ENERGIE
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6.
Appendix 5 – Warranty
This warranty covers all defects to the confirmed materials, excluding the
payment of any type of personal damage indemnity caused directly or
indirectly by the materials.
The periods indicated below start from the purchase date of the
apparatus, 6 months at the latest from the leaving date from our storage
warehouses.
The warranty extension of 3 years is conditioned to the submission of:
•
Warranty and Check Sheet at maximum 15 days after the
installation.
•
Documental evidence of the magnesium anode replacement.
•
Pictures of the installation where it’s shown safety group,
expansion vessel, hydraulic and electrical connections
In case of warranty, the parts replaced are property of the manufacturer.
A repair under the warranty is not reason for an extension of its term.
Warranty Exclusions
The warranty ceases to be effective when the apparatus is no longer
connected, used or assembled in accordance with manufacturer
instructions, or if there has been any form of intervention by unauthorized
technicians, has the appearance of modifications and/or if the series
number appears to have been removed or erased. The equipment should
be installed by qualified technicians according to the rules in effects
and/or the rules of the trade, or the instructions of our technical services.
Further exclusions from warranty:
•
Hot water tanks have been operating in water with the following
indexes:
o
Active chlorine > 0.2 ppm;
o
Chlorides > 50 mg/l (Inox);
o
Hardness > 200 mg/l;
o
Conductibility > 600 μS/cm (20 ºC);
Heat Pump
2 Years
Water Cylinder (domestic use)
5 Years: Stainless Steel (2 + 3 years)
5 Years: Enamelled (2 + 3 years)
Manufacturer Warranty
Water Cylinder (industrial)
5 Years: Stainless Steel (2 + 3 years)
Manufacturer Warranty