays the network connection status Print Status Sheet Prints a network status sheet Connection Check Diagnoses the network connection status Advanced Device Name Displays the device name TCP IP Set the ...

Page 112: ...urely than Non Secure Quick However it is possible that data could be recovered by using a dedicated data recovery tool Secure Sanitizing Overwrites data with random 00 FF data and then checks using an algorithm based on the U S Department of Defense standard DoD5220 22m This option takes longer than the others to finish formatting however it does provide the securest method of erasing data Select...

Page 113: ... the cutter Touch How To to view the replacement instructions on the screen Adjust Cut Position 3 0 to 3 0 mm SProofer Setting This is only displayed when a SpectroProofer is installed Cleaning the Maintenance Parts Wiping the Print Head You can clean the print head Touch Start to move the print head to the cleaning position Wiping around the Cap You can clean around the caps Touch Start to move t...

Page 114: ...nection status for the Adobe PS3 expansion unit SpectroProofer Calibration Tile S N Device Temperature Air Temperature Backing Color This is only displayed when a SpectroProofer is installed Auto Take up Reel Unit Only displayed when the auto take up reel unit is installed Platen Gap Value for Last Print Job Displays the platen gap value the last time printing was performed Network You can display...

Page 115: ...the print head Use this if you notice faint or missing areas in the prints Cleans the surface of the print head to improve the print quality There are two types of cleaning available depending on the level of cleaning required normal head cleaning and powerful head cleaning U Cleaning the print head on page 116 Normally performNormalheadcleaning Ifnozzlesare clogged even after performing Normal he...

Page 116: ...e Windows printer driver as an example Use Epson Printer Utility 4 for Mac U Epson Printer Utility 4 Functions on page 62 A Make sure that the roll paper or a cut sheet of A4 size or larger is loaded in the printer U Loading and Removing the Roll Paper on page 22 U Loading and Removing Cut Sheets Poster Board on page 28 B Chooseapapertypethatmatchesthepaperinthe printer U Setting Loaded Paper on p...

Page 117: ...ed contact your dealer or Epson Support From the printer Before starting this procedure be sure to read the following U Notes on Print Head Cleaning on page 117 A Select Menu Maintenance Cleaning the Maintenance Parts Wiping the Print Head on the control panel B Select nozzle arrays for cleaning Select the color pairs with faint or missing segments in the check pattern C Touch Z to start cleaning ...

Page 118: ... Cleaning is set to On the nozzles are checked after head cleaning and if clogging is detected autocleaningisperformed Dependingon the status of the nozzles and the Auto Clean Max Repeat setting this function can take up to 32 minutes C Click Print Nozzle Check Pattern Confirm the nozzle check pattern If you see any faint or missing segments in the nozzle check pattern click Cleaning If you cannot...

Page 119: ...Plain Paper Enhanced Matte Poster Board Transparent or colored paper Perform manual adjustment when using these types of paper U Adjusting the print head position on page 119 When performing auto adjustment make sure that no external light direct sunlight enters the printer Otherwise the printer s sensors may not read the adjustment pattern correctly If auto adjustment cannot be performed even aft...

Page 120: ...matically registers the optimum adjustment value to the printer When adjustment is complete you are returned to the screen displayed before head alignment was performed Check the adjustment results to confirm if graininess or misalignment recurs in the printed image If you are not satisfied with the results of the adjustment try adjusting manually G Press Start to start adjusting the position of t...

Page 121: ...e pattern with the fewest lines the lines essentially overlap In the following example image 0 is the best choice 3 Find the average value of all 1 A adjustment patterns If the values you found are not whole numbers round to the nearest whole number 4 Enter the setting value on the control panel 5 Follow the instructions on the panel to enter the setting value for all colors in the same way I Afte...

Page 122: ...Poster Board on page 28 When adjusting using commercially available paper make sure you register the Custom Paper in advance U Before Printing on Commercially Available Paper on page 168 B Chooseapapertypethatmatchesthepaperinthe printer U Setting Loaded Paper on page 30 C Select Menu Paper Setting Print Adjustments PaperFeedAdjustonthecontrol panel D Select Quality First or Length Accuracy First ...

Page 123: ...n cannot guarantee the quality or reliability of non genuine ink The use of non genuine ink may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic printer behavior Information about non genuine ink levels may not bedisplayed anduseofnon genuineinkisrecorded for possible use in service support Note You can replace the Maintenance Box while viewi...

Page 124: ... the number of maintenance boxes and the installation positions SC P9500 Series 2 left and right SC P7500 Series 1 right only Replace the Maintenance Box on the side with the Not Enough Space message displayed The replacement procedure is the same for both sides When you need to replace both sides repeat Steps 2 to 5 cImportant DonotreplacetheMaintenance Boxwhileprinting Waste ink may leak Note Yo...

Page 125: ...mounter before replacing the cutter and then reinstall it afterwards Whenremoving see the manual supplied with the mounter and then follow the procedure in reverse to reinstall it U SpectroProofer Mounter 24 44 Setup Guide booklet A Remove any paper from the printer U Removing Roll Paper on page 26 U Removing Cut Sheets Poster Board on page 29 B From the Home screen touch Menu Maintenance Replace ...

Page 126: ...a month Cleaning the outside A Remove any paper from the printer B Make surethe printer is turnedoff andthescreen has turned off and then unplug the power cable from the outlet C Use a soft clean cloth to carefully remove any dust or dirt To prevent dust from accumulating be sure to clean the following areas on the back and sides In the following image the optional Adobe PostScript 3 expansion uni...

Page 127: ...ble from the outlet B Leave the printer for a minute C Openthe frontcoverand use asoft cleanclothto carefully clean away any dust or dirt inside the printer Thoroughly wipe the area shown in blue in the illustration below To avoid spreading the dirt wipe from the top to the bottom If the printer is particularly dirty dampen the cloth with water containing a small amount of neutral detergent and th...

Page 128: ...less printing as shown below cImportant Do not rub too strongly on the pads for borderless printing Doing so could cause the pads for borderless printing to come off or lift up causing a malfunction or a paper jam to occur F After cleaning close the front cover SC P9500 Series SC P7500 Series User s Guide Maintenance 128 ...

Page 129: ...stallertochangepaperinformationforpaperthathasnot been loaded However youmaynotbeabletochangethepaperinformationdependingontheversion of Epson Media Installer you are using TCP IP configuration failed The combination of the IP address and the subnet mask is invalid See your documentation for more details Enter the correct values for the IP address and the default gateway Check with your network ad...

Page 130: ...rectly install it again Are you using paper that does not meet the required specifications Do not use paper that is not supported by the mounter U Supported Media on page 156 Is the printer being used in an environment that does not meet the required specifications Make sure you use the printer mounter and paper within the required specifications Seethemanualsuppliedwiththeaccessoriesformoreinform...

Page 131: ... and on again If the problem persists contact Epson Support XXXXXXXX Where XXXXXXXX is a 6 digit or 8 digit alphanumeric code An error message is displayed in the following situations The power cable is not connected securely An error that cannot be cleared occurs When a printer error has occurred the printer automatically stops printing Turn off the printer disconnect the power cable from the out...

Page 132: ...ddress for the network connection If it is not indicated the printer driver is not installed correctly Delete and reinstall the printer driver U Uninstalling Software on page 21 The printer driver is not installed properly Mac o Is the printer added to the printer list Click the Apple menu System Preferences Printers Scanners or Print Fax If the printer name is not displayed add the printer The pr...

Page 133: ...n the Printer menu and clear the Pause check box o DoesthecurrentprinterstatusshowPaused Mac Open the status dialog for your printer and check whether printing is paused 1 SelectSystemPreferences Printers Scanners orPrint Fax OpenPrintQueue fromtheApple menu 2 Double click the icon for any printer that is Paused 3 Click Resume Printer Your problem is not listed here o Decide whether the trouble is...

Page 134: ...k on page 115 o Has Print Head Alignment been performed Withbidirectionalprinting theprintheadprintswhile moving left and right If the print head is misaligned ruled lines may be misaligned accordingly If vertical ruled lines are misaligned during bidirectional printing perform Print Head Alignment U Print Head Alignment on page 118 o AreyouusingagenuineEpsoninkcartridge This printer is developed ...

Page 135: ...r printouts try the following If you have not registered settings for the commercially available paper See the following to register the settings U Before Printing on Commercially Available Paper on page 168 If you have registered settings for the commercially available paper Perform uni directional printing Follow the steps below to clear the checkbox for High Speed in the printer driver Windows ...

Page 136: ...ected for Paper Size Check in the Printer Settings menu Change the setting to ON U Paper Setting on page 101 o Are the settings for Top Margin Bottom Margin too short If the values set for Top Margin Bottom Margin in the Paper menu are wider than the margins set in the application priority will be given to the values selected for Top Margin Bottom Margin For example if 15 mm is selected for the le...

Page 137: ... storageconditions and the content of the print data the left or right edges may be scuffed when printing Create data with a wider left or right margin If the problem continues to occur rotate the data 90 degrees in the printer driver or your software and then print o When printing multiple pages is Auto Cut Never Cut set Ifyouprintcontinuouslywithoutcuttingthepaperfor each page the pages may rub ...

Page 138: ...ectricity Do not wipe the caps with an organic solvent suchasalcohol Doing somaydamagetheprint head Do not move the print head by hand Doing so could damage the printer If paper is loaded in the printer we recommend removing it before starting work Cleaning the Print Head A Touch Cleaning the Maintenance Parts on the printer s control panel B Touch Wiping the Print Head The print head moves to the...

Page 139: ...ce cover E Open the front cover F Use a new cleaning stick to wipe any dirt off the drying caps 1 Hold the cleaning stick so that it is vertical and wipe the inner areas of all of the drying caps cImportant Do not press too hard on the edges or the area surrounding the caps with tweezers or cleaning sticks Doing so could cause the parts to become deformed preventing capping from being performed co...

Page 140: ...ew cleaning stick to wipe any dirt off the wipers x 3 1 Wipe any dirt off the outer edges of the wiper two parts 2 Wipe any dirt off the outer edges of the wiper one part 3 Wipe any dirt off the upper edge of the wiper three parts H Use a new cleaning stick to wipe any dirt off the suction caps 1 Hold the cleaning stick so that it is vertical and wipe the outer areas of all of the suction caps SC ...

Page 141: ...med automatically if the print head is clogged The paper is creased o Are you using the printer at normal room temperature Epson special media should be used at normal room temperature temperature 15to25 C humidity 40to 60 For information about paper such as thin paper from other manufacturers that requires special handling see the documentation supplied with the paper o When using non Epson speci...

Page 142: ...ia type the inkmaytake a whiletodry Do notstackthe paper until the printed surface is dry Also if you set the Drying Time per Head Pass in PaperConfigurationfromtheprinterdriver youcan stoptheoperationafterprinting ejectingandcutting paper and wait until the ink is dry See the printer driver help for more details on the Paper Configuration dialog box o Follow the steps below to clean the platen an...

Page 143: ...less printing or the ink tubes indicated in gray in the following illustration Doing so may cause a malfunction or soiled prints E If any paper particles resemble white powder have accumulated in the holes shown in the illustration below use a pointed object such as a toothpick to push them in F Remove paper particles and dust around the outer edges with commercially available cotton swabs as show...

Page 144: ...borderless printing are installed See the following for the installation positions U Options and Consumable Products on page 152 E Use tweezers to pull out the pads for borderless printing that are located at the places where soiling occurs F Use cleaning sticks to wipe off all ink that has accumulated at the following three places Bottom Center groove Sides G Bend a new pad for borderless printin...

Page 145: ...d for borderless printing until it is seated flatly in place cImportant Make sure that no portion of the pads for borderless printing is higher than the surrounding surface If any portion of the pads is higher than the surrounding surface it will rub against the print head and may result in printer failure To store any unused new pads for borderless printing return them into the bag and close the ...

Page 146: ...o Is the paper stored correctly The paper may expand or contract if it is not stored correctly so that margins appear even when borderless is set See the documentation supplied with the paper for more information on the storage method o Areyouusingpaperthatsupportsborderless printing Paper that does not support borderless printing may expand or contract while printing so that margins appear even w...

Page 147: ...r at normal room temperature Epson special media should be used at normal room temperature temperature 15to25 C humidity 40to 60 o Is paper jammed in the printer Open the printer cover of the printer and check that there are no paper jams or foreign objects in the printer If paper is jammed see Paper jams below and clear the jammed paper o Is the paper suction too strong If you continue to have pr...

Page 148: ... paper eject guides and continue to lightly support it until printing is complete Roll paper jam To remove jammed paper follow the steps below A Open the roll paper cover and then cut the paper above the paper insertion slot using a commercially available cutter B Rewind the roll paper C Open the front cover cImportant Donot touch the cables around theprint head Failure to observe this precaution ...

Page 149: ...rs ink absorbing areas or ink tubes D Close the front cover E Turn the printer off and then back on F Reload the paper and resume printing U Loading and Removing Cut Sheets Poster Board on page 28 Others The control panel display keeps turning off o Is the printer in sleep mode Sleep mode is exited if a print job is received or the P button on the control panel is pressed The delay can be changed ...

Page 150: ...environmentalconditions thecorrect color measurement is not acquired See the manuals supplied with the printer and paper for the recommended environmental conditions Recommended environment for the printer U Specifications Table on page 176 o Do the RIP or application print settings differ from the actual print conditions Printing cannot be performed correctly if the paper typeorblackinktypediffer...

Page 151: ...ter Cannot update the firmware for the printer o Arethereanyjobsinprogressoroutstanding jobs on the printer Wait for the jobs to finish being processed or cancel the jobs Printing stops when printing in a VPN Virtual Private Network environment o Try setting the network setting to 100Base TX Auto You can set this from Settings General Settings Network Settings Quality Options on the control panel ...

Page 152: ...vered by Epson s warranties and under certain circumstances may cause erratic printer behavior Information about non genuine ink levels may not be displayed and use of non genuine ink is recorded for possible use in service support U Replacing Ink Cartridges on page 123 SC P9500 SC P7500 Color Name Part number 700 ml 350ml Photo Black T44J1 T44Q1 Cyan T44J2 T44Q2 Vivid Magenta T44J3 T44Q3 Yellow T...

Page 153: ... Light Light Black T44H9 T44P9 T44W9 Orange T44HA T44PA T44WA Green T44HB T44PB T44WB Violet T44HD T44PD T44WD SC P9580 SC P7580 Color Name Part number 700 ml 350 ml Photo Black T44L1 T44S1 Cyan T44L2 T44S2 Vivid Magenta T44L3 T44S3 Yellow T44L4 T44S4 Light Cyan T44L5 T44S5 Vivid Light Magenta T44L6 T44S6 Light Black T44L7 T44S7 Matte Black T44L8 T44S8 Light Light Black T44L9 T44S9 Orange T44LA T4...

Page 154: ...pectroProofer Mounter 24 2 C12C890531 ILS30EP C12C932021 Color measurement device installed on the mounter See the manual supplied with the color measurement device for more information on installing on the mounter Auto Take up Reel Unit 1 C12C815323 Automatically winds printed roll paper around the paper core See the manual supplied with the Auto Take up Reel Unit for more information on installi...

Page 155: ...pad The type of pad depends on where the absorption pads for borderless printing are installed SC P9500 Series SC P7500 Series A Notched type B Straight type C Wide type See the following for the installation instructions U The reverse side of the printed paper is soiled on page 142 SC P9500 Series SC P7500 Series User s Guide Appendix 155 ...

Page 156: ...file EPSON_SC P9500_7500_PremiumGlossyPhotoPaper250 icc Paper Width 406 mm 16 inches 610 mm 24 inches 914 mm 36 inches 1118 mm 44 inches SC P7500 Series is not supported Borderless Printing Available for all paper widths Auto Color Measurement Device Mounter Available for all paper widths Auto Take up Reel Unit Printed side out and printed side in winding is available for all paper widths Premium ...

Page 157: ...ilable for other paper widths Auto Color Measurement Device Mounter Available for all paper widths Auto Take up Reel Unit Paper that is 254 mm 10 inches wide is not supported Printed side out and printed side in winding is available for other paper widths Premium Semimatte Photo Paper 260 Thickness 0 268 mm Roll core size 3 inches Paper Type printer driver Photo Paper Premium Semimatte Photo Paper...

Page 158: ...remium Semigloss Photo Paper 170 Paper Thickness 0 18 mm Roll core size 2 inches Paper Type printer driver Photo Paper Premium Semigloss Photo Paper 170 Type of black ink Photo Black BK ICC profile EPSON_SC P9500_7500_PremiumSemiglossPhotoPaper170 icc Paper Width 420 mm A2 610 mm 24 inches 914 mm 36 inches 1118 mm 44 inches SC P7500 Series is not supported Borderless Printing Paper that is 420 mm ...

Page 159: ... Photo250 G icc Paper Width 329 mm 13 inches 432 mm 17 inches 610 mm 24 inches 914 mm 36 inches 1118 mm 44 inches SC P7500 Series is not supported Borderless Printing Not supported Auto Color Measurement Device Mounter Available for all paper widths Auto Take up Reel Unit Paper that is 329 mm 13 inches wide is not supported Printed side out and printed side in winding is available for other paper ...

Page 160: ...ther paper widths Auto Color Measurement Device Mounter Not supported Auto Take up Reel Unit Printed out side winding is available for all paper widths However for610mm 24inch 914mm 36inch and1 118mm 44inchpaper you need to use the tensioner attached to the auto take up reel unit Doubleweight Matte Paper Thickness 0 21 mm Roll core size 2 inches Paper Type printer driver Doubleweight Matte Type of...

Page 161: ...l core size 3 inches Paper Type printer driver Watercolor Paper Radiant White Type of black ink Matte Black MB ICC profile EPSON_SC P9500_7500_WatercolorPaper RadiantWhite icc Paper Width 610 mm 24 inches 914 mm 36 inches 1118 mm 44 inches SC P7500 Series is not supported Borderless Printing Not supported Auto Color Measurement Device Mounter Available for all paper widths However color measuremen...

Page 162: ...0 Series is not supported Borderless Printing Not supported Auto Color Measurement Device Mounter Not supported Auto Take up Reel Unit Printed side out and printed side in winding is available for all paper widths Enhanced Adhesive Synthetic Paper Thickness 0 17 mm Roll core size 2 inches Paper Type printer driver Enhanced adhesive synthetic Type of black ink Matte Black MB ICC profile EPSON_SC P9...

Page 163: ... Roll BK Backlight Film Roll MB Type of black ink Photo Black BK Matte Black MB ICC profile EPSON_SC P9500_7500_BacklightFilm_PK_BK icc EPSON_SC P9500_7500_BacklightFilm_MK_MB icc Paper Width 610 mm 24 inches 1118 mm 44 inches SC P7500 Series is not supported Borderless Printing Not supported Auto Color Measurement Device Mounter Not supported Auto Take up Reel Unit Printed side out and printed si...

Page 164: ...f black ink Photo Black BK ICC profile EPSON_SC P9500_7500_PremiumLusterPhotoPaper icc Paper Width S B A3 A2 Borderless Printing Not supported Auto Color Measurement Device Mounter Only A2 size is supported EPSON Proofing Paper White Semimatte Paper Thickness 0 2 mm Paper Type printer driver Epson Proofing Paper White Semimatte Type of black ink Photo Black BK ICC profile EPSON_SC P9500_7500_Proof...

Page 165: ...d Auto Color Measurement Device Mounter Available for A2 and US C width However color measurement accuracy is not guaranteed Enhanced Matte Paper Paper Thickness 0 2 mm Paper Type printer driver Enhanced Matte Type of black ink Matte Black MB ICC profile SC P9000_P7000_Series Pro Photo250 G icc Paper Width A2 US C SC P7500 Series is not supported Borderless Printing Not supported Auto Color Measur...

Page 166: ... for A2 and US C However color measurement accuracy is not guaranteed Velvet Fine Art Paper Thickness 0 48 mm UltraSmooth Fine Art Paper Velvet Fine Art Paper Type of black ink Matte Black MB ICC profile EPSON_SC P9500_7500_VelvetFineArtPaper icc Paper Width S B A3 A2 US C SC P7500 Series is not supported Borderless Printing Not supported Auto Color Measurement Device Mounter Available for A2 and ...

Page 167: ...int quality Although other paper types manufactured by other companies can be loaded in the printer as long as they meet the following specifications Epson cannot guarantee the paper feeding and print quality When using the SpectroProofer mounter see the documentation supplied with your software RIP Roll Paper Roll core size 2 inch and 3 inch Roll paper outer diameter 2 inch core 103 mm or less 3 ...

Page 168: ... items Select Reference Paper The optimum settings for using different types of Epson special media have already been registered to this printer Check the following and then select the Epson special media type or general paper settings that are closest to the paper you are using General paper settings General paper settings have not been optimized for any specific paper type You can then optimize ...

Page 169: ...e print size you can reduce the chance of banding horizontal banding or uneven colors Example of entering settings Whenprintingatadatasizeof100mmandaprintsizeof101mm theoffsetis1 0 Therefore youwould enter a value of 1 0 cImportant If you change one item set in the Paper menu you need to perform Paper Feed Offset again SC P9500 Series SC P7500 Series User s Guide Appendix 169 ...

Page 170: ...r Driver Max Quality Media Epson Proofing Paper White Semimatte Ink Genuine Epson ink Notes When Moving or Transporting the Printer This section describes precaution when moving and transporting the product Notes When Moving the Printer This section assumes that the product is being moved to another location on the same floor without traversing stairs ramps or lifts See the following section for i...

Page 171: ...each of them and then reverse the attachment procedure Furthermore repack it using the original box and packing materials to protect it from shock and vibration When packing make sure you install protective material to secure the print head See the Setup Guide booklet supplied with the printer for the installation method and install in the original location before the printer was removed Caution T...

Page 172: ...r ink may leak Notes when reusing the printer After moving or transporting the printer follow the steps below to put it into a ready status See the Choosing a Place for the Printer section of the Setup Guide booklet in advance to make sure the location is suitable for installing the printer A See the Setup Guide to install the printer U Setup Guide booklet cImportant Make sure you lock the casters...

Page 173: ...o 3 05 GHz or more Available memory space 1 GB or more Hard disk Available volume to install 32 GB or more Display resolution WXGA 1280 800 or better Connection method with the printer USB connection or wired LAN connection For details on the connection methods interface specifications see the following U Specifications Table on page 176 Mac Operating system Mac OS X v10 6 8 or later CPU Intel Cor...

Page 174: ...ection method with the printer 2 Wired LAN connection 1 Use the latest version 2 See the following for details on the network interfaces U Specifications Table on page 176 Mac Browser Safari 1 Firefox 1 Chrome 1 Connection method with the printer 2 Wired LAN connection 1 Use the latest version 2 See the following for details on the network interfaces U Specifications Table on page 176 SC P9500 Ser...

Page 175: ...Multi core processor 3 0 GHz or faster recommended Available memory space 4 GB or more Hard disk Available volume to install 2 GB or more Display resolution 1280 x 1024 or higher Connection method with the printer High Speed USB Ethernet 1000Base T Browser Internet Explorer 11 Microsoft Edge Mac Operating system Mac OS X 10 7 Lion or later CPU Multi core processor 3 0 GHz or faster recommended Ava...

Page 176: ...king 20to60 C Within120hoursat60 C within a month at 40 C In storage After unpacking Ink charged 10 to 40 C Within a month at 40 C After ink discharged 1 20 to 25 C Within a month at 25 C Printer Specifications Humidity In use 20 to 80 40 to 60 is recommended without condensation In storage 5 to 85 without condensation Temperature and humidity range for operating the range shown by diagonal lines ...

Page 177: ...genta Yellow Light Cyan VividLightMagenta Orange Green Violet Photo Black Matte Black Gray Light Gray Use by date See the date printed on the package at normal temperature Print quality guar antee expiry One year after installing to the printer Storage temperature Uninstalled 20 to 40 C Within four days at 20 C within a month at 40 C Installed 10 to 40 C Within four days at 10 C within a month at ...

Page 178: ...operly andyou cannot solve the problem using the troubleshooting information in your product documentation contact Epson support services for assistance If Epson support foryourareaisnotlistedbelow contactthedealerwhere you purchased your product Epson support will be able to help you much more quickly if you give them the following information Product serial number Theserialnumberlabelisusuallyon...

Page 179: ... 800 GO EPSON 800 463 7766 Or you can purchase online at https www epsonstore com U S sales or https www epson ca Canadian sales Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support Help for Users in Taiwan Contacts for information support and services are World Wide Web https www epson com tw Information on product specifications drive...

Page 180: ...https www epson com au New Zealand https www epson co nz Access the Epson Australia New Zealand World Wide Web pages The site provides a download area for drivers Epson contact points new product information and technical support e mail Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing conf...

Page 181: ...9239 Service Center 80 Truong Dinh Street District 1 Hochiminh City Vietnam Help for Users in Indonesia Contacts for information support and services are World Wide Web https www epson co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Sales enquiries and product information Technical support Phone ...

Page 182: ...ld Wide Web https www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Trading M Sdn Bhd Head Office Phone 603 56288288 Fax 603 56288388 399 Epson Helpdesk Sales enquiries and product information Infoline Phone 603 56288222 Enquiries on repair services warranty product usage and technical support T...

Page 183: ...welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e mail address below Trunk Line 63 2 706 2609 Fax 63 2 706 2665 Helpdesk Direct Line 63 2 706 2625 E mail epchelpdesk epc epson com ph World Wide Web https www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Toll Free No...

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