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EG-PMS
PROGRAMMABLE USB SURGE PROTECTOR
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6. Troubleshooting
Problem
Solution
The circuit breaker is activated
(tripped).
The load connected to the device is too
high, some of the devices connected to
the EG-PMS should be disconnected and
the circuit breaker should be reset.
The switching command is not
carried out, the rocker switch
and indicators are not lit.
There is no power supply to the EG-PMS.
Please, make sure the EG-PMS is
connected to the power supply and the
rocker switch is switched on.
Software reports "Device I/O
request error" after switching
Check the grounding of EG-PMS. If
inductive load, like florescent lamps or
motors are connected to EG-PMS, it is
recommended to use an extra USB hub to
connect EG-PMS to the managing
computer.
Timer schedule is delayed
Do not power EG-PMS off when the
hardware timer schedule is active. Press
the “Silence” button, every push will
reduce the delay with one minute.