For users in Australia
EPSON Australia wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and resolve problems. The dealer should always be
the first call for advise on problems; they can often solve problems quickly and easily as well as give advise
on the next step to take.
Internet URL http://www.epson.com.au
Access the EPSON Australia World Wide Web pages. Worth taking your modem here for the occasional
surf! The site provides a download area for drivers, EPSON contact points, new product information and
technical support (e-mail).
EPSON Faxback Service
EPSON Faxback service will fax you the latest specifications for most EPSON products offered in Australia.
Phone (02) 9903 9075 and the system will guide you through a number of choices before faxing the infor-
mation to your fax machine.
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our clients have access to advise. Operators
on the Helpdesk can aid you in installing, configuring and operating your EPSON product. Our Pre-sales
Helpdesk staff can provide literature on new EPSON products and advise where the nearest dealer or ser-
vice agent is located. Many types of queries are answered here.
The Helpdesk numbers are:
Phone:
1300 361 054
Fax:
(02) 9903 9189
