Epson Stylus Color 580, Manual

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9-16
Troubleshooting
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The black and/or color ink cartridges are not out. If one is,
replace the appropriate cartridge. See “Replacing an Empty
Ink Cartridge” on page 7-1 for details.
Then, load the paper again. Make sure you follow any special
loading instructions that came with your paper. See also “Paper
Handling” on page 19.
Multiple pages feed
Remove the stack of paper and make sure the paper is not too thin.
See “Paper” on page A-1 for specifications. Fan the edges of the
stack to separate the sheets, then reload the paper.
If too many copies of a document are being printed, check the
Copies setting in both the printer driver and your application. For
instructions, see “Modifying the printout style” on page 2-13 for
Windows, or “Modifying the page layout” on page 4-13 for
Macintosh.
The paper jams
Follow the on-screen instructions. Click Eject to eject any jammed
paper. If paper is still jammed inside the printer, click Stop, then
open the printer cover and remove the paper.
Note:
If you cannot remove a foreign object easily by yourself, do not use force
and do not disassemble the printer. Call your dealer for assistance.
If paper jams frequently in your printer, make sure of the
following:
❏
The paper is smooth, not curled or wrinkled.
❏
The paper is of high-quality, loaded with the printable side
up.