Epic Red Epic-M, Operation Manual, Page: 216 / 228

Version 3.0
COPYRIGHT © 2012 Red.com, Inc. 955-0002_v3.0, Rev-B
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APPENDIX J: TROUBLESHOOTING
NO MEDIA ATTACHED
Displayed if media is not present or not formatted when pressing the record button. Connect media to
camera if necessary. If media is already connected, format media and attempt to record again. Refer to
APPENDIX B: MANAGING DIGITAL MEDIA for detailed information.
RECORDING HALTED: RECORD ERROR - SHUTDOWN
Displayed if media removed while recording. DO NOT remove media while camera is recording. Power
down the camera, verify the media is inserted properly (inspect connectors for damage), power up and
resume recording.
PRESET COULD NOT BE APPLIED
If the preset could not be applied, “Preset Could Not Be Applied” will appear to inform you. Power down
camera, power back up and attempt to apply the preset that failed.
CAMERA CANNOT BE PAIRED TO REDMOTE
•
Ensure REDMOTE display indicates IDLE before attempting to pair the camera to the REDMOTE.
•
Ensure the REDMOTE is detached from the rear of the camera body and powered on.
•
Ensure the REDMOTE wireless in turned on.
•
Ensure camera does not display REDLINK Upgrade Required.
CANNOT SEE MENUS ON LCD TOUCH SCREEN
Double tap the LCD screen to exit clean mode .