• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• If you are scanning using OS X, make sure no other Epson scanner drivers are installed. If other
drivers are installed, uninstall them, then reinstall this scanner's software.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner
or
Source
setting.
Parent topic:
Related tasks
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - OS X
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your scanner is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• If you connected the scanner using a USB cable, make sure it is connected directly to your computer
or through only one USB hub.
• Check the connection setting and test the connection using Epson Scan Settings:
•
Windows 8.x
: Navigate to the
Apps
screen and select
EPSON Scan Settings
. Make sure the
correct
Connection
setting is selected, then click the
Test
button.
•
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
EPSON
Scan
>
EPSON Scan Settings
. Make sure the correct
Connection
setting is selected, then click
the
Test
button.
•
OS X
: Open the
Applications
folder, click
Epson Software
, and click
EPSON Scan Settings
.
Make sure the correct
Connection
setting is selected, then click the
Test
button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner
or
Source
setting.
Parent topic:
67
Summary of Contents for DS-510
Page 1: ...DS 510 User s Guide ...
Page 2: ......
Page 6: ......
Page 11: ...Lights 1 The error light 2 The Ready light Parent topic Scanner Parts Locations 11 ...
Page 14: ...Parent topic Scanner Basics 14 ...
Page 36: ...You see a window like this 2 Click the Scan icon 36 ...