54
GB
TROUBLESHOOTING
Identifying and fixing common faults
Common fault
Possible reasons
Solutions
Vacuum cleaner doesn’t
work
Battery is discharged or
insufficient power.
Recharge the battery.
The vacuum intake is
blocked.
Clean the vacuum intake.
Insufficient suction
The dust barrel and/or
filter components are full
of dust.
Clean out dust barrel and
filter.
The roller brush is entan-
gled with hair, etc.
Clean the roller brush.
Problem persists after
carrying out the above
checks.
Please contact our
after-sales service for
maintenance.
The motor makes abnor-
mal sound
The main intake or alu-
minium tube are blocked.
Clear the obstruction
from inside the main in-
take or aluminium tube.
Problem persists after
carrying out the above
checks.
Please contact our
after-sales service for
maintenance.
The product cannot be
recharged
The charger is not prop-
erly connected to the
appliance.
Please check and ensure
a good connection.
Problem persists after
carrying out the above
checks.
Please contact our
after-sales service for
maintenance.
If you cannot fix a problem by following the troubleshooting steps above,
please contact our after-sales service department for help.
Summary of Contents for 115951
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