The printout is not what you expected
Some part of the graphics or text looks different from what you see on the
computer screen
Cause
What to do
The printer emulation setting in your application may
be incorrect.
Make sure that your application is set for the printer emulation you
are using. For example, if you are using the ESC/Page mode, make
sure that your application is set to use an ESC/Page printer.
The printout position is not correct
Cause
What to do
The page length and margins may be set incorrectly in
your application.
Make sure that you are using the correct page length and margin
settings in your application.
The paper size setting may be incorrect.
Make sure the correct paper size is set in the
Tray Menu
on the
control panel.
The offset values may be changed in the
Printer
Adjust Menu
.
Confirm and adjust the offset values such as
Feed Offset
or
Scan
Offset
. See
“Printer Adjust Menu” on page 86
for details.
Cannot print all copies
Cause
What to do
The printer does not have sufficient memory to collate
print jobs.
Reduce the contents of print jobs, or increase the available memory
on your printer.
When
RAM Disk
is set to
Maximum
or
Normal
on the control panel,
you can increase the available memory space by changing this
setting to
Off
.
The last page of a two-sided printout is printed on the wrong side of the paper
Cause
What to do
Convert to Simplex
is set to
Odd Page
or
1 Page
.
For jobs with three or more pages, set
Convert to Simplex
to
Off
or
1 Page
to do duplex printing.
For jobs with just one page, set
Convert to Simplex
to
Off
to do
duplex printing.
Printout is garbled
Cause
What to do
The interface cable may not be plugged in securely.
Make sure that both ends of the interface cable are plugged in
securely.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Troubleshooting
71
