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Epson FF-680W, User Manual

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Epson FF-680W User Manual Download Page 115

4.

Close the input tray and output tray.

c

Important:

Make sure you close the output tray securely; otherwise it may be damaged during transport.

5.

Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a
sturdy box.

Updating Applications and Firmware

You may be able to clear certain problems and improve or add functions by updating the applications and the
firmware. Make sure you use the latest version of the applications and firmware.

c

Important:

❏

Do not turn off the computer or the scanner while updating.

1.

Make sure that the scanner and the computer are connected, and the computer is connected to the internet.

2.

Start EPSON Software Updater, and update the applications or the firmware.

❏

Windows 10

Click the start button, and then select 

Epson Software

 > 

EPSON Software Updater

.

❏

Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏

Windows 7

Click the start button, and then select 

All Programs

 or 

Programs

 > 

Epson Software

 > 

EPSON Software

Updater

.

❏

Mac OS

Select 

Finder

 > 

Go

 > 

Applications

 > 

Epson Software

 > 

EPSON Software Updater

.

User's Guide

Maintenance

115

Summary of Contents for FF-680W

Page 1: ...User s Guide NPD5996 01 EN ...

Page 2: ...penses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the...

Page 3: ...r and Acrobat are registered trademarks of Adobe Systems Incorporated Intel is a registered trademark of Intel Corporation Wi Fi Wi Fi Alliance and Wi Fi Protected Access WPA are registered trademarks of the Wi Fi Alliance Wi Fi Protected Setup and WPA2 are trademarks of the Wi Fi Alliance The SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum Inc General Notice Other ...

Page 4: ...tes on Photos 39 Loading Photos Using a Carrier Sheet 42 Enabling or Disabling Glass Surface Dirt Alert 44 Changing the Application to Scan from the Scan Button 47 Epson FastFoto Settings 49 Organization Tab 51 Enhancements Tab 52 Scan Settings Tab 53 Advanced Settings Tab 54 Upload Tab 54 Scanner Settings Tab 55 Scanning Documents or Other Originals Placing Documents or Other Originals 57 General...

Page 5: ...n Using Epson ScanSmart 123 Cannot Start Epson ScanSmart 123 Straight Lines Appear when Scanning from ADF 124 Offset Appears in the Background of Images 124 Scanned Image or Text is Blurred 124 Moiré Patterns Web Like Shadows Appear 125 The Edge of the Original is Not Scanned when Automatically Detecting the Size of the Original 126 Character is not Recognized Correctly 126 Expanding or Contractin...

Page 6: ...n the various Epson applications Marks and Symbols Caution Instructions that must be followed carefully to avoid bodily injury cImportant Instructions that must be observed to avoid damage to your equipment Note Provides complementary and reference information Related Information Links to related sections Descriptions Used in this Manual Screenshots for the applications are from Windows 10 or macO...

Page 7: ... systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Mac OS In this manual Mac OS is used to refer to macOS High Sierra macOS Sierra and OS X El Capitan User s Guide About This Manual 7 ...

Page 8: ...ds with this product or the use of the supplied power cord with other equipment may result in fire or electric shock Use only the AC adapter that comes with your product Using any other adapter could cause fire electrical shock or injury The AC adapter is designed for use with the product with which it was included Do not attempt to use it with other electronic devices unless specified Use only th...

Page 9: ...ay adversely affect the operation of electrical medical equipment Do not use this product near automatically controlled devices such as automatic doors or fire alarms Radio waves from this product may adversely affect these devices and could lead to accidents due to malfunction Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of your product Copyin...

Page 10: ...s Pull out the tray extension if originals are too big for the input tray This prevents paper from curling and causing paper jams D Input tray extension E Output tray Holds originals ejected from the scanner Pull out the extension tray to the length of the originals F Output tray extension G Stopper Prevents ejected originals from falling off the extension tray Adjust it to the length of the origi...

Page 11: ...er cover when cleaning inside of the scanner and removing jammed paper C Pickup roller Feeds originals This needs to be replaced when the number of scans exceeds the service number of papers D Separation roller Feeds originals separately one by one This needs to be replaced when the number of scans exceeds the service number of papers Related Information Cleaning Inside the Scanner on page 102 Rep...

Page 12: ...g double feeds when loading envelopes plastic cards originals with labels or stickers and so on Press the button before scanning to skip this error once one sheet The light is on when this is enabled Follow the steps below to restart scanning when a double feed error has occurred the error light flashes 1 Open the scanner cover and then remove the originals 2 Close the scanner cover and then press...

Page 13: ...ee seconds to start PIN Code Setup WPS See the chapter Network Settings for more details Turn on the scanner while holding down the button to restore the default network settings Related Information Network Settings on page 95 Placing Plastic Cards on page 67 Placing Laminated Cards on page 70 Placing Envelopes on page 79 Cleaning Inside the Scanner on page 102 Lights A AP mode light Indicates tha...

Page 14: ... Indicators Situation Solutions Flashing slowly A paper jam or double feed occurred Open the scanner cover and then re move jammed originals Close the cov er to release the error Load the origi nals again On The scanner cover is opened Close the scanner cover Flashing fast Flashing fast Flashing fast Flashing fast A fatal error has occurred Turn the power off and on again If the error continues to...

Page 15: ...es the application products available for your scanner The latest application can be installed at the Epson Web site Epson FastFoto Epson FastFoto is a high speed photo scanning application Using Epson FastFoto you can easily scan your photos as digital images and then share or upload them via the internet You can also restore and enhance faded photos Epson ScanSmart Epson ScanSmart is a document ...

Page 16: ...mables Information Carrier Sheet Codes Using a Carrier Sheet allows you to scan irregular shaped originals or photos that can be easily scratched You can scan originals larger than A4 size with a carrier sheet by folding it in half Part name Codes Carrier Sheet B12B819051 You can only use the carrier sheet with the code Related Information Loading Photos Using a Carrier Sheet on page 42 You can sc...

Page 17: ...aper types such as paper that generates a lot of paper dust or paper with a rough surface that may shorten the life cycle Related Information Replacing the Roller Assembly Kit on page 107 Resetting the Number of Scans on page 111 Cleaning Kit Codes Use this when cleaning inside the scanner This kit is composed of cleaning liquid and a cleaning cloth Part name Codes Cleaning Kit B12B819291 Related ...

Page 18: ...ress the scan button Photo Specifications You can load the following type of photos into the scanner Size Measurements Paper Type Loading Capacity 3 5 5 89 127 mm 3 5 5 0 in Plain photographic paper 36 photos thickness up to 0 23 mm 0 009 in without curling 30 photos thickness more than 0 24 to 0 30 mm 0 009 to 0 012 in without curling 4 6 102 152 mm 4 0 6 0 in 5 7 127 178 mm 5 0 7 0 in 8 10 203 2...

Page 19: ...e by one Types of Photos that Require Attention The following types of photos may not be successfully scanned or might be damaged when scanning Photos in shapes other than square Uneven Photos Photos curled more than 2 mm 0 08 inches Photos with crinkles or fold lines Photos with edges that are peeling off Photos with the inside peeling off Photos with sticky surfaces Photos with labels or sticker...

Page 20: ...at which photos are scanned dust particles on your photos can cause straight lines to appear in scanned images and in extreme cases can lightly scratch the protective finish on your photos We recommend to clean the scanner rollers after every 300 scans or even before each scanning session 3 Organize your photos by date or subject When scanning you can name the images using the year month or season...

Page 21: ...can large size photos such as 5 7 or 8 10 extend the input and output tray extensions Make sure you adjust the position of the stopper to correctly fit the size of the ejected photos If not photos may scatter 2 Slide the edge guides on the input tray all the way out User s Guide Scanning Photos 21 ...

Page 22: ...e scanner potentially damaging your photos or the scanner Note It is best to scan photos in an environment between 15 to 25 C 59 to 77 F with 40 to 60 humidity In this condition curls of the photos are reduced and photos are prevented from sticking together 4 Load the photos into the input tray face up and top edge first Slide the photos into the ADF until they meet resistance User s Guide Scannin...

Page 23: ...t the image you want to rotate and then click Edit Rotate Left Rotate Right If you are loading 4 6 and 5 7 photos in the same batch align the middle of the photos and load them at the center of the input tray with the 5 7 photos at the back and the 4 6 photos at the front 5 Slide the edge guides to fit the edge of the photos making sure there are no gaps between the photos and the edge guides Othe...

Page 24: ... Scanning on the main screen 2 Set the save settings on the Describe Your Photos screen Year Month or Season Subject Set the file name settings Create a subfolder for this batch of pictures Create a new subfolder for the scanned images Do not prompt me to describe my photos when scanning Skip this screen the next time you scan You will not be prompted to describe your photos User s Guide Scanning ...

Page 25: ...speed 4 After scanning is completed the following screen is displayed If you want to continue scanning click Scan Next Batch If you are finished scanning click Done Scanning 5 The photos are scanned and saved in the location you chose Check the scanned images The following rules apply to file naming No identifier is added These are the original scanned images No enhancements were applied Added _a ...

Page 26: ...scanned photos via email Uploading Photos on page 28 You can upload scanned photos to Dropbox or Google Drive Editing Photos on page 30 You can edit the scanned photos using features such as rotation enhancement red eye correction and more Changing the Displayed Folder and Thumbnail View on page 32 You can change the displayed folder and how thumbnails are viewed Sharing Photos You can share scann...

Page 27: ...Select the images you want to share 2 Click Share 3 Click Email Selected images are automatically attached in a new email Enter the necessary information and send the email User s Guide Scanning Photos 27 ...

Page 28: ...n send any images Epson FastFoto does not support web based email such as Gmail Uploading Photos You can upload scanned photos to Dropbox or Google Drive Note Make sure the Dropbox application is installed on your computer before uploading 1 Select the images you want to upload User s Guide Scanning Photos 28 ...

Page 29: ...ote If you have not connected your Dropbox or Google Drive account with Epson FastFoto you will be prompted to do so Note You can automatically upload the images immediately after scanning Click Settings on the main screen click the Upload tab and then select the icon of the service you want to upload to User s Guide Scanning Photos 29 ...

Page 30: ...ion and more Note You can automatically apply the Auto Enhance Remove Red Eye and Restore Faded Colors when scanning Click Settings Enhancements tab 1 Select the images you want to edit Note You can select and edit multiple images except Crop Windows only feature 2 Click Edit User s Guide Scanning Photos 30 ...

Page 31: ...ing this item Enhance Applies photo enhancement brightness contrast and saturation to the selected images Restore Applies color restoration to the selected images Red Eye Reduces the red eye effect in the selected images Date Windows only Allows you to add edit or remove a date on the selected images shown as the Date Taken information Undo All Removes all edits from the selected images made durin...

Page 32: ...e the displayed folder and how thumbnails are viewed Folder The current folder is displayed You can change the folder by clicking the icon Sort by You can change how thumbnails are viewed or sorted View You can filter the thumbnails User s Guide Scanning Photos 32 ...

Page 33: ... Type Loading Capacity Instant camera size 89 102 mm 3 5 4 0 in Instant camera photographic paper sheet film type only 1 sheet Note When scanning instant photos the double feed detection feature is turned off to prevent misdetection Instant camera photographic paper is usually layered so it is detected as double fed in normal scanning settings User s Guide Scanning Photos 33 ...

Page 34: ...1 Change the scan setting before scanning Click Settings on the main screen 2 Click the Scan Settings tab User s Guide Scanning Photos 34 ...

Page 35: ...other types of photos after scanning change the photo type on the Scan Settings tab Related Information Step 3 Scanning and Saving Photos on page 24 Epson FastFoto automatically saves your scanned images on your computer in the folder you specify User s Guide Scanning Photos 35 ...

Page 36: ...tensions and do not raise the stopper 102 304 8 mm 4 0 12 0 in Other size Length up to 304 8 mm 12 0 in Other size Length 304 8 mm 12 0 in to 914 4 mm 36 0 in Max size 215 9 914 4 mm 8 5 36 0 in 1 sheet Do not extend the input tray extension and output tray extensions and do not raise the stopper When scanning photos that are 393 8 mm 15 5 in or more you need to change the Epson FastFoto scan sett...

Page 37: ...1 Click Settings on the main screen 2 Click the Scan Settings tab User s Guide Scanning Photos 37 ...

Page 38: ...5 36 in Note When selecting Panoramic photos 15 5 36 in you can set the resolution as 600 dpi or 300 dpi If you select 1200 dpi it is changed to 600 dpi automatically 4 Click OK to apply the settings User s Guide Scanning Photos 38 ...

Page 39: ...e the setting as Standard photos Related Information Step 3 Scanning and Saving Photos on page 24 Epson FastFoto automatically saves your scanned images on your computer in the folder you specify Scanning Back Side Notes on Photos When scanning photos you can also scan the back of the photos If text on the back of the photos is detected the back sides of the photos are scanned If the back sides ar...

Page 40: ...1 Click Settings on the main screen The Epson FastFoto Settings screen is displayed 2 Click the Scan Settings tab User s Guide Scanning Photos 40 ...

Page 41: ...3 Enable Scan the back of my photos with Epson single step technology and then adjust the detection level using the slider 4 Click OK to apply the settings User s Guide Scanning Photos 41 ...

Page 42: ... and the click Edit on the main screen Loading Photos Using a Carrier Sheet You can scan damaged or valuable photos by using the Carrier Sheet Note When scanning photos using the Carrier Sheet you can only load one sheet at a time 1 Open the input tray and extend the input tray extension Slide out the output tray extend the output tray extension and then raise the stopper User s Guide Scanning Pho...

Page 43: ...tion on the front edge facing up and place the photo in the center of the Carrier Sheet with the side to be scanned facing up 4 Load the Carrier Sheet into the input tray with the top edge facing into the ADF Slide the Carrier Sheet into the ADF until it meets resistance User s Guide Scanning Photos 43 ...

Page 44: ... the Carrier Sheet for a long time Only use the Carrier Sheet designed for your scanner The Carrier Sheet is automatically recognized by the scanner by detecting two small rectangular holes on the front edge Keep the holes clean and not covered Related Information Carrier Sheet Codes on page 16 Enabling or Disabling Glass Surface Dirt Alert You can select whether or not to detect dirt on the glass...

Page 45: ...ck Settings on the main screen The Epson FastFoto Settings screen is displayed 2 Click Device Settings on the Scanner Settings tab The Epson Scan 2 Utility screen is displayed User s Guide Scanning Photos 45 ...

Page 46: ...3 Select the Scanner Setting tab 4 Under the Detect Glass Dirt dropdown menu select On Low or On High If you want to disable the detection select Off User s Guide Scanning Photos 46 ...

Page 47: ...et 6 Close the Epson Scan 2 Utility screen Changing the Application to Scan from the Scan Button You can change the default application that starts when you press the scan button User s Guide Scanning Photos 47 ...

Page 48: ...anner Settings tab 3 Select the application that starts when you press the scan button Epson FastFoto Launches Epson FastFoto This application is suitable for scanning and saving photos Epson ScanSmart Launches Epson ScanSmart This application is suitable for scanning and saving documents User s Guide Scanning Photos 48 ...

Page 49: ...lt setting 4 After selecting the application close the screen to apply the setting Epson FastFoto Settings You can change the application settings such as the file format scanning resolution folder to save and more User s Guide Scanning Photos 49 ...

Page 50: ...gs and more Enhancements Tab on page 52 You can change the enhancement settings which are automatically applied to the scanned image when scanning Scan Settings Tab on page 53 You can change the scan settings such as the photo type resolution or file saving format Advanced Settings Tab on page 54 You can change the advanced scan settings such as photo rotation back side scanning and more Upload Ta...

Page 51: ...le name settings and more Folder Select the folder to save the scanned image File Name Prefix Enter the text you want to add at the beginning of the file name This setting is useful if you do not set the file naming settings on the Describe Your Photos screen before scanning Prompt me to describe each batch of photos before scanning Displays the Describe Your Photos screen before scanning After sc...

Page 52: ...n of photos Remove Red Eye Automatically reduces the red eye effect in photos Restore Faded Colors Automatically restores the colors in faded photos Apply these enhancements Directly to the scanned photo Only the enhanced scanned image is saved in your folder and the original scanned image is not saved To a second copy of the photo recommended Saves two images for each photo One is the original sc...

Page 53: ...t to save the scanned image Note When you select JPEG and set the resolution to 1200 dpi or 600 dpi the scanned image is saved at 100 JPEG quality compression If you select 300 dpi the JPEG quality compression is set to 84 automatically to reduce the file size when saving the scanned image Scan the back of my photos with Epson single step technology When scanning photos you can also scan the back ...

Page 54: ...able this adjustment Photos curled to the backside Enable adjustment Photos curled to the printed surface Disable adjustment Depending on the photos they may not be adjusted correctly Reduce lines and streaks Reduces the vertical lines or streaks of the scanned image caused by dirt on the glass surface inside the scanner If there is too much dirt on the scanner glass lines and streaks may not be r...

Page 55: ...before uploading Scanner Settings Tab You can change the scanner settings such as the scanner to use the scanning application that starts when you press the scan button or device settings Scanner The scanner in use is displayed If you want to use another scanner click Change Select Application Selects the default application that starts when you press the scan button User s Guide Scanning Photos 5...

Page 56: ...Device Settings Sets the scanner device setting power off timer etc User s Guide Scanning Photos 56 ...

Page 57: ... Button on page 47 You can change the default application that starts when you press the scan button Placing Documents or Other Originals General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper Fine paper Recycled paper Post card Business card Envelopes Plastic cards complying with ISO7810 ID 1 type with or without emboss Laminated cards Thermal paper 37 to 4...

Page 58: ...tickers Carbon less paper Curled originals Coated paper Note Because carbon less paper contains chemical substances that may harm the rollers if paper jams occur frequently clean the pickup roller and the separation roller Crinkled originals may scan better if you slow down the feeding speed during scanning or smooth out the crinkles before loading To scan delicate originals or originals that are ...

Page 59: ...nals with wet ink Originals with sticky notes attached Note Do not feed valuable original artwork or important documents which you do not want to damage or deface into the scanner directly Misfeeding may wrinkle or damage the original When scanning such originals make sure you use the Carrier Sheet Rippled wrinkled or curled originals can also be scanned if you use the Carrier Sheet Standard Size ...

Page 60: ...the originals stack under 12 mm 0 47 in 80 g m2 100 sheets 90 g m2 86 sheets 104 g m2 74 sheets 127 g m2 62 sheets 157 g m2 50 sheets 209 g m2 38 sheets 256 g m2 30 sheets 413 g m2 18 sheets The loading capacity varies depending on the paper type A4 210 297 mm 8 3 11 7 in B5 182 257 mm 7 2 10 1 in A5 148 210 mm 5 8 8 3 in B6 128 182 mm 5 0 7 2 in A6 105 148 mm 4 1 5 8 in A8 52 74 mm 2 1 2 9 in 127...

Page 61: ... comfortably on the output tray The stopper can move forward and backward on the output tray extension so that you can easily adjust the stopper position to the best position for the originals being scanned If thick originals bump into the output tray and fall from it store the output tray and do not use it to stack the ejected originals If scanned images are still affected by ejected originals hi...

Page 62: ... the originals with the printed side facing down and slide the leading edge into a wedge shape 5 Load the originals into the input tray facing down with the top edge facing into the ADF Slide the originals into the ADF until they meet resistance User s Guide Scanning Documents or Other Originals 62 ...

Page 63: ...nches strip at the center of the originals However there can be holes within 30 mm 1 2 inches from the leading edge of the originals Make sure that the edges of the punch holes do not have burrs or curls When scanning thin paper with crinkles that are causing paper jams or double feeds you may be able to improve the situation by pressing the Slow Mode button to slow down the feeding speed Pressing...

Page 64: ... into the scanner Size Thickness Paper Type Loading Capacity Width 50 8 to 215 9 mm 2 0 to 8 5 in Length 393 8 to 6 096 0 mm 15 5 to 240 0 in 50 to 130 g m2 Plain paper Fine paper Recycled paper 1 sheet Placing Long Paper 1 Open the input tray and then slide out the output tray Note Do not extend the input tray extension and output tray extensions and do not raise the stopper User s Guide Scanning...

Page 65: ...the top edge facing into the ADF Slide the original into the ADF until it meets resistance 4 Adjust the edge guides to fit the edge of the long paper making sure there are no gaps between the edge of the paper and the edge guides Otherwise the originals may be fed skewed User s Guide Scanning Documents or Other Originals 65 ...

Page 66: ...ct Customize and enter the size of the paper If the paper length is 5 461 mm 215 inches or less you can use Detect paper length instead of entering the paper height If the paper is longer than 5 461 mm 215 inches you need to enter both width and height size of the paper Support the long paper at the input side so that it does not drop out of the ADF and the output side so that the ejected paper do...

Page 67: ...g 1 24 mm 0 05 in or less 1 card Horizontal Landscape Without embossing 0 76 mm 0 03 in or less 5 cards Placing Plastic Cards 1 Open the input tray and then slide out the output tray and raise the stopper 2 Slide the edge guides on the input tray all the way out User s Guide Scanning Documents or Other Originals 67 ...

Page 68: ... the input tray facing down with the top edge facing into the ADF Slide the plastic cards into the ADF until they meet resistance cImportant Do not load plastic cards vertically User s Guide Scanning Documents or Other Originals 68 ...

Page 69: ... disable Detect Double Feed and a double feed error occurs remove the card from the ADF and then reload it press the Double Feed Detection Skip button on the scanner as shown below to disable Detect Double Feed for the next scan and then scan again The Double Feed Detection Skip button only disables Detect Double Feed for one sheet Related Information Scanning Documents from Computer Epson ScanSma...

Page 70: ...ner Size Thickness Loading Capacity 120 0 150 0 mm 4 7 5 9 in or less 0 8 mm 0 03 in or less 1 card Placing Laminated Cards 1 Open the input tray and then slide out the output tray and raise the stopper 2 Slide the edge guides on the input tray all the way out User s Guide Scanning Documents or Other Originals 70 ...

Page 71: ...ut tray facing down with the top edge facing into the ADF Slide the laminated cards into the ADF until they meet resistance 4 Slide the edge guides to fit the edge of the laminated cards User s Guide Scanning Documents or Other Originals 71 ...

Page 72: ...e Detect Double Feed for the next scan and then scan again The Double Feed Detection Skip button only disables Detect Double Feed for one sheet Related Information Scanning Documents from Computer Epson ScanSmart on page 83 Using Epson ScanSmart you can easily scan and save your documents Large Size Originals Specifications of Large Size Originals By using the Carrier Sheet and folding the origina...

Page 73: ...hen raise the stopper 2 Slide the edge guides on the input tray all the way out 3 Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier sheet by folding it in half so that the side to be scanned is facing out with the right side at the front User s Guide Scanning Documents or Other Originals 73 ...

Page 74: ...he Carrier Sheet into the ADF until it meets resistance 5 Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides Otherwise the carrier sheet may be fed skewed User s Guide Scanning Documents or Other Originals 74 ...

Page 75: ... Carrier Sheet when scanning an original approximately 297 mm long Otherwise the length of the scanned image may be longer than intended as the scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson ScanSmart Only use the Carrier Sheet designed for your scanner The Carrier Sheet is automatically recognized by the scanner by detecting two sma...

Page 76: ...utput tray extension and then raise the stopper 2 Slide the edge guides on the input tray all the way out 3 Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the center of the Carrier Sheet with the side to be scanned facing down User s Guide Scanning Documents or Other Originals 76 ...

Page 77: ...he Carrier Sheet into the ADF until it meets resistance 5 Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides Otherwise the carrier sheet may be fed skewed User s Guide Scanning Documents or Other Originals 77 ...

Page 78: ...ically scanned by applying Paper Skew in the Correct Document Skew setting Only use the Carrier Sheet designed for your scanner The Carrier Sheet is automatically recognized by the scanner by detecting two small rectangular holes on the front edge Keep the holes clean and not covered Related Information Scanning Documents from Computer Epson ScanSmart on page 83 Using Epson ScanSmart you can easil...

Page 79: ...ray and extend the input tray extension Slide out the output tray extend the output tray extension and then raise the stopper 2 Slide the edge guides on the input tray all the way out User s Guide Scanning Documents or Other Originals 79 ...

Page 80: ...DF until they meet resistance cImportant Do not load envelopes with adhesives on them Note Envelopes that are not opened by cutting sharply at the flap edge may not be scanned correctly Envelopes that have not yet been sealed can be loaded with the flap open and facing up 4 Slide the edge guides to fit the edge of the envelopes making sure there are no gaps between the envelopes and the edge guide...

Page 81: ...t Double Feed for the next scan and then scan again The Double Feed Detection Skip button only disables Detect Double Feed for one sheet Related Information Scanning Documents from Computer Epson ScanSmart on page 83 Using Epson ScanSmart you can easily scan and save your documents Mixture of Originals Specifications of Originals that are a Mixture of Different Sizes You can load a mixture of orig...

Page 82: ... extension and then raise the stopper Note If there are any thick originals amongst the originals to stop the thick originals from bumping into the output tray and falling out store the output tray and do not use it to stack the ejected originals 2 Slide the edge guides on the input tray all the way out User s Guide Scanning Documents or Other Originals 82 ...

Page 83: ...he originals into the ADF until they meet resistance You can stack the originals up to 8 mm 0 31 in 4 Slide the edge guides to fit the edges of the widest original Related Information Scanning Documents from Computer Epson ScanSmart on page 83 Using Epson ScanSmart you can easily scan and save your documents Scanning Documents from Computer Epson ScanSmart Using Epson ScanSmart you can easily scan...

Page 84: ...n Windows 7 Click the start button and then select All Programs Epson Software Epson ScanSmart Mac OS Open the Applications folder and select Epson ScanSmart 3 Click Scan double sided or Scan single sided Scanning starts automatically 4 Check the scanned images and organize them if necessary You can also scan and add originals from Scan more You can use the buttons at the top of the screen to rota...

Page 85: ... If you do not want to organize scanned images each time select Skip this screen next time 5 Click Next User s Guide Scanning Documents or Other Originals 85 ...

Page 86: ...6 Click Save on the Select Action window 7 Check or change the save settings as necessary User s Guide Scanning Documents or Other Originals 86 ...

Page 87: ...e Continuously Automatic Feeding Mode You can scan different sizes or types of originals one by one using Automatic Feeding Mode In this mode the scanner starts scanning automatically when originals are loaded into the scanner 1 Start Epson ScanSmart 2 Click Settings User s Guide Scanning Documents or Other Originals 87 ...

Page 88: ...3 Click Scan Settings on the Scanner Settings tab The Epson Scan 2 window is displayed User s Guide Scanning Documents or Other Originals 88 ...

Page 89: ...eeding Mode Select Settings on the Document Source list to open the Document Source Settings window Set Automatic Feeding Mode Timeout minutes on the window 6 Click Save to close the Epson Scan 2 window 7 Click Close to close the Settings window 8 Click Scan double sided or Scan single sided Automatic Feeding Mode starts User s Guide Scanning Documents or Other Originals 89 ...

Page 90: ...nals that are likely to jam for example thin paper press the button before placing the original to slow down the scanning speed 11 After you have scanned all originals press the button on the scanner to close Automatic Feeding Mode Note You can also close Automatic Feeding Mode by pressing Finish on the Automatic Feeding Mode window displayed on your computer Follow the instructions of the Epson S...

Page 91: ... the scan settings Document Size Select the size of the original you placed Image Type Select the color for saving the scanned image Resolution Select the resolution User s Guide Scanning Documents or Other Originals 91 ...

Page 92: ... are fed at the same time Skip Blank Pages Select to skip blank pages if there are any in the originals Image Format Select the save format from the list Location Select the location to save the scanned image File Name Check the settings for the file name 5 Tap Scan Scanning starts User s Guide Scanning Documents or Other Originals 92 ...

Page 93: ...d image and then tap Done Note To continue scanning tap Scan More 7 Tap Save Note You can rotate and sort the images by tapping the icons on the bottom of the screen User s Guide Scanning Documents or Other Originals 93 ...

Page 94: ...The scanned image is saved to your storage device User s Guide Scanning Documents or Other Originals 94 ...

Page 95: ... Information Connecting to a Computer on page 96 Connecting to a Smart Device on page 97 Making Wi Fi Settings from the Control Panel on page 97 Wi Fi Direct Simple AP Connection Use this connection method when you are not using Wi Fi at home or at the office or when you want to connect the scanner and the computer or smart device directly In this mode the scanner acts as a wireless router and you...

Page 96: ...and then enter the product name http epson sn Go to Setup and then click Download in the download and connect part Click or double click the downloaded file to run the installer Follow the on screen instructions Setting up using the software disc only for the models that come with a software disc and users with computers with disc drives Insert the software disc into the computer and then follow t...

Page 97: ...ing the scanner to the network connect to the scanner from the device that you want to use computer smart phone tablet and so on Related Information Making Wi Fi Settings by Push Button Setup WPS on page 97 Making Wi Fi Settings by PIN Code Setup WPS on page 98 Making AP Mode Settings on page 98 Making Wi Fi Settings by Push Button Setup WPS You can automatically set up a Wi Fi network by pressing...

Page 98: ...is method to set up if an access point is capable of WPS Wi Fi Protected Setup Use a computer to enter a PIN code into the access point 1 Press the button and the button on the scanner s control panel simultaneously until light flashes in blue approximately 3 seconds 2 Use your computer to enter the PIN code an eight digit number on the label stuck to the scanner into the access point within two m...

Page 99: ...he SSID and password on the label stuck to the scanner See the documentation provided with your smart device or computer for the operating instructions Checking the Network Status Using Network Light You can check the network connection status using the network light on the scanner s control panel Related Information Lights on page 13 Error Indicators on page 14 Replacing or Adding New Wireless Ro...

Page 100: ...network router or changing USB to network etc on the Install Software screen and then click Next Follow the on screen instructions Disabling the Network Setting from the Control Panel You can disable the network settings 1 Press the button for more than 3 seconds to disable a Wi Fi and AP mode connection The light and light turn off when these are disabled Note Press the button to re connect Wi Fi...

Page 101: ...le holding down the button press the button until light and light turn on simultaneously The light and light flash alternately and then turn off when restoration is complete User s Guide Network Settings 101 ...

Page 102: ...the inside of the scanner if a message appears prompting you to do so You can check the latest number of scans in Epson Scan 2 Utility Note When you scan photos using Epson FastFoto the message appears every 300 scans When you scan documents using Epson ScanSmart the message appears every 5 000 scans You can also start Epson Scan 2 Utility from Epson FastFoto or Epson ScanSmart Click Settings Scan...

Page 103: ...oth like the microfiber cloth that came with your scanner or a genuine Epson cleaning kit cImportant Do not place too much force on the glass surface Do not use a brush or a hard tool Any scratches on the glass may affect the scan quality Do not spray cleaner directly onto the glass surface 5 Wipe off any stains on the sensors with a cotton swab User s Guide Maintenance 103 ...

Page 104: ...cing the Roller Assembly Kit for more details 7 Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft moist cloth cImportant Use only a genuine Epson cleaning kit or a soft moist cloth to clean the roller Using a dry cloth may damage the surface of the roller User s Guide Maintenance 104 ...

Page 105: ... dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft moist cloth cImportant Use only a genuine Epson cleaning kit or a soft moist cloth to clean the roller Using a dry cloth may damage the surface of the roller 10 Plug in the AC adapter and then turn on the scanner User s Guide Maintenance 105 ...

Page 106: ...ate the rollers Use a genuine Epson cleaning kit or a soft moist cloth to clean the rollers as they rotate Repeat this step until the rollers are clean Caution Be careful not to get your hands or hair caught in the mechanism when operating the roller This could cause an injury 12 Close the scanner cover The scanner exits cleaning mode Related Information Cleaning Kit Codes on page 17 Replacing the...

Page 107: ...scans exceeds the Life Cycle of the rollers When a replacement message is displayed on your computer follow the steps below to replace it A pickup roller B separation roller 1 Press the P button to turn off the scanner 2 Unplug the AC adapter from the scanner 3 Pull the cover open lever and open the scanner cover User s Guide Maintenance 107 ...

Page 108: ...n slide and remove it 5 Pull down the fixture of the roller axis and then slide and remove the installed pickup rollers cImportant Do not pull out the pickup roller forcibly This could damage the inside of the scanner User s Guide Maintenance 108 ...

Page 109: ...de the new pickup roller to the left and insert it into the hole in the body Press the fixture to secure it 7 Put the edge of the cover of the pickup roller into the groove and slide it Close the cover firmly User s Guide Maintenance 109 ...

Page 110: ...ed correctly Make sure the pickup rollers are installed correctly if the cover is hard to close Do not install the cover while it is raised 8 Push the hooks on both ends of the separation roller cover to open the cover User s Guide Maintenance 110 ...

Page 111: ...the cover is hard to close 12 Close the scanner cover 13 Plug in the AC adapter and then turn on the scanner 14 Reset the scan number using Epson Scan 2 Utility Note Dispose of the pickup roller and the separation roller following the rules and regulations of your local authority Do not disassemble them Related Information Roller Assembly Kit Codes on page 16 Resetting the Number of Scans Reset th...

Page 112: ...on Scan 2 Utility Mac OS Select Go Applications EPSON Software Epson Scan 2 Utility Note You can also start Epson Scan 2 Utility from Epson FastFoto or Epson ScanSmart Click Settings Scanner Settings tab Device Settings 3 Click the Counter tab Note When scanning photos with Epson FastFoto every scan is counted as Double Sided even if the backs of the photos are blank However this does not affect t...

Page 113: ... making any changes 1 Start Epson Scan 2 Utility Windows 10 Click the start button and then select EPSON Epson Scan 2 Epson Scan 2 Utility Windows 8 1 Windows 8 Start screen Apps Epson Epson Scan 2 Utility Windows 7 Click the start button and then select All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Mac OS Select Go Applications EPSON Software Epson Scan 2 Utility Note You can a...

Page 114: ... Set Transporting the Scanner When you need to transport the scanner to move or for repairs follow the steps below to pack the scanner 1 Press the P button to turn off the scanner 2 Unplug the AC adapter from the scanner 3 Remove the USB cable User s Guide Maintenance 114 ...

Page 115: ... and firmware cImportant Do not turn off the computer or the scanner while updating 1 Make sure that the scanner and the computer are connected and the computer is connected to the internet 2 Start EPSON Software Updater and update the applications or the firmware Windows 10 Click the start button and then select Epson Software EPSON Software Updater Windows 8 1 Windows 8 Enter the application nam...

Page 116: ... the application you want to update in the list you cannot update using the EPSON Software Updater Check for the latest versions of the applications on your local Epson website http www epson com User s Guide Maintenance 116 ...

Page 117: ...ay need to be replaced Contact your dealer Related Information Error Indicators on page 14 The Original Jams in the Scanner Frequently on page 119 The Scanner Does Not Turn On Make sure the AC adapter is securely connected to the scanner and an electrical outlet Check that the electrical outlet is working Plug another device into the electrical outlet and check that you can turn the power on Paper...

Page 118: ...lers inside the scanner Reduce the number of originals being placed at a time Press the button to slow down the scanning speed Use Automatic Feeding Mode in Epson ScanSmart and scan originals one by one Click Settings Scanner Settings tab Scan Settings button Main Settings tab on the Epson Scan 2 window and then set the Automatic Feeding Mode Related Information Cleaning Inside the Scanner on page...

Page 119: ...w if you cannot pull originals straight up cImportant Make sure there is no paper inside the scanner 5 Close the scanner cover The Original Jams in the Scanner Frequently If the original jams in the scanner frequently try the following Press the button to slow down the scanning speed Clean the rollers inside the scanner User s Guide Solving Problems 119 ...

Page 120: ...canner idle for at least 30 minutes Scanning speed does not recover even if the power is off Scanning Takes a Long Time When the resolution is high scanning may take some time Computers with USB 3 0 SuperSpeed or USB 2 0 Hi Speed ports can scan faster than those with USB 1 1 ports If you are using a USB 3 0 or USB 2 0 port with the scanner make sure it meets the system requirements When using secu...

Page 121: ...rrectly Using Detect Glass Dirt feature alert message appears when dirt is detected on the scanner glass Click Settings Scanner Settings tab Device Settings and then click the Scanner Setting tab on the Epson Scan 2 Utility screen Select a setting for Detect Glass Dirt and then click Set When an alert is displayed clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or t...

Page 122: ...ly If not click Change and select your scanner When you are using the scanner via Wi Fi click Change and make sure that the scanner is paired with the computer correctly If your scanner is not listed check that the Wi Fi connection is working correctly Click Select Application and then make sure that Epson FastFoto is selected Make sure another computer is not connecting by USB A USB connection ta...

Page 123: ...ams Programs and Features Mac OS Select Go Applications EPSON Software Check the following when using the scanner over a network Check that the Wi Fi connection is working correctly Try turning the wireless router s power off and then on again Make sure that you select the correct scanner Click Settings in Epson ScanSmart Review Scans or on the Select Action window and then click the Scanner Setti...

Page 124: ...t Action window and then click the Scanner Settings tab Scan Settings button Advanced Settings tab on the Epson Scan 2 window Remove Background Check that Text Enhancement is selected Click Settings in Epson ScanSmart Review Scans or on the Select Action window Scanner Settings tab Scan Settings button Advanced Settings tab in Epson Scan 2 window Text Enhancement When Black White is selected as th...

Page 125: ...ou are scanning in JPEG format try to change the compression level Click Settings in Epson ScanSmart Review Scans or on the Select Action window and then click the Save Settings tab Options button List of Recommended Resolutions to Suit Your Purpose See the table and set the appropriate resolution for the purpose of your scanned image Purpose Resolution Reference Displaying on a screen Sending by ...

Page 126: ...ton In Epson Scan 2 click the Main Settings tab and then click Document Size Note If the size of the original you want to scan is not on the list select Customize and then create the size manually Click Settings in Epson ScanSmart Review Scans or on the Select Action window and then click the Scanner Settings tab Scan Settings button In Epson Scan 2 click the Main Settings tab and then click Custo...

Page 127: ... adjust the expansion ratio for scanned images 4 Click Set to apply the settings to the scanner Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem initialize the application settings by using Epson Scan 2 Utility Note Epson Scan 2 Utility is one of the applications supplied with the scanner software 1 Start Epson Scan 2 Utility Windows...

Page 128: ... again Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the scanner even though network settings of the scanner are no problem see the following When you are using multiple wireless routers at the same time you may not be able to use the scanner from the computer or smart device depending on the settings of the wire...

Page 129: ...or smart device to a 5 GHz SSID you cannot connect to the scanner because the scanner only supports communication over 2 4 GHz Connect the computer or smart device to the same SSID as the scanner Most wireless routers have a privacy separator feature that blocks communication between connected devices If you cannot communicate between the scanner and the computer or smart device even if they are c...

Page 130: ...can check the connected SSID on EpsonNet Config And you can check the SSID and password of scanner itself on the label stuck to the bottom face of the scanner These are used when you connect the scanner in AP mode connection Checking the SSID for the Computer Windows Select Control Panel Network and Internet Network and Sharing Center User s Guide Solving Problems 130 ...

Page 131: ...and then try to make network settings again Try accessing any website from your computer to make sure that your computer s network settings are correct If you cannot access any websites there is a problem on the computer See the manual provided with your computer for more details Check if the network setting is correct on Epson Scan 2 Utility Related Information Checking the SSID Connected to the ...

Page 132: ...lems or if you upgrade your operating system Log on to your computer as an administrator Enter the administrator password if the computer prompts you Uninstalling Your Applications for Windows 1 Quit all running applications 2 Disconnect the scanner from your computer 3 Open the Control Panel Windows 10 Right click the start button or press and hold it and then select Control Panel Windows 8 1 Win...

Page 133: ... of them first and then install the necessary scanner drivers again Note If you cannot find the application you want to uninstall in the application list you cannot uninstall using the Uninstaller In this situation select Go Applications Epson Software select the application you want to uninstall and then drag it to the trash icon Installing Your Applications Follow the steps below to install the ...

Page 134: ...ution 600 dpi main scan 600 dpi sub scan Output resolution Epson FastFoto 300 dpi 600 dpi or 1200 dpi 1 Epson ScanSmart 50 to 1200 dpi in 1 dpi increments 2 Size of originals Epson FastFoto Max 215 9 914 4 mm 8 5 36 in Min 50 8 50 8 mm 2 2 in Epson ScanSmart Max 215 9 6 096 mm 8 5 240 in Min 50 8 50 8 mm 2 2 in Paper input Epson FastFoto Face up loading Epson ScanSmart Face down loading Paper outp...

Page 135: ...quency power transmitted 19 8 dBm EIRP Coordination Modes Infrastructure mode Ad hoc mode 1 AP mode 2 3 Wireless Security WEP 64 128bit WPA2 PSK AES 4 WPA2 Enterprise 5 1 Not supported for IEEE 802 11n 2 Not supported for IEEE 802 11b 3 AP mode connection and Wi Fi connection can be used at the same time 4 Complies with WPA2 standards with support for WPA WPA2 Personal 5 Complies with WPA2 standar...

Page 136: ...Rated DC Input Current 2 A Power Consumption USB Connection Operating Approx 17 W Ready mode Approx 9 2 W Sleep mode Approx 1 2 W Power off Approx 0 1 W Wi Fi Connection Operating Approx 18 W Ready mode Approx 9 2 W Sleep mode Approx 1 4 W Power off Approx 0 1 W AC Adapter Electrical Specifications Model A471H AC 100 to 240 V A472E AC 220 to 240 V Rated Input Current 1 2 A Rated Frequency Range 50...

Page 137: ...onditions Avoid operating the scanner in direct sunlight near a strong light source or in extremely dusty conditions System Requirements Windows Windows 10 32 bit 64 bit Windows 8 1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Mac OS 1 2 macOS High Sierra macOS Sierra OS X El Capitan 1 Fast User Switching on Mac OS or later is not supported 2 The UNIX File System UFS for Mac OS is...

Page 138: ...Croatia Cyprus Greece Slovenia Malta Bulgaria Czech Estonia Hungary Latvia Lithuania Poland Romania and Slovakia Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Standards and Approvals for Australian Models Product EMC AS NZS CISPR32 Class B Epson hereby declares that the following equipment Mode...

Page 139: ...r product Epson support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and version...

Page 140: ...sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located Many types of queries are answered here We encourage you to have all the relevant information on hand when you ring The more i...

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