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Epson Stylus PHOTO 830 Series, Manual

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Epson Stylus PHOTO 830 Series Manual Download Page 250

241

Troubleshooting

Note:

The screens shown in this section are for Windows 98. Windows Me
screens may differ slightly.

1. Click the

Start

button, point to

Settings

, and click

Printers

.

Make sure that the icon for your printer appears in the Printers
window.

Select the icon for your printer, then click

Properties

on the

File menu.

Summary of Contents for PHOTO 830 Series

Page 1: ...EIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables ...

Page 2: ...ii Copyright 2002 by SEIKO EPSON CORPORATION Nagano Japan ...

Page 3: ...formation for United Kingdom Users 10 Use of options 10 Safety information 10 Warnings Cautions and Notes 11 Chapter 1 Printing Basics For Windows Users 12 Step 1 Choosing the data to print 12 Step 2 Preparing and loading paper 12 Step 3 Making the printer driver settings 13 Step 4 Printing your data 14 For Macintosh Users 15 Step 1 Choosing the data to print 15 Step 2 Preparing and loading paper ...

Page 4: ...s 35 Printing 39 Watermark Printing 40 Printing the watermark 40 Creating your own watermark 44 Printing on Single Sheets 47 Handling single sheets 47 Printing on single sheets 47 Printing on Envelopes 49 Loading envelopes 51 Printing on envelopes 51 Chapter 3 Printer Software Functions For Windows Users 53 Printer Software Introduction 53 Making Settings on the Main Menu 55 Making Settings on the...

Page 5: ...Print Dialog Box 112 Making Settings in the Page Setup Dialog Box 125 Using the Printer Utilities 127 Getting Information Through Online Help 129 Chapter 4 Paper Handling Chapter 5 Driver settings Chapter 6 Checking Printer Condition and Maintaining Checking the Printer Status 149 For Windows 149 For Macintosh 153 Checking the Print Head Nozzles 161 Using the Nozzle Check utility 162 Using the con...

Page 6: ...180 Setting up your printer as a shared printer 181 Accessing the printer through a network 182 For Macintosh Users 185 Setting up your printer as a shared printer 185 Accessing the printer through a network 187 Chapter 10 Increasing the Print Speed General tips 189 Using the Speed Progress dialog box Windows only 191 High Speed Copies 191 EPSON Printer Port Windows Me 98 95 only 192 Using Port Co...

Page 7: ... 222 Horizontal banding 222 Vertical misalignment or banding 223 Color gaps 224 Incorrect or missing colors 225 Blurry or smeared printout 225 Print quality does not improve after head cleaning 228 Printout Problems Not Related to Print Quality 228 Incorrect or garbled characters 229 Incorrect margins 229 Inverted image 230 Blank pages print 230 Printout has smears on the bottom edge 231 Printing ...

Page 8: ...ers 245 For users of Windows 2000 XP and NT 4 0 247 For Macintosh users 247 Chapter 13 Options and Consumable Products Options 250 Interface cables 250 Consumable products 251 Ink cartridges 251 Media types 251 Appendix A Printer Specifications Printing 259 Paper 259 Paper specifications 260 Printable area 264 Ink Cartridges 266 Mechanical 268 Electrical 269 Environmental 270 Standards and Approva...

Page 9: ...ited Kingdom and the Republic of Ireland277 For users in the Middle East 278 For users in Scandinavia 279 For users in South Africa 280 For users in Australia 281 For users in Singapore 283 For users in Thailand 283 For users in Indonesia 284 For users in Hong Kong 285 For users in Malaysia 286 For users in India 287 For users in the Philippines 289 Glossary ...

Page 10: ...omes attached to the printer The shape of the AC plug varies by country be sure the plug included is the right shape for your location Remove all protective materials packed with your printer before setting up and plugging in the printer Follow the instructions included with the printer to remove these materials Save all packaging and protective materials for transporting the printer in the future...

Page 11: ...r straight Adjust the left edge guide to fit the width of your paper Printer cover Covers the printing mechanism Open only when installing or replacing ink cartridges Sheet feeder Holds the blank paper and automatically feeds the paper during printing Output tray Receives the ejected paper sheet feeder edge guides printer cover paper support output tray output tray extension ...

Page 12: ...only when installing or replacing ink cartridges Print head Delivers ink to the page Control panel Controls various printer functions See the next section for details Buttons Button Function P power Turns the printer on and off Clears the printer s memory if pressed twice while the power is on ink cartridge clamps print head control panel ...

Page 13: ...receiving data printing replacing an ink cartridge charging ink or cleaning the print head b error On when the printer is out of paper Load paper in the sheet feeder then press the b maintenance button to resume printing On when the paper is jammed Take all of the paper out of the feeder then reload the paper If the light continues to flash turn off the printer and gently pull all of the paper out...

Page 14: ...e of power source indicated on the printer s label Be sure your AC power cord meets the relevant local safety standards Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keep the entire computersystem away fr...

Page 15: ... exhibits a distinct change in performance If you plan to use the printer in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for this printer Note for German speaking users Bei Anschluss des Druckers an die Stromversorgung muss sichergestellt werden dass die Gebäudeinstallation mit einer ...

Page 16: ...ions Leave enough room around the printer to allow for sufficient ventilation Place the printer near a wall outlet where the plug can be easily unplugged Note for French speaking users Placez l imprimante près d une prise de contacte où la fiche peut être débranchée facilement When using the printer Observe the following when using the printer Do not insert objects through the slots in the printer...

Page 17: ...each of children Do not allow children to drink from or otherwise handle the cartridges Do not shake an ink cartridge this can cause leakage Be careful when you handle used ink cartridges as there may be some ink remaining around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vi...

Page 18: ...a variety of cartridge related information such as the amount of ink remaining so that a cartridge may be removed and reinserted freely However each time the cartridge is inserted some ink is consumed because the printer automatically performs a reliability check If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the ...

Page 19: ...e of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by EPSON UK Limited Safety information wWarning This appliance must be earthed Refer to the rating plate for the voltage and check that the appliance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this appliance are coloured in accorda...

Page 20: ...e connected to the terminal in the plug marked with the letter L If the plug is damaged replace the cord set or consult a qualified electrician Replace fuses only with fuses of the correct size and rating Warnings Cautions and Notes wWarnings must be followed carefully to avoid bodily injury cCautions must be observed to avoid damage to your equipment Notes contain important information and useful...

Page 21: ...per After choosing the data prepare the A4 size plain paper and load them into the printer To load the paper follow the instructions below 1 Lower the output tray and slide out the extension Next hold down the tab on the left edge guide and slide the guide so that the distance between the edge guides is slightly wider than the width of your paper 2 Fan a stack of paper and then tap it on a flat su...

Page 22: ...per stack is loaded under the tabs inside the edge guides Step 3 Making the printer driver settings To select the printer driver settings for A4 size plain paper follow the instructions below 1 Choose Print orPrintSetup on the File menu of the Window s application 2 In the dialog box that appears click Printer Setup Options or Properties Depending on your application you may need to click a combin...

Page 23: ... 1 1 1 1 3 Click the Main tab and then select Plain Paper and A4 as the Paper Options settings and Text Images as the Quality Type setting 4 Click OK to close the window Step 4 Printing your data Now print the data from your application ...

Page 24: ... to try advanced printing see Various Printing Options For Macintosh Users Step 1 Choosing the data to print Choose an A4 size data to print Any data such as photo or text is OK Step 2 Preparing and loading paper After choosing the data prepare the A4 size plain paper and load them into the printer ...

Page 25: ... surface to even the edges 3 Load the stack of paper in the sheet feeder with the printable side up and the right edge of the paper resting against the right edge guide Then slide the left edge guide against the left edge ofthe paper Make sure that the paper stack is loaded under the tabs inside the edge guides Step 3 Making the printer driver settings To select the printer driver settings for A4 ...

Page 26: ...etting Then click OK to close the dialog box 3 Click Print on the File menu of your application 4 Select Plain Paper as the Media Type setting and Automatic as the Mode setting For Mac OS X users 1 Click Page Setup on the File menu of your application ...

Page 27: ...he Paper Size setting Then click OK to close the dialog box 3 Click Print on the File menu of your application 4 Select Print Settings from the pop up menu in the Print dialog box 5 Select Plain Paper as the Media Type setting and Automatic as the Mode setting ...

Page 28: ... your data Now print the data from your application Click Print in the Print dialog box to start printing This completes the basic printing procedure If you would like to try using advanced printing settings see Various Printing Options ...

Page 29: ...es you with a variety of different printing options You can printin various formats or can print using many different types of paper The following explains the procedure for each type of printing Choose the appropriate one for your printing Borderless Printing Lets you print with no margin on all four sides of the paper ...

Page 30: ... the size of your document to fit the paper size you selected Pages Per Sheet Printing Windows N up Printing Macintosh Lets you print 2 or 4 pages on a single sheet Poster Printing Lets you enlarge a single document page to cover 4 9 or 16 printed sheets of paper and put them together to make a poster ...

Page 31: ... 2 2 2 2 2 Watermark Printing Lets you print a text or image as a watermark on your printout For example you can put Confidential on an important document Printing on Single Sheets Lets you print on various sizes or kinds of single sheet paper ...

Page 32: ...Printing Options Printing on Envelopes Lets you print on envelopes Borderless Printing This printer allows you to print with no margin on all four sides of the paper Follow the steps below to print with no margins ...

Page 33: ...lorLife Photo Paper Photo Quality Glossy Film Ink Jet Transparencies Iron On Cool Peel Transfer Paper or 360 dpi Ink Jet Paper If you use other media your printout will be blurry or smeared Printing data Because this option enlarges the image to a size slightly larger than the paper size the portion of the image that extends beyond the edges of the paper will not be printed When creating your prin...

Page 34: ...Single Sheets Driver settings After you load the media change the settings on your printer driver to the no margin option 1 Access the printer driver Accessing the Printer Software for Windows Accessing the Printer Software for Macintosh 2 For Windows select the desired Type and Size settings under Paper Options setting on the Main menu and select the Borderless check box ...

Page 35: ... 2 2 2 2 2 2 2 2 2 2 2 2 Media Type Settings For Macintosh select the Paper Size that you want to use on the Page Setup dialog box and select the No Margins check box and then select the desired Media Type on the Print dialog box ...

Page 36: ...ptions Media Type Settings 3 Click OK to close the driver setting dialog Printing After finishing all above steps start printing We recommend you to print once as a test before printing large quantities Fit to Page Printing ...

Page 37: ...Note This feature is not available with Mac OS X Paper loading Load paper in your printer Loading single sheets Driver settings 1 Access the printer driver Accessing the Printer Software for Windows Accessing the Printer Software for Macintosh 2 Select the desired Type setting under Paper Options on the Main menu Windows Select the desired Media Type on the Print dialog box Macintosh Media Type Se...

Page 38: ...tions On the Page Setup dialog box Macintosh select the desired Paper Size for the original print data 4 On the Page Layout menu Windows select the Reduce Enlarge Document check box and select the By Output Paper Size option ...

Page 39: ...check box on the Layout dialog box Macintosh 5 Under By Output Paper Size on the Page Layout menu Windows select the paper size that you loaded in your printer Under Output Paper Size on the Layout dialog box Macintosh select the paper size that you loaded in your printer ...

Page 40: ...er Sheet Printing Windows N up Printing Macintosh Pages Per Sheet Printing Windows or N up printing Macintosh allows you to print two or four pages on single sheets of paper Paper loading Load paper in your printer Loading single sheets on page 131 Driver settings 1 Access the printer driver Accessing the Printer Software for Windows on page 140 ...

Page 41: ... on the Print dialog box Macintosh Media Type Settings on page 143 3 Under Paper Options on the Main menu Windows select the Size setting for the original print data On the Page Setup dialog box Macintosh select the Paper Size setting for the original print data 4 For Windows select the Pages Per Sheet option under Multi Page on the Page Layout menu and then click the up or down arrow to select a ...

Page 42: ... Order Windows Opens the Print Layout dialog box where you can specify the order in which the pages will be printed Some settings may be unavailable depending upon the Orientation selection on the Main menu Page Order Macintosh Allows you to specify the order in which the pages will be printed on the sheet of paper Some settings may be unavailable depending upon the Orientation selection in the Pa...

Page 43: ...te The Layout settings available are a standard feature of Mac OS X Printing After finishing all above steps start printing Pages per Sheet Prints a multiple pages of your document on a single piece of paper You can select from 1 2 4 6 9 or 16 Layout Direction Allows you to specify the order in which the pages will be printed on the sheet of paper Border Prints a border around the pages printed on...

Page 44: ...paper Note This feature is not available with Mac OS X Paper loading Load paper in your printer Loading single sheets on page 131 Driver settings For Windows users 1 Access the printer driver Accessing the Printer Software for Windows on page 140 2 Select the desired Type setting under Paper Options on the Main menu Media Type Settings on page 143 ...

Page 45: ... 2 2 2 2 2 2 3 Under Paper Options on the Main menu select the Size setting for the original print data 4 Select the Poster Printing option under Multi Page on the Page Layout menu and then click the up or down arrow to select 2x2 3x3 or 4x4 ...

Page 46: ...Make the following settings for poster printing Print Cutting Guides Select this check box to turn the cutting guide options on Overlapping Alignment Marks Slightly overlaps the images and prints alignment markers so that they can be aligned more precisely Trim Lines Prints border lines on the images to guide you when trimming the pages ...

Page 47: ...to close the Poster Settings dialog box For Macintosh users 1 Access the printer driver Accessing the Printer Software for Macintosh on page 141 2 On the Page Setup dialog box select the Paper Size for the original print data 3 Select the desired Media Type setting on the Print dialog box Media Type Settings on page 143 4 Select the Multi Page check box on the Layout dialog box and select Poster ...

Page 48: ...After finishing all above steps start printing 1 page covers xx sheets Specifies how many printed sheets of paper the enlarged document page is to cover You can select 4 9 or 16 sheets Overlapping Alignment Marks Slightly overlaps the images and prints alignment markers so that they can be aligned more precisely Trim Lines Prints border lines on the images to guide you when trimming the pages Pane...

Page 49: ...t Note This feature is not available with Mac OS X Printing the watermark 1 Load paper in the printer Single Sheets on page 131 2 Access the printer driver software Accessing the Printer Software for Windows on page 140 Accessing the Printer Software for Macintosh on page 141 3 For Windows select the desired Sizeand Type settings under Paper Options on the Main menu ...

Page 50: ...ed Media Type on the Print dialog box and then select the desired Paper size setting on the Page Setup dialog box Media Type Settings on page 143 4 For Windows select the desired watermark from the Watermark list on the Page Layout menu and then click Settings ...

Page 51: ...Various Printing Options 42 2 2 2 2 2 2 2 2 2 2 2 2 For Macintosh select the Watermark check box in the Layout dialog box and then select the desired watermark from the Name list ...

Page 52: ... the necessary settings for the watermark You can change the position and size of the watermark by dragging it within the preview window at the left 6 Click OK to close the driver settings dialog box 7 Print the data from your application ...

Page 53: ...rs 2 To use an image file as a watermark select BMP Click Browse to specify the bitmap file you want to use and then click OK Type a name for your watermark in the Name text box and then click Save To create a text based watermark select Text Type your text in the Text text box The text that you enter will also be used as the watermark name If you want to change the watermark name type a new name ...

Page 54: ... 3 Click OK to return to the Layout menu For Macintosh 1 Click Add Del beside the Name list The following dialog box appears 2 To use an image file as a watermark click Add PICT Specify the desired image file and then click Open ...

Page 55: ... image file name or the watermark text appears in the Mark Name list in the Watermark dialog box To change the name of an image watermark select it from the list and then type a new name When a text watermark is selected in the Name list you can edit the text or change the font and text style by clicking Edit Text 4 Click OK to add your watermark to the Name list in the Layout dialog box ...

Page 56: ... single sheets Single Sheets When using special media refer to the section mentioned below Single Sheets Printing on single sheets 1 Access the Printer driver Accessing the Printer Software for Windows Accessing the Printer Software for Macintosh 2 For Windows select the desired Size andType settings under Paper Options on the Main menu ...

Page 57: ...Options 48 2 2 2 2 2 2 2 2 2 2 2 2 Media Type Settings For Macintosh select the desired Media Type on the Print Dialog box and then select the desired Paper size setting on the Page Setup Dialog box Media Type Settings ...

Page 58: ...ote the following You can load up to 10 envelopes at a time in the sheet feeder Note The folding quality and thickness of envelopes varies widely If the total thickness of the stack of envelopes exceeds 10 mm press each envelope in the stack flat before loading If print quality declines when a stack of envelopes is loaded load one envelope at a time Do not use envelopes that are curled or folded F...

Page 59: ...he bottom portion of the envelope The printable area specified below is recommended when printing in black ink A The minimum top margin is 3 0 mm 0 12 When loading multiple sheets of EPSON Photo Quality Glossy Film the minimum top margin is 30 0 mm 1 2 B L The minimum left margin is 3 0 mm 0 12 B R The minimum right margin is as follows 3 0 mm 0 12 for single sheets and C6 envelopes 7 0 mm 0 28 fo...

Page 60: ...available Size settings on the Main menu Windows or the Paper Size settings in the Page Setup dialog box Macintosh 4 Select Portrait as the Orientation setting 5 Click OK to close the driver settings dialog box You can extend the minimum bottom margin to 3 mm by selecting the Minimize Margins check box under More Options on the printer driver s Page Layout menu Windows or the Maximum option for Pr...

Page 61: ...Various Printing Options 52 2 2 2 2 2 2 2 2 2 2 2 2 6 Print your data ...

Page 62: ...ating condition The printer driver settings and utilities are on the printer software menus shown below If you encounter any problems when using the printer software refer to the Problem Solver HTML manual for help by clicking Technical Support on the Main menu of the printer software Menu Settings and Utilities Main Quality Type Paper Options Print Options Ink Levels Orientation Advanced Page Lay...

Page 63: ...out the printer software See Getting Information Through Online Help on page 83 for instructions on accessing help Accessing the printer software You can access the printer software from most Windows applications from the Windows Start menu or taskbar When you access the printer software from a Windows application the settings that you make apply only to the application you are using When you acce...

Page 64: ...are then Printers and Faxes 2 For Windows Me 98 and 95 users select your printer and click Properties on the File menu For Windows XP and 2000 users select your printer then click Printing Preferences on the File menu For Windows NT 4 0 users select your printer then click Document Defaults on the File menu The printer software opens From the taskbar For Windows Me 98 95 XP and 2000 Right click th...

Page 65: ...e are available You can select one of the following quality types Paper Options Type Select the media type that you want to use Draft For economical high speed printing Text For medium quality standard text printing Text Image For high quality standard text and graphics printing Photo For high quality photographic printing Best Photo For top quality photographic printing ...

Page 66: ...ome media there are several Media Type settings from which to choose Media Type Settings Size Select the paper size that you want to use You can also add a custom paper size Borderless Check this box when you want to print with no margins This feature prints to all four edges of the paper You can use the following media with this feature Photo Quality Ink Jet Paper A4 Letter 5 8 Matte Paper Heavyw...

Page 67: ...hen printing on media other than that listed above We recommend printing a single sheet to check quality before printing large jobs You cannot use this feature with ColorLife Photo Paper Photo Quality Glossy Film Ink Jet Transparencies Iron On Cool Peel Transfer Paper or 360 dpi Ink Jet Paper Print Options PhotoEnhance This mode lets you choose image correction settings specially designed for scan...

Page 68: ... to perform the following functions Drag n Drop Click this button to select and move watermarks Zoom Click this button to enlarge or reduce the size of the previewed page Fit To Screen Click this button to scale the previewed page so that it fits the size of the window This is convenient when you want to see the entire page at one time Maximum Zoom Click this button to display the previewed page a...

Page 69: ...ndicate the printable area The printer cannot print anything which is outside of this area Watermark Click this button to open the Watermark dialog box where you can add watermarks to the document and change any of the current watermark settings Reset Watermark Settings Click this button to return all watermark settings to what they were when the EPSON Print Preview dialog box was first opened If ...

Page 70: ...zing watermarks see Watermark on page 72 Specify which pages of the document you would like to print To add or remove a page click the page icon in the list at the left side of the preview window then add or remove it using the commands on the Print Options menu The Print Options commands are as follows After you have previewed the document click Print to print the document or click Cancel to canc...

Page 71: ...nt with new printing ideas or to fine tune a range of print settings to meet your individual needs Once you are satisfied with your new settings you can give them a name and add them to the Custom Settings Follow the instructions in this section to make Advanced settings Note Advanced settings are recommended for experienced users only Incorrect settings can reduce print speed or quality The print...

Page 72: ...tions 1 Click Advanced on the Main menu If the Note window as following appears click Continue The Advanced menu appears 2 Select a Media Type setting that is appropriate for the media loaded in the printer Media Type Settings ...

Page 73: ...e feature only affects images not text or graphs For example if Monochrome is selected from the Tone list enabled when PhotoEnhanceis selected onlythe images in a document will be printed in monochrome Any colored text or graphs in the same document will be printed in color Some settings may be unavailable depending on the Media Type Ink and Print Quality settings that you make 6 Click OK to apply...

Page 74: ...elete a setting from the Custom Settings list select it in the Custom Settings dialog box and click Delete To use your saved settings click Advanced on the Main menu and then select your settings in the Custom Settings list If you change the settings while one of your customized settings is selected in the Custom Settings list the selection shown in the list returns to Custom Settings The customiz...

Page 75: ...te Do not select Minimize Margins when using Premium Glossy Photo Paper When the Minimize Margins option is selected for Printable Area the print quality may decline at the edges of the printout Before printing large jobs using this setting print a single sheet to confirm quality When the Minimize Margins check box under Print Options is selected make sure that the paper loaded in the sheet feeder...

Page 76: ...wingyoutoselectaColorModesettingandtoadjusttheColor Enhancement sliders Gamma To control image contrast by modifying the midtones and mid level grays Note This option appears only when Color Controls is selected PhotoEnhance This mode provides avarietyofimage correction settings thatyou can apply to your photos before printing PhotoEnhance does not affect your original data Note This mode is only ...

Page 77: ... Normal Applies EPSON standard tone adjustment to your document Hard Prints in high contrast which sharpens the printed image Vivid Intensifies the colors and lightens the midtones and highlights of an image Use this setting for presentation graphics such as charts and graphs Sepia Applies a sepia tone to your photos Monochrome Prints the image in black and white only None Makes no tone adjustment...

Page 78: ...g the Main menu in the printer software The Advanced menu also appears when accessing the printer software from applications Basic Shows the Basic menu Making Settings on the Page Layout Menu More Options Use the options in the More Options box to adjust the total area available for printing ...

Page 79: ... Margins Expands printable area at the bottom of the paper by 11 mm allowing you to print up to 3 mm from the bottom edge Rotate 180 Prints closer to the bottom of the page Mirror Image Prints an image as it would appear in a mirror Text and graphics appear backwards By Output Paper Size Proportionally enlarges or reduces the size of your document to make it fit the paper size selected in the By O...

Page 80: ...nt on one sheet of paper You can make the following settings Poster Printing A single document page can be enlarged to cover 4 9 or 16 printed sheets of paper 2 4 Prints two or four pages of your document on a single piece of paper Page Order Opens the Print Layout dialog box where you can specify the order in which the pages will be printed Some settings may be unavailable depending upon the Orie...

Page 81: ...ou do not wish to print then click OK to close the Poster Settings dialog box Watermark To print a watermark on your document click anywhere in the Watermark list box on the Layout menu and select a watermark Print Cutting Guides Select this check box to turn the cutting guide options on Overlapping Alignment Marks Slightly overlaps the images and prints alignment markers so that they can be align...

Page 82: ...below to finish creating a custom watermark Creating an image based watermark Follow the steps below to create an image based watermark 1 Select BMP 2 Click Browse to specify the bitmap file you want to use then click OK 3 Type a name for your watermark in the Name text box then click Save Click OK to return to the Layout menu Creating a text based watermark Follow the steps below to create a text...

Page 83: ...rmark name 3 If you want to change the watermark name type a new name in the Name text box then click Save Click OK to return to the Page Layout menu Adjusting the appearance of watermarks Follow the steps below to adjust the appearance of watermarks when printed 1 Select a watermark in the Watermark list box 2 Click Settings The following dialog box appears ...

Page 84: ...ide of the dialog box 4 When you are finished making settings click OK Making settings on the Maintenance Menu EPSON printer utilities allow you to check the current printer status and to perform some printer maintenance from your computer To use the utilities click the Maintenance tab in the printer software then click the button for the utility that you want to use For information on how to acce...

Page 85: ... Status Monitor 3 provides you with printer status information such as the amount ofink remaining and checks for printer errors This utilityisonlyavailablewhenbothofthefollowingconditions are met The printer is connected directly to the host computer via the parallel or USB port Your system is configured to support bidirectional communication Nozzle Check The Nozzle Check utility checks the print ...

Page 86: ... the Nozzle Check utility directly from the Head Cleaning utility For details see Cleaning the Print Head on page 164 Print Head Alignment The Print Head Alignment utility aligns the print head If you notice a misalignment of vertical lines in your printouts use this utility as described below to realign the print head When you run the Print Head Alignment utility the printer prints test patterns ...

Page 87: ...from the appropriate drop down list box in the Print Head Alignment dialog box then click Finish to put the new settings into effect Note If you cannot find a line which is aligned correctly select the number of the line which is the closest to being correct and click Realignment The lines you selected will be reset to the center number 8 position and the alignment test sheet will be printed again...

Page 88: ...rinter and Option Information dialog box may be updated automatically or may need to be entered manually If a message appears in the Current Settings window prompting you to enter settings or if you change the printer configuration follow the steps below to make the necessary settings manually 1 Click Settings Sheet in the Printer and Option Information dialog box to print out information about yo...

Page 89: ...ngs on the screen to match the information on the settings sheet 3 Click OK to exit this menu and save your settings Speed Progress You can make settings related to print speed and progress in this dialog box The available settings are as follows Note The specific features available in the printer software vary depending on the printer model and version of Windows that you are using ...

Page 90: ...s Meter To display the Progress Meter every time you print select Show Progress Meter Always spool RAW datatype for Windows XP 2000 and NT 4 0 only Select this check box to have Windows NT based clients spool documents using the RAW format instead of the EMF metafile format Windows NT based applications use the EMF format by default Try using this option if documents spooled in EMF format do not p...

Page 91: ...or notification settings Select the check boxes of the error types for which you want to receive notification Note Click the Default button to revert all Select Notification settings to their defaults Select Shortcut Icon Select the Shortcut Icon check box and choose an icon type to have a shortcut icon placed in your Windows taskbar You can click the shortcut icon in the taskbar to open EPSON Sta...

Page 92: ...ific help related to any item on a menu by right clicking the item then clicking the What 掇This command You can also view a detailed explanation of a setting or option by clicking the button on the top right of the printer driver window and then clicking the item Accessing help from the Windows Start menu 1 For users of Windows Me 98 95 2000 and NT 4 0 click Start point to Settings then click Prin...

Page 93: ... select your printer then click Document Defaults on the File menu The printer software opens You can get specific help related to any item on a menu by right clicking the item and then clicking the What 掇 This command You can also view a detailed explanation of a setting or option by clicking the button on the top right of the printer driver window and then clicking the item ...

Page 94: ...can be accessed as described below Dialog Box Settings and Utilities Print Media Type Mode Copies Pages Ink Page Setup Paper Size Orientation Rotate by 180 degrees Reduce or Enlarge Printable Area Layout Fit to Page Watermark Multi Page Print Order Utility EPSON Status Monitor Nozzle Check Head Cleaning Print Head Alignment Configuration dialog box Dialog Box How to Access Print Click Print on the...

Page 95: ...ke Media Type Mode Ink Copies and Pages settings in the Print dialog box From this dialog box you can also access other dialogboxes from which you can settheprinttime preview the document before printing and save spool data as a file Refer to the appropriate section below Making the Media Type setting The Media Type setting determines what other settings are available so you should always make thi...

Page 96: ...modify individual aspects of your printout using the settings contained in the Page Setup and Layout dialog boxes See Making Settings in the Page Setup Dialog Box on page 97 or Making Settings in the Layout Dialog Box on page 102 for details Automatic This mode provides the quickestand easiest way to start printing See Using the Automatic mode on page 88 for details PhotoEnhance This mode lets you...

Page 97: ...pe setting see Makingthe MediaType setting on page 86 Note Depending on the media selected in the Media Type list while Automatic is selected a slider appears to the right of the Mode options that lets you choose Quality or Speed Select Quality when print quality is more important than speed Using the PhotoEnhance mode The PhotoEnhance mode provides a variety of image correction settings that you ...

Page 98: ...ox Selectthis check box when youare printing photos taken with a digital camera to give your printed images the smooth natural appearance of photographs taken with a film camera Standard This setting provides standard image correction for most photos Try this first People This setting is best for photos of people Nature This setting is best for outdoor scenery such as mountains skies and oceans So...

Page 99: ...g other settings such as Print Quality Halftoning and Color Management are made automatically Changes to these settings are reflected in the display at the left side of the Print dialog box Follow the steps below to select a custom setting 1 Select Custom as the Mode setting in the Print dialog box This enables the Custom Settings list located to the right of the Custom radio button 2 From the Cus...

Page 100: ...range of print settings to meet your individual needs Once you are satisfied with your new settings you can give them a name and add them to the Custom Settings list in the Print dialog box Follow the instructions below to make Advanced settings 1 Select Custom as the Mode setting in the Print dialog box and then click Advanced The Advanced dialog box opens 2 Select a Media Type setting that is ap...

Page 101: ...apply your settings and return to the Print dialog box To return to the Main menu without applying your settings click Cancel To save your Advanced settings proceed to the next section Saving and deleting your settings To save your Advanced settings in the Custom Settings list click Save Settings in the Advanced dialog box The Custom Settings dialog box appears Type a unique name up to 16 characte...

Page 102: ...he list returns to Custom Settings The customized setting that was previously selected is not affected by the change To return to your customized setting simply reselect it in the list Making the Copies setting To make the Copies setting enter the number of copies that you want to print in the Copies text box Making the Pages setting To make the Pages setting select either All or Range If you sele...

Page 103: ...eside the date and time boxes to specify the date and time that you want to print the document Note Make sure that the computer and printer are turned on at the date and time you specify 4 Click OK The Background Printing dialog box closes 5 In the Print dialog box make sure that your print settings are as you want them then click Print Note You can check or change the priority of print jobs using...

Page 104: ...e Preview icon button in the Print dialog box The Print button changes into a Preview button Note Use the Preview icon button to toggle between the Print Preview and Save File modes Click the icon button to select the mode that you want For information on the Save File mode see Saving spool data as a file on page 96 3 Click the Preview button The Preview dialog box opens and displays a preview of ...

Page 105: ...you use the saved spool data to print the document at a later time simply by double clicking the saved file Follow the steps below Edit Watermark Click this button to select move and resize watermarks Zoom Click this button to enlarge or reduce the size of the previewed page Show Hide Printable Area Click this button to display or hide the borderlines which indicate the printable area The printer ...

Page 106: ...g box appears 4 Select the location where you want to save the file then type a file name in the Save As text box and click Save 5 When you want to print the document double click the file to open EPSON Monitor3 make sure that the correct document is selected then click the Resume button to send the data to the printer Making Settings in the Page Setup Dialog Box In the Page Setup dialog box you c...

Page 107: ...pplication The Page Setup dialog box appears You can make the following settings in the Page Setup dialog box Paper Size Select the paper size that you want to use If you want to define a custom paper size see Defining a custom paper size on page 100 ...

Page 108: ...when Sheet Feeder is selected as the Paper Source setting the portion of the image that extends beyond the edges of the paper will not be printed Print quality may decline in the top and bottom areas of the printout or the area may be smeared when printing on media other than that listed above We recommend printing a single sheet to check quality before printing large jobs You cannot use this feat...

Page 109: ... 1 In the Page Setup dialog box click Customize The following dialog box appears Printable Area This feature is not available when No Margins is selected To center the printout select Centered To increase the printable area select Maximum Do not select Maximum while using Premium Glossy Photo Paper Note The print quality may decline at the edges of the printout when Maximum is selected as the Prin...

Page 110: ...typing the text in the appropriate text box 6 Specify the margins by typing in the Margin text boxes or by manipulating the preview image 7 Click OK to return to the Page Setup dialog box You can define up to 100 paper sizes The paper size names you create will appear in the Paper Size list in the Page Setup dialog box To delete a custom paper size click Customize in the Page Setup dialog box sele...

Page 111: ...unit as either inch or cm 3 Specify the margins by typing in the Margin text boxes or by manipulating the preview image 4 Click OK Making Settings in the Layout Dialog Box You can modify the page layout of your document using the printer driver settings located in the Layout dialog box To open this dialog box click Print on the File menu of your application then click the Layout icon button in the...

Page 112: ...ou can proportionally enlarge or reduce the size of the image to make it fit a selected paper size To do this select the Fit to Page check box then select the paper size in the Output Paper Size list Making Watermark settings To print a watermark on your document select the Watermark check box in the Page Layout dialog box Select the watermark that you want to print from the Name list then specify...

Page 113: ...eps 1 Click Add Del beside the Name list The following dialog box appears 2 To use an image file as a watermark click Add PICT Specify the desired image file then click Open To create a text based watermark click Add Text Type the text in the Text text box select a font and a text style then click OK ...

Page 114: ... a new name When a text watermark is selected in the Name list you can edit the text or change the font and text style by clicking Edit Text 4 Click OK to add your watermark to the Name list in the Page Layout dialog box Making Multi Page settings Selecting the Multi Page check box allows you to choose between the N up and Poster settings Refer to the appropriate section below ...

Page 115: ...on one sheet of paper When N up is selected you can make the following settings 2 Pages 4 Pages Prints two or four pages of your document on a single piece of paper Page Order Allows you to specify the order in which the pages will be printed on the sheet of paper Print page frames Prints frames around the pages printed on each sheet ...

Page 116: ... not wish to print and then click OK Only the panels that you did not click will be printed 1 page covers xx sheets Specifies how many printed sheets of paper the enlarged document page is to cover You can select 4 9 or 16 sheets Overlapping Alignment Marks Slightly overlaps the images and prints alignment markers so that they can be aligned more precisely Trim Lines Prints border lines on the ima...

Page 117: ...sing the Printer Utilities EPSON printer utilities allow you to check the current printer status and to perform printer maintenance from your computer To use the utilities click the Utility icon button in the Print or Page Setup dialog box then click the button for the utility that you want to use Note Do not use the Nozzle Check Head Cleaning or Print Head Alignment utilities while printing is in...

Page 118: ...le check indicates the print head needs cleaning you can access the Head Cleaning utility directly from the Nozzle Check utility For details see Checking the Print Head Nozzles on page 161 Head Cleaning The Head Cleaning utility cleans the print head You may need to clean the print head if you notice print quality has declined Use the Nozzle Check utility first to confirm that the print head needs...

Page 119: ...te If you cannot find a line which is aligned correctly select the number of the line which is the closest to being correct and click Realignment The lines you selected will be reset to the center number 8 position and the alignment test sheet will be printed again Configuration Click this button to open the Configuration dialog box where you canchange the methodbywhichtheStatusMonitorutilitynotif...

Page 120: ...has an extensive online help feature which provides you with instructions on printing making printer driver settings and using the printer utilities To access online help choose Print or Page Setup from the File menu of your application Then click the Help icon button ...

Page 121: ... appropriate section below For information on accessing the printer software see the following Accessing the Printer Software for Macintosh on page 141 You can also get more information about the printer software by clicking the help icon in any of the dialog boxes in the printer software If you encounter any problems when using the printer software refer to the EPSON Technical Support Web Site Se...

Page 122: ...dia Type Settings list and refer to the corresponding media type under which it is grouped shown in larger type For some media there are several Media Type settings from which to choose Note Forthe latestinformation onavailablemedia visitourregionalcustomer service web site See Contacting Customer Support on page 275 for details Media Type Settings Making the Mode setting The Mode settings in the ...

Page 123: ...age 125 Refer to the appropriate section below Automatic Thismode providesthe quickestand easiest way to start printing See Using the Automatic mode on page 115 for details Custom This mode lets you choose from a list of ready made or personalized settings suited to the kind of document that you want to print See Using the Custom mode on page 116 for details Advanced Settings This mode lets you ma...

Page 124: ...rrent Media Type and Ink settings To make the Ink setting see Making the Ink setting on page 119 To make the Media Type setting see Making the Media Type setting on page 113 Note Depending on the media selected in the Media Type list while Automatic is selected a slider appears to the right of the Mode options that lets you choose Quality or Speed setting Select Quality when print quality is more ...

Page 125: ... settings see Using the Advanced Settings mode on page 117 By default you can choose from the following When you select a custom setting other settings such as Print QualityandColorManagementaremadeautomatically Changes to these settings are reflected in the display at the left side of the Print dialog box Ready made setting Description Economy This setting is best for printing drafts of text Colo...

Page 126: ...bles the Custom Settings list located to the right of the Custom radio button 4 From the Custom Settings list select the most appropriate setting for the type of document or image that you want to print Using the Advanced Settings mode Selecting Advanced Settings as the Mode option gives you complete control over your printing environment Use these settings to experiment with new printing ideas or...

Page 127: ...ailable depending on the Media Type Ink and Print Quality settings that you make Making the Copies setting To make the Copies setting select Copies Pages from the pop up menu and then enter the number of copies that you want to print in the Copies text box Making Print Order settings Tomake printordersetting selectCopy Pagesfrom the pop up menu and then select Collated to print one complete docume...

Page 128: ...From text box and the last page in the to text box Making the Ink setting To make the Ink setting select Print Settings from the pop up menu and then click Color to print in color or Black to print in black and white or grayscale Previewing your printout The Preview feature allows you to see how your document will look before actually printing it Follow these steps to preview your document 1 Make ...

Page 129: ...120 2 Click Preview in the Print dialog box The Preview dialog box appears and displays a preview of your document Note Preview is a standard feature of Mac OS X ...

Page 130: ...an save the document as a PDF file by selecting Output Options from the pop up menu in the Print dialog box Follow the steps below Pages per Sheet Prints multiple pages of your document on a single piece of paper You can select from 1 2 4 6 9 or 16 Layout Direction Allows you to specify the order in which the pages will be printed on the sheet of paper Border Prints a border around the pages print...

Page 131: ...s 4 Select the location where you want to save the file type a file name in the Save As text box and then click Save Note The Save as File setting is a standard feature of Mac OS X Making the Color Management setting Selecting Color Management from the pop up menu gives you control over the color matching and adjustment methods provided with the printer driver Follow the instructions below to make...

Page 132: ...g box The following dialog box appears 2 Make the settings as necessary For details see online help Showing the current settings in the Print dialog box In the Print dialog box with the Summary option selected you can confirm the current settings in the Print dialog box ...

Page 133: ...a standard feature of Mac OS X Saving and using your settings in the Print dialog box Saving your settings in the Print dialog box To save your settings in the Print dialog box select Save Custom Setting from the pop up menu Your settings will be saved as Custom in the Saved Settings list You can save up to only one set of custom settings Note The Custom Setting option is a standard feature of Mac...

Page 134: ...setting is selected in the Saved Settings list your savedsettingisnotaffectedbythechange Toreturn toyoursaved setting simply reselect it in the list Making Settings in the Page Setup Dialog Box In the Page Setup dialog box you can change the paper size specify the paper orientation and reduce or enlarge your printout Choose Page Setup from the File menu of your application The Page Setup dialog bo...

Page 135: ...displayed in the list Settings Select Page Attributes or Summary When Page Attributes is selected the page setting items will be displayed When Summary is selected a list of the current settings will be displayed For more information on Summary see Showing the current settings in the Print dialog box on page 123 Format for Select the printer to be set up in the Page Setup dialog box Paper Size Sel...

Page 136: ...nce from your computer To use the utilities double click the EPSON Printer Utility icon in the Applications folder in Macintosh HD by default setting and then click the button for the utility that you want to use Note Do not use the Nozzle Check Head Cleaning or Print Head Alignment utilities while printing is in progress or your printout may be marred Refer to the appropriate section below ...

Page 137: ...zle check indicates the print head needs cleaning you can access the Head Cleaning utility directly from the Nozzle Check utility For details see Checking the Print Head Nozzles on page 161 Nozzle Check The Head Cleaning utility cleans the print head You may need to clean the print head if you notice print quality has declined Use the Nozzle Check utility first to confirm that the print head needs...

Page 138: ...ings into effect Note If you cannot find a line which is aligned correctly select the number of the line which is the closest to being correct and click Realignment The lines you selected will be reset to the center number 8 position and the alignment test sheet will be printed again Getting Information Through Online Help Your printer software has an extensive online help feature which provides y...

Page 139: ...130 To access online help choose Print from the File menu of your application Next select Print Settings or Color Management from the pop up menu and then click the Help button ...

Page 140: ...ide so that the distance between the edge guides is slightly wider than the width of your paper 2 Fan a stack of paper and then tap it on a flat surface to even the edges 3 Load the stack of paper in the sheet feeder with the printable side up and the right edge of the paper resting against the right edge guide Then slide the left edge guide against the left edge ofthe paper Make sure that the pap...

Page 141: ... in front of the printer for the paper to be fully ejected Always load paper into the sheet feeder short edge first Make sure that the paper stack fits under the arrow mark inside the edge guide Make sure that the paper is loaded under the tabs inside the edge guides ...

Page 142: ...lightly toward the opposite side before loading Printing on curled paper may cause ink to smear on your printout especially when printing with the Minimize Margins option selected under More Options Windows or the Maximum option selected for Printable Area Macintosh ...

Page 143: ...rintouts because these media absorb smaller amounts of ink EPSON provides special media that are formulated for the ink used in EPSON ink jet printers EPSON recommends using media distributed by EPSON to ensure high quality results When loading special media distributed by EPSON read the instruction sheets packed with the media first and keep the following points in mind ...

Page 144: ...ich side is the printable side Some types of media have cut corners to help identify the correct loading direction as shown in the illustration Note If you extend the printable area by selecting the Minimize Margins check box under More Options Windows or the Maximum option for Printable Area Macintosh in the printer software the cut corner on special paper may mar your printout Make sure that the...

Page 145: ... especially when printing with the Minimize Margins check box selected under More Options Windows or the Maximum option selected for Printable Area Macintosh If you wish to print on the reverse side of an Ink Jet Card with the Minimize Margins check box selected under More Options Windows or the Maximum option selected for Printable Area Macintosh curl the card so that it will lie flat before load...

Page 146: ... sheet at a time for A6 size paper Always place a support sheet or a sheet of plain paper under the glossy film Ink Jet Transparencies Up to 10 sheets Always place a support sheet under the stack of Ink Jet Transparencies Photo Quality Self Adhesive Sheets One sheet at a time Photo Paper Up to 20 sheets Always place a support sheet under the stack of Photo Paper Photo Stickers 16 and Photo Sticker...

Page 147: ...d envelopes into the printer 1 Lower the output tray and slide out the extension Next hold down the tab on the left edge guide and slide the guide so that the distance between the edge guides is slightly wider than the width of your envelope Panoramic Photo Paper One sheet at a time Always place a support sheet under the paper Iron On Cool Peel Transfer Paper One sheet at a time Economy Paper Up t...

Page 148: ...y If the total thickness of the stack of envelopes exceeds 10 mm press each envelope in the stack flat before loading If print quality declines when a stack of envelopes is loaded load one envelope at a time Do not use envelopes that are curled or folded Flatten the envelope flaps before loading Avoid using envelopes that are too thin as they may curl during printing ...

Page 149: ... the printer software from the Start menu the settings that you make apply to all of your Windows applications Refer to the appropriate section below From Windows applications Follow the steps below to access the printer software 1 Select Print or Print Setup on the File menu of the Window s application 2 In the dialog box that appears click Printer Setup Options or Properties Depending on your ap...

Page 150: ...le menu For Windows NT 4 0 users select your printer then click Document Defaults on the File menu The printer software opens Accessing the Printer Software for Macintosh For users of Mac OS 8 1 or later except Mac OS X The printer driver settings and utilities appear in the following dialog boxes Dialog Box Settings and Utilities Print Media Type Mode Copies Pages Ink Page Setup Paper Size Orient...

Page 151: ...g Box How to Access Print Click Print on the File menu of your application or click Options in the Page Setup dialog box Page Setup Click Page Setup on the File menu of your application Layout Click the Layout icon button in the Print dialog box Utility Click the Utility icon button in the Print or Page Setup dialog box Dialog Box How to Access Background Printing Click the Background Printing ico...

Page 152: ... Print Settings option Media Type Ink Mode Color Management option Color Management Summary option Summary of current settings Page Setup Page Attributes setting Settings Format for Paper Size Orientation Scale Summary setting Summary of current settings Utility EPSON StatusMonitor Nozzle Check Head Cleaning Print Head Alignment Dialog Box How to Access Print Click Print on the File menu of your a...

Page 153: ...aper A4 S041059 S041025 EPSON 360 dpi Ink Jet Paper Letter S041060 S041028 EPSON Iron On Cool Peel Transfer Paper A4 S041154 EPSON Iron On Cool Peel Transfer Paper Letter S041153 S041155 EPSON Photo Quality Ink Jet Paper A4 S041061 S041026 EPSON Photo Quality Ink Jet Paper Letter S041062 S041029 EPSON Photo Quality Ink Jet Paper Legal S041067 S041048 EPSON Photo Quality Ink Jet Card A6 S041054 EPS...

Page 154: ... Ink Jet Card 8 10 S041122 EPSON Photo Quality Self Adhesive Sheet A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Jet Greeting Cards 5 8 with envelopes S041148 EPSON Ink Jet Greeting Cards 8 10 with envelopes S041149 ...

Page 155: ...per Heavyweight 8 10 S041467 Double Sided Matte Paper A4 S041569 S041570 Double Sided Matte Paper Letter S041568 EPSON Photo Paper A4 S041140 EPSON Photo Paper Letter S041141 EPSON Photo Paper 4 6 S041134 EPSON Photo Paper 100 150 mm S041255 EPSON Photo Paper 200 300 mm S041254 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Photo Paper Cards A4 S041177 EPSON Economy Paper A4 S041579 ...

Page 156: ...r 8 10 S041465 EPSON Premium Semigloss Photo Paper A4 S041332 EPSON Premium Semigloss Photo Paper Letter S041331 EPSON Premium Luster Photo Paper A4 S041602 EPSON Premium Luster Photo Paper Letter S041405 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S...

Page 157: ...e The availability of special media varies by location For the latest information on media available in your area contact EPSON customer services See Contacting Customer Support on page 275 EPSON ColorLife Photo Paper A4 S041560 EPSON ColorLife Photo Paper Letter S041500 ...

Page 158: ...t job to the printer the Progress Meter appears as shown in the illustration below The Progress Meter indicates the progress of the current print job and provides printer status information when bidirectional communication between the printer and computer is established This meter also displays helpful tips for better printing and error messages Refer to the appropriate section below ...

Page 159: ...ils on the tip which is currently displayed click Details Error messages If a problem occurs during printing an error message appears in the text box at the top of the Progress Meter window For more detailed information click Technical Support to access the Problem Solver HTML manual When the ink runs low or out a How to button appears below the text box Click How To and EPSON Status Monitor 3 wil...

Page 160: ...PSON Spool Manager sends the job to the printer From the Spool Manager you can view print status information about the print jobs which have been sent to your printer You can also cancel pause and resume selected print jobs Note EPSON Spool Manager is not available with Windows 2000 XP and NT 4 0 After you send a print job an EPSON Stylus Photo 830 Series button appears on the taskbar Click this b...

Page 161: ...us Photo 830 Series Readme Accessing EPSON Status Monitor 3 There are two ways to access EPSON Status Monitor 3 Double click the printer shaped shortcut icon on the Windows taskbar For details on making settings for this icon see Monitoring Preferences on page 82 Open the printer software click the Utility tab and then click the EPSON Status Monitor 3 button Whenyou access EPSON Status Monitor 3 t...

Page 162: ...aining and an estimate of the number of pages that can be printed before ink runs out For the color ink cartridge the chamber with the least amount of ink remaining determines the level that is displayed for all of the colors in the cartridge Ink Cartridge Information You can view information about the installed ink cartridges by clicking Information Technical Support You can access the Problem So...

Page 163: ...e You can also use this utility to check ink levels before printing When open EPSON StatusMonitor displays the amount of ink remaining at the time it was opened To update the ink level information click Update Accessing EPSON StatusMonitor Follow the steps below to access EPSON StatusMonitor For users of Mac OS 8 1 or later except Mac OS X 1 Click Print or Page Setup on the File menu of your appli...

Page 164: ...Monitor button in the Utility dialog box The StatusMonitor dialog box appears For Mac OS X users 1 Double click Macintosh HD by default setting double click the Applications folder and then double click the EPSON Printer Utility icon The Printer List window appears 2 Select your printer and then click OK The EPSON Printer Utility dialog box appears ...

Page 165: ...ars Using the Configuration Settings dialog box To change the way that the StatusMonitor utility monitors your printer or to change the way that your printer handles print jobs follow the steps below Note This feature is not available with Mac OS X 1 Click Print or Page Setup on the File menu of your application 2 Click the Utility icon button ...

Page 166: ... Specify the folder in which print data will be temporarily spooled Temporary High Speed Copies folder Specify the folder in which multiple copy print data will be temporarily stored Data will be sent to the printerafterbeingstored on your disk Select this check box to prevent horizontal banding in printouts that contain images by having the computer temporarily store image data on its hard drive ...

Page 167: ... being printed Note This feature is not available with Mac OS X Accessing EPSON Monitor3 To access EPSON Monitor3 follow these steps 1 First turn on Background Printing in the Chooser or in the Background Printing dialog box 2 Send a print job to the printer 3 Select EPSON Monitor3 from the Application menu at the right end of the menu bar The EPSON Monitor3 dialog box appears Check the ink level ...

Page 168: ...inting Click Start Print Queue to resume printing Use the buttons below to start the printer utilities Double click a file in the list to preview it this function is disabled when you are printing the ESC P command file Double click Copies to change the number of copies of the selected print job that will be printed Hold Pauses printing and keeps the current print job at the top of the print queue...

Page 169: ...information on the selected document s printer software settings Changing the priority of print jobs To change the priority of print jobs in a print queue follow the steps in this section Note You can also change the priority of print jobs whose print times were previously set in the printer software s Background Printing dialog box 1 In the Document Name column select the print job for which you ...

Page 170: ... or Print Time Note If you select Print Time a dialog box appears allowing you to specify the date and time that the document will be printed Make sure that your printer and computer are turned on at the specified time Checking the Print Head Nozzles If you find that the printed image is unexpectedly faint or dots in the printed image are missing you may be able to identify the problem by checking...

Page 171: ...e Check utility 1 Make sure that A4 or Letter size paper is loaded in the sheet feeder 2 Access the printer software click the Maintenance tab and then click the Nozzle Check button 3 Follow the on screen instructions For Macintosh users Follow the steps below to use the Nozzle Check utility 1 For users of Mac OS 8 1 or later except Mac OS X access the Print or Page Setup dialog box click the Util...

Page 172: ... the control panel buttons 1 Turn off your printer 2 Make sure that A4 or Letter size paper is loaded in the sheet feeder 3 Hold down the b maintenance button in the illustration below and press the P power button in the illustration below to turn on the printer Then release only the P power button When the printer starts the operation check release the b maintenance button ...

Page 173: ...th the printer This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print head For information on aligning the print head see Aligning the Print Head on page 170 Cleaning the Print Head If you find that the printed image is unexpectedly faint or dots in the printed image are missing you may be able to solve these problems by cleaning the pr...

Page 174: ...ead Cleaning or Nozzle Check utility while printing is in progress otherwise your printout may be marred Using the Head Cleaning utility Refer to the appropriate section below to use the Head Cleaning utility For Windows users Follow the steps below to clean the print head using the Head Cleaning utility 1 Make sure that the printer is on and the b error light is off Note If the b error light is f...

Page 175: ...sample is in black and white but the actual check pattern prints in color If the nozzle check page does not print satisfactorily you may need to repeat the head cleaning and print the nozzle check pattern again If print quality hasn t improved after repeating this procedure four or five times turn the printer off and leave it alone overnight Then do the nozzle check again and repeat the head clean...

Page 176: ...n click the Head Cleaning button For Mac OS X users double click the EPSON Printer Utility icon in the Applications folder in Macintosh HD by default setting select your printer click OK in the Printer List window and then click the Head Cleaning button in the Utility dialog box 3 Follow the on screen instructions The P power light flashes while the printer performs the cleaning cycle cCaution Nev...

Page 177: ... times turn the printer off and leave it alone overnight Then do the nozzle check again and repeat the head cleaning if necessary If the print quality still has not improved one or both of your ink cartridges may be old or damaged and may need to be replaced To replace an ink cartridge see Replacing Ink Cartridges on page 197 If print quality remains a problem after replacing the ink cartridges co...

Page 178: ...shing or on you cannot clean the print head and this operation will start the ink cartridge replacement procedure If you do not want to replace an ink cartridge at this moment press the b maintenance button to return the print head to its home position 2 Hold down the b maintenance button for three seconds Note If you release the b maintenance button earlier than three seconds paper will feed Pres...

Page 179: ... Then do the nozzle check again and repeat the head cleaning if necessary If the print quality still has not improved one or both of your ink cartridges may be old or damaged and may need to be replaced To replace an ink cartridge before it is empty see Replacing Ink Cartridges on page 197 If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain pr...

Page 180: ...tions to align the print head For Macintosh users Follow the steps below to align the print head using the Print Head Alignment utility 1 Make sure that A4 or Letter size plain paper is loaded in the sheet feeder 2 For users of Mac OS 8 1 or later except Mac OS X access the printer software click the Utility icon button and then click the Print Head Alignment button For Mac OS X users double click...

Page 181: ...Checking Printer Condition and Maintaining 172 6 6 6 6 6 6 6 6 6 6 6 6 ...

Page 182: ...N printer is used to print images from input devices such as digital cameras loaded with the PRINT Image Matching function Print commands are attached to image data for printing if photos are taken with an input device loaded with the PRINT Image Matching function Note See the relevant input device instruction manual for details concerning the use of devices loaded with the PRINT Image Matching fu...

Page 183: ...g with PRINT Image Matching 174 7 7 7 7 7 7 7 7 7 7 7 7 Plain Paper EPSON Matte Paper Heavyweight EPSON Photo Paper EPSON Premium Glossy Photo Paper EPSON Photo Quality Glossy Film EPSON ColorLife Photo Paper ...

Page 184: ...175 Exif Print Chapter 8 Exif Print Exif Print Exif2 2 is a new standard for digital cameras is called Exif Print This standard has been established to simplify the use of digital photos ...

Page 185: ... printer to each computer that will access it through the network Note This section describes how to use your printer as a shared printer on a network To connect your printer directly to a network without setting it up as a shared printer consult your network administrator Setting up your printer as a shared printer To share a printer with other computers on a network follow the steps below to con...

Page 186: ...lick the Printers icon Note If a dialog box requesting the insertion of the Windows Me 98 or 95 CD ROM appears insert the CD in the CD ROM drive and follow the on screen instructions If a dialog box requesting that you to restart your computer appears do so Then open the Printers folder and continue from step 7 7 Select the icon for your printer in the Printers folder then click Sharing on the Fil...

Page 187: ...must first add the printer to each computer that will access it Follow the steps below Note Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer For instructions see Setting up your printer as a shared printer on page 176 1 Click Start point to Settings and click Printers 2 Double click the Add Printer ico...

Page 188: ...ect Network printer then click Next 5 On the next screen click Browse 6 Double click the icon of the computer that is directly connected to the printer Then click the icon for the appropriate printer 7 Click OK and follow the on screen instructions ...

Page 189: ... CD ROM drive If the Installer dialog box does not appear double click SETUP EXE in the CD ROM 2 Select Install Software and click 3 Click Advanced select only EPSON Status Monitor3 and then click Install 4 Follow the on screen instructions For Users of Windows XP 2000 and NT 4 0 This section tells you how to set up your printer so that other computers on the network can use it Note This section i...

Page 190: ...onnected Then you must add the printer to each computer that will access it through the network Setting up your printer as a shared printer To share a printer with other computers on a network follow the steps below to configure the computer to which the printer is connected Note The screens shown in this section are from Windows 2000 1 For users of Windows 2000 and NT 4 0 click Start point to Set...

Page 191: ...lect the environment and the operating systems for the other computers Click OK then insert the printer software CD in the CD ROM drive Select WINNT40 for Windows NT4 0 or WIN9X for Windows Me 98 or 95 Click OK to install the additional drivers 4 Click OK or click Close if you installed additional drivers Accessing the printer through a network To use your printer from other computers on a network...

Page 192: ... your printer as a shared printer on page 181 1 For users of Windows 2000 and NT 4 0 click Start point to Settings and then click Printers For Windows XP users click Start and then click Control Panel Next click Printers and Other Hardware and then click Printers and Faxes 2 Double click the Add Printer icon The Add Printer Wizard opens 3 Click Next 4 Select Network printer then click Next 5 On th...

Page 193: ...inter Wizard may prompt you to install the printer driver from the printer software CD ROM In this case click the Have Disk button and follow the on screen instructions To monitor the status of a shared printer you must install EPSON Status Monitor 3 on each computer that will access the printer See Installing EPSON Status Monitor 3 on page 184 for instructions Installing EPSON Status Monitor 3 To...

Page 194: ...k By setting up your printer as a shared printer your local printer is connected to the network and can be used by other computers Note This feature is not available with Mac OS X First you need to set up the printer as a shared printer on the computer to which the printer is connected Then you must specify the network path to the printer from each computer that will use it and install the printer...

Page 195: ...r printer Then select the port to which the printer is connected 3 Click Setup The Printer Sharing Setup dialog box opens 4 Select the Share this Printer check box then type the printer name and password information as necessary 5 Click OK The name of the shared printer appears in the port list in the Chooser 6 Close the Chooser ...

Page 196: ... each computer that will access the printer 1 Turn on your printer 2 Install the printer software from the printer software CD ROM 3 Choose Chooser from the Apple menu Then click the appropriate printer icon and select the printer port that you want to use from the Select a printer port list Note Only printers that are connected to your current AppleTalk zone are available ...

Page 197: ...work 188 9 9 9 9 9 9 9 9 9 9 9 9 If the following dialog box appears enter the password for the printer then click OK 4 Select the appropriate Background Printing radio button to turn background printing on or off 5 Close the Chooser ...

Page 198: ...lution and extensive use of color for example when you are printing a camera ready composite that includes color photographs it maystillbepossibletooptimizetheprintspeedbyadjustingother printing conditions Keep in mind that changing some conditions to increase the print speed may also lower print quality The following table shows the factors that inversely affect print speed and print quality incr...

Page 199: ...esolution Low High Print speed Faster Slower Menu or dialog box Printer software settings Ink Macintosh Black Color Print dialog box Flip Horizontal Macintosh Off On Advanced dialog box Edge smoothing Off On Advanced dialog box Collate Off On Page Layout menu Windows Layout dialog box Macintosh Reverse Order Off On Data characteristic s Variety of colors Grayscale Full color Hardware resources Sys...

Page 200: ...nu The following dialog box appears The settings related to print speed are listed below Note The specific features available in the printer software vary depending on the printer model and the version of Windows that you are using High Speed Copies To print multiple copies of your document faster select High Speed Copies This speeds up printing by using your hard disk space as a cache when printi...

Page 201: ...bling DMA transfer as explained below Enabling DMA transfer If your computer has a parallel port which supports ECP mode you can enable DMA transfer to speed up printing See your computermanualtodetermine ifitsupports ECP mode andDMA transfer Todetermine whetheryou needtoenableDMAtransfer compare the message below the EPSONPrinter Portcheckbox to this table and take the recommended action Message ...

Page 202: ...ssage Your system s parallel port setting does not allow DMA transfer However if you change the parallel port setting to ECP or Enhanced using your computer s BIOS Setup program you may be able to use DMA transfer Consult your computer manual or computer manufacturer for instructions Once you change the parallel port setting follow the steps below this table to enable DMA transfer Note Before you ...

Page 203: ...s those you wrote down in Step 4 and make sure that the Direct Memory Access channel and Interrupt Request numbers are allocated and displayed Confirm also that the Conflicting device list text box shows No conflicts 6 Click OK to save the settings 7 Reopen the Speed Progress dialog box to verify whether DMA transfer has been enabled Note You may not be able to use DMA transfer on some computers e...

Page 204: ...og box Before making settings make sure that ECP mode has been selected in your computer settings For details about ECP mode see your computer manual Toaccess the PortConfigurationdialogbox click theStart button pointtoSettings andclickPrinters Then select yourprinter and click Properties on the File menu The printer driver opens Click the Ports tab then click Configure Port The following dialog b...

Page 205: ...tings here may speed up printing Click Change setting and input the same configuration numbers for IRQ and DMA which you have made with your expansion board See your computer documentation to determine the settings for IRQ and DMA Use DMA transfer Using DMA transfer to send print data to the computer may help speed up printing If the Use DMA Transfer check box is not enabled you must first enable ...

Page 206: ...an be used However some ink is consumed each time the cartridge is inserted because the printer automatically checks reliability You can replace an ink cartridge using the printer s control panel or using the Status Monitor utility Refer to the appropriate section below for instructions Using the Printer s Control Panel Buttons The printer s indicator lights will inform you when it is time to obta...

Page 207: ...eed at which the b error light flashes when the print head moves to the ink cartridge replacement position See the table below Lights Action F b Obtain a replacement black T026 or color T027 ink cartridge O b Replace the empty black or color ink cartridge Lights Action F b Replace the black ink cartridge if the b error light flashes at the same speed as the power light F b Replace the color ink ca...

Page 208: ...anties Leave the old cartridge installed in the printer until you have obtained a replacement otherwise ink remaining in the print head nozzles may dry out Do not refill the ink cartridges The printer calculates the amount of ink remaining using an IC chip on the ink cartridge Even if the cartridge is refilled the amount of ink remaining will not be recalculated by the IC chip and the amount of in...

Page 209: ... tray then open the printer cover 3 Press the e ink cartridge replacement button The print head moves to the ink cartridge replacement position the P power light begins to flash and the b error light begins to flash or remains on To find out which cartridge requires replacing see Using the Printer s Control Panel Buttons on page 197 or check EPSON Status Monitor 3 for Windows or EPSON StatusMonito...

Page 210: ...es partly out of the cartridge holder 5 Lift the cartridge out of the printer and dispose of it properly Do not take the used cartridge apart or try to refill it The illustration shows color ink cartridge replacement To replace the black ink cartridge lift up only the smaller clamp on the left ...

Page 211: ...11 11 11 11 11 11 11 11 6 Remove the new ink cartridge from its protective bag Next remove only the yellow tape seal from the cartridge Do not touch the green chip on the side of the cartridge black ink cartridge T026 color ink cartridge T027 ...

Page 212: ...able to print Do not remove the tape seal from the bottom of the cartridge otherwise ink will leak Do not touch the green IC chip on the side of the cartridge otherwise normaloperation and printingmay not be possible If an ink cartridge should be removed temporarily from the printer be sure to protect the ink supply area of the ink cartridge from dirt and dust Store the ink cartridge in the same e...

Page 213: ...tly install the ink cartridge may cause the print head to dry out and render it unable to function properly 7 Align the tabs on the ink cartridge so that they are resting on the tabs protruding from the base of the opened ink cartridge clamp Push the clamps down untiltheylockfirmly into place 8 Lower the ink cartridge clamp until it locks into place The illustration shows color ink cartridge repla...

Page 214: ...en the ink charging process is finished the printer returns the print head to its home position the P power light stops flashing and remains on and the b error light goes out cCaution The P power light continues to flash while the printer is charging ink Never turn off the printer while this light is flashing Doing so can result in incomplete charging of ink Using the Status Monitor You can monito...

Page 215: ...ge 153 for Macintosh Checking the Ink Supply For Windows users You can check the amount of ink remaining in the ink cartridges using EPSON Status Monitor 3 or the Progress Meter Refer to the appropriate section below for details EPSON Status Monitor 3 Access EPSON Status Monitor 3 in one of the following ways Double click the printer shaped shortcut icon on your Windows taskbar To add a shortcut i...

Page 216: ...ink cartridge the color with the least amount of ink remaining determines the level that is displayed for all of the colors in the cartridge Progress Meter The Progress Meter dialog box appears automatically when you send a print job to the printer You can check the amount of ink remaining from this dialog box ...

Page 217: ...lication The Print dialog box appears 2 Click the Utility icon button then click the EPSON StatusMonitor button in the Utility dialog box A graphic displaying the amount of ink remaining appears Note The graphic displays the amount of ink that was remaining when EPSON StatusMonitor was first opened To update the ink level information click Update For the color ink cartridge the color with the leas...

Page 218: ...nd then click OK The EPSON Printer Utility dialog box appears 3 Click the EPSON StatusMonitor button The StatusMonitor dialog box appears Note The graphic displays the amount of ink that remained when EPSON StatusMonitor was first opened To update the ink level information click Update For the color ink cartridge the color with the least amount of ink remaining determines the level that is display...

Page 219: ...er on page 210 for instructions Updating the printer software under Windows Me XP 2000 or NT 4 0 When you update the printer software under Windows Me XP 2000 or NT 4 0 be sure to uninstall the previous printer software before you install the new software Installing over the existing printer software results in a failure to update See Uninstalling the printer driver on page 210 for details on unin...

Page 220: ...P and 2000 click Change Remove 4 Select the EPSON Stylus Photo 830 Series icon and click OK 5 Click OK Note If you are using the USB port to connect the printer in Windows Me or 98 you need to uninstall an additional USB component Select EPSON USB Printer Device from the list in the Add Remove Programs utility click Add Remove and then click OK when a message prompts you to restart the computer If...

Page 221: ...uble click the folder for your preferred language Double click the Installer icon in Disk 1 folder inside Disk Package folder 3 After the initial screen click Continue The following dialog box appears 4 Select Uninstall from the pull down menu at the top left and then click Uninstall ...

Page 222: ...herwise ink may leak from the cartridge Leave the ink cartridges installed when you transport the printer Transporting the printer with the cartridges removed can damage the printer 1 Open the printer cover and make sure that the print head is in the home far right position If not turn on the printer and wait until the print head returns to the home position Close the printer cover and then turn o...

Page 223: ...ective material tape as shown below and then close the printer cover 5 Push in the output extension tray and then raise the output tray 6 Attach the protective materials to both sides of the printer 7 Repack the printer and power cord in the original box 8 Keep the printer level during transport ...

Page 224: ...nd solve most common problems is provided by online problem solving the printer s control panel the EPSON Status Monitor utility or by running a printer operation check Refer to the appropriate section below If you have a specific problem relating to print quality a printout problem not related to print quality or a paper feeding problem or if the printer does not print at all refer to the appropr...

Page 225: ...tatus Monitor 3 Click Technical Support in the Status Monitor 3 dialog box From your printer software Click Technical Support on the Main menu of the printer software If you cannot solve your problem using the Problem Solver contactTechnical Supportfor assistance by clicking the Technical Support Web Site link in the Problem Solver For Macintosh users EPSON s Technical Support Web Site provides he...

Page 226: ... sheet feeder then press the b maintenance button The printer resumes printing and the light goes out O b Paper jam Paper has jammed in the printer Press the b maintenance button to eject the jammed paper If the error does not clear open the printer cover and remove all of the paper inside including any torn pieces Then reload the paper in the sheet feeder and press the b maintenancebuttontoresume...

Page 227: ...idge replacement button to move the print head to the ink cartridge replacement position Lift up the ink cartridge clamp then remove and reinsert the ink cartridge Then continue with ink cartridge installation If the print head is at the ink cartridge replacement position liftup the inkcartridge clamp then remove and reinsert the ink cartridge Then continue with ink cartridge installation N P O b ...

Page 228: ...you are unable to determine the source of the problem performing a printer operation check can help you determine whether the problem comes from the printer or the computer To print a printer operation check page follow these steps 1 If you use the parallel interface make sure both the printer and computer are turned off If you use the USB interface make sure the PC is on and the printer is turned...

Page 229: ... 12 12 12 12 12 12 12 12 12 If you use the USB interface make sure that your PC is on when connecting the cable otherwise the PC may not recognize the printer 3 Make sure that A4 or Letter size paper is loaded in the sheet feeder ...

Page 230: ...ludes the version of your printer s ROM the ink counter code and a nozzle check pattern Compare the quality of the printed test page with the sample shown below If there are no print quality problems the printer itself is fine and the problem probably lies with the printer software settings the application settings the interface cable be sure to use a shielded cable or the computer itself The abov...

Page 231: ...tern prints in color Print Quality Problems If you are having print quality problems try the solutions offered in this section Horizontal banding Try one or more of these solutions Make sure that the printable side of the paper is face up in the sheet feeder Run the Head Cleaning utility to clear any clogged ink nozzles Clear all customized settings and then select the Text Image setting under Qua...

Page 232: ...media loaded in the printer Make sure the MicroWeave check box is selected when available in the Advanced dialog box Macintosh For Macintosh users Making Advanced settings on page 91 Making Advanced settings on page 91 Vertical misalignment or banding Try one or more of these solutions Make sure that the printable side of the paper is face up in the sheet feeder Run the Print Head Alignment utilit...

Page 233: ...ght is flashing replace the appropriate ink cartridge See Replacing Ink Cartridges on page 197 Adjust the color settings in your application or in your printer software s Advanced dialog box For Windows users Making Advanced settings on page 62 For Macintosh users Making Advanced settings on page 91 Clear all customized settings and then select the Text Image setting under Quality Type on your pri...

Page 234: ...Do not use ink cartridges beyond the expiration data printed on the cartridge package Also ifthe printer has not been used for a long time replace the ink cartridges See Replacing Ink Cartridges on page 197 Blurry or smeared printout Try one or more of these solutions Make sure that you are using the appropriate printer driver for your printer Use only paper recommended by EPSON Make sure that the...

Page 235: ...utomatic setting under Mode in the Print dialog box Macintosh If the paper is curled toward the printable side flatten it or curl it slightly toward the opposite side Remove each sheet from the output tray as it is printed especially if you are using transparencies If you are printing on glossy media or transparencies place a support sheet or a sheet of plain paper beneath the stack Or load only o...

Page 236: ...and eject dry paper several times If the problem persists ink may have leaked inside the printer so wipe the inside of the printer with a soft clean cloth wWarning Be careful not to touch the gears inside the printer Wipe here ...

Page 237: ...he print head one or some of the ink cartridges may be old or damaged and should be replaced To replace an ink cartridge before the Status Monitor notifies you that the cartridge is empty Replacing Ink Cartridges on page 197See Replacing Ink Cartridges on page 197 Printout Problems Not Related to Print Quality If one of the following problems has occurred try the solutions listed for the problem I...

Page 238: ...print jobs from the Spool Manager Using EPSON Spool Manager on page 246 Turn off the printer and computer Make sure that the printer s interface cable is securely plugged in If you are using Windows NT 4 0 try uninstalling the EPSON Printer Port Click Start point to Programs and then to EPSON Printers then click EPSON Printer Port Uninstall Follow the on screen instructions Incorrect margins Try o...

Page 239: ...efer to Making Advanced settings on page 91 for details Blank pages print Try one or more of these solutions Make sure that you are using the appropriate printer driver for your printer Windows users can make sure that their printer is selected as the default printer Check the settings on the Main menu Windows or in the Page Setup dialog box Macintosh Make sure the settings are appropriate for the...

Page 240: ...are s Main menu For Macintosh select the Automatic setting under Mode in the Print dialog box Macintosh and then move the slider to Speed For Windows users Quality Type on page 56 For Macintosh users Using the Automatic mode on page 88 Close any applications that you are not using at the moment If you upgraded from Windows 95 to Windows 98 uninstall the printer software using Add Remove programs i...

Page 241: ...sing the double sided printing feature Paper does not feed Remove the stack of paper and make sure of the following The paper is not curled or creased The paper is not too old See the instructions that came with the paper for more information The paper stack fits under the tabs inside the edge guides and does not exceed the loading limit indicated by the arrow mark on the left edge guide The numbe...

Page 242: ...ge 131 Single Sheets on page 131 Multiple pages feed Make sure that the paper stack fits under the arrow mark located on the inside surface on the left edge guide Make sure that the paper is loaded under the tabs inside the edge guides Make sure that the left edge guide is flush against the left edge of the paper Make sure that the paper is not curled or folded If it is flatten it or curl it sligh...

Page 243: ...er inside including any torn pieces Then reload the paper in the sheet feeder and press b maintenance button to resume printing Note If you cannot remove a foreign object easily by yourself do not use force and do not disassemble the printer Call your dealer for assistance If your paper jams frequently make sure of the following The paper is smooth not curled or wrinkled The paper is of high quali...

Page 244: ...ot eject fully press the b maintenance button then open the printer cover and remove the paper Also check the Paper Size setting in your application or printer software If the paper is wrinkled when it comes out it may be damp or too thin Load a new stack Note Store any unused paper in its original package in a dry area Paper on page 259 Printer Does Not Print Ifthe printer does not print see ifth...

Page 245: ...ter and make sure that the power cord is securely plugged in Make sure that your outlet works and is not controlled by a wall switch or timer Lights came on and then went out The printer s voltage may not match the outlet rating Turn off the printer and unplug it immediately Then check the printer labels If the voltage does not match DO NOT PLUG YOUR PRINTER BACK IN Contact your dealer Only the po...

Page 246: ...from the Spool Manager Using EPSON Spool Manager on page 246 If you are using Windows NT 4 0 try uninstalling the EPSON Printer Port Click Start point to Programs and then to EPSON Printers then click EPSON Printer Port Uninstall Follow the on screen instructions If the printer sounds like it is trying to print but is unable to run the Head Cleaning utility If this does not work replace the ink ca...

Page 247: ...g Ink Cartridges on page 197 Error light is on and power light is flashing Follow the steps below 1 Press the b maintenance button then remove any paper in the printer 2 Turn the printer off Check for and remove any foreign objects or pieces of paper from inside the printer Also make sure that there is sufficient space around the vent on the back of the printer to allow proper ventilation Remove a...

Page 248: ... you must use multiple USB hubs we recommend that you connect the printer to the first tier hub Windows operating system Your computer must be a Windows Me 98 or 2000 pre installed model or a Windows 98 pre installed model that was upgraded to Windows Me You may not be able to install or run the USB printer driver on a computer that does not meet these specifications or that is not equipped with a...

Page 249: ...rinter Driver appears you must reinstall the printer software as described in the Setup sheet If About is not displayed the printer software has been installed correctly Note If the Digital Signature Not Found for Windows 2000 users or SoftwareInstallation forWindows XPusers dialogboxappearsduring the installation process click Yes for Windows 2000 users or Continue Anyway for Windows XP users If ...

Page 250: ...ion are for Windows 98 Windows Me screens may differ slightly 1 Click the Start button point to Settings and click Printers MakesurethattheiconforyourprinterappearsinthePrinters window Select the icon for your printer then click Properties on the File menu ...

Page 251: ... Photo 830 is displayed in the Printtothefollowingportlistbox then the USBprinterdevice driver and printer software is installed correctly If the correct port is not displayed proceed to the next step 3 Right click the My Computer icon on your desktop then click Properties 4 Click the Device Manager tab ...

Page 252: ...ther devices to view the installed devices If USB Printer or EPSON Stylus Photo 830 Series appears under Other devices the printer software is not installed correctly Proceed to step 5 If neither USB Printer nor EPSON Stylus Photo 830 Series appears under Other devices click Refresh or unplug the USB cable from the printer then plug it into the printer again Once you ve confirmed that these items ...

Page 253: ...Then click OK When the following dialog box appears click OK then click OK to close the System Properties dialog box 6 Uninstall the printer software as explained in Uninstalling the printer driver on page 210 Then turn off the printer restart your computer and reinstall the printer software as explained in the Setup sheet packed with your printer ...

Page 254: ...ructions in the appropriate section below For Windows Me 98 and 95 users It is possible to cancel printing using either the Progress Meter or EPSON Spool Manager Refer to the appropriate section below Using the Progress Meter When you send a print job to the printer the Progress Meter appears on your computer screen Click Stop to cancel printing ...

Page 255: ...hen a print job reaches the top of the line the EPSON Spool Manager sends the job to the printer From the Spool Manager you can cancel print jobs You can also view print status information about the print jobs which have been sent to your printer as well as pause and resume selected print jobs After you send a print job an EPSON Stylus Photo 830 Series button appears on the taskbar Click this butt...

Page 256: ...puter screen Click Stop to cancel printing For Macintosh users The procedure for canceling printing for Macintosh varies depending upon whether background printing is on or off Refer to the appropriate section below For users of Mac OS 8 1 or later except Mac OS X When background printing is on Follow the steps below to cancel a print job ...

Page 257: ...t select the document which is printing then click the Delete icon button to cancel the print job When background printing is off Follow the steps below to cancel a print job 1 Press the P power button to turn off the printer 2 Hold down the J command key on your keyboard and press the period key to cancel the print job For Mac OS X users Follow the steps below to cancel a print job ...

Page 258: ...leshooting 1 Click the Print Center icon in Dock 2 Press the P power button to turn off the printer 3 In the Document Name list select the document which is printing and then click Delete to cancel the print job ...

Page 259: ...elded C83602 from D SUB 25 pin computer to 36 pin Amphenol 57 Series printer USB Interface Cable shielded C83623 from Series A 4 pin computer to series B 4 pin printer Note The asterisk is a substitute for the last digit of the product number which varies by location Depending on your geographic location this cable may not be supplied cCaution Use only interface cables which meet the specification...

Page 260: ...lable for your printer Ink cartridges You can use the following cartridges with your printer Note The product numbers of ink cartridges may vary by location Media types EPSON offers specially designed media for ink jet printers to meet most high quality printing needs Black ink cartridge T026 Color ink cartridge T027 ...

Page 261: ...aper A4 Color e mails letters charts and drafts Matte S041059 S041025 EPSON 360 dpi Ink Jet Paper Letter Color e mails letters charts and drafts Matte S041060 S041028 EPSON Iron On Cool Peel Transfer Paper A4 Transfer photos or graphics onto fabric Matte S041154 EPSON Iron On Cool Peel Transfer Paper Letter Transfer photos or graphics onto fabric Matte S041153 S041155 Product Name Uses Finish Seri...

Page 262: ...EPSON Photo Quality Ink Jet Card 8 10 Invitation cards digital photos fine arts Matte S041122 EPSON Photo Quality Self Adhesive Sheet A4 Posters and children s book covers Matte S041106 EPSON Ink Jet Note Cards A6 with envelopes Invitation cards announcements and notes with photos Matte S041147 EPSON Ink Jet Greeting Cards 5 8 with envelopes Invitation cards announcements and notes with photos Mat...

Page 263: ...ght 8 10 Printing enlarging framing favorite matte photos Matte S041467 Double Sided Matte Paper A4 Newsletters brochures and photographic portfolios Matte S041569 S041570 Double Sided Matte Paper Letter Newsletters brochures and photographic portfolios Matte S041568 Product Name Uses Finish Serial Number EPSON Photo Paper A4 Reprints and everyday photos Glossy S041140 EPSON Photo Paper Letter Rep...

Page 264: ...amic enlargementsfor home or studio Glossy S041145 EPSON Photo Paper Cards A4 8 pre cut business sized cards on A4 photo finish card For one off run of business cards or alternative business cards or passes Glossy S041177 EPSON Photo Paper 4 6 No Perforation Borderless photos with no perforated edges Glossy S041458 EPSON Economy Paper A4 Digital photo printing Glossy S041579 ...

Page 265: ...rished photos High Gloss S041286 EPSON Premium Glossy Photo Paper 5 7 Enlargements and framing of cherished photos High Gloss S041464 EPSON Premium Glossy Photo Paper 8 10 Digital photo enlargements High Gloss S041465 EPSON Premium Semigloss Photo Paper A4 Create brilliant pictures Semigl oss S041332 EPSON Premium Semigloss Photo Paper Letter Create brilliant pictures Semigl oss S041331 EPSON Prem...

Page 266: ...s and scanned images High Gloss S041072 EPSON Photo Quality Glossy Film A6 Report covers color proofs certificates and scanned images High Gloss S041107 EPSON Photo Stickers 16 A6 Create stickers usingphotosand graphics Glossy S041144 EPSON Photo Stickers 4 A6 Create stickers usingphotosand graphics Glossy S041176 ...

Page 267: ... Customer Support on page 275 for details Product Name Uses Finish Serial Number EPSON Ink Jet Transparencies A4 Report covers overlays and overheads Finish n a S041063 EPSON Ink Jet Transparencies Letter Report covers overlays and overheads Finish n a S041064 Product Name Uses Finish Serial Number EPSON ColorLife Photo Paper A4 Long lasting enlargements and reprints Semigl oss S041560 EPSON Color...

Page 268: ...non EPSON brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Printing method On demand ink jet Nozzle configuration Monochrome black 48 nozzles Color cyan magenta yellow light cyan light magenta 240 nozzles 48 each color 5 Resolution Maximum 2880 dpi 720 dpi Control code ESC P Raster EPSON Remote Print direction Bidirectional with lo...

Page 269: ...utive 184 2 mm 266 7 mm 5 7 127 mm 178 mm Paper types Plain bond paper special paper distributed by EPSON Thickness for plain bond paper 0 08 mm to 0 11 mm 0 003 to 0 004 inch Weight for plain bond paper 64 g m 17 lb to 90 g m 24 lb Size No 10 104 8 mm 241 mm DL 110 mm 220 mm C6 114 mm 162 mm 132 mm 220 mm Paper types Plain bond paper air mail Thickness 0 16 mm to 0 52 mm 0 006 to 0 02 inch Weight...

Page 270: ...127 mm 203 mm 8 10 203 mm 254 mm Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm A6 105 mm 148 mm for glossy film Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Paper types Special paper distributed by EPSON ...

Page 271: ...m 175 mm 4 6 102 mm 152 mm No perforations 100 mm 150 mm 200 mm 300 mm Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm 5 7 127 mm 178 mm 8 10 203 mm 254 mm Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm Paper types Special pa...

Page 272: ...d curled or folded paper Use paper under normal conditions Temperature 15 to 25 C 59 to 77 F Humidity 40 to 60 RH Size A4 210 mm 297 mm Letter 216 mm 279 mm Paper types Special paper distributed by EPSON Size A6 105 mm 148 mm with 4 or 16 frames Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm Paper types Special paper distributed by EPSON Size A4 210 mm 29...

Page 273: ...andSelfAdhesiveSheetsshould be stored under the following conditions Temperature 15 to 30 C 59 to 86 F Humidity 20 to 60 RH Printable area Single sheets including panoramic size and index cards Envelopes Normal No Margins Diagonal lines show printable area A B L B R C A B L B R C ...

Page 274: ...m 0 28 for DL envelopes 28 0 mm 1 10 for No 10 envelopes C The minimum bottom margin is 14 0 mm 0 55 You can extend the minimum bottom margin to 3 mm by selecting the Minimize Margins check box under More Options on the printer driver s Page Layout menu Windows or the Maximum option for Printable Area in the Page Setup dialog box Macintosh However printqualitymaydeclinein the expanded area Before ...

Page 275: ...ECMA ISO10561 at 360 dpi 190 pages 5 in calculation Cartridge life 2 years from production date within 6 months after opening package at 25 C 77 F Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 30 to 60 C 22 to 140 F 1 month at 40 C 104 F 120 hours at 60 C 140 F Freezing 16 C 3 2 F Dimensions 20 1 mm W 66 85 mm D 38 5 mm H ...

Page 276: ... Ink thaws and is usable after approximately 3 hours at 25 C 77 F Color Cyan Yellow Magenta Light Cyan and Light Magenta Print capacity 220 pages A4 360dpi 5 duty each color Cartridge life 2 years from production date within 6 months of opening the package at 25 C 77 F Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 30 to 60 C 22 to 140 F 1 month at 40 C 104 F 120 hours at ...

Page 277: ...maining using an IC chip on the ink cartridge Even if the cartridge is refilled the amount of ink remaining will not be recalculated by the IC chip and the amount of ink available for use will not change Mechanical Paper feed method Friction Paper path Sheet feeder rear entry Sheet feeder capacity About 100 sheets at 65 g m 17 lb paper Dimensions Storage Width 477 3 mm 18 8 inches Depth 258 4 mm 1...

Page 278: ...rinter for the voltage of your printer Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 2 to 0 4 A Power consumption Approx 18 W ISO10561 Letter pattern Approx 4 W in standby mode Approx 0 6 W in power off mode ...

Page 279: ...model European model Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 20 to 60 C 4 to 140 F 120 hours at 60 C 140 F Humidity Operation 20 to 80 RH Storage 5 to 85 RH Safety UL 1950 CSA C22 2 No 950 EMC FCC part 15 Subpart B class B CSA C108 8 Class B Low Voltage Directive 73 23 EEC EN 60950 ...

Page 280: ...ust be connected via a shielded twisted pair parallel cable If you want to connect your printer to a USB port you need a Windows 98 or Windows 2000 pre installed PC equipped with a USB port and the printer must be connected via a standard shielded USB 1 1 cable To use the USB 2 0 cable you need a Windows XP or 2000 Pre installed PC equipped with a USB 2 0 port Your computer should also meet the fo...

Page 281: ...ocessor for Windows 2000 Pentium II 300 MHz or higher processor for Windows NT 4 0 300 MHz or higher processor for Windows XP 32 MB RAM for Windows Me 16 MB RAM for Windows 98 95 and NT 4 0 64 MB RAM for Windows 2000 64 MB RAM for Windows XP 64 MB RAM or more for Windows Me 98 95 2000 and NT 4 0 128 MB or more for Windows XP 20 MB hard disk space for Windows Me 98 and 95 40 MBhard diskspace forWin...

Page 282: ... the Apple menu For users of Mac OS 8 1 or later except Mac OS X the memory requirements above are for printing on Letter size paper These requirements may vary depending on the size of the paper the type of application you are using and the complexity of the document that you want to print Minimum System Requirements Recommended System Mac OS 8 1 Mac OS 9 0 or later except Mac OS X 14 MB of avail...

Page 283: ...A A A A In addition to these system and memory requirements you need 15 MB of free hard disk space to install your printer software To print you also need extra hard disk space amounting to about twice the size of the file that you want to print ...

Page 284: ...t operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact customer support services for assistance If customer support for your area is not listed below contact the dealer where you purchased your product Customer support will be able to help you much more quickly if you give them the following information Product serial numbe...

Page 285: ... on your system see the documentation for that software for technical support information World Wide Web From the Internet you can reach EPSON Support at http support epson com At this site you can download drivers and other files look at documentation such as product brochures and user manuals and access troubleshooting information EPSON Internet FTP Site If you have Internet FTP capability use y...

Page 286: ...ur web site at http www epsonstore com U S sales only In Canada please call 800 873 7766 for dealer referral For users in the United Kingdom and the Republic of Ireland http www epson co uk Visit our Internethome page for afulllist ofsupportandwarranty services including Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interac...

Page 287: ...or a full list of support and warranty services including Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactivewebbasedsupporttooltohelpyouquicklyresolve support issues UK 08705 133 640 The Republic of Ireland 01 679 9016 Home Page http www epson co uk Email info epson co uk Telephone UK 0800 220 546 The Republic of Ire...

Page 288: ... of these services may be available in English only http www epson com Select your country from our Internet home page for a full list of support and warranty services including Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactivewebbasedsupporttooltohelpyouquicklyresolve support issues Chat directly with a support tec...

Page 289: ...frica Some of these services may be available in English only Denmark 80 88 11 27 Finland 0800 523 010 Norway 800 11 828 Sweden 08 445 12 58 Denmark Home Page http www epson dk Telephone 38 48 71 37 Finland Home Page http www epson fi Telephone 0981 710 083 Norway Home Page http www epson no Telephone 231 62 124 Sweden Home Page http www epson se Telephone 08 519 92 082 ...

Page 290: ...cklyresolve support issues Chat directly with a support technician on line Email Technical Support Support Via Telephone Pre Sales Enquiries Literature Requests and Nearest Dealer For users in Australia EPSON Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Telephone 011 444 52...

Page 291: ...nd technical support e mail EPSON Faxback Service EPSON Faxback service will fax you the latest specifications for most EPSON products offered in Australia Phone 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advise Operators ...

Page 292: ...e World Wide Web http www epson com sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries and Technical Support via e mail are available Epson HelpDesk Phone 65 6586 3111 Our HelpDesk team can help you with the following over the phone Sales enquiries and product information Product usage questions or problem Enquiries on repair service and wa...

Page 293: ...ns or problem Enquiries on repair service and warranty For users in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Sales enquiries and product information Technical support Phone 62 21 572 4350 Fax 62 21 57...

Page 294: ...et to provide users with the following information Product information Answers to Frequently Asked Questions FAQs Jakarta Wisma Bisnis Indonesia 3rd floor Jl Letjen S Parman Kav 12 Slipi Jakarta Phone Fax 62 21 5357159 Bandung Lippo Center 8th floor Jl Gatot Subroto No 2 Bandung Phone Fax 62 22 7303766 Surabaya Gedung Koko Perdana 3rd floor Jl Jend Basuki RakhmatNo 105 107 Surabaya Phone Fax 62 31...

Page 295: ... versions of product drivers You can log on to the following number for the BBS service Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers For users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ Sal...

Page 296: ...oduct usage and technical support Techline For users in India Contacts for information support and services are World Wide Web http www epson co in Information on product specifications drivers for download Frequently Asked Questions FAQ Products Enquiry and Technical Query are available Phone 603 56288288 Fax 603 56212088 Phone 603 56288222 Phone 603 56288333 ...

Page 297: ...ngalore Chennai Hyderabad Cochin Mumbai Pune Delhi and Kolkata Phone 5321 266 70 Fax 5581799 5321095 Mumbai Phone 8261516 17 Fax 8257287 Delhi Phone 6447201 06 Fax 6447205 Chennai Phone 8203940 41 Fax 8272463 Kolkata Phone 2871355 56 Fax 2871357 Hyderabad Phone 6329335 36 Cochin Phone 361638 362677 Fax 352940 Pune Phone 4335460 ext 214 Fax 4330881 Ahmedabad Phone 6407176 77 ...

Page 298: ...de Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Helpdesk Phone 63 2 813 6567 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Phone 63 2 813 6567 Fax 63 2 8...

Page 299: ...nary digit 0 or 1 which is the smallest unit of information used by a printer or computer brightness The lightness or darkness of an image buffer The portion of the printer s memory used to store data before printing it byte A unit of information consisting of eight bits characters per inch cpi A measure of the size of text characters sometimes referred to as pitch CMYK Cyan blue green magenta yel...

Page 300: ...resolution See also resolution drive A memory device such as a CD ROM hard disk or floppy disk drive In Windows a letter is assigned to each drive for easy management driver Software that sends instructions to a computer peripheral to tell it what to do For example your printer driver accepts print data from your word processor application and sends instructions to the printer on how to print this...

Page 301: ...family name grayscale A scaleof shades of gray from black to white Grayscale is used to represent colors when printing with black ink only halftones Patterns of black or colored dots used to reproduce an image high speed printing Printing in which the print head prints images in both directions as it moves back and forth This provides faster printing ICM Image Color Matching The color matching met...

Page 302: ...m the computer is stored in memory temporarily See also RAM and ROM MicroWeave Printing in which images are printed in finer increments to reduce the possibility of banding and to produce laser like images See also banding monochrome Printing which uses only one color of ink usually black nozzles Fine tubes in the print head through which ink is sprayed onto the page Print quality may decline if t...

Page 303: ... photos with the color match that optimally fulfills the objectives of the digitally composed shots print queue When your printer is connected to a network a waiting line in which print jobs that are sent to the printer while it is busy are stored until they can be printed RAM Random Access Memory The portion of the printer s memory used as a buffer and for storing user defined characters All data...

Page 304: ...he printer s status subtractive colors Colors produced by pigments that absorb some colors of light and reflect others See also CMYK USB interface Universal Serial Bus interface Enables the user to connect up to 127 peripheral devices such as keyboards mice and printers to the computer through a single general purpose port The use of USB hubs allows you to add additional ports See also interface u...

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