Appendix
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ELSA LANCOM Wireless L-II
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66
EN
6.2
General warranty conditions
The ELSA AG warranty, valid as of June 01, 1998, is given to purchasers of ELSA products in
addition to the warranty conditions provided by law and in accordance with the following
conditions:
1
Warranty coverage
a)
The warranty covers the equipment delivered and all its parts. Parts will, at our sole
discretion, be replaced or repaired free of charge if, despite proven proper handling and
adherence to the operating instructions, these parts became defective due to fabrication
and/or material defects. Also we reserve the right to replace the defective product by a
successor product or repay the original purchase price to the buyer in exchange to the
defective product. Operating manuals and possibly supplied software are excluded from
the warranty.
b)
Material and service charges shall be covered by us, but not shipping and handling costs
involved in transport from the buyer to the service station and/or to us.
c)
Replaced parts become property of ELSA.
d)
ELSA are authorized to carry out technical changes (e.g. firmware updates) beyond repair
and replacement of defective parts in order to bring the equipment up to the current
technical state. This does not result in any additional charge for the customer. A legal claim
to this service does not exist.
2
Warranty period
The warranty period for the
ELSA LANCOM Wireless L-11
access point is six years. The warranty
period for the
ELSA AirLancer
wireless adapter is two years. This period begins at the day of
delivery from the ELSA dealer. Warranty services do not result in an extension of the warranty
period nor do they initiate a new warranty period. The warranty period for installed replacement
parts ends with the warranty period of the device as a whole.
3
Warranty procedure
a)
If defects appear during the warranty period, the warranty claims must be made
immediately, at the latest within a period of 7 days.
b)
In the case of any externally visible damage arising from transport (e.g. damage to the
housing), the transport company representative and ELSA should be informed immediately.
On discovery of damage which is not externally visible, the transport company and ELSA are
to be immediately informed in writing, at the latest within 7 days of delivery.
c)
Transport to and from the location where the warranty claim is accepted and/or the repaired
device is exchanged, is at the purchaser's own risk and cost.
d)
Warranty claims are only valid if the original purchase receipt is returned with the device.
4
Suspension of the warranty
All warranty claims will be deemed invalid
a)
if the device is damaged or destroyed as a result of acts of nature or by environmental
influences (moisture, electric shock, dust, etc.),
b)
if the device was stored or operated under conditions not in compliance with the technical
specifications,
c)
if the damage occurred due to incorrect handling, especially to non-observance of the
system description and the operating instructions,
100235 Wireless L-11.book Seite 66 Montag, 30. Oktober 2000 5:43 17
