Epson C11C638001 - LQ 300+II B/W Dot-matrix Printer User Manual Download Page 79

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Dots are missing in printed characters or graphics

A line of dots is missing in the printout.

The print head is damaged. Stop printing and contact your
dealer to have the print head replaced.

Dots are missing in random positions.

Either there is too much slack in the ribbon or the ribbon has
come loose. Reinstall the ribbon cartridge as described on
page 1-6.

Printed characters are not what you expected

The typestyles or characters you sent with your software did
not print.

Check that the software is correctly configured for your printer.
For instructions, see page 1-16.

The font selected on the control panel does not print.

Your software may be overriding your control panel setting.
Use the font setting in your software program.

Blackberry REV.D

A5 size

Chapter 3

95/05/08

pass 0

Troubleshooting

3-5

Summary of Contents for C11C638001 - LQ 300+II B/W Dot-matrix Printer

Page 1: ......

Page 2: ...ob Control panel Printer cover Power switch bb0 01 Print head Sprocket units Tractor unit Paper thickness lever Center support bb0 02 Pause LF FF Font Paper Park 1 2 Prestige Script D r a f t Draft Condensed Roman Sans Serif Courier Micro Adjust 3sec Lights Buttons Light L Blackberry REV D A5 size Front inside cover 95 05 08 ...

Page 3: ...ting and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation EPSON and EPSON ESC P are registered trademarks and EPSON Stylus and EPSON ESC P 2 are trademarks of Seiko Epson Corpo...

Page 4: ...to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shie...

Page 5: ...r your EPSON product Customer Relations CompuServe on line support The fastest way to access helpful tips specifications drivers application notes and bulletins is through the Epson America Forum on CompuServe If you are not currently a member of CompuServe you are eligible for a free introductory membership as an owner of an EPSON product This membership entitles you to An introductory 15 credit ...

Page 6: ...ch proof Epson UK Limited does not issue or operate any form of guarantee registration card Claims are made by the user returning the product to the supplier from whom it was purchased or if this is impractical to any Epson supplier who also handles the same product In the event of any difficulty users are requested to contact the Service Co ordinator Manager at Epson UK Limited Epson UK Limited o...

Page 7: ...or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson UK Limited Safety information Warning This appliance must be earthed Refer to rating plate for voltage and check that the appliance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this appliance are coloured in accordance with the following cod...

Page 8: ...al in the plug marked with the letter L or coloured white If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a fuse of the correct size and rating L Blackberry REV E A5 size Front 96 04 17 vi ...

Page 9: ...lling the ribbon cartridge 1 6 Plugging in the printer 1 9 Running the Self Test 1 10 Connecting the Printer to Your Computer 1 13 Connecting to the parallel interface 1 14 Connecting to the serial interface 1 15 Setting Up Your Software 1 16 Using Microsoft Windows 3 1 1 17 Using non Windows software 1 18 Chapter 2 Using the Printer Using the Control Panel 2 2 Lights and buttons 2 2 Selecting fon...

Page 10: ...lutions 3 2 Power Supply 3 2 Power is not being supplied 3 2 Printing 3 3 The printer does not print 3 3 The print is faint or uneven 3 4 Dots are missing in printed characters or graphics 3 5 Printed characters are not what you expected 3 5 The print position is not what you expected 3 6 Paper Handling 3 7 Single sheets do not feed properly 3 7 Continuous paper does not feed properly 3 8 Options ...

Page 11: ...ations A 8 Parallel interface A 8 Serial interface A 8 Command Summary A 10 Sending printer commands A 10 Using the command summary A 10 General operation A 11 Paper feeding A 11 Page format A 11 Print position motion A 12 Font selection A 13 Font enhancement A 14 Spacing A 15 Character handling A 16 Bit image A 18 Graphics A 19 Color printing A 19 Character Tables A 20 Index R Blackberry REV E A5...

Page 12: ...aan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product Name Dot Matrix Printer Type Name LQ 300 Model P852A Conforms to the following Directive s and Norm s Directive 89 336 EEC EN 55022 Class B EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Directive 73 23 EEC EN 60950 June 1995 M Hamamoto President of EPSON EUROPE B V CE Marking applies to 230V version only L Blackberry REV E A5 si...

Page 13: ...tractor Print on single sheets without removing the continuous paper supply Compact design This printer fits neatly into available space in your home or office Longer printable area Print up to 66 lines on A4 size or 62 lines on standard letter paper You can get custom results with the following options Color Upgrade Kit C83211 adds visual interest to printed documents with a color ribbon cartridg...

Page 14: ...rating your printer Chapter 1 describes how to unpack set up test and connect the printer to your computer Be sure to read this chapter first Chapter 2 includes information on how to get the printing results you want and how to install options Chapter 3 offers simple tips on solving printing problems If printing results are not what you expect or the printer does not work properly turn here for he...

Page 15: ...llowed carefully to avoid bodily injury c Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer R Blackberry REV E A5 size Introduction 96 04 08 Introduction 3 ...

Page 16: ...Placing the printer on a bed sofa rug or other similar surface may block the openings Also do not place the printer in a built in installation unless proper ventilation is provided Never place the printer near or over a radiator or heat register Use the type of power source indicated on the label If you are not sure of the type of power available consult your dealer or local power company This pri...

Page 17: ...ll servicing in those compartments to service personnel Unplug the printer from the wall outlet and have it repaired by a qualified service person under the following conditions When the power cord or plug is damaged or frayed If liquid has been spilled into it If it has been exposed to rain or water If it does not operate normally when the operating instructions are followed Adjust only those con...

Page 18: ...L Blackberry REV E A5 size Introduction 96 04 08 6 Introduction ...

Page 19: ... paper supports 1 5 Installing the ribbon cartridge 1 6 Plugging in the printer 1 9 Running the Self Test 1 10 Connecting the Printer to Your Computer 1 13 Connecting to the parallel interface 1 14 Connecting to the serial interface 1 15 Setting Up Your Software 1 16 Using Microsoft Windows 3 1 1 17 Using non Windows software 1 18 1 R Blackberry REV E A5 size Chapter 1 96 04 08 pass 1 Setting Up t...

Page 20: ...nter designed for different voltages and it is not possible to change the voltage If the label on the bottom of the printer does not show the correct voltage for your country contact your dealer 1 01 1 02 1 03 1 04 1 05 1 06 Printer Printout guide Knob Paper supports Ribbon cartridge Power cord L Blackberry REV E A5 size Chapter 1 96 04 08 pass 1 1 2 Setting Up the Printer ...

Page 21: ...ration and maintenance Make sure it s close enough to the computer for the printer cable to reach and be sure you can easily unplug the power cord Moderate environmental conditions Select a cool dry area and protect your printer from direct sunlight excessive heat moisture or dust Appropriate power source Make sure you use a grounded outlet do not use an adapter plug Avoid electrical outlets contr...

Page 22: ...thly Place cables so they do not interfere with paper feeding secure them to a leg of the stand if possible Assembling the Printer Follow the steps in this section to get your printer up and running Installing the knob 1 Insert the knob into the hole in the printer s right side and rotate it slowly until it slips onto the shaft 2 Push firmly on the knob until it fits against the printer case 1 08 ...

Page 23: ... guide 2 Hold one of the wire paper supports and push the tips into the notches on the edge guide 3 Repeat for the other paper support Lower the paper guide 1 08a 1 09 R Blackberry REV E A5 size Chapter 1 96 04 08 pass 1 Setting Up the Printer 1 5 ...

Page 24: ...to the upright position then pull it up to remove it w Warning Never move the print head while the printer is turned on this can damage the printer Also if you have just used the printer let the print head cool for a few minutes before you touch it 1 10 L Blackberry REV E A5 size Chapter 1 96 04 08 pass 1 1 6 Setting Up the Printer ...

Page 25: ...dle of the printer 3 Turn the ribbon tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install 1 11 1 12 R Blackberry REV E A5 size Chapter 1 96 04 08 pass 1 Setting Up the Printer 1 7 ...

Page 26: ...as a ball point pen to guide the ribbon between the print head and ribbon guide Turn the ribbon tightening knob to help feed the ribbon into place it should not be twisted or creased 6 Slide the print head from side to side to make sure it moves smoothly 7 Reinstall and close the printer cover 1 13 1 14 L Blackberry REV E A5 size Chapter 1 96 04 08 pass 1 1 8 Setting Up the Printer ...

Page 27: ...e N side of the switch is pressed down 2 Check the label on the bottom of the printer to make sure the voltage required by the printer matches that of your electrical outlet c Caution If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 3 If the power cord is not attached to the printer connect it to the AC inlet on the printer ...

Page 28: ...he easier way with single sheets c Caution You should use paper at least 210 mm 8 3 inches wide to run the self test otherwise the print head prints directly on the platen 1 Make sure the printer is turned off and the paper release lever is pushed back to the single sheet position Raise the paper guide upright 1 16 L Blackberry REV E A5 size Chapter 1 96 04 08 pass 1 1 10 Setting Up the Printer ...

Page 29: ... The beeper sounds three times indicating the printer is out of paper 3 Slide the left edge guide until it locks in place at the triangular guide mark Next adjust the right edge guide to match the width of your paper 1 17 1 18 R Blackberry REV E A5 size Chapter 1 96 04 08 pass 1 Setting Up the Printer 1 11 ...

Page 30: ...the paper feed properly 5 To stop printing temporarily press the Pause button 6 To end the self test make sure the printer is not printing Press LF FF to eject the sheet then turn off the printer Here is part of a typical self test printout Note If the self test did not print satisfactorily see Chapter 3 If it prints correctly go on to the next section 1 19 1 20 L Blackberry REV E A5 size Chapter ...

Page 31: ...place the printer upright as shown below This makes it easier to connect the cable Connect your computer to the desired interface as described below You can connect cables to both interfaces the printer switches automatically to the appropriate interface when it receives data 1 21 R Blackberry REV E A5 size Chapter 1 96 04 08 pass 1 Setting Up the Printer 1 13 ...

Page 32: ...face cable through the slot on the side of the printer as shown in the illustration on page 1 16 so that it does not block the paper supply Note If there is a ground wire at the end of the cable attach it to the ground connector to the right of the interface as shown in the illustration on page 1 15 3 Plug the other end of the cable into the computer s parallel interface If there is a ground wire ...

Page 33: ...tor securely into the printer s serial interface Tighten the screws on either side of the connector Note If there is a ground wire at the end of the cable attach it to the ground connector to the right of the interface 1 23 1 24 R Blackberry REV E A5 size Chapter 1 96 04 08 pass 1 Setting Up the Printer 1 15 ...

Page 34: ...ctor at the back of the computer 4 Use the Printer Setting mode to change the baud rate parity bit data length or ETX ACK handshaking if necessary See Changing the Printer Settings in Chapter 2 Setting Up Your Software Most software lets you specify the type of printer you use so that you can take full advantage of the printer s features Your software probably provides an installation or setup sec...

Page 35: ... of printers box select LQ 300 If this is not available select the first available printer from the following list If you plan to use color you must choose either ActionPrinter 3260 LQ 150 LQ 860 or LQ 2550 The other printers cannot use color ActionPrinter 3260 LQ 870 LQ 150 ActionPrinter 3250 LQ 860 Any LQ printer LQ 2550 EPSON printer LQ 570 Stylus 800 5 Click the Install button A dialog box may...

Page 36: ...not available choose the first available printer from the following list If you plan to use color you must choose either ActionPrinter 3260 LQ 150 LQ 860 or LQ 2550 The other printers cannot use color ActionPrinter 3260 LQ 870 LQ 150 ActionPrinter 3250 LQ 860 Any LQ printer LQ 2550 EPSON printer LQ 570 Stylus 800 If your software does not list the LQ 300 you may want to contact the software manufa...

Page 37: ...ng in the push tractor position 2 8 Printing in the pull tractor position 2 13 Printing on Special Paper 2 17 Adjusting the paper thickness lever 2 17 Multi part forms 2 19 Labels 2 20 Envelopes 2 21 Using the Printer Setting Mode 2 22 Printer setting descriptions 2 23 Changing the printer settings 2 25 Installing and Using Options 2 29 Single bin Cut Sheet Feeder 2 29 Pull Tractor Unit 2 33 Color...

Page 38: ...t flashes and the beeper sounds three times The light also flashes when you can tear off the last sheet of continuous paper at the edge of the printer cover The Pause light goes on and the beeper sounds if an error occurs Font 1 and Font 2 lights The green Font lights 1 and 2 indicate the current font setting For more about selecting fonts see page 2 4 While in the micro adjust mode the Font light...

Page 39: ... of form position You can also press LF FF to eject a page If you want to make sure the printer is working correctly you can also use this button to run the self test To start the self test hold down the LF FF button while you turn on the printer For complete instructions see page 1 10 Pause button Press the Pause button to stop the printer temporarily during printing or the self test Press it aga...

Page 40: ...it again or turn off the printer However any font choices you make with your software will cancel your control panel selection The table below shows how the Font lights appear for each selection Font Font lights 1 2 Sample EPSON Roman N N EPSON Sans Serif N O EPSON Courier O N EPSON Prestige F N EPSON Script F O EPSON Draft N F Draft condensed O O N on O off F flashing Font Paper 1 2 Prestige Scri...

Page 41: ... the printer only to clear paper jams and only when the printer is off Otherwise you may damage the printer or change the top of form position Adjusting the loading position If you want to adjust the position where printing begins on the page follow these steps these instructions also work when you use the pull or push tractor 1 With paper loaded hold down the Pause button until the printer beeps ...

Page 42: ...er page If you are using standard 8 1 2 11 inch paper set the lines per page to 61 Note To find the right lines per page setting for paper other than 8 1 2 11 create a test document using your software program Set your top and bottom margins to 0 and then create a file of numbered lines from 1 to 66 When you print your file notice the last number printed on the first page This is your maximum line...

Page 43: ... removing the paper supply Will you tear off continuous paper sheet by sheet If yes use the tractor in the push tractor position The printer comes with the tractor installed in this position See the following section Are you printing on labels If yes use the tractor as a pull tractor See page 2 13 for instructions If your documents require a more precise print position use the optional pull tracto...

Page 44: ... printer settings on page 2 25 Here s how to load continuous paper using the push tractor 1 Make sure the printer is turned off Remove the paper guide and place the paper release lever in the continuous paper position 2 Release the sprocket units by pulling the sprocket locks forward 2 04 2 05 L Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 2 8 Using the Printer ...

Page 45: ... position marked 0 Push the sprocket lock lever back to lock it in place Then slide the right sprocket unit to match the width of your paper but do not lock it Move the paper support so it is midway between the sprocket units 5 10 0 2 06 R Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 Using the Printer 2 9 ...

Page 46: ... the paper and lock it in place Now the paper is in the paper park position c Caution Use the knob on the right side of the printer only to clear paper jams and only when the printer is off Otherwise you may damage the printer or change the top of form position Note Make sure your paper supply is positioned within 1 meter 3 feet of the printer 2 07 L Blackberry REV D A5 size Chapter 2 96 04 08 pas...

Page 47: ...s mounting posts as shown below Then slide the paper guide toward the front of the printer until you feel it click 6 Slide the left edge guide to the center until it stops at the diamond shaped guide mark Then slide the right edge guide to the opposite guide mark 2 08 2 09 R Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 Using the Printer 2 11 ...

Page 48: ...cover do not match adjust the paper position by following the steps in Adjusting the loading position while the Pause light is flashing When you send more data the paper automatically feeds back to the loading position If you want to change the position where printing begins on the page follow the steps on page 2 5 to adjust the loading position Switching back to single sheets To switch to single ...

Page 49: ...ly when the printer is off Otherwise you may damage the printer or change the top of form position When using the pull tractor set the auto tear off feature in the Printer Setting mode to off otherwise the paper may jam 1 Turn the printer off then remove the paper guide Pull the paper release lever forward to the continuous paper position as shown in the illustration on page 2 8 2 Squeeze the trac...

Page 50: ...rinter and tilt it into place as shown below Then push the tractor onto the posts until the notches snap into place 4 Release the sprocket units by pulling the sprocket locks forward 2 11 2 12 L Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 2 14 Using the Printer ...

Page 51: ...y is positioned within 1 meter 3 feet of the printer 6 Slide the left sprocket unit so that its sprockets match the position of the holes in the paper and lock the unit in place Then slide the right sprocket unit to match the width of your paper but do not lock it Move the paper support midway between the two sprocket units 1 0 5 0 2 13 2 14 R Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 Usi...

Page 52: ...unting posts Then slide the paper guide toward the back of the printer until you feel it click 9 Slide the left edge guide to the center until it stops at the diamond shaped guide mark slide the right edge guide to the opposite guide mark 10 Attach the printer cover and adjust the paper position with the knob Turn the knob until the perforation between pages is just above the print head 11 Make su...

Page 53: ...paper thickness setting c Caution When printing on multi part forms thicker than normal paper labels or envelopes make sure your software program settings keep the printing entirely within the printable area Printing past the edge of these papers can damage the print head For multi part forms and labels you should not print any closer than 13 mm 0 5 inch from either edge of the paper For informati...

Page 54: ...ct the appropriate paper thickness Paper type Lever position Reserved 1 Standard paper single sheets or continuous 0 Multi part forms 2 sheet 1 3 sheet 2 4 sheet 3 Envelopes 20 lb 4 24 lb 5 Reserved 6 3 Close the cover When you finish printing move the paper thickness lever back to position 0 Note When you choose lever positions 2 6 the print speed is reduced 5 4 6 3 2 1 2 16 L Blackberry REV D A5...

Page 55: ...de For instructions see Printing on Continuous Paper on page 2 7 Use only multi part forms that are free of wrinkles and waves Never load multi part forms joined by metal staples tape or continuous gluing If you need to adjust the loading position use your software program or change the loading position as described on page 2 5 When you use multi part forms raise the paper guide as shown Note If y...

Page 56: ...re and humidity use them only under normal operating conditions Make sure the printing stays entirely within the printable area See the Appendix for specifications Do not leave labels loaded in the printer between jobs they curl around the platen and may jam when you resume printing To remove the labels from the printer tear off the fresh supply at the rear of the printer then press LF FF to advan...

Page 57: ...ert the envelope between the paper guides push it firmly and hold it until it feeds into the printer Use envelopes only under normal temperature and humidity conditions Make sure the printing stays entirely within the printable area The print head must not go past the left or right edge of the envelope or other thick paper See the Appendix for specifications It s a good idea to print a test sample...

Page 58: ... Graphic print direction Unidirectional Bidirectional Software ESC P 2 IBM X24E AGM On Off Auto line feed On Off Interface Auto 10 sec wait Auto 30 sec wait Parallel Serial Bit rate 300 600 1200 2400 4800 9600 19200 bps Parity bit None Odd Even Data length 7 bit 8 bit EXT ACK Disable Enable State reply On Off In certain areas the following character tables are available PC437 PC850 PC864 PC437 Gre...

Page 59: ...paper providing a 1 inch margin between the last line printed on one page and the first line printed on the next Because most software programs set their own top and bottom margins you should use this feature only if your program does not provide them This feature does not affect single sheet paper Auto tear off When you use continuous paper with the push tractor this feature advances the paper pe...

Page 60: ...se an EPSON ESC P 2 printer in your software programs This will allow you to use the most advanced font and graphics handling available Emulation means that the printer can understand and respond to commands as if it were an X24E AGM Alternate Graphics Mode When AGM is set to On the printer can use high resolution 24 pin graphics commands The default setting is off When you select IBM X24E this se...

Page 61: ...ble only when the interface is set to Serial See your computer manual for the appropriate settings State reply For normal operation leave this option set to Off default Changing the printer settings If you cannot use your software program to change the printer s settings you can use the Printer Setting mode Here s how c Caution To print the help text use paper at least 210 mm 8 3 inches wide for s...

Page 62: ...r example to choose Spanish press the Font button until Font 1 is on and Font 2 is flashing 4 Press the LF FF to select the language The printer prints the current settings in the language of your choice and then stops 5 Press the Font button now to print help text that guides you through the operations The printed instructions include submenu tables that list all of the settings you can change an...

Page 63: ...E F O N Graphic print direction Table F F N N Software Table G O F N AGM Table E N F N Auto line feed Table E F O F Interface Table H F N F Bit rate Table I O F F Parity bit Table J N F F Data length Table K F F F EXT ACK Table E F F O State reply Table E N on O off F flashing For example if you want to change the Interface setting press Font or LF FF until Font 1 is flashing Font 2 is off and the...

Page 64: ...beeps twice each time you press the Font button while in a submenu table 9 When the control panel lights match your desired setting press the Pause button to make your selection The printer saves the new setting and returns to Table B 10 Repeat steps 6 through 9 for each additional setting you want to change or skip to step 11 to exit the Printer Setting mode 11 When you are finished turn the prin...

Page 65: ...paper guide 2 If the tractor is installed in the pull tractor position remove it and reinstall it in the push tractor position 3 Make sure the paper release lever is in the single sheet position 4 Hold the cut sheet feeder in both hands and press on the latch levers Fit the notches in the cut sheet feeder over the mounting posts on the printer Releasing the latch levers locks the cut sheet feeder ...

Page 66: ...ide to roughly match the width of your paper Slide the paper support midway between the edge guides 6 Pull the paper set levers all the way forward until the edge guides retract and lock open to allow for paper loading Edge guides Paper support 2 18 2 19 L Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 2 30 Using the Printer ...

Page 67: ...es your paper s width Make sure the position of the guide allows the paper to move up and down freely 10 Push the paper set levers back to clamp the paper against the guide rollers 11 To reinstall the paper guide remove the wire paper supports from the edge guides of the paper guide Insert the two stacker supports packed with the cut sheet feeder into the notches on the edge guides Stacker support...

Page 68: ... printout guide in the middle Close the printer cover Note The printout guide comes packed with your printer not with the cut sheet feeder See Unpacking the Printer on page 1 2 Release tab Release tab View from above 2 21 2 22 L Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 2 32 Using the Printer ...

Page 69: ...ss both release tabs and pull out the paper guide Pull Tractor Unit An additional pull tractor C80030 is available as an option You can improve the performance of continuous paper handling by using two tractors at the same time This is especially useful with continuous pre printed forms multi part forms and labels 1 Make sure the paper release lever is pulled forward to the continuous paper positi...

Page 70: ... of the sprocket units and adjust the sprocket units as necessary See Printing on Continuous Paper on page 2 7 Close the sprocket covers 6 If there is slack in the paper between the push and pull tractors turn the knob on the right side of the pull tractor to remove the slack 7 See that the paper is not crooked or wrinkled and lock the sprocket units in place 8 Reinstall the printer cover and the ...

Page 71: ...over If the original ribbon cartridge is installed remove it Then slide the connector cover on the printer and pull it out as shown 2 Install the motor unit in the right hand corner of the printer with the gear facing the center of the printer Push it down firmly to fit the metal pins into the slots 2 24 2 25 R Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 Using the Printer 2 35 ...

Page 72: ...emove the retaining tape from the cartridge and then slide the movable ribbon guide on the color ribbon to the center of the cartridge 5 Turn the ribbon tightening knob in the direction of the arrow to remove any slack in the ribbon 2 26 2 27 L Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 2 36 Using the Printer ...

Page 73: ...oks into the printer slots 7 Turn the ribbon tightening knob to help feed the ribbon into place it should not be twisted or creased 8 Replace the printer cover After you install the color ribbon cartridge run the self test as shown on page 1 10 2 28 R Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 Using the Printer 2 37 ...

Page 74: ...n you print using the color ribbon print speed may be reduced To switch to the black ribbon remove the color ribbon and then install the black ribbon as shown on page 1 6 To remove the color ribbon press down on the motor unit and pull out the cartridge as shown below You do not have to remove the motor unit 2 29 2 30 L Blackberry REV D A5 size Chapter 2 96 04 08 pass 1 2 38 Using the Printer ...

Page 75: ...int position is not what you expected 3 6 Paper Handling 3 7 Single sheets do not feed properly 3 7 Continuous paper does not feed properly 3 8 Options 3 9 When you use the cut sheet feeder the paper does not feed properly 3 9 Switching between the cut sheet feeder and the push tractor does not work properly 3 11 Using the pull tractor with the push tractor continuous paper does not feed properly ...

Page 76: ...unication problems between the printer and computer To print a hex dump turn off the printer Next hold down the LF FF and FONT buttons while you turn on the printer Then send data from your computer The printer prints all the codes it receives in hexadecimal format Power Supply Power is not being supplied The lights on the control panel do not go on Check that the power cord is properly plugged in...

Page 77: ...Check that the software is installed properly for your printer as described on page 1 16 Check the software s printer settings Check both ends of the interface cable Make sure the cable meets both the printer and computer specifications The Pause light is flashing and the printer beeps three times The printer may be out of paper Load paper in the printer The printer sounds like it is printing but ...

Page 78: ...jam or ribbon jam Turn the printer off and clear the jam If an error occurs when you switch between single sheets and continuous paper make sure the paper release lever is in the correct position If the printer still does not work correctly turn off the printer and contact your dealer or qualified service person The print is faint or uneven Printed characters have parts missing at the bottom The r...

Page 79: ... Reinstall the ribbon cartridge as described on page 1 6 Printed characters are not what you expected The typestyles or characters you sent with your software did not print Check that the software is correctly configured for your printer For instructions see page 1 16 The font selected on the control panel does not print Your software may be overriding your control panel setting Use the font setti...

Page 80: ...ting the loading position on page 2 5 Page length does not match the length of the paper Check the page length set by your software and adjust it if necessary If you are using continuous paper change the page length in the Printer Setting mode See Changing the printer settings on page 2 25 Regular gaps occur in the printout Skip over perforation may be on Set skip over perforation to Off in the Pr...

Page 81: ...rinter and pull out the paper Insert a new sheet straight into the paper guide Be sure you re using the right type of paper See the paper specifications in the Appendix Check to see that the printer cover is closed Paper does not eject completely Use the LF FF button to eject the page Make sure the printer cover is closed The paper may be too long Use paper that is within the specified range See t...

Page 82: ... it from feeding straight Make sure the paper supply is not obstructed Make sure your paper supply is positioned within 1 meter 3 feet of the printer Make sure the printer cover is closed Make sure the edge guide positions are correct Position the edge guides at the diamond shaped guide marks Check that the holes on the sides of the paper are aligned with each other Also make sure the sprocket uni...

Page 83: ...the paper release lever position while paper remained in the printer Return the paper release lever to the previous position and eject the paper Then change the paper release lever position Options When you use the cut sheet feeder the paper does not feed properly The paper does not feed The cut sheet feeder may be incorrectly installed Reinstall it as described on page 2 29 Make sure the paper re...

Page 84: ...forgotten to fan the stack of paper before loading it into the bin Remove the paper and fan it The paper feed is crooked The paper may be old or creased Use only new clean sheets of paper There may be too much paper in the stacker Make sure the paper guides are set correctly and your paper is the proper size and quality See the Appendix for paper specifications One page of your document has printe...

Page 85: ...hat the sprockets on both are positioned evenly The paper may have too much slack Adjust the position of the sprockets to take up any slack along the width of the paper Remove slack lengthwise by rotating the knob of the pull tractor The paper may be caught on the edge guides Make sure that the paper guide is installed over the paper and that the edge guides are positioned correctly With the color...

Page 86: ...e the Command Summary in the Appendix The top or bottom edge of the characters are a different color from the rest Check the characters printed in red If the top edge is blue move the color ribbon adjustment lever forward If the bottom edge is yellow move the lever backward Then print another self test to check your adjustment Repeat this process until the ribbon is properly adjusted The ribbon ca...

Page 87: ... Parallel interface A 8 Serial interface A 8 Command Summary A 10 Sending printer commands A 10 Using the command summary A 10 General operation A 11 Paper feeding A 11 Page format A 11 Print position motion A 12 Font selection A 13 Font enhancement A 14 Spacing A 15 Character handling A 16 Bit image A 18 Graphics A 19 Color printing A 19 Character Tables A 20 A R Blackberry REV D A5 size Appendix...

Page 88: ...c seeking for text and unidirectional for graphics Bidirectional for graphics can be selected with the Printer Setting mode or a software command Line spacing 1 6 inch 1 8 inch or programmable in increments of 1 360 inch Paper feed speed 80 ms per 1 6 inch line 3 3 inches second with continuous feed Printable columns 80 characters at 10 cpi 96 char at 12 cpi 120 char at 15 cpi 137 char at 17 cpi 1...

Page 89: ... 2 pt Epson Sans Serif 8 32 2 pt Epson Roman T 8 32 2 pt EPSON Sans Serif H 8 32 2 pt Character tables One italic and eight graphic character tables 15 graphic character tables are available in certain areas Character sets 14 international character sets and one legal character set Color printing optional Method Print ribbon shifting Ribbon color Black cyan magenta and yellow R Blackberry REV D A5...

Page 90: ...tinuous paper Width 101 to 254 mm 4 0 to 10 0 inches Copies Four sheets one original plus three copies Thickness 0 065 to 0 32 mm 0 0025 to 0 012 inch total Weight 52 3 to 82 g m2 14 to 22 lb for one sheet 40 to 58 2 g m2 12 to 15 lb per sheet in multi part forms Use only two or three part carbonless multi part forms fed with the tractor When using side crimped multi part forms raise the paper gui...

Page 91: ...itions Envelopes Size No 6 166 92 mm 6 5 3 6 inches No 10 240 104 mm 9 5 4 1 inches Thickness 0 16 to 0 52 mm 0 0063 to 0 0197 inch Weight 45 to 91 g m2 12 to 24 lb Use envelopes only under normal temperature and humidity conditions Printable area Single sheets and envelopes A The minimum top margin is 5 3 mm 0 2 inch B The minimum left margin is 3 0 mm 0 12 inch The minimum right margin is 3 0 mm...

Page 92: ...l tractor C80030 Cut sheet feeder option C80637 Ribbon Type Life expectancy at 48 dot character Black ribbon cartridge 7753 2 million characters Film ribbon cartridge 7768 0 2 million characters Color ribbon cartridge S015077 Black 1 million characters Cyan 0 7 million characters Magenta 0 7 million characters Yellow 0 5 million characters MTBF 4000 power on hours Print head life 200 million strok...

Page 93: ... 220 240 V Input voltage range AC 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 7 A Power consumption Approx 30 W during self test printing in draft mode at 10 cpi Environmental Temperature Operation 5 to 35 C 41 to 95 F Operation film ribbon 15 to 35 C 59 to 95 F Operation envelopes labels or recycled paper 15 to 25 C 59 to 77 F Storage 20 to...

Page 94: ...automatically to the appropriate interface when it receives data Parallel interface The parallel interface has the following characteristics Data format 8 bit Synchronization STROBE pulse Handshaking BUSY and ACKNLG signals Signal level TTL compatible Connector 36 pin 57 30360 Amphenol connector or equivalent Serial interface The serial interface has the following characteristics Bit rate 300 600 ...

Page 95: ... No Signal Direction Description 1 Protective Ground FG Printer s chassis ground 2 Transmitted Data TXD SD Out Printer has transmitted serial data 3 Received Data RXD RD In Printer has received serial data 4 Request to Send RTS RS Out Always positive 7 Signal Ground SG Return path for data control signals 11 Reverse Channel Out Connected to Pin 20 20 Data Terminal Ready DTR ER Out Positive when th...

Page 96: ...your software probably specifies certain punctuation you must use to enter the command The software manual should explain the required format and punctuation Using the command summary The following section lists and describes all the commands by topic If a command has no parameters it is merely listed If it has parameters they are explained The parameters are indicated by lowercase italicized lett...

Page 97: ...C 2 50 32 Select 1 6 inch Line Spacing ESC 3 n 51 33 Set n 180 inch Line Spacing ESC n 43 2B Set n 360 inch Line Spacing Page format ASCII Dec Hex Description ESC c nn 40 99 28 63 Set Page Format ESC c 4 0 m1 m2 n1 n2 m m1 m2 256 m Top margin in defined units n n1 n2 256 n Bottom margin in defined units ESC C nn 40 67 28 43 Set Page Length in Defined Unit ESC C 2 0 n1 n2 n n1 n2 256 n Number of de...

Page 98: ...et Absolute Horizontal Print Position n n1 n2 256 n Specifies print position from left margin in defined units Before you define the unit the default is 1 60 inch for this command ESC n1 n2 92 5C Set Relative Horizontal Print Position n n1 n2 256 n Moves current print position in defined units Before you define the unit the default is 1 120 inch in draft and 1 180 inch in LQ for this command ESC V...

Page 99: ...inch Font selection ASCII Dec Hex Description ESC k n 107 6B Select Typeface n 0 Roman 4 Script 1 Sans Serif 10 Roman T 2 Courier 11 Sans Serif H 3 Prestige ESC X nn 88 58 Select Font by Pitch and Point ESC X m n1 n2 m Set pitch to 360 m cpi m 0 No change in pitch m 1 Select proportional m 0 1 18 21 24 30 36 42 48 60 or 72 n n1 n2 256 n Set point size in 0 5 points Total points n1 n2 256 0 5 n 0 N...

Page 100: ...t below n 0 10 cpi 16 Double strike 1 12 cpi 32 Double width 2 Proportional 64 Italic 4 Condensed 128 Underline 8 Bold Font enhancement ASCII Dec Hex Description SI 15 0F Select Condensed Printing DC2 18 12 Cancel Condensed Printing SO 14 0E Select Double Width Printing one line ESC W 1 0 87 57 Turn Double Width Printing On Off DC4 20 14 Cancel Double Width Printing one line ESC w 1 0 119 77 Turn ...

Page 101: ... style 1 Outline 2 Shadow 3 Outline with shadow Spacing ASCII Dec Hex Description ESC SP n 32 20 Set Intercharacter Space n Number of units of space added to the space between characters 1 127 Units are 1 120 inch draft and 1 180 inch LQ and proportional ESC U nn 40 85 28 55 Define Unit ESC U 1 0 n Define positioning unit as n 3600 inch n 10 20 30 40 50 or 60 n 10 default ESC c n1 n2 99 63 Set Hor...

Page 102: ... Canadian French 9 0 PC 865 Norwegian 10 0 PC 852 East Europe 11 0 PC 857 Turkish 13 0 PC 864 Arabic 14 0 PC 866 Russian 15 0 PC 869 Greek 24 0 PC 861 Icelandic 25 0 BRASCII Braz Port 26 0 Abicomp Braz Port 27 0 MAZOWIA Polish 28 0 Code MJK CSFR 29 7 ISO 8859 7 Latin Greek 31 0 ISO Latin 1T Turkish 32 0 Bulgaria Bulgarian Available only in certain areas ESC t n 116 74 Select Character Table Select...

Page 103: ...2 Right space of character data 3 bytes required for each column super subscripts require only 2 bytes per column ESC 0 n 0 58 3A Copy ROM to RAM n 0 1 2 3 4 5 6 or 9 n Typeface ESC n 37 25 Select User defined Set n 0 Normal set 1 User defined set ESC 6 54 36 Enable Printing of Upper Control Codes This command enables the printing of codes 128 159 ESC 7 55 37 Enable Upper Control Codes Cancels ESC...

Page 104: ... density m Horizontal density dpi Vertical density dpi Pins Adjacent dots print t 0 1 2 3 4 6 32 33 38 39 40 60 120 120 240 80 90 60 120 90 180 360 60 60 60 60 60 60 180 180 180 180 180 8 8 8 8 8 8 24 24 24 24 24 enabled enabled disabled disabled enabled enabled enabled enabled enabled enabled disabled 1 1 1 1 1 1 3 3 3 3 3 L Blackberry REV D A5 size Appendix 95 05 08 A 18 Appendix ...

Page 105: ... 3600 v dpi h 10 20 Dot density for horizontal in 3600 h dpi m Number of vertical dots 1 m 24 n Number of horizontal dots Total dots n1 n2 256 The following combination is not allowed v 10 and h 20 Color printing ASCII Dec Hex Description ESC r n 114 72 Select Printing Color The variable n selects the printing color according to the table below n 0 Black 4 Yellow 1 Magenta 5 Red 2 Cyan 6 Green 3 V...

Page 106: ...e the same as the PC437 table for hex codes 00 through 7F so only the PC437 table is shown completely The rest of the tables show only the characters for hex codes 80 through FF The tables with an asterisk after the table name are available in certain areas only PC437 USA standard Europe PC437 L Blackberry REV D A5 size Appendix 95 05 08 A 20 Appendix ...

Page 107: ...PC850 Multilingual PC860 Portuguese PC863 Canadian French PC865 Norwegian PC850 860 PC863 PC865 R Blackberry REV D A5 size Appendix 95 05 08 Appendix A 21 ...

Page 108: ...PC861 Icelandic BRASCII Braz Portuguese Abicomp Braz Portuguese PC437 Greek Greek PC861 BRA Abic 437 L Blackberry REV D A5 size Appendix 95 05 08 A 22 Appendix ...

Page 109: ...PC869 Greek ISO 8859 7 Latin Greek PC853 Turkish PC857 Turkish PC869 8859 PC853 857 R Blackberry REV D A5 size Appendix 95 05 08 Appendix A 23 ...

Page 110: ...ISO Latin 1T Turkish PC855 Cyrillic PC866 Russian PC852 East Europe ISO 855 866 852 L Blackberry REV D A5 size Appendix 95 05 08 A 24 Appendix ...

Page 111: ...MAZOWIA Polish Code MJK CSFR Bulgaria Bulgarian PC864 Arabic MAZ Code Bul 864 R Blackberry REV D A5 size Appendix 95 05 08 Appendix A 25 ...

Page 112: ...Italic No characters are available for hex code 15 in the italic character table Italic L Blackberry REV D A5 size Appendix 95 05 08 A 26 Appendix ...

Page 113: ...ollowing international character sets with the ESC R command For example when you select Italic France the characters in the France row on the table below are used in the italic character table Ascll R Blackberry REV D A5 size Appendix 95 05 08 Appendix A 27 ...

Page 114: ...Characters available with the ESC command To print the characters in the table below first send the ESC command CODE L Blackberry REV D A5 size Appendix 95 05 08 A 28 Appendix ...

Page 115: ... 2 29 33 D Data length 2 22 2 25 E Envelopes 2 21 ETX ACK 2 22 2 25 F Features 1 Feeder cut sheet 2 29 33 Finding your way around 2 Font button 2 2 3 2 22 28 lights 2 2 2 22 28 Fonts selecting 2 4 Forms multi part 2 19 G Getting results you expect 2 6 Graphic print direction 2 22 2 24 H Handle ribbon cartridge 1 9 Help for United States users iii I Important safety information v vi 4 5 Installing ...

Page 116: ...ngs 2 25 28 choosing a place for 1 3 commands sending A 10 plugging in 1 9 settings 2 25 28 A 9 setting descriptions 2 23 specifications A 2 8 Printing in pull tractor position 2 13 17 in push tractor position 2 8 12 on continuous paper 2 7 17 on single sheets 2 5 6 on special paper 2 17 21 troubleshooting 3 3 6 Problems and solutions 3 2 Pull tractor 2 13 17 Pull Tractor Unit 1 2 33 34 Push tract...

Page 117: ... Troubleshooting 3 1 12 U Unpacking printer 1 2 Upgrade kit color 2 35 38 Using command summary A 10 control panel 2 2 4 parallel interface 1 13 14 printer 2 1 38 serial interface 1 13 1 15 16 W Warnings cautions and notes 3 Where to get help for United Kingdom users iv for United States users iii Windows Microsoft 1 17 R Blackberry REV D A5 size Index 95 05 08 Index 3 ...

Page 118: ...L Blackberry REV D A5 size Index 95 05 08 4 Index ...

Page 119: ... No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S...

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Epson C11C638001 - LQ 300+II B/W Dot-matrix Printer, User Manual

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