Instruction elliptical trainer 900 / 900 med
Version 1.1 07.06.2022
Page 10 from 13
Fault diagnosis
The following error messages may occur. If the error is displayed repeatedly, the measures listed below can help. If
these do not lead to success, the manufacturer and, if necessary, the software manufacturer should be contacted.
Error message
Measure/s
Affected
unit types
"RFID Error"
•
RFID number, i.e. number on transponder is too
short or too long.
•
An error occurred while reading the RFID number.
→
use a different transponder
All
ergometers
"Heart Sensor?"
The monitor wants to start a programme that
requires a heart rate sensor to be worn. If no sensor
is found, this message is displayed.
All
ergometers
"USB Problem"
The radio message was successfully sent from the
radio module of the monitor to the radio module of the
PC (i.e. the receiver module acknowledged receipt of
the message), but there was no response from the
PC after the specified time period:
→
Restart the PC and plug the USB dongle into the
PC again. If necessary, restart the software service.
All
ergometers
"Radio Problem" (verbos)
•
The unit does not receive a response from the USB
dongle.
Attention! This error message can also be displayed
if the message sent from the dongle to the monitor is
faulty (e.g. wrong format or message incomplete).
→
Restart the PC and plug the USB dongle into the
PC again. If necessary, restart the software service.
All
ergometers
"NDEF err: length"
("NDEF err:", "length")
•
The message found on the NFC tag (i.e. the
message transmitted from the smartphone) is too
long.
→
Contact the software manufacturer or device
manufacturer
All
ergometers
"NDEF err: verify"
("NDEF err:", "verify")
•
The NFC tag could not be accessed. This is an
authorisation problem when accessing the NFC tag
through the monitor using the super password.
→
Contact the manufacturer or software producer
All
ergometers
Missing value: XX
(XX=number)
•
A necessary setting parameter was not sent to the
ergometer by the PC software -> contact the
manufacturer or software producer.
All
ergometers
