WARRANTY STATEMENT
Enhanced Vision Merlin ultra Video Magnifier Warranty Policy
Enhanced Vision products are designed to give you the highest quality image,
convenient features, ease of use and reliable service.
Merlin ultra has been
inspected and tested prior to shipping.
Our company stands behind the quality
materials, components and workmanship of the Merlin ultra video magnifier.
For these reasons we are pleased to offer two warranty options. These options are
available when the purchaser completes the warranty registration form.
Three-year warranty for the Merlin ultra base and the monitor.
This option can be selected on the warranty registration form by the
agencies, states, groups, multi-users, product demonstration sites and the
individual purchasers.
Enhanced Vision warrants Merlin ultra against defects in
materials and workmanship under normal use for three years from the date of original purchase.
Enhanced Vision, at its option, will at no charge either repair the product or replace it during the
warranty period.
Lifetime warranty for the Merlin ultra base at a one-time cost of $299.00.
LCD Monitor is not covered under this option. (Individual purchaser only)
This option can be selected on the warranty registration form and it is only
available to the individual purchaser.
Enhanced Vision warrants Merlin ultra base against
defects in materials and workmanship under normal use for the lifetime of the individual purchaser.
Enhanced Vision, at its option, will at no charge either repair the product or replace it during the
warranty period.
The LCD Monitor is not covered by the lifetime warranty and it is covered for 3 years only.
The lifetime warranty is non-transferable and only valid for an individual
purchaser. The lifetime warranty is not available for International Customers.
On the warranty card the purchaser will be asked to select between the three-year (no-cost) or
lifetime warranty for a one-time fee of $299.00. If lifetime coverage is elected, a $299.00 check
made payable to “Enhanced Vision” will need to be included with the warranty form.
The lifetime
product warranty is only valid if the product is registered within 30 days of purchase and a
$299.00 check made payable to “Enhanced Vision” is included with the warranty
registration form.
If this form has not been provided, please request one from the local Enhanced
Vision representative or call us at (800) 440-9476.
Restrictions
All product purchases need to be registered with Enhanced Vision. Registering Merlin ultra confirms
the right to maximum protection and service of the product warranty. If no selection is made on the
warranty form or payment is missing, the individual purchaser will default to the three-year warranty.
The lifetime warranty is non-transferable and does not apply to groups, multi-users, companies or
agencies. It has been designed for end-consumer / individual purchaser. Agencies, states, group
homes, classrooms and demo site units will receive Enhanced Vision standard 3-year product warranty
detailed above. Enhanced Vision also reserves the right to repair or replace any purchasers Merlin
ultra with a similar or better product.
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Warranty Statement
