Epson EH-TW5400, User Manual

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Troubleshooting
86
Check Remedy
Was a new device connected, or was the con-
nection changed? If the CEC function for a connected device needs to be set again,
for example when a new device is connected or the connection
is changed, you may need to restart the device.
Are many multi-media players connected? Up to 3 multi-media players that meet the HDMI CEC standards
can be connected at the same time.
The device name is not displayed under Device Connections
Check Remedy
Does the connected device meet the HDMI
CEC standards? If the connected device does not meet the HDMI CEC standards,
it is not displayed. See the documentation and so on supplied
with the connected device for more information.
Network problems
Cannot access the network via wireless LAN
Check Remedy
Is Wireless LAN Power set to Off ? Set Wireless LAN Power to On in the Configuration menu. If this
is already set to On , set Wireless LAN Power to Off , and then set
it to On again.
s
Network - Wireless LAN Power p.72
Is the passphrase correct? Note that the passphrase is case sensitive; upper case and lower
case letters are treated as different characters. If you have for-
gotten your passphrase, set a new one.
s
Network Settings -
Security - Passphrase p.72
Have you checked the Event ID? Check the Event ID number and perform the following steps.
s
Info - Event ID p.76
s
p.89
The image contains static during network projection
Check Remedy
Are there any obstacles between the access
point and the connected device? Check for any obstacles between the access point, the mobile
device, the computer, and the projector, and change their posi-
tions to improve communication.
Is the distance between the access point and
the connected device too far? Make sure that the access point, the mobile device, the comput-
er, and the projector are not too far apart. Move them closer to-
gether and try to connect again.
Are there any Bluetooth devices or micro-
wave oven in the vicinity? If the wireless connection is slow or your projected image con-
tains noise, check for interference from other equipment, such
as a Bluetooth device or microwave. Move the interfering device
farther away or expand your wireless bandwidth.
Are too many devices connected? Reduce the number of connected devices if the connection
speed declines.