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Solving Setup Problems
Check these sections if you have problems while setting up your product.
Product Does Not Turn On or Off
Noise After Filling the Ink
Software Installation Problems
Parent topic:
Product Does Not Turn On or Off
If you cannot turn the product on or off, try these solutions:
• If you cannot turn on your product, make sure the power cord is securely connected and hold down
the power button a little longer.
• If you cannot turn off your product, hold down the power button a little longer. If you still cannot turn off
your product, unplug the power cord, plug the power cord back in, then turn your product on and off
again using the power button.
Parent topic:
Noise After Filling the Ink
If you hear noises from your product after filling the ink tanks with ink, check these explanations:
• The first time you fill the tanks with ink, the product must charge its print head. Wait until charging
finishes before you turn off the product, or it may charge improperly and use excess ink the next time
you turn it on. Your product is finished charging the print head when the
power light stops flashing.
• If the product's print head stops moving or making noise, and the charging process has not finished
after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is
still in progress. If it is still in progress, contact Epson for help.
Parent topic:
Related references
Software Installation Problems
If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and any necessary cables are securely connected at both ends. If
you still have problems installing software, disconnect the cable and carefully follow the instructions on
the
Start Here
sheet. Also make sure your system meets the requirements for your operating system.
Summary of Contents for ET-2850U
Page 1: ...ET 2850U User s Guide ...
Page 2: ......
Page 14: ...14 Product Parts Inside 1 Document cover 2 Scanner glass 3 Scanner unit 4 Control panel ...
Page 120: ...120 You see an Epson Scan 2 window like this ...
Page 122: ...122 You see an Epson Scan 2 window like this ...
Page 136: ...136 You see a screen like this 2 Click the Save Settings tab ...
Page 141: ...141 You see this window ...
Page 212: ...212 3 Open the scanner unit with both hands until it locks and remove any jammed paper inside ...