Spider® AT
User's Guide
P a g e 2
Revision: Draft
LIMITED WARRANTY
SCOPE
Enfora warrants to the original purchaser of the product that, for a period of one (1) year
from the date of product purchase, the product hardware, when used in conjunction with
any associated software (including any firmware and applications) supplied by Enfora, will
be free from defects in material or workmanship under normal operation. Enfora further
warrants to such original purchaser that, for a period of ninety (90) days from the date of
product purchase, any software associated with the product will perform substantially in
accordance with the user documentation provided by Enfora, and any software media
provided with the product will be free from defects in material or workmanship under
normal operation. Enfora does not warrant that (a) the product hardware or any associated
software will meet the purchaser’s requirements, (b) that the operation of the product
hardware or software will be uninterrupted or error-free, or (c) the product, when
integrated in, or combined with, other products or software not supplied by Enfora, will
continue to perform substantially in accordance with the user documentation. This limited
warranty is only for the benefit of the original purchaser and is not transferable. No other
party may act on behalf of such purchaser for the purpose of claiming or exercising any
rights or benefits under or in connection with this limited warranty except as may be
provided in a written agreement between Enfora and such other party.
HARDWARE
During the warranty period applicable to the product hardware, Enfora, at its expense and
in its sole discretion, will repair or replace the product if it is determined to have a covered
hardware defect, provided that the purchaser first notifies Enfora of any such defect,
furnishes Enfora with a proof of purchase, requests and obtains a return merchandize
authorization (RMA) number from Enfora, and returns the product, shipping charges
prepaid, to Enfora under that RMA. If, upon reasonable examination of the returned
product, Enfora does not substantiate the defect claimed by purchaser, or determines that
the defect is not covered under this limited warranty, Enfora will not be required to repair or
replace the product, but may instead reship the product to the purchaser, in which case
purchaser shall be responsible for paying Enfora’s usual charges for unpacking, testing,
and repacking the product for reshipment to purchaser. Purchaser shall bear the risk of
loss or damage in transit to any product returned by purchaser to Enfora, or any returned
product not found to be defective or covered under this warranty and reshipped by Enfora
to purchaser. In the event Enfora repairs or replaces a defective product, the repaired or
replacement product will be covered under this limited warranty for the remainder of the
original warranty period on the defective product. If Enfora is unable to repair or replace a
defective product, the purchaser’s exclusive remedy shall be a refund of the original
purchase price. Any returned and replaced product, or any product for which Enfora has
refunded the original purchase price, becomes the property of Enfora.
