Other Problems
Problem
Action
Condensation has occurred inside the
printer.
This usually occurs within several hours after you heat the room in winter. This also
occurs when the printer is operating in a location where relative humidity reaches
85% or more. Adjust the humidity or relocate the printer to an appropriate
environment.
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the
indicator status on the operator panel.
You need to know the model of your printer and serial number. For the model name, see the label on
the rear door of your printer. For the serial number, see the label on the toner access cover of your
printer.
Getting Help
Epson provides several automatic diagnostic tools to help you produce and maintain print quality.
Operator Panel Lights
The operator panel provides you with information on errors and warnings. When an error or warning
condition occurs, the operator panel indicators inform you of the problem.
See also:
“Understanding the Operator Panel Lights” on page 62
Status Monitor Alerts
The Status Monitor is a tool that is included on the
Software Disc
. It automatically checks the printer
status when you send a print job. If the printer is unable to print your job, the Status Monitor
automatically displays an alert on your computer screen to let you know that the printer needs
attention.
Epson AcuLaser C1700 Series User’s Guide
Troubleshooting
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