Epson PLQ-50 User Manual Download Page 65

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SOUTH
SULAWESI

ESC MAKASSAR

Jl. Cendrawasih NO. 3A, kunjung mae,
mariso, MAKASSAR - SULSEL 90125

(+62411) 8911071

[email protected]
o.id

WEST
KALIMANTAN

ESC PONTIANAK

Komp. A yani Sentra Bisnis G33, Jl.
Ahmad Yani - Pontianak Kalimantan
Barat

(+62561) 735507 / 767049

pontianak-admin@epson-indon
esia.co.id

RIAU

ESC PEKANBARU

Jl. Tuanku Tambusai No.459A
Pekanbaru Riau

(+62761) 8524695

[email protected]
o.id

DKI JAKARTA

ESS JAKARTA
SUDIRMAN

Wisma Keiai Lt. 1 Jl. Jenderal Sudirman
Kav.3 Jakarta Pusat - DKI JAKARTA
10220

(+6221) 5724335

[email protected]

EAST JAWA

ESS SURABAYA

Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29
Surabaya - Jawa Timur

(+6231) 5014949

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BANTEN

ESS SERPONG

Ruko Mall WTC Matahari No. 953,
Serpong-Banten

(+6221) 53167051 / 53167052

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CENTRAL
JAWA

ESS SEMARANG

Komplek Ruko Metro Plaza Block C20 Jl.
MT Haryono No 970 Semarang - JAWA
TENGAH

(+6224) 8313807 / 8417935

[email protected]

EAST
KALIMANTAN

ESC SAMARINDA

Jl. KH. Wahid Hasyim (M. Yamin)
Kelurahan Sempaja Selatan
Kecamatan Samarinda UTARA -
SAMARINDA - KALTIM

(+62541) 7272904

[email protected]

SOUTH
SUMATERA

ESC PALEMBANG

Jl. H.M Rasyid Nawawi No. 249
Kelurahan 9 Ilir Palembang Sumatera
Selatan

(+62711) 311330

[email protected]

EAST JAVA

ESC JEMBER

JL. Panglima Besar Sudirman Ruko no.
1D Jember-Jawa Timur (Depan Balai
Penelitian & Pengolahan Kakao)

(+62331) 488373 / 486468

[email protected]
.id

NORTH
SULAWESI

ESC MANADO

Tekno Megamall Lt LG 11 TK 21,
Kawasan Megamas Boulevard, Jl Piere
Tendean, Manado - SULUT 95111

(+62431) 8890996

MND-ADMIN@EPSON-INDONES
IA.CO.ID

For other cities not listed here, call the Hot Line: 08071137766.

PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide

Where To Get Help

Summary of Contents for PLQ-50

Page 1: ...User s Guide NPD6416 00 EN ...

Page 2: ...nd maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation EPSON is a registered trademark EPSON EXCEED YOUR VISION EXCEED YOUR VISION ESC P and ESC P2 are trademarks of Seiko Epson Corpo...

Page 3: ...uctions 9 For Users in Russia Belarus and Kazakhstan 13 Restrictions on Copying 14 When using the USB hub for USB hub models only 14 Chapter 1 Printer Basics Printer Parts 15 Control Panel 17 Control Panel Buttons and Lights 17 Guide to the LCD Screens 18 Consumable information 20 Genuine Epson ribbon cartridge 20 Chapter 2 Paper Handling Acceptable Paper Condition 22 Loading Passbooks 23 Loading ...

Page 4: ...or 3 36 Chapter 4 Maintenance Replacing the Ribbon Cartridge 39 Replacing the ribbon cartridge 39 Cleaning the Printer 45 Cleaning the Scanner Glass for Scanning Models Only 46 Transporting the Printer 47 Chapter 5 Troubleshooting Diagnosing the Problem 49 Printing Your Printer s Current Settings 49 LCD Model 49 Models Without LCD Screens 50 Checking Messages on the LCD Screen or Error Indicators ...

Page 5: ...India 66 Help for Users in the Philippines 67 Chapter 7 Product Information Printer Specifications 68 System Requirements 68 Mechanical 68 Electronic 71 Electrical 74 Environmental 75 Paper Media 75 Magnetic stripe reader writer Magnetic stripe reading and writing models only 82 Scanner Specifications Scanning Models Only 92 General 92 Scannable Area 93 USB Hub Specification USB hub models only 94...

Page 6: ...ity These models are referred to as scanning models in this manual PLQ 50 PLQ 50CS PLQ 50M and PLQ 50CSM have LCD screen which displays printer status and guidance messages These models are referred to as LCD models in this manual PLQ 50CSM has two USB Hub connectors and can connect multiple USB devices This model is referred to as USB Hub model in this manual The ability to handle a wide range of...

Page 7: ...tions of the printer used in this manual are examples only Although there may be slight differences depending on the model the method of operation is basically the same unless stated Operating System Versions Regarding the operating systems the explanations in this manual are mainly for Windows users and terms such as Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows XP Windows Serv...

Page 8: ...system Microsoft Windows Server 2016 operating system Microsoft Windows Server 2012 R2 operating system Microsoft Windows Server 2012 operating system Microsoft Windows Server 2008 R2 operating system Microsoft Windows Server 2008 operating system Microsoft Windows Server 2003 R2 operating system Microsoft Windows Server 2003 operating system PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guid...

Page 9: ... few minutes before touching them Important Safety Instructions Read all of these safety instructions before using the printer In addition follow all warnings and instructions marked on the printer itself Someofthesymbolsusedonyourproductaretoensure safetyandproperuseofthe product Visit the following Web site to learn the meaning of the symbols http support epson net symbols When setting up the pr...

Page 10: ... to avoid abrasions cuts fraying crimping kinking and other damage If you use an extension cord with the printer make sure the total ampere rating of all devices pluggedintotheextensioncorddoesnotexceedthecord sampererating Also makesurethetotal ampere of all devices plugged into the electrical outlet does not exceed the electrical outlet s ampere rating Use only the power cord that comes with thi...

Page 11: ...ay which emits strong electromagnetic wave When maintaining the printer Unplug the printer before cleaning it and always clean it with a piece of damp cloth only Do not spill liquid onto the printer Do not attempt to service the printer yourself except as specifically explained in this guide Unplug the printer and refer servicing to qualified service personnel under the following conditions i If t...

Page 12: ...d Otherwise paper jam may occur When operating the printer Avoidusingorstoringtheprinterinplaces subject to rapid changes in temperature andhumidity Keep it away from direct sunlight strong light heat sources or excessive moisture or dust Adjust only those controls that are covered in the user documentation Improper adjustment of other controls may result in damage requiring extensive repair by a ...

Page 13: ...n applications requiring extremely high reliability safety such as aerospace equipment main communication equipment nuclear power control equipment or medical equipment related to direct medical care etc please make your own judgment on this product s suitability after a full evaluation For Users in Russia Belarus and Kazakhstan Customer information The model complies with the Technical regulation...

Page 14: ...iable notes checks etc monthly passes concession tickets etc Passports driver s licenses warrants of fitness road passes food stamps tickets etc Note Copying these items may also be prohibited by law Responsible use of copyrighted materials Products can be misused by improperly copying copyrighted materials Unless acting on the advice of a knowledgeable attorney be responsible and respectful by ob...

Page 15: ...ol panel The printer s operation panel 3 power switch Turn the printer on or off 4 front slot Loads the paper or the passbook On scanner models you can also load originals or ID cards you want to scan 5 ID card guide Load ID cards here scanning models only PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Printer Basics 15 ...

Page 16: ... peripherals Only available on USB hub models 2 USB port Connects a USB cable 3 parallel interface connector Connects the parallel interface cable 4 serial interface connector Connects the serial interface cable 5 AC inlet Connects the power cable PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Printer Basics 16 ...

Page 17: ... below is based on the factory default settings and the buttons and the lights functions mayvaryfromtheexplanationsbelowdependingontheprintersettingsimplementedtoyourprinter 1 Ready light Orange On when output data is in buffer or is being printed Flashes when an error has occurred during a printing operation 2 Power light Blue On when the power is turned on 3 F1 Eject light Orange On when the ser...

Page 18: ... an overview of menus and controls for the LCD screens Note The LCD screen is available only on the LCD models Status Information Screen Printer displays the current printer status The examples are shown below 1 The printer is ready to print 2 The printer is busy Wait for a while till the printer becomes ready Job Information Screen Your printer can display job information when it receives print j...

Page 19: ...e Driver Note entered in the printer driver 3 Displays available buttons and controls Error Display Screen The printer displays the error status when an error has occurred The following is an example 1 An error has occurred 2 Displays error information 3 Displays available buttons and instructions PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Printer Basics 19 ...

Page 20: ...hey ensure proper operation and long life of the print head and other printer parts Other products not manufactured by Epson may cause damage to your printer which is not covered by Epson s warranties The model number for the genuine Epson ribbon cartridges for your printer is printed on the label inside the printer See Replacing the ribbon cartridge on page 39 for the instruction on replacing the...

Page 21: ...Chapter 2 Paper Handling PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Paper Handling 21 ...

Page 22: ... information Illustrations below describe the condition of paper that can be used and cannot be used with the printer Make sure to use the paper that is acceptable for use with the printer Acceptable A Folded B Curled 3 mm or less Insert paper after flattening the fold or curl Not Acceptable A Torn B Curled C Creased D Folded PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Paper Handling ...

Page 23: ... bulging parts of the folded passbook down to 0 6 mm or less before inserting it into the front slot For information on the thickness of passbooks you can print see Paper Media on page 75 3 Insertthepassbookintothefrontslotwiththeprintablesidefaceupandthemagneticstripefacing away from the printer until the top part of it reaches the roller inside The printer loads it automatically to the correct p...

Page 24: ...one only when the passbook is opened Always close the printer cover before printing The printer does not print when the printer cover is open When printing a vertical passbook in USD mode and HSD mode the difference in thickness between the right page and the left page should be within 1 mm If the difference in thickness is more than 1 mm the print results may be blurred Loading Single Sheets Caut...

Page 25: ...n to front The factory set default is front Please access http www epson com for information When you print a multipart form that is glued at the top load the glued part first Be sure your multipart forms do not exceed 0 53 mm 0 021 inch in thickness Always close the printer cover before printing The printer does not print when the printer cover is open Loading ID Card Caution Always use the print...

Page 26: ... the right When using vertical ID cards insert them from the top Note Laminated ID cards are supported but embossed ID cards are not supported Always close the printer cover before scanning The printer does not scan when the printer cover is open Whenscanning insertthecardwiththescanningsidefacedown Whenscanningbothsides thefirst page should be inserted face down PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM ...

Page 27: ...nstalled the printer driver on your computer The on screen displays on the following pages may differ depending on the version of Windows OS Using the Printer Driver You can access the printer driver from your Windows applications or from the Start menu Screens and procedures that appear in this manual are mostly from Windows 10 unless otherwise specified WhenyouaccesstheprinterdriverfromaWindowsa...

Page 28: ...steps to access the printer driver from a Windows application Note The screen shots used in this procedure are from the Windows 10 operating system The content on the screen may vary depending on your computer s environment 1 Select Print from the File menu of your application software Make sure that your printer is selected in the Select Printer of Print dialog box PLQ 50 PLQ 50CS PLQ 50M PLQ 50C...

Page 29: ...ntingPreferenceswindowappears andyouseethePaper Quality Layout UserDefinedPaper andExtensionSettingsmenus Thesemenuscontaintheprinter driver settings PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Printer Software 29 ...

Page 30: ...ay vary depending on your computer s environment 1 For Windows 10 Windows Server 2019 Windows Server 2016 Click on the Start button and then select Windows System Control Panel View devices and printers in Hardware and Sound For Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Click Desktop on the Start screen move the cursor to the top right corner of the screen click Settings and...

Page 31: ...k Printers For Windows XP Windows Server 2003 R2 Windows Server 2003 Click Start and click Printers and Faxes 2 Right click your printer icon and click Printing Preferences The screen displays the Paper Quality Layout User Defined Paper and Extension Settings menus These menus display the printer driver settings PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Printer Software 31 ...

Page 32: ...See Printer Driver Settings Overview on page 34 for more information Changing the printer driver settings Your printer driver has two menus from which you can change the printer driver settings Layout Paper Quality You can also change settings on the Utility menu in the printer software For an overview of the available settings see Printer Driver Settings Overview on page 34 PLQ 50 PLQ 50CS PLQ 50...

Page 33: ...is Click the Help button on the Printer Driver screen When you finish making your printer driver settings click OK to apply the settings or click Cancelto cancel your changes Once you have checked your printer driver settings and changed them if necessary you are ready to print PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Printer Software 33 ...

Page 34: ...rt notes to the printing data to help you identify the print job Paper Size Select the size of the paper you want to use If you do not see your paper size use the scroll bar to scroll through the list If your paper size is not included in the list see Definition of Custom Paper Size on page 35 for instructions Copy Count 1 Select the number of copies you want to print When you select more than one...

Page 35: ...s Expanded includes more fonts than Standard When None is selected the printer uses bit map images instead of the device fonts For details on the fonts which are included in each table see Electronic on page 71 Packet mode Ordinarily there is no need to change this setting If you change the printer s Packet mode settings change this setting to match If the printer and printer driver settings are d...

Page 36: ...nter driver Uninstalling the Printer Software When you wish to reinstall or upgrade the printer driver uninstall the printer driver that has been installed already Note When uninstalling EPSON Status Monitor 3 from a multi user Windows XP Windows Server 2003 R2 Windows Server 2003 environment remove the shortcut icon from all clients before uninstalling You can remove the icon by clearing the Shor...

Page 37: ...erver2012R2 WindowsServer2012 WindowsServer2008 R2 Windows Server 2008 Select Uninstall a program in Programs Windows XP Windows Server 2003 R2 Windows Server 2003 Click Add or Remove Programs 5 Select the software you want to uninstall 6 Uninstall the software Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows Server 2019 WindowsServer2016 WindowsServer2012R2 WindowsServer2012 Windo...

Page 38: ...e sure that nothing is selected in the Printer Model tab Open Utility tab and select EPSON Status Monitor 3 for EPSON XXXXXX ESC P and click OK You can uninstall only the EPSON Status Monitor 3 8 Follow the on screen instructions PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Printer Software 38 ...

Page 39: ...fore replacing the ribbon cartridge 1 Make sure the printer is turned on 2 Hold both sides of the printer cover and move it upward to open it The print head moves to the ribbon cartridge replacement position 3 Turn the printer off 4 Push the release lever to move the upper mechanism up Make sure that you push the lever to the guide mark until it clicks and locks into place PLQ 50 PLQ 50CS PLQ 50M ...

Page 40: ...echanism is not locked it may drop down while you are replacing the ribbon Guide mark 5 Make sure that the print head is in the middle of the printer PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Maintenance 40 ...

Page 41: ... down until it is out of the print head 7 Hold both sides of the ribbon cartridge with both hands and rotate it on the plastic hooks Then pull it up until it is out of the printer PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Maintenance 41 ...

Page 42: ...e printer 8 Remove the new ribbon cartridge from the package 9 Placetheplastichooksontheribboncartridgeintotheslotsoftheprinter Thenpressthecartridge until it clicks into place PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Maintenance 42 ...

Page 43: ...he ribbon guide and pull it down until it is out of the cartridge 11 Put the ribbon guide at the bottom of the print head and push it up until it clicks PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Maintenance 43 ...

Page 44: ... should not be twisted or creased 13 Pull the release lever back to move the upper mechanism to its original position Make sure that you pull the lever to the guide mark until it clicks and locks into place Guide mark PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Maintenance 44 ...

Page 45: ... it may drop down while you are cleaning the printer 4 Use a soft brush to carefully brush away all dust and dirt from the outer case 5 If the outer case is still dirty or dusty clean them with a soft clean cloth dampened with a mild detergentdissolvedinwater Keeptheprintercoverclosedtopreventwaterfromgettinginsidethe printer and be careful not to get water in the front slot Caution Never use alco...

Page 46: ... use alcohol thinner or corrosive solvent to clean the scanner These chemicals can damage the scanner components Be careful not to spill liquid into the scanner mechanism or electronic components This could permanently damage the mechanism and circuitry Do not spray lubricants inside the scanner 1 Make sure there is no paper loaded in the printer and then turn off the printer 2 Hold both sides of ...

Page 47: ...e carefully repack it using the original box and packing materials Follow these steps to repack the printer in its original packing materials Warning You need to move the print head by hand to remove the ribbon cartridge If you have just used the printer the print head may be hot let it cool for a few minutes before touching it 1 Remove any paper loaded in the printer 2 Turn off the printer PLQ 50...

Page 48: ...n remove the ribbon cartridge as described in Replacing the ribbon cartridge on page 39 5 Make sure that the printer cover is closed 6 Repack the printer ribbon cartridge and power cord if necessary in their original packing materials and place them in the printer s original box PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Maintenance 48 ...

Page 49: ...problem you may need to cancel printing Printing Your Printer s Current Settings It is also useful to know your printer s current setting status especially the printer mode that your printer is operating in to identify the problem Follow these steps to enter the printer default setting mode to print the printer s current default settings Note Prepare an A4 size sheet of paper before entering the d...

Page 50: ...is not selected use the F1 Eject or Offline button to select Print All Settings insert a sheet of A4 paper into the front slot and then press the F2 button to print the printer s current settings The setting that is currently selected for each item is underlined 5 Turn off the printer to exit the default setting mode Models Without LCD Screens If your printer does not have LCD screen on the contro...

Page 51: ...ult setting mode Checking Messages on the LCD Screen or Error Indicators You can identify common printer problems by checking the messages on the LCD screen or using the lightsonthecontrolpanel Ifyourprinterstopsworkingandanerrormessageisdisplayed orifoneor more control panel lights are on or flashing or the printer beeps use the following table to diagnose and fix the problem If you cannot fix yo...

Page 52: ... Ready Close the printer cover The printer cover is open Stop the operation and close the printer cover N Power N Offline or Printing stops due to overheating of the print head Wait till the head cools The print head is overheated Wait for a few minutes the printer resumes printing automatically once the print head cools N Power F Offline Printer error Contact Epson Support Non printing features a...

Page 53: ...al outlet If the voltages do not match unplug the printer andcontactyourdealerimmediately Donotreconnectthepower cord to an electrical outlet The printer does not work and the control panel lights are off even when you turn on the printer Cause What to do The power cord is not properly plugged into the electrical outlet or your printer Turn off the printer and make sure the power cord is firmly pl...

Page 54: ...er light The interface cable is not plugged in securely Check that both ends of the cable between the printer and the computer are plugged in securely If the cable is connected correctly run a self test as described in Printing a Self Test on page 60 Your interface cable does not meet the printer and or computer specifications Use an interface cable that meets the requirements of both the printer ...

Page 55: ...our dealer to have the print head replaced Caution Neverreplacetheprintheadyourself youmaydamagetheprinter Also otherpartsoftheprintermustbecheckedwhen the print head is replaced All the text is printed on the same line Cause What to do No line feed command is sent at the end of each line of text Set the Auto Line Feed setting to On in the default setting mode so that the printer automatically add...

Page 56: ...e font Vertical printed lines are not aligned Cause What to do Bidirectional printing which is the printer s standard printing mode is out of alignment Use the printer s bidirectional adjustment mode to correct this problem Contact your administrator for help Printing position problems Your printing appears too high or low on the page Cause What to do Thepapersizesettinginyourapplicationsoftware o...

Page 57: ...eet paper Paper is creased old too thin or too thick See the Paper Media on page 75 for information about the printable paper and use new clean sheets of paper The printer does not fully eject a single sheet Cause What to do Paper is too long WhentheprinterisinthePR2mode see ClearingaPaperJam on page 58 for instructions on ejecting paper When you are in the WNI4915 or EPSON Mode press the F1 Eject...

Page 58: ...e F1 Eject button in EPSON Mode When Dual is selected as the I F Mode in Wincor Nixdorf Mode or IBM Mode press the Offline button and then the F1 Eject button Follow the steps noted below to clear the paper jam Warning If you have just used the printer the print head may be hot let it cool for a few minutes before touching it Caution Do not touch the white cable inside the printer 1 Turn off the p...

Page 59: ...pressingtheF1 Ejectbutton Theprinterisinthepaperremovingmode and ready to start feed operations See the table below to find out how the F1 Eject and Offline buttons work in this mode and execute the appropriate operation Paper removing mode operation Situation Button Operation Paper jams when feeding paper F1 Eject Press to feed paper to the front a few lines every time you press the button Hold f...

Page 60: ...to use a shielded interface cable If the self test does not print properly there is a problem with the printer See Problems and Solutions on page 53 for possible causes and solutions to the problem Note Prepare an A4 size sheet of paper before entering the self test printing mode Always close the printer cover before printing The printer does not print when the printer cover is open Follow these s...

Page 61: ... test temporarily press the Offline button To resume the test press the Offline button again Caution Do not turn off the printer while it is printing the self test Always press the Offline button to pause printing Then turn off the printer PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Troubleshooting 61 ...

Page 62: ... Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact customer support services for assistance If customer support for your area is not listed below contact the dealer where you purchased your product Epson support will be able to help you much more quickly if you give themthefollowing information Produ...

Page 63: ...es and Technical Support via e mail are available Help for Users in Thailand Contact for information support and services are World Wide Web http www epson co th Information on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Help for Users in Vietnam Contacts for information support and services are Epson Service Center 65 Truong Dinh Street Dist...

Page 64: ...any Name Address Phone E mail DKI JAKARTA ESS JAKARTA MANGGADUA Ruko Mall Mangga Dua No 48 Jl Arteri Mangga Dua Jakarta Utara DKI JAKARTA 6221 62301104 jkt admin epson indonesia co i d NORTH SUMATERA ESC MEDAN Jl Bambu 2 Komplek Graha Niaga Nomor A 4 Medan North Sumatera 6222 4207033 bdg admin epson indonesia c o id DI YOGYAKARTA ESC YOGYAKARTA YAP Square Block A No 6 Jl C Simanjutak Yogyakarta DI...

Page 65: ...2 esstag epson indonesia co id CENTRAL JAWA ESS SEMARANG KomplekRukoMetroPlazaBlockC20Jl MT Haryono No 970 Semarang JAWA TENGAH 6224 8313807 8417935 esssmg epson indonesia co id EAST KALIMANTAN ESC SAMARINDA Jl KH Wahid Hasyim M Yamin Kelurahan Sempaja Selatan Kecamatan Samarinda UTARA SAMARINDA KALTIM 62541 7272904 escsmd epson indonesia co id SOUTH SUMATERA ESC PALEMBANG Jl H M Rasyid Nawawi No ...

Page 66: ...on repair services and warranty Head Office Phone 603 56288288 Fax 603 5628 8388 603 5621 2088 Help for Users in India Contacts for information support and services are World Wide Web http www epson co in Information on product specifications drivers for download and products enquiry are available Helpline Service product information and ordering consumables BSNL Lines Toll free number 18004250011...

Page 67: ...echnicalsupportaswellasotheraftersalesservices usersarewelcometocontacttheEpson Philippines Corporation World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Where To Get Help 67 ...

Page 68: ... R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Windows Server 2003 SP2 or later Mechanical Printing method 24 pin impact dot matrix Printing speed PR2 Ultra speed draft 630 cps at 10 cpi High speed draft 560 cps at 10 cpi Draft 420 cps at 10 cpi NLQ 210 cps at 10 cpi LQ 140 cps at 10 cpi ESC P2 ESC MC Ultra speed draft 630 cps at 10 cpi High speed draft 5...

Page 69: ...grammable in increments of 1 216 or 1 180 inch Printable columns 94 columns at 10 cpi Resolution Maximum 360 180 dpi letter quality Paper feed methods Friction front Reliability Total print volume 7 million lines except print head Print head life 600 million strokes wire MSRW Head 7 hundred thousand strokes Magnetic stripes reading and writing models only Dimensions and weight Width 384 mm 15 1 in...

Page 70: ...LQ 10 cpi 48 dots character approx 10 million characters Draft 10 cpi 24 dots character Acoustic noise Printing on A4 paper PLQ 50 PLQ 50CS PLQ 50CSK Approx 55 dB A ISO 7779 pattern PLQ 50M PLQ 50CSM Approx 58 dB A ISO 7779 pattern Printing on passbook PLQ 50 PLQ 50CS PLQ 50CSK Approx 52 dB A ISO 7779 pattern PLQ 50M PLQ 50CSM Approx 55 dB A ISO 7779 pattern PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 5...

Page 71: ...ional EPSON OCR B 10 cpi Scalable fonts Not supported Bar code fonts EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Coda bar NW 7 Industrial 2 of 5 WNI4915 ESC P2 IBM PPDS ESC P2 ESC MC emulations Bitmap fonts EPSON Draft 10 12 15 cpi EPSON Roman 10 12 15 cpi proportional EPSON Sans Serif 10 12 15 cpi proportional EPSON Courier 10 12 15 cpi EPSON Prestige 10 12 cpi EPSON Script 10 cpi EPSON O...

Page 72: ...n 10 12 15 cpi EPSON Sans Serif 10 12 15 cpi EPSON Courier 10 12 15 cpi EPSON Prestige 10 12 cpi EPSON OCR B 10 cpi Scalable fonts Not supported Bar code fonts Not supported Character tables PR2 emulation ASCII Olivetti 22 graphics character tables International Germany Portugal Spain 1 Denmark Norway France Italy Sweden Finland Switzerland Great Britain USA ASCII Greece Israel Spain 2 USSR Yugosl...

Page 73: ... Europe PC 850 Multilingual ISO 8859 2 ISO 8859 5 ISO 8859 7 ISO 8859 8 ISO 8859 9 ISO 8859 15 IBM4722 emulation ASCII 35 graphics character tables CP 437 Standard CP808 Russian CP813 Greek CP819 Latin 1 CP850 US Multilingual CP851 Greek CP852 Latin 2 CP855 Cyrillic 1 CP857 Turkish Latin 5 CP858 Multilingual CP860 Portuguese CP862 Hebrew CP863 Canadian French CP864 Arabic CP865 Nordic CP866 Russia...

Page 74: ...bic PC863 Canadian French BRASCII Abicomp Roman 8 ISO Latin 1 PC858 ISO 8859 15 PC771 Lithuania PC437 Slovenia PC MC PC1250 PC1251 KZ 1048 Character sets 14 international character sets and one legal character set USA France Germany UK Denmark I Sweden Italy Spain I Japan Norway Denmark II Spain II Latin America Korea Legal Electrical 100 240 V Model 220 240 V Model Rated voltage range AC 100 240 ...

Page 75: ...printer enters sleep mode not error There is no data in input buffer Note Check the label on the back of the printer for the voltage of your printer Environmental Temperature Humidity without condensation Operation passbook plain paper recycled paper and multipart forms 5 to 38 C 41 to 100 4 F 10 to 85 RH Storage 30 to 60 C 22 to 140 F 0 to 85 RH Paper Media Available Paper Note Use passbooks plai...

Page 76: ... shorter than 110 0 mm set the paper eject direction to front The factory set default is front Please access http www epson com for information Do not load paper that is curled folded or crumpled Do not punch holes in the area from 25 0 to 40 0 mm from the left edge of paper See the illustration below A 25 0 mm B 15 0 mm C Do not punch holes in this area When using the printer driver the minimum a...

Page 77: ...5 0 2 0 008 0 5 0 02 Thickness of each page mm inch 0 1 0 004 0 15 0 006 0 1 0 004 0 15 0 006 Weight g m2 lb 95 25 116 31 95 25 116 31 Quality Plain paper Thickness of passbook A Less than 1 5 mm B 0 1 0 15 mm C Less than 0 6 mm D 0 2 0 5 mm E Less than 2 0 mm F printable side G Do not print on this side PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Product Information 77 ...

Page 78: ...Degree of passbook A Less than 0 3 mm B R2 5 mm C Less than 0 3 mm PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Product Information 78 ...

Page 79: ...dge Single sheets Front Ejection Rear Ejection Minimum Maximum Minimum Maximum Width mm inch 65 2 6 245 9 6 65 2 6 245 9 6 Length mm inch 67 2 64 297 450 11 69 17 72 142 5 59 297 450 11 69 17 72 PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Product Information 79 ...

Page 80: ...dth mm inch 65 2 6 245 9 6 65 2 6 245 9 6 Length mm inch 67 2 64 297 11 69 142 5 59 297 11 69 Copies 1 original 6 copies Total thickness mm inch 0 12 0 0047 0 53 0 021 0 12 0 0047 0 53 0 021 Weight per sheet of multipart g m2 lb 40 12 58 15 40 12 58 15 Quality Carbonless multipart forms with a line of glue at the top side or along one side of the form Recommended printable area Passbooks horizonta...

Page 81: ...inimum of 2 54 mm 0 1 inch for WNI4915 emulation Passbooks vertical fold A The minimum top margin is 1 0 mm 0 04 inch B The minimum bottom margin is 5 0 mm 0 2 inch C The minimum left and right margins inside the printable areas are 3 8 mm 0 15 inch D The minimum left and right margins outside the printable areas are 3 0 mm 0 12 inch Minimum of 2 54 mm 0 1 inch for WNI4915 emulation PLQ 50 PLQ 50C...

Page 82: ...eading and writing models only The horizontal magnetic stripe reader writer is used to read and write data on the magnetic stripe on bank passbooks See the following specifications of this device for details Note The magnetic stripe reader and writer is installed only horizontally Recording code BCD Binary Coded decimal 4 data bits 1 VRC parity control bit Recordable characters column 3 of the ASC...

Page 83: ...er of retries 1 or 3 Field duplication YES or NO Recordable area Back Cover Magnetic stripe area Recordable area F max G H min I J max DIN ISO ANSI 12 5 13 9 15 5 9 5 85 IBM3604 8 9 10 4 11 9 10 4 81 3 ISO7811 8 9 10 4 11 9 14 8 IBM4746 8 9 10 4 11 9 9 8 ISO8484 12 5 13 9 15 3 9 5 85 PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Product Information 83 ...

Page 84: ...20 bits 20 bits 20 bits Maximum number of recordable characters 1 block 105 characters 105 characters 105 characters Maximum number of recordable characters 2 block 45 characters 45 characters 45 characters Number of separator 60 bits 120 bits 60 bits Center of vertical position 13 9 mm 10 4 mm 13 9 mm Horizontal start position from the left edge 9 5 mm 10 4 mm 9 5 mm ISO7811 IBM4746 HT 2751 CIZ B...

Page 85: ... 8 mm Horizontal start position from the left edge 14 8 mm 9 8 mm 12 6 mm WNI4915 emulation DIN IBM1 IBM2 Bit density 210 bpi 5 210 bpi 5 210 bpi 5 Recording direction Left to Right Left to Right Left to Right Preamble 61 bits 61 bits 61 bits SOM Start sentinel D B B Recordable characters 0 9 A B C D E 0 9 A B D E 0 9 A B D E EOM End sentinel F C F LRC Parity even even even Postamble 64 bits 154 b...

Page 86: ...E 0 9 A E EOM End sentinel F F LRC Parity even even Postamble 64 bits 24 bits Maximum number of recordable characters 1 block 105 characters 35 characters Maximum number of recordable characters 2 block Number of separator Center of vertical position 14 0 mm 14 0 mm Horizontal start position from the left edge 14 8 mm 14 8 mm Character conversion table PR2 emulation and ESC P2 ESC MC mode Function...

Page 87: ... 3AH crt crt 1 1 0 1 0 B 3BH SOM 0 1 0 1 1 crt crt C 3CH EOM 1 1 1 0 0 crt D 3DH SOM 0 1 1 0 1 crt crt E 3EH crt crt 0 1 1 1 0 F 3FH EOM EOM 1 1 1 1 1 crt means character Function Recording codes Crt ASCII Line code ANSI ISO7811 VRC BIT4 BIT3 BIT2 BIT1 0 0 30H crt crt 1 0 0 0 0 1 1 31H crt crt 0 0 0 0 1 2 2 32H crt crt 0 0 0 1 0 3 3 33H crt crt 1 0 0 1 1 4 4 34H crt crt 0 0 1 0 0 PLQ 50 PLQ 50CS P...

Page 88: ...EOM 1 1 1 1 1 crt means character Function Recording codes Crt ASCII Line code IBM4746 HT 2751 CIZ VRC BIT4 BIT3 BIT2 BIT1 0 0 30H crt crt 1 0 0 0 0 1 1 31H crt crt 0 0 0 0 1 2 2 32H crt crt 0 0 0 1 0 3 3 33H crt crt 1 0 0 1 1 4 4 34H crt crt 0 0 1 0 0 5 5 35H crt crt 1 0 1 0 1 6 6 36H crt crt 1 0 1 1 0 7 7 37H crt crt 0 0 1 1 1 8 8 38H crt crt 0 1 0 0 0 9 9 39H crt crt 1 1 0 0 1 PLQ 50 PLQ 50CS P...

Page 89: ...BIT4 BIT3 BIT2 BIT1 0 0 30H crt crt crt 1 0 0 0 0 1 1 31H crt crt crt 0 0 0 0 1 2 2 32H crt crt crt 0 0 0 1 0 3 3 33H crt crt crt 1 0 0 1 1 4 4 34H crt crt crt 0 0 1 0 0 5 5 35H crt crt crt 1 0 1 0 1 6 6 36H crt crt crt 1 0 1 1 0 7 7 37H crt crt crt 0 0 1 1 1 8 8 38H crt crt crt 0 1 0 0 0 9 9 39H crt crt crt 1 1 0 0 1 A 3AH crt crt crt 1 1 0 1 0 PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s G...

Page 90: ... 0 0 30H crt crt 1 0 0 0 0 1 1 31H crt crt 0 0 0 0 1 2 2 32H crt crt 0 0 0 1 0 3 3 33H crt crt 1 0 0 1 1 4 4 34H crt crt 0 0 1 0 0 5 5 35H crt crt 1 0 1 0 1 6 6 36H crt crt 1 0 1 1 0 7 7 37H crt crt 0 0 1 1 1 8 8 38H crt crt 0 1 0 0 0 9 9 39H crt crt 1 1 0 0 1 A 3AH crt crt 1 1 0 1 0 B 3BH crt SOM 0 1 0 1 1 C 3CH SOM 1 1 1 0 0 crt D 3DH crt 0 1 1 0 1 E 3EH crt crt 0 1 1 1 0 PLQ 50 PLQ 50CS PLQ 50M...

Page 91: ...ns character Recording layout of magnetic stripe DIN ISO IBM3604 ANSI ISO7811 IBM4746 and ISO8484 1 block format 2 block format Direction of bit pattern PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Product Information 91 ...

Page 92: ...tion of bit pattern Scanner Specifications Scanning Models Only General Scanner Type Document Feed Scan Method Moving paper and fixed scan head Photoelectric device CIS PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide Product Information 92 ...

Page 93: ... life 2 hundred thousand scanning Scannable Area Note When scanning insert the paper with the left edge aligned with the left side of the slot You can scan paper up to 216 mm 8 5 inch wide The area to the right of the scanner edge guide cannot be scanned A Left edge of paper path B Right edge of paper path C 245 mm D Scannable area 219 38 mm PLQ 50 PLQ 50CS PLQ 50M PLQ 50CSM PLQ 50CSK User s Guide...

Page 94: ...power maximum 100mA for each port Standards and Approvals Warning ThisisaClassAproduct Inadomesticenvironmentthisproductmaycauseradiointerference in which case the user may be required to take adequate measures Theconnectionofanon shieldedprinterinterfacecabletothisprinterwillinvalidatetheEMC standards of this device You are cautioned that changes or modifications not expressly approved by Seiko E...

Page 95: ...y energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense For users in Europe The following models are CE marked and in compliance with all the a...

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