Multi-feed jam
Problem
Action
Print media multiple feeds occur.
Ensure that the paper is inserted properly in the MPF.
If the print media is damp, use print media that is not damp.
Fan the print media.
Note:
If the problem continues even though you have taken suggested actions described above, contact the
Epson local representative office or an authorised dealer.
Basic Printer Problems
Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the
following:
❏
The power cord is connected to the printer, and to a properly grounded electrical outlet.
❏
The printer is turned on.
❏
The electrical outlet is not turned off at any switch or breaker.
❏
Other electrical equipment plugged into the outlet is working.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds,
and then turn on the printer. This often fixes the problem.
Display Problems
Problem
Action
After the printer is turned on, the
(
Ready/Data
) indicator is not lit.
Turn off the printer, wait for 10 seconds, and turn on the printer.
Epson AcuLaser C1700 Series User’s Guide
Troubleshooting
79
