Epson EH-TW7000 User Manual Download Page 84

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Troubleshooting

Event ID

Cause

Remedy

04FE

The network software ended unexpectedly.

Check the status of network communications.
Wait for a while and then try connecting again.

0479
04FF

A system error occurred in the projector.

Restart the projector.

0891

The same SSID access point cannot be found.

Set the computer, the access point, and the
projector to the same SSID.

0892

WPA and WPA2 authentication type mismatch. Check the setting of wireless LAN security to

see if it is correct.

0894

Communications was cut off because a con-
nection was made to the wrong access point.

Check with the network administrator and fol-
low their instructions.

0898

Failed to acquire the DHCP.

Check that the DHCP server is operating cor-
rectly. Turn off the DHCP setting if you are not
using DHCP.

Network

Network Configu-

ration

Wireless LAN

IP Settings

DHCP

p.69

0020
0026
0032
0036
0037
0038
0899

Other connection errors

If restarting the projector or network software
does not solve the problem, contact your local
dealer or the nearest address provided in the
Epson Projector Contact List.

Epson Projector

Contact List

Summary of Contents for EH-TW7000

Page 1: ...User s Guide ...

Page 2: ...as well as a support and service guide troubleshooting check lists and so on Make sure you read this guide before using the pro jector User s Guide this guide Contains information on setting up and basic operations before using the projector using the Configuration menu and handling problems and performing routine maintenance Quick Start Guide Contains information on the procedures for setting up ...

Page 3: ...at if ignored could possibly result in personal injury or physical damage due to incorrect handling General Information Indications Attention Indicates procedures which may result in damage or malfunctions to occur c Indicates additional information and points which may be useful to know regarding a topic s Indicates a page where detailed information regarding a topic can be found Menu Name Indica...

Page 4: ...Connecting external speakers 23 Attaching the Wireless LAN Unit 23 Preparing the Remote Control 24 Installing the Remote Control Batteries 24 Remote Control Operating Range 24 Operating range left to right 24 Operating range top to bottom 24 Basic Operations Projecting Images 25 Turning On the Projector 25 If the target image is not projected 26 Using the Home Screen 26 Turning Off 27 Adjusting th...

Page 5: ...n iProjection iOS Android 54 Operating using a smartphone remote control function 56 Configuration Menu Configuration Menu Functions 58 Configuration Menu Operations 58 Configuration Menu Table 59 Image menu 59 Signal menu 61 Settings menu 62 Extended menu 65 Network menu 67 Info menu 70 Reset menu 70 Troubleshooting Problem Solving 71 Reading the Indicators 71 Indicator status during an error war...

Page 6: ...Accessories and Consumables 94 Optional Items 94 Consumables 94 Supported Resolutions 95 PC 95 SD 95 HD 95 4K 96 3D 97 Specifications 99 EH TW7100 EH TW7000 99 Appearance 102 List of Safety Symbols 103 Glossary 105 General Notes 106 Warning Labels 106 General Notice 107 ...

Page 7: ...ion for free from the App Store or from Google Play s p 54 Other Useful Functions In addition the following useful functions are provided Playing audio through the internal speaker This allows you to enjoy audio without an external speaker EH TW7100 only Operate by remote control from a smartphone By using Epson iProjection you can operate the projector from a smartphone or tablet s p 56 ...

Page 8: ...jector to protect the lens from being scratched or soiled s p 25 e Lens Images are projected from here f Zoom ring Adjusts the image size s p 29 g Remote receiver Receives signals from the remote control s p 24 h Front adjustable foot When set up on a surface such as a table extend the foot to adjust horizontal tilt s p 29 i Air filter cover When cleaning or replacing the air filter open this cove...

Page 9: ...ate the projector is warming up or cooling down Shows the projector s status through a combination of other indicators lit and flashing s p 71 c Standby Standby indicator Turns the projector on or off s p 25 Lit when the projector is on Shows the projector s status through a combina tion of other indicators lit and flashing s p 71 d Home Displays or closes the Home screen s p 26 e EH TW7100 Volume...

Page 10: ...s the current item and moves to the next level s p 58 i Menu Displays and closes the Configuration menu On the Configuration menu you can make adjustments and settings for Sig nal Image and so on s p 58 j Temperature indicator Flashes orange if the internal temperature is too high Shows the projector s errors through a combination of other indicators lit and flashing s p 71 c WhentheIlluminationfu...

Page 11: ... Displays the adjustment screen for Dynamic Range s p 61 i Top Bot tom Left Right Selects menu items and adjustment values s p 58 j Default The adjustment value returns to its default value when pressed while the menu s adjust ment screen is displayed s p 58 k Menu Displays and closes the Configuration menu On the Configuration menu you can make adjustments and settings for Signal Image and so on ...

Page 12: ... displayed it confirms the current item and moves to the next level s p 58 C Image Enh Displays the Image Enhancement menu s p 37 D Volume Adjusts the volume s p 33 E Mute Temporarily mutes or plays the audio s p 33 F Aspect Selects the aspect mode according to the in put signal s p 34 G A V Mute Temporarily hides or shows the image and audio s p 33 H Home Displays or closes the Home screen s p 26...

Page 13: ...th the MicroSaver security system manufac tured by Kensington For more details visit the homepage of Kensington at http www kensington com f Audio Out port Outputs audio during playback to external speakers s p 23 g Cable holder The weight of the cable may result in imperfect insertion of its connector Put a commercially available clamping band cable tie through this holder to bind and fix the cab...

Page 14: ...ble extend the foot to adjust horizontal tilt s p 29 b Ceiling mount fixing points four points Attaches the optional ceiling mount here when suspending the projector from a ceiling s p 94 c Air intake vent Whensuspending from a ceiling makesure itis setup sothat dust doesnotcollect in this section ...

Page 15: ...stalled in parallel with the screen c If the projector cannot be installed in front of the screen you can adjust the position of the image by using lens shift s p 29 Installing the projector horizontally by adjusting the height of either side If the projector is tilted the projected image is also tilted Install the projector horizontally so that both sides are at the same height If the projector c...

Page 16: ...urant kitchens or home kitchens Locations containing volatile solvents or chemicals such as factories or laboratories Locations where oil detergents chemicals and so on could adhere to the projector such as factories restaurant kitchens or home kitchens Locations in which aroma oils are often used such as relaxation rooms Locations near devices that produce excessive smoke airborne oil particles o...

Page 17: ...ojecting You can suspend the projector from the ceiling with the optional ceiling mount to project images c When suspending from the ceiling and projecting set Projection to Front Ceiling or Rear Ceiling s Extended Projection p 65 Set Inverse Audio to On to use the built in speaker when the projector is suspended from a ceiling EH TW7100 only s Settings Audio Inverse Audio p 62 ...

Page 18: ...se the projection distance to fit the projected image to the screen size When adjusting the projection position vertically in lens shift A Distance from the center of the lens to the bottom edge of the projected image when lens shift is raised to its highest level B Distancefrom thecenter of thelenstothebottomedgeoftheprojectedimage whenlensshiftislowered to its lowest level E Projection distance ...

Page 19: ...ize Projection Distance E Lens Shift Maximum Values F W x H Minimum Wide Maximum Tele Distance A Distance B Distance C D 40 89 x 50 116 189 5 55 21 60 133 x 75 175 285 7 82 32 80 177 x 100 235 381 10 110 43 100 221 x 125 295 477 12 137 53 120 266 x 149 354 574 15 164 64 150 332 x 187 444 718 19 205 80 200 443 x 249 593 958 25 274 106 Vertical and horizontal lens shift cannot both be set to their m...

Page 20: ...Preparing 19 Installation example with 16 9 screen size and 100 Side view Overhead view ...

Page 21: ...ps change the EDID setting to Normal sSignal Advanced EDID p 61 You can also connect your AV system to enjoy the audio from connected equipment When using the power supply port for an optical HDMI cable connect it to the DC Out 2 0A power supply port Connecting a Computer To project images from a computer connect to the projector using an HDMI cable commercially available Connecting External Equip...

Page 22: ...s to select Projector and then press the Enter button to confirm the selection c Display menus in the order Settings Bluetooth Bluetooth Audio d Use the up and down buttons to select On and then press the Enter button to confirm the selection e Turn on pairing mode on the Bluetooth device you want to connect to See the documentation supplied with the Bluetooth device for more information f Select ...

Page 23: ...ent to malfunction which could cause an accident Do not use the device near automatically controlled equipment such as automatic doors or fire alarms c Connect a Bluetooth device that supports copyright protection SCMS T You may not be able to connect depending on the standard and type of device Even when connecting within the specified communication distance connections can be lost due to the sta...

Page 24: ...lowing methods to project over wireless LAN For more details see the download page Projecting four screens simultaneously When using Epson iProjection Windows Mac you can display up to four separate screens from the projector from up to 50 computers connected to the network You can download Epson iProjection Windows Mac from the following Web site https www epson com Projecting images from a mobil...

Page 25: ...nt cover catch lift the cover up b Replace the old batteries with new batteries Check the polarity of the batteries and before installing c Reattach the battery cover Press the cover until it clicks into place c If delays in the responsiveness of the remote control occur or if it does not operate it probably means that the batteries are becoming flat When this happens replace them with new batteri...

Page 26: ...gthepowercord to the projector without having to press any buttons s Extended Operation Direct Power On p 65 e Turn on the connected equipment Warning Do not look into the lens during projection The powerful light emitted could cause damage to eyesight Pay close attention to how your child behaves Donotstandinfrontofthelensduringprojection Clothes could be damaged due to the high temperature c Thi...

Page 27: ... functions Press the Home button on the remote control or the control panel to display the Home screen Under the following conditions the Home screen is displayed automatically when the projector is turned on Home Screen Auto Disp is set to On s Extended Home Screen Home Screen Auto Disp p 65 There are no signals from any sources a Selects the source you want to project b Displays the Connection G...

Page 28: ...atus indicator flashes and the projector begins to cool down c When Standby Confirmation is set to Off you can turn off the projector by pressing the button on the remote control once s Extended Display Standby Confirmation p 65 d Wait until cool down is complete When cool down is complete the status indicator stops flashing e Disconnect the power cord c If the power cord is connected some electri...

Page 29: ...ttern When adjusting the zoom focus or the projection position just after setting up the projector you can display a test pattern instead of connecting video equipment Press the Pattern button on the remote control to display the test pattern The standard for horizontal lines at the top and bottom uses 2 40 1 CinemaScope Press the Pattern button again to end the test pattern display Adjusting the ...

Page 30: ...fferent heights whentheprojectorissetuponatable adjustthefrontfootsothatbothsidesarelevelwitheachother Adjusting the Position of the Image Lens Shift If the projector cannot be installed directly in front of the screen you can adjust the position of the image by using lens shift Turn the vertical and horizontal lens shift dials on the projector to adjust the position of the image To locate the cen...

Page 31: ...shift centered Caution When transporting the projector set the lens position to the center If you transport the projector when the lens is not in the central position the lens shift mechanism could be damaged Also attach the protective pad that was attached when you purchased it c When you cannot make adjustments using lens shift use Keystone to correct the distortion s p 30 Theprojectedimagemaybe...

Page 32: ...e left and right buttons to perform horizontal correction When the top or bottom is too wide When the left or right is too wide c When you correct keystone distortion the projected image may be reduced Increase the projection distance to fit the projected image to the screen size You can also set H V Keystone from the Configuration menu s Settings Keystone H V Keystone p 62 You can make effective ...

Page 33: ...er button c To reset the Quick Corner corrections hold down the Esc button for about two seconds while the areaselection screen is displayed and then select Yes d Press the up down left right buttons to adjust the shape of the image as necessary Press the Enter button to return to the area selection screen c Ifyouseethisscreen youcannot adjust the shape any further in the direction indicated by th...

Page 34: ...ssive volume may cause loss of hearing Always lower the volume before powering off so that you can power on and then gradually increase the volume Hiding the Image and Muting the Audio Temporarily A V Mute Press the A V Mute button on the remote control to show or hide the image The audio is also muted or played c For movies the image and audio continue to play even during A V Mute You cannot resu...

Page 35: ...brightest mode Best for prioritizing brightness Bright Cinema Best for projecting vivid images Natural Best for faithfully reproducing the color of the source image We recommend selecting this mode when performing color adjustment for the image s p 40 Cinema Best for enjoying content such as movies Switching the Screen Between Full and Zoom Aspect You can change the input signal s type aspect rati...

Page 36: ...om 4 3 Images 16 9 Images 1 Images Recorded Using Squeeze Letterbox Images 2 Notes Matchestheverticalsizeof the projection panel The aspect ratio differs de pending on the input im age Uses the entire projection panel The aspect ratio dif fers depending on the in put resolution Retains the aspect ratio of the input signal and matches the horizontal size of the projection pan el The top and bottom ...

Page 37: ...tandard Enhances the outlines for the projected image overall When you adjust Stand ard the adjustment values for Thin Line Enhancement and Thick Line En hancement are also adjusted Thin Line Enhancement Details such as hair and patterns on clothing are enhanced Thick Line Enhancement Roughpartssuchasoutlinesforentiresubjectsorthebackgroundareenhanced making the overall image clearer a Press the M...

Page 38: ...rough images MPEG Noise Reduction 1 2 3 You can reduce dot and block noise that occurs in outlines when pro jecting MPEG movies Super resolution 2 FineLineAdjust Enhancesthecontrastandtheoutlinesofcomplicated images Soft Focus Detail Enhances the contrast and the outlines for smooth backgrounds Detail Enhancement 2 Enhances the contrast in an image to create a more emphatic texture and material fe...

Page 39: ...Iris p 59 b Usetheupanddownbuttonstoselect the item and then press the Enter button to confirm the selection c Depending on the image you may hear the Auto Iris operating but this is not a malfunction Setting Frame Interpolation You can play fast moving images smoothly by automatically producing intermediate frames between the original frames Frame Interpolation is available under the following co...

Page 40: ...eed Improves the response speed for images projected at high speed such as games This is only available when receiving a progressive signal input from the HDMI1 or HDMI2 ports Press the Fine Fast button to switch between Fine and Fast c You can make settings from the Configuration menu s Signal Advanced Image Processing p 61 This does not support 3D images When Image Processing is set to Fast Nois...

Page 41: ... R red G green and B blue Press the Menu button to display menus in the following order Image White Balance Custom Use the up and down buttons to select the item and then use the left and right buttons to make the adjustments The image becomes brighter when moved to the right positive and darker when moved to the left negative Offset When the image is made brighter shading for the darker sections ...

Page 42: ...rall color brightness of the image a Press the RGBCMY button c You can make settings from the Configuration menu s Image Advanced RGBCMY p 59 b Usetheupanddownbuttonstoselect the color you want to adjust and then pressthe Enter buttontoconfirmthe selection c Usetheupanddownbuttonstoselect Hue Saturation or Brightness d Use the left and right buttons to make adjustments Press the Esc button to adju...

Page 43: ...onfirm the selection The larger the value the lighter the dark portions of the image become but bright areas may appear discolored The upper part of the gamma adjustment graph becomes rounded The smaller the value the darker the bright portions of the image become The lower part of the gamma adjustment graph becomes rounded c The horizontal axis of the gamma adjustment graph shows the input signal...

Page 44: ... the Image 43 b Use the left and right buttons to select the tone you want to adjust from the graph c Use the up and down buttons to adjust the brightness and then press the Enter button to confirm the selection ...

Page 45: ...ory name is turned aqua it means the memory has already been registered When you select a registered memory a message is displayed asking you to confirm that you want to overwritethememory IfyouselectYes the previous content is erased and the current settings are saved Loading Deleting and Renaming a Memory You can load delete and rename registered memories Press the Memory button and then select ...

Page 46: ...ename Memory Changes the memory name Select the memory name you want to change and then press the Enter button Enter the memory name using the soft keyboard s p 68 When you have finished move the cursor over Finish and then press the Enter button ...

Page 47: ...s 3D projectioncannotbeperformed Fordetailson3DformatsettingsontheAVdevice seethedocumentationsuppliedwiththeAVdevice When the 3D format has not been correctly set up an image will not be correctly projected as shown below If a 3D image is not projected correctly even when a 3D format is set the synchronization timing for the 3D Glasses may be inversed Inverse the synchronization timing using Inve...

Page 48: ...well Do not place any breakable or fragile objects around you when using 3D Glasses 3D images may cause you to move your body involuntarily resulting in damage to nearby items or personal injury Only wear 3D Glasses when viewing 3D images Do not move around while wearing 3D Glasses Your vision may appear darker than normal causing you to fall or injure yourself Try to stay as level with the viewin...

Page 49: ...mages is six years old Children under the age of six are still developing and viewing 3D images may cause complications Consult your doctor if you have any concerns Childrenviewing3Dimagesthrough3DGlassesshouldalwaysbeaccompaniedbyanadult Itisoftendifficult to tell when a child is feeling tired or uncomfortable which could result in them feeling suddenly unwell Always check with your child to ensu...

Page 50: ...ut Change Link Changes the input source of the projector to HDMI when content is played back on the connected device Connected Devices Operations Using the projector s remote control you can perform op erations such as Play Stop Fast Forward Rewind Next Chapter Previous Chapter Pause VolumeAdjustment and Audio Mute You can also select the following functions from the HDMI Link screen Function Expl...

Page 51: ...available for HDMI Link and select on the device you want to project the image from Devices that can be controlled by HDMI Link automatically become the selected device Before displaying the list of connected devices check that HDMI Link is set to On s Settings HDMI Link HDMI Link p 62 a Pressthe HDMILink button andthen select Device Connections The Device Connections list is displayed Devices tha...

Page 52: ...wever the customer is liable for any costs involved You can download Epson iProjection Windows Mac from the following Web site https www epson com You can download Epson iProjection iOS Android from the App Store or Google Play Selecting Wireless Network Settings Manually Before you can project from your wireless network you need to select network settings for the projector a Press the Menu button...

Page 53: ... buttons to select characters and then press the Enter button to confirm the selection e Select Wireless LAN and then press the Enter button f Select the Connection Mode setting Quick Lets you connect the projector to your smartphones tablets or computers directly using wireless communication When you select Quick go to step 10 Advanced Lets you connect to multiple smartphones tablets or computers...

Page 54: ... make wireless settings on the connected device Then start the network software to send images to your projector through a wireless network c To prevent the SSID and IP address from being displayed on the LAN standby screen or the Home screen set SSID Display and IP Address Display to Off s Network Network Configuration Wireless LAN p 69 Selecting the Computer s Wireless LAN Settings Before connec...

Page 55: ...ngs select Complete and follow the on screen instructions to save your settings and exit the menus Projecting in Epson iProjection iOS Android You can display a QR code on the screen and project data easily from a smartphone or tablet using the Epson iProjection app version 3 1 1 or later c YoucandownloadEpsoniProjectionforfreefromtheApp StoreorfromGooglePlay Anyfeesincurred when communicating wit...

Page 56: ...tor is already receiving an image signal over the network the QR code is not displayed even if you press the LAN button Select Display the QR Code from the Network menu to display the QR code To hide the QR code press the Esc button f Start Epson iProjection on your smartphone or tablet g Read the projected QR code on your smartphone or tablet Read the code from in front of the screen so that the ...

Page 57: ...or on or off c Changes to the image from each input port s p 26 d Sets the image quality using the on screen instructions e Saves loads erases or rename a memory s p 44 f Turns HDMI Link on or off s p 49 g When HDMI Link is On you can perform operations such as Play Stop Fast Forward Rewind Next Chapter Previous Chapter and Pause h Specify Color Mode White Balance Image Enhancement Gam ma RGBCMY P...

Page 58: ... Function l When HDMI Link is set to On you can turn the image and audio on off temporarily s p 33 m Opens the touch pad screen You can operate the projector s menu screens by touching your touch pad n Selects the projector you want to control ...

Page 59: ...en you select the top menu on the left the sub menu on the right changes The line at the bottom is a guide for operations c Usetheupanddownbuttonstoselect the sub menu on the right and then pressthe Enter buttontoconfirmthe selection The adjustment screen for the selected function is displayed d Usetheup down left rightbuttonsto adjust the settings Ex Adjustment bar Ex Choices Press the Enter butt...

Page 60: ...oundings and the image you are projec ting s p 34 Brightness Adjusts the brightness when the image appears too dark Contrast Adjusts the contrast between light and shade in the images By increasing the contrast the images become vivid Color Satura tion Adjusts the color saturation for the im ages Tint Adjusts the tint for the images Sharpness Adjusts the image sharpness White Balance Color Temp Ad...

Page 61: ...MPEG Noise Reduction Smoothes out rough images in MPEG for mat Super resolution Fine Line Adjust Soft Focus Detail Adjusts the amount of enhancement for complicated images and backgrounds Detail Enhancement Strength Range Creates a more emphatic texture and ma terial feel of the image Advanced Gamma 2 1 0 1 2 Custom 2 Reset Performs gamma adjustments You can select a raw value oradjust using a cus...

Page 62: ...rectly 3D Viewing Notice On Off Turns the notice that appears when viewing 3D content on or off Aspect 1 Auto 2 Normal Full Zoom Anamorphic Wide 3 Horiz Squeeze 3 Selects the aspect mode s p 34 Overscan 1 Auto Off 4 and 8 Changestheoutputimageratio therangeofthe projected image Off 4 8 Sets the range of the image When set to Off the entire range of the image is pro jected Dependingon the image sig...

Page 63: ...Yes No Resets all Signal settings except for Diagonal Screen Size 3D Viewing Notice and Aspect 1 Settings are saved for each type of input source or signal 2 You may not be able to make selections depending on the source or type of signal 3 EH TW7100 only Settings menu Function Menu Settings Explanation Keystone H V Keystone V Keystone 60 to 60 Corrects keystone distortion s p 30 H V Keystone Manu...

Page 64: ...nking power on for the projector to the connected device select Bidirectional or PJ Device Power Off Link On Off Sets whether or not to power off connected de vices when the projector is turned off Link Buffer On Off If HDMI Link is not working correctly you may be able to improve it by changing the settings Bluetooth Search Bluetooth Device SearchesforavailableBluetoothdevicesanddis plays them as...

Page 65: ...he standby button is displayed on the screen if buttons are pressed while the projector is locked To unlock pressandholdthestandbybuttononthecontrol panel for at least 7 seconds If changed this settingis enabled onceyou close the Configuration menu User Button 3D Display Power Consumption Info SelectaConfigurationmenuitemtoassigntothe User button on the remote control By pressing the User button t...

Page 66: ...und Black Blue Logo Selects the screen status when no image signal is being input Startup Screen On Off Sets whether or not to show a startup screen when projection begins On or Off If changed this setting is enabled after you power off the projector and the cool down process is com plete Standby Con firmation On Off Sets whether or not to display a standby confir mation message On or Off s p 27 P...

Page 67: ...om Trigger Out Off Power Anamorphic Wide SettheTriggerOutfunctiontocommunicatethe projector s poweronstatusandsoontoexternal devices When set to Off no voltage is output from the Trigger Out port When set to Power voltage is output from the Trigger Out port when the projector is on For Anamorphic Wide when the projector is on andAspectissettoAnamorphicWideorHoriz Squeeze voltage is output from the...

Page 68: ...gnment function Rename Panel Alignment Memory1 Memory2 Memory3 Renames Panel Alignment memo ries Reset Yes No Resets the correction value Network menu Function Menu Settings Explanation Wireless LAN Power On Off Sets whether or not On or Off to use Wireless LAN Power Net Info Wireless LAN Displays the following network settings Connection Mode Wireless LAN system Antenna Level Projector Name SSID ...

Page 69: ...and then press the Enter button to input the text Press Finish to confirm your input or Cancel to cancel your input CAPS key Switches between uppercase and lowercase letters SYM1 2 key Switches the symbol keys Basic menu Function Menu Settings Explanation Projector Name Up to 16 alphanumeric characters Enter a name to identify the projector over a network Remote Password Up to 8 alphanumeric chara...

Page 70: ... 69 IP Settings 2 DHCP Set whether or not On Off to use DHCP If this is set to On you cannot set any more addresses IP Address Inputs the IP address for the projector The following IP addresses cannot be used 0 0 0 0 127 x x x 224 0 0 0 to 255 255 255 255 where x is a number from 0 to 255 Subnet Mask Enter the projector s subnet mask The following subnet masks cannot be used 0 0 0 0 255 255 255 25...

Page 71: ...Color Depth Displays the color depth and color difference Color Format Displays information onthe Color Space and Dynamic Range Status This is information about errors that have occurred on the projector This information may be needed if service is required Serial Number Displays the projector s serial number Event ID The application error log appears s p 82 Version Main Displays the firmware vers...

Page 72: ... Status Remedy blue orange Replace Lamp It is time to replace your lamp Replace the lamp with a new lamp as soon as possible s p 87 The lamp may explode if you continue to use it in this status blue orange High Temp Warning You can continue projecting If the temperature rises too high again projection stops automatically If the projector is installed next to a wall make sure there is at least 20 c...

Page 73: ...paircenter s Epson Projector Contact List Check that the lamp cover has been properly closed blue orange High Temp Error Overheating The internal temperature is too high The lamp turns off automatically and projection stops Wait for about five minutes When the fan has stopped disconnect the power cord If the projector is installed next to a wall make sure there is at least 20 cm between the wall a...

Page 74: ...up Cool down in pro gress All operations are disabled while the projector is cooling down The projector enters standby condition when cool down is com plete If for any reason the power cord is disconnected during cool down wait until the lamp has cooled down sufficiently about 10 minutes reconnect the power cord and then press the power button on the remote control or the standby button on the con...

Page 75: ...black white or colors appear dull p 77 Images appear dark p 77 Projection stops automatically p 78 Noise problems No audio or the audio is too low p 78 Problems when projection starts The projector does not turn on p 78 Problems with the remote control The remote control does not respond p 79 Problems with the control panel Cannot make settings on the control panel p 79 Problems with 3D Cannot pro...

Page 76: ...g nals Was the connection made while the power of the projector or the computer was already turned on If the connection is made while the power is already turned on the Fn key Function key that changes the computer s image signal to external output may not work Turn off the power for the computer and the projector and then turn it back on again Moving images are not displayed Check Remedy Only whe...

Page 77: ...tion of projected image Check Remedy Iskeystonedistortionadjustedwithinthecor rection range If projecting the image from outside of the correctable range you may not be able to correct the keystone distortion com pletely Install the projector horizontally in front of the screen as faraspossible andthenadjusttheprojectionpositionusinglens shift s p 14 Images are fuzzy or out of focus Check Remedy H...

Page 78: ...cables required for projection are securely connected s p 20 Is the contrast adjusted correctly Adjust the Contrast setting from the Configuration menu s Image Contrast p 59 Is the color adjusted correctly Adjust the Advanced setting from the Configuration menu s Image Advanced p 59 Only when projecting images from a video device Are the color saturationand tintadjusted cor rectly Adjust the Color...

Page 79: ...MI Link Audio Out De vice p 62 Are the Bluetooth Audio settings correct Make the following settings when connecting a Bluetooth audio device To output audio from the projector s speaker or an AV system set Bluetooth Audio to Off To output audio from Bluetooth audio devices set Bluetooth Audio to On s Settings Bluetooth Bluetooth Audio p 62 Problems when projection starts The projector does not tur...

Page 80: ...rrectly or replace the bat teries with new ones if necessary s p 24 Problems with the control panel Cannot make settings on the control panel Check Remedy Is Control Panel Lock set to FullLock or Par tial Lock When Control Panel Lock is set to Full Lock in the Configura tion menu all button operations on the control panel are disa bled when Partial Lock is set only the standby button on the contro...

Page 81: ...errupted or communi cation may not be possible Do not use the projector near these devices Problems with HDMI HDMI Link does not function Check Remedy Are you using a cable that meets the HDMI standards Operations are not possible with cables that do not meet the HDMI standards Does the connected device meet the HDMI CEC standards If the connected device does not meet the HDMI CEC standards it can...

Page 82: ...and change their positions to improve communication Is the device connected within the specified communication distance If the distance between the projector and the Bluetooth device exceed 10 m the connection may be lost Move the Bluetooth device closer to the projector Are there any wireless equipment or micro wave ovens in the vicinity Ifthedeviceisusedatthesametimeasotherwirelessequipment or m...

Page 83: ... too far apart Move them closer to gether and try to connect again Are there any Bluetooth devices or micro wave oven in the vicinity If the wireless connection is slow or your projected image con tains noise check for interference from other equipment such as a Bluetooth device or microwave Move the interfering device farther away or expand your wireless bandwidth Are too many devices connected R...

Page 84: ... security to see if it is correct 0894 Communications was cut off because a con nection was made to the wrong access point Check with the network administrator and fol low their instructions 0898 Failed to acquire the DHCP Check that the DHCP server is operating cor rectly Turn off the DHCP setting if you are not using DHCP s Network Network Configu ration Wireless LAN IP Settings DHCP p 69 0020 0...

Page 85: ...rojector to rise and this can lead to problems with operation and shorten the optical engine s service life It is recommended that you clean the air filter at least once every three months Clean them more often than this if using the projector in a particularly dusty environment Do not rinse the air filter in water Do not use detergents or solvents Lightly brush the air filter to clean it If it is...

Page 86: ...nob in the center and insert it straight g Install the air filter cover Fasten the upper catch and then the lower one Cleaning the main unit Before cleaning make sure you unplug the charging adapter from the outlet Clean the projector s surface by wiping it gently with a soft cloth If it is particularly dirty use a piece of well wrung cloth moistened with water and wipe the surface again with a dr...

Page 87: ...age gets darker or starts to deteriorate When the lamp replacementmessage is displayed The messageisdisplayedwhenthelampusagereaches100hours before its life expectancy and disappears after 30 seconds c If you continue to use the lamp after the replacement period has passed the possibility that the lamp may explode increases When the lamp replacement message is displayed replace the lamp with a new...

Page 88: ...en If replacing the lamp of a projector that has been suspended from the ceiling you should always assume that the lamp is cracked and remove the lamp cover with care When you open the lamp cover small shards of glass could fall out If any shards of glass get into your eyes or mouth contact a doctor immediately Caution Do not touch the lamp cover immediately after turning off the projector as it i...

Page 89: ...p cover Slide the lamp cover straight forward and remove it d Loosen the two lamp fixing screws e Remove the old lamp Raisethe handle on the lamp and then pull it straight up f Install the new lamp Insert the lamp in the correct direction and then lower the handle g Tighten the two lamp fixing screws h Replace the lamp cover Slide the cover back into place i Tighten the lamp cover fixing screw ...

Page 90: ...s in accordance with your local laws and regulations on disposing of fluorescent tubing Resetting lamp hours After replacing the lamp make sure you reset the lamp hours The projector records how long the lamp is turned on and a message and indicator notify you when it is time to replace the lamp a Turn on the power b Press the Menu button The Configuration menu is displayed c Select Reset Reset La...

Page 91: ...Select the color you want to adjust 1 SelectSelectColor andthenpressthe Enter button 2 Select R red or B blue and then press the Enter button 3 Press the Esc button to return to the previous screen e Select the grid color displayed when making adjustments from Pattern Color 1 Select Pattern Color and then press the Enter button 2 Select a combination of R red G green and B blue for the grid color ...

Page 92: ...p down left rightbuttonsto adjust and then press the Enter button h To make more detailed adjustments select Adjust the four corners and then press the Enter button to confirm the selection i Usetheup down left rightbuttonsto makeadjustments and then press the Enter button to move to the next adjustment point j When you have adjusted all four corners selectExit andthenpressthe Enter button If you ...

Page 93: ...nts and settings for Color Uniformity to their default values c The image may become distorted while adjusting Color Uniformity The image is restored once adjustments are complete c Select Color Uniformity and then press the Enter button d Set this to On and then press the Esc button e Select Adjustment Level and then press the Enter button f Use the left and right buttons to set the adjustment le...

Page 94: ...Maintenance 93 k Return to step 5 and adjust each level l Tocompletetheadjustment pressthe Menu button ...

Page 95: ...ects the projector to the ceiling mount Ceiling pipe 450 450 mm white 1 ELPFP13 Use when installing the projector on a high ceil ing Ceiling pipe 700 700 mm white 1 ELPFP14 Wireless LAN unit ELPAP10 Use when connecting an external device to the projector via a wireless LAN to project images 1 Special expertise is required to suspend the projector from a ceiling Contact your local dealer 2 To insta...

Page 96: ...n Dots V Sync Hz Dotclk MHz HDMI RGB YCbCr 4 4 4 4 2 2 4 2 0 8 10 12 8 10 12 8 10 12 8 10 12 SDTV 480i 720 480 59 94 13 500 SDTV 576i 720 576 50 13 500 SDTV 480p 720 480 59 94 27 000 SDTV 576p 720 576 50 27 000 HD Signal For mat Resolution Dots V Sync Hz Dotclk MHz HDMI RGB YCbCr 4 4 4 4 2 2 4 2 0 8 10 12 8 10 12 8 10 12 8 10 12 HDTV 720p 1280 720 50 74 250 HDTV 720p 1280 720 59 94 74 176 HDTV 720...

Page 97: ...olution Dots V Sync Hz Dotclk MHz HDMI RGB YCbCr 4 4 4 4 2 2 4 2 0 8 10 12 8 10 12 8 10 12 8 10 12 4K 3840x2160 3840 2160 23 98 296 703 4K 3840x2160 3840 2160 24 297 000 4K 3840x2160 3840 2160 25 297 000 4K 3840x2160 3840 2160 29 97 296 703 4K 3840x2160 3840 2160 30 297 000 4K 3840x2160 3840 2160 50 297 000 4K 3840x2160 3840 2160 59 94 296 703 4K 3840x2160 3840 2160 60 297 000 4K 3840x2160 3840 21...

Page 98: ...4096 2160 60 297 000 4K 3840x2160 4096 2160 50 594 000 4K 3840x2160 4096 2160 59 94 593 407 4K 3840x2160 4096 2160 60 594 000 HDR is supported For HDR HDR10 and HLG are supported 3D Signal For mat Resolution Dots V Sync Hz Dotclk MHz 3D Format HDMI RGB YCbCr 4 4 4 4 2 2 8 10 12 8 10 12 8 10 12 HDTV 720p 1280 720 60 148 500 Frame Pack ing 74 250 Side by Side 74 250 Top and Bot tom HDTV 720p 1280 72...

Page 99: ...50 148 500 Frame Pack ing 74 250 Side by Side 74 250 Top and Bot tom HDTV 1080p 1920 1080 24 148 500 Frame Pack ing 74 250 Side by Side 74 250 Top and Bot tom HDTV 1080p 1920 1080 23 98 148 500 Frame Pack ing 74 250 Side by Side 74 250 Top and Bot tom HDTV 1080p 1920 1080 60 297 000 Frame Pack ing 148 500 Side by Side 148 500 Top and Bot tom HDTV 1080p 1920 1080 59 94 297 000 Frame Pack ing 148 50...

Page 100: ...set to ECO from the Image menu approx 5 000 hours Power supply 100 240 V AC 10 50 60 Hz 4 1 1 8 A 100 240 V AC 10 50 60 Hz 3 9 1 7 A Power con sumption 100 to 120 V area Rated power consumption 406 W Rated power consumption 386 W Standby power consumption Communication On 2 0 W when using wireless LAN unit ELPAP10 Standby power consumption Communication Off 0 5 W 220 to 240 V area Rated power cons...

Page 101: ...RS 232C port 2 1 D sub 9 pin male Trigger Out port 2 1 Stereo mini jack 3 5Φ Service port 1 1 USB connector Type B 1 Supports USB 2 0 However USB ports are not guaranteed to operate all devices that support USB 2 EH TW7100 only This product is also designed for IT power distribution system with phase to phase voltage 230V Angle of tilt If you use the projector tilted at an angle of more than 10 th...

Page 102: ... This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause har...

Page 103: ...Appendix 102 Appearance Units mm a Center of lens b Distance from center of lens to suspension bracket fixing point ...

Page 104: ...ment that has risk of electric shock IEC60417 No 5957 For indoor use only To identify electrical equipment designed primarily for indoor use IEC60417 No 5926 Polarity of d c power connector To identify the positive and negative connections the polarity on a piece of equipment to which a d c power supply may be connected IEC60417 No 5001B Battery general On battery powered equipment To identify a d...

Page 105: ...indicate the equipment has a laser radiation part ISO 3864 Disassembly prohibition Toindicateariskofinjury suchaselectricshock iftheequipment is disassembled IEC60417 No 5266 Standby partial standby To indicate that part of the equipment is in the ready status ISO3864 IEC60417 No 5057 Caution movable parts To indicate that you must keep away from movable parts ac cording to protection standards IE...

Page 106: ...quality possible It also provides an encryption function for the digital signal HDTV An abbreviation for High Definition Television This refers to high definition systems which satisfy the following conditions Vertical resolution of 720p or 1080i or greater p Progressive i Interlace Screen aspect of 16 9 Dolby Digital audio reception and playback or output Interlace Transmits information needed to...

Page 107: ...ingfromtheuseofanyoptions or any consumable products other than those designated as Original Epson Products or Epson Approved Prod ucts by Seiko Epson Corporation The contents of this guide may be changed or updated without further notice Illustrations in this guide and the actual projector may differ Restriction of Use Whenthisproductisusedforapplicationsrequiringhighreliability safetysuchastrans...

Page 108: ...and no other rights or licenses are granted either directly or by implication estoppel or otherwise or under any patents copyrights mask works trade secrets or other intellectual property rights of Stonestreet One LLC 2000 2012 Stonestreet One LLC All Rights Reserved Qualcomm aptX is a product of Qualcomm Technologies Inc and or its subsidiaries Qualcomm is a trademark of Qualcomm Incorporated reg...

Page 109: ...Appendix 108 Importer EPSON EUROPE B V Address AtlasArena AsiaBuilding Hoogoorddreef5 1101BAAmsterdam Zuidoost The Netherlands Telephone 31 20 314 5000 http www epson eu ...

Page 110: ...y 65 Configuration menu 58 Connecting 20 Connecting a computer 20 Connecting Bluetooth devices 21 Connecting external equipment 20 Connecting external speakers 23 Connecting to the Trigger Out port 20 Connecting video equipment 20 Connection mode 69 Contrast 59 Control panel 7 8 Control panel lock 64 Cool down 27 D Detail Enhancement 60 Detail enhancement 37 DHCP 69 Direct power on 66 Display 65 D...

Page 111: ...nt 65 67 Passphrase 69 Power 27 Power consumption 60 Power supply 25 Projection 65 Projection size 29 Projector info 70 Projector name 68 Q Quick Corner 32 R Remote control 10 24 Remote password 68 Replacement periods for consumables 86 Replacement time 86 Replacing consumables 86 Replacing the air filter 86 Replacing the lamp 87 Reset 60 62 64 66 Reset all config 70 Reset lamp hours 70 89 Reset m...

Page 112: ...Index 111 Top menu 58 U User button 64 V Version 70 Volume 33 62 W White balance 59 Wireless LAN menu 69 Wireless LAN power 67 Wireless LAN unit 23 Z Zoom 34 Zoom adjustment 29 Zoom ring 7 29 ...

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