Epson Expression ET-2700 EcoTank User Manual Download Page 142

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Related tasks

Loading Paper in the Sheet Feeder

Solving Problems Printing from a Computer

Check these sections if you have problems while printing from your computer.

Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow

Parent topic:

Solving Problems

Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your product is turned on.

• Make sure any interface cables are connected securely at both ends.

• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,

connect your product directly to your computer instead of the hub.

• Make sure the printer status is not offline or pending.

• Run a product check to see if a test page prints. If the test page prints, check to see if your product

software is installed correctly.

• In Windows, make sure your product is selected as the default printer.

• In Windows, delete all jobs from the Windows Spooler. Click

Print Queue

on the Maintenance tab in

the printer settings window, and cancel any stalled print jobs.

• On a Mac, make sure the printer is not paused.

Parent topic:

Solving Problems Printing from a Computer

Summary of Contents for Expression ET-2700 EcoTank

Page 1: ...ET 2700 User s Guide ...

Page 2: ......

Page 3: ...ng Epson Email Print 19 Using the Epson iPrint Mobile App 19 Using Epson Remote Print 20 Using Google Cloud Print 20 Android Printing Using the Epson Print Enabler 21 Using Fire OS Printing 22 Using Windows 10 Mobile Printing 23 Using Epson Print and Scan App with Windows Tablets 23 Wi Fi Networking 24 Network Security Recommendations 24 Wi Fi Direct Mode Setup 25 Enabling Wi Fi Direct Mode 25 Wi ...

Page 4: ...Print Settings Windows 43 Print Quality Options Windows 45 Multi Page Printing Options Windows 46 Selecting Double sided Printing Settings Windows 46 Double sided Printing Options Windows 48 Selecting Additional Layout and Print Options Windows 48 Custom Color Correction Options Windows 50 Image Options and Additional Settings Windows 51 Header Footer Settings Windows 52 Selecting a Printing Prese...

Page 5: ...Photo Mac 77 Checking Print Status Mac 79 Printing From a Chromebook 79 Cancelling Printing Using a Product Button 80 Scanning 81 Starting a Scan 81 Starting a Scan Using the Product Buttons 81 Changing Default Scan Job Settings 81 Starting a Scan Using the Epson Scan 2 Icon 82 Starting a Scan from a Scanning Program 83 Starting a Scan from a Smart Device 85 Scanning in Epson Scan 2 86 Additional ...

Page 6: ...ity 112 Print Head Alignment 114 Aligning the Print Head Using a Computer Utility 114 Cleaning the Paper Path 116 Cleaning the Print Head Path 117 Checking the Number of Sheets 119 Checking the Sheet Counter Windows 120 Checking the Sheet Counter Mac 120 Cleaning and Transporting Your Product 122 Cleaning Your Product 122 Transporting Your Product 122 Solving Problems 127 Product Light Status 127 ...

Page 7: ... 142 Product Icon Does Not Appear in Windows Taskbar 143 Printing is Slow 143 Solving Page Layout and Content Problems 145 Inverted Image 145 Too Many Copies Print 145 Blank Pages Print 146 Incorrect Margins on Printout 146 Border Appears on Borderless Prints 147 Incorrect Characters Print 147 Incorrect Image Size or Position 148 Slanted Printout 148 Solving Print Quality Problems 149 White or Dar...

Page 8: ...uct Software 159 Uninstalling Product Software Windows 159 Uninstalling Product Software Mac 161 Where to Get Help 161 Technical Specifications 163 Windows System Requirements 163 Mac System Requirements 164 Paper Specifications 164 Printable Area Specifications 165 Scanning Specifications 167 Ink Specifications 168 Dimension Specifications 169 Electrical Specifications 169 Environmental Specifica...

Page 9: ...aiver 175 Trademarks 178 Copyright Notice 179 libTIFF Software Acknowledgment 179 A Note Concerning Responsible Use of Copyrighted Materials 180 Default Delay Times for Power Management for Epson Products 180 Copyright Attribution 180 ...

Page 10: ......

Page 11: ...11 ET 2700 User s Guide Welcome to the ET 2700 User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...ions for Smartphones Tablets and More Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Control Panel Buttons and Lights 1 The power button and light 2 The Wi Fi and Wi Fi Direct network status lights 3 The Wi Fi button 4 The network status button 5 The B W copy button ...

Page 13: ...ct Basics Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics Product Parts Front 1 Rear paper feed 2 Paper support 3 Feeder guard 4 Edge guides 5 Output tray ...

Page 14: ...14 Parent topic Product Parts Locations Product Parts Inside 1 Document cover 2 Scanner glass 3 Scanner unit ...

Page 15: ...15 4 Control panel 1 Ink tank cover 2 Ink tank 3 Ink tank unit 4 Print head Parent topic Product Parts Locations Product Parts Back ...

Page 16: ...pdate the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group accessible by the Start button or on the Start or Apps screens depending on your version of Windows OS X You can manually update the software by opening the Applications Epson Software folder and selecting EPSON Software Updater macOS 10 12 x You can manually update the software by opening the App S...

Page 17: ...s window 3 Select the time period you want as the Power Off Timer setting 4 Click Send 5 Select the time period you want as the Sleep Timer setting 6 Click Send 7 Click OK to close the open program windows Parent topic Using Power Saving Settings Changing the Power Off and Sleep Timer Settings Mac You can use the printer software to change the time period before the printer enters sleep mode or tu...

Page 18: ... Tablets and More Use your smartphone tablet or computer to print and scan documents photos emails and web pages from your home office or even across the globe Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Window...

Page 19: ...are visit epson com connect U S epson ca connect Canada or epsonconnect com Caribbean to learn more about Email Print create your Epson Connect account and register your product to the Epson Connect service 3 Now you are ready to send and print emails to your product s Email Print address Note Go to epsonconnect com and log into your Epson connect account to personalize your product s email adjust...

Page 20: ... 2 If you did not already set up an Epson Connect account when you installed your product software visit epsonconnect com to create your account and register your product to the Epson Connect service Note Make a note of your product s email address 3 Visit epsonconnect com to learn more about Remote Print and how to download the Remote Print Driver software 4 Download and install the Remote Print ...

Page 21: ...ck Sign in or if you don t have an account click Sign up for a new Google Account and follow the on screen instructions 10 Click Finish printer registration to complete setup and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android device with Internet access Visit Epson Support for Google Cloud Print U S or Epson Sup...

Page 22: ...lendar Contacts and WPS Office you can send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network See the link below 2 Connect your Amazon device to the same wireless network as your product 3 Now you are ready to print From your Amazon application tap the print option and select your product to print whatever is on the screen Note If you see a message...

Page 23: ...ons and check the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pro tablet with networked Epson products Epson Print and Scan App allows you to scan and capture images right to your tablet or to ...

Page 24: ...N Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to security threats Instead connect it to a ...

Page 25: ...c Wi Fi Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point Make sure paper is loaded before you begin Note If you are printing from a computer make sure you installed the network software as described on the Start Here sheet 1 Hold down the Wi Fi button and...

Page 26: ...dware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi Networking Using WPS to Connect to a Network If you have a WPS enabled router or access point you can use Wi Fi Protected Setup WPS to connect your device to the network Note To check if your router is WPS enabled lo...

Page 27: ... New Wi Fi Router Disabling Wi Fi Features Parent topic Wi Fi Networking Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1 Print a network status sheet 2 Locate ...

Page 28: ...ate your product s Wi Fi connection to the new router Note If you switch to a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions 1 Do one of the following Windows Uninstall your product software Mac Go to the next step 2 Download and install your product software from the Epson website using the instructions on the Sta...

Page 29: ...ervices you may use These settings will be reset to their default values 1 Turn off the product 2 Press and hold the power button and the network status button until the Wi Fi and Wi Fi Direct lights begin to flash Then release both buttons When the Wi Fi and Wi Fi Direct lights turn off Wi Fi is disabled Parent topic Changing or Updating Network Connections ...

Page 30: ...city Double sided Printing Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Printing Software Loading Paper in the Sheet Feeder You can print documents and photos on a variety of paper types and sizes 1 Flip the feeder guard forward then raise the paper support 2 Pull out the output tray ...

Page 31: ...nserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges Note Do not fan or curl photo paper 5 Do one of the following Insert paper glossy or printable side up and short edge first at the center of the paper support ...

Page 32: ...ort Load them printable side up and flap edge left Load a sheet of loose leaf or other paper with holes facing as shown To load a sheet of paper longer than legal size close the paper support and output tray then flatten the leading edge of the paper as shown ...

Page 33: ...ding a stack of envelopes press each envelope flat before loading it or load one envelope at a time Do not load envelopes that are curled folded or too thin or that have plastic windows Check the paper package for any additional loading instructions If you use paper with binder holes load only one sheet at a time in only these sizes Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm or ...

Page 34: ...n Presentation Paper Matte 80 sheets Epson Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss 20 sheets If paper feeds incorrectly or printing is uneven or smeared load 1 sheet at a time Epson Premium Presentation Paper Matte Double sided 1 sheet Envelopes 10 envelopes Parent topic L...

Page 35: ...Paper Matte Double sided Letter 8 5 11 inches 216 279 mm 1 sheet You cannot print double sided on the following paper types Epson Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Ultra Premium Photo Paper Glossy Epson Premium Presentation Paper Matte Envelopes Parent topic Loading Paper Available Epson Papers You can purc...

Page 36: ...Paper Glossy 4 6 inches 102 152 mm S041809 S042038 50 100 Letter 8 5 11 inches 216 279 mm S041141 S041649 S041271 20 50 100 Epson Premium Photo Paper Glossy 4 6 inches 102 152 mm S041808 S041727 40 100 16 9 wide 4 7 1 inches 102 181 mm S042109 20 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 Epson Ultra Premium Photo Paper ...

Page 37: ... compatible sizes Borderless Paper Types Epson Bright White Paper Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Borderless Paper Sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm 16 9 wide 4 7 1 inches 102 181 mm A4 8 3 1...

Page 38: ...m Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Premium Presentation Paper Matte Note The settings listed here are available only when printing from your computer the...

Page 39: ...s 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing into the corner Slide the original to the edges of the indicated corner Note The edges of your original may be cropped by 0 06 inch 1 5 mm from the edge of the scanner glass Manually position your original away from the edges to prevent cropping 3 Close th...

Page 40: ...40 Related topics Copying Scanning ...

Page 41: ...a black and white original press the B W copy button To copy a color original press the color copy button To copy a black and white or color original in draft mode hold the B W copy button or the color copy button and press the stop button at the same time To make more than one copy repeatedly press the B W copy button or the color copy button for the number of copies you need up to 20 copies For ...

Page 42: ...ng a Product Button Printing with Windows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain so...

Page 43: ...to you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to vi...

Page 44: ...ess setting and the Quality setting will be set to Standard 5 If you are printing a borderless photo select Borderless You can click Settings to access additional options for borderless printing Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 6 Select the orientation of your document Note If you are...

Page 45: ...nu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 15 To reduce noise during printing when you select Plain Paper Bright White Paper select On ...

Page 46: ...er 4 4 Poster Prints one image on multiple sheets of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note 1 Select one of the following op...

Page 47: ... use 4 Click OK to return to the Main tab 5 Print a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows ...

Page 48: ...g in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for your document or photo ...

Page 49: ...ness contrast and color saturation for your image Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images Note You can also select Color Universal Print settings 3 To add the following features click the Watermark Features button...

Page 50: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 51: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 52: ...ettings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Document Name Collate Number copy number Note The user name computer name date and tim...

Page 53: ...s Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab ...

Page 54: ...lace your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK ...

Page 55: ... to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 56: ...ings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Remove white borders Removes white margins that may appear when you print borderless photos Always Spool RAW Datatype I...

Page 57: ...the resolution of print data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting...

Page 58: ...ent unauthorized changes 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printers Right click your...

Page 59: ... the Optional Settings tab by changing the user or group permissions in the Security tab 3 Click Driver Settings You see this window 4 Select the checkbox for each setting you want to lock To lock all print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Locked Setting Options Parent topic Printing with Wi...

Page 60: ...olor Allows color printing Grayscale Allows printing in black or shades of gray only Multi Page Off Prohibits multi page settings 2 Up Allows printing of 2 pages on one sheet of paper 4 Up Allows printing of 4 pages on one sheet of paper Parent topic Locking Printer Settings Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only whi...

Page 61: ...d for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right cl...

Page 62: ...the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature ...

Page 63: ...ates select a setting in the Check every menu To disable the automatic update feature select the Never option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with the Built in Epson Driver Windows 10 S You can print with the built in Epson printer...

Page 64: ...e Selecting Print Settings Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your applica...

Page 65: ... window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 66: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 67: ...lick OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings Mac ...

Page 68: ...settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting...

Page 69: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 70: ... Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 9 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for ...

Page 71: ...ilable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Normal Vivid For everyday text and image printing with good quality and print speed Fine For text and graphics with good quality and print speed Quality For text and graphics with increased quality and print speed Best Quality For the best print quality but...

Page 72: ...e by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting If you are printing a borderless photo select the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type and...

Page 73: ...int order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your p...

Page 74: ... Parent topic Printing on a Mac Color Matching and Color Options Mac You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can custo...

Page 75: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 76: ...nting on a Mac Printing Preferences Mac You can select from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed High Speed Printing Speeds up printing but may reduce print quality ...

Page 77: ...you choose whether or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you ha...

Page 78: ...he print window Checking Print Status Mac Parent topic Printing on a Mac Related references Printing Preferences Mac Related tasks Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Selecting Print Layout Options Mac ...

Page 79: ... print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Printing From a Chromebook With a Google Account y...

Page 80: ...er button that appears next to your product 6 Click Register on the confirmation screen Your product s LCD screen displays a confirmation message 7 Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page 8 To print to the connected product select the print command in your Chrome app Your product is now linked to your Google Account and ca...

Page 81: ...efault scan settings using the Event Manager utility on the computer Note You must connect your product to your computer with a USB cable to scan using the product buttons 1 Make sure you installed the product software and connected the product to your computer using a USB cable 2 Press the B W copy button and the color copy button at the same time Your original is scanned and saved as a PDF on yo...

Page 82: ...ferent job 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings scan and save the scanned image to a file Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this ...

Page 83: ... 2 window like this Parent topic Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN compliant scanning program to select scan settings scan and open the scanned image in the program ...

Page 84: ...with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your p...

Page 85: ...w like this Parent topic Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app You can save the scanned document to your device or a cloud service e mail it or print it ...

Page 86: ...ct your product 4 Select the scan settings and scan your original 5 Save your scanned image to a file or cloud location Parent topic Starting a Scan Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and chang...

Page 87: ...iginal 3 Select the Document Size setting that matches the size of your original You can select Customize to enter a custom size if necessary 4 Select the image type of your original and how you want it scanned as the Image Type setting 5 Select the Resolution setting you want to use for your scan ...

Page 88: ...s and select any desired format options 10 Enter the file name for your scanned file in the File Name field If necessary select Settings to modify the file name settings 11 Select the location in which you want to save your scanned file as the Folder setting If necessary select Select to create a new folder 12 Click Scan The product scans your original and saves the scanned file in the location yo...

Page 89: ...n 2 Additional Scanning Settings Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab Not all adjustment settings may be available depending on other settings you have chosen Remove Background Removes the background of the originals Text Enhancement Sharpens the appearance of letters in text documents Auto Area Segmentation Makes black a...

Page 90: ...ge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white Dual Image Output Scans the original image twice using different output settings Windows only Parent topic Scanning in Epson Scan 2 Saving Scanned Documents as a Searchable PDF You can scan a document and save the text in a searchable PDF In a searchable PDF text is recognized using Optical Characte...

Page 91: ...e PDF or protect printing or editing properties 11 Click OK 12 Confirm the File Name setting and select a Folder setting for your document 13 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format O...

Page 92: ...mat that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution rais...

Page 93: ...pi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select the Epson Scan 2 Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 200 dpi Print fax convert to editable text OCR create searchable PDF 200 to 300 dpi Parent topic Scanning in Epso...

Page 94: ...nk unit out of the reach of children Do not allow children to drink from or handle the ink bottles and bottle caps Do not tilt or shake an ink bottle after opening it otherwise ink may leak If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out immediately Seek medical advice if problems p...

Page 95: ...o not subject it to impacts or temperature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to keep the ink bottle upright when tightening the cap and take measures to prevent ink from leaking when you transport the bottle Ink Bottle and Ink Tank Information To maintain optimum print head performance some ink is consumed from all ink tanks during print...

Page 96: ...e ink tanks Parent topic Refilling Ink Related tasks Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Select Monitoring Preferences ...

Page 97: ...per at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Note This product is designed to work with genuine Epson inks Non Epson ink or any other ink not specified for this printer could cause damage not covered by Epson s warranties ...

Page 98: ...se new ink bottles and use the ink by the date printed on the package Ink color Part number Black 502 Cyan 502 Magenta 502 Yellow 502 Parent topic Purchase Epson Ink Refilling the Ink Tanks Make sure you have new ink bottles handy and have read the ink safety precautions before you begin You can continue to use the product even if one or more ink tanks are not filled all the way Caution Wear dispo...

Page 99: ...99 2 Lift up the scanner unit ...

Page 100: ...100 3 Open the ink tank cover then open the cap for the ink tank you are going to fill ...

Page 101: ...h them immediately with water If ink gets into your mouth spit it out immediately Seek medical advice if problems persist Keep the ink bottles out of the reach of children and do not drink the ink 5 Position the top of the ink bottle along the slot in front of the filling port then slowly stand the bottle up to insert it Note Refer to the color coded sticker on the ink tank unit to identify the co...

Page 102: ...ine Note If ink does not flow from the bottle lift and reinsert the bottle 7 When the ink tank is full remove the ink bottle and securely close the ink tank cap Note If any ink remains in the bottle replace the bottle cap and tighten it Store the bottle upright for later use 8 Repeat the previous steps as necessary for each ink tank you need to refill ...

Page 103: ...103 9 Close the ink tank cover then close the scanner unit Parent topic Refilling Ink ...

Page 104: ...quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first If you still see white or dark lines or gaps in your printouts even after clean...

Page 105: ...n 4 When the product turns on release both buttons The product begins printing a nozzle check pattern Note It can take a few seconds for the nozzle check to start printing If the nozzle check does not start printing after a few seconds make sure there is paper loaded in the printer 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 6 If ...

Page 106: ... on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and se...

Page 107: ...107 You see a window like this 4 Click Print ...

Page 108: ...mprovement after cleaning the print head up to 3 times turn the product off and wait at least 12 hours Then try cleaning the print head again If quality still does not improve run a Power Cleaning If there is still no improvement contact Epson support Parent topic Print Head Nozzle Check Related concepts Power Cleaning Related tasks Checking the Nozzles Using the Product Buttons Refilling the Ink ...

Page 109: ...product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Hold down the stop button for 3 seconds to start the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 4 Run a nozzle check to confirm that the print head is clean...

Page 110: ...ct Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Head Cleaning You see a window like this 5 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or open the printer cover duri...

Page 111: ...e gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then try cleaning the print head again If quality still does not improve run a Power Cleaning If there is still no improvement contact Epson support Parent topic Print Head Cleaning Related concepts Pow...

Page 112: ...on Power Cleaning may cause the ink pads to reach their capacity sooner When an ink pad reaches the end of its service life the product stops printing and you must contact Epson for support Power Cleaning Using a Computer Utility Parent topic Print Head Maintenance Related concepts Print Head Nozzle Check Related tasks Checking Ink Levels on Your Product Refilling the Ink Tanks Loading Paper in th...

Page 113: ... the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Power Cleaning You see a window like this 5 Follow the on screen instructions to run a Power Cleaning 6 When Power Cleaning is finished run a nozzle check If the print quality did not improve turn off the produc...

Page 114: ...g the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Related concepts Print Head Nozzle Check Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows...

Page 115: ...then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You can press Skip where available to skip a particular alignment sheet You see a window like this ...

Page 116: ...e sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 7 When you are done click Finish Parent topic Print Head Alignment Related concepts Print Head Nozzle Check Related tasks Loading Paper in the Sheet Feeder Cleaning the Paper Path If you see ink on the back ...

Page 117: ...ean Parent topic Adjusting Print Quality Related tasks Loading Paper in the Sheet Feeder Cleaning Your Product Related topics Copying Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paper path the print head path inside the printer may be smeared with ink To clean the print head path use the following Several cotton swa...

Page 118: ...anner unit 5 Using the flashlight check the translucent film shown here for ink smears 1 Translucent film 2 Print head rail Caution Do not touch the print head rail or wipe the grease off of it You may not be able to print ...

Page 119: ...ry to clean all ink smears 9 When the translucent film is dry close the scanner unit 10 Reconnect any disconnected cables plug in the power cord and turn on the product Parent topic Adjusting Print Quality Checking the Number of Sheets You can view an option that displays the number of sheets of paper that have fed through the product Note You can also view the number of sheets of paper fed throug...

Page 120: ...ormation You see this window 5 After checking the number of sheets fed into the printer click OK to close the window Note The number of sheets is displayed only when Epson Status Monitor 3 is enabled Parent topic Checking the Number of Sheets Checking the Sheet Counter Mac You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 In the Apple men...

Page 121: ...121 2 Select Printer and Option Information You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets ...

Page 122: ...r lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Clean the...

Page 123: ...htening the cap and take measures to prevent ink from leaking when transporting the ink bottles Do not put opened ink bottles in the box with the product Do not carry the product by its control panel this may damage the product Note Before storing your product for a long period replace low expended or expired ink to help prevent the print head from drying out Store your product in a cool dry place...

Page 124: ...124 3 Secure the print head to the case with tape Caution Do not place tape on the white flat cable or transparent film inside the product otherwise you may damage your product 4 Lower the scanner unit ...

Page 125: ...he paper from the product 6 Unplug the power cable 7 Disconnect any connected cables 8 Open the ink tank unit cover and make sure that the ink tank caps are installed securely 9 Close the ink tank cover and scanner unit ...

Page 126: ...nal packaging materials if possible or use equivalent cushioning around the product Be sure to remove the tape from the print head before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product ...

Page 127: ...ork Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Product Software Where to Get Help Product Light Status You can often diagnose problems with your product by checking its lights Lights 1 power l...

Page 128: ...the error The power light is flashing The paper light is flashing An ink pad is nearing or at the end of its service life Contact Epson for support If a message to continue printing appears on your computer press the B W copy button or the color copy button to continue printing All lights are flashing Paper or protective material is stuck inside the product Open the scanner unit and remove any jam...

Page 129: ...dard warranty of the product the exchange of the product or replacement of the pads is covered under the standard warranty If the product is out of warranty the pads can be replaced by any Epson authorized service provider The waste ink pads are not a user replaceable part Parent topic Solving Problems Related concepts Print Head Nozzle Check Checking the Nozzles Using the Product Buttons Running ...

Page 130: ...omputer cable software or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related ...

Page 131: ... Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet Also make sure your system meets the requirements for your operating s...

Page 132: ...oint Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Hom...

Page 133: ...ccessing a low priority Internet connection Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol Parent topic Solving Network Problems Related concepts Wi Fi Direct Mode Setup Related tasks Printing a Network Status Sheet Related topics Wi Fi Networking Network Software Cannot Find Product...

Page 134: ... documentation for instructions on disabling the Privacy Separator function Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Related topics Wi Fi Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window try these solutions Turn your product off wait 30 seconds then turn it back on again If you are conne...

Page 135: ...roduct are both using the same wireless network If network printing is slow print a network status sheet and check the signal strength If it is poor place your product closer to your router or access point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in ...

Page 136: ...contact your internet service provider for instructions If you are scanning a large original at a high resolution a network communication error may occur Try scanning again at a lower resolution If network communication was interrupted while starting Epson Scan 2 exit Epson Scan 2 wait a few seconds and restart it If Epson Scan 2 cannot restart turn off your product turn it back on and try restart...

Page 137: ...product Product Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Parent topic Solving Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary If the nozzle check page does not print but the product s po...

Page 138: ... at once remove the paper fan the edges to separate the sheets and reload it If paper jams when you load only one or two sheets try loading more sheets at a time Do not load more than the recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets Make sure your paper meets the specifications for your product Try cleaning the paper path For best re...

Page 139: ...essary 2 Gently pull out any jammed paper from the rear paper feed 3 Press the B W copy button or the color copy button to resume printing If the product lights still show an error continue with the next step 4 Press the power button to turn the product off 5 Lift the scanner unit and remove the jammed paper and any torn pieces ...

Page 140: ...ou load new paper Parent topic Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Paper Jam Problems in the Rear Cover You can remove jammed paper by opening the rear cover of the product 1 Cancel the print job if necessary 2 Press the buttons to release the rear cover and remove the cover from your product Carefully remove any jammed paper from inside the product ...

Page 141: ...nting Using a Product Button Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type sett...

Page 142: ...hub make sure it is a first tier hub If it still does not print connect your product directly to your computer instead of the hub Make sure the printer status is not offline or pending Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly In Windows make sure your product is selected as the default printer In Windows d...

Page 143: ...el and click Printer under Hardware and Sound Right click your product name select Printing Preferences and select your product name again if necessary 2 Click the Maintenance tab 3 Click the Extended Settings button 4 Select Enable EPSON Status Monitor 3 and click OK 5 Click the Monitoring Preferences button 6 Click the checkbox for the option that adds the shortcut icon to the taskbar 7 Click OK...

Page 144: ...ol RAW Datatype Page Rendering Mode Print as Bitmap Windows Select Printer Properties click the More Options tab and make sure the High Speed setting is enabled Mac Select System Preferences select Printers Scanners then select your product Select Options Supplies then select Options or Driver and enable the High Speed Printing setting If printing is still slow and you are using Windows 7 or Windo...

Page 145: ...rect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system...

Page 146: ...opic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper or Media Type Settings Printing Software Related tasks Loading Paper in the Sheet Feeder Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and pr...

Page 147: ...select Remove White Borders Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Mac Selecting Basic Print Settings Windows Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure any cables are securely connected at both ends In Windows delete all jobs from the Windows Spooler Click Prin...

Page 148: ...in your printing program You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Loading Paper in the Sheet Feeder Selecting Basic Print Settings Mac Selecting Basic Print Settings Windows Selecting Page Setup Settings Mac Slanted Printout If your printouts are slanted try these solutions Sli...

Page 149: ...int Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Adjust the print quality in the product software You may need to refill the in...

Page 150: ...your product software matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may ap...

Page 151: ...ct in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Specifications Available Epson Papers Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac Selecting Basic Print Settings Windows Selecting Printing Preferences Mac Selecting Ext...

Page 152: ...ing Print Head Alignment Related references Paper or Media Type Settings Printing Software Related tasks Cleaning the Paper Path Refilling the Ink Tanks Loading Paper in the Sheet Feeder Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper correctly for your product Select a higher print quality setting and turn off any high speed se...

Page 153: ...ozzle Check Print Head Cleaning Print Head Alignment Related tasks Selecting Basic Print Settings Mac Selecting Basic Print Settings Windows Selecting Printing Preferences Mac Selecting Additional Layout and Print Options Windows Incorrect Colors If your printouts have incorrect colors try these solutions Make sure the paper type setting matches the paper you loaded Make sure the Grayscale setting...

Page 154: ... time run the Power Cleaning utility Note Power Cleaning consumes a lot of ink so run this utility only if you cannot improve print quality by cleaning the print head Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Available Epson Papers Related tasks Selecting Basic Print Settings Mac Selecting Basic ...

Page 155: ...art Epson Scan 2 If you cannot start Epson Scan 2 try these solutions Make sure your product is turned on and any interface cables are securely connected at both ends Make sure Epson Scan 2 is selected as your scanning program Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart Epson Scan 2 Check the connection setting and test ...

Page 156: ...uter screen has a quality problem Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scanned Image Edges are Croppe...

Page 157: ...f a scanned image appears distorted or blurry try these solutions Make sure your original is not wrinkled or warped This may prevent the original from laying flat on the scanner glass Do not move your original or your product during scanning Your product will not operate properly while tilted at an angle Place your product on a flat stable surface that extends beyond its base in all directions Adj...

Page 158: ...ginal and scan it again Adjust these Epson Scan 2 settings if available and try scanning again Select the Advanced Settings tab and adjust the Brightness setting If the Image Type is set to Black White select Text Enhancement If the Image Type is set to Color or Grayscale change the Text Enhancement setting to High Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an Im...

Page 159: ...ust the Color Enhance setting Parent topic Solving Scanned Image Quality Problems Related references Additional Scanning Settings Main Settings Tab Additional Scanning Settings Advanced Settings Tab Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner g...

Page 160: ...lick Yes or Continue In the next window select your product and click OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 10 8 x Select Epson Event Manager and click Uninstall Windows 7 Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and ...

Page 161: ...aller icon 6 In the Epson Uninstaller screen select the checkbox for each software program you want to uninstall 7 Click Uninstall 8 Follow the on screen instructions to uninstall the software 9 Reinstall your product software Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remove ...

Page 162: ...iday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com U S sales or epson ca Canadian sales You can also purc...

Page 163: ...er Specifications Printable Area Specifications Scanning Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Wind...

Page 164: ...10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for your operating system visit the Epson support site at epson com support U S epson ca support Canada or epson com jm support Caribbean select your product and select Downloads Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of pape...

Page 165: ...7 mm 16 9 wide 4 7 1 inches 102 181 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper and paper distributed by Epson Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain bond paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may declin...

Page 166: ...ns 0 12 inch 3 mm 2 Reduced print quality area top 1 61 inches 41 mm 3 Reduced print quality area bottom 1 46 inches 37 mm Borderless 1 Reduced print quality area top 1 73 inches 44 mm 2 Reduced print quality area bottom 1 57 inches 40 mm ...

Page 167: ...t 1 61 inches 41 mm Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10200 14040 pixels 1200 dpi Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US letter or A4 Scanning resolution 1200 dpi main scan 2400 dpi sub scan Output resolution 50 to 9600 in 1 dpi increments ...

Page 168: ...mage not covered by Epson s warranties The included initial ink bottles must be used for printer setup and are not for resale The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature Color Black Cyan Magenta Yellow Ink life Do not us...

Page 169: ...ecifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50 60 Hz Rated current 0 4 to 0 2 A Power consumption with USB connection Standalone copying Approximately 12 W ISO IEC24712 Ready mode Approximately 3 9 W Sleep mode Approximately 0 7 W Power off mode Approximately 0 2 W Parent topic Technical Specifications Environmental Specifications Temperature Opera...

Page 170: ...EEE 802 11 b g or IEEE 802 11 b g n depending on purchase location Security WEP 64 128 bit WPA2 PSK AES complies with WPA2 with support for WPA WPA2 Personal Frequency band 2 4 GHz Communication mode Infrastructure mode Wi Fi Direct Simple AP not supported for IEEE 802 11b Security protocol SSL TLS HTTPS Server Client Maximum radio frequency power transmitted 19 8 dBm EIRP Parent topic Technical S...

Page 171: ...d including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation exposure limits set forth for an uncontroll...

Page 172: ...he type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system that regularly switches...

Page 173: ...penings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Keep your product at least 8 7 inches 22 cm away from cardiac pacemakers to prevent your product s radio waves from affecting the operation of the pacemaker When connecting the product to a computer or oth...

Page 174: ...rom authorized staff members at the facility and follow all posted warnings and directions on the device to avoid causing an accident Parent topic Important Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reas...

Page 175: ...dinance or any other legal or equitable basis DISPUTE DOES NOT INCLUDE IP CLAIMS or more specifically a claim or cause of action for a trademark infringement or dilution b patent infringement c copyright infringement or misuse or d trade secret misappropriation an IP Claim You and Epson also agree notwithstanding Section 1 6 that a court not an arbitrator may decide if a claim or cause of action i...

Page 176: ...L NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING 1 6 Arbitration Procedure If you or Epson commences arbitration the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed excluding any rules that permit arbitration on a class or representative basis the JAMS Rules...

Page 177: ... applicable reimburse you for all JAMS filings and arbitrator fees for any arbitration commenced by you or Epson pursuant to provisions of this Agreement d Award in Your Favor For Disputes in which you or Epson seeks 75 000 or less in damages exclusive of attorney s fees and costs if the arbitrator s decision results in an award to you in an amount greater than Epson s last written offer if any to...

Page 178: ...7 if you timely elected to opt out when you first assented to this Agreement 1 9 Severability If any provision in this Section 1 is found to be unenforceable that provision shall be severed with the remainder of this Agreement remaining in full force and effect The foregoing shall not apply to the prohibition against class or representative actions as provided in Section 1 5 This means that if Sec...

Page 179: ...options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information ...

Page 180: ...Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright...

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