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30411-17-0120

Page 36

THIS IS A HEATING APPLIANCE

IMPORTANT SAFETY INFORMATION

DANGER

: Indicates a hazardous situation which, if not avoided, will 

result in death or serious injury. 

WARNING

: Indicates a hazardous situation which, if not avoided, 

could result in death or serious injury.

CAUTION

:  Indicates  a  hazardous  situation  which,  if  not  avoided, 

could result in minor or moderate injury.

NOTICE

: Addresses practices not related to personal injury.

• 

An unvented room heater having an input rating of more than 

6,000 Btu per hour shall not be installed in a bathroom

• 

An unvented room heater having an input rating of more than 10,000 

Btu per hour shall not be installed in a bedroom or bathroom.

• 

Due to high temperatures, the appliance should be located out of 

traffic and away from furniture and draperies.

• 

Children and adults should be alerted to the hazard of high surface 

temperature  and  should  stay  away  to  avoid  burns  or  clothing 

ignition.

• 

Young children should be carefully supervised when they are in 

the same room with the appliance.

• 

Do not place clothing or other flammable material on or near the 

appliance.

• 

Avoid  the  use  of  scented  air  fresheners  (plug  in  type  air 

fresheners, etc. ) while the log set is in operation. Air fresheners 

produce a residue in the air similar to candles and may produce 

a soot like substance.

• 

Avoid the use of scented or decorative candles while the log 

set is in operation. Candles produce a residue in the air that 

creates a soot like substance. Burning candles while the log 

set is operating magnifies the problem. It should be noted that 

candles, in general, produce soot. The amount of time burned 

and the quantity of candles burned will determine the amount 

of soot produced and deposited.

• 

Installation and repair should be done by a

 QUALIFIED SERVICE 

PERSON. 

This appliance should be inspected before use and at 

least annually by a professional service person. More frequent 

cleaning may be required due to excessive lint from carpeting, 

bedding materials, etc. It is imperative that control compartments, 

burners and circulating air passageways of the appliance be 

kept clean.

• 

DO NOT use this room heater if any part has been under water. 

Immediately call a qualified service technician to inspect the 

room heater and to replace any part of the control system and 

any gas control which has been under water.

• 

You must operate heater with fireplace screen in place. 

• 

Do not place trash, logs or other articles on the log set during 

operation.

• 

During  manufacturing,  fabricating  and  shipping,  various 

components of this appliance are treated with certain oils, films 

or bonding agents. These bonding agents are not harmful but 

may produce annoying smoke and smells as they are burned 

off during initial operation of the appliance. This is a normal 

temporary occurrence. A window should be opened during the 

initial bake out period. 

• 

Correct installation of the ceramic fiber logs, proper location of 

the heater and annual cleaning are necessary to avoid potential 

problems  with  sooting.  Sooting,  resulting  from  improper 

installation or operation, can settle on surfaces outside the 

fireplace. See instructions for proper installation.

• 

WARNING:  Do  not  allow  fans  to  blow  directly  into  the 

fireplace. Avoid any drafts that alter burner flame patterns.

• 

WARNING: Do not use a blower insert, heat exchanger insert 

or other accessory not approved for use with this heater.

• 

WARNING! This fireplace needs fresh air for ventilation to 

run  properly.  This  fireplace  has  an  ODS  (oxygen  depletion 

sensor) which will shut down the heater if adequate fresh air is 

not available. See troubleshooting section in the instructions.

• 

WARNING: DO NOT operate this appliance unless all 

components including logs, burners, and controls are in good 

working condition. Never operate this appliance if any log or 

twig is broken, or out of their intended position. Refer to the 

Log set placement instructions for correct log and twig 

positioning.   

Replacement  components  are  available  through  your  local 

dealer as indicated in the How to Order Repair Parts section of 

the appliance manual.

• 

Keep appliance area clear and free from combustible materials, 

gasoline and other flammable vapors and liquids.

• 

WARNING: Failure to keep the primary air opening(s) of the 

burner(s) clean may result in sooting and property damage.

WARNING

When  used  without  adequate  combustion  and  ventilation 

air, heater may give off CARBON MONOXIDE, an odorless, 

poisonous gas. 

Do  not  install  heater  until  all  necessary  provisions  are 

made for combustion and ventilation air. Consult the writ

-

ten instructions provided with the heater for information 

concerning combustion and ventilation air. In the absence 

of instructions, refer to the National Fuel Gas Code, ANSI 

Z223.1/NFPA 54, Air for Combustion and Ventilation, or 

applicable local codes. 

This heater is equipped with a 

PILOT LIGHT SAFETY SYS-

TEM designed to turn off the heater if not enough fresh air 

is available.

DO NOT TAMPER WITH PILOT LIGHT SAFETY SYSTEM!

If heater shuts off, do not relight until you provide fresh air.
If heater keeps shutting off, have it serviced. Keep burner and 

control compartment clean. 

CARBON MONOXIDE POISONING MAY LEAD TO DEATH.

Early signs of carbon monoxide poisoning resemble the flu, 

with  headache,  dizziness  and/or  nausea.  If  you  have  these 

signs, heater may not be working properly. 

Get fresh air at 

once! Have heater serviced. 

Some people — pregnant women, persons with heart or lung 

disease, anemia, those under the influence of alcohol , those 

at  high  altitudes  —  are  more  affected  by  carbon  monoxide 

than others.
The pilot light safety system senses the depletion of oxygen 

at its location. If this heater is installed in a structure having a 

high vertical dimension, the possibility exists that the oxygen 

supply at the higher levels will be less than that at the heater. 

In this type of application, a fan to circulate the structure air will 

minimize this effect. The use of this fan will also improve the 

comfort level in the structure. When a fan is used to circulate 

air, it should be located so that the air flow is not directed at 

the burner.

Summary of Contents for White Mountain Hearth VFP24FP20LN-1

Page 1: ... gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference WARNING If not installed operated and maintained in accordance with the manufacturer s instructions this prod...

Page 2: ...E APPEARANCE 19 PILOT FLAME CHARACTERISTICS 20 HYDRAULIC THERMOSTAT MODELS LIGHTING INSTRUCTIONS 21 10 000 BTU MILLIVOLT CONTROL VALVE LIGHTING INSTRUCTIONS 22 MILLIVOLT CONTROL LIGHTING INSTRUCTIONS 23 MILLIVOLT WIRING 24 MILLIVOLT TROUBLESHOOTING SYMPTOMS POSSIBLE CAUSES AND CORRECTIONS 25 INTERMITTENT PILOT LIGHTING INSTRUCTIONS 26 INTERMITTENT CONTROL SYSTEM OPERATING INSTRUCTIONS 27 INTERMITT...

Page 3: ...r 8 Do not place rock wool embers over the large ports of the burner 9 Checklevelofceramicmediainburner iftheburnerhasceramic media Burner should be full up to the level of the openings in the burner top 10 Annual inspection and cleaning by your dealer or qualified service technician is recommended to prevent malfunction and or sooting 11 Install logs according to the installation instructions Do ...

Page 4: ...1 0 MODEL GAS VALVE TYPE ORIFICE BTUH MAX RATE BTUH MIN RATE VFP24FP2 0 1 2 3 LN N Hydraulic 49 20 000 10 000 VFP24FP2 0 1 2 3 LP P Hydraulic 55 20 000 10 000 VFP24FP3 0 1 2 3 LN N Millivolt 43 20 000 14 000 VFP24FP3 0 1 2 3 LP P Millivolt 55 20 000 14 000 VFP24FP3 0 1 2 3 L10N N Millivolt 53 10 000 10 000 VFP24FP3 0 1 2 3 L10P P Millivolt 64 10 000 10 000 VFP24FP7 0 1 2 3 LN N IP 43 20 000 14 000...

Page 5: ... firebox 11 D The height of the firebox opening 17 1 2 E The width of the firebox opening 19 1 2 F The interior depth of the firebox not shown 9 3 8 G The rear exterior width of the firebox not shown 17 1 4 K Height from the bottom of the box to the gas line opening 2 5 8 L Depth from the front of the box to gas line opening 4 13 16 M Depth from rear of box to gas line opening 6 1 8 Q Distance fro...

Page 6: ...can be installed with zero clearance to combustible material When facing the front of the appliance the minimum clearances to combustible construction material are the following 1 Clearancesfromtherightsideorleftsideofthefireplaceopening to any combustible wall or material should not be less than 4 inches 2 Clearances from the top of the fireplace opening to the ceiling should not be less than 34 ...

Page 7: ...omatic Blower VPP1A 22 Aged Brick Liner VFF24HP 1 Hammered Pewter Trim Kit Accessories for Millivolt and Intermittent Models Only FRBC Battery Operated Remote Control FRBTC Battery Operated Remote Control w Thermostat FREC Electric Remote Control FWS Wall Switch TMV Wall Thermostat Millivolt Reed Switch TRW Wireless Remote Wall Thermostat c Caulking or sealants are applied to areas such as joints ...

Page 8: ... You will need no additional fresh air ventilation WARNING You must provide additional ventilation air in a confined space Ventilation Air Ventilation Air From Inside Building Thisfreshairwouldcomefromanadjoiningunconfinedspace When ventilating to an adjoining unconfined space you must provide two permanent openings one within 12 of the ceiling and one within 12 of the floor on the wall connecting...

Page 9: ...ndards Association as an Unvented Room Heater and should be installed according to these instructions Any alteration of the original design installed other than as shown in these instructions or use with a type of gas not shown on the rating plate is the responsibility of the person and company making the change Important All correspondence should refer to complete Model Number Serial Number and t...

Page 10: ...The above connectors may be used if acceptable by the authority having jurisdiction The Commonwealth of Massachusetts requires thataflexibleapplianceconnectorcannotexceedthreefeetinlength GAS SUPPLY PLUMBING MANUAL SHUT OFF VALVE GAS SUPPLY INLET DRIP LEG 3 MINIMUM TO CONTROL VALVE Figure 14 Pressure Testing of the Gas Supply System 1 To check the inlet pressure to the gas valve a 1 8 3mm N P T pl...

Page 11: ...ing flange will secure the fireplace 6 Placeleftmantelsideagainstbase Insertdowelsinbreastboard into left mantel side 7 Use four pre drilled screw holes on back of breastboard to secure breastboard to mantel sides with four Phillips wood screws 8 Place mantel top onto mantel 9 Installation of fireplace into mantel is completed Installation of Trim 1 Lower bottom louver 2 Remove screen from firepla...

Page 12: ...his time When facing the appliance the gas supply will enter on right hand side See Gas Supply Page 8 3 Insert fireplace into enclosure 4 Attach nailing flanges to framing with a screw or nail 5 Finishedwallsurfacewillbeflushtotheleadingedgeoffireplace top and sides 6 Installation of built in fireplace is completed Installation of Trim 1 Lower bottom louver 2 Remove screen from fireplace 3 Remove ...

Page 13: ...30411 17 0120 Page 13 VFP24 LOG IDENTIFICATION Log Description Part Number Front View Top View Log A R7506 Log B R7504 Log C R7505 ...

Page 14: ... is very important that part num ber and description of part coincide Use Only Manufacturer s Replacement Parts Use of Any Other Parts Could Cause Injury Or Death LOG PLACEMENT Glowing Ember Placement WARNING All previously applied Glowing Embers must be removed prior to reapplication Applying Glowing Embers as shown in the image below NotICE Application of excess Glowing Embers may adversely affe...

Page 15: ...30411 17 0120 Page 15 1 Place Log A between rear log support and burner pan See image below LOG PLACEMENT ...

Page 16: ...30411 17 0120 Page 16 2 Place Log B onto the two left front pins on the burner pan LOG PLACEMENT ...

Page 17: ...30411 17 0120 Page 17 3 Place Log C onto the two right front pins on burner pan See image below LOG PLACEMENT ...

Page 18: ...30411 17 0120 Page 18 4 Log set assembly is complete LOG PLACEMENT ...

Page 19: ...checked as the log set is installed In normal operation at full rate after 10 to 15 minutes the flame appearance should be sets of yellow flames NOTICE all flames will be random by design flame height will go up and down Glowing embers rock wool can cover the pan burner in between the front and middle logs but very little is necessary to cover this area Excess ember material causes the yellow flam...

Page 20: ...Pilot Flame Pattern THERMOCOUPLE LPG THERMOCOUPLE NATURAL THERMOPILE PILOT Millivolt Pilot Figure 13 PILOT THERMOCOUPLE NATURAL THERMOCOUPLE LPG Hydraulic Thermostat Pilot Figure 14 PILOT SENSOR IGNITOR Intermittent Pilot Figure 15 Incorrect Pilot Flame Pattern THERMOCOUPLE LPG THERMOCOUPLE NATURAL THERMOPILE PILOT Millivolt Pilot Figure 16 PILOT THERMOCOUPLE LPG THERMOCOUPLE NATURAL Hydraulic The...

Page 21: ...TOP Follow B in the safety information on other side If you do not smell gas Go to the Next step 6 Find pilot the pilot is located in front of rear log 7 Turn manual gas control knob counterclockwise to PILOT 8 Push in manual gas control knob all the way and hold in Re peatedly push the piezo ignitor button until pilot is lit or use a match to light Continue to hold the control knob in for about o...

Page 22: ...OTE OFF ON switch to OFF 4 Turn off all electric power to the appliance if applicable 5 Push in gas control knob slightly and turn clockwise to OFF 6 Wait ten minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety infor mation above If you do not smell gas go to the next step 7 Find pilot Follow metal tube from gas control The pilot is...

Page 23: ...mbly 3 Set REMOTE OFF ON switch to OFF 4 Turn off all electric power to the appliance if applicable 5 Push in gas control knob slightly and turn clockwise to OFF NOTE Knob cannot be turned from PILOT to OFF un less knob is pushed in slightly Do not force 6 Wait ten minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information abov...

Page 24: ...C CETTE UNITE DOIT ETRE REMPLACE VOUS DEVEZ LE REMPLACER AVEC UN FIL ELECTRIQUE DE NUMERO 18 150 C DU L EQUIVALENT THERMOPILE GAS VALVE THERMOCOUPLE NATURAL OFF ON REMOTE OPTIONAL REMOTE CONTROL RECEIVER FACULTATIVE CONTROLE E DISTANCE DU RECEPTEUR OPTIONAL WALL SWITCH INTERRUPTEUR MURAL FACULTATIVE OPTIONAL THERMOSTAT FACULATIVE THERMOSTAT WIRING DIAGRAM GAS VALVE VALVE DE GAZ REMOTE OFF ON SWITC...

Page 25: ...s not correct Replace gas regula tor 7 ODS pilot lights but flame goes out when control knob is released a Control knob not fully pressed in Press in control knob fully b Control knob not pressed in long enough After ODS pilot lights keep control knob pressed in 30 seconds c Manual Shutoff valve not fully open Fully open manual shutoff valve d Thermocouple connection loose at control valve Hand ti...

Page 26: ...STRUCTIONS 1 STOP Read the safety information above 2 Turn OFF electric power to the appliance 3 Remove front surround panel assembly or bottom louver if included 4 Turn gas shut off counterclockwise to On position 5 Wait ten minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information above on this page If you do not smell gas g...

Page 27: ...During the operating season or in power outage periods it is recommended that the pilot remain in the CPI standing pilot mode to reduce cold start issues and or conserve battery backup power during a power outage 3 The gas valve has inlet and outlet pressure taps as shown in Figure 23 Refer to page 8 for gas pressure requirements Note The gas control has a manual HI LO flame adjustment knob regula...

Page 28: ...manently located manufactured mobile home where not prohibited by local codes This appliance is not convertible for use with other gases CAUTION Do not operate the appliance with panel s removed cracked or broken Replacement of the panel s should be done by a licensed or qualified service person WARNING Improper installation adjustment alteration service or maintenance can cause property damage pe...

Page 29: ...ighting Instructions on page 26 and Wiring Diagram on page 28 Troubleshooting Before proceeding with the procedures in the following trouble shooting table verify that the power supply AC DC adapter is present and that the batteries inside the receiver and or optional battery pack are fresh and installed with correct polarity Make sure all the connections between the wire harnesses and system comp...

Page 30: ...lean flame sensor and pilot igniter See maintenance page 39 Pilot not grounded well Check ground connections Sensor Wire loose Check sensor wire terminals Gas pressure incorrect Adjust gas pressure Pilot Gas Line bent or kinked Replace pilot tube Faulty pilot Sensor bent Replace Pilot Faulty valve Replace Valve Burner takes too long to fully light Low gas pressure Check gas supply pressure Clogged...

Page 31: ...ce Check orifice opening Clogged or dirty burner ports Clean burner ports Faulty valve Replace valve High altitude Adjust orifice size for altitude Backfire of burner Blocked orifice Check orifice opening Clogged or dirty burner ports Clean burner ports Low gas pressure Check gas supply pressure Fireplace produces unwanted odors Vapors from paint hairspray glue etc Ventilate room until odor stops ...

Page 32: ...24 PILOT ASSEMBLY NATURAL 20 P 214 ORIFICE NATURAL 10 000 BTU 20 P 181 ORIFICE NATURAL 20 000 BTU 20 P 193 ORIFICE PROPANE 10 000 BTU 20 P 182 ORIFICE PROPANE 20 000 BTU 23 R3626 VALVE NATURAL 20 000 BTU 23 R3625 VALVE PROPANE 20 000 BTU 23 R9368 VALVE NATURAL 10 000 BTU 23 R9369 VALVE PROPANE 10 000 BTU 24 R2423 MALE ADAPTOR 25 25787 TUBING VALVE TO BURNER 26 25805 TUBING VALVE TO PILOT PROPANE 2...

Page 33: ...AL ONLY 28 31363 TUBING ASSEMBLY REGULATOR TO PILOT NATURAL 34 R2522 SWITCH ON OFF 35 29699 BRACKET ON OFF SWITCH 36 R11127 CONTROL BOARD N A R11128 POWER ADAPTOR INDEX NUMBER PART NUMBER DESCRIPTION VFP24FP70L10 18 R11328 2019 PILOT ASSEMBLY NATURAL 18 R11327 2019 PILOT ASSEMBLY Propane 19 R5676 AIR SHUTTER NATURAL 19 R5675 AIR SHUTTER PROPANE 20 P214 ORIFICE 53 VFP24FP70L10N 20 P193 ORIFICE 64 V...

Page 34: ...TS VIEW 1 3 2 4 4 5 6 7 8 9 9 10 11 14 15 18 16 17 21 20 19 22 5 12 13 12 23 26 25 31 30 29 33 32 23 24 25 29 32 34 33 26 27 28 21 20 19 18 17 16 22 36 26 27 25 24 23 35 34 28 26 VFP24FP2 Series VFP24FP3 Series VFP24FP7 Series ...

Page 35: ...nsor Pilot When the pilot has a large yellow tip flame clean the Oxygen Depletion Sensor as follows 1 Clean the ODS pilot by loosening nut B from the pilot tubing When this procedure is required grasp nut A with an open end wrench 2 Blow air pressure through the holes indicated by the arrows This will blow out foreign materials such as dust lint and spider webs Tighten nut B also by grasping nut A...

Page 36: ... are necessary to avoid potential problems with sooting Sooting resulting from improper installation or operation can settle on surfaces outside the fireplace See instructions for proper installation WARNING Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns WARNING Donotuseablowerinsert heatexchangerinsert or other accessory not approved for us...

Page 37: ...s can adsorb or absorb onto or into walls masonry and other materials and fabrics in a room That will take some of the odorant out of the gas reducing its odor intensity Propane Gas may stratify in a closed area and the odor intensity could vary at different levels Since it is heavier than air there may be more odor at lower levels Always be sensitive to the slightest gas odor If you detect any od...

Page 38: ...ase and can be ordered by your Service Person or Dealer Proof of purchase is required for warranty parts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model Number and Serial Number from the name plate on your equipment Then determine the Part Number not the Index Number and the Description of each part from the fol lowing illustration and part list Be ...

Page 39: ...ective workmanship within one year from the date of purchase Empire will repair or replace at Empire s option Duties Of The Owner The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance A bill of sale cancelled check or payment record should be kept to verify purchase date and establish warranty period Ready access to t...

Page 40: ...ire Comfort Systems Inc Belleville Illinois If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please contact your dealer www empirecomfort com ...

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