Elsner Elektronik GmbH
Control and Automation Engineering
Sohlengrund 16
75395 Ostelsheim
Phone +49 (0) 70 33 / 30 945-0
Germany
Fax
+49 (0) 70 33 / 30 945-20 www.elsner-elektronik.de
You can reach the technical service of Elsner Elektronik under
Tel. +49 (0) 70 33 / 30 945-250
or
We need the following information to process your service request:
•
Type of appliance (model name or item number)
•
Description of the problem
•
Serial number or software version
•
Source of supply (dealer/installer who bought the device from Elsner
Elektronik)
For questions about KNX functions:
•
Version of the device application
•
ETS version used for the project
Questions about the product?