empeg car user guide 31
nine: service and support
Cleaning
The player should be cleaned with a soft dry cloth. Do not
use abrasives or cleaning agents.
The player requires no physical maintenance. Removing
the cover voids the warranty.
Software maintenance
The hard disks do not require defragmenting or any other
software maintenance. The empeg uses a filing system
that keeps fragmentation to a minimum, and due to the
way the player caches well ahead when playing, delays
caused by any fragmentation are not a problem.
Contacting our service centre
Our service centre in Cambridge, England is available for
your after sales service and support requirements.
Telephone
United Kingdom
01223 576 123
United States
1-877-259-5295 (Toll Free)
International
+44 1223 576 123
Telephone cover is provided Monday to Friday at the
following times:
09:30 to 23:30 UK GMT
04:30 to 18:30 US EST
01:30 to 15:30 US PST
Messages can be left outside of these hours, or consider
using email.
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