76
Question
Answer
the
back
of
the
EOA7530
housing
with
(
)
symbol.
Connect
the
other
end
to
the
grounding
source.
I
want
to
use
higher
gain
antennas
on
the
EOA7530,
but
I
don’t
know
what
antenna
is
right.
Use
the
antenna
appropriate
for
the
frequency.
Radio
1
uses
5
GHz
and
Radio
2
uses
2.4
GHz.
I
want
to
buy
a
high
‐
gain
antenna
for
the
EOA7530,
but
I
don’t
know
what
type
of
antenna
and
RF
connector
to
buy.
Use
an
antenna
with
a
Type
‐
N
Female
connector
to
connect
to
the
EOA7530.
Why
is
the
signal
very
weak
if
I
do
not
connect
an
external
antenna
to
the
EOA7530?
The
EOA7530
has
no
internal
antenna.
Only
external
antennas
can
be
used.
B.2
Contacting
Technical
Support
If you encounter issues that cannot be resolved using this manual, please contact your vendor where you
purchase the device. If you cannot contact your vendor, you may also contact EnGenius Customer Service
department in the region where you purchased the device.
Before you contact your local EnGenius office, please prepare the following information:
y
Product model name and serial number
y
The place where you purchased the product
y
Warranty information
y
The date when you received the product
y
A brief description about the issue and the attempts you tried to resolve it
To contact EnGenius Customer Service office in the United States, please use either of the following methods:
y
Email: [email protected]
y
Telephone: 1-888-735-7888
