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This chapter describes what you can do if you are having
problems printing. It is divided into these sections:

Using the error indicators. This section describes how to
use the control panel lights as error indicators so you can
diagnose and fix printer problems.

Printing a self test. This section explains how to run the
printer’s self test to determine whether the problem lies
with the printer or the computer.

Using hex dump mode. This section describes the printer’s
hex dump mode. Experienced users may want to use this
mode to pinpoint communication problems.

Problems and solutions. This section describes how to 
solve problems with the power supply, paper handling,
printer operation, and the quality of the printout.

Clearing a paper jam. This section shows you how to clear 
a paper jam.

Using bidirectional adjustment mode. This section explains
how to use the bidirectional adjustment feature to ensure
that vertical lines are properly aligned in your printout.

Use the information in this chapter to pinpoint the source of
your printer problem, and then try the recommended solutions.
If none of these solution fixes your problem, see Appendix C,
“Contacting Customer Support.”

L

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Chapter 7

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Troubleshooting

Summary of Contents for LQ 670 - B/W Dot-matrix Printer

Page 1: ......

Page 2: ...Norum _______ paper support parallel interface sprocket units A2 control panel right edge guide print head left edge guide paper thickness lever printer cover ribbon cartridge paper guide knob paper release lever A1 R Adonis Rev E A5 size Front inside cover 96 12 06 pass 0 ...

Page 3: ...g the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON and EPSON ESC P are registered trademarks a...

Page 4: ...ation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the...

Page 5: ...incklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product Name Dot Matrix Printer Type Name LQ 670 Model P960A Conforms to the following Directive s and Norm s Directive 73 23 EEC EN 60950 Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 April 1997 Y Ishii President of EPSON EUROPE B V R Adonis Rev E A5 size Front 97 04 ...

Page 6: ... equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere ...

Page 7: ...this printer the building installation must be protected by a 16 Amp circuit breaker Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden daß die Gebäudeinstallation mit einem 16 A Überstromschalter abgesichert ist ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The International EN...

Page 8: ...e following code Green and yellow Earth Blue Neutral Brown Live If you have to fit a plug As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug please proceed as follows The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or the Earth symbol G The blue wire must be connected ...

Page 9: ...Printer 1 9 Connecting the Printer to Your Computer 1 10 Chapter 2 Setting Up Your Software For Windows 95 Users 2 2 Installing the printer driver using plug and play 2 2 Installing the printer driver using My Computer 2 4 Using the printer driver 2 6 For Windows 3 1 Users 2 9 Installing the printer driver using Program Manager 2 9 Using the printer driver 2 10 For DOS Program Users 2 12 Installin...

Page 10: ...ing Labels 3 21 Using Envelopes 3 23 Using Postcards 3 24 Switching Between Continuous Paper and Single Sheets 3 25 Switching to single sheets 3 25 Switching to continuous paper 3 26 Using Micro Adjust 3 27 Adjusting the loading position 3 27 Adjusting the printing position 3 29 Adjusting the tear off position 3 31 Chapter 4 Using the Control Panel Basic Control Panel Functions 4 2 Lights 4 3 Butt...

Page 11: ...ce Cards 5 19 Installing an interface card 5 19 Using a serial interface card C82305 or C82306 5 21 Chapter 6 Maintenance and Transportation Replacing the Ribbon Cartridge 6 2 Cleaning the Printer 6 5 Transporting the Printer 6 6 Chapter 7 Troubleshooting Using the Error Indicators 7 3 Printing a Self Test 7 4 Using Hex Dump Mode 7 5 Problems and Solutions 7 6 Power supply 7 7 Paper handling 7 8 O...

Page 12: ... A 11 Parallel Interface Specifications A 12 Forward channel A 12 Reverse channel A 12 Optional Cut Sheet Feeder Specifications A 13 Appendix B Command Lists and Character Tables EPSON ESC P 2 Control Codes B 2 Barcode command B 3 IBM 2390 Plus Emulation Control Codes B 6 Character Tables in EPSON ESC P 2 Mode B 7 L Adonis Rev E A5 size Front 97 04 15 pass 0 x ...

Page 13: ...vice for latest drivers and utilities C 5 World Wide Web C 5 For Australian Users C 6 EPSON FAXBACK C 6 EPSON Bulletin Board System C 6 Internet URL http www epson com au C 6 Your dealer C 6 EPSON Helpdesk C 7 For Singapore Users C 7 For Hong Kong Users C 8 Internet home page C 8 Electronic bulletin board system C 8 Technical Support Hotline C 8 For Philippines Users C 9 Glossary Index R Adonis Re...

Page 14: ...L Adonis Rev E A5 size Front 97 04 15 pass 0 xii ...

Page 15: ... forms one original plus up to four copies labels envelopes and postcards High precision printouts even on multi part forms made possible by keeping the paper flat not rolled during printing Easy paper handling for both single sheets and continuous paper A convenient control panel that allows direct selection of fonts Eight barcode fonts and four scalable fonts as well as one draft and nine letter...

Page 16: ... plain paper without reloading The second bin cut sheet feeder allows you to feed an additional 50 sheets You can create a double bin cut sheet feeder by combining the high capacity and second bin feeders With the double bin feeder you can use two different paper types or sizes Roll Paper Holder 8310 Allows you to use your printer with 8 5 inch roll paper like that used with telex machines This op...

Page 17: ...he printer s default settings see Using the Default Setting Mode in this chapter Chapter 5 explains how to use optional accessories with your printer Chapter 6 provides maintenance information including transportation guidelines Chapter 7 contains troubleshooting information If the printer does not operate properly or the printed results are not what you expect see this chapter for a list of probl...

Page 18: ...ons w Warnings must be followed to avoid bodily injury c Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer L Adonis Rev E A5 size Introduction 96 12 19 pass 0 4 Introduction ...

Page 19: ...e Printer 1 2 Choosing a Place for the Printer 1 3 Assembling the Printer 1 5 Installing the knob 1 5 Installing the ribbon cartridge 1 6 Attaching the paper guide 1 9 Plugging in the Printer 1 9 Connecting the Printer to Your Computer 1 10 1 R Adonis Rev E A5 size Chapter 1 96 12 19 pass 0 Setting Up the Printer 1 1 ...

Page 20: ...nter Also the shape of the power cord plug varies depending on the country in which you bought your printer be sure the plug you have is the right one for your location You must remove all protective materials packed around and inside your printer before you set it up and turn on the power Follow the directions on the Notice Sheet packed with printer to remove these materials printer paper guide p...

Page 21: ...ter Follow the guidelines below when selecting a location for your printer Place the printer on a flat stable surface The printer will not operate properly if it is tilted or at an angle Place the printer where you can easily connect it to a network interface cable if necessary Leave adequate room around the printer for easy operation and maintenance Avoid using or storing the printer in places su...

Page 22: ...etic interference such as loudspeakers or the base units of cordless telephones Use a grounded power outlet do not use an adapter plug Make sure the paper path is clear and unobstructed before you print on continuous paper See Chapter 3 for details If you plan to use a printer stand follow these guidelines Use a stand that supports at least 18 kg 39 6 lb Never use a stand that tilts the printer Th...

Page 23: ...g the knob Insert the knob into the hole on the side of the printer and rotate it slowly until it slips onto the shaft Then firmly push in the knob knob A51 1 R Adonis Rev E A5 size Chapter 1 96 12 19 pass 0 Setting Up the Printer 1 5 ...

Page 24: ...ackaging and then follow these steps 1 Open the printer cover by gently lifting up the notch on its left side w Warning Never move the print head while the printer is turned on this can damage the printer Also if you just used the printer the print head may be hot Let it cool for a few minutes before touching it A4 54 L Adonis Rev E A5 size Chapter 1 96 12 19 pass 0 1 6 Setting Up the Printer ...

Page 25: ...tion where the front metal plate is indented as shown below 3 Turn the ribbon tightening knob in the direction of the arrow to take up any slack in the ribbon A5 A6 1 R Adonis Rev E A5 size Chapter 1 96 12 19 pass 0 Setting Up the Printer 1 7 ...

Page 26: ...snap the cartridge into place so that the tabs on both sides of the cartridge fit into the notches in the cartridge holder 5 Turn the ribbon tightening knob again to remove any slack in the ribbon and to make sure the ribbon moves freely 6 Close the printer cover A52 A53 L Adonis Rev E A5 size Chapter 1 96 12 19 pass 0 1 8 Setting Up the Printer ...

Page 27: ... its voltage matches that of your electrical outlet Also make sure the plug on your printer s power cord matches your electrical outlet c Caution It is not possible to change the printer s voltage If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 3 If the power cord is not attached to the printer plug the appropriate end into...

Page 28: ... printer If your computer requires a different type of printer interface you should be able to use one of the optional interfaces described on page 5 19 Follow the steps below to connect the printer to your computer using the built in parallel interface 1 Make sure both the printer and computer are turned off 2 Plug the cable connector securely into the printer s interface connector A10 L Adonis R...

Page 29: ...nd connector as shown below 5 Plug the other end of the cable into the computer If the cable has a ground wire at the computer end attach it to the ground connector at the back of the computer Now see Chapter 2 for instructions on installing and using the printer driver A11 A12 1 R Adonis Rev E A5 size Chapter 1 96 12 19 pass 0 Setting Up the Printer 1 11 ...

Page 30: ...L Adonis Rev E A5 size Chapter 1 96 12 19 pass 0 1 12 Setting Up the Printer ...

Page 31: ...lling the printer driver using My Computer 2 4 Using the printer driver 2 6 For Windows 3 1 Users 2 9 Installing the printer driver using Program Manager 2 9 Using the printer driver 2 10 For DOS Program Users 2 12 Installing a printer driver for DOS applications 2 12 Using the EPSON Remote printer utility 2 14 2 R Adonis Rev E A5 size Chapter 2 96 12 19 pass 0 Setting Up Your Software 2 1 ...

Page 32: ... printer utility it is best to make a backup copy of the EPSON printer driver disk For Windows 95 Users You can install the printer driver using the Windows 95 plug and play feature or the My Computer icon as described below Note You can install the printer driver using plug and play only if your computer has an IEEE 1284 compatible bidirectional parallel port See your computer documentation for m...

Page 33: ...lect the Do not install a driver radio button and then click OK This screen does not appear again 6 Click OK You see the Install From Disk screen 7 Insert the printer driver disk in a disk drive 8 If you inserted the disk in drive A click OK Otherwise change the drive letter in the Copy manufacturer s files from box and click OK 9 You can type a unique name for the printer in the Printer name box ...

Page 34: ...below to install it 1 Make sure Windows 95 is running 2 Double click the My Computer icon 3 Click Printers 4 Double click the Add Printer icon You see the Add Printer Wizard screen 5 Click the Next button 6 Select the local or network printer setting then click Next fig2 L Adonis Rev E A5 size Chapter 2 96 12 19 pass 0 2 4 Setting Up Your Software ...

Page 35: ... the disk in drive A click OK Otherwise change the drive letter in the Copy manufacturer s files from box and click OK 10 Select EPSON LQ 670 ESC P 2 and click the Next button 11 Choose the port you want to use with your printer LPT1 is the default and click the Next button The following screen appears fig4 fig5 2 R Adonis Rev E A5 size Chapter 2 96 12 19 pass 0 Setting Up Your Software 2 5 ...

Page 36: ...on to the Printers folder using the printer model name or the name you selected Using the printer driver Before you start printing you should make sure that the printer driver settings match your document requirements While many Windows applications override the printer settings made with the driver some do not See this section for instructions on how to access the printer driver check the printer...

Page 37: ...nter Setup Properties or Options depending on the options available in your application You may need to choose a combination of these options The Paper and Graphics menus contain the printer driver settings Click the tabs at the top of the menus to open them Accessing the printer driver from the Start menu When you access the printer driver from the Windows 95 Start menu the settings you make appl...

Page 38: ...t click Custom and enter the paper size in the dialog box that appears Orientation Select Portrait or Landscape Paper source Click the paper source you want to use Graphics menu Resolution Click the printing resolution you want Dithering You can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want The display to t...

Page 39: ...he File menu The following dialog box appears 4 Type A SETUP or B SETUP and click OK The EPSON Printer Driver Setup dialog box appears 5 Select your printer and click OK The installation program begins copying the printer driver files After a few moments the installation program creates the EPSON program group in Windows 6 When the installation is complete click OK to exit the installation program...

Page 40: ...elow is typical for many Windows applications but the way you access your printer driver may differ depending on your application See your application manual for details To access the printer driver settings select Print Setup or Print from the File menu of your application software If you choose Print Setup you see your application s Print Setup dialog box where you can make settings for paper si...

Page 41: ...ind of document you want to print and change settings as needed When you are finished making changes click OK to apply the settings or click Cancel to cancel your changes If you accessed the printer driver from your application some of the settings below may appear in your application s Page Setup dialog box If you accessed the driver from the Control Panel these settings appear in the printer dri...

Page 42: ...to Coarse which is the default setting or select another dithering pattern depending on the kind of printout you want Intensity Control Move the slider to make your printout lighter or darker Once you ve checked your printer driver settings you are ready to print If you have any trouble while printing see Chapter 7 Troubleshooting for solutions For DOS Program Users Installing a printer driver for...

Page 43: ...70 1070 570 1070 DLQ 3000 DLQ 2000 LQ 1060 LQ 1050 LQ 2550 LQ 2500 If none of these printers is listed choose the first one available from the following LQ EX FX LX RX MX EPSON printer Standard printer Draft printer Note If your application does not list a suitable alternative contact the software manufacturer to see if an update is available 2 R Adonis Rev E A5 size Chapter 2 96 12 19 pass 0 Sett...

Page 44: ...OS prompt type A SETUP or B SETUP and press Enter 3 At the next screen select your printer and press Enter The default directory C EPUTIL appears 4 Press Enter The printer utility is copied into the EPUTIL directory on drive C Accessing the printer utility When you want to access the EPSON Remote utility follow these steps 1 Change the current directory to drive C 2 Type PRNSET and press Enter Fol...

Page 45: ...upply 3 10 Loading continuous paper with the tractor 3 11 Using the tear off function 3 16 Removing continuous paper 3 20 Using Multi part Forms 3 20 Using Labels 3 21 Using Envelopes 3 23 Using Postcards 3 24 Switching Between Continuous Paper and Single Sheets 3 25 Switching to single sheets 3 25 Switching to continuous paper 3 26 Using Micro Adjust 3 27 Adjusting the loading position 3 27 Adjus...

Page 46: ...er Feeding Method Your printer can accommodate a variety of paper types through four paper feeding methods paper guide tractor optional cut sheet feeder or optional roll paper holder The paper feeding method you select depends on the type of paper you want to use For all four paper feeding methods the printer prints on the paper and then ejects it as shown below Note When using any type of paper m...

Page 47: ...er holder Paper type Single sheets N N Continuous paper N Single sheet multi part forms N N bin 1 only Continuous multi part forms N Labels N Envelopes N N bin 1 only Postcards N N bin 1 only Roll paper N N You can use this paper type with this paper feeding method You cannot use this paper type with this paper feeding method You can use only single sheet multi part forms that are glued at the top...

Page 48: ...g and for single sheet feeding as explained below Single sheet feeding position for loading single sheets including envelopes and postcards from the paper guide the optional cut sheet feeder or the optional roll paper holder Tractor feeding position for loading continuous paper from the tractor A13 2 2 2 3 L Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 3 4 Paper Handling ...

Page 49: ...aper thickness lever to match the thickness of your paper When you print on ordinary single sheet or continuous paper set the lever to the 0 position on the scale as shown below 0 2 4 6 A37 3 R Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 Paper Handling 3 5 ...

Page 50: ...envelopes select position 4 5 or 6 c Caution Always set the paper thickness lever back to the 0 position before you print on ordinary paper again Using Single Sheets Your printer can print on single sheets of paper from 92 to 297 mm 3 6 to 11 7 inches wide See Appendix A for detailed single sheet paper specifications You can load one sheet of paper at a time into the paper guide at the front of th...

Page 51: ... push down the sprocket lock levers to lock the sprocket units in place 2 Set the paper release lever to the single sheet position as shown below Also make sure the paper thickness lever is set to 0 if you are using ordinary single sheet paper 3 Press the Operate button to turn on the printer A14 A15 3 R Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 Paper Handling 3 7 ...

Page 52: ...onds the printer automatically advances the paper to the loading position The printer is ready to accept data from your computer and print Note If the platen rotates but the printer does not load the paper completely remove the paper and then insert it all the way into the printer again If you need to adjust the position of the paper after it is loaded see Adjusting the loading position on page 3 ...

Page 53: ...he printed sheet press the Load Eject button c Caution Use the knob on the right side of the printer only to clear paper jams when the printer is off Otherwise you may damage the printer or cause it to lose the top of form position Using Continuous Paper Your printer can print on continuous paper from 101 to 304 8 mm 4 0 to 12 0 inches wide You can load continuous paper from the built in tractor u...

Page 54: ...er supply When you load continuous paper make sure you align your paper supply with the tractor so the paper feeds smoothly into the printer as shown below A18 A19 L Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 3 10 Paper Handling ...

Page 55: ...the paper release lever to the tractor position as shown below Also make sure the paper thickness lever is set to 0 if you are using ordinary continuous paper 2 Slide the edge guides as far apart as they go A20 A21 3 R Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 Paper Handling 3 11 ...

Page 56: ...eft of the 0 on the scale and the arrow mark on the printer Then push down the lock lever to lock the sprocket in place Note Printing starts at the arrow mark on the printer and the 0 mark on the scale The unprintable area is to the left of the arrow mark and the 0 A22 scale arrow mark A23 L Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 3 12 Paper Handling ...

Page 57: ...t sprocket unit to roughly match the width of your paper but do not lock it 6 Slide the paper support midway between the two sprocket units A24 A25 3 R Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 Paper Handling 3 13 ...

Page 58: ...the sprocket pins on both sides Be sure to load your paper printable side up c Caution Make sure the first sheet of your continuous paper has a clean straight edge so that it can feed smoothly into the printer A26 A27 L Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 3 14 Paper Handling ...

Page 59: ...perforation aligns with the arrow mark on the printer Then lock the sprocket in place 10 Slide the right sprocket unit to remove any slack in the paper Then push down the sprocket lock lever to lock the sprocket in place A28 A29 3 R Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 Paper Handling 3 15 ...

Page 60: ...r paper jams when the printer is off Otherwise you may damage the printer or cause it to lose the top of form position Using the tear off function After you have finished printing you can use the tear off function to advance continuous paper on the tractor to the tear off edge of the printer You can then easily tear off printed sheets When you resume printing the printer automatically feeds paper ...

Page 61: ...backing and jam the printer Using the Tear Off Bin button When using the tractor you can use the Tear Off Bin button to advance continuous paper to the tear off position by following the steps below 1 Make sure printing has finished Then press the Tear Off Bin button until the two lights on the control panel start flashing The printer advances the paper to the tear off edge tear off edge A35 n 3 R...

Page 62: ...the paper back to the top of form position by pressing the Tear Off Bin button Using auto tear off mode When you turn on the auto tear off function in the printer s default setting mode or the EPSON Remote utility the printer advances continuous paper to the tear off position when you finish printing The printer advances paper to the tear off position only when it receives a full page of data or a...

Page 63: ...e printer advances the perforation of the final printed page to the tear off position 2 Tear off all printed pages If the perforation is not aligned with the tear off edge you can adjust the tear off position using the micro adjust feature See Adjusting the tear off position later in this chapter 3 When you resume printing the printer automatically feeds the paper back to the top of form position ...

Page 64: ...ons 2 Tear off the printed pages 3 Press the Load Eject button to feed the continuous paper backward out of the printer and into the standby position 4 To completely remove continuous paper from the printer open the sprocket covers Remove the paper from the tractor unit and then close the sprocket covers Using Multi part Forms Your printer can print on both single sheet and continuous multi part f...

Page 65: ...ge the print head For information about the printable area see the paper specifications in Appendix A Load single sheet multi part forms glued at the side of the form only from the paper guide not from the optional cut sheet feeder Using Labels When selecting labels for printing always choose labels mounted on continuous backing sheets with sprocket holes for use with a tractor Do not use labels o...

Page 66: ...ing conditions Do not leave labels loaded in the printer between print jobs they tend to curl and may come off their backing and jam the printer when you resume printing Never feed labels backward with the Load Eject or Tear Off Bin buttons Labels can easily peel off their backing and jam the printer To remove labels from the paper path after you finish printing first tear off the labels at a poin...

Page 67: ... described in the table on page 3 6 Load envelopes face up long edge first Make sure that the right edge guide is aligned with the arrow on the paper guide and position the left edge guide to match the width of your envelope c Caution When printing on envelopes make sure that your software settings keep the printing entirely within the printable area Printing on the edge of an envelope can damage ...

Page 68: ...Load postcards printable side up Make sure that the right edge guide is aligned with the arrow on the paper guide and position the left edge guide to match the width of your postcard c Caution Card mode is available only when the paper thickness lever is set to 2 or higher on the scale When printing on postcards make sure that your software settings keep the printing entirely within the printable ...

Page 69: ...fault setting mode or the EPSON Remote utility the printer advances the paper perforation to the tear off position automatically 2 Tear off the printed pages c Caution Always tear off paper before feeding it backwards feeding too many sheets backwards can cause a paper jam Never feed labels backward with the Load Eject or Tear Off Bin buttons Labels can easily peel off their backing and jam the pr...

Page 70: ...ing to continuous paper To switch from single sheets to continuous paper follow the steps below 1 If necessary press the Load Eject button to eject the last printed single sheet 2 Make sure continuous paper is loaded in the printer as described under Loading continuous paper with the tractor on page 3 11 A32 L Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 3 26 Paper Handling ...

Page 71: ...nting and tear off positions Adjusting the loading position The loading position is the position of the paper after the printer loads it automatically If your printing appears too high or low on the page you can change the loading position with the micro adjust feature as follows Note Top margin settings made in some application software override adjustments you make to the loading position with t...

Page 72: ... mode 4 Press the LF FF D button to move the loading position down on the page or press the Load Eject U button to move the loading position up on the page Note q The printer has a minimum and a maximum loading position If you try to adjust the loading position beyond these limits the printer beeps and stops moving the paper q When the paper reaches the factory set loading position the printer bee...

Page 73: ... it even if you turn off the printer Adjusting the printing position The printing position is the position on the page where the print head actually prints during a print job You can change the current vertical printing position temporarily by using the micro adjust feature as described in the steps below Note Your printing position setting is in effect only until the next time you load paper or t...

Page 74: ...y open the printer cover to check the printing position and press the LF FF D button to feed paper forward or the Load Eject U button to feed paper backward 4 When your paper is positioned correctly press the Pause button to turn off micro adjust mode and resume printing A34 L Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 3 30 Paper Handling ...

Page 75: ...ff position as follows 1 Make sure both Tear Off Bin lights are flashing the paper is at the current tear off position You may need to press the Tear Off Bin button 2 Hold down the Pause button for about three seconds The Pause light begins flashing and the printer enters the micro adjust mode A35 2 3 R Adonis Rev E A5 size Chapter 3 97 04 07 pass 0 Paper Handling 3 31 ...

Page 76: ...ar off position beyond these limits the printer beeps and stops moving the paper 4 Tear off the printed pages 5 Press the Pause button to turn off micro adjust mode When you resume printing the printer automatically feeds the paper back to the top of form position and begins printing Your tear off position setting remains in effect until you change it even if you turn off the printer A36 L Adonis ...

Page 77: ...____ Basic Control Panel Functions 4 2 Lights 4 3 Buttons 4 4 Advanced Control Panel Functions 4 7 Using the Default Setting Mode 4 9 Default setting mode options 4 9 Changing the default settings 4 14 Using Quiet Mode 4 16 4 R Adonis Rev E A5 size Chapter 4 97 04 07 pass 0 Using the Control Panel 4 1 ...

Page 78: ...uch as making changes to default settings or activating the printer s quiet mode Basic Control Panel Functions The indicator lights on the control panel let you monitor the current status of the printer and the buttons let you control many printer operations con pane L Adonis Rev E A5 size Chapter 4 97 04 07 pass 0 4 2 Using the Control Panel ...

Page 79: ... selected font as follows o o n Draft o n o Roman o n n Sans Serif n o o Courier n o n Prestige n n o Script n n n Others n On o Off This light pattern means that a font other than those indicated on the control panel has been selected using the default setting mode or the EPSON Remote utility The fonts available in the default setting mode or EPSON Remote are OCR B Orator Orator S Script C Roman ...

Page 80: ...ess this button to temporarily stop printing and press it again to resume printing To turn on the micro adjust mode stop printing and hold down this button for at least 3 seconds Press it again to turn off the micro adjust mode See Using Micro Adjust in Chapter 3 for details Load Eject Press this button to advance single sheet or continuous paper to the loading position The printer normally loads ...

Page 81: ...his button to select one of the following fonts Draft Roman Sans Serif Courier Prestige Script or Others Others means a font other than those indicated on the control panel has been selected using the default setting mode or the EPSON Remote utility Printing with the Draft font requires fewer dots per character which significantly increases the printing speed However printing with this font also r...

Page 82: ...the EPSON Remote utility Note The typestyle samples on the control panel are meant as guides only printed results may differ slightly Condensed Press this button to print condensed characters Press it again to return to printing normal characters Tear Off Bin Press this button to move continuous paper to the tear off position Press it again to move the next page to the top of form position L Adoni...

Page 83: ...ng whenever you can Advanced Control Panel Functions Besides giving you control of the basic operation of the printer the control panel allows you to enter the printer s default setting and quiet modes and to access several features helpful when troubleshooting To use the functions below in italics turn on the printer while pressing the corresponding control panel button s Letter quality self test...

Page 84: ...source of some printing problems See Using Hex Dump Mode in Chapter 7 for details Default setting Font Turns on the default setting mode which allows you to change the printer s default settings For more information see Using the Default Setting Mode later in this chapter Quiet mode Font Condensed Turns on the printer s quiet mode which lowers the noise level during printing For more information s...

Page 85: ...later in this chapter Default setting mode options This section describes the options and settings available in the default setting mode Use the table below for quick reference when changing default settings The options are explained in more detail after the table Option Settings Page length for tractor 3 3 5 4 5 5 6 7 8 8 5 11 70 6 12 14 17 inches Skip over perforation On Off Auto tear off On Off...

Page 86: ...f Input buffer On Off Buzzer On Off Auto CR IBM 2390 Plus On Off AGM IBM 2390 Plus On Off Font OCR B Orator Orator S Script C Roman T Sans Serif H Fonts selected in the default setting mode correspond to Others on the control panel The following additional fonts are available only by pressing the Font button on the control panel Draft Roman Sans Serif Courier Prestige and Script These settings are...

Page 87: ...ar off the printed page s When the printer receives data again it automatically moves the paper back to the top of form position and starts printing so you can use all of the next page When auto tear off is turned off you need to move the perforation to the tear off position manually by pressing the Tear Off Bin button See Using the tear off function in Chapter 3 for more information Auto line fee...

Page 88: ...receiving data and switches to that interface until the end of the print job when no data is received from the selected interface for the amount of time specified You can specify either 10 seconds or 30 seconds Software If you select ESC P 2 the printer operates in the EPSON ESC P 2 mode If you select IBM the printer emulates an IBM printer Character table Your printer has 11 standard character ta...

Page 89: ... while the printer prints When the buffer is off the buffer cannot store data so the computer must wait for the printer to print each character before sending the next character Buzzer beep The printer beeps when an error occurs See Chapter 7 Troubleshooting for more information If you do not want the printer to beep turn off this feature Auto CR carriage return When auto carriage return is on eac...

Page 90: ...in the default setting mode Changing the default settings Follow the steps below to enter the default setting mode and change the printer s default settings Note To print the language selection sheet and the default setting mode instruction sheets you need four sheets of A4 or letter size single sheet paper or 11 inch or longer continuous paper See Chapter 3 Paper Handling for instructions on load...

Page 91: ...ruction sheets indicate the printer s current settings 4 Press the Font button until the Font lights indicate the option you want to change as described on the default setting mode instruction sheets 5 Press the Tear Off Bin button until the Condensed and Tear Off Bin lights indicate the setting you want as described on the instruction sheets 6 Repeat steps 4 and 5 to make any other settings you w...

Page 92: ...et mode reduces the printing speed To turn on quiet mode hold down the Font and Condensed buttons and press the Operate button to turn on the printer To turn off quiet mode press the Operate button to turn off the printer L Adonis Rev E A5 size Chapter 4 97 04 07 pass 0 4 16 Using the Control Panel ...

Page 93: ... feeder 5 6 Switching between the tractor and the cut sheet feeder 5 13 Loading paper manually from the sheet guide 5 14 Roll Paper Holder 5 15 Installing the roll paper holder 5 15 Loading a roll of paper 5 17 Interface Cards 5 19 Installing an interface card 5 19 Using a serial interface card C82305 or C82306 5 21 5 R Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 Using Printer Options 5 1 ...

Page 94: ...ty cut sheet feeder by itself or you can assemble and install a double bin cut sheet feeder by combining the high capacity and second bin feeders When the double bin cut sheet feeder is installed the high capacity cut sheet feeder is used as bin 1 and the second bin feeder is used as bin 2 Note The second bin feeder can be used only in combination with the high capacity feeder Before you install a...

Page 95: ...t sheet feeder you need to attach both the cut sheet feeder and the sheet guide Follow the steps below Note You install both the high capacity cut sheet feeder and the double bin cut sheet feeder the same way as described below Before you install the double bin cut sheet feeder however assemble it as described in the cut sheet feeder manual 1 Make sure the printer is turned off 2 Close the sprocke...

Page 96: ... the feeder over the mounting posts on the printer Lower the cut sheet feeder until it rests on the printer 5 Remove the paper guide from the front of the printer Then slide the sheet guide for the cut sheet feeder all the way onto the mounting pegs 6 Slide both the right and left edge guides as far to the sides as possible A55new L Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 5 4 Using Printer ...

Page 97: ...ong paper open the extension flap at the center of the sheet guide by lifting up its left side 9 Press the Operate button to turn on the printer You are now ready to load paper with your cut sheet feeder as described in the next section To remove the cut sheet feeder reverse the steps above A56 A57 5 R Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 Using Printer Options 5 5 ...

Page 98: ...d paper in the high capacity and second bin cut sheet feeders Note Load single sheet multi part forms envelopes and postcards only in the high capacity cut sheet feeder bin 1 of the double bin cut sheet feeder For single sheet multi part forms use only the type that are glued at the top of the forms To avoid paper jams do not allow the printer to stack more than 40 printed sheets on the sheet guid...

Page 99: ...sheet feeder bin 1 of the double bin feeder as follows 1 Pull both paper set levers forward until the paper guides retract to allow paper loading 2 Release the paper guide lock levers by pulling them forward A59 A60 5 R Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 Using Printer Options 5 7 ...

Page 100: ...t feeder and push back the lever to lock the paper guide in place Next slide the left paper guide to roughly match the width of your paper 4 Slide the center support midway between the paper guides guide mark A61 A62 L Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 5 8 Using Printer Options ...

Page 101: ...ight paper guide and adjust the position of the left paper guide so that it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely Then lock the left guide in place Note Load paper with the printable side up If you are using pre printed forms load the forms top down A63 5 R Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 Using Printer Options 5 9 ...

Page 102: ...cribed on page 3 6 9 In your printer driver software select your paper size from the Paper Size list and select Sheet Feeder Bin 1 from the Paper Source list If you are printing from a DOS application select the bin number using the Tear Off Bin button on the control panel The cut sheet feeder loads paper when you send data to the printer You can also load paper by pressing the Load Eject button A...

Page 103: ...second bin cut sheet feeder without the high capacity cut sheet feeder although the illustrations here show only the second bin feeder 1 Pull both paper set levers forward and slide the right paper guide to the guide mark and the left paper guide all the way to the left guide mark A65A N 5 R Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 Using Printer Options 5 11 ...

Page 104: ...so set the paper thickness lever to the correct position for the paper loaded in the cut sheet feeder as described on page 3 6 4 In your printer driver software select your paper size from the Paper Size list and select Sheet Feeder Bin 2 from the Paper Source list If you are printing from a DOS application select the bin number using the Tear Off Bin button on the control panel The cut sheet feed...

Page 105: ... and push the sheet guide extension all the way in Switching to single sheets To switch back to single sheets loaded from the cut sheet feeder follow these steps 1 If any continuous paper remains in the printer press the Tear Off Bin button to advance the paper to the tear off position 2 Tear off the printed pages 3 Press the Load Eject button The printer feeds the paper backward to the standby po...

Page 106: ... aligned with the guide mark on the sheet guide 5 While adjusting the left edge guide to match the width of your paper insert a sheet of paper between the edge guides until it meets resistance Be sure to load your paper printable side up After a few seconds the printer automatically advances the paper to the loading position The printer is ready to accept data from your computer and print After pr...

Page 107: ... roll paper holder To install the roll paper holder follow the steps below 1 Turn off the printer and make sure the paper release lever is at the single sheet position 2 Facing the back of the printer slide both sprocket units and the right edge guide all the way to the right and slide the left edge guide all the way to the left A42 5 R Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 Using Printer ...

Page 108: ...he two positioning pegs on the bottom of the printer Gently lower the printer so the positioning pegs slide into the holes c Caution Take care not to drop the roll paper holder when lifting the printer Only the printer s weight holds it in place A43 L Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 5 16 Using Printer Options ...

Page 109: ...er holder shaft through the center of the paper roll 2 Set the shaft and paper roll onto the roll paper holder Load the roll so the paper feeds from the top of the roll and the edge of the roll paper passes under the tension lever Then press the Operate button to turn on the printer 4 7 A44 5 R Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 Using Printer Options 5 17 ...

Page 110: ... of the paper up over the paper path guide and insert it into the printer until you feel resistance The printer loads the roll paper automatically A45 L Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 5 18 Using Printer Options ...

Page 111: ... IEEE 488 interface C82314 Coax interface C82315 Twinax interface C82345 IEEE 1284 parallel interface C82346 Multi Protocol Ethernet interface The asterisk is a substitute for the last digit which varies by country If you are not sure whether you need an optional interface or would like to know more about interfaces contact your dealer Installing an interface card Follow the steps below to install...

Page 112: ...the card to make sure the connector at the back of the card is fully inserted into the printer s internal socket Then reinsert the screws and tighten them Note Store the shield plate in a safe place you will need to reattach it if you remove the interface card To remove the interface card reverse the steps above A46 A47 L Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 5 20 Using Printer Options ...

Page 113: ...aud rate see the bit rate selection table in your interface card manual Handshake timing When the unused area for data in the input buffer drops to 256 bytes the printer outputs an X OFF code or sets the DTR flag to 1 MARK to indicate that it cannot receive data When the unused area increases to 512 bytes the printer outputs an X ON code or sets the DTR flag to 0 SPACE to indicate that it is ready...

Page 114: ...L Adonis Rev E A5 size Chapter 5 97 04 07 pass 0 5 22 Using Printer Options ...

Page 115: ...ign off Yano _______ Kimura _______ Grady _______ Norum _______ Replacing the Ribbon Cartridge 6 2 Cleaning the Printer 6 5 Transporting the Printer 6 6 Maintenance 6 R Adonis Rev E A5 size Chapter 6 97 04 15 pass 0 Maintenance and Transportation 6 1 ...

Page 116: ...uality ensures the proper operation and long life of the print head and other printer parts Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties To replace the ribbon cartridge follow these steps 1 Press the Operate button to turn off the printer and then open the printer cover w Warning If the printer has been used recently the print head may...

Page 117: ... the print head to the correct position Note The print head moves to the ribbon installation position automatically if the printer is on and no data is sent to the printer for several seconds 3 Squeeze the tabs on each side of the cartridge and pull the cartridge out of the printer A49 A50 Maintenance 6 R Adonis Rev E A5 size Chapter 6 97 04 15 pass 0 Maintenance and Transportation 6 3 ...

Page 118: ...old the ribbon cartridge with the exposed ribbon down and the ribbon tightening knob facing you and guide the ribbon under the print head Then snap the cartridge into place so that the tabs on both sides of the cartridge fit into the notches in the cartridge holder A6 A7 L Adonis Rev E A5 size Chapter 6 97 04 15 pass 0 6 4 Maintenance and Transportation ...

Page 119: ...emove any paper as well as the paper guide If an optional cut sheet feeder is installed remove it 2 Use a soft brush to carefully brush away all dust and dirt from the outer case 3 If the outer case and the paper guide are still dirty or dusty clean them with a soft clean cloth dampened with mild detergent dissolved in water Keep the printer cover closed to prevent water from getting inside the pr...

Page 120: ...rials 1 Turn off the printer and remove any paper loaded in the printer 2 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer If an optional cut sheet feeder is installed remove it w Warning If the printer has been used recently the print head may be hot Let it cool before attempting to remove the ribbon cartridge 3 Remove the paper guide Remove th...

Page 121: ...or Indicators 7 3 Printing a Self Test 7 4 Using Hex Dump Mode 7 5 Problems and Solutions 7 6 Power supply 7 7 Paper handling 7 8 Operation 7 16 Printout 7 18 Clearing a Paper Jam 7 24 Using Bidirectional Adjustment Mode 7 24 7 Troubleshooting R Adonis Rev E A5 size Chapter 7 97 04 07 pass 0 Troubleshooting 7 1 ...

Page 122: ...s mode to pinpoint communication problems Problems and solutions This section describes how to solve problems with the power supply paper handling printer operation and the quality of the printout Clearing a paper jam This section shows you how to clear a paper jam Using bidirectional adjustment mode This section explains how to use the bidirectional adjustment feature to ensure that vertical line...

Page 123: ...The paper release lever is set to the wrong position Set the paper release lever to the position that matches the paper loaded in the printer f Paper Out n Pause Single sheet paper is not fully ejected Remove the paper by hand the Paper Out light goes off Paper is jammed in the printer To clear the paper jam see Clearing a Paper Jam on page 7 24 f Pause The print head is overheated Wait a few minu...

Page 124: ...oading and using continuous paper To perform a self test follow these steps 1 Make sure paper is loaded in the paper guide or on the tractor and the paper release lever is set to the correct position for your paper Then turn off the printer c Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 To run the test using t...

Page 125: ... the Load Eject button to eject the printed page before you turn off the printer Using Hex Dump Mode If you are an experienced user or a programmer you can print a hexadecimal dump to isolate communication problems between the printer and your software program In hex dump mode the printer prints all data it receives from the computer as hexadecimal values To print a hex dump follow the steps below...

Page 126: ...s control codes are represented by dots 4 To turn off hex dump mode press the PAUSE button eject the printed page s and then turn off the printer Problems and Solutions This section divides printer problems into four categories Power supply page 7 7 Paper handling page 7 8 Operation page 7 16 Printout page 7 18 See the section for the type of problem you have and look for the description of your p...

Page 127: ...come on The power cord is not properly plugged into the electrical outlet or if your power cord is not permanently attached to your printer the power cord is not properly plugged into the printer Press the Operate button to turn off the printer and make sure the power cord is firmly plugged into the electrical outlet and the printer if necessary Then press the Operate button to turn on the printer...

Page 128: ...does not rotate and the printer does not feed the paper Cause What to do The paper on the paper guide is positioned too far to the left or right for the paper sensor to detect it Move the paper a little to the left or right The platen rotates but the printer does not feed the paper Cause What to do The edge guides are pressed too tightly against the paper Reinsert the paper all the way into the pr...

Page 129: ... The paper is old or creased Use only new clean sheets of paper Note If paper is jammed in the paper path see Clearing a Paper Jam later in this chapter The printer does not fully eject the paper Cause What to do You may not be able to fully eject your paper using the LF FF button Use the Load Eject button to eject the paper Your paper may be too long Make sure the page length of your paper is wit...

Page 130: ...to the tractor position See Setting the paper release lever in Chapter 3 The paper has come off the tractor Reattach the paper to the tractor as described in Loading continuous paper with the tractor in Chapter 3 When you send data or press the Load Eject button the platen rotates but the printer does not feed the paper Cause What to do The paper release lever is set to the single sheet position M...

Page 131: ... paper are aligned with each other Also make sure the sprocket units are locked and their covers are closed The paper thickness lever is set incorrectly Set the paper thickness lever to match the thickness of your paper See Adjusting the paper thickness lever in Chapter 3 Your paper may be the wrong size or thickness for the printer Make sure that the paper size and thickness are within the specif...

Page 132: ...pter 4 or Using the EPSON Remote printer utility in Chapter 2 Your paper may be too heavy Make sure that the weight of your paper is within the specified range See the continuous paper specifications in Appendix A The printer prints on or too far away from the perforation of your continuous paper Cause What to do The tear off position is set incorrectly Adjust the tear off position using the LF FF...

Page 133: ...ton to feed the labels forward Your paper may be too long or too short Make sure the page length of your paper is within the specified range See the continuous paper specifications in Appendix A The paper size setting in your application or the printer driver may not match the size of the paper you are using Check the paper size setting in your application or the printer driver The printer s page ...

Page 134: ...Paper is jammed inside the printer Clear the paper jam as described on page 7 24 There are only a few sheets of paper left in the bin Add more paper You may have loaded the wrong type of paper in bin 2 of the double bin cut sheet feeder Use only the high capacity feeder bin 1 or the sheet guide for single sheet multi part forms only the type glued at the top of the forms envelopes and postcards Yo...

Page 135: ...r apart Position the paper guides to match the width of your paper The paper is old or creased Use only new clean sheets of paper You may not be using the right type of paper for the cut sheet feeder For example your paper may be too heavy or too light Make sure your paper meets the requirements of your printer and cut sheet feeder See the paper specifications and the optional cut sheet feeder spe...

Page 136: ...ation or the printer driver The printer does not load the paper you want when you switch between the cut sheet feeder and the tractor Cause What to do The paper release lever is set incorrectly Move the lever forward to load continuous paper or backward to load single sheets Operation The Pause light is off but the printer does not print Cause What to do The interface cable is not plugged in secur...

Page 137: ...ect position and load paper in the current paper source Press the Pause button to resume printing Paper on the paper guide is positioned too far to the left or right for the paper sensor to detect it Move the paper a little to the right or left When it is positioned properly the Paper Out and Pause lights go off The printer sounds like it is printing but nothing prints Cause What to do The ribbon ...

Page 138: ...e What to do The print head is overheated Wait a few minutes the printer resumes printing automatically once the print head cools Printout Part of the printout is missing or dots are missing in random positions Cause What to do The ribbon cartridge is not installed properly Reinstall the ribbon cartridge as described in Chapter 1 There is too much slack in the ribbon or the ribbon has come loose R...

Page 139: ... that you use the correct interface cable and that the communications protocol is correct See page 1 10 and your computer documentation If you installed the optional serial interface card also see page 5 19 The wrong character table is selected in your software Select the correct character table using your software the default setting mode or the EPSON Remote utility Note that the character table ...

Page 140: ...te utility or the control panel buttons Cause What to do Software settings override settings you make in the default setting mode EPSON Remote or with the control panel buttons Use your software to select the font Printing starts too high or too low on the page Cause What to do The paper size settings in your application software do not match the size of the paper loaded in the printer Change the ...

Page 141: ...ion software to make these settings Note If you want to eliminate the top margin and print at the very top of the page adjust the top margin in your Windows application little by little until text is printed at the very top of the page All the text is printed on the same line Cause What to do No line feed command is sent at the end of each line of text Turn on the auto line feed option in the defa...

Page 142: ...n software The length of the printing on the page does not match your paper length Cause What to do The paper size setting in your application or the printer driver may not match the size of the paper you are using Check the paper size setting in your application or the printer driver The printer s page length setting may not match the size of the paper you are using Check the Page length for trac...

Page 143: ...f your software does not have a lines per page setting try decreasing the top margin or increasing the bottom margin or both until you get the results you want Adjust the form length setting if your software has this option Vertical printed lines are not aligned Cause What to do Bidirectional printing which is the printer s standard printing mode may be out of alignment Use the printer s bidirecti...

Page 144: ...er cover and press the Operate button to turn on the printer Make sure the Paper Out light is not flashing and the Pause light is off c Caution Use the knob on the right side of the printer only to clear paper jams when the printer is off Otherwise you may damage the printer or change the top of form position Using Bidirectional Adjustment Mode If you notice that the vertical lines in your printou...

Page 145: ... 2 As described on the instruction sheet compare the alignment patterns and select the pattern with the best alignment To specify the pattern number you want press the LF FF button to decrease to the number or the Load Eject button to increase to the number until the Font lights correspond to the correct number as indicated at the bottom of the instruction sheet 3 Press the Font button to save you...

Page 146: ...L Adonis Rev E A5 size Chapter 7 97 04 07 pass 0 7 26 Troubleshooting ...

Page 147: ...tions A 2 Printing A 2 Paper A 4 Mechanical A 9 Electrical A 10 Environmental A 10 Safety approvals A 11 CE marking A 11 Parallel Interface Specifications A 12 Forward channel A 12 Reverse channel A 12 Optional Cut Sheet Feeder Specifications A 13 A R Adonis Rev E A5 size Appendix A 97 04 07 pass 0 Specifications A 1 ...

Page 148: ...t the printing speed Printing direction Bidirectional logic seeking for text and graphics printing Unidirectional text or graphics printing can be selected using software commands Line spacing 1 6 inch or programmable in 1 360 inch increments Paper feed speed Continuous 5 inches second Intermittent 60 ms line at 1 6 inch line spacing Printable columns Characters per inch Maximum printed characters...

Page 149: ...le sizes EPSON Roman 10 5 8 to 32 points in 2 point increments EPSON Sans Serif 10 5 8 to 32 points in 2 point increments EPSON Roman T 10 5 8 to 32 points in 2 point increments ESPON Sans Serif H 10 5 8 to 32 points in 2 point increments Barcode fonts EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET Character tables One italic and 10 graphics character tables There are 19 grap...

Page 150: ...to 420 mm 8 3 to 16 5 inches When loading from the high capacity cut sheet feeder bin 1 When loading from the second bin cut sheet feeder Thickness 0 065 to 0 14 mm 0 0025 to 0 0055 inches Weight 52 3 to 90 g m2 14 to 24 lb Quality Plain paper bond paper and recycled paper Single sheet multi part forms Width 91 to 297 mm 3 6 to 11 7 inches 100 to 297 mm 3 9 to 11 7 inches When loading from the hig...

Page 151: ...er 52 to 82 g m2 14 to 22 lb Part of multi part form 40 to 58 g m2 12 to 15 lb Quality Plain paper recycled paper and carbonless multi part forms with spot gluing or paper stapling on both sides Labels Note Use only labels mounted on continuous backing sheets Size Width 63 5 mm 2 5 inches minimum Height 23 8 mm 0 94 inches minimum Backing sheet Width 101 6 to 304 8 mm 4 0 to 12 0 inches Length pag...

Page 152: ...Quality Bond envelopes plain envelopes and airmail envelopes without glue on the flap Postcards Width 105 to 148 mm 4 13 to 5 83 inches Length 105 to 148 mm 4 13 to 5 83 inches Thickness 0 22 mm 0 0087 inches Weight 192 g m2 51 lb Quality Plain paper and recycled paper Roll paper Width 216 mm 8 5 inches Thickness 0 07 to 0 09 mm 0 0028 to 0 0035 inches Weight 52 to 82 g m2 14 to 22 lb L Adonis Rev...

Page 153: ...e 13 mm 0 51 inches The maximum printable width is 269 mm 10 6 inches A The minimum top and bottom margins are 0 mm 0 inches B The minimum left and right margins are 3 0 mm 0 12 inches The maximum printable width is 269 mm 10 6 inches printable area A A B B A 1 printable area printable area B B A A A 2test A R Adonis Rev E A5 size Appendix A 97 04 07 pass 0 Specifications A 7 ...

Page 154: ... sheet feeder the minimum top margin is 4 2 mm 0 17 inches B The minimum left and right margins are 3 0 mm 0 12 inches A B C C A 12 mm 0 47 inches or more B 1 2 mm 0 047 inches or more C 3 mm 0 12 inches or more C C A 3 A B A B printable area A 4n L Adonis Rev E A5 size Appendix A 97 04 07 pass 0 A 8 Specifications ...

Page 155: ...racter Total print amount 6 5 million lines except print head Print head life 200 million strokes wire Dimensions and weight with paper guide Height 256 mm 10 1 inches Width 469 mm 18 5 inches Depth 429 mm 16 9 inches Weight Approx 9 0 kg 19 8 lb A The minimum top and bottom margins are 0 mm 0 inches B The minimum left and right margins are 3 0 mm 0 12 inches printable area A A B B a 1test A R Ado...

Page 156: ...uency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 4 A maximum 1 1 A depending on the character type Power consumption Approx 30 W ISO IEC 10561 Letter pattern Environmental Temperature Operation without condensation 5 to 35 C 41 to 95 F 15 to 25 C 59 to 77 F For recycled paper envelopes postcards and labels Storage 30 to 60 C 22 to 140 F Humidity without condensation Op...

Page 157: ...ds EN 60950 VDE NEMKO EMI EN 55022 CISPR pub 22 class B AS NZS 3548 class B Acoustic noise Approx 55 dB A ISO 7779 pattern CE marking 230 V model Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 A R Adonis Rev E A5 size Appendix A 97 04 07 pass 0 Specifications A 11 ...

Page 158: ...on mode IEEE 1284 Nibble Mode Adaptable connector 57 30360 Amphenol or equivalent Synchronization Refer to the IEEE 1284 specification Handshaking Refer to the IEEE 1284 specification Signal level IEEE 1284 Level 1 device Data transmission timing Refer to the IEEE 1284 specification Extensibility request The printer responds to the extensibility request in the affirmative when the request is 00H o...

Page 159: ...s of 64 g m2 17 lb paper Other paper Up to 150 sheets of 82 g m2 22 lb paper Up to 185 sheets of 64 g m2 17 lb paper Single sheet multi part Up to 40 sheets of 47 g m2 12 5 lb paper forms Envelopes Up to 25 plain or bond envelopes Up to 30 airmail envelopes Postcards Up to 50 plain paper cards Note The total thickness of the paper stack can be up to 15 mm 0 59 inches If the weight of your paper di...

Page 160: ...e single sheets A3 size multi part single sheets 61g m2 16 lb or less single sheets Temperature 15 to 25 C 59 to 77 F Humidity 30 to 60 RH Dimensions and weight including the printer With only bin 1 installed Height 446 mm 17 6 inches Width 469 mm 18 5 inches Depth 660 mm 26 0 inches Weight 11 0 kg 24 3 lb With bin 1 and bin 2 installed Height 446 mm 17 6 inches Width 469 mm 18 5 inches Depth 733 ...

Page 161: ...__ Kimura _______ Grady _______ Norum _______ EPSON ESC P 2 Control Codes B 2 Barcode command B 3 IBM 2390 Plus Emulation Control Codes B 6 Character Tables in EPSON ESC P 2 Mode B 7 B R Adonis Rev E A5 size Appendix B 96 12 19 pass 0 Command Lists and Character Tables B 1 ...

Page 162: ...C C 0 ESC Q ESC l ESC c ESC N ESC O Print position motion ESC ESC ESC V ESC v ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC 4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC ESC q Spacing ESC Space ESC c ESC U Character handling ESC t ESC t ESC R ESC ESC ESC ESC 6 ESC 7 ESC Bit image ESC Graphics ESC G ESC Bar...

Page 163: ... B n1 n2 k m s v1 v2 c data n n1 256 n2 k Select barcode k 0 EAN 13 1 EAN 8 2 Interleaved 2 of 5 3 UPC A 4 UPC E 5 Code 39 6 Code 128 7 POSTNET m Module width 180 dpi m 2 2 dots 3 3 dots 4 4 dots 5 5 dots s Space adjustment value 3 s 3 1 360 inch units v1 v2 Bar length v1 v2 256 1 180 inch units The v1 and v2 values are ignored when POSTNET is selected The long bar length of POSTNET is always 0 12...

Page 164: ... The data number of each barcode type is constant The barcode is printed only if the following valid characters are set Barcode type Number of valid characters 1 HEX Number of valid characters 2 HEX EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET 0D 8 2 to FF 0C 0C or 8 1 to FF 2 to FF 6 or 0A or 0C 0C 7 2 to FF 0B 0B or 7 1 to FF 2 to FF 5 or 9 or 0B Number of valid character...

Page 165: ...d A barcode is not printed when part of the barcode extends beyond the right margin When barcode data and text data are mixed in a data sequence barcode and text are printed in the same place The start and stop characters of Code 39 are added to human readable characters The initial data of Code 128 Set A B or C is identified as the first data of Code 128 and must be hexadecimal 41 42 and 43 respe...

Page 166: ... CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ ESC Spacing BS SP ESC Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC Z ESC g ESC AGM Barcode ESC f ES...

Page 167: ... are the same as the PC437 table for hex codes 00 through 7F so only the PC437 and italic tables are shown completely The rest of the character tables show only the characters for hex codes 80 through FF The tables with an asterisk after the table name are available only in certain areas PC437 USA A 7 B R Adonis Rev E A5 size Appendix B 96 12 19 pass 0 Command Lists and Character Tables B 7 ...

Page 168: ...PC850 Multilingual PC860 Portuguese PC863 Canadian French PC865 Norwegian A 8 A 9 A 10 A 11 L Adonis Rev E A5 size Appendix B 96 12 19 pass 0 B 8 Command Lists and Character Tables ...

Page 169: ...PC861 Icelandic BRASCII Brazilian Portuguese Abicomp Brazilian Portuguese ISO Latin 1 A 12 A 13 A 14 A 15 B R Adonis Rev E A5 size Appendix B 96 12 19 pass 0 Command Lists and Character Tables B 9 ...

Page 170: ...Roman 8 PC437 Greek Greek PC869 Greek A 16 A 17 A 18 A 19 L Adonis Rev E A5 size Appendix B 96 12 19 pass 0 B 10 Command Lists and Character Tables ...

Page 171: ...ISO 8859 7 Latin Greek PC853 Turkish PC857 Turkish ISO Latin 1T Turkish A 20 A 21 A 22 A 23 B R Adonis Rev E A5 size Appendix B 96 12 19 pass 0 Command Lists and Character Tables B 11 ...

Page 172: ...PC855 Cyrillic PC866 Russian PC852 East Europe MAZOWIA Poland A 24 A 25 A 26 A 27 L Adonis Rev E A5 size Appendix B 96 12 19 pass 0 B 12 Command Lists and Character Tables ...

Page 173: ...Code MJK CSFR Bulgaria Bulgaria PC864 Arabic Estonia Estonia A 28 B R Adonis Rev E A5 size Appendix B 96 12 19 pass 0 Command Lists and Character Tables B 13 ...

Page 174: ...T 1283 1993 ISO 8859 2 PC866 LAT Latvian Italic No character is available for hex code 15 in the italic character table L Adonis Rev E A5 size Appendix B 96 12 19 pass 0 B 14 Command Lists and Character Tables ...

Page 175: ...he following international character sets by sending the ESC R command For example when you select Italic France the characters in the France row in the table below are used in the italic character table The following eight international character sets can be selected with the default setting mode or with the ESC R command A 29 A 30 A 31 B R Adonis Rev E A5 size Appendix B 96 12 19 pass 0 Command ...

Page 176: ...The following seven additional sets can be selected only with the ESC R command A 32 L Adonis Rev E A5 size Appendix B 96 12 19 pass 0 B 16 Command Lists and Character Tables ...

Page 177: ... EPtec Bulletin Board Service for latest drivers and utilities C 5 World Wide Web C 5 For Australian Users C 6 EPSON FAXBACK C 6 EPSON Bulletin Board System C 6 Internet URL http www epson com au C 6 Your dealer C 6 EPSON Helpdesk C 7 For Singapore Users C 7 For Hong Kong Users C 8 Internet home page C 8 Electronic bulletin board system C 8 Technical Support Hotline C 8 For Philippines Users C 9 C...

Page 178: ...r in the United States or Canada EPSON provides customer support and service through a network of authorized EPSON Customer Care Centers Dial 800 922 8911 for the nearest location or the following services Fax on Demand access to EPSON s technical information library Literature on current and new products The location of your nearest Authorized EPSON Reseller or Customer Care Center Technical info...

Page 179: ...Download Service You can call the EPSON Download Service BBS at 800 442 2007 Set your communications software to 8 data bits 1 stop bit no parity Modem speed can be up to 28 8 Kbps EPSON Fax on Demand Service You can access EPSON s technical information library by calling 800 442 2110 or 800 922 8911 and selecting the appropriate phone option You must provide a return fax number to use Fax on Dema...

Page 180: ...t info epson co uk They can provide the following information Information and literature on new EPSON products also available from Faxon EPSON Where to purchase genuine EPSON consumables accessories and options Customer Support Our Customer Support team can provide the following services Technical information on installing configuring and operating your EPSON products Arranging for faulty EPSON pr...

Page 181: ...s You can call the EPSON Bulletin Board Service on 01442 227479 No membership is required Make sure that your communications software is set to 8 data bits 1 stop bit no parity bit ANSI terminal mode emulation and a modem speed of up to 28 8 Kbps Downloading protocols supported include Xmodem Ymodem and Zmodem See the documentation that came with your communications software and modem for more inf...

Page 182: ...lletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Internet URL http www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board p...

Page 183: ... current charge rates are specified when you ring the chargeable support number You are asked to signify your acceptance before any charges are incurred The Helpdesk numbers are first 12 months 02 9903 9040 after 12 months 1 902 263 192 fax number 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve t...

Page 184: ...rsions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can log on to the following number for the BBS service BBS 852 2827 4244 Technical Support Hotline You can also contact our techn...

Page 185: ...after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 C R Adonis Rev E A5 size Appendix c 96 12 19 pass 0 Contacting Customer Support C 9 ...

Page 186: ...L Adonis Rev E A5 size Appendix c 96 12 19 pass 0 C 10 Contacting Customer Support ...

Page 187: ...le A collection of letters numbers and symbols that constitute the set of characters used in a particular language characters per inch cpi A measurement of the size of text characters condensed printing Printing in which the width of each character is approximately 60 of the width of standard characters Useful for fitting wide tables or spreadsheets onto the paper continuous paper Paper that has s...

Page 188: ...rol your printer It is standard for all EPSON printers and supported by most application software for personal computers ESC P 2 The enhanced version of the ESC P printer command language Commands in this language produce laser like results such as scalable fonts and enhanced graphics fanfold paper See continuous paper font A style of type designated by a name such as Roman or Sans Serif form feed...

Page 189: ... paper one line space loading position The position to which the paper is automatically loaded It can be adjusted with the micro adjust feature platen The black roller that provides a backing for the paper during printing printable area The area of a page on which the printer can print It is smaller than the physical size of the page due to margins printer driver A software program that sends comm...

Page 190: ...perforation meets the printer s tear off edge top of form position The position on the paper that the printer recognizes as the first printable line This is the default top margin position unidirectional printing Printing in which the print head prints in one direction only Unidirectional printing is useful for printing graphics because it allows precise vertical alignment You can select unidirect...

Page 191: ...rface cards or Postcards Character table setting 4 12 Character tables B 7 16 Choosing a place for the printer 1 3 4 Cleaning the printer 6 5 6 Clearing a paper jam 7 24 Command lists B 2 6 Condensed button 4 6 4 8 light 4 3 Connecting the printer to your computer 1 10 11 Continuous paper 3 9 20 loading 3 11 16 problems 7 10 13 removing 3 20 switching to and from 3 25 27 5 13 using the tear off fu...

Page 192: ... High speed draft setting 4 13 Hex dump mode 7 5 6 I IBM 2390 Plus emulation 1 4 12 B 6 I F mode setting 4 12 Input buffer setting 4 13 Intensity setting 2 8 Intensity Control setting 2 12 Interface cable connecting 1 10 Interface cards 5 19 21 International characterset for Italic table setting 4 12 International character sets B 15 16 Italic character table 4 12 B 14 K Knob 1 5 L Labels 3 21 22 ...

Page 193: ... A 4 8 switching between continuous paper and single sheets 3 25 27 5 13 Paper guide 1 9 Paper Out light 4 3 Paper release lever 3 4 Paper size setting 2 8 2 11 Paper source setting 2 8 2 12 Paper thickness lever 3 5 6 Pause button 4 4 4 8 light 4 3 Plug and play 2 2 Plugging in the printer 1 9 Postcards 3 24 Power cord 1 2 1 9 Power supply problems 7 7 Print direction setting 4 11 Print head dama...

Page 194: ...cations A 2 14 Sprocket cover 3 7 3 14 lock lever 3 7 3 12 unit 3 7 3 12 T Tear Off Bin button 4 6 7 light 4 4 Tear off function 3 16 19 Tractor 3 3 Tractor feeding position 3 4 Transporting the printer 6 6 Troubleshooting Chapter 7 operation 7 16 18 paper handling 7 8 16 power supply 7 7 printout 7 18 23 U Unidirectional Uni d printing print direction setting 4 11 Unpacking the printer 1 2 3 Util...

Page 195: ... No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S...

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