Epson 2000P - Stylus Photo Color Inkjet Printer Service Manual Download Page 58 | Manualshive

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EPSON Stylus PHOTO 2000P

Revision A

TROUBLESHOOTING

Overview

58

3.1.1.2 Error Conditions

This printer indicates an error when detecting the following conditions,
and sets the interface signal “/ERROR” to LOW and “BUSY” to HIGH to
stop data input. In this condition, the printer automatically enters non-
printable status. Note if the printer is establishing communication by
IEEE1284.4 protocol, however, it remains in printable status.

Each error condition is described below:

Ink End

Ink in black/color cartridge ends.

Remaining level of ink is low. In this case, the printer warns of the
condition with LED indicators. If ink runs out, on the other hand, the
printer shows an ink end condition and stops its operation. Note the
error occurs if ink of any color in the color ink cartridge runs out.

Paper Out

The printer attempts to load paper but fails.

Paper Jam

The printer fails to eject remaining paper with the specified number of
paper feeding steps at power-on.

The printer can not eject paper despite the FF command is sent or
Load/Eject button is pressed.

No Ink Cartridge / Ink Cartridge Problem

Ink cartridge is not installed or installed incorrectly.

Information in CSIC of the ink cartridge is not read or written properly.

Maintenance Request

Total wasted ink amount reaches capacity. The printer stops operations.

Fatal Error

An fatal error is indicated when such an error as carriage control error, or
CG access error occurs.

C A U T I O N

Maintenance request error is not cleared until the ink
absorber is replaced and waste ink counter in EEPROM is
reset by the service operation.

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Summary of Contents for 2000P - Stylus Photo Color Inkjet Printer

Page 1: ...EPSONStylusPHOTO2000P Color ink jet printer SEIJ00003 SERVICE MANUAL SERVICE MANUAL SERVICE MANUAL SERVICE MANUAL ...

Page 2: ...he contents of this manual However should any errors be detected SEIKO EPSON would greatly appreciate being informed of them The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof EPSON is a registered trademark of SEIKO EPSON CORPORATION General Notice Other product names used herein are for identification purpose ...

Page 3: ... NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS WARNING 1 REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN 2 MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE LISTED ON THE SERIAL NUMBER RATING P...

Page 4: ...ibes the theory of electrical and mechanical operations of the product CHAPTER 3 TROUBLESHOOTING Provides the step by step procedures for troubleshooting CHAPTER 4 DISASSEMBLY AND ASSEMBLY Describes the step by step procedures for disassembling and assembling the product CHAPTER 5 ADJUSTMENTS Provides Epson approved methods for adjustment CHAPTER 6 MAINTENANCE Provides preventive maintenance proce...

Page 5: ...5 Revision Status Revision Issued Date Description A May 11 2000 First Release ...

Page 6: ...r handling 25 1 5 2 Paper specification 25 1 5 2 1 Cut Sheet 25 1 5 2 2 Envelope 25 1 5 2 3 EPSON special media 25 1 6 Printing area 27 1 6 1 Cut Sheet 27 1 6 1 1 Envelopes 28 1 7 Ink cartridge 29 1 7 1 Black ink cartridge 29 1 7 2 Color ink cartridge 29 1 8 Physical specification 30 Chapter 2 OPERATING PRINCIPLES 2 1 Overview 32 2 1 1 Printer Mechanism 32 2 1 2 Ink 33 2 1 2 1 Comparison between P...

Page 7: ...head Unit Removal 87 4 2 5 TRAY ABSORBER ASSEMBLY Removal 89 4 2 6 Ink Unit Removal 91 4 2 7 MOTOR ASSEMBLY CR Removal 94 4 2 8 MOTOR ASSEMBLY ASF Removal 95 4 2 9 DE Unit Removal 96 4 2 10 ASF Unit Removal 99 4 2 10 1 SHAFT ROLLER LD Removal 101 4 2 10 2 ROLLER ASSEMBLY LD RIGHT LEFT Removal 106 4 2 11 Carriage Unit Removal 107 4 2 12 BOARD ASSEMBLY ENCODER Removal 109 4 2 13 ROLLER PF Removal 11...

Page 8: ...Head Cleaning 139 6 1 2 2 Paper Eject Roller Cleaning 140 6 1 2 3 ASF Roller Cleaning 141 6 1 2 4 Maintenance Request Error Clear 142 6 1 3 Lubrication 142 Chapter 7 APPENDIX 7 1 Connector Summary 149 7 1 1 Connector Pin Assignment 149 7 2 EEPROM Address Map 153 7 3 Circuit Board Component Layout 157 7 4 Exploded Diagrams 160 7 5 Parts List 161 7 6 Electrical Circuit Board Diagrams 167 ...

Page 9: ...C H A P T E R 1 PRODUCTDESCRIPTIONS ...

Page 10: ...uality 2880 H x 720 V dpi printing 6 color printing YMCK Traditional and New Microweave Pigment Ink supported Built in auto sheet feeder A3 paper supported Holds 100 cut sheets 64 g m2 Holds 10 envelopes Holds 30 transparency films Built in 2 I F Bi directional parallel I F IEEE 1284 level 1 device USB Windows Macintosh exclusive ...

Page 11: ...ational character sets PC 437 US Standard Europe PC 850 Multilingual Typeface Bit map LQ font EPSON Courier 10 CPI 1 2 2 Paper feeding Feeding Method Friction feed with ASF Line Spacing Programmable by 1 6 or 1 360 step Paper Path Cut sheet ASF Top entry Front out Feed Speed 110msec 10 16mm feed 152 4mm sec 6 0 inch sec Fast continuous feed Table 1 1 Character Mode Character pitch Printable column...

Page 12: ...liant Insulation Resistance 10 M ohms min between AC line and chassis DC 500 V Table 1 3 Hopper Capacity Paper Type Size Sheets Plain paper 65g m2 A4 A3 Letter Legal approx 100 sheets Envelope See Paper specification on page 25 10 sheets Premium Semigloss Photo Paper A3 A3 A4 Letter US B 1 sheet Glossy Paper Photo Weight A3 A3 A4 Letter US B 1 sheet Archival Matte Paper A4 Letter 1 sheet A3 A3 US ...

Page 13: ...tion Resistance 10 M ohms min between AC line and chassis DC 500 V Dielectric strength AC 1500 V rms 1 minute between AC line and chassis 1 2 5 Environmental condition Temperature 10 to 35 C operating 3 20 to 60 C non operating 1 1 month at 40 C 120 hours at 60 C Humidity 20 to 80 RH operating 2 3 5 to 85 RH non operating 1 2 Resistance to shock 1 G within 1 ms operating 2 G within 2 ms non operat...

Page 14: ...ersion Safety standards UL1950 CSA22 2 No 950 EMI FCC part15 subpart B class B CSA C108 8 class B 220 240 V version Safety standards EN 60950 VDE EMI EN 55022 CISPR Pub 22 class B AS NZS 3548 class B 1 2 8 Acoustic noise Level Approx 42 dB A According to ISO 7779 1 2 9 CE Marking 220 240 V version Low Voltage Directive 73 23 EEC EN60950 EMC Directive 89 336 EEC EN55022 class B EN61000 3 2 EN61000 ...

Page 15: ... held high until all these signals return to their inactive state BUSY signal is at high level in the following cases During data entry see Data transmission timing When input data buffer is full During INIT signal is at low level or during hardware initialization During printer error See ERROR signal When the parallel interface is not selected ERROR signal is at low level when the printer is in o...

Page 16: ...arameter Minimum Maximum tsetup 500ns thold 500ns tstb 500ns tready 0 tbusy 500ns tt out 1 1 Rise and fall time of every output signal 120ns tt in 2 2 Rise and fall time of every input signal 200ns treply 0 tack 500ns 10us tnbusy 0 tnext 0 Table 1 6 Typical Time of Tack Parallel I F Mode Typical Time of tack High Speed 0 5us Normal Speed 2us Table 1 7 Signal Level TTL Compatible IEEE 1284 level 1 ...

Page 17: ...lse indicating that the printer can again accept data 11 BUSY 29 Out A high signal indicates that the printer cannot receive data 12 PE 28 Out A high signal indicates paper out error 13 SLCT 28 Out Always at high level when the printer is powered on 14 AFXT 30 In Not used 31 INIT 30 In The falling edge of a negative pulse or a low signal on this line causes the printer to initialize Minimum 50 us ...

Page 18: ...level when 5 DATA3 23 In data is logical 0 6 DATA4 24 In These signals are used to transfer the 1284 extensibility request values 7 DATA5 25 In to the printer 8 DATA6 26 In 9 DATA7 27 In 10 PtrClk 28 Out Printer clock signal 11 PtrBusy DataBit 3 7 29 Out Printer busy signal and reverse channel transfer data bit 3 or 7 12 AckDataReq DataBit 2 6 28 Out Acknowledge data request signal and reverse cha...

Page 19: ... When IEEE1284 4 is disabled 00H 59H MFG EPSON CMD ESCPL2 BDC MDL Stylus SP Photo SP 2000P CLS PRINTER DES EPSON SP Stylus SP Photo SP 2000P 1 3 1 3 USB interface Standard based on Universal Serial Bus Specifications Revision 1 0 Universal Serial Bus Device Class Definition for Printing Devices Version 1 0 Bit rate 12Mbps Full Speed Device Data encoding NRZI Adaptable connector USB Series B Recomm...

Page 20: ...ted interface is let as it is Interface state and interface selection When the parallel interface is not selected the interface got into the busy state When the printer is initialized or returned to the idle state the parallel interface got into the ready state Caution that the interrupt signal such as the INIT signal on the parallel interface is not effective while that interface is not selected ...

Page 21: ...s ON and AC power is supplied Paper Out Lights during the paper out condition and blinks during the paper jam condition Ink Out Black Lights during no black ink condition and blinks during the black ink low condition Ink Out Color Lights during no color ink condition and blinks during the color ink low condition Ink Cartridge Replacement Button Ink Out Black LED Ink Out Color LED Paper Out LED Pow...

Page 22: ... carriage to the cartridge replacement position Returns the carriage from the ink cartridge replacement position Cleaning Push for 3 seconds Starts a head cleaning In the condition of Ink Low Ink Out or No Ink Cartridge starts the ink cartridge replacement sequence Returns the carriage from the ink cartridge replacement position Table 1 12 Power on Panel Functions Switch Pressing with Power On Fun...

Page 23: ...to the Paper Out error condition Paper jam When the printer fails to eject a sheet of paper it goes into the Paper Jam error condition No ink cartridge When the printer detects that an ink cartridge is missing it goes into the No Ink Cartridge error condition Maintenance request When the total quantity of waste ink collected during cleanings and flushing reaches the limit printer indicates the Mai...

Page 24: ...ned on or the printer recognizes the cold reset command remote RS command a Initializes printer mechanism b Clears input data buffer c Clears print buffer d Sets default values 2 Panel initialization Performed if the printer is turned off and back on within 10 seconds or INIT signal is input It performs the following a Cap the printer head b Eject a paper c Clears input data buffer d Clears print ...

Page 25: ...eight 64g m2 90g m2 17 lb 24 lb 55kg 78kg 1 5 2 2 Envelope Size 10 241 3mm x 104 8mm DL 220mm x 110mm C6 162mm x 114mm 220x132 220mm x 132mm Quality Bond paper PPC Air mail Weight 45g m2 75g m2 12 lb 20 lb NOTE Envelope printing is only available at normal temperature NOTE Keep the longer side of the envelope horizontally at setting 1 5 2 3 EPSON special media Quality EPSON specifically designed m...

Page 26: ...ze A3 329mm x 483mm A3 297mm x 420mm A4 210mm x 297mm Letter 216mm x 279mm B Roll paper width 89mm 100mm 4 Water Paper Radiant White Size A3 329mm x 483mm 5 Ink Jet Transparencies Size A4 210mm x 297mm Letter 216mm x 279mm 6 Photo Quality Glossy Film Size A4 210mm x 297mm Letter 216mm x 279mm ...

Page 27: ...3 mm 0 12 3 mm 0 12 14 mm 0 54 Executive 3 mm 0 12 3 mm 0 12 3 mm 0 12 14 mm 0 54 Table 1 17 Printing Area Raster Graphics Mode Paper Size Left Margin minimum Right Margin minimum Top Margin minimum Bottom Margin 1 minimum 1 Bottom margin can be reduced to 3mm when paper dimension is defined by using command otherwise it remains 14mm As for an area between 3mm and 14mm margin print quality may dec...

Page 28: ...ble Area for Envelopes Table 1 18 Envelope Margin Size Left Margin minimum Right Margin minimum Top Margin minimum Bottom Margin minimum 10 3 mm 0 12 28 mm 1 10 3 mm 0 12 14 mm 0 55 DL 3 mm 0 12 7 mm 0 28 3 mm 0 12 14 mm 0 55 C6 3 mm 0 12 3 mm 0 12 3 mm 0 12 14 mm 0 55 LM RM TM BM Printable Area Printable Area ...

Page 29: ... 5 mm H 1 7 2 Color ink cartridge Type Exclusive cartridge Color Magenta Cyan Yellow Light Cyan Light Magenta Print capacity TBD Ink life 2 years from production date Storage temperature 20 C 40 C Storage within a month at 40 C 30 C 40 C Packing storage within a month at 40 C 30 C 60 C Transit within 120 hours at 60 C and within a month at 40 C Dimension 49 1 mm W x 84 05 mm D x 41 8 mm H NOTE Do ...

Page 30: ...criptions Physical specification 30 1 8 Physical specification Weight 8 4kg without the ink cartridges Dimension 609 mm W x 311 mm D x 175 mm H Storage 609 mm W x 766 mm D x 414 mm H Printing Figure 1 5 Dimension Printing Figure 1 6 With Roll Holder ...

Page 31: ...C H A P T E R 2 OPERATINGPRINCIPLES ...

Page 32: ...re 2 1 shows the printer mechanism block diagram for the Stylus PHOTO 2000P Figure 2 1 Printer Mechanism Block Diagram Table 2 2 Motor Name Type Application Feature CR motor DC motor with brush Drives the carriage making little noise Works with a linear scale to monitor motor s operating condition PF motor DC motor with brush Supplies power to drive paper feeding rollers used to send paper at spec...

Page 33: ... has a specific chemical structure Aggregate material of elements Element minimum unit 1 2 nm Element minimum unit 50 200nm Ink is only composed of liquid phase solvent and element Ink is composed of 2 phases liquid phase solvent and solid phase element Solvable to solvent water glycol etc Not solvable Only disperse Table 2 4 Features of Pigment Ink Advantage Disadvantage It can make high density ...

Page 34: ... CSIC CSIC is a non volatile memory EEPROM attached to each black and color ink cartridge It keeps the following information 1 Ink remaining level 2 Number of cleanings performed 3 Number of installation of the ink cartridge 4 Accumulated installation time of the cartridge 5 Model name of the printer in use 6 Ink cartridge production information 7 Ink cartridge code 8 Number of times that the ink ...

Page 35: ...tem This printer however controls carriage speed and position with the closed loop system enabled by a DC motor and encoder This system also used in the Stylus COLOR 900 is applied to maintain a constant print quality The CR motor also produces the print timing signal PTS signal used for an accurate ink ejection timing Refer to Section 2 2 2 3 for further information on the CR motor control circui...

Page 36: ...he PF rollers and paper eject rollers A new type of DC motor is used as the PF motor See the table below for the PF motor specifications Table 2 10 PF Motor Specifications Stepping motor that is used in other printers as the PF motor controls paper feed by the open loop system On the other hand this printer controls paper feeding mechanism with the closed loop system by employing the DC motor and ...

Page 37: ...ottom margin of 3mm by changing the position of the star wheel gear it has been shifted by 5 from the top of the eject roller toward the front paper guide Due to this change the tailing edge of paper is suppressed and the printer can advance paper steadily See Figure 2 6 next page that shows how paper is transported and parts involved Figure 2 6 Paper Transportation Notched roller is used for prev...

Page 38: ...r operations the printer completes the initialization sequence and then performs a carriage lock After Power On When the printer is turned on the printer automatically begins a power on cleaning and then performs a carriage lock Power on cleaning The printer runs a power on cleaning automatically when its power is turned on Since the timer IC on the main control circuit board is powered by a lithi...

Page 39: ...lockwise specified steps viewed from the motor pinion gear side 3 With the ASF Pump motor s rotation of step 2 the planetary gear set in the DE unit shifts toward the combination gear 12 22 4 4 The carriage unit moves from the right end of the CR shaft specified steps which causes the DE lock lever to fix the planetary gear unit 5 Torque from the ASF Pump motor is transmitted as described below Mo...

Page 40: ...status See Standby State in Figure 2 1 2 When the paper loading signal is sent from the PC and the Load Eject button is pressed the ASF Pump motor turns counterclockwise to let the LD roller start loading paper See Paper Pick Up State in Figure 2 1 3 When the paper is transported to the PF roller the LD roller stops where it loses friction See PF Roller Paper Feed State in Figure 2 1 4 When the ne...

Page 41: ... to the right end of the CR shaft which then pushes the DE lock lever to the right end 2 The ASF Pump motor rotates clockwise viewed from the motor pinion gear side specified steps 3 With the rotation of step 2 the planetary gear set in the DE unit moves toward the combination gear 17 19 25 6 4 The CR unit moves specified steps from the right end of the CR shaft to the left With this motion the DE...

Page 42: ...ot in use The capping mechanism of this printer is a newly designed valveless capping mechanism So unlike previous printers it does not integrates an air valve The air valve is usually equipped to remove bubbles created inside the cap by releasing the negative pressure However due to change in the ink sequence the new valveless capping mechanism enables the printer to maintain the initial ink char...

Page 43: ...e 5VDC is only applied to the parts and locations shown in the table above The C304MAIN uses 3 3V drive chips for most of the logic line chips CPU ASIC ROM DRAM For this reason those chips are not driven by the 5VDC produced by the but power supply board but the 3 3VDC that is reduced by the 3 3VDC regulator on the C298PSB PSE C298PSB PSE Power Supply Board C298PSB PSE Power Supply Board Power OFF...

Page 44: ...tarting resistors R18 and R28 that are located on the AC side to begin switching operation By arranging the starting resistors on the AC side half waves of the AC voltage are only applied and power used for this operation is reduced compared with usual serial layout 4 When the primary side is on because the diode D51 on the secondary side is installed in the reverse direction energy current led by...

Page 45: ...protect the electrical circuits and printer mechanism 5V line constant voltage constant current control circuit Both 5V line output voltage and 5V line output current are monitored by chopper IC IC51 Detected information is input to the IC s internal comparator and stabilizing circuit When the IC detects abnormally high current level it stops outputting voltage The circuit recovers automatically 5...

Page 46: ...ve CPU Since the CR motor and PF motor of this printer are DC motors a slave CPU is attached on the main board in addition to the CPU and ASIC This slave CPU exclusively controls the DC motors to remove the task from the CPU and ASIC So the CPU and ASIC can process data faster than before NOTE The control board has C304Main board and C298MAIN board C209MAIN Board is named IC25 which is composed of...

Page 47: ...erfaces Controls specified motors Controls the printhead drive waveform circuit Transfers serial data to the printhead Controls the ASF Pump motor Receives panel control signals and sensor signals EEPROM Controls detection of the signals output from the encoder Slave CPU C90A26CA IC15 A 128 pin SQFP package Operates at 24 0MHz Power supply voltage is 3 3V Controls the DC motors Setting and control...

Page 48: ...he head drive waveform is written in the memory in the IC10 IC11 Addresses for the written data are determined by the A0 A4 signals and of among data used to determine the waveform angles is selected Then setting the selected data producing trapezoid waveform value and canceling the data are performed by the rising edges of the CLK1 and CLK2 signals Head nozzle selector circuit Print data is conve...

Page 49: ... for this operation is supplied from the BAT1 2 2 2 3 Motor Driver Circuit The Stylus PHOTO 2000P is equipped with the CR motor and PF motor that are DC motors and ASF Pump motor a stepping motor To control the DC motors a slave CPU is mounted on the C304MAIN board beside the CPU and ASIC Since the slave CPU is exclusively used to control DC motors it reduces duty of CPU and ASIC to offer faster d...

Page 50: ...6CA is reset by an initialization sequence at power on 2 The CR motor turns forward clockwise to move the carriage to the right Slave CPU C90A26CA assumes that the CR is in contact with the right frame when the following conditions are satisfied The slave CPU detects the motor control current value is 720mA P1 number of pulses output during the above carriage movement is 30 or less Specified value...

Page 51: ...9 PF Motor Driver Circuit Block Diagram Slave CPU C90A26CA controls paper feeding amount by referring to the encoder pulses sent from ASIC IC18 It sends a proper drive current value to the motor driver Based on the control signal from the slave CPU the motor driver IC19 outputs drive current to the PF motor Unlike a stepping motor this DC motor can not detect paper feeding amount by referring to t...

Page 52: ... block diagram for the ASF Pump motor is as shown below Figure 2 21 ASF Pump Motor Circuit Block Diagram op25 Comparators Photo Diodes Phase B Phase A 1 1440 1 5760 Forward Rotation Clockwise Backward Rotation Counterclockwise Phase A Phase A Phase B Phase B LED Lens Photo Diodes Comparators B A A B IC12 LB11847 42V OUTA OUTA OUTB OUTB ASF A ASF A ASF B ASF B 42 C79 100U C75 0 1U VBB C69 0 1U VCC ...

Page 53: ...at power off DO Data reading line serial data at power on 2 2 2 6 Sensor Circuit The Stylus PHOTO 2000P has the following five sensors to detect printer s status PE Sensor ASF Sensor BCO Black head cartridge sensor CCO Color head cartridge sensor Head Thermistor sensor Liner sensor The block diagram for the sensor circuit is as shown below Figure 2 23 Sensor Circuit Block Diagram 5V 8 6 5 93C56 IC...

Page 54: ... loading position Ink cartridge sensor CSIC connector on the head board Ink cartridge sensor detects whether a black or color ink cartridge is installed Installation condition is determined depending on the CSIC s connection When a cartridge is installed i a LOW signal to ASIC is output On the other hand a HIGH signal is output when a cartridge is out Head thermistor The head thermistor is directl...

Page 55: ...C H A P T E R 3 TROUBLESHOOTING ...

Page 56: ...ssary operations Following tables show the checkpoints for each motor and sensor Table 3 1 Motor Resistance and Measurement Procedure Table 3 2 Sensor Check and Measurement Procedure START START Troubleshooting with LED error indicators Isolating the defective parts on the power supply board Isolating the problem with exhibited phenomenon Motor Connector to check Check pins Coil resistance CR Moto...

Page 57: ... Printer Status Indicators Priority Power Ink Out Black Ink Out Color Paper Out Power On condition On 1 1 means no effect 9 Ink sequence proceeding Blink 6 Ink cartridge replacement mode Blink 5 Data Processing Blink 8 Paper Out On 4 Paper Jam Off Off Blink 3 No Ink Cartridge Ink End black ink cartridge On 7 Ink low black ink cartridge Blink 7 No Ink Cartridge Ink End color ink cartridge On 7 Ink ...

Page 58: ...ops its operation Note the error occurs if ink of any color in the color ink cartridge runs out Paper Out The printer attempts to load paper but fails Paper Jam The printer fails to eject remaining paper with the specified number of paper feeding steps at power on The printer can not eject paper despite the FF command is sent or Load Eject button is pressed No Ink Cartridge Ink Cartridge Problem I...

Page 59: ...artridge 1 CSIC is not connected properly 2 CSIC is defective 3 Head FPC is defective 4 Control board is defective Table 3 7 4 Maintenance Request Protect counter is showing limit Table 3 8 5 Fatal Error 1 Linear encoder FFC is disconnected from the sensor or liner encoder is not attached to the carriage 2 Linear encoder is dislocated 3 ASF sensor is dislocated or ASF sensor connector is disconnec...

Page 60: ...n is pressed but paper is not loaded even when the ASF LD rollers turn and a Paper Out error is displayed 1 Set a cleaning sheet in the ASF up side down 2 Holding the top edge press the Load Eject button to remove micro pearl from the paper load roller To remove severe soiling staple a cloth moistened with alcohol to a postcard and clean the roller in the same manner 2 The Load Eject button is pre...

Page 61: ...levels are as follows 4 The Load Eject button is pressed and the hopper appears to be working OK But paper is not loaded Then a Paper Out error is displayed Hand rotate the shaft in the ASF in the paper feed direction and check if the hopper springs back every time you rotate the shaft NOTE Even though the ASF HP sensor is working properly the hopper does not load paper if it is not operating at t...

Page 62: ...m Error Step Problem Check Actions 1 The PF roller turn to eject paper but can not eject it completely Then a Paper Jam error is displayed Explain to the user that a Paper Jam error occurs if the paper whose length is beyond the specifications is used 2 Printer is turned on PF roller turns continuously for ten seconds and then a Paper Jam error is displayed Check if there is any paper debris or du...

Page 63: ... the following 1 Power off time Length of time which the printer has been off since the last power off 2 I F selection Selects an interface from Auto Parallel or USB Factory default is Auto Table 3 7 Remedies for No Ink Cartridge Error Ink Cartridge Problem Step Problem Check Actions 1 The printer is turned on and then displays a No Ink Cartridge error Check if any ink cartridges are installed imp...

Page 64: ...r board visually for the following Is the linear encoder board properly installed to the carriage If not install it properly Is the encoder FFC connected to the connector If not connect it properly 2 Ditto Check that the linear encoder belt passes through the slot in the sensor Check that the sensor is free from dust and paper debris Linear Encoder Board 3 When the Printer is turned on the CR move...

Page 65: ...re the coil resistance of the CR motor using a meter as shown below Table 3 9 Remedies for Fatal Error continued Step Problem Check Actions Encoder Output Waveform CR Motor CR Motor Resistance 31 1 Ω 25 7 The printer is turned on but the PF motor does not operate at all After that a fatal error is displayed Measure the coil resistance of the PF motor using a meter as shown below 8 The printer is t...

Page 66: ...r is displayed Check that the ASF unit is properly installed by the correct points as shown below 10 The printer is turned on but the ASF dose not move at all After that a fatal error is displayed Check that the torsion spring is securely attached to the DE lock lever and DE unit Table 3 9 Remedies for Fatal Error continued Step Problem Check Actions Tension Spring 0 618 DE Lock Lever ...

Page 67: ... FFC disconnected from CN11 black 12 pin on the Main Board The power switch for this printer is in the secondary side Therefore if the FFC does not transmit signals the power supply board is not active despite the main board operates properly 3 Has the Pin 3 of the panel FFC broken Check for the Pin 3 using a circuit tester 4 Has the fuse F1 on the power supply board blown out Check if the F1 loca...

Page 68: ...ep Checkpoint Action G D S G D S G D G D tr18 Step 1 Off Step 2 On Step 3 Off Step 4 Off B E C NPN Tr B C E B C E B C E B C E tr19 Step 1 On Step 2 Off Step 3 Off Step 4 On 11 Is a PNP junction transistor defective Check the electrical continuity of a PNP junction transistor on the power supply board in the same manner described in the previous step NOTE Be sure to pay attention to the polarity 12...

Page 69: ...es not rotate Table 3 14 4 Cleaning does not solve the print problem Table 3 15 Table 3 12 CR Motor does not Work Step Checkpoint Action 1 Getting ready for checking waveforms Using an oscilloscope check the outputwaveform at CN14 CR motor connector on the main board For checking press the Load Eject button to drive the CR motor NOTE Be sure to disconnect the CR motor cable NOTE Ground one of the ...

Page 70: ... as shown replace the PF motor If not replace the main control board or the PF motor driver IC IC19 20V 20µ Table 3 14 Pump ASF Motor does not Work Step Checkpoint Action 1 Getting ready for checking waveforms Using an oscilloscope check the outputwaveform at CN7 Pump ASF motor connector on the main board For checking press the Load Eject button to drive the Pump ASF motor NOTE Be sure to disconne...

Page 71: ... cap for any foreign matter dirt or damage Remove the printer mechanism and release the carriage lock to move the carriage unit away from home position Then examine the cap rubber closely for any problem in the figure at right Check that the connectors are not connected aslant Dust Rubber part Damage 5 Check if the compression spring has come off the cap unit Check if the compression spring is cor...

Page 72: ...s check the sawtooth waveform at the emitter terminals the transistors using an oscilloscope Table 3 15 Cleaning Does not Solve the Problem continued Step Checkpoint Action Head FFCs Head Board Q 4 Q 3 B 2 0 V 2 m B E E tr32 9 Check if the pre driver IC IC10 IC11 or IC13 is defective If the waveform is not output in the previous step check for the waveform at the base of Q3 and Q4 Check for the sa...

Page 73: ...age 33 How long is the weather resistance of the pigment ink About 100 years or more inside the house Condition Under fluorescent light 24 C 60 over glass cf photographs 60 years What should I do when the pigment ink is attached on the hand Do the same as you do for dye ink used for Stylus PHOTO1270 How long the expiration date of the ink cartridge for use Within half a year after the pack is open...

Page 74: ... and it may become difficult to feed paper Use cleaning assembly of this printer and clean the ASF roller Refer to Section 6 1 2 3 What would happen if I mistakenly print on the OHP sheet when intended to print on the special paper Since ink does not dry out it may smear the paper eject roller Clean the paper eject roller Refer to Section 6 1 2 2 Table 3 18 FAQ Printing Questions Answers Does pigm...

Page 75: ...C H A P T E R 4 DISASSEMBLYANDASSEMBLY ...

Page 76: ... a doctor immediately If ink comes into contact with your skin wash it off with soap and water If irritation occurs contact a physician A lithium battery is installed on the main board of this printer Be sure to observe the following instructions when serving the battery 1 Keep the battery away from any metal or other batteries so that electrodes of the opposite polarity do not come in contact wit...

Page 77: ...pecified adjustments when you disassemble the printer See Chapter 4 for details When assembling if an ink cartridge is removed and needs to be installed again be sure to install a new ink cartridge because of the following reasons 1 Once the ink cartridge mounted on the printer is removed air comes into and creates bubbles in the cartridge These bubbles clog ink path and cause printing malfunction...

Page 78: ...sembly make sure that the specified types of screws are used at proper locations referring to the table below Table 4 2 Screw Specifications Body Name Size Bind S tite CBS M3x6 Bind P tite CBP M3x6 Bind P tite CBP M3x8 Bind P tite CBP M2 5x5 Pan head C P M3x6 Pan head B tite Sems M3X8 Bind S tight Sems CBS Sems M3x6 Bind S tight CBS M3x10 Pan head B tite Sems 1 7 x 5 ...

Page 79: ...eating Checked Not necessary Paper feeding mechanism Is paper fed smoothly Checked Not necessary Does paper get jammed Checked Not necessary Does paper get skew during paper feeding Checked Not necessary Are papers multi fed Checked Not necessary Does the PF motor get overheated Checked Not necessary Abnormal noise during paper feeding Checked Not necessary Is the paper path clear of all obstructi...

Page 80: ...HOUSING Removal MOTOR ASSEMBLY CR Removal DE Unit Removal PE Sensor Unit Removal PrintheadUnit Removal Panel Unit Removal TRAY ABSORBER ASSEMBLY Removal Ink Unit Removal MOTOR ASSEMBLY ASF Removal BOARD ASSEMBLY ENCODER Removal ASF Unit Removal Carriage Unit Removal ROLLER PF Removal SHAFT ROLLER LD Removal ROLLER ASSEMBLY LD RIGHT LEFT Removal MOTOR ASSEMBLY PF Removal START Circuit Board Assembl...

Page 81: ...printer cover and set the PG adjustment lever to 2 Remove the four screws CBS 3x10 securing HOUSING and remove it Figure 4 2 HOUSING Removal C A U T I O N When removing HOUSING push it to the rear a little first and then lift it up C H E C K P O I N T When installing HOUSING make sure the PG adjustment lever is set to After assembling HOUSING ensure the head FFC is not caught in the back of HOUSIN...

Page 82: ...ws CBS 3x6 securing the M B Unit to the printer mechanism Refer to Figure 4 3 Stylus PHOTO 870 Seven screws Stylus PHOTO 1270 Eight screws Figure 4 3 Removing the M B Shield Plate 3 Lifting up SHIELD PLATE M B Unit a little remove COVER CABLE and COVER CABLE B together with the cables 4 Disconnect all cables from the connectors on the main board and power supply board CN1 AC Source connector on th...

Page 83: ...ore disconnecting the cables Since the head FFCs have the same number of pins be sure to connect them to the right connectors When connecting the cables connect them to the correct connectors paying attention to the number of the pins A D J U S T M E N T R E Q U I R E D Be sure to perform the following adjustments when you replace the Main Board 1 Initial ink charge 2 Head drive voltage input 3 He...

Page 84: ...assembly Procedures 84 C H E C K P O I N T When installing SHIELD PLATE M B to the printer mechanism set the cables COVER CABLE and COVER CABLE B as shown in the figure below Figure 4 5 Setting the Cables to the Cable Covers COVER CABLE COVER CABLE B Opening Opening ...

Page 85: ...G REINFORCING RIGHT to the printer mechanism 4 Release the hook for the for HOUSING REINFORCING RIGHT from the square cutout in the printer mechanism 5 Release the pins fit in the printer mechanism and then remove the Panel Unit along with HOUSING REINFORCING RIGHT Figure 4 6 Panel Unit Removal C H E C K P O I N T When installing the harness to the printer mechanism be sure to stick it along the m...

Page 86: ...the two screws CBP 3x8 Cup P Tite 3x6 securing BOARD ASSEMBLY PANEL to the Panel Unit 8 Disconnect the harness from BOARD ASSEMBLY PANEL C A U T I O N When removing the Panel Unit watch out for the stacker assembly Since the stacker assembly is attached to the Panel Unit and HOUSING PANEL LEFT if you remove the Panel Unit the stacker assembly will also come off BOARD ASSEMBLY PANEL CBP 3x8 Harness...

Page 87: ... 6 Remove the FFC from the BOARD ASSEMBLY ENCODER Figure 4 9 Encoder FFC Removal 7 Remove the TORSION SPRING 28 4 hung to the carriage and FASTENER HEAD Figure 4 10 TORSION SPRING 28 4 Removal 8 Remove the six screws CBP 3x6 securing FASTENER HEAD to the carriage and remove FASTENER HEAD Figure 4 11 FASTENER HEAD Removal 9 Move the carriage to the left end of the printer manually 10 Remove the one...

Page 88: ...Section 5 1 2 3 Head Angular Adjustment Refer to Chapter 5 Section 5 1 3 4 Bi D Adjustment Chapter 5 Section 5 1 4 C H E C K P O I N T When installing FASTENER HEAD first fasten the two screws CBP 3x6 securing FASTENER HEAD and the CBB Sems W2 M2 5x6 temporarily and then attach the torsion spring After that fasten the screws tightly When installing FASTENER HEAD to the Carriage Unit fasten the scr...

Page 89: ...screws CBS 3x6 securing HOUSING SUB LEFT to the printer mechanism 7 Release the three hooks two at the bottom and one in the front fixing HOUSING SUB LEFT to the printer mechanism and remove HOUSING SUB LEFT 8 Remove the one screw CBP 3x6 securing PAPER GUIDE LOWER to TRAY ABSORBER ASSEMBLY at the middle of the printer mechanism and then remove PAPER GUIDE LOWER Figure 4 13 TRAY ABSORBER ASSEMBLY ...

Page 90: ...RBER WASTE INK LARGE SMALL from TRAY ABSORBER C A U T I O N When installing TRAY ABSORBER ASSEMBLY to the printer mechanism make sure they are securely jointed with SPACER TRAY Refer to Figure 4 14 Be careful not to damage SCALE PF loop scale when installing SPACER TRAY A D J U S T M E N T R E Q U I R E D If you replace TRAY ABSORBER ASSEMBLY be sure to perform the Waste ink counter reset operatio...

Page 91: ...ove TRAY ABSORBER ASSEMBLY Refer to Section 4 2 5 4 Remove the three screws CBS 3x6 securing the Ink Unit to the FRAME MIDDLE 5 Remove the one screw CBS 3x6 securing the Ink Unit to FRAME TOP Then remove the Ink System Assembly 6 Release the hook fixing the Cap Assembly to the Ink Unit and then remove the Cap Assembly 7 Disconnect the tube from the Cap Assembly Figure 4 14 Ink Unit Removal CBS 3x6...

Page 92: ... assembled in the cap assembly ABSORBER SLIDER CAP should be set as shown in Figure 4 15 in advance 2 Check that the ink tube is securely connected to the connection part of the Cap Assembly See Figure 4 16 Also make sure the tube is not bent or crushed by the connection area See Figure 4 17 3 Check that the ink tube is placed correctly in the Ink System See to Figure 4 16 Pay special attention in...

Page 93: ...evision A DISASSEMBLY AND ASSEMBLY Disassembly Procedures 93 Figure 4 17 Ink Tube Installation 2 Figure 4 18 Connedtign the Tube to the Pump Unit Tube is not stretched out Tube is not bent Pump Unit Marking line on the tube 2 mm ...

Page 94: ...ming Belt Removal 4 Disconnect the connector for MOTOR ASSEMBLY CR from the connector on the main board Refer to Section 4 2 2 5 Remove the two screws CP 3x6 securing MOTOR ASSEMBLY CR to FRAME TOP and then remove MOTOR ASSEMBLY CR Figure 4 20 MOTOR ASSEMBLY CR Removal Pulley in MOTOR ASSEMBLY CR SCALE PF HOLDER PULLEY DRIVEN Timing Belt C A U T I O N When pushing HOLDER PULLEY DRIVEN be careful n...

Page 95: ...ing LEVER PLANETARY UNIT 4 Remove the two screws CBP 3x8 securing MOTOR ASSEMBLY ASF to BRACKET MOTOR ASF Then push the motor assembly to the rear and then to the right to remove it Figure 4 22 MOTOR ASSEMBLY ASF Removal Lever is held up Lever is lowered LEVER PLANETARY UNIT C H E C K P O I N T When installing MOTOR ASSEMBLY ASF5 make sure the DE unit and LEVER PLANETARY UNIT are set as shown belo...

Page 96: ...T PROTECTION INK Removal 5 Remove MOTOR CR Refer to Section 4 2 7 6 Loosen the one screw CBS 3x6 securing the LEVER ASSEMBLY COMBINATION GEAR to FRAME MIDDLE 7 Remove the tension sprig 7 37 hung to FRAME MIDDLE and LEVER ASSEMBLY COMBINATION GEAR and then remove TENSION BELT PUMP TRANSMISSION from the combination gear 12 22 92 Figure 4 24 TENSION BELT PUMP TRANSMISSION Removal FRAME TOP CBS 3x6 SH...

Page 97: ...8 Removal 9 Release the hook in the DE Unit BRACKET MOTOR ASF securing LEVER DE LOCK Then push the lever out to the right to release it from the installation hole in the DE Unit and remove it Figure 4 26 LEVER DE LOCK Removal LEVER DE LOCK TENSION SPRING 0 618 C A U T I O N When removing LEVER DE LOCK be careful not to break the hook in the DE Unit Locking position LEVER DE LOCK LEVER DE LOCK ...

Page 98: ... 3x6 CBP 3x8 SCALE CR C H E C K P O I N T Check that all gears are assembled in the DE unit correctly as shown in the figure below Figure 4 28 Parts Layout in DE Unit Before assembling MOTOR ASSEMBLY ASF to the DE Unit set LEVER PLANETARY UNIT to the pump side See Figure 4 28 Set TENSION BELT PUMP TRANSMISSION to the 17 19 gear of the Combination Gear 17 19 25 6 before securing the DE unit to FRAM...

Page 99: ...the sensor 4 Remove the head FFC from the ASF Unit 5 Remove the one screw CBS Sems 3x6 and SHAFT MOUNT CR that are securing the ASF Unit to FRAME BOTTOM at the rear right and rear left respectively Figure 4 29 ASF Unit Removal 1 6 Tilting the paper support sub unit release the hook fixing the ASF Unit to FRAME BOTTOM and remove the ASF Unit toward the rear Figure 4 30 ASF Unit Removal 2 Figure 4 3...

Page 100: ...re 4 32 When installing the ASF Unit ensure the spur gear 32 in the ASF Unit and the inner gear of the combination gear 14 28 in the DE Unit are meshed See Figure 4 32 When installing the ASF Unit make sure the Hopper Assembly is raised Gear 32 Combination Gear 14 28 Installation Hole Protrusion C H E C K P O I N T When connecting the cables for ASF HP sensor and MOTOR ASSEMBLY PF set them in the ...

Page 101: ...AFT ROLLER LD 4 Remove HOLDER SHEET PAPER FEED from the right and left LD roller units 5 Move the left LD roller assembly to the middle and then remove the E ring from the left end of SHAFT ROLLER LD Figure 4 34 BUSHING FIXING SHAFT E Ring Removal 6 Move SHAFT ROLLER LD to the left 7 Release the fixing tab in WHEEL DETECTOR and then remove WHEEL DETECTOR from SHAFT ROLLER LD Figure 4 35 WHEEL DETE...

Page 102: ...the square cutout in the right frame of FRAME ASF B Figure 4 37 Hopper Assembly Removal 2 10 Using tweezers remove the left and right compression springs 1 961 from the Hopper Assembly and FRAME ASF B See Figure 4 38 11 Lifting up the right edge of SHAFT ROLLER LD a little remove the shaft by pulling it out to the right along with LD rollers See Figure 4 38 12 Remove the left LEVER HOPPER RELEASE ...

Page 103: ...Figure 4 38 Hopper Assembly Removal ASF Unit Disassembly LEVER HOPPER RELEASE WHEEL DETECTOR Hopper Assembly Gear 32 FRAME ASF B COMPRESSION SPRING 1 961 Right LD Roller Assembly BUSHING FIXING SHAFT LEFT Left LD Roller Assembly LEVER HOPPER RELEASE COMPRESSION SPRING 1 961 SHAFT ROLLER LD ...

Page 104: ...EVER HOPPER RELEASE set it in the correct direction See Figure 4 39 Be sure to attach the following parts to SHAFT ROLLER LD securely See Figure 4 38 BUSHING FIXING SHAFT LEFT white plastic part WHEEL DETECTOR black plastic part When installing the LD Roller Assemblies to SHAFT ROLLER LD make sure the black one right LD Roller Assembly goes to the right When setting the right and left LD Roller As...

Page 105: ...he groove in the edge guide See Figure 4 41 Make sure that the right LD Roller Assembly is fixed with the hook in FRAME ASF B You can check its condition from the back of the ASF Unit See Figure 4 42 Before assembling the ASF Unit hold each compression spring 1 961 with the hook of the spring bearing in the Hopper Assembly Then after attaching the Hopper Assembly to FRAME ASF B release the springs...

Page 106: ...R ROLLER LD RIGHT LEFT 4 Release the hooks in ROLLER ASSEMBLY LD RIGHT LEFT two hooks in each securing itself to LD ASSEMBLY RIGHT LEFT Then remove ROLLER ASSEMBLY LD RIGHT LEFT Figure 4 44 Hooks to Release Figure 4 45 ROLLER ASSEMBLY LD RIGHT LEFT Removal Hooks in ROLLER ASSEMBLY LD LEFT Hooks in COVER ROLLER LD LEFT C A U T I O N Do not touch the surface of the ROLLER ASSEMBLY LD with your bare ...

Page 107: ...he Tension Spring 1 491 CR Encoder Slit 4 Loosen the Timing Belt by pushing HOLDER PULLEY DRIVEN and disengage the belt from the pulley of the CR motor Refer to Figure 4 20 5 Push PULLEY DRIVEN down and remove it from HOLDER PULLEY DRIVEN Figure 4 47 PULLEY DRIVEN Removal 6 Remove the Timing Belt from PULLEY DRIVEN 7 Remove LEVER PG by releasing its hooks from the cutouts in the right side of FRAM...

Page 108: ...hing Figure 4 50 BUSHING PARALLELISM ADJUSTMENT RIGHT Removal 13 Remove SHAFT CR GUIDE from FRAME TOP together with the Carriage Unit 14 Remove SHAFT CR GUIDE and the oil pad from the Carriage Unit BUSHING PARALLELISM ADJUSTMENT RIGHT CBS Tite Sems R2 Leaf Spring LEVER PG SUB TORSION SPRING 63 7 C A U T I O N Do not touch SCALE CR linear scale with your bare hands because if its surface is dirty o...

Page 109: ...SCALE CR through the slot for the sensor in the Carriage Unit ensure that it is not in contact with either side of the slot by viewing them from the side When installing SHAFT CR GUIDE make sure that the oil pad is set in the correct position Slit for the sensor SCALE CR Carriage Unit C A U T I O N When removing BOARD ASSEMBLY ENCODER be sure not to force it out using a screw driver or equivalent ...

Page 110: ...2 GUIDE PLATE CR Unit Removal 7 Remove PAPER GUIDE RIGHT Unit and the five PAPER GUIDE UPPER Unit eight for Stylus PHOTO 1270 from FRAME TOP in the manner described below PAPER GUIDE UPPER Unit Remove the torsion spring 117 6 Then remove the unit to the rear PAPER GUIDE RIGHT Unit Remove the torsion spring 117 6 Then remove the unit to the front Figure 4 53 PAPER GUIDE UPPER RIGHT Unit Removal 8 R...

Page 111: ...chanism and then remove FRAME PAPER EJECT Unit Figure 4 54 FRAME FRONT FRAME PAPER EJECT Removal 11 Remove PAPER GUIDE FRONT from ROLLER PF by releasing its two U shaped forks fixing ROLLER PAPER EJECT 12 Remove CONTACT SPRING PAPER EJECT hung to FRAME LEFT and ROLLER PAPER EJECT Figure 4 55 PAPER GUIDE FRONT Removal FRAME FRONT CBS 3x6 FRAME PAPER EJECT Unit CBS 3x6 ROLLER PAPER EJECT PAPER GUIDE...

Page 112: ...fer to Figure 4 56 16 Unhook BUSHING 12 LEFT attached to the left end of ROLLER PF and then turn the bushing until it is aligned with the cutout in FRAME LEFT 17 Release ROLLER PF from the hook in PAPER GUIDE REAR and then remove ROLLER PF Figure 4 58 ROLLER PF Removal CONTACT SPRING PF BUSHING 6 ROLLER PAPER EJECT CBS 3x6 BRACKET BOARD ASSEMBLY C A U T I O N During disassembly assembly be careful...

Page 113: ...PER GUIDE RIGHT to FRAME TOP with the torsion spring insert PAPER GUIDE RIGHT Unit from the front making sure the PE sensor lever is set in the hole of the paper guide Figure 4 59 PAPER GUIDE RIGHT Installation When mounting the torsion springs 117 6 to PAPER GUIDE UPPER PAPER GUIDE RIGHT fit the arm of each torsion spring 117 6 in the groove of the corresponding paper guide When installing CONTAC...

Page 114: ...0 on SCALE PF C A U T I O N Do not touch the following areas Inner side of the SCALE PF s shaft hole through which the PF Roller Shaft is installed Printed face of SCALE PF If BRACKET SCALE is not aligned with the circle printed on SCALE PF it should not be a problem Tool Code 1051765 SCALE PF Set the scale s front side facing downward Tool Code 1051765 C A U T I O N If TAPE D50 is not aligned wit...

Page 115: ...allel But note you don t attach the scale to the gear yet 8 Attach SCALE PF to the gear using Scale PF unit Assembling tool AS tool code 1051767 Figure 4 63 Loop Scale Installation SPUR GEAR 76 Protrusions Tool 1051767 SCALE PF C H E C K P O I N T Check that the protrusions on the gear 76 are sticking out from the cutouts in the scale Ensure SCALE PF is free form any dirt or damage Cutout Protrusi...

Page 116: ... and then remove the combination gear Figure 4 64 Removing COMBINATION GEAR and PLANE WASHER 6 Remove the one screw CBS 3x6 plane washer 3 3x0 5x8 and SCREW MOUNTING PF that are securing MOTOR ASSEMBLY PF to FRAME LEFT Then remove MOTOR ASSEMBLY PF Figure 4 65 PF Motor Removal COMBINATIONGEAR 13 5 30 PLANE WASHER 4 1x0 5x6 5 C A U T I O N Be careful not to damage the teeth of COMBINATION GEAR 13 5...

Page 117: ... 4 2 9 4 Remove PAPER GUIDE RIGHT Unit Refer to Section 4 2 13 5 Remove the timing belt Refer to Section 4 2 11 6 Release the two hooks securing the PE sensor unit to FRAME TOP lift up the PE sensor unit and then remove it to the rear Figure 4 66 PE Sensor Unit Removal C H E C K P O I N T When installing the PE Sensor Unit ensure that the sensor lever is set in the square hole in PAPER GUIDE RIGHT...

Page 118: ...C H A P T E R 5 ADJUSTMENT ...

Page 119: ...place or remove the printhead When you change the printhead angular adjusting lever position 6 Bi Directional adjustment When you replace the printhead When you replace the main board When you replace the CR motor assembly When you remove the carriage unit 7 USB ID check input When you replace the main board 8 Protection counter check When you replace the waste ink pad Table 5 2 Type of Repair and...

Page 120: ...arallelism Adjsutment Thickness 1 14 mm Microscope Backlash Adjsutment Magnified ratio x 15 Minimum scale 0 1mm Service Program Initial ink charge Head voltage ID input Head angular adjsutment USB ID check input Bi Directional adjustment Protection counter check Two 3 5 inch HD floppy disks C A U T I O N Never use a deformed twisted or warped or rusty thickness gauge Wipe off any dirt grease or fo...

Page 121: ... Position of the Parallelism Adjustment Bushing 2 Bring the PG lever forward to set it to the 0 position 3 If the carriage unit is locked unlock it by pushing down the lock lever using tweezers C A U T I O N Do not scratch the special coated surface of the PF roller assembly and rib surface of the front paper guide B Before begin the adjustment clean the thickness gauges with a clean cloth moisten...

Page 122: ... the bushing back by one notch 7 Move the PG lever to the rear 8 Move the carriage unit over the thickness gauge on the left 9 Bring the PG lever to the font 0 10 Make the adjustment as in the same manner as in step 6 11 Bring the PG lever to the rear 12 Move the carriage back over the thickness gauge on the right 13 Move the PG lever back to the front 0 14 Make the adjustment again on the right p...

Page 123: ... 30 TRAY ABSORBER ASSEMBLY HOUSING PANEL LEFT HOUSING REINFORCING LEFT See the following figure for locations Figure 5 3 Parts to Remove C A U T I O N Failure in making this adjustment causes the printer to operate abnormally as described below If backlash is too little 1 The PF motor dose not rotate correctly and paper feeding accuracy declines 2 Gear 76 and the PF pinion gear make abnormal noise...

Page 124: ... 1 and 3 each point is 2 5 cm apart from the point 2 and check that the gear squeaks at each point If not start over from the step 2 5 Fasten the screw CBS 3x6 to secure the PF motor assembly to the left frame 6 Press the gear 76 by the point 2 and release it again to ensure it returns to its original position 7 Using a microscope check for a correct backlash Backlash at its minimum point should b...

Page 125: ...emove Programs and uninstall the program No Main Items Adjustment items 1 Adjustment Head voltage ID input Head angular adjsutment Bi Directional adjustment USB ID check input 2 Maintenance Head cleaning Initial ink charge Protection counter check clear CSIC information 3 Recovery for clogged nozzle Recovery for clogged nozzle 4 Print A4 pattern Print A4 pattern C A U T I O N While you are running...

Page 126: ...inthead A 14 digit head ID is marked on the label at the right of the printhead as shown in Figure 5 8 Printer mechanism The head ID is shown on the label attached to the packing box surface in the same way as for the printhead C A U T I O N If you replace the printhead control board or printer mechanism make this adjustment prior to any other adjustment items This adjustment is very important to ...

Page 127: ...ars as in the example below Figure 5 10 Check Present Data Window 5 2 4 3 Change Data 1 Start the service program and get to the main menu 2 Select Head voltage ID input from the menu The head voltage ID input window appears See Figure 5 9 3 Select Change data and click OK The change data window appears 4 Type the head ID and click OK You see the typed head ID in the small window Figure 5 11 Chang...

Page 128: ...arriage unit You change the adjust lever setting The adjustment lets you run a test pattern to which you refer to obtain the suitable head angle 1 Loosen the two screws CBP 3x6 securing the head fastener to the carriage and the one screw CBB Sems W2 2 5x6 securing the printhead to the carriage Refer to Chapter 4 2 Start the service program and get to the main menu 3 Select Head angular adjsutment ...

Page 129: ...the head angular adjustment pattern and click OK to print another test pattern 8 Repeat the steps 5 7 until the result is good 9 When the adjustment is done fasten the screws 10 Run the adjustment pattern again for confirmation If the result is not satisfactory start over the adjustment 11 If you need to continue to the next adjustment return to the Head angular adjsutment window and select it fro...

Page 130: ... Starts the service program and get to the main menu 2 Select Bi Directional adjustment The Bi Directional adjustment window appears Figure 5 15 Bi Directional Adjustment Window 3 In the Bi D adjustment window select Print the Bi D adjustment patterns and click OK The Print the Bi D adjustment pattern window appears 4 In the Print the Bi D adjustment pattern window click OK The Bi D pattern begins...

Page 131: ...t in 9 Click OK The setting value is written 10 Repeat the steps 4 to 8 until you get the best result 11 In the Adjustment window select Check present adjustment data and click OK 12 The present adjustment value is displayed Figure 5 19 Check Present Adjustment Data Window 13 Click Continue to go back to the Bi D adjustment window C A U T I O N The setting value is not effective until the printer ...

Page 132: ... month date 12 digits Time data in the PC is assigned 0 1 digit During a repair service a new USB ID is formed with a 10 digit product serial number and the rest 8 digit produced by the service program You need to input the new USB ID in EEPROM 5 2 7 1 Inputting Checking the USB ID 1 Starts the service program and get to the main menu 2 Select USB ID check input The USB ID check input window appea...

Page 133: ...rful than the head cleaning performed by pressing the cleaning button It is effective when a dot missing problem occurs 1 Starts the service program and get to the main menu 2 Click the Maintenance tab 3 Select Head cleaning from the maintenance menu 4 Click OK in the Head cleaning window Figure 5 23 Head Cleaning Window C A U T I O N Be sure to input the printer serial number exactly If you input...

Page 134: ...op accepting any data except for the power signal from the control panel During repair service you are required to replace the waste ink absorbers and reset the protection counter For the waste ink absorber replacement procedure see Chapter 4 Note you can also reset the protection counter by the panel operation 5 2 10 1 Check the Present Counter Value 1 Starts the service program and get to the ma...

Page 135: ...vice program and get to the main menu 2 Click the Maintenance tab 3 Select Protection counter check in the maintenance window and click OK The protection counter check clear window appears 4 In the protect counter check clear window select Clear the present counter value and click OK The Clear the protection counter value window appears Figure 5 27 Clear the Protection Counter Window 5 In the Clea...

Page 136: ...tarts the service program and get to the main menu 2 Click the Maintenance tab 3 Select CSIC information from the maintenance menu and click OK The CSIC information window appears Figure 5 28 CSIC Information Window 4 Select Black I C or Color I C and then I C unique information or I C usage information Then click OK The CSIC information is displayed 5 If you click Print I C unique information and...

Page 137: ...attern tab The Print A4 pattern window appears 3 Select Print A4 pattern and click OK The A4 pattern print begins Figure 5 30 Print A4 Pattern 5 2 12 1 Recovery Routine This function lets the printer to start recovery routine for clogged nozzle 1 Starts the service program and get to the main menu 2 Click the Recovery for clogged nozzle tab The Recovery routine for clogged nozzle window appears 3 ...

Page 138: ...C H A P T E R 6 MAINTENANCE ...

Page 139: ... and white line See Section 6 1 2 1 Paper eject roller cleaning Should be performed when the paper eject roller becomes dirty with ink See Section 6 1 2 2 ASF roller cleaning Should be performed when the special paper cannot be loaded or when any skew occurs See Section 6 1 2 3 Maintenance request error clear Should be performed when the maintenance request error is indicated See Section 6 1 2 4 6...

Page 140: ...pen the printer cover 4 Press the power switch while pressing the ink cartridge replacement switch Printer enters into the paper eject roller cleaning mode NOTE Until the paper check lamp color black ink end lamp lights on 5 Set the cleaning sheet to the printer NOTE The cleaning sheet does not have the front face nor back face 6 Press the paper eject switch 7 The cleaning sheet will be ejected sl...

Page 141: ... the edge guide as you did at step 2 5 Again press the paper load button and rotate ASF roller without loading paper to perform the cleaning 6 Remove the cleaning assembly 7 Since the paper load roller is moisturized load plain paper via ASF until it becomes dry Load 1 3 sheets of paper Cleaning Assembly C A U T I O N Moisture the felt of the cleaning assembly and make sure the felt is soften Mois...

Page 142: ... notify your customer of the situation and recommend that the waste ink pad be replaced If the waste ink pad is not replaced at that time there is a possibility that a maintenance error will occur soon after the printer is returned to the customer Once you have the confirmation of the customer replace the waste ink pad and reset the counter The counter limit is generally 25000 pages and 10000 page...

Page 143: ...any excess oil that comes out toward the motor O 12 Dip the pad in the oil to soak it Page 145 11 PAD D3 6 for COMBINATION GEAR 14 28 Wipe off any excess oil that comes out toward the motor O 12 Dip the pad in the oil to soak it Page 145 12 Groove on ROLLER PF G 26 φ 1 x 5mm Page 146 13 Contact area for ROLLER EJECT and GROUND SPRING EJECT G 26 φ 1 x 2mm Page 146 14 Contact areas for ROLLER PF and...

Page 144: ...ease levers turn Use a brush to apply the grease G 26 A 2 mm wide bead for each Page 147 20 GUIDE PLATE CR G 26 φ 1 See the figure for length Page 147 W A R N I N G Never apply oil directly to the CR guide shaft This may cause fatal damage to the main components of the printer Avoid applying too much oil to the oil pad Otherwise you may critically damage the main components of the printer Table 6 ...

Page 145: ...cation Point No 5 Lubrication Point No 6 BUSHING 12 LEFT G 26 SHAFT CR GUIDE BUSHING 6 G 26 COMBINATION GEAR 12 22 4 COMBINATION GEAR 17 19 25 6 PAD D3 6 Pole C BRACKET MOTOR ASF COMBINATION GEAR 14 28 O 12 O 12 O 12 O 12 PAD D3 6 G 26 Lubrication Point No 3 Lubrication Point No 4 Lubrication Points No 7 No 11 ...

Page 146: ...rview 146 CONTACT SPRING PAPER EJECT G 26 Lubrication Point No 13 ROLLER PF PAPER GUIDE REAR G 26 Lubrication Point No 12 Lubrication Point No 14 G 26 G 26 Lubrication Point No 15 G 26 G 26 Shaft for COMBINATION GEAR 13 5 30 G 26 Lubrication Point No 17 ...

Page 147: ...EPSON Stylus PHOTO 2000P Revision A MAINTENANCE Overview 147 Lubrication Point No 20 G 26 Lubrication Point No 18 G 26 Lubrication Point No 19 Screw Hook for the CR motor linear scale G 26 G 26 ...

Page 148: ...C H A P T E R 7 APPENDIX ...

Page 149: ...C298PSB PSE Power Supply Board C304MAIN Main Board C304MAIN Main Board Table 7 1 Connector Assignment Connector Function Table to refer to CN1 Parallel interface connector CN3 USB interface connector CN5 PE sensor connector Table 7 2 CN6 ASF HP sensor connector Table 7 3 CN7 ASF Pump motor connector Table 7 4 CN8 Printhead connector including the CR encoder input line Table 7 5 CN9 Printhead conne...

Page 150: ... Pump motor Phase A 2 ASF B O ASF Pump motor Phase B 3 ASF A O ASF Pump motor Phase A 4 ASF B O ASF Pump motor Phase B Table 7 5 Connector Pin Assignment CN8 Pin Signal Name I O Function 1 GND GND 2 ENB I CR encoder output B 3 VDD 5V 4 ENA I CR encoder output A 5 GND Ground 6 GND Ground 7 LAT O Head data latch 8 GND Ground 9 CH O CH signal 10 GND Ground 11 VDD 5V 12 GND Ground 13 VHV 42V to the no...

Page 151: ... data 17 GND Ground 18 VDD3 3 3 3V 19 RXD O CSIC input 20 SEL I Command selectionš 21 TXD I CSIC output Table 7 7 Connector Pin Assignment CN10 Pin Signal Name I O Function 1 42V 42V from the power supply board 2 42V 42V from the power supply board 3 GND Ground 4 ESAVE O Energy save mode 5 PSC O Secondary power on off 6 GND Ground 7 GND Ground 8 5V 5V supply Table 7 8 Connector Pin Assignment CN11...

Page 152: ...ound 2 ENB I Rotary encoder Phase B output 3 VCC 5V 4 ENA I Rotary encoder Phase A output 5 GND Ground Table 7 10 Connector Pin Assignment CN13 Pin Signal Name I O Function 1 PF A O PF motor Phase A 2 PF B O PF motor Phase B Table 7 11 Connector Pin Assignment CN14 Pin Signal Name I O Function 1 CR A O CR motor Phase A 2 CR B O CR motor Phase B ...

Page 153: ...Auto 02H 02H 17H CG table 0 PC437 1 PC850 00H 00H 18H Font 0 Courier 00H 00H 19H Pitch 0 10cpi 1AH Auto LF Network I F mode bit1 Network I F mode 0 Off 1 On bit0 Auto line feed 0 Off 1 On 1BH Check model control bit7 Self test mode bit6 Hex dump mode 00H 00H 1CH 1FH Reserved 00H 20H Bi D Adjustment for MultiShot Bk 36 n 36 by 1 1140 inch 00H 1 21H Bi D Adjustment for 6plVSD Bk 36 n 36 by 1 1140 in...

Page 154: ...aning seq bit1 black LC required bit0 color CL required 00H 10H Table 7 12 EEPROM Address Map continued Address Explanation Setting QPIT Settings Factory Settings 43H Ink flag2 bit7 Reserved bit6 Black 1st cartridge bit5 YMC 1st cartridge bit4 Reserved bit3 Reserved bit2 YMC cartridge changed and cleaned bit1 Black cartridge changed and cleaned bit0 Black cartridge changed and cleaned 00H 00H 44H ...

Page 155: ...ontinued Address Explanation Setting QPIT Settings Factory Settings 70H accumulated printing time 00H 00H 71H 00H 00H 72H CSIC1_InkName1 00H 00H 73H CSIC2_InkName2 00H 00H 74H 79H Reserved 00H 00H 7AH 7FH Reserved 00H 00H 80H Password 0FH 81H 5AH 82H CSIC Control Flag bit0 Timer IC Stop 00H 00H 82H 9FH Reserved 00H A0H Head Actuator Rank ID for VhN 1 n 32 100H 1 A1H Head Actuator Rank ID for Vhm 1...

Page 156: ...d bit3 Reserved bit2 Cleaning bit1 Replace I C bit0 Load Eject 00H 00H Table 7 12 EEPROM Address Map continued Address Explanation Setting QPIT Settings Factory Settings DDH Reserved 00H DEH 00H DFH 00H E0H Market ID 0 World 1 Japan 2 Custom 00H 01H E1H Reserved 00H E2H FFH Model Name 00H a Enable or disable reverse transfer When disabled ignore SLIN signal b BUSY signal delay time from fall edge ...

Page 157: ... Stylus PHOTO 2000P Revision A APPENDIX Circuit Board Component Layout 157 7 3 Circuit Board Component Layout C304MAIN CONTROL CIRCUIT BOARD Figure 7 2 Component Layout C304MAIN Component Side Soldered Side ...

Page 158: ...EPSON Stylus PHOTO 2000P Revision A APPENDIX Circuit Board Component Layout 158 C298PSB PSE CIRCUIT BOARD Figure 7 3 Component Layout C298PSB Figure 7 4 Component Layout C298PSE ...

Page 159: ...EPSON Stylus PHOTO 2000P Revision A APPENDIX Circuit Board Component Layout 159 C304PNL CIRCUIT BOARD Figure 7 5 Component Layout C304PNL ...

Page 160: ...EPSON Stylus PHOTO 2000P Revision A APPENDIX Exploded Diagrams 160 7 4 Exploded Diagrams See the following pages for the exploded diagrams for the EPSON Stylus PHOTO 2000P ...

Page 161: ...UL 120V ETT For EAI 220V EUR S E ASIA EAL EKL A 123 400 401 123 106 103 126 126 122 774 754 117 122 125 125 125 102 751 774 122 116 122 124 400 for JPN 126 134 133 126 132 104 124 180 105 100 125 125 742 125 450 125 124 500 MC 2000 EPSON STYLUS PHOTO 2000P No 1 Rev 01 10206 186 753 766 752 743 101 124 ...

Page 162: ...4 574 532 604 591 613 587 122 501 119 119 122 122 300 608 122 122 113 112 122 122 131 122 330 580 122 122 122 200 109 111 122 122 122 121 122 121 114 506 108 587 587 505 587 108 108 614 587 122 587 119 587 MC 2000 EPSON STYLUS PHOTO 2000P No 2 Rev 01 10206 ...

Page 163: ...550 549 550 550 549 551 548 551 548 551 548 551 548 551 548 547 555 554 550 550 550 549 550 549 550 550 549 551 548 551 548 551 548 545 X 8 770 704 501 557 605 L 761 760 762 700 564 604 562 703 701 629 587 705 759 761 762 587 587 612 588 588 589 587 629 560 615 563 561 587 598 573 583 558 584 630 644 MC 2000 EPSON STYLUS PHOTO 2000P No 3 Rev 01 10206 702 ...

Page 164: ...542 544 542 544 542 544 542 544 542 544 542 544 542 544 542 544 542 544 542 544 542 544 542 544 542 544 542 599 119 616 531 621 618 587 624 587 587 531 519 533 530 556 585 593 531 765 623 622 520 619 592 511 755 744 628 627 587 619 628 586 579 626 582 612 578 620 612 587 587 509 625 576 508 610 504 542 541 544 540 530 611 587 641 643 642 587 637 638 549 546 546 643 MC 2000 EPSON STYLUS PHOTO 2000P...

Page 165: ...735 718 719 721 717 716 738 640 739 640 703 780 764 739 703 737 741 640 715 736 737 736 740 763 749 709 712 711 750 708 714 707 758 710 748 723 721 728 729 746 745 745 718 727 726 703 703 747 723 713 746 MC 2000 EPSON STYLUS PHOTO 2000P No 5 Rev 01 10206 ...

Page 166: ...04 03 01 02 for S E ASIA 03 03 06 05 MC 2000 EPSON STYLUS PHOTO 2000P No 6 Rev 01 10206 ...

Page 167: ...805 804 804 800 802 803 801 806 806 08 MC 2000 EPSON STYLUS PHOTO 2000P No 7 Rev 01 10206 ...

Page 168: ...SUPPORT LEFT B 119 FOOT 120 COVER SUPPORT LOWER 121 C P SCREW 122 C B S SCREW 123 C B O SCREW 4X5 F ZG 124 C B S SCREW 125 C B P TITE SCREW 3X8 F ZN 126 C B S SCREW 131 COVER CABLE B 132 BUTTON PS 133 BUTTON CSIC 134 TUBE LENS 180 LABEL CAUTION B 183 LABEL MODEL NAME 186 LABEL PAPER SET 200 BOARD ASSY MAIN 300 BOARD ASSY POWER SUPPLY 330 WIRE HARNESS 400 POWER CABLE ASSY 450 BOARD ASSY PANEL 500 P...

Page 169: ...USHING 6 531 RETAINING RING 532 SPUR GEAR 28 533 BUSHING 12 RIGHT 534 PLANE WASHER 4 1X0 5X6 5 535 PAPER GUIDE ASSY FRONT Table 7 13 Parts List Number Name 536 GROUNDING WIRE EJ 537 GROUNDING SPRING PF 538 FRAME PAPER EJECT B 539 HOLDER STAR WHEEL RIGHT 540 HOLDER STAR WHEEL LEFT 541 HOLDER STAR WHEEL FRONT 542 WHEEL ASSY PAPER EJECT 544 RODSPRING STARWHEEL B 545 PAPER GUIDE UPPER 546 ROLLER DRIVE...

Page 170: ...UUPPORT UPPER 585 U TYPE SPRING 5 2X0 13X10 S NA 586 COMBINATION GEAR 14 28 587 C B S SCREW Table 7 13 Parts List Number Name 588 C P SCREW 589 LEAF SPRING 590 PLAIN WASHER 3 3X0 5X8 F UC 591 C B P TITE 2 5X5 F ZN 592 PLAIN WASHER 6 2 0 2 9 L NA 593 PLAIN WASHER 5 1X0 7X11 S NA 594 PLAIN WASHER 10 7X0 5X15 5 L NA 598 EXTENSION SPRING 0 29 599 FRAME MIDDLE 603 TAPE D50 604 BOARD ASSY ENCODER 605 SC...

Page 171: ...FRONT 642 POROUS PAD PAPER GUIDE FRONT RIGHT 643 POROUS PAD PAPER GUIDE FRONT LEFT MIDDLE 644 BIND B TITE SEMS W2 2 5X6 F ZB 649 CUP SCREW 702 TORSION SPRING 28 4 Table 7 13 Parts List Number Name 700 PRINT HEAD 701 FASNER HEAD 703 C B P TITE SCREW 3X6 F ZN 704 CABLE HEAD C 705 HOLDER CABLE 706 SPACER CABLE HEAD 707 FRAME ASF B 708 HOPPER D 709 EDGE GUIDE C 710 CORK 711 SLIDER EDGEGUIDE 712 COMPRE...

Page 172: ...EET PAPERFEED 746 HOLDER SHEET PAPERFEED 747 SHAFT MOUNT CR 748 C P S TITE P4 3X6 F ZN 749 HARNESS ASF 750 PAPER SUPPORT HOPPER Table 7 13 Parts List Number Name 751 PAPER GUIDE LOWER 752 POLUS PAD LARGE 753 TRAY POROUS PAD 754 SPACER TRAY 755 FERRITE CORE FSOC240RX01 758 EXTENSION SPRING 0 29 759 COVER CARTRIDGE BK 760 COVER CARTRIDGE C 761 PLAT SPRING COVER CARTRIDGE 762 COVER PLAT SPRING CARTRI...

Page 173: ...A APPENDIX Parts List 166 1 INDIVIDUAL CARTON BOX FOR AMERICA 3 PAD SET PRINTER 4 PAD ACCESSORY 5 PLASTIC PROTECTIVE SHEET 6 PLASTIC PROTECTIVESHEET 320X135X0 06T 8 PLASTIC PROTECTIVE BAG 160X530X0 06T Table 7 13 Parts List Number Name ...

Page 174: ... PHOTO 2000P Revision A APPENDIX Electrical Circuit Board Diagrams 167 7 6 Electrical Circuit Board Diagrams See the following pages for the electrical circuit board diagrams below C304MAIN 1 C304MAIN 2 C298PSB PSE ...

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